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C & D Group

Contact Kath Curr
Telephone 01793513400
Email commercial@cdrecruitment.co.uk
Website http://cdrecruitment.co.uk
Address C&D House, College Court, Regent Circus , Swindon , Wiltshire , SN1 1PZ
Description
C&D provides a fully flexible temporary or permanent recruitment service covering all areas of retail logistics, manufacturing, IT, consultancy, production, specialist technical and professional appointments.

Job Title Key Account Manager - London, Midlands and SW
Salary/rate £30000 - £40000/annum £30-40,000 + £10,000 OTE
Location London and surrounding areas, UK
Job Number 122253416
Posted 25/05/2012 (10:32)
Agency/Employer C & D Group
DescriptionRegister your CV Key Account Manager - mobile £30-40,000 + £10,000 OTE

London (main client sites), South West and Midlands Region

• Retail lighting industry
• Responsible for the interpretation of the Clients requirements and objectives.
• Proactive in suggesting recommended solutions and ways in which existing options could be improved – increase business
• Develop a client relationship which inspires confidence
• Client retention and development
• Will involve regular visits throughout UK and Ireland
• Responsible for all accurate and efficient processes and documentation such as Proposals, Fee Agreements, Invoices and Confidentiality Agreements.
• Self-motivated with excellent commercial awareness
• Up selling to win new business revenue through recommendations and warm calling with a full understanding of our USP’s in order to recognise and maximise on new business opportunity
• Client handling skills proven record of responsibility for successful handling of client accounts
• Able to work proactively at a strategic level
• Whilst ensuring that the objectives set by the shareholders are met, still deliver excellence through managing the clients expectations
• Excellent communication skills, that enable you to engage in a business focused conversation, asking probing questions whilst actively listening to and responding to responses
• High degree of flexibility with good planning, organising and prioritisation skills
• Problem solving and decision making
• Proactive and enjoy working as part of a team
• Must be able to climb ladders at client sites
• Shop fitting experience an advantage, but not essential
• Travel UK wide and Ireland

Minimum of 3 years technical experience within the retail lighting or allied industry, electrical or technical markets is essential for this role, together with an understanding of user requirements, dealing with architects and consultants end to end.

Company car (lease) 30-40,000 miles per year

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Job Type Permanent
Contract Length N/A
Start Date ASAP
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Job Title IT Asset Management Consultant
Salary/rate £400/day £400 per day
Location West Midlands, West Midlands
Job Number 113605458
Posted 25/05/2012 (09:25)
Agency/Employer C & D Group
DescriptionRegister your CV The suitable IT Asset Management Consultant will have;
• Designed, built and implemented IT asset management and configuration management solutions in complex organisations
• Implemented IT Asset Management software solutions
• Managed teams
• Performed the role of trusted advisor in respect of various matters e.g. maintenance of hardware assets, licensing of software, and legal obligations such as compliance with the Data Protection Act
• Demonstrated experience of IT asset control and distribution
• Demonstrated the ability to promote awareness of and commitment to IT asset control and distribution responsibilities and benefits for both the employing organisation and external users
• Performed the role of advisor in terms of international standards for software asset management and ITIL best practice
• Assessed current industry trends in relation to ITAM best practice
• Provided a broad knowledge of the market leaders in relation to 3rd party ITAM solutions

Suitable candidates are likely to have experience as follows :

• Knowledge of how to maintain precise control over IT assets e.g. by maintaining information about the configuration items such as hardware devices, programs, documentation, services etc. required to deliver an IT service
• Familiar with the frameworks and principles on which networks, systems, equipment and resources are based e.g. Windows Server, UNIX, Oracle, TCP/IP etc.
• Familiar with the planning and management of the interaction between two or more networking systems, computers or other "intelligent" devices e.g. topological design, load balancing etc.
• Familiar with methods, techniques and tools e.g. for planning, organising, monitoring etc. non project activities
• Familiar with a formalised project management methodology e.g. Prince2
• Familiar with procedures necessary to acquire certification against a recognised quality standard e.g. ISO9000
• Member of IAITAM.

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Job Type Contract
Contract Length 3-4 months initially
Start Date June 2012
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Job Title French Speaking Business Development Executive
Salary/rate £17000 - £20000/annum £17,000 - £20,000 + £2,000 OTE
Location Swindon, Wiltshire
Job Number 118450793
Posted 24/05/2012 (15:30)
Agency/Employer C & D Group
DescriptionRegister your CV French Business Development Executive - Swindon

Overall purpose of the role:
French speaking Business Development Executive to conduct outbound calls on behalf of clients in order to generate leads and appointments.
You will be making outbound calls to senior decision makers (CEO and CFO level) and have a reasonable level of business acumen.
Key tasks and responsibilities
• Outbound calls
• Book appointments
• Business Development
• Qualify leads
• Update database

Key performance indicators
Achieve targets based on:
• Number of Decision Maker Contacts – campaign dependant
• Leads % - campaign dependant

Education and professional experience
• French to business level – Must have
• Educated to GSCE level or equivalent (5 GCSE passes required at D or above)
• Good Literacy and numeracy skills
• PC Literate

Skills and competencies
• Fluent in both English and French – verbal and written – and be able to communicate confidently with senior business decision makers in both languages
• Drive for success/results driven – the persistence to strive to achieve challenging goals
• Excellent communication skills with both internal and external teams
• Excellent Persuasion skills

This is a fantastic opportunity to work within a professional organisation
Please contact Julie 01793 513400
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Job Type Permanent
Contract Length N/A
Start Date ASAP
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Job Title Engineering Supervisor
Salary/rate £26000 - £28000/annum
Location Swindon, Wiltshire
Job Number 107791262
Posted 23/05/2012 (17:20)
Agency/Employer C & D Group
DescriptionRegister your CV Engineering Laboratory Supervisor
Salary £26,000 to £28,000 + Benefits

Our Swindon based Engineering client are
currently seeking graduate engineers with an academic and practical understanding of electronic systems and also have a requirement for an Engineering Supervisor.

The Role
Reporting to the Technical Director, your focus will be the hands-on supervision of a busy engineering
laboratory engaged in the development, testing and approval of air movement products utilising AC and
brushless DC motor technology.

Following initial orientation to the company’s electromechanical, electronic and control platforms your role will become highly interactive with the development, manufacturing and commercial functions of the business as you to lead a small team to translate product specifications into working prototypes for air performance, acoustic ,EMC and LVD testing prior to internal or customer approval.
Naturally, to operate in this interactive environment you will need to demonstrate:

A practical knowledge of electromechanical principles
A hands-on approach to prototype realisation and laboratory disciplines,
A structured approach to task management and written and oral communication and reporting.

Essential Skills, Knowledge & Experience
Minimum ONC/HNC qualified in Electromechanical Engineering related subject
Working knowledge of AC and DC electrical and electronic principles
Demonstrable workshop practice, fabrication, soldering and precision assembly skills
Knowledge of sensor and transducer selection and application
Experience of SMT and conventional PCB assembly techniques
Experience of third party liaison for product approval to European Standards

The potential for future career progression in technical, operational or commercial disciplines is a realistic prospect.
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Job Type Permanent
Contract Length N/A
Start Date ASAP
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Job Title Senior Electromechanical Development Engineer
Salary/rate £30000 - £35000/annum
Location Swindon, Wiltshire
Job Number 107791208
Posted 23/05/2012 (16:46)
Agency/Employer C & D Group
DescriptionRegister your CV Senior Development Engineer (Electromechanical)
Salary £35,000 + Benefits

Our client based in Swindon are focused upon providing both standard and bespoke air-movement solutions to the heating and ventilation
markets.

The company has identified a clear opportunity for rapid growth due to the requirements of tightening European legislation focused upon carbon reduction in residential and commercial dwellings.

The Role
Reporting to the Technical Director, your focus will be the hands-on development of air movement
products to meet not only the generic needs of the low carbon heating and ventilation market but also the individual application requirements of specific customers.

Naturally, to operate in this commercially interactive development environment you will need to
demonstrate a practical knowledge of air movement product/application design principles and a structured approach to development, allied to a confident nature and excellent written and oral communication skills.

Associated Skills, Knowledge & Experience
Degree / HND qualified in Electromechanical Engineering or a related subject
AC and EC motor technology selection, characteristics, rating, protection and application
Air moving product design principles, optimisation and test techniques
Sheet metal product design, dimensioning and optimisation for manufacture
Sensor and transducer selection and application
Product testing, approval and documentation
Reliability and failure mode analysis
CAD for electromechanical design

The potential for future career progression in technical,operational or commercial disciplines is a realistic prospect.
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Job Type Permanent
Contract Length N/A
Start Date ASAP
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Job Title Key Account Manager
Salary/rate £45000/annum
Location London and surrounding areas, London
Job Number 122253240
Posted 23/05/2012 (15:10)
Agency/Employer C & D Group
DescriptionRegister your CV Account Manager - London - Lighting bias

Client Management

o Responsible for the interpretation of the Clients requirements and objectives.
o Proactive in suggesting recommended solutions and ways in which existing options could be improved – increase business
o Develop a client relationship which inspires confidence
o Client retention and development
o Responsible for all accurate and efficient processes and documentation such as Proposals, Fee Agreements, Invoices and Confidentiality Agreements.
o Responsible for the timely and accurate delivery of agreed reports both internally and for clients
o Self-motivated with excellent commercial awareness
o Responsible for the generation of new business revenue through a full understanding of our USP’s in order to recognise and maximise on new business opportunity
o Client handling skills – proven record of responsibility for successful handling of client accounts – being able to work proactively at a strategic level
o Negotiation skills – Whilst ensuring that the objectives set by the shareholders are met, still deliver excellence through managing the clients expectations
o Excellent communication skills, that enable you to engage in a business focused conversation, asking probing questions whilst actively listening to and responding to responses
o High degree of flexibility with good planning, organising and prioritisation skills
o Problem solving and decision making
o Proactive and enjoy working as part of a team.

Minimum of 3 years technical experience within the retail lighting or allied industry, electrical or technical markets is essential for this role, together with an understanding of user requirements, dealing with architects and consultants end to end.

Excellent communications and interpersonal skills and your passion for the lighting industry will shine through

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Job Type Permanent
Contract Length N/A
Start Date ASAP
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Job Title Material Services Technical Leader
Salary/rate £17490/annum
Location Swindon, Wiltshire
Job Number 117196291
Posted 23/05/2012 (09:46)
Agency/Employer C & D Group
DescriptionRegister your CV Definition of role
• To oversee specific day to day operations and to manage a team of general associates in conjunction with other Technical Leaders within the Material Services Section. This position could be based in either of the client sites
Job Summary:
• Create the parts requirements list for the Production , the warehouse and the Sub Assy operations and ensure all parts delivered to the appropriate processes on time.
• Planning the Weld production requirements of parts
• Liaise with associates at both sites.
• Maintain positive working atmosphere
• Leadership of associates including attendance, delegation and enforcement of company policies
• Ensure Associates development and involvement is encouraged to create a skilled, flexible and motivated workforce.
• Provide leadership to dedicated teams to ensure improvements are implemented and sustained.
• Develop SOP and provide training to team.
• Understand and do Risk Assessments.
• Able to become a Fire Marshall.
• Enforcement of Health & Safety Practices

Person Specification:

• Warehouse / Material Handling experience
• Good numeracy competence
• Competent Computer Skills, experience of Microsoft applications - Word, Excel & Power Point
• Experience working with Bar Coded warehouse systems is desirable.
• Experience working with QAD (MFG Pro) System is desirable
• Inventory control experience through manual systems
• Self Management - Approach work with an enthusiastic attitude, have the ability to work alone and to tight schedules. Respond positively to business requirements
• Excellent Communication both written & verbal.
• Problem Solving - Have an understanding of the normal working conditions, methodically monitors, checks and responds appropriately
• Excellent attention to detail
• Good organisational skills
• Flexibility to work in all MS operations in both sites

Benefits:

• 23 days Annual Leave rising by 1 day per year of service to a maximum of 27 days
• Salary - £17490 + Attendance Bonus

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Job Type Permanent
Contract Length N/A
Start Date 01/06/2012
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Job Title Customer Service Agent
Salary/rate £18000 - £18500/annum
Location Newbury, Berkshire
Job Number 109181544
Posted 21/05/2012 (17:00)
Agency/Employer C & D Group
DescriptionRegister your CV Our client in Newbury was founded in 2008 and is led by a team with an incredible track record of success. It is developing Home management systems to reduce energy consumption into the home environment. This newly created position provides a green field opportunity for the right candidate to be key in delivering a service second to none in a rapidly expanding business with significant opportunities of UK and international expansion. The role involves delivering exemplary customer experience to our business partners and end users.
Key Responsibilities:
• Deal directly with customers either by telephone or electronically
• Respond promptly to customer enquiries (feel comfortable working to SLAs)
• Handle and resolve customer complaints
• Obtain and evaluate all relevant information to handle enquiries and complaints
• Perform customer verifications
• Process orders, forms, applications and requests
• Manage and or direct unresolved issues to the designated resource and follow up to conclusion.
• Help support the managing of customers' accounts from a service perspective.
• Keep records of customer interactions and transactions/actions completed.
• Record details of inquiries, comments and complaints
• Communicate and coordinate with internal departments
• Follow up on customer interactions
The successful candidate must possess all of the following experience, this
Must be clearly demonstrated on their CV through their achievements.
Key Competencies:
 A proven history of working in a customer service environment.
 Customer focused with excellent relationship skills
 Proven track record in delivering and exceeding SLA and KPI matrixes.
 knowledge of relevant computer applications
 Excellent interpersonal skills
 Excellent communication skills - verbal and written
 Excellent listening skills, problem analysis and solving
 Attention to detail and accuracy

This schedule outlines key responsibilities and is not intended to be comprehensive. As
Your Customer service manager may request you to perform other functions from time to time.

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Job Type Permanent
Contract Length N/A
Start Date
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Job Title Crew/Team Leader
Salary/rate £7.30/hour
Location Swindon, Wiltshire
Job Number 120254007
Posted 21/05/2012 (16:59)
Agency/Employer C & D Group
DescriptionRegister your CV To meet or exceed schedule by completing batches 100% correct with regard to Customer quality and documentation.
To train and develop staff, promoting a 'can do' culture ensuring that the productivity and quality standards are met.

You will be educated to 'O' level standard or equivalent including Mathematics and English language.
You will also need:
- To be an excellent communicator, both written and verbally
- To be committed to driving performance and quality to achieve the planned schedule
- Be self motivated and able to work in a demanding environment using your own initiative
- Have the ability to plan, prioritise, and organise with good attention to detail
- Have the ability to manage, motivate and develop a team of staff
- To be computer literate in MS products
- To have experience of working within a similar GMP environment
- To have knowledge of lean manufacturing/continuous improvement tools
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Job Type Permanent
Contract Length N/A
Start Date 26/03/2012
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Job Title Business Systems Leader
Salary/rate £22000/annum
Location Wiltshire
Job Number 117196187
Posted 21/05/2012 (16:58)
Agency/Employer C & D Group
DescriptionRegister your CV Definition of role;

• Reporting to the General Affairs Section Manager.
• Main objectives;
o Support Section Manager with day to day activities.
o Lead ISO 9001 and ISO 14001 Systems.
o Lead Quality Circle activities
o Lead internal 3s activities
o Support Section Manager to ensure continuous improvement is achieved.
o Support Section Manager to achievement of business plan objectives.
o Support Section Manager with Business Systems administration duties.

Responsibilities will include;

• Manage and Control Management of ISO 9001 and 14001 System.
• Support Audit process of ISO 14001 and ISO 9001.
• Ensure that Project time lines and schedules are met in good time.
• Maintain and support Quality Circle Activities.
• Set plans and objectives against business plan to achieve goals.
• Be able to carry out Adhoc Tasks.
• Be able to create reports and distribute effectively.
• Communication of ISO Systems activities - internal and External.
• Develop and design processes to raise awareness of both ISO Systems and Quality Circle and 3S activities and meet its requirements.
• Create Management Reports on a weekly and monthly basis with the General Affairs Tech Leaders.

Candidate requirements

• Excellent numeracy and literacy competence.
• Manufacturing and process knowledge experience.
• People management/interaction experience.
• Hands on approach / competency.
• Competent in Microsoft Excel, Word & Power point.
• Full UK driving license.

Qualities required

• Self Management - Approach work with an enthusiastic and flexible attitude, have the ability to work to tight schedules.
• Respond positively to business requirements.
• Problem Solving - Methodically monitors, checks and responds appropriately.
• Excellent attention to detail.
• Acceptance to follow company policies and procedures.

Benefits

• 23 days annual leave, rising by 1 day per year to a maximum of 27 days
• Salary - £22000 per annum

General information
• Working hours, Mon – Thurs 8am-4.20pm, Fri 8am-4.10pm

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Job Type Permanent
Contract Length N/A
Start Date 01/05/2012
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Job Title Solutions Architect
Location Wiltshire, South West
Job Number 113602554
Posted 21/05/2012 (15:37)
Agency/Employer C & D Group
DescriptionRegister your CV Solutions Architect….

Technical Knowledge
• Detailed knowledge of the application stack and how applications interact with each another
• Solid understanding of data, application, security, infrastructure & integration architectures and their purpose.
• Good understanding of interface design and user experience practices
• Understanding of data management, message handling and storage.
• Understanding of database structures (e.g. Oracle / SQL)
• Background in Development & Design or Systems Analysis
• Understanding of design tools e.g. UML
• Able to define a replacement and retirement strategy roadmap.

Design Knowledge
• Able to take a business initiative and create design options and construct Solution diagrams
• Provide migration and upgrade advice on Software, data management, operational transition.
• Work with the Developers and analysts to create the above.
• Work with 3rd party software vendors to refine and constantly improve the Architecture stack
• Interpretation and contribute to the Chief Architects vision
• Able to create High Level Designs for use in software development

Personal Attributes
• Take the lead in projects to ensure appropriate Solutions architecture is designed and delivered for all projects
• Have a strong relationship with technical SME’s to ensure designs are well thought through, shared and endorsed.
• Be a leader and authority on Solution Architecture matters.

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Job Type Contract
Contract Length 3 months initially
Start Date June 2012
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Job Title Warehouse Workers - Dunstable.
Location Dunstable, Bedfordshire
Job Number 110139640
Posted 17/05/2012 (16:23)
Agency/Employer C & D Group
DescriptionRegister your CV
We currently have a requirement for the following:

RF Pickers / Packers
Loading Bay Staff

Experience is preferred but not essential.
Must be physically fit as can involve repetitive work or heavy lifting.

Vacancies in the Dunstable area for a well known high street retailer.

Early and Late shifts available.

Competitive pay rates.

The C&D Group is active as a Recruitment Agency with regards to these positions.

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Job Type Temporary
Contract Length N/A
Start Date ASAP
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Job Title Team Leader - Call Centre - Late shift
Salary/rate £19000 - £24000/annum
Location Swindon, Wiltshire
Job Number 118453988
Posted 17/05/2012 (13:45)
Agency/Employer C & D Group
DescriptionRegister your CV We are looking for a Team Leader predominantly to work 11am - 7pm, Monday to Friday, who would hold a pivotal role within our clients business and whose key focus will be to lead, develop and coach a telemarketing or telesales team in a predominantly outbound B2B environment.

The Team Leader role will involve the successful candidate creating and maintaining a motivational environment and who will be accountable for maximising all sales opportunities whilst managing and maximising team performance in order to meet business and client objectives.

Some of the roles responsibilities of the Team Leader role are:
*To implement and manage a coaching culture within the team
*To ensure that team is fully briefed on all campaign objectives and that they are competent in all job related areas.
*To conduct regular team and individual meetings with all direct reports
*To support the initial training programme for new and established staff with on-going weekly and daily coaching programmes for all new starters and on going for established staff
*To conduct regular daily/ weekly/ monthly coaching with all team members
*To identify on-going training and development requirements of all team members and liaise with the training team as appropriate
*To conduct minimum agreed levels of call monitoring/ evaluation
*To proactively overcome quality issues of team through on going coaching and mentoring activities and implementing supportive procedures and working practices
*To maintain a high quality of work and a professional approach to any campaign
*To utilise Witness call recording system to monitor calls and to identify key development issues for team members
*Clearly define monthly, weekly and daily quantitative and qualitative targets for team and individuals
*To evaluate their performance against company and campaign minimum quality and performance standards
*Implement performance management programme where staff fall below required level in any job related area in order to ensure optimum team and individual performance
*To raise any relevant personnel issues with the HR team as required.
*To ensure general HR documentation is recorded accurately and within agreed time scales
*To undertake any other task that is deemed to be a reasonable business request by line manager
*A's a matter of course to have good time keeping, keep a smart business focused appearance and to act in a professional manner at all times

Knowledge & Skills required for the Team Leader role:
*Self-motivated & results driven
*People management skills ? evidence of involvement and a genuine intent to foster and encourage the learning and development of others.
*Possess the ability to undertake a proactive approach to problem solving
*An individual that can demonstrate the ability to actively influence others through authority and personal credibility
*Excellent interpersonal skills with both internal and external teams
*Computer literate

Please contact Julie for further information

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Job Type Permanent
Contract Length N/A
Start Date ASAP
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Job Title Service Delivery Manager - Call Centre
Salary/rate £29000 - £35000/annum £29,000 - £35,000
Location Swindon, Wiltshire
Job Number 118453986
Posted 17/05/2012 (13:35)
Agency/Employer C & D Group
DescriptionRegister your CV Service Delivery Manager
You will provide direction and leadership to our operational teams through a proactive, dynamic, and challenging solutions based approach that ensures optimum results in all operational areas. Partnered with creating and maintaining a strong client services relationship to ensure effective delivery for our clients.
Strong motivational skills, to lead and coach your people to fulfil our mission and always keep our promises and enhance our reputation for providing a consistently high quality of service to our stakeholders - our people, our clients and our shareholder. Evidence of strong business acumen and experience of managing successful target focused teams, and will be able to 'make a difference' and help our business grow and develop exceptional performance at all times.
Key tasks and responsibilities
• Provide leadership and direction for all team members and create a motivational environment and be first point of contact for your teams.
• To coach and develop your team members to:
• Provide a consistent high quality customer service
• Achieve agreed KPI's
• To proactively review the performance of your teams and ensure that all campaign activities are in line with Client's and Company "Best Practice"
• Proactively manage resources against workloads
• Participate in training and coaching sessions as and when required
• Attend regular meetings with team and team leaders
• Work with your line manager, client services and your clients to drive positive actions
• Act as a point of reference for complex queries and ensure appropriate action is taken
• Work effectively as a member of the Leadership group to ensure overall objectives are achieved
• Develop and maintain industry and business knowledge
• Achieve business objectives
• 2 years' experience of leading and managing others in a sales environment - preferable
• 2 years Contact centre experience - preferable
• Good Literacy and numeracy skills
• Educated to GSCE level or equivalent (5 GCSE passes required at D or above)

Contact Julie
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Job Type Permanent
Contract Length N/A
Start Date ASAP
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Job Title Account Director / Senior Client Manager
Salary/rate £40000 - £43000/annum £40,000 + £3,000 car allow + bonus
Location Swindon, Wiltshire
Job Number 118453982
Posted 17/05/2012 (13:20)
Agency/Employer C & D Group
DescriptionRegister your CV **Account Director**
- Delivery and development of existing business: 75%
- Development of new business: 15%
- Development of our team: 10%
As Account Director, you are fully accountable for the profitability and successful long-term development of their nominated campaigns plus identification and development of new opportunities.
Working tactically and strategically with your clients you will be responsible for meeting their objectives and ensuring these are briefed successfully into the Operational Team.
Responsible for minimising costs and account expenditure
Have a full understanding of invoicing and purchase orders and deliver accurate invoices and sales ledger by agreed invoice dates
Responsible for the generation of new business revenue through a full understanding of our USP's in order to recognise and maximise on new business opportunity
- Responsible for the interpretation of the Clients requirements and objectives.
- Proactive in suggesting recommended solutions and ways in which existing campaigns could be improved.
- Develop client relationships which inspire confidence.
- Responsible for all accurate and efficient processes and documentation such as Proposals, Fee Agreements, Invoices and Confidentiality Agreements.
- Responsible for the timely and accurate delivery of agreed reports both internally and for clients.
- Develop a Client Business Plan for each client and ensure that regular meetings are held to review the progress of that campaign against the Plan.
- People and development
- Work effectively as a member of the Leadership group to ensure overall objectives are achieved
- Set up and adhere to clear communication channels
- Manage the activity of the Account Executives Support an open and honest culture that allows both upward and downward communication channels.
Previous experience managing campaigns and multi-channel marketing communications with excellent Presentations skills.
Contact Julie
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Job Type Permanent
Contract Length N/A
Start Date ASAP
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Job Title Account Handler X2
Salary/rate £24000 - £32000/annum
Location Oxfordshire, Oxfordshire
Job Number 101346046
Posted 16/05/2012 (15:00)
Agency/Employer C & D Group
DescriptionRegister your CV Account Handler/Insurance Administrator- X2
Cert CII Qualified
£24k-£32k
Needed in the Oxfordshire area (Didcot & Henley)

My client, the largest independent insurance intermediary in Europe is seeking 2x Account Handler's to assist and carry out insurance administration for their catalogue of clients.

The Role-
To provide day-to-day servicing, and administration of Clients' insurance programmes in a timely, technically accurate and cost effective manner, in accordance with procedure and performance standards.

Responsibilities-
To provide broking and administrative services to clients, Also including but not limited to:
-Giving instructions to insurance providers.
-Checking policy documents (including endorsements) for accuracy prior to receipt by clients.
-To handle the invoicing of premiums due, maintaining effective credit control in respect of allocated clients.
-To process correspondence, renewals, pre-renewal activity, quotations and computer input.
-Ensuring that all post and diary activity is completed on a daily basis.
-To collate and prepare reports for both client and insurer market.
- Ensure where possible, premiums are settled in accordance with company credit control procedures.
- Expand existing client portfolio to include additional covers and to produce new business leads for sales teams.
- To assist in ensuring that all post and diary activity is completed daily in accordance with the local procedures and performance standards.
- To assist team performance by regular communication with colleagues and manager to establish and raise concerns and provide solutions.
- To ensure compliance with local procedures, customer service standards and external compliance regulations, e.g. FSA.
- To maintain and develop personal knowledge and skills through continued professional development as well as ongoing at desk training and ensuring that this is recorded in line with Training & Competency requirements.

The Package-
- £25k-£32k
- 21 Days Holiday.
- Pension & Dental care available.
- On-site Parking.

Please contact Andy at The C&D Group on 01793 513400 for more information.
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Job Type Permanent
Contract Length N/A
Start Date ASAP
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Job Title Quality Assurance Manager – Hardware and Software Systems
Location Quality Assurance Manager – Hardware and Software Systems
Job Number 113603093
Posted 16/05/2012 (10:36)
Agency/Employer C & D Group
DescriptionRegister your CV Quality Assurance Manager – Hardware and Software Systems

An exciting, entrepreneurial start-up based in lovely offices in central London, operating in one of the most advanced and fast growing industry sectors globally.

The QA Manager role is focused around delivering a Quality Management System across the company, while maintaining a pragmatic approach. This will involve working with internal and external stakeholders, as well as vendors / suppliers and regulatory bodies.

The key responsibilities include:
> Delivering a QA Roadmap in a Hardware and Software focused environment.
> Either have experienced in, or happy to work in a start-up environment.
> Developing and executing a QA Plan
> Driving Root Cause Corrective Action (RCCA) investigations to prevent defects
> Create standardisation across the business, without ‘strangling’ production and innovation

Required skills & experiences
> Experience within an innovative, high growth environment
> Hands on experience with Hardware AND Software systems.
> Electronics & Firmware experience.
> Experience implementing Quality Management Systems

This role will suit someone looking to step up into a Quality Assurance Manager role, within a fast paced, startup environment.

Salary on offer is up to £45,000, with an additional bonus, taking the total financial package to around £50,000.

If you have skills needed and are looking for your next challenge, please apply immediately.

The C&D Group is working as a Recruitment Business with regards to this role.

Quality Assurance Manager – Hardware and Software Systems
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Job Type Permanent
Contract Length N/A
Start Date ASAP
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Job Title Embedded Software Engineer - C
Salary/rate £30000 - £40000/annum Excellent package.
Location Cheltenham, Gloucestershire
Job Number 113602979
Posted 15/05/2012 (17:31)
Agency/Employer C & D Group
DescriptionRegister your CV Embedded Software Engineer - C

A leading Electronics business whop operation in a number of precision sectors worldwide, are actively seeking an experienced Embedded Software Engineer. This is a new role due to the team expanding.

The main focus of this Embedded Software Engineer role will be to Develop safety critical and non safety critical embedded solutions. Experience of working in the Defence or Aviation sectors would be advantageous, but not essential.

The key technical skills needed are as follows:
> Solid experience of developing real-time embedded software in C
> UML Modelling
> Software verification

Any exposure to the following would be highly advantageous:
> Enterprise Architect
> Eclipse
> GDB
> GCC
> LDRA
> TestBed
> DOORS
> DO-178B
> IEC61508
> Def Stan 00-56

Demonstrable experience in a similar role is important for this position, as is an excellent academic background – an Honours degree in Electronic Engineering, Computer Science or a related IT or Scientific function is desirable.

To be considered for this role you must have full and permanent UK working rights, and the ability to become SC Security cleared.

The C&D Group is acting as a recruitment agency with regards to this role.

Embedded Software Engineer - C
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Job Type Permanent
Contract Length N/A
Start Date ASAP
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Job Title Inbound Call Centre Agent
Salary/rate £15000/annum 15,000
Location Swindon, Wiltshire
Job Number 109178449
Posted 15/05/2012 (16:05)
Agency/Employer C & D Group
DescriptionRegister your CV Inbound Sales Agents- Swindon
£15k + Bonuses

My client a world renowned magazine publisher has an opening in their Swindon office for multiple telesales agents to start ASAP.

You will have at least 1 years call centre experience, be self-motivated, a quick learner and used to hitting and exceeding personal and team targets.

Please contact Andy at the C&D Group on 01793 513400 for more information.


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Job Type Permanent
Contract Length Permanent
Start Date 30/04/2012
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Job Title Reporting Analyst (MS Excel)
Salary/rate £22000 - £24000/annum Starting at £22k - rising to £24k
Location Newbury, Berkshire
Job Number 126244500
Posted 15/05/2012 (10:37)
Agency/Employer C & D Group
DescriptionRegister your CV Junior Reporting Analyst (MS Excel)

A great opportunity has arisen to join one of the UKs market leaders in home, heating and energy management systems. The role will involve producing Management Information reports for internal and external stakeholders.

This role offers unrivalled career progression for the right candidate, and is a great opportunity to join a friendly, flexible business going through an extensive period of organic growth.

They key responsibilities for this Reporting Analyst role are:
• Producing Management Information reports
• Analysing MI data performance
• Fault finding
• Communicating reports to clients & suppliers
• Updating Action & Risk Logs
• Present recommendations on Management Information.
• Prepare SLA and KPI reports
• Review policies and procedures
•
The successful person will have the following experience:
• Experience in a similar role.
• Excellent Organisational and Communication skills.
• Ability to work in a high profile environment.
• Significant MS Project, Excel and Word experience.
• Be adept at using at least one database application (e.g. MS Access)

Although this is a junior role, some relevant work experience in a reporting role is essential. It will suit a well educated, articulate team player with some experience of working with Management Information reports who is looking to forward his/her career within a cutting edge environment.

As this is a start-up environment we are looking for committed team players. The working week is c50 hours, although this will reduce as the size of the team increases. Salary starts at £21,000, rising to £24,000 - £25,000 on completion of probation period.

If you are interested, please apply immediately

The C&D Group are acting as a Recruitment Business with regards to this role.

MI Reporting Analyst

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Job Type Permanent
Contract Length N/A
Start Date ASAP
Contact Details Apply Now
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