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Xerox

Martin Cole

01895 843533

martin.cole@xerox.com

http://www.xerox.co.uk/careers

Oxford Road , Uxbridge , Middlesex , UB8 1HS


13 jobs from Xerox
Job Title Commercial & Inventory Analyst
Salary/rate £20000 - £26000/annum
Location Leeds, South West
Job Number 113577374
Posted 02/02/2012 (12:58)
Agency/Employer Xerox
DescriptionRegister your CV Job Purpose
Responsible for Inventory controls to meet customer requirements, achieve business objectives, reduce overall inventory value and minimise supply chain costs.
Reporting of Supplier compliance, including all non conformance agreeing resolution and actions with suppliers.
Responsible for the verification of data Print Catalogue on Zanzibar.

Key Accountabilities
· Responsible for validation of the Print Catalogue upload to Zanzibar, report all changes and advise DWP Category Management.
· Support Commercial Manager with verification of Item Master, including weekly check for accuracy.
· Daily Inventory Reconciliations including DLX and Oracle. Primary contact for iON IT for failed interface files.
· Manage and authorise stock adjustment transactions within Oracle and maintain an audit log of these, monitor and maintain records of discrepancies in stock levels.
· Responsible for accounting transactions and stock values daily for Daventry Warehouse and monthly for Remploy.
· Responsible for any queries or issues regarding inbound and outbound stock, liaising with Suppliers and Warehouse to resolution. Responsible for validation of the Print Catalogue upload to Zanzibar, report all changes and advise DWP Category Management.
· Provide Supplier Product management MI in relation to supplier Portfolio, including product availability risk, product Margin, Buy and Sell prices.
· Provide Backup for new supplier set up including maintaining the iON preferred supplier roster, Supplier Contracts Library.
· Inventory & Supplier reporting and MI including:
· Monthly KPI Scorecard, investigating any anomalies
· Monthly Inventory Pack
· Monthly MI for Xerox Global Purchasing team, Supplier Risk
· Management reports and Non Conformance Logs.
· Support the Finance month end close process, completion of journals including, but not limited, to Stock Provision, Wastage allocation, Remploy stock adjustments.
· Conformance with Xerox Inventory, Finance and Supplier Control Policies including Stock counts and accounting for all stock adjustments.
· Meet team and individual key performance indicators (e.g. customer service level, customer response time, customer satisfaction, reduction in inventory, reduction on operating costs, demand plan accuracy, resolution of queries)
· Support projects to improve management of inventory holdings (inc. reduction in slow moving stock, elimination of waste, effective cycle counting etc.)

Candidate Requirements
ESSENTIAL
· Knowledge of inventory management.
· Excellent Administrative Skills – with the ability to work cross functionally.
· Experience in building and maintaining good working relationships across diverse stakeholders including query solving and supplier liaisons.
· Knowledge of Order to Cash and Purchase to pay management.

DESIRABLE
· Experience in Inventory accounting including Stock Reserves, Adjustments and Stock provisions.
· Experience of KPI Reporting and non conformance

Education/Qualification
· Educated to degree level or equivalent.

Skills / Abilities

ESSENTIAL
· Effective negotiation and influencing skills to be able to build consensus
· Excellent verbal and written communication skills
· Competent skills in the use of Microsoft Office, Excel and PowerPoint
· Good Problem solving skills, analytical with the tenacity to complete the task.
· Ability to analyse significant quantities of Data
· Ability to work on own initiative, willing to take ownership and resolution of any issue
· Ability to learn quickly in a fast paced environment
· Ability to work within regular periodic, weekly & monthly, deadlines.

DESIRABLE
· Knowledge of Oracle ERP systems or similar.
· Full Driving licence & ability to travel to Daventry

Personal Characteristics
· Ability to work on own initiative
· Prioritises own work to achieve deadlines
· Team Player with flexibility to work across a variety of departments and functions to achieve overall Finance objectives.
· Attention to detail with a ‘Can DO’ attitude
· Honesty & Integrity
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Job Title Print Operator/Administrator
Salary/rate £14000 - £16500/annum
Location Edinburgh, Scotland
Job Number 113573863
Posted 02/02/2012 (12:56)
Agency/Employer Xerox
DescriptionRegister your CV The role of the (Print Operator) is to assist in the operation of a Xerox client site based in Edinburgh, providing a wide range of print services in line with the specification of the customer's contract.

Key Responsibilities
• To operate and maintain high volume Xerox digital document print devices and high volume laser printers, ensuring that quality standards are achieved and customer requirements are met.
• To act as an expert when advising customers on complex jobs and discussing their production requirements, turnaround times etc.
• Replenish consumables and perform key operator maintenance as required.
• Undertake support tasks as seen appropriate by the Manager (e.g. postal duties, stock take etc.).
Candidate Requirements:
• Demonstrate a successful track record within a print services environment (including digital print).
• Skilled within in a customer facing environment, handling complex customer issues through to resolution.
• Good verbal and written communication skills, together with good listening skills.
• Proficient at working under pressure, handling multiple tasks and ensuring timely completion of all activities.
• Experience of working on/Proficiency within (add product information here) would be an advantage
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Job Title DocuCare
Salary/rate £16000 - £17000/annum
Location London
Job Number 113573900
Posted 02/02/2012 (12:55)
Agency/Employer Xerox
DescriptionRegister your CV Purpose:
The role holder works as part of the service delivery team that is aligned to one or more customers. He/she will have focus on the following:
◦ Delivery of service that meets SLA and delights the customer (KPI: SLA achieved & high customer satisfaction)
◦ Supporting the achievement of productivity improvements (KPI: Value for customer & enhanced margin)
◦ Contributing to service transformation and business growth (KPI: Further profitable service revenue)

Scope:
The work undertaken by the role holder is completed in line with the Service Level Agreement and Statement of Work relevant for the customer.

Primary Responsibilities:
• Maintain devices
• Ensure quality standards are achieved and customer requirements are met
• Act as an expert when advising customers on non-standard production requirements
• Where required replenish consumables
Candidate Education:
Minimum: High School Diploma / (GED) / Secondary School GCSE or equivalent

Candidate Background: Skills, Knowledge & Ability:
Minimum requirements:
Experience in customer facing role
Proven ability to work under pressure handling multiple tasks to ensure timely completion of all activities
Good communication skills
Health safety awareness and compliance

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Job Title Business Information Executive
Salary/rate £22000 - £24500/annum
Location London
Job Number 113573884
Posted 02/02/2012 (12:55)
Agency/Employer Xerox
DescriptionRegister your CV Job Purpose
To ensure provision of detailed management information to support both client requirements and also Xerox management needs. To ensure that site processes and procedures are in place to ensure compliance to Xerox governance standards. To ensure timely issue of client invoice as well as prompt query resolution and therefore debt management.

Key Accountabilities
Database management: - establish and maintain an asset database and management processes to ensure efficient accurate data that meets the need of XGS billing.
Asset management
SLA’s and contract revenue management reporting
Generation of operational reports and monthly MI reports for all service lines to meet needs of Client and also Xerox.
Billing: - Implement and inspect process to present all relevant data into billing operation to enable contract billing within the terms of SLA.
Implement process to allow smooth payment of third party invoices
Assist in reviewing monthly billing reconciliation to ensure the timely, smooth payment of invoices
Actively chase aged debt as and when required, to maximise efficient cash flow
Be conversant with the business and activities of the business team in order to liaise effectively with internal and external contacts
Maintain distribution lists for various types of material
Candidate Requirements
Strong analytical skills ideally with a background in management information
PC Literate with good knowledge of MS Excel
Ability to learn new databases and systems
Experience of working in a customer focussed environment
Experience of billings or inovice systems would be advantageous

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Job Title Paper / Media Business Development Manager
Salary/rate £30000 - £35000/annum
Location Uxbridge, London
Job Number 113575876
Posted 02/02/2012 (12:55)
Agency/Employer Xerox
DescriptionRegister your CV Job Details
Achieve plan objectives in the area of paper, application media products sales
Support and engage new, hardware , service and Managed Services sales to promote/sell paper/media products and enhance customer applications.
Develop additional opportunities with existing end user accounts by targeting and developing use of other paper / medias.
Develop business relationships with GM’s and key decision makers of current distributor partners to increase paper / media business
Emphasis on targeting potential additional channels and resellers
Bring products to local markets by overcoming internal barriers to success
Understand market trends and adapt business plans to take account.
Candidate Requirements
Leadership/Team Management - Able to involve and motivate staff and business partners towards the achievement of core objectives.
Management Strategic - Business vision, critical thinking, under-pressure excellent performance capability, teamworker, customer and results oriented, excellent interpersonal skills, fully committed, leadership.
Communication - Ability to effectively communicate using a range of verbal and written communication skills. Especially important is the ability to communicate appropriately within a diverse multi-cultural environment and across the full range of business disciplines.
Multi-Cultural - Clearly recognizes variances and similarities across a diverse range of cultures, demonstrating behaviors that acknowledge differences and accommodate them in the attainment of business objectives.
Change Orientation - Able to work within a very fast changing environment and to manage in situations where there is a high degree of ambiguity and uncertainty.
Personal Characteristics - Fluent English required. PC literate. Highly results driven.
Commercial Understanding - Knowledge of all business operations, including the core drivers within the sales and marketing process. Understands the financial impact of decisions including margin, volume and likely impact on market share.
Marketing - Understand the range of effective marketing tools available Able to work with a range of external and internal business drivers, including company Directors to achieve business objectives.

solid experience in paper business with proven track record of achievement
Strong negotiation skills & excellent relationship builder
Experience with channels to market / merchants
Education / Knowledge: Degree level or equivalent

Measure of Accountability:

Gross Profit & revenue results versus plan
Customer satisfaction
Product Penetration through channels


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Job Title I.T. Infrastructure Specialist
Salary/rate £27000 - £29000/annum
Location Welwyn Garden City, Hertfordshire
Job Number 113575859
Posted 27/01/2012 (17:17)
Agency/Employer Xerox
DescriptionRegister your CV Puropose of Role:

To architect, build and maintain the core I.T. Infrastructure within Global Shared
Services covering all areas of I.T. Infrastructure to support business requirements,
growth and process improvement and actively research, test and deliver to the
business new technologies in the market including virtualisation and storage
management. Continually strive to assist with planning and implementation of new
accounts throughout the business providing SME support on Infrastructure tools and
technologies.

Major Responsibilities:

 Maintain, develop and expand the current I.T. Infrastructure
 Implementing new systems as per business requirements.
 Monitoring current Systems in place thereby identifying bottle-necks/potential bottle
 necks, and pre-empting failures that can put deadlines and business at risk.
 Provide a Systems Consultancy role to GDO sales team in providing innovative and
 cost effective systems solutions.
 Maintaining and following backup / Disaster Recovery policies and procedures using
 various backup and restore solutions.
 Maintaining systems to minimise risks of virus attacks, intrusion and inappropriate
 use of the Managed Services network.
 Ensure data integrity and security and compliance with ISO 27001.
 Ensure Process/Quality compliance with ISO 9001.

Candidate Requirements:
Will have post graduate experience in a systems support role, having been involved in at least one major system deployment.

• Must have direct and demonstrable experience of at least two of the following, Windows Server/Client Admin, Unix Admin, Oracle/MS SQL DBA, VPN technology deployment, Network management, Anti-Virus technology deployment, Adobe applications support and Windows application support.

• Degree level in a Computer related science. Additional management and financial qualifications are advantageous.

• A complete understanding of Windows and UNIX computing environment in all aspects.

• A thorough understanding of Client/Server technologies in both UNIX and Windows environments and the ability to architect system applications.

• A thorough knowledge of Oracle, Microsoft SQL and MySQL

• A thorough knowledge of Virtualisation including VMware vSphere and VMware View.

• A thorough knowledge of Storage Area Networks, in particular SANs offered by IBM and NetApp.

• Good knowledge of popular COTS packages and the maintenance methods used to support such products.

• A thorough knowledge of Networks.

• Excellent negotiation skills to liaise with suppliers.

• Communicating, knowledge sharing and working effectively within a well-motivated functional team.

• Documentation skills to ensure Systems Operating Procedures are maintained.

• Ability to work flexibly, in ‘out of hours’ operation mode to ensure updates and patches can be applied to servers and network components without any interruption to production.

• A ‘customer first’ attitude to deal with customers at all times in a friendly and efficient manner.

• Ability to work is a process environment, delivering to schedules ever mindful of the customer.

• The nature of this position requires staff to occasionally work outside normal hours. Flexibility in the working day is essential in order to achieve the SLA.

• Language skills are an added bonus for a globally based business.

• Driving license essential.

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Job Title IT Database Administrator
Salary/rate £28000 - £31000/annum
Location Slough, London
Job Number 113575839
Posted 27/01/2012 (17:06)
Agency/Employer Xerox
DescriptionRegister your CV Purpose of Role:

A database administrator (DBA) is responsible for the performance, integrity and security of a database. Additional role requirements are likely to include planning, development and troubleshooting.

The database approach incorporates the following principles:

• Data remains consistent across the database;

• Data is clearly defined;

• Users access data concurrently, in a form that suits their needs;

• There is provision for data security and recovery control (all data is retrievable in an emergency)

DBA roles are increasingly identified by the databases and processes they administer and the capabilities of the database management system (DBMS) in use.

Scope of Role:

• Support over 300 staff

• Support over 30 different applications across three different platforms.

• Extended network of production workers connected remotely across the globe.

• Exert cost controls within the local IS Budget.

Major Responsibilities:

The work of a database administrator (DBA) varies according to the nature of the Application and the level of responsibility associated with the application. The work may be pure maintenance or it may also involve specialising in database development.

Typical responsibilities include some or all of the following:

• Establishing the needs of users and monitoring user access and security;

• Monitoring performance and managing parameters to provide fast query responses to front-end users;

• Mapping out the conceptual design for a planned database in outline;

• Considering both back-end organisation of data and front-end accessibility for end-users;

• Refining the logical design so that it can be translated into a specific data model;

• Further refining the physical design to meet system storage requirements;

• Installing and testing new versions of the database management system (DBMS);

• Maintaining data standards, including adherence to the Data Protection Act;

• Writing database documentation, including data standards, procedures and definitions for the data dictionary (metadata);

• Controlling access permissions and privileges;

• Developing, managing and testing back-up and recovery plans;

• Ensuring that storage, archiving, back-up and recovery procedures are functioning correctly;

• Capacity planning;

• Working closely with IT project managers, database programmers and web developers;

• Communicating regularly with technical, applications and operational staff to ensure database integrity and security;

• Commissioning and installing new applications and customising existing applications in order to make them fit for purpose.

Candidate Requirements
As the Production SQL DBA you will support the business critical applications based on Oracle and SQL Server.

• Knowledge of SQL Server 2000, 2005, 2008 and 2008R2 along with any SQL clustering experience is required.

• Oracle 9i, 10g and 11g along with RMAN

• DR implementations experience is ideal.

• Will have post graduate experience in a database administrator role, having been involved in at least one major system deployment.

• Degree level in a Computer related science. Additional management and financial qualifications are advantageous.

• A complete understanding of Windows and UNIX computing environment in all aspects.

• A thorough understanding of Client/Server technologies in both UNIX and Windows environments and the ability to architect system applications.

• Good knowledge of popular COTS packages and the maintenance methods used to support such products.

• A thorough knowledge of Networks.

• Excellent negotiation skills to liaise with suppliers.

• Communicating, knowledge sharing and working effectively within a well motivated functional team.

• Documentation skills to ensure Systems Operating Procedures are maintained.

• Ability to work flexibly, in ‘out of hours’ operation mode to ensure updates and patches can be applied to servers and network components without any interruption to production.

• A ‘customer first’ attitude to deal with customers at all times in a friendly and efficient manner.

• Ability to work is a process environment, delivering to schedules ever mindful of the customer.

• The nature of this position requires staff to occasionally work outside normal hours. Flexibility in the working day is essential in order to achieve the SLA.

• Language skills are an added bonus for a globally based business.

• Driving license essential.

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Job Title Service Delivery Support Executive
Salary/rate £21000 - £25000/annum
Location Uxbridge, London
Job Number 113573913
Posted 20/01/2012 (17:51)
Agency/Employer Xerox
DescriptionRegister your CV Job Purpose
The jobholder will be responsible for the support to the UK and Ireland Service Delivery team, working on projects and ensuring they are delivered on time and capturing all relevant information. The role would suit candidates with organisational and analytical skills, the ability to interact with internal and external customers and programme management skills.

Key Accountabilities
Be involved in project campaigns, being responsible for ensuring projects are delivered on time and capturing and analysing information.
Responsible for reviewing data, amending records and information onto various systems.
Train and Support Service Delivery Management being the centre of competence for reporting systems.
Ensure communication to the field is concise and accurate.
Work with senior management team of critical programmes and track results.

Candidate Requirements
Candidates should:
Proactive attitude – able to suggest process improvement
Have worked within a customer service / contact environment
Have good organisational and communication skills
Degree level education

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Job Title Operations Manager - Print Services
Salary/rate £25000 - £35000/annum
Location Wakefeild, North East
Job Number 113573824
Posted 20/01/2012 (17:18)
Agency/Employer Xerox
DescriptionRegister your CV The role of Operations Manager is to ensure the efficient operation of the service delivery unit by maintaining Xerox governance standards. This involves producing work by the most economical method, ensuring maximum profitability is achieved and customer requirements are met.
Key Responsibilities
• Implementing effective workflow processes and strategies developed with the client, ensuring the most cost effective delivery of services.
• To manage, coach and develop relevant Service Delivery Operations staff.
• Ensuring the client's service requirements and Service Level Agreements are understood by the whole team and implemented.
• Tracking the performance of the team against Service Level Agreements and Key Performance Indicators (e.g. value add, conversion to digital).
• Carrying out quality checks to ensure quality standards are maintained.
• Liaising with key customers and suppliers.
• Helping maintain and develop revenue by providing the full range of services to meet customer requirements and identifying opportunities to extend or introduce new services.
Candidates will have a successful track record within in a customer facing environment, handling complex customer issues through to resolution.
They will be able to demonstrate the following:
• Knowledge of a print services environment (including digital print).
• A positive, can-do attitude, able to challenge existing ways of working to deliver results in line with Service Level Agreements.
• The ability to negotiate and work with senior client managers.
• The ability to convey concepts and ideas effectively to a variety of audiences.
• Proficient at managing people, ensuring that the needs of the team and individual team members are addressed.
• Proficient in the development of people, ensuring that the team has the knowledge and tools to deliver against Service Level Agreements.
• Experience of working on/Proficiency within (add product information here) would be an advantage.
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Job Title Operations Manager (Print Services)
Salary/rate £23000 - £25000/annum
Location Bristol, UK
Job Number 113552978
Posted 18/01/2012 (17:28)
Agency/Employer Xerox
DescriptionRegister your CV Job Details
The jobholder will manage the due diligence and optimisation activity for a large new contract UK Wide, but based in Bristol. This will include holding the primary relationship with the customer throughout the contract life, managing a fleet of 500 devices, ensure all service level agreements are met for fleet/machine moves and changes.

Key Accountabilities
•Be responsible for the management of all P&L metric delivery via a controlled consolidation / rationalization / optimisation of current contracts and equipment on each customer site
•Manage all MACD (Move Add Change Delete) decisions that are made jointly with the customer thorough out the contract life
•Manage the billing and invoicing process onsite and input in the internal billing system
•Management of all Information Management and provide data for stakeholder reviews
•Responsibility for the stock and management of consumables of all devices across locations
•Responsible for the management of break fix and escalation point from the client

Candidate Requirements
•Ability to operate at prime customer contact level and a track record in the delivery of high quality customer service
•Good commercial awareness
•Good technical knowledge of Xerox or competitive products and solutions and how they can be leveraged across key business processes
•You will be required to travel on occasion throughout the UK but will be based in Bristol

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Job Type Contract
Contract Length 18 MONTHS
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Job Title Data Entry Clerk/Scanning
Salary/rate £13000 - £16000/annum
Location Aberdeen, Central Scotland
Job Number 113572935
Posted 18/01/2012 (17:27)
Agency/Employer Xerox
DescriptionRegister your CV Job Purpose
To assist in the operation of a Xerox Global Services site by operating scanning equipment and systems as well as producing high quality documentation on Xerox equipment when required.

Key Accountabilities
•Scanning and copying of documents for archiving along with keeping statistics of all Scanning produced within agreed timescales.
•Operate the current scanning equipment and systems on site.
•Conduct quality checks on own work and index material according to agreed SLA with customer keeping statistics and records of all work undertaken.

Candidate Requirements
•Experience in customer facing role
•Experience of operating scanning and reprographic equipment would be advantageous but training can be given
•Good verbal and written communication skills
•Able to follow written and verbal instructions
•Good attention to detail
•Good PC skills and problem resolution


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Job Title Regional Account Executive
Salary/rate £25000 - £35000/annum
Location Uxbridge, Middlesex
Job Number 113572033
Posted 16/01/2012 (13:07)
Agency/Employer Xerox
DescriptionRegister your CV The RAE is responsible for managing and creating key partner relationships and thus maximising the opportunities within each country.

The responsibility of the NA region covers Malta, Cyprus, Libya, Gibraltar, Algeria, Tunisia and Morocco. The targets will vary by country and are subject to the agreement of the CFO.

The RAE will support partner engagement and development to align the partner to the MEA key Growth Strategies. The RAE will develop a significant understanding of the partners business to ensure initiatives and appropriate support are provided to maximise the sell out activities.

The RAE will work with the partners on their stocking orders from MEA (sell in) to ensure timing and mix is appropriate and works for the partner and MEA.

The RAE will be part of the quarterly reviews of partners with MEA Senior Management. The RAE will be responsible for follow up on the actions and ensuring they are completed on a timely bases.

Candidate requirements:

• University Educated or equivalent
• Demonstration of very strong communication skills at all levels, ideally in partnership management
• Experience of operating in an indirect working environment, sales and marketing experience in a channel/partner sales environment, including competitor information
• Industry sector knowledge.
• Successful proved track record of achieving and exceeding targets.
• Successful proven track record of negotiating and influencing
• A competent working knowledge of French desirable (not essential)
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Job Title Credit Controller
Salary/rate £22000 - £25000/annum
Location Uxbridge, Middlesex
Job Number 113572018
Posted 16/01/2012 (12:40)
Agency/Employer Xerox
DescriptionRegister your CV MEA is part of the Developing Market Operations (DMO) and operates in Africa and the Middle East. It operates using a two-tier distribution network, which consists of 60-80 customer accounts. Revenue for 2009 was $220m.

Due to the change in roles of the current Credit Controller a replacement is being recruited to commence immediately, working within the finance department.
Position reports to the Customer Admin Supervisor.

Key responsibilities:

· Manage the Distributor Operations trade receivables, direct and indirect, ensuring collections are within terms and bad debts minimised.

· Process debit and credit notes in accordance with accounting guidelines and the delegated authorities.

· Promptly identify and resolve disputed invoices.

· Process received payments ensuring timely cash allocations

· Prepare substantiated balance sheet reconciliations on those accounts assigned, within 10 working days of the month end, ensuring all un-reconciled items are resolved on a timely basis.

· Ensure all credit reports are accurate and produced on a timely base in accordance with set schedules.

Candidate requirements:

· Work as part of the finance team, providing assistance and cover as required, ensuring as a collective unit the highest possible professional and ethical standards are maintained.

· Have a high regard to customer satisfaction, with the ability to build relationships and effectively communicate.

· Have a methodical and process oriented approach to managing the workload.

· Responsible and flexible approach to the monthly cyclical nature of the business.

· Understand and work with the Letter of Credit and Bill of Exchange Process

· Understanding the Export Control Regulations

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13 jobs from Xerox

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