 |
| Job Title |
|
Telemarketing Executive |
| Salary/rate |
|
£18000/annum + bonus, 20 days |
| Location |
|
Basingstoke, Hampshire, England, Hampshire |
| Job Number |
|
118436175 |
| Posted |
|
07/02/2012 (09:39) |
| Agency/Employer |
|
Matched Ltd |
Description
|
|
Our Client is a leading B2B Telemarketing and Lead Generation company, who are dedicated to generating leads and sales appointments. Due to a number of new Clients and expansion they are currently seeking an experienced Senior Telemarketer who has at least 2 years' B2B Telemarketer experience.
The main part of the role will be to contact B2B Clients on behalf of Blue Chip companies to book sales appointments. Other duties will include attending briefing meetings with clients and project leaders, maintaining a high standard of activity reports and keep a clear record of all administration. You will need to have previous Telemarketing experience, have excellent customer service skills, as well as having a clear, professional telephone voice and have good Microsoft Office skills.
In return our client will offer a friendly professional environment to work in, good basic salary, uncapped commission, free car parking (worth up to £1000 per annum) and 20 days holiday + bank holidays
Due to the large volume of CVs received, if you do not hear from us within 3 days, please assume your application has been unsuccessful
|
| Job Type |
|
Permanent |
| Contract Length |
|
permanent |
| Start Date |
|
asap |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Customer Service / Accounts Advisor |
| Salary/rate |
|
£18500/annum + free parking |
| Location |
|
Camberley, Surrey, England, Surrey |
| Job Number |
|
101334495 |
| Posted |
|
07/02/2012 (09:32) |
| Agency/Employer |
|
Matched Ltd |
Description
|
|
Overview
The successful candidate(s) will be joining a department of growing importance to our client and one which provides the opportunity for a sharp, dedicated individual to develop a career path into team leadership or other areas of the company including finance or the commercial sectors.
The software you will be supporting is a bespoke system for users throughout the UK to place / receive orders and interacts with various accounting packages.
Good telephone professionals with any accounts experience (eg accounts assistant, bookkeeping assistant, AAT level 1 or 2 qualified) will have a distinct advantage.
Key Accountabilities:
• To operate in both Client Support and Supplier support areas. • To provide a “first point of contact” for all customer queries • To support the sales process with regard to setting up new clients and client support. • To support the Customer Liaison Manager in developing a detailed implementation plan for new clients, covering system design/set up, training, release and roll-out • To ensure agreed test and go-live deadlines are met. • To monitor and communicate implementation progress to key affected parties • To monitor client performance: order placement, delivery confirmation and key performance aspect of the system, and where necessary take corrective action • To produce a monthly service and performance report for each client • To facilitate client performance improvement through direct contact – phone and email • To administrate and manage all new supplier account openings • To support both the key client contact and the Customer Liaison Manager to monitor system pricing and range management • To support both the Operations Director and the Customer Liaison Manager to provide the same level of support to all “Prestige” clients not currently using our bespoke system
Skills, Knowledge, Experience
• Previous accounts experience a distinct advantage • PC Skills – Good excel and strong data entry • Good attention to detail • Good Communication Skills – Phone, Email, Meeting • Good telephone manner, needs to be someone who enjoys taking calls, dealing with people and working through problems (however routine they may be) • Customer service experience – able to handle demanding customers and/or those not used to working with PC’s and IT applications such as • Ability to work to deadlines and make best use of their time • Fast-paced individual with a friendly and welcoming telephone manner, maintained even when under pressure • Ability to work closely with technical, supplier support, procurement and operational departments
Due to the large volume of CVs received, if you do not hear from us within 3 days, please assume your application has been unsuccessful
|
| Job Type |
|
Permanent |
| Contract Length |
|
permanent |
| Start Date |
|
asap |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Customer Service Advisor |
| Salary/rate |
|
£18500/annum + free parking |
| Location |
|
Camberley, Surrey, England, Surrey |
| Job Number |
|
109177904 |
| Posted |
|
07/02/2012 (09:26) |
| Agency/Employer |
|
Matched Ltd |
Description
|
|
Overview
The successful candidate(s) will be joining a department of growing importance to our client and one which provides the opportunity for a sharp, dedicated individual to develop a career path into team leadership or other areas of the company including finance or the commercial sectors.
The software you will be supporting is a bespoke system for users throughout the UK to place / receive orders and interacts with various accounting packages.
Good telephone professionals with any accounts experience (eg accounts assistant, bookkeeping assistant, AAT level 1 or 2 qualified) will have a distinct advantage.
Key Accountabilities:
• To operate in both Client Support and Supplier support areas. • To provide a “first point of contact” for all customer queries • To support the sales process with regard to setting up new clients and client support. • To support the Customer Liaison Manager in developing a detailed implementation plan for new clients, covering system design/set up, training, release and roll-out • To ensure agreed test and go-live deadlines are met. • To monitor and communicate implementation progress to key affected parties • To monitor client performance: order placement, delivery confirmation and key performance aspect of the system, and where necessary take corrective action • To produce a monthly service and performance report for each client • To facilitate client performance improvement through direct contact – phone and email • To administrate and manage all new supplier account openings • To support both the key client contact and the Customer Liaison Manager to monitor system pricing and range management • To support both the Operations Director and the Customer Liaison Manager to provide the same level of support to all “Prestige” clients not currently using our bespoke system
Skills, Knowledge, Experience
• Previous accounts experience a distinct advantage • PC Skills – Good excel and strong data entry • Good attention to detail • Good Communication Skills – Phone, Email, Meeting • Good telephone manner, needs to be someone who enjoys taking calls, dealing with people and working through problems (however routine they may be) • Customer service experience – able to handle demanding customers and/or those not used to working with PC’s and IT applications such as • Ability to work to deadlines and make best use of their time • Fast-paced individual with a friendly and welcoming telephone manner, maintained even when under pressure • Ability to work closely with technical, supplier support, procurement and operational departments
Due to the large volume of CVs received, if you do not hear from us within 3 days, please assume your application has been unsuccessful
|
| Job Type |
|
Permanent |
| Contract Length |
|
permanent |
| Start Date |
|
asap |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Accounts Assistant |
| Salary/rate |
|
£20000 - £21000/annum + free parking |
| Location |
|
Alton, Hampshire, England, Hampshire |
| Job Number |
|
101334350 |
| Posted |
|
06/02/2012 (12:22) |
| Agency/Employer |
|
Matched Ltd |
Description
|
|
Role Running the purchase ledger on Sage & Syrinx system clearing purchase invoiced against our purchase orders & delivery notes/good received.
• Checking Purchase invoices against supplies statements. • Dealing with overseas suppliers / foreign currencies as well as UK. • Filing of all purchase invoices & payments, including sales invoices, sales delivery notes & hire contracts. • Preparing for payments / raising cheques both mid month & end of month payments. • Raising other payments as required by the accounts manager. • Allocating all payments accurately onto our systems. • Assisting with customer applications for credit accounts (credit amounts approved by others) and entering onto the system. • Assisting the sales ledger clerk, as some duties over lap. • Preparing/franking up daily post, including folding & enveloping up sales invoices/statements. • Printing of reports from the system as requested by the accounts manager. • Assisting with answering overflow incoming telephone calls. • Other duties as required by the accounts manager.
Reporting
This role will involve reporting daily / weekly to the Accounts Manager
Working alongside someone who operates the sales ledger and chases debtors for payment. The successful candidate would be expected to provide holiday/sickness cover as required.
Due to the large volume of CVs received, if you do not hear from us within 3 days, please assume your application has been unsuccessful
|
| Job Type |
|
Permanent |
| Contract Length |
|
permanent |
| Start Date |
|
asap |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Field Sales Engineer |
| Salary/rate |
|
£28000 - £40000/annum + car |
| Location |
|
Guildford, Surrey, England, Surrey |
| Job Number |
|
118435916 |
| Posted |
|
06/02/2012 (08:32) |
| Agency/Employer |
|
Matched Ltd |
Description
|
|
A fantastic opportunity has arisen for TWO Field Sales Engineer/ Account Manager with a negotiable salary of £28,000 - £40,000 dependent upon experience plus company car, mobile and pension. One position will cover Surrey / Berkshire a Second position will cover Kent.
This is primarily an Account Management position where business will be developed from an existing client base. You will be joining the sales operation of a well respected, successful manufacturer / distribution company. The company prides themselves on providing complete customer solutions, tailored to their client's individual requirements and they have a reputation for customer service excellence. They have invested in technology and have highly sophisticated systems in place which can provide complete customer historical data and complex quotations can be produced with ease. It is anticipated that you will spend 3 - 4 days out of the office each week meeting with existing customers and also with a view to developing some new customers. As Field Sales Engineer you will be responsible for design and recommendations working closely with the technical teams.
The ideal Field Sales Engineer will have the following skills and experiences: * Previous experience in an Account management / Business Development role *Ideally with experience and knowledge of working in a HVAC / Air-conditioning engineering solutions based environment * Be comfortable dealing with a technical portfolio of products * Excellent customer service skills * Excellent communication skills both written and verbal
Due to the large volume of CVs received, if you do not hear from us within 3 days, please assume your application has been unsuccessful
|
| Job Type |
|
Permanent |
| Contract Length |
|
permanent |
| Start Date |
|
asap |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Purchasing Support Analyst |
| Salary/rate |
|
£18000 - £19000/annum + parking |
| Location |
|
Camberley, Surrey, England, Surrey |
| Job Number |
|
126231418 |
| Posted |
|
01/02/2012 (11:00) |
| Agency/Employer |
|
Matched Ltd |
Description
|
|
Overview
To provide assistance to the buying function through administrative and analytical support.
This is a key role in improving the purchasing targets, whether price reduction or margin improvement. The job offers the opportunity to work closely with the purchasing team on a wide range of projects gaining knowledge and experience of the impact of trends and analysis within the industry.
Key Responsibilities
To assist with data collection and maintenance used in reporting and record keepingSetting up client accounts and price files.Liaising with Suppliers on day to day queries and data gaps.Create, and conduct analysis, using financial and statistical models using Excel spreadsheets, including interpretation and communication of results through Excel or Word reports.Research and investigate information to enable strategic decision-making by others.Effective proactive liaison with other departments as necessaryAdministrative duties as necessary
This is a highly administrative role so the individual will need to be very organized and have excellent attention to detail.
A good understanding of Excel is essential.
Due to the large volume of CVs received, if you do not hear from us within 3 days, please assume your application has been unsuccessful
|
| Job Type |
|
Permanent |
| Contract Length |
|
permanent |
| Start Date |
|
asap |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Recruitment Resourcing Consultant |
| Salary/rate |
|
£18000/annum + bonus |
| Location |
|
Liss, Hampshire, England, Hampshire |
| Job Number |
|
123216806 |
| Posted |
|
01/02/2012 (11:00) |
| Agency/Employer |
|
Matched Ltd |
Description
|
|
An excellent opportunity has arisen for a very well organised and pro-active Recruitment Resourcer to join an expanding team and deliver a professional service to our employer clients in a fast moving target centric environment.
The Role
As a Recruiting Resourcer you will be responsible for co-ordinating the day to day recruitment process to directly support and assist the business owner. Your support will enhance the recruitment process by providing the smooth operation of the office in relation to:
• Establishing effective working relationships via extensive telephone contact with current and future clients • Job boards administration and posting of vacancies • Attractive and compelling copy writing of vacancies and e-shot/mail shots • Involvement in all forms of marketing campaigns to generate interest and excitement in available job seekers • Screening candidates CVs and conducting telephone interviews of potential candidates • Conducting CV searches via social networking, job boards and database and identifying potential candidates for current vacancies • Arranging candidate interviews with our clients • General administrative duties related to the resourcing aspects of recruiting
Essential
Ideally, you will have a background in HR, recruitment sales or resourcing, with proven experience in such positions. Experience is essential for this position in order to quickly move into the role and become an effective member of the team.
You will be a flexible pro-active, fast thinking, affable team member with excellent verbal and written communication skills and the maturity, commitment and diplomacy to influence and achieve positive outcomes. You will need to demonstrate creativity, speed of response, urgency and strong attention to detail and the tenacity to taking a practical approach to providing solutions. A “starter/finisher"
Part time hours considered 22.5 per week
|
| Job Type |
|
Permanent |
| Contract Length |
|
permanent |
| Start Date |
|
asap |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
PR Executive |
| Salary/rate |
|
£19000 - £24000/annum + benefits |
| Location |
|
Aldershot, Hampshire, England, Hampshire |
| Job Number |
|
129153454 |
| Posted |
|
01/02/2012 (10:59) |
| Agency/Employer |
|
Matched Ltd |
Description
|
|
We need a PR professional to join our growing Marketing Department.
You’ll be working with our Brand Marketing Manager to produce and implement PR plans, successful product launches and work with our social media team to increase brand awareness. You’ll also work closely with our European distributors to deliver European wide PR plans and be responsible for reporting PR activity from the UK & Europe.
We'll need you to be skilled at generating press coverage on a national level across all media, with a great eye for a story and an ability to work closely with partners to incentivise coverage and audience engagement.
You’ll be responsible for collating and distributing UK and European centric press releases and press packs, product launches and ensuring maximum coverage for our products in key publications, national press and television.
ION is becoming a leading name in the world of consumer electronic gadgets. We have a large product portfolio across Music & DJ, Gaming, Media Conversion, Health & Wellness and Portable Audio. Our sister brands are some of the biggest names in professional audio production, together we are leading the way in musical iOS accessories.
A keen interest in gadgets and electronics is a must.
• The ideal Candidate will ideally bring a mix of agency and in-house experience, although candidates from either side will happily be considered. • Will be outgoing with excellent communication skills and the ability to network and build relationships with press editors and journalists. • Is self-motivated, able to work under pressure and manage their own project. • Relevant knowledge required (agency or in-house) • Degree/CIM preferred but not necessary • Excellent knowledge of PowerPoint, Excel, Outlook and Word required. • Knowledge of social media would be beneficial. • Excellent organization skills and an eye for detail
Due to the large volume of CVs received, if you do not hear from us within 3 days, please assume your application has been unsuccessful
|
| Job Type |
|
Permanent |
| Contract Length |
|
permanent |
| Start Date |
|
asap |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Telesales Executive |
| Salary/rate |
|
£20000 - £25000/annum + comm + benefits |
| Location |
|
Alton, Hampshire, England, Hampshire |
| Job Number |
|
118435088 |
| Posted |
|
01/02/2012 (09:13) |
| Agency/Employer |
|
Matched Ltd |
Description
|
|
Telesales Consultant
The organisation currently sells, on average, around 400 protection policies per week and is now looking for direct Telesales consultants that can close business over the phone. Conversion rates are currently between 50-70%. A team of highly experienced processors will then take ownership of the case from point of sale and look after that case through to completion. This enables the Telesales Consultant to concentrate on new business only. If successful within the company you will be progressed quickly to promotion (if desired) and the earning potential is uncapped for all staff. As a fast growing company the opportunities for progression are excellent.
The duties of the Sales Consultant would be:-
• Taking a minimum of 14 Internet generated warm leads per day generated by third parties • Overcoming objections and selling the benefits of the company over competitors • Building relationships in a professional and consultative manner • Closing business on the day! • Fact finding, qualification and maximising sales for the company in line with sales targets • Cross selling additional leads to the correct teams • Ensuring that business stays on risk at all times • Keying on applications • Use of word and excel • High levels of accuracy when imputing customer details
You need to be
• Self starter / resilient / self motivated • Experienced and successful at B2C telesales • Excellent rapport builder over the phone • MONEY MOTIVATED!! Hungry for commission • Happy to spend at least 70% of your day on the phone • Happy to work to a structured sales process • Proactive and can work in a targeted environment, in a highly competitive industry • Willing to go the “extra mile” • Willing to work long hours Monday to Friday if needed to achieve your goals • Must have worked in a targeted environment • To have an interest with financial services - Financial services background preferable • Ability to multitask • Reliable and trustworthy • Great communicator & listener • Good credit history & no criminal record • MUST BE A CLOSER NOT A CONSULTANT!!!!
Salary £20-25K basic OTE uncapped - realistically £60K
|
| Job Type |
|
Permanent |
| Contract Length |
|
permanent |
| Start Date |
|
asap |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Sales Administrator |
| Salary/rate |
|
£16000 - £18000/annum + parking |
| Location |
|
Ash Vale, Surrey, England, Surrey |
| Job Number |
|
109177319 |
| Posted |
|
25/01/2012 (09:02) |
| Agency/Employer |
|
Matched Ltd |
Description
|
|
Job Details
We currently have the following vacancy which requires someone who is computer literate, customer focused and willing to work as part of our friendly team: Duties include:
• Answering the telephone and transferring to the relevant departments • Receiving orders via the telephone, fax, post and email • Inputting orders on to our computer system • Creating and issuing pro-forma invoices • Issuing invoices / statements and chasing payments • Chasing orders for delivery • Collating paperwork and filing of orders • Dealing with order and invoice queries • Any ad hoc administration duties as required
Personal Characteristics & Skills
• Good written and verbal communication skills with an organised approach to work • Tact and diplomacy • Working under pressure to tight deadlines with a meticulous eye for detail • Self starter • Excellent team player • Flexible approach with sense of commitment • Knowledge of MS Word, Excel, and Outlook
Due to the large volume of CVs received, if you do not hear from us within 3 days, please assume your application has been unsuccessful
|
| Job Type |
|
Permanent |
| Contract Length |
|
permanent |
| Start Date |
|
asap |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Claims Support Assistant |
| Salary/rate |
|
£12000 - £13000/annum + benefits |
| Location |
|
Farnham, Surrey, England, Surrey |
| Job Number |
|
126232939 |
| Posted |
|
20/01/2012 (10:28) |
| Agency/Employer |
|
Matched Ltd |
Description
|
|
Key Responsibilities
• Managing and recording all incoming post. • To accurately log all new claims and acknowledge within 5 working days. • To accurately log notified claim amounts submitted in order that we can accurately measure known losses. • Making up of claim files within 2 working days. • All claims forms to be dispatched on the day of receipt of request. • To ensure that all computer records are up-to date and accurate. • To maintain filing system so that records can easily be found. • Refer all complaints to Team Senior for action/advice. • Regularly archive lapsed claim files every 3 months using Box-it. • To take ownership of and responsibility for customer enquiries politely and efficiently on the telephone, within boundaries of knowledge. • All postal correspondence to be prioritised and logged within 1 working day of receipt. • To welcome new starters and be a “buddy” when required. • Issue payment letters direct to clients or brokers. • To manage and develop the internal and external relationships which allow the claims function to operate effectively and efficiently. • To promote the best image for the company through the professional appearance and behaviour and adhere to company standards and procedures. To maintain the highest level of personal conduct.
Education & Experience
• It is essential that this individual have a good standard of education with excellent communication skills including letter writing skills and telephone manner. • Experience of administration procedures within an insurance environment, service provider or health organisation is also beneficial although office experience is not essential as full training will be given. • Ideally, the candidate will be able to explain concepts simply and unambiguously. • The individual should also be computer literate and proficient in the use of the Microsoft Office suite. Training will be provided.
Personal Characteristics
• Should be adaptable and able to work on own with minimal supervision. • The role needs a high level of organisational and inter-personal skills. • The individual will need to demonstrate initiative and be able to prioritise varied and important tasks. • Able to respond to team objectives.
Due to the large volume of CVs received, if you do not hear from us within 3 days, please assume your application has been unsuccessful
|
| Job Type |
|
Permanent |
| Contract Length |
|
permanent |
| Start Date |
|
asap |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Claims Support Technician - 6 month contract |
| Salary/rate |
|
£14000 - £15000/annum |
| Location |
|
Farnham, Surrey, England, Surrey |
| Job Number |
|
126232629 |
| Posted |
|
17/01/2012 (16:27) |
| Agency/Employer |
|
Matched Ltd |
Description
|
|
KEY RESPONSIBILITIES
• Managing and recording all incoming post. • To accurately log all new claims and issue claim numbers. • To accurately log notified claim amounts submitted in order that we can accurately measure known losses. • Making up of claim files ready for the claims assessor and putting in the relevant areas of the claims department in order that Team Leaders can distribute work effectively. • All claims forms to be dispatched on the day of receipt of request. • To ensure that all computer records are up-to date and accurate. • To maintain filing system so that records can easily be found. • Regularly archive lapsed claim files every 3 months using Box-it. • To take ownership of and responsibility for customer enquiries politely and efficiently on the telephone, within boundaries of knowledge. • All postal correspondence to be prioritised and logged within 1 working day of receipt. • Email queries and telephone calls to be actioned on day of receipt. • Issue payments raised by the claims assessor to the bank and direct to clients. • To manage and develop the internal and external relationships which allow the claims function to operate effectively and efficiently. • To promote the best image for the company through the professional appearance and behaviour and adhere to company standards and procedures. To maintain the highest level of personal conduct.
EDUCATION & EXPERIENCE
• It is essential that this individual have a good standard of education with excellent communication skills including letter writing skills and telephone manner. • Experience of administration procedures within an insurance environment, service provider or health organisation is also beneficial. • Ideally, the candidate will be able to explain concepts simply and unambiguously. • The individual should also be computer literate and proficient in the use of the Microsoft Office suite. Training will be provided.
PERSONAL CHARACTERISTICS
• Should be adaptable and able to work on own with minimal supervision. • The role needs a high level of organisational and inter-personal skills. • The individual will need to demonstrate initiative and be able to prioritise varied and important tasks. • Able to respond to team objectives.
Due to the large volume of CVs received, if you do not hear from us within 3 days, please assume your application has been unsuccessful
|
| Job Type |
|
Contract |
| Contract Length |
|
6 months |
| Start Date |
|
asap |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Customer Care Consultant |
| Salary/rate |
|
£15000 - £16000/annum + bonus + benefits |
| Location |
|
Farnham, Surrey, England, Surrey |
| Job Number |
|
109176916 |
| Posted |
|
17/01/2012 (16:21) |
| Agency/Employer |
|
Matched Ltd |
Description
|
|
Job Function
To handle all new business quotations requests and retain business for Individuals. The person in this role will be part of a small team who will also be responsible for answering new business enquiries from Brokers and direct clients received by telephone & email, checking all individual application forms and speaking with clients in order to retain them. The role requires a high level of communication and organisation skills
Key Responsibilities
Sales ï‚§ Ensure that new business quotations provided to clients and customers comply with company’s underwriting rules and financial criteria, as well as meeting corporate objectives. ï‚§ Liaise with Sales Team and Underwriting. ï‚§ To check all individual application forms. ï‚§ Ensure that information is logged onto internal system once a quotation is prepared & that filing is maintained regularly to enable swift access to customer records as and when required. ï‚§ Maintain all records in an accurate and timely manner for FSA compliance. ï‚§ Make proactive calls to follow up quotations for new business and renewal. ï‚§ Use, and understand the importance of using, departmental quality control checklists. ï‚§ Undertake all responsibilities in line with FSA regulations. ï‚§ Ensure that accuracy levels remain high and be pro-active in seeking training where areas of weakness are identified. ï‚§ Carry out any other ad hoc tasks as delegated. ï‚§ To call all renewal business, prior to and following renewal quotation issue to ensure retention targets of 75% are met or exceeded ï‚§ Maximise all sales opportunities.
Broker Relationships and Support
ï‚§ Develop and maintain excellent working relationship with brokers, clients and others as appropriate. ï‚§ Maintain excellent working relationships and co-operate with all staff to facilitate best service levels. ï‚§ Ensure that all incoming emails receive a personal response within 2 working days and keep Team Leader informed of progress via regular updates. ï‚§ Ensure that you act with professionalism, courtesy and fairness towards clients, brokers, providers and third parties and that you understand the principles of “Treating Customers Fairly”.
Other
ï‚§ Participate fully in team meetings and 1:1’s and use these as an opportunity to review progress against objectives. ï‚§ Be responsible for and take ownership of enhancing your career development opportunities within the team and across the business. ï‚§ Share ideas for process improvements for time or monetary savings. ï‚§ Provide Team Leader with daily updates in order to monitor workflow & keep them informed of any issues arising. ï‚§ Ensure that they work as a full and active team member, helping colleagues and sharing workloads when necessary in order to maximise available resource. ï‚§ To promote the best image of the Company through professional manner, personal appearance and behaviour and adhere to Company standards and procedures. ï‚§ To carry out any other duties that may impact on the main duties and responsibilities of this role. To ensure all service standard are met or exceeded, offering great customer service.
Educaton & Experience
ï‚§ It is essential that this individual has a good standard of education with excellent communication skills including letter writing and in particular an excellent telephone manner ï‚§ Up to 2 years experience in a sales/customer service role, ideally within an insurance environment. ï‚§ The individual should also be computer literate and proficient in the use of the Microsoft Office suite. ï‚§ Ideally, the candidate will be highly numerate in order to understand and work with statistics and must be able to respond to team objectives and communicate effectively to all personnel. ï‚§ Keen analytical skills, ability to separate cause and effect, plus see the broader trends and issues from a situation
Personal Characteristics
ï‚§ The role requires a high level of organisational and interpersonal skills. ï‚§ The candidate must be able to respond to team objectives and communicate effectively with all personnel. ï‚§ The candidate must be able to work within documented guidelines and with minimal supervision. ï‚§ The individual will need to demonstrate initiative and be able to prioritise varied and important tasks. ï‚§ The ability to understand, at a high level, the lifecycle of a Customer within the Insurance Industry to appreciate the criticality of accurate and timely administration.
Due to the large volume of CVs received, if you do not hear from us within 3 days, please assume your application has been unsuccessful
|
| Job Type |
|
Permanent |
| Contract Length |
|
permanent |
| Start Date |
|
asap |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Telesales Manager |
| Salary/rate |
|
£25000 - £30000/annum + Comm and Bonus |
| Location |
|
Basingstoke, Hampshire, England, Hampshire |
| Job Number |
|
118432469 |
| Posted |
|
17/01/2012 (15:10) |
| Agency/Employer |
|
Matched Ltd |
Description
|
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Calls & Lines Telesales Manager
Our client is looking for a target driven and enthusiastic Telesales Manager with a proven track record in Business to Business telesales management to join our growing team. The role would suit an energetic and motivated individual who has an absolute passion for selling and hitting achievable targets. Someone who is not afraid to lead by example and get on the phone and show them how it is done when required.
Reporting to and working closely with the Sales Director the role will involve telesales mentoring, monitoring and leading to ensure sales targets and KPI's are met on a daily/weekly/monthly basis. You will also be involved in setting monthly sales targets for each member of the team. Recruiting and training sales staff. Compiling and analysing sales figures along with appointment confirmation.
The right candidate must have had experience in managing a telesales team of 10 or more. Target driven and tenacious. Proven leadership capability with at least 3 years people management along with excellent communication, organisational and problem solving skills.
Office based and the basic working hours will be 8.30am to 5.30pm although may have to work longer when required.
Excellent Basic plus excellent commission and bonuses all uncapped
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| Job Type |
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Permanent |
| Contract Length |
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permanent |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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Purchasing Manager |
| Salary/rate |
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£40000 - £45000/annum + benefits |
| Location |
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Camberley, Surrey, England, Surrey |
| Job Number |
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128201713 |
| Posted |
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12/01/2012 (15:04) |
| Agency/Employer |
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Matched Ltd |
Description
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ROLES & RESPONSIBILITIES
To seek and pursue opportunities to enhance the efficiency and effectiveness of the company by introducing innovative approaches to the procurement process. To take responsibility for the development of the agreed food categories.
SCOPE
• Proactively delivering the commercial/procurement needs of the business; managing risk/ value areas of spend and where the complex issues are involved. This may involve the challenging of established procurement practices and processes, and influencing senior management to support such challenges. • Delivering consistently necessary reports in the category’s applicable. • Ascertaining client needs, specific business objectives and future business plans/actions applicable to the prime area of responsibility and planning accordingly; • Generation and development of appropriate procurement deals. To maximise benefit to our client and add value to business relationship • Initiating and managing the sourcing process, from supply market research through tender, bid evaluation, cost, benefit & risk analysis, as appropriate; negotiation and contract award after sign off from Procurement Director. • Establishing contracts, that manage risks, are simple to operate, increase profitability and comply with company policies, and meet clients objectives;R • Reviewing the performance of suppliers and the procurement process, taking any actions identified as necessary, including procurement process improvements; • Generation and provision of management information and proactively initiating corrective and improvement strategies; • Collecting and maintaining information on relevant commodities, suppliers and current market conditions, and identify potential new sources, paying particular attention to awareness of the market players and key contacts in the area of responsibility; • Making recommendations for changing/upgrading policies which have a direct bearing upon specific procurement initiatives; • Maintaining awareness of all relevant current legislation relating to purchasing and ensuring that all policies and procedural requirements of both legislation and company are adhered to and promoted throughout the department. • Work cross functionally to achieve purchasing compliance, Communication and co-operation with other internal departments.
DECISION-MAKING
• Reviewing the selection of the supplier. • Signing off appropriate contract award / performance criteria, agreement of terms, prices & performance criteria for contracts. • Deciding upon the continuing viability of a contract given varying internal demands & external market changes.
CRITICAL SUCCESS FACTORS
• Active management and development of the allocated categories within the Company’s Client base. • Improved service efficiency, measurable by KPI set in Service Level Agreements; • Quality of management information / reports relating to the supply chain. • Continuity of client contracts under remit.
COMPETENCIES REQUIRED
• Good knowledge of purchasing techniques, • Good oral and written communication skills acumen • Persuasion and influencing skills, particularly with senior management and external clients. • Good presentation and negotiation skills • Ability to plan and manage procurement initiatives and to see them through to completion. • Knowledge of supply chain and vendor management techniques. • Analytical and creative problem solving abilities. • Excellent Working knowledge of the use of PC word-processing and spreadsheet software, in particular excel is essential. • Relationship management • Experience in leisure and hospitality field is essential
QUALIFICATIONS EXPECTED
Degree-level education and/or membership of a relevant professional body (CIPS preferred) plus 3 + years experience as demonstrated by achievements in procurement or relevant commercial field. If no formal qualification, a minimum of 5 years field experience.
Due to the large volume of CVs received, if you do not hear from us within 3 days, please assume your application has been unsuccessful
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Permanent |
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Permanent |
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asap |
| Contact Details |
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| Job Title |
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Property Inspector |
| Salary/rate |
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£18000/annum + use of co car |
| Location |
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Camberley, Surrey, England, Surrey |
| Job Number |
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126232075 |
| Posted |
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12/01/2012 (09:06) |
| Agency/Employer |
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Matched Ltd |
Description
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Previous experience in a similar role would be an advantage. Must have a good eye for detail and able to work without supervision. Needs to be organised, have common sense and a good understanding of property maintenance.
• Must be able to communicate well face to face and over the phone • Computer literate: Word & Outlook essential • Pool car provided so must be able to drive a manual car and be over 25 years old • Confident with burglar alarms, entry systems and keys • Good sense of direction, sat navs available but a good knowledge of the area would be an advantage • Main area covered: 10 mile radius of Camberley
Job Specification
• Diarise approx 130 property visits per month, organised geographically • Carry out visits and make inspection notes • Input visit notes onto in house system (C A R L) • Follow up visits by instructing works and arranging quotes as required • Notifying landlords as necessary • Write to tenants as necessary • Other adhoc tasks as required such as key cutting, meter readings etc
Full Time 8.45am – 6pm Mon – Fri, one Saturday in four 9am – 3pm
Due to the large volume of CVs received, if you do not hear from us within 3 days, please assume your application has been unsuccessful
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| Job Type |
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Permanent |
| Contract Length |
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permanent |
| Start Date |
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January 2012 |
| Contact Details |
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