Displaying 1 to 20 of 147 jobs from Premiere People
Established in 1983, Premiere People operates a network of 22 branches and 14 on-site locations throughout the UK and Ireland. Premiere People can provide you with a complete solution for all your recruitment needs. From ad-hoc cover for the day, to a full Managed Service Solution. We are one of the country's leading suppliers of high quality temporary and permanent staff to both the private and public sectors. Having built a reputation for a dedicated, professional and reliable service that is totally focused on the interests of those we serve, we also strive to lead the way in terms of new technology and innovation. Acquired by the Cordant Group of companies in 2007, we are now one of the largest independently owned recruitment agencies in the UK . The buying power of a group with a £400m turnover, combined with back office processes that are lean and efficient, allows us to deliver extremely cost effective recruitment solutions. Our in house capabilities help us to respond quickly and efficiently, providing flexible recruitment solutions tailored precisely to your needs. You can depend on top quality people and outstanding service because our aim is to meet and exceed your expectations. We specialise in providing temporary, interim and permanent staffing solutions across the following sectors: Industrial Sales and Call Centres Office staff Health and safety Information Technology Catering and Hospitality Occupational Health Specialised Drivers Engineering Nursing and Care
To assess and guide learner’s performance and knowledge against relevant framework including Functional Skills within apprenticeships to achieve high quality qualifications within the appropriate timescale. Key Duties; ·Visit learners in their working environment to carry out sign ups, inductions, reviews, action planning, observations and assessments ·Accurate and timely completion of all relevant documentation and records relating to learners training and progress including; -Learner Reviews -Individual Learning Plans -Records of Assessment -Action plans/feedback -Training records ·Keep up to date with specific occupational area and with latest developments in assessment methods ·Ensure Learners are fully aware of their progress and where their evidence meets the standards of the qualification ·Implement specific training needs to assist learners progressions ·Maintain assessment standards to TDLB D32/D33/A1 at all times ·Liaise with Internal and external verifiers on framework and apprenticeships to ensure quality and delivery. ·Provide support and guidance to learners as well as providing more specific support for additional learning needs and additional social needs ·Accurately complete learner Health and Safety documentation and report on any issues ·Support and maintain the quality assurance process for assessment, training and verification purposes, in line with company polices and all related Awarding Body procedures and guidelines ·Contribute to maintaining delivery, practical and knowledge based skills and identify and record occupational training provided ·Support and maintain the quality assurance process for assessment, training and verification purposes, in line with polices and all related Awarding Body procedures and guidelines ·Committed to continuous improvement – personal and organisational ·Increase the portfolio of the company by assisting in the marketing of all areas of the business ·Maintain own caseloads at viable levels ·Carry out any additional duties as reasonably requested by line management The successful applicant will have; ·D32 / 33 or A1 units ·Occupationally competent in accordance with Awarding Body guidelines ·Experience of delivering functional skills integrated into apprenticeship frameworks. ·Experience of delivering apprenticeship frameworks ·Awareness of the assessment/testing process ·Some supervisory experience ·Experience of mentoring, coaching, delivering training or supporting personal development to learners ·A working knowledge of relevant contracts ·Ability to encourage, inspire and motivate colleagues and candidates, through good use of communication and interpersonal skills ·Ability to prioritise workload and make decisions ·Attention to detail ·Takes responsibility for the quality of the assessment/testing process ·Contribute and work well as part of a team ·Ability to build effective working relationships with internal and external contacts ·Ability to use initiative and be flexible in approach ·IT literate ·Numerate and literate Full clean driving licence and business insurance
Providing the highest levels of customer service to all customers to ensure that all parts are manufactured and delivered to required dates, price, specification and quantity as per customers expectations in line with all Company Quality Procedures and to provide administration support for the Sales Department. Our client is looking for a strong character to provide a high level of customer service to all customers, together with good interpersonal and organisational skills, a confident and professional telephone manner, smart appearance an the ability to work unsupervised and to use own initiative. You will also possess a strong customer care background together with good numeracy skills, accurate input of data, have a professional approach and ideally will have experience of working within a similar role. Ideally you will have experience of working with MS Word, MS Excel and MS Outlook. Hours of work: Monday to Thursday 8.00am - 5.00pm with a 12.30pm finish on a Friday.
GRAPHIC DESIGNER Permanent Full Time Salary negotiable depending on experience Based in Daventry Ref 18938610 My client is a busy local company looking for an experienced Graphic Designer to join their busy in-house design team Main Duties. - You will be required to delivery a variety of projects for digital and litho print. - You will be required to interpret a brief - Generate new design ideas - Create print ready art work - Work to tight deadlines The Successful Applicant - Must be skilled to an advanced level in Adobe Creative Suite - Will have a good understanding of MS office applications - Web design experience preferred - Have excellent communication skills - You must have a keen eye for design - Excellent attention to detail - Previous experience working within a print services environment advantageous. - Applicants will be asked to submit 5/6 examples of work to the client - Required 2/3 years experience within the printing industry When applying for the role, please submit 3 pieces of your best work. Premiere People is a leading national recruitment consultancy with a network of branches across the UK. We have been established since 1983 and have grown to a market-leading consultancy. We supply permanent or temporary staff to all areas of business covering a variety of different industry sectors. Please be aware that we are receiving an unprecedented amount of advert response. Therefore, if you have not had a reply within 5 working days we would kindly ask you to assume that your application has been unsuccessful. However, all CVs will be entered into our live database and we will contact you immediately should we feel that we have something of interest for you in the future. In respect of the above role(s), Premiere People operates as an Employment Agency as defined under the Employment Agencies Act 1973.
Warehouse Operative - Loader / Unloader Required to work in Daventry Hours of work are Monday to Friday 6am till 2pm and 2pm till 10pm rotating shifts No weekend working £6.75 per hour Very heavy lifting involved Temp to perm opportunity for the right candidate
Temp to Perm Part Time Accounts Manager 9.00am – 1.00pm Mon – Fri Based in Daventry Ref SB9962120 My client is looking for an experienced accounts manager to cover the role over a 1 year maternity contract.This is a great opportunity to join a successful family run company. Key responsibilities - Debtors processes - Invoicing - Bank reconciliation - Month end - VAT reports - Payroll function - Goods In & Out - Customer liaison The successful applicant - Will have previous accounts experience, part qualified advantageous - Sage experience - Excellent attention to detail - Good aptitude for calculating costs - Ability to deal with customer effectively, in a customer focused manner - You will be organised and proactive Premiere People is a leading national recruitment consultancy with a network of branches across the UK. We have been established since 1983 and have grown to a market-leading consultancy. We supply permanent or temporary staff to all areas of business covering a variety of different industry sectors. Please be aware that we are receiving an unprecedented amount of advert response. Therefore, if you have not had a reply within 5 working days we would kindly ask you to assume that your application has been unsuccessful. In respect of the above role, Premiere People operates as an Employment Agency as defined under the Employment Agencies Act 1973.
To lead and co-ordinate the daily activities of a stipulated team of Assessors and Internal Verifiers (IV’s), to maximise achievements, maintain quality and act as the first point of contact for the learners, employers and Awarding Bodies. ·Conducting on a monthly basis, effective PMR’s with each designated member of the team, to ensure that planned achievements are fulfilled and relevant software is updated for reporting and monitoring purposes. ·Take responsibility for all areas of under-performance with individual assessors, ensuring that an appropriate action plan is devised and implemented, in conjunction with the BM and HR and that formal procedures are followed where necessary. ·Monitoring individual assessor and own caseloads to ensure that they continually meet the set requirements of the company, co-ordinating the availability of ongoing sign-up dates where required and monitoring the impact of leavers and break in learning on the QSR’s. ·Co-ordinating on a monthly basis the requirements of IV, to ensure that all submitted aims are IV’d within designated timescales and additional staff resource is identified and scheduled a month in advance. ·Take responsibility for ensuring that all completed aims are closed within the given claim period and that all required documentation has been forwarded for processing to admin. ·Carry out Internal Verification requirements on an ongoing / monthly basis by: Monitoring the quality of submissions Adhering to a set sampling strategy The sucessful candidate will have; D32 / 33/ A1 units or TAQA equivalent ·Occupationally competent in accordance with Awarding Body guidelines ·Assessment experience of at least 2 years ·Knowledge of occupational area across designated assessment team ·Experience of delivering apprenticeship frameworks ·Some supervisory experience ·Experience of mentoring, coaching, delivering training or supporting personal development to staff ·Proven track record of meeting targets ·Experience of working in the training / educational sector ·An appreciation and understanding of SFA funding streams ·Ability to encourage, inspire and motivate staff, through good use of communication and interpersonal skills ·Ability to prioritise a constant workload with conflicting demands to achieve timely targets ·Able to make decisions and solve problems ·Attention to detail ·Takes responsibility for the quality of the assessment/testing process ·Contribute and work well as part of a team ·Ability to build effective working relationships with internal and external contacts ·Ability to use initiative and be flexible in approach ·Good Communication, Number and IT Skills Full clean driving licence and business insurance
Maintenance Engineer / Maintenance Fitter / Electrician Evesham £30k to £32k Leading engineering company require a permanent Maintenance Engineer to join their successful business. Very interesting variety of mechanical and electrical tasks on a wide range of plant with no call out and working between Monday to Friday 8am to 5pm. Job title: Maintenance Engineer / Maintenance Fitter / Electrician Salary: £30,000 to £32,000 no call out required Hours: 39 per week Monday to Friday 8am to 4.30 pm (no shifts) plus overtime Location: Evesham . Commutable from Worcester , Evesham , Stratford–upon –Avon, Birmingham, Tewkesbury , Cheltenham , Moreton in Marsh Duration: Permanent The role involves: 1.Repair , installation and preventative protective maintenance within a manufacturing plant. You will be working on a wide range of equipment using mechanical and electrical craft skills. You will need to resolve technical problems and be able to take decisions for the most appropriate action. 2. To liaise with the Plant Manager and production staff to ensure that effective and cost efficient responses to any incidents, reactive or planned work are achieved. 3. To ensure the personal safety of self and others, including undertaking basic Risk Assessments for work required and the subsequent selection of appropriate equipment and safe working practices. 4. Be able to record maintenance activity. Your Experience: 1.You should be an experienced electro-mechanical maintenance engineer with experience within a production facility. 2.You should ideally have IEE Wiring Regulations although this qualification may be funded for the right individual. 3.Be able to read and interpret mechanical and wiring diagrams If you are interested in this role, please forward your CV in confidence to Chris Clargo or call on 01386 40139 This vacancy is being advertised on behalf of Premiere People who are operating as an employment agency (perm) or business (temp), as an equal opportunities employer Premiere People welcomes applications from all sections of the community. Job title: Maintenance Engineer / Maintenance Fitter / Electrician Salary: £30,000 to £32,000 no call out required Hours: 39 per week Monday to Friday 8am to 4.30 pm (no shifts) plus overtime Location: Evesham . Commutable from Worcester , Evesham , Stratford–upon –Avon, Birmingham, Tewkesbury , Cheltenham , Moreton in Marsh Duration: Permanent
As a personal assistant you'll be assisting up to 20 people on a day to day basis, from managing of diary's to typing up reports or scheduling meetings, and liaising with other staff members on there behalf. Candidate: We are looking for an enthusiastic individual with excellent organisational skills to provide a full range of administrative support.Along with the skills listed below, you will have proven experience of working with and providing personal assistance to a Board or Senior Manager and have good knowledge of Microsoft packages. - Must be well organised and be able to work under pressure - Have a professional attitude - Good interpersonal and communication skills - Ability to prioritise own workload and deliver to agreed standards - Good level of education and IT literacy Office - Willingness to learn and develop - Resourceful and self-motivated - Ability to work under pressure, with a confident approach - Flexible with regards to working hours - Ability to deal with confidential matters with tact and diplomacy For your skills and experience we can offer a competitive salary and package, and the chance to join a company that provides opportunities for growth, training and personal development within an exciting environment
Our client are currently seeking an experience Field Sales Executive to join their successful sales team. This is a great opportunity an individual who is looking to progress their career in a leading organisation. Job Summary: Reporting to the Business Development Executive you will promote and engage with Private Landlords to assist the delivery of energy efficiency measures. Key Responsibilities: •To achieve all sales targets and KPI’s as agreed. . •To attend and support the BDM at landlord forums in and around Suffolk/Cambridge, this will require evening work. •To fully understand the renewable energy market, the schemes and the products that The Company offer and the ability to convey these complex propositions in a simple and clear way. •To accurately report to your BDM as required, attend all meetings where necessary and complete all administration and documentation in line with company policy. •To be an outstanding ambassador for The Company. Knowledge / Skills / Experience Requirements: •Target driven and motivated to succeed. •Experience of commission rewarded sales •Previous Sales Experience ideally within the B2C market •MUST have own car and a clean driving licence •MUST have a valid CRB certificate or willingness to complete the relevant checks •Knowledge and understanding of the energy efficiency market •Understanding of The Company products and services •IT literate with working knowledge of Microsoft applications including Word, Excel, PowerPoint and Outlook •Understanding of competitor activity within the industry The Company Offer: •A competitive basic salary and commission •Mobile phone and Laptop •Full training on our products, the industry and sales techniques. •A dedicated team, technical support and administration team •An opportunity for the right person to progress with the company and grow into other suitable sales or supervisor roles. If you feel you are the right candidate for this role, please do not hesitate to apply by clicking the apply button.
My busy client is looking for Refuse Operatives/Loaders to work between Bromsgrove and Redditch. Must have full driving licence. To apply, please call Joanne Sears on 01527 570811 or email CV and covering letter. This vacancy is being advertised on behalf of Premiere People who are operating as an employment business.
CAFÉ ASSISTANT (Term-time only) The post Reporting to the Catering Manager, the Café Assistant provides a friendly and professional café service for students and staff, during term time. He/ she will also assist with the lunchtime operation both during service and during the morning, with food preparation. The School has 741 pupils aged from 11-18 and approximately 200 staff. Responsibilities: •Delivering a friendly professional and timely service to all Café customers. •Maintaining high standards of presentation and marketing in the Café area. •Preparing the counter and Café area for service, including freshly prepared lunch items such as filled baguettes. •Cleaning all areas of the café and equipment as specified. •Reporting customer feedback to the Catering Manager. •Minimising wastage through careful working practices. •Operating the cash till, dealing accurately with cash transactions and keeping cash takings secure at all times. •Cashing up and reconciling sales with cash takings. •Cutting and preparing fresh fruit for the dining room lunch service. •Assisting with lunch service in the dining room. •Implementing and maintaining all departmental records as directed by the Catering Manager. •Attending all training sessions as directed by the Catering Manager or Executive Head Chef; •Attending department meetings as directed. •Completing all tasks requested by the Catering Manager, Executive Head Chef or General Services Manager. Person specification Flexible, enthusiastic - enjoy working as part of a team with members of the School community. A good eye for detail and pride in providing a first class service. Key skills and experience •Experience and understanding of excellent customer service. •Proven administrative competence and experience in cash handling is essential. •The ability to read and write in English is essential.
My busy Solihull client is looking for experienced Telemarketing/Telesales Agents to book appointments. Part time hours - but with commission could take home full time pay. Own transport would be an advantage due to location. Hours are: Monday-Friday 9am-2pm/2pm-7pm There is a 5 hour working interview to see if you are happy with the role. To apply please send CV and covering letter to Joanne Sears or call the office on 01527 570811. This vacancy is being advertised on behalf of Premiere People who are operating as an employment business.
I am currently recruiting for a Marketing Executive for a fantastic family owned company. You will be driven with endless ambition and in return this company offers incomparable career opportunities!! The main duties for the role will be: • Drive the business forward utilising various sales techniques • Manage current client base • Discuss clients’ needs with regard to order processing • Manage social media channels • Visit existing and new business premises to discuss requirements You will hold very high standards of customer service; this is the backbone of the business. You will be required to visit clients on site at their own premises to discuss their requirements and although not often, at time this will be required outside of office hours- for this reason, on this occasion I cannot consider those without their own transport. Ideally you will have a relevant degree and/or industry experience. This is a very hand s on role and although mostly office based, to thrive you will be a ‘can do’ person who throws themselves into their work and is the first to help where it is needed. The opportunities for progression are limitless with this company for the right candidate. Hours Monday-Friday 8.30m-5.30pm Salary – Negotiable, dependant upon experience. If you think you tick all of the boxes please email me a copy of your CV as soon as possible. Immediate start available for the right candidate so time is of the essence!!!! Premiere People are acting as an Employment Agency and as an equal opportunities employer we welcome applications from all sections of the community
I am currently recruiting for Deputy General Manager on a full time permanent basis for a fantastic client, to be based in Cheltenham Reporting to the General Manager you will be responsible for the day to day running of 4 permanent sites plus various high profile functions and events held on temporary sites. You will mainly be based in Cheltenham but some travel further afield will be required To be considered you will have proven F&B management experience. Ideally you will have your own transport and be available for immediate start. Interviews will take place w/c 23/09 This is a fantastic opportunity for a driven individual to join this highly regarded company as they experience massive growth. Hours: 5 days over 7. Will include weekends Salary - £28-31,000 + performance related bonus. Premiere People are acting as an Employment Agency and as an equal opportunities employer we welcome applications from all sections of the community
This role will be a client facing position engaging with and understanding the employment needs of large and small local businesses across all sectors, you will be dynamic, driven and ambitious As Employer Account Manager you will be actively promoting our recruitment services and engaging at a senior level with employers. You will initiate and manage ongoing relationships with Executives and Senior Level management, providing a tailored service to help fill gaps in their current workforce. Supporting employment Advisors in coaching and preparing candidates for interviews is a key element of the role. The successful applicant will be a well organised and highly motivated recruitment professional with the ability to develop rapport, trust and loyalty with employers and candidates alike. To be considered for the Employer Account Manager position you will: • have experience and a track record of sales and target achievement within the Welfare to Work or commercial recruitment sectors • have the ability to build rapport, trust and loyalty with both employers and candidates by effective vacancy matching, screening and pre-interview preparation • be able to strategically manage key accounts and generate a regular flow of suitable vacancies • be able to build, progress and manage a lively pipeline in a responsive, proactive and timely manner • exhibit excellent communication skills – written, verbal and telephone/internal and external • have established IT skills and be able to maintain accurate records Essential personal qualities are flexibility, reliability, a strong work ethic and initiative coupled with respect for legislative, regulatory and compliance requirements. * A full driving licence and own transport insured for business use is required with business mileage expenses being claimed on a monthly basis. CRB check: This post requires a CRB check Premiere People are acting as an Employment Business and as an equal opportunities employer we welcome applications from all sections of the community.
Role Profile Business Development Co-ordinator Post: Business Development Co-ordinator Department: Marketing Responsible To: Marketing Manager Job Purpose: As a Business Development Co-ordinator you will make outbound cold and warm calls to identify new sales opportunities / clients by pitching goods or services with the intention of booking meetings and/or seminars. You will identify potential business development opportunities and provide excellent customer service skills in maintaining good working relationships with new and existing contacts. Key Accountabilities: Specifics: - Sole responsibility of the management and booking of our Continual Professional Development (CPD) seminars - Working with the Regional and Area Manager to identify target geographic areas and client sectors for CPD`s - Liaising over the phone with external Regional and Area Managers to identify potential clients for CPD`s - Calling cold and warm contacts to book CPD`s - Liaising over the phone with external Regional and Area Managers to follow up attendees of CPD seminars with intention of generating new business / one-on-one meetings - Liaising with National Sales Manager and external Regional and Area Managers to identify sector and client targets for development of core business - Setting up one-on-one meetings for external Regional and Area Managers - Follow up with Regional and Area Managers to report on meetings outcomes - Following up monthly website registrants as provided from Marketing - Carrying out sector research to identify potential business opportunities - Using numerous sources such as Internet and other tools provided - Identify industry opportunities for business development including professional bodies, reciprocal organisations, seminars and exhibitions - Networking with other industry professionals - Working with the Marketing Manager to develop marketing material beneficial to your role - Communicating new product developments to prospective clients - Following up Marketing leads generated by advertising / PR – liaising with relevant external Regional and Area Managers - The above list is not exclusive or exhaustive; the post holder is expected to be professional, co-operative and flexible in line with needs of the post, department and the needs of the Company. General - Autonomy on creating your own spreadsheets / reporting systems - Providing management with feedback / reports - Developing business relationships - Monitoring relevant business and economic trends
My client is looking for an O Box Engineer for immediate start, to assist the O Box Manager with a short term project. Duties include: checking and testing of O box's removed from the field and preparing them for modification, issuing and receiving stock to engineers, closing down jobs from engineers, supporting field resource as required through phone and email. Taking voltage readings, checking hardware and software configurations. Would ideally suit someone who has previous field engineer experience in Door entry/Access/CCTV/Satellite/Communication systems/Computers/Networking etc. Pay depending upon experience 37 hours per week If you are interested, please call Joanne Sears on 01527 570811 ASAP, or email CV and covering letter. This is being advertised on behalf of Premiere People who are operating as an employment business.
Temp to Perm Accounts Assistant £9.00 – 11.00 per hour 40 hrs pw Based in Leicester Ref 18934150 My client is a busy manufacturing company seeking an experienced office accounts assistant. The Main Duties Include - Dealing with customer queries via emails and telephone - Data input - Processing invoices - Processing payroll using Sage line 50 - Sales and Purchase ledger - Bank Reconciliation - And other ad hoc admin/accounts tasks The Successful Applicant - Will have previous accounts experience - Ideally have an accounting qualification - Have experience using Sage accounts - Have an excellent eye for detail - Be conscientious and methodical - Be PC literate - Have a confident telephone manner - Be willing to 'muck in' as needed. Premiere People is a leading national recruitment consultancy with a network of branches across the UK. We have been established since 1983 and have grown to a market-leading consultancy. We supply permanent or temporary staff to all areas of business covering a variety of different industry sectors. Please be aware that we are receiving an unprecedented amount of advert response. Therefore, if you have not had a reply within 5 working days we would kindly ask you to assume that your application has been unsuccessful. In respect of the above role, Premiere People operates as an Employment Agency as defined under the Employment Agencies Act 1973.
Position - Operations Administrator Salary - £16,500 Ideally with French Language skills Title: Operations Administrator Location: Blackpool The main focus of this role is to work alongside your colleagues to ensure your personal and company goals and targets are achieved. You will be responsible for ensuring accurate and consistent standards of administration for the operations team, liaising with our suppliers to support our team, ensuring at all times that you are working within the published Customer Service Guarantee guidelines. You will be responsible for fully representing the company service ethic at all times and working within our expected framework of values and behaviours. Role - Main Responsibilities • Creation of company documentation and supporting literature to support the operating process o Liaising with the team to ensure accurate tailored proposals are created o Accurately administering the proposals, visit requests and final documents using our bespoke template system o Ensuring accurate information re hotel, destination, visits is imparted at all times o Ensuring all internal guideline are adhered to • Delivery of exceptional internal customer service including.... o Delivering administration support within agreed timeframes o Pro-actively liaising with external suppliers to ensure speedy delivery times are achieved o liaising with colleagues to request and confirm travel arrangements, accommodation / visit requirements o Supporting the team with ad-hoc costing requirements as and when required • Supporting the management of “options” with key suppliers • Supporting of other business areas as and when required • Contribution to identifying improvements to work organisation and procedures etc. Role - Additional Responsibilities • After an appropriate qualifying period, you will be required to assist with 24 hour duty officer responsibilities on an occasional basis each year. This requires you to be available during out-of-office hours in order for you to be able to take calls from clients. Full training will be provided. • Participation in the emergency procedure as required. Full training provided • Understanding of responsibilities and duties of other departments and the impact on your own. • Participation in the weekly “post office” duty once per week. About The Individual Individual - Essential Skills Required • Proven administration experience and exceptional attention to detail • Proven experience and full understanding of delivering exceptional customer service • Ability to resolve problems, work under pressure and meet deadlines • Ability to work as under own initiative, and essentially as part of a wider team • Analytical skills • IT literate and knowledge of Microsoft products • Ability to follow procedures and willingness to enhance them • Strong time management skills and ability to prioritise workload and be highly organised • Excellent verbal and written communication skills and accurate written and spoken English • Commercial & financial awareness and be numerate • Adaptable and flexible Individual - Useful Skills • Advanced IT knowledge • Knowledge of a foreign language French/German/Other • Driving licence • School Travel Market Product knowledge • Destination knowledge in particular Europe. • French language speaker Individual – Essential Personal Attributes • Desire to deliver exceptional standards of work • Self-motivated, positive and professional • Real passion for exceptional service delivery • Ability to work independently inside a team environment • Desire to support the development of the business and others • Flexible, adaptable and positive approach to work • Free to travel About the Conditions and Benefits Annual leave entitlement will be 25 days per anum (plus bank holidays) and un-paid leave can be requested and is subject to approval. You will benefit from an annually reviewed salary, regular training & development opportunities and working within an exciting, energetic and innovative culture where reward and recognition are aligned with our success from working together. Please Note - if you have not been contacted within one week of your application you have not been successful for this particular role. Thank you
Shift Manager - Customer Support Team Hours of work - 12pm to 8am Servicing Australian clientele Night Shift - 5 days a week (12pm to 8am). Health checks will be given regularly (Shift splits going forward may be a possibility to break up the evening) Salary - £20,000 to £25,000 + Commission *2 years pervious experience in a similar role. You may have experience of the following: Contact Centre Supervisor, Customer Services Manager, Telecommunications, Customer Support Manager, Business Development, Call Centre Team Leader etc. Purpose of the Role: The successful Shift Manager needs to be a highly motivated individual with patience and skill to keep their team motivated in to the middle of the night and through to the morning. You will lead and support your team creating a customer first culture and build strong relationships with Customers whilst helping to grow and retain their customer base. To lead a high profile, Customer Account Management team supporting their business needs & Key Accounts within Australia. Working closely with the Customer Support Manager for Europe, you will lead and support your team creating a customer first culture and build strong relationships with Customers whilst helping to grow and retain their customer base. Your focus will be to ensure your team supports the execution of the Operational Strategy; to exceed customer expectations by delivering an exceptional quality service first-time, every-time. You will do this by ensuring you have the right people in the right place at the right time with the right skill; building and implementing processes that assure a consistent quality output and delighting the customer at every opportunity. Successful candidates will be required to have the flexibility to meet this requirement as it is working work outside normal social hours. ESSENTIAL SKILLS / EXPERIENCE: Proven experience in a management / leadership role (managing strong personalities). Track record of engagement with Blue Chip enterprise clients resulting in enhanced satisfaction and retention. Exceptional customer facing skills; negotiation and influencing. Excellent interpersonal and leadership skills, including conflict resolution, customer service and ability to drive and motivate self and others. Ability to multitask; ability to take ownership of client problems and see through to resolution. Initiative with the ability to work independently; flexible attitude. Please Note – If you have not been contacted within 1 week of your application then you have not been selected for this particular role. Thank you.
Displaying 1 to 20 of 147 jobs from Premiere People