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Clearwater People Solutions

register@clearwaterps.com

http://www.clearwaterps.com

5th Floor , East Grinstead , West Sussex , RH19 1UZ


107 jobs from Clearwater People Solutions next page »
Job Title Front End Developer
Salary/rate £35000 - £45000/annum
Location SW1V, London
Job Number 113579817
Posted 09/02/2012 (17:30)
Agency/Employer Clearwater People Solutions
DescriptionRegister your CV My client is looking for a front-end developer to join our young and innovative organization in the heart of London. You'll work with smart and creative people who are passionate about their job. You'll get all the advantages of working in a small team, where you and your expertise will play a key role in the development process. You'll meet exciting challenges ranging from load time optimization to API development and user experience issues.

Essential Requirements

-Remarkable proficiency at XHTML, CSS, and JavaScript
-Experience with at least one JavaScript library (jQuery, Prototype, Ender?)
-Experience in writing JavaScript without libraries
-Understanding of object-oriented concepts within the context of JavaScript
-Excellent knowledge of web page load time optimization
-Familiarity with SEO concepts
-Desire to work in a start-up / entrepreneurial environment
-Fluent written and spoken English

Desirable Requirements

-Experience with Linux, PHP, and MySQL
-Experience with unit testing and/or quality assurance engineering
-Experience with front-end security practices
-Experience with content delivery networks


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Contract Length Permanent
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Job Title SEO / PPC Account Manager
Salary/rate £28000/annum
Location Brighton, East Sussex
Job Number 113578476
Posted 09/02/2012 (17:30)
Agency/Employer Clearwater People Solutions
DescriptionRegister your CV My client, based in East Sussex are recruiting for an experienced Account Manager to join their growing organisation. You will be responsible for the day to day management of around 30 existing clients, of which 12 of these will need extensive support.

You must obtain at least 4 years of experience as an Account Manager and demonstrated a high level of maintaining clients needs.

Although not essential, SEO / PPC / GOOGLE ANALYTICS experience are desirable.

You be rewarded with a generous basic salary along with other company benefits.

For a full job spec, please apply ASAP
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Job Title C#/.NET/SQL WEB DEVELOPER
Salary/rate £25000 - £35000/annum
Location OLD STREET, London
Job Number 113579816
Posted 09/02/2012 (17:30)
Agency/Employer Clearwater People Solutions
DescriptionRegister your CV My client is one of the largest magazine App provider and digital publisher in the world and provides solutions to over 100 publishing companies internationally. The portfolio of titles ranges from niche, specialist magazines through to national Newspapers and world renowned international publications. The company operates Apple and Android Apps as well as providing clients with online versions of their publications.

Due to the rapid expansion of our client and customer base, we now require proven C#/.Net /SQL developers to join the team.

Mandatory Skills
-2 years development experience
-Full understanding of web application technology and the current marketplace
-Extensive web application development
-Microsoft SQL Server 2008
-Microsoft .NET (C#)
-Client-side technologies (XHTML, CSS, JavaScript)

Desirable Skills

-Write stored procedures; DTS packages and jobs in SQL server.
-An understanding of client time estimation and project management techniques
-Knowledge of hosting architectures (web servers, firewalls, networks) In addition to these skills we are looking for someone who is passionate about the web and thrives from working in a team of like-minded people.
-Web farm and Load balancing knowledge.

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Contract Length Permanent
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Job Title VB.Net (2008) Winforms Developer
Salary/rate £350/annum
Location West Sussex
Job Number 113579811
Posted 09/02/2012 (17:24)
Agency/Employer Clearwater People Solutions
DescriptionRegister your CV Our client who are a large Pharmaceutical Company are currently seeking a VB.Net Winforms Developer to join the team on a 3 month initial contract with a view of extension.

The successful candidate will be working on a new project which involves creating and developing software for a key client. The successful candidate must have experience with the following technologies: -

VB.Net (2008)
Sql Server (2008)
Winforms
MVP
Nunit or Rhinomocks

Successful candidates must be able to drive and must be either available immediately or be on no longer than a 1 week notice.

Please send your details through to (url removed) for more info.

Rate - £350 per day
Location: West Sussex


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Job Type Contract
Contract Length 3 months+
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Job Title Pensions Systems Analyst
Salary/rate £20000 - £40000/annum
Location Crawley, West Sussex
Job Number 113575539
Posted 09/02/2012 (16:42)
Agency/Employer Clearwater People Solutions
DescriptionRegister your CV Our client based a walking distance from Three Bridges railway station are looking for a number of Pension / System Analysts.

The reason for this role is that there are a number of pension members being transferred across to our clients system.

We are ideally looking for someone with an extensive Pensions knowledge working on full systems lifecycle projects.

The role will be working on pension scheme implementations / changes to exisiting schemes.

Experience of working on developing and configuring systems would be nice to have.

Role Responsibilities

- Undertake an analysis of pension`s requirements from an outline of user requirements, or from a more detailed feasibility study.
- Agree the scope of work when undertaking a pension`s analysis task and to provide accurate estimates to the relevant Project Manager for the work to be included.
- Define, configure, test, implement and maintain specific pension`s elements across the whole suite of the Company`s software.
- Become a specialist in the clients suite of products, including Workbench PenCalc, Workflows and Tasks plus supporting Data Model and Migration Tool.
- Provide pension software support and consultancy services for designated clients.
- Continuously develop a professional, technical and commercially aware approach.

What We Want

Skills & Knowledge

- Good working knowledge of UK Pensions Legislation
- Ability to perform scheme calculations manually (supported by appropriate tools)
- Strong analytical and technical skills
- Software development aptitude & ability
- Capability to understand Workbench applications and supporting Data Model / Migration Tools

Qualifications & Experience

- Educated to degree standard preferred
- Relevant qualifications in the Pensions & Actuarial Industry desirable (e.g. Pensions Management Institute Certification Qualification in Pensions Administration - QPA)
- UML Certification via ITSQB/ISEB or equivalent desirable but not essential
- Experience in the Pensions Industry, either as a Scheme Administrator or Business Analyst experienced in capturing requirements for Pensions IT Projects

Essential Qualities

- Be approachable and responsive to colleagues and users and have an open-minded and constructive approach to problem solving
- Demonstrate effective and probing appraisal of situations.
- To consult with relevant parties in resolving issues
- Be self motivated, demonstrating tenacity and objectivity in problem solving to get the job done effectively
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Job Title Pensions Administrator
Salary/rate £20000 - £40000/annum
Location Crawley, West Sussex
Job Number 113579778
Posted 09/02/2012 (16:37)
Agency/Employer Clearwater People Solutions
DescriptionRegister your CV Our client is currently looking for an analyst / programmer to work in Crawley. This role will involve working on full project lifecycle from gathering requirements to implementation. Ideally the analyst programmer will have knowledge of pensions as the typically projects could include data migration and pension scheme changes.

Role Responsibilities
Undertake an analysis of pension`s requirements from an outline of user requirements, or from a more detailed feasibility study.
Agree the scope of work when undertaking a pension`s analysis task and to provide accurate estimates to the relevant Project Manager for the work to be included.
Define, configure, test, implement and maintain specific pension`s elements across the whole suite of the Company`s software.
Become a specialist in a suite of products, including Workbench PenCalc, Workflows and Tasks plus supporting Data Model and Migration Tool.
Provide pension software support and consultancy services for designated clients.
Continuously develop a professional, technical and commercially aware approach.

Skills & Knowledge
Good working knowledge of Pensions
Ability to perform scheme calculations manually (supported by appropriate tools)
Strong analytical and technical skills
Software development aptitude & ability

Qualifications & Experience
Educated to degree standard preferred
Relevant qualifications in the Pensions & Actuarial Industry desirable (e.g. Pensions Management Institute Certification Qualification in Pensions Administration - QPA)
UML Certification via ITSQB/ISEB or equivalent desirable but not essential
Experience in the Pensions Industry, either as a Scheme Administrator or Business Analyst experienced in capturing requirements for Pensions IT Projects
Met Police CTC clearance is mandatory (this process can take up to 3 months)

Essential Qualities
Be approachable and responsive to colleagues and users and have an open-minded and constructive approach to problem solving
Demonstrate effective and probing appraisal of situations.
To consult with relevant parties in resolving issues
Be self motivated, demonstrating tenacity and objectivity in problem solving to get the job done effectively

Please apply for details.


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Contract Length Permanent
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Job Title Analyst / Programmer
Salary/rate £20000 - £40000/annum
Location Crawley, West Sussex
Job Number 113579776
Posted 09/02/2012 (16:34)
Agency/Employer Clearwater People Solutions
DescriptionRegister your CV Our client is currently looking for an analyst / programmer to work in Crawley. This role will involve working on full project lifecycle from gathering requirements to implementation. Ideally the analyst programmer will have knowledge of pensions as the typically projects could include data migration and pension scheme changes.

Role Responsibilities
Undertake an analysis of pension`s requirements from an outline of user requirements, or from a more detailed feasibility study.
Agree the scope of work when undertaking a pension`s analysis task and to provide accurate estimates to the relevant Project Manager for the work to be included.
Define, configure, test, implement and maintain specific pension`s elements across the whole suite of the Company`s software.
Become a specialist in a suite of products, including Workbench PenCalc, Workflows and Tasks plus supporting Data Model and Migration Tool.
Provide pension software support and consultancy services for designated clients.
Continuously develop a professional, technical and commercially aware approach.

Skills & Knowledge
Good working knowledge of Pensions
Ability to perform scheme calculations manually (supported by appropriate tools)
Strong analytical and technical skills
Software development aptitude & ability

Qualifications & Experience
Educated to degree standard preferred
Relevant qualifications in the Pensions & Actuarial Industry desirable (e.g. Pensions Management Institute Certification Qualification in Pensions Administration - QPA)
UML Certification via ITSQB/ISEB or equivalent desirable but not essential
Experience in the Pensions Industry, either as a Scheme Administrator or Business Analyst experienced in capturing requirements for Pensions IT Projects
Met Police CTC clearance is mandatory (this process can take up to 3 months)

Essential Qualities
Be approachable and responsive to colleagues and users and have an open-minded and constructive approach to problem solving
Demonstrate effective and probing appraisal of situations.
To consult with relevant parties in resolving issues
Be self motivated, demonstrating tenacity and objectivity in problem solving to get the job done effectively

Please apply for details.


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Job Type Permanent
Contract Length Permanent
Start Date ASAP
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Job Title Systems Analyst
Salary/rate £20000 - £40000/annum
Location Crawley, West Sussex
Job Number 113577307
Posted 09/02/2012 (16:25)
Agency/Employer Clearwater People Solutions
DescriptionRegister your CV Our client is currently recruiting for a Systems Analyst to work in Crawley, West Sussex.

The successful Systems Analyst will have a strong experience working with pensions around configuring systems.

Main Duties:

Undertake an analysis of pension`s requirements from an outline of user requirements, or from a more detailed feasibility study.
Agree the scope of work when undertaking a pension`s analysis task and to provide accurate estimates to the relevant Project Manager for the work to be included.
Define, configure, test, implement and maintain specific pension`s elements across the whole suite of the Company`s software.
Workflows and Tasks plus supporting Data Model and Migration Tool.
Provide pension software support and consultancy services for designated clients.
Continuously develop a professional, technical and commercially aware approach.

Skills & Knowledge:

Good working knowledge of UK Pensions Legislation
Ability to perform scheme calculations manually (supported by appropriate tools)
Strong analytical and technical skills
Software development aptitude & ability

Please apply for details
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Job Type Permanent
Contract Length Permanent
Start Date ASAP
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Job Title Junior PHP Developer
Salary/rate £3000 - £23000/annum
Location SW1V, London
Job Number 113579636
Posted 09/02/2012 (11:35)
Agency/Employer Clearwater People Solutions
DescriptionRegister your CV My client is looking for a junior PHP developer to join our young and innovative organization in the heart of London. You'll work with smart and creative people who are passionate about their job. You'll get all the advantages of working in a small team, where you will play a key role in the development process. You'll meet exciting technical challenges and get a chance to work directly with senior industry professionals.

Esssential Requirements

-Outstanding expertise in PHP 5 and MySQL 5
-Exceptional fluency in object-oriented programming
-Remarkable proficiency at XHTML, CSS, and JavaScript
-Strong talent in software optimization techniques
-Desire to work in a start-up / entrepreneurial

Desirable Requirements

-Experience in Memcached, jQuery, Adobe Flash, ActionScript 3.0, AJAX, and/or XML
-Experience with unit testing and/or quality assurance engineering
-Experience with PCI-DSS related security practices, such as those listed at OWASP
-Experience with content delivery networks
-Experience with Linux and/or Windows administration
-Experience in multi-server platforms and cloud computing
-Knowledge of web page load time optimization
-Talent in software and database optimization techniques

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Job Type Permanent
Contract Length Permanent
Start Date ASAP
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Job Title C# Developer
Salary/rate £28000 - £37000/annum HOLIDAY, PENSION
Location Brighton, East Sussex
Job Number 113579632
Posted 09/02/2012 (11:34)
Agency/Employer Clearwater People Solutions
DescriptionRegister your CV My client, a leading organisation in providing software to the legal industry, have a fantastic opportunity for an experienced C# Developer for their offices in Brighton.

You will be working closely with a lead developer maintaining the existing software, as well as creating a new generation product.

You are an experienced C# .NET developer with a strong awareness of test driven development (TDD) and a keen interest in alternative tools and approaches to mainstream .NET that incorporate best of breed non-MS technologies such as Castle, NUnit, Rhino Mocks , Resharper, Mono etc.

You have a demonstrated ability for building robust high-quality production systems, including back-end services and front end user interfaces that automate business processes. You approach projects using agile methods that seek to involve end users in the design, development, testing and deployment lifecycle. You are also comfortable with maintaining production systems.

For a full job and company information, please apply ASAP
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Contract Length Permanent
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Job Title DEVELOPER - PHP ZEND FRAMEWORK
Salary/rate £35000 - £50000/annum
Location Covent Garden, London
Job Number 113579622
Posted 09/02/2012 (11:26)
Agency/Employer Clearwater People Solutions
DescriptionRegister your CV My client based in Covent Garden are seeking an experienced Back End PHP Developer to join their organsiation. You must obtain at least 5 years of experience working on PHP and ideally have at least 12 months commercial experience with the Zend Framework.

You will have involvement in technical design and architecture, adhering to technical quality standards, agreeing the scope and setting and meeting realistic deadlines. Delivering the software to these standards.

This is a fantastic opportunity for an experienced developer who is seeking to join a company where there is potential career growth, as once you have proven your knowledge and skills, there is the opportunity for the role to progress into a Development Manager.

Key Skills and Technologies:
-Server-side technologies: PHP 5, bash scripting
-Architecture: OO design, Service-Oriented Architecture
-OS: Linux and Windows
-W3C standards: XHTML, CSS, DOM
-Client-side technologies: ECMAScript (JavaScript/JScript), AJAX, cross-browser issues
-Database management systems: SQL Server. Knowledge of SQL Server admin an advantage.
-Development tools: Eclipse, Subversion,
-Documentation tools: mediawiki, Bugzilla
-Webservers: Apache
-XML, Zend Framework and J2EE knowledge (managed by a dedicated J2EE developer)


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Job Title Software Engineer
Salary/rate £26000 - £28000/annum
Location Blackfriars, London
Job Number 113579618
Posted 09/02/2012 (11:22)
Agency/Employer Clearwater People Solutions
DescriptionRegister your CV Our client is currently recruiting for a Software Engineer to work in Blackfriars.

The successful Software Engineer will have at least 1 years experience of developing applications around the below applications and will have experience of configuring contents including testing applications through to deployment.

Key Skills:

C#
.net
XSL
XPATH
XML
SQL
IIS - Knowledge/Experience
TCIP - Networking

Please apply for details

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Job Title SAS Programmer - Permanent - up to £60k
Salary/rate £40000 - £60000/annum
Location Guildford, Surrey
Job Number 113576512
Posted 09/02/2012 (10:04)
Agency/Employer Clearwater People Solutions
DescriptionRegister your CV Our client is currently recruiting for a SAS Programmer to work in Guildford.

The successful SAS Programmer will have a solid background working with SAS programming with SAS base and macros.

The ideal SAS Programmer will have experience of working with SAS EBI toolset ideally DI Studio.

Large datawarehousing experience is essential.

Insurance or Financial background would be an advantage.

Please apply for details.
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Job Title C# Developer - £400-£450
Salary/rate £400 - £450/day
Location Brighton, East Sussex
Job Number 113577264
Posted 09/02/2012 (10:01)
Agency/Employer Clearwater People Solutions
DescriptionRegister your CV Our client is currently recruiting for C# Developer to work in Brighton, East Sussex.

The successful C# Developer will be a specialist in C# and ASP.net.

Previous experience of MVC, Test Driven Development tools such as NUnit or Rhinomocks is essential.

The ideal C# Developer will have the ability to look at processes and automated processes.

Experience of working with MSMQ is desirable.

This contract is for 2-3 months initially.

Please apply for details.
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Job Type Contract
Contract Length 2-3 months
Start Date ASAP
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Job Title Pricing Analyst
Salary/rate £25000 - £35000/annum
Location Guildford, Surrey
Job Number 113579575
Posted 09/02/2012 (10:00)
Agency/Employer Clearwater People Solutions
DescriptionRegister your CV Our client is currently recruiting for a Pricing Analyst to work in Guildford.

The successful Pricing Analyst will have the ability to analyse data and produce findings to various departments.

The ideal Pricing Analyst will be energetic and have a positive attitude.

Main Duties:

Analyse, monitor, manage and report on the performance of a designated portfolio of accounts at both overall and account level recommending adjustments to pricing where appropriate in order to optimise the best mix of profit and growth.
Represent the Company at internal meetings providing the necessary technical pricing input.
Represent the Company at external account review meetings with strategic business partners to provide technical pricing input as required.
Commercially evaluate and contribute to the pricing of new and existing opportunities, products and schemes.
Production of regular monthly reports in respect of a designated portfolio at both overall and account level to allow provision for accurate presentation of results.
Ensure all existing accounts from within a designated portfolio are priced and operated in accordance with agreements taking remedial action where necessary.
Development and maintenance of robust reporting mechanisms to enable detailed analysis in order to demonstrate exposure control.

Technical Skills:

A high degree of numerical and literate ability
A high degree of business acumen
Ability to apply analytical thinking
Ability to accurately analyse high levels of data
Proficient in Word, Powerpoint, Excel, Access applications

Please apply for details.
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Contract Length Permanent
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Job Title Data Analyst
Salary/rate £25000 - £30000/annum
Location Guildford, Surrey
Job Number 113579573
Posted 09/02/2012 (10:00)
Agency/Employer Clearwater People Solutions
DescriptionRegister your CV Our client is currently recruiting for a Data Analyst to work in Guildford.

The successful Data Analyst will have the ability to analyse data and produce findings to various departments.

The ideal Data Analyst will be energetic and have a positive attitude.

Main Duties:

Analyse, monitor, manage and report on the performance of a designated portfolio of accounts at both overall and account level recommending adjustments to pricing where appropriate in order to optimise the best mix of profit and growth.
Represent the Company at internal meetings providing the necessary technical pricing input.
Represent the Company at external account review meetings with strategic business partners to provide technical pricing input as required.
Commercially evaluate and contribute to the pricing of new and existing opportunities, products and schemes.
Production of regular monthly reports in respect of a designated portfolio at both overall and account level to allow provision for accurate presentation of results.
Ensure all existing accounts from within a designated portfolio are priced and operated in accordance with agreements taking remedial action where necessary.
Development and maintenance of robust reporting mechanisms to enable detailed analysis in order to demonstrate exposure control.

Technical Skills:

A high degree of numerical and literate ability
A high degree of business acumen
Ability to apply analytical thinking
Ability to accurately analyse high levels of data
Proficient in Word, Powerpoint, Excel, Access applications

Please apply for details.
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Contract Length Permanent
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Job Title Senior Java Developer
Salary/rate £0 - £45000/annum + benefits
Location Cambridge, East Anglia
Job Number 113578082
Posted 08/02/2012 (18:41)
Agency/Employer Clearwater People Solutions
DescriptionRegister your CV My client is looking for Senior Java Developersto join their team on a permanent basis.

This is a young, rapidly growing company with headquarters in Cambridge, UK and expanding operations in the US. This is a unique opportunity for experienced, multi-talented Java software developer to help shape next generation search technology.
Requirements

Candidates must have the following attributes:

Excellent object-oriented programming skills in Java
Commercial experience with the software development lifecycle including: requirements definition, specification capture, software architecture/design, program development, associated documentation, test automation and maintenance
Experience with typical industry tools including: office software, standard libraries and frameworks, interactive development environments, software version control, build systems, automated testing frameworks and bug tracking systems.
e.g. GCC, Eclipse, Visual Studio, SCons, JUnit, GoogleTest, Mockito, Mercurial, Bugzilla, MediaWiki, Microsoft Office, Google Apps
Good oral and written communication skills
An energetic, enthusiastic, pro-active, problem-solving attitude. Gets things done
The ability to work in a close-knit, highly intelligent team
Good degree or postgraduate qualification from a top university in a numerate discipline

We would also expect successful candidates to have at least some of the following attributes:

Cross platform development experience on Linux and Windows
Good knowledge of other programming languages
e.g. C, JavaScript, Python, or Perl
Ability to be a project technical lead and/or supervise the work of others
Experience of one or more of the following: application servers, database internals, data visualization, distributed systems, document processing, content repositories, full-text search, grid computing, information retrieval, natural language processing, semantic web, text mining, user interface design or web services
e.g. JBoss, Spring, HSQLDB, SharePoint, XML, Documentum, Lucene, Hadoop, RDF, SPARQL, TF-IDF, LSI, Swing, Ajax, REST, Jetty
Good understanding of modern development techniques and practices
e.g. design patterns, agile development, test-driven development


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Contract Length Permanent
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Job Title Senior C++ Developer
Salary/rate £0 - £45000/annum + benefits
Location Cambridge, East Anglia
Job Number 113579489
Posted 08/02/2012 (18:41)
Agency/Employer Clearwater People Solutions
DescriptionRegister your CV My client is looking for Senior C++ Developers to join their team on a permanent basis.

This is a young, rapidly growing company with headquarters in Cambridge, UK and expanding operations in the US. This is a unique opportunity for experienced, multi-talented C++ software developer to help shape next generation search technology.
Requirements

Candidates must have the following attributes:

Excellent object-oriented programming skills in C++
Commercial experience with the software development lifecycle including: requirements definition, specification capture, software architecture/design, program development, associated documentation, test automation and maintenance
Experience with typical industry tools including: office software, standard libraries and frameworks, interactive development environments, software version control, build systems, automated testing frameworks and bug tracking systems.
e.g. GCC, Eclipse, Visual Studio, SCons, JUnit, GoogleTest, Mockito, Mercurial, Bugzilla, MediaWiki, Microsoft Office, Google Apps
Good oral and written communication skills
An energetic, enthusiastic, pro-active, problem-solving attitude. Gets things done
The ability to work in a close-knit, highly intelligent team
Good degree or postgraduate qualification from a top university in a numerate discipline

We would also expect successful candidates to have at least some of the following attributes:

Cross platform development experience on Linux and Windows
Good knowledge of other programming languages
e.g. C, JavaScript, Python, or Perl
Ability to be a project technical lead and/or supervise the work of others
Experience of one or more of the following: application servers, database internals, data visualization, distributed systems, document processing, content repositories, full-text search, grid computing, information retrieval, natural language processing, semantic web, text mining, user interface design or web services
e.g. JBoss, Spring, HSQLDB, SharePoint, XML, Documentum, Lucene, Hadoop, RDF, SPARQL, TF-IDF, LSI, Swing, Ajax, REST, Jetty
Good understanding of modern development techniques and practices
e.g. design patterns, agile development, test-driven development


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Contract Length Permanent
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Job Title Capacity & Performance Analyst
Location Beaconsfield, Buckinghamshire
Job Number 113575750
Posted 08/02/2012 (18:27)
Agency/Employer Clearwater People Solutions
DescriptionRegister your CV My client is looking for a Performance Analyst with Unix & SQL skills to join their team on a contract basis

Role Responsibilities
The prime objective of the Performance Analyst is to ensure the website is functioning properly to maximize the revenue of a site by spotting issues early. The ideal candidate will need to be very proactive, analytical, have strong trouble shooting & investigation skills and be passionate about making systems run more efficiently.

Duties will include:-
Monitoring the performance of the site
Analysing data produced from site scripts
Reviewing error log files
Support Service Manager in investigation of technical issues
Raise any issues discovered through the problem process for resolution

Key Skills:-
Strong ability to analyse and interpret data
A passion to see platforms are running efficiently
Structured, methodical, organised and process driven
Ability to follow documented processes and structured guidance
Has a strong technical knowledge of LINUX /UNIX operating systems
Ability to understand and write SQL database queries
Gained experience in online transactional websites
Enjoys working in a small team or company
Excellent communication skills as they will be the interface between technical issues and the rest of the business
Online telecoms experience would be an advantage

The core hours are 9.00-5.30 Monday to Friday but there may be a need for this person to perform work on call if needed

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Job Type Contract
Contract Length 6 months initially
Start Date ASAP
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Job Title Technical Support Manager
Salary/rate £30000 - £37500/annum + benefits
Location near Horsham, West Sussex
Job Number 113575107
Posted 08/02/2012 (18:25)
Agency/Employer Clearwater People Solutions
DescriptionRegister your CV My client is looking for a Technical Team Lead/Manager to join their existing team:-

The post holder will be responsible for the management of the Services Technical Team which supports and maintains the technical infrastructure to ensure the highest possible availability and standard of services.

As the team leader, they will manage and direct the Network Communications Analysts, Technical Lead and any temporary staff as required.
They will also provide technical guidance to their team members on the systems supported and act as the `Problem` owner for all live infrastructure problems.

The post holder will work closely with wider members of IT in an ITIL environment, to ensure a high standard of customer service is delivered.

They will have a heavy involvement in technical projects, and will ensure new work is designed, deployed and accepted into the Technical Team to be supported securely, and to the highest standard possible.

Experience & Job Knowledge:-
Excellent knowledge of Information Technologies, including most of the following:
Active Directory administration, PC hardware, Windows workstation and server, GroupWise
Internet & intranet, MS Office, Databases, LAN/WAN technologies, VoIP, Server installation & management, Application packaging, Solaris management, SAN management, Virtualisation
CommVault and backup management
Experience in providing customer service support in an IT (preferably ITIL) environment
Experience of working with 3rd party vendors (in particular managed services)
Experience in using helpdesk applications to log and monitor support calls
Experience of supporting remote/satellite sites
Experience of Call Centre, Helpdesk, Service Desk or other telephone based service
The ability to generate Management Information
SLA/OLA development and performance management
Mentoring/coaching/ training of colleagues
Exposure to remote control software for fault diagnosis and fixing
Project Management experience/exposure
Experience of Service Transition processes


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Job Type Permanent
Contract Length Permanent
Start Date ASAP
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