Elan Health |
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11 - 5 Fetter Lane , London , London , EC4A 1QX |
| Description |
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| Job Title |
Helpdesk Team Leader |
| Location |
Exeter, Devon |
| Salary/rate |
£24000 - £27000/annum Benefits |
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| Job number |
109139862 |
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| Posted |
10/10/2008 (18:33) |
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| Agency/Employer |
Elan Health |
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Description
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Helpdesk Team Leader, Contact Centre, from £24,000
Helpdesk Team Leader required to join large NHS Organisation working on a Customer Service Helpdesk. No previous IT experience is required, however you must have had significant working experience within a busy, demanding environment such as a call centre or a busy helpdesk.
You will be supervising a team of helpdesk analysts, senior analysts and other junior staff; directing their day to day activities and ensuring the quality of the team performance. Of particular importance is the ability to build strong and effective work relationships within the team, with other teams and with users across the NHS.
Key Requirements:
- Proven staff supervision experience gained in a helpdesk or contact centre.
- Significant Helpdesk Experience.
- Experience of providing advice, guidance and direction to a team.
- Strong team leadership and interpersonal skills.
Please apply immediately or contact Sean Hannah on 0113 2010 340 for further information. |
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| Job type |
Permanent |
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| Contract length |
12 months |
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| Start date |
November |
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| Contact name |
Sean Hannah |
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| Ref no |
J36881A00046046 |
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| Job Title |
Business Analyst - Multi £bn IT Programme |
| Location |
Leeds, West Yorkshire |
| Salary/rate |
£37000 - £44500/annum Final Salary Pension/27 Days Holiday |
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| Job number |
113360317 |
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| Posted |
10/10/2008 (17:49) |
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Elan Health |
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Description
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Business System Analysis Analyst UML SSADM Leeds. This is a unique and exciting opportunity to join a cutting edge NHS IT programme to work as a Senior Business Analyst. Working in a department of 120 and a team of five. Your remit will require you to work throughout the NHS across multiple SHAs liaising closely with user groups, clinicians and suppliers in order to produce functional requirements for all strategic and non-strategic products being developed for the NME NPfIT Programme. You will ensure best practice is applied to scoping and requirements capture, ensuring the quality demands of the programme both internally and externally are maintained. With previous experience of business or systems analysis, you will have strong interpersonal and communication skills. You will also have a track record of successful delivery of projects to cost, quality and timescales, with the ability to work within a Matrix Managed environment. Experience of UML, SSADM, PRINCE2 or the health sector would be a distinct advantage, although this is not essential. Based in Leeds city centre, this is a fantastic opportunity to join a progressive and fast moving environment with benefits that include 27 holidays and a final salary pension!! For further information please visit www.connectingforhealth-elanhealth.co.uk |
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Permanent |
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N/A |
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ASAP |
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| Contact name |
Mark Worrall |
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| Ref no |
J38814A00046020 |
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| Job Title |
Business Case Specialist |
| Location |
Leeds, West Yorkshire |
| Salary/rate |
£43221 - £53432/annum final salary pension |
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| Job number |
113360245 |
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| Posted |
10/10/2008 (16:05) |
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Elan Health |
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Description
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Business Case Specialist - band 8b (43,221 - 53,432) - Leeds City Centre An opportunity has arisen for a Business Case Specialist to join an organisation which makes a positive difference to thousands of lives. As a Business Case Specialist you will ensure that comprehensive and robust business cases are produced to support planning, investment decision-making, benefits realisation and governance for multi-million pound programmes/projects across the NHS Strategic Health Authority. You will work closely with internal and external stakeholders, providing leadership to the business case process through project management and co-ordination and specialist input, ensuring that business cases are developed, with stakeholders buy-in and that they demonstrate strategic fit, benefits, costing and risk analysis, and commercial awareness. You will need strong business authoring skills and a track record of delivering high quality reports to inform policy decision-making. Candidates who possess OGC qualification would be at an advantage. This role would be ideal for someone who comes from a Public Sector background and who is Project focused. |
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Permanent |
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N/A |
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asap |
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| Contact name |
Aneesha Poddar |
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| Ref no |
J38806A00046007 |
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| Job Title |
NHS Implementation Managers x 2- Leeds- contract |
| Location |
Leeds, West Yorkshire |
| Salary/rate |
£350 - £450/day |
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| Job number |
113360233 |
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| Posted |
10/10/2008 (15:51) |
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| Agency/Employer |
Elan Health |
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Description
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NHS Implementation Managers X 2- Leeds- contract EXCELLENT OPPORTUNITY!!!! to join a leading NHS organisation in Leeds on a contract basis. Two Implementation Managers are required to drive the local delivery of the NHS Clinical Dashboards Programme. This programme is seeking to use data collected from local NHS systems to provide timely and meaningful information, in a single graphical view, to enable clinical teams to improve local quality of care provided to patients. This role requires an individual who can work with key NHS Stakeholders and multidisciplinary teams, system suppliers and external bodies (e.g. Royal Colleges, LSPs etc) to deliver Clinical Dashboards to the NHS. The NHS Implementation Managers has responsibility for the deployment of Clinical Dashboards across a number of local projects. This will entail providing support and co-ordination between local clinicians, IM and T and supplier team members to manage the project from design to implementation and transition to the local BAU team. Key skills required:- Significant project management experience in healthcare and/or public sector - particularly planning, stakeholder and supplier management, risk and issue management Excellent track record in delivery of clinical and non-clinical IT systems to NHS Trusts and GP practices Experience in delivering complex IT projects in either the public sector or as a supplier to the public sector In depth experience in working in a complex environment with multiple suppliers/stakeholders on a major programme Experienced problem solver with the ability to seek alternative solutions both tactically and strategically Excellent Stakeholder management skills Please forward a word copy of your CV if this role is of particular interest. |
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| Job type |
Contract |
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| Contract length |
3 MONTHS+ |
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ASAP |
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| Contact name |
Claire Jones |
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| Ref no |
J38802A00046004 |
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| Job Title |
Portfolio Support Manager |
| Location |
Leeds, West Yorkshire |
| Salary/rate |
£29091 - £38352/annum final salary pension |
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| Job number |
113360231 |
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| Posted |
10/10/2008 (15:50) |
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Elan Health |
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Description
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Portfolio Support Manager - band 7 (29,091 - 38,352) - Leeds An opportunity has arisen for a Portfolio Support Manager to join an organisation which makes a positive difference to thousands of lives. As a Portfolio Support Manager you will provide full programme and project support for key projects critical to the organisations success. This may include the management of individual workstreams, but all projects would relate to strategic organisational objectives, with many dependencies to/from other projects/business areas. You will implement corporate project standards across the organisation, including the development and maintenance of the NHS Strategic Health Authority project/programme portfolio, with monthly progress reporting to Executive Directors. The role includes the development and encouragement of take-up of project/programme related policy within the NHS Strategic Health Authority based on best practice within public and private sector, negotiating and persuading relevant stakeholders of the related benefits. You will work (within delegated authority) under their own initiative in resolving issues, often involving multiple stakeholders with differing views. You will possess a strong understanding of Project Management techniques either demonstrated by a PRINCE2 qualification or by having substantial experience working within a project environment. This role would be ideal for a Junior Project Manager looking to move into a Project Office environment dealing with complex, nationally focused workstreams. |
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| Job type |
Permanent |
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N/A |
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asap |
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| Contact name |
Aneesha Poddar |
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| Ref no |
J38797A00046000 |
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| Job Title |
Support Specialist - Berkshire - upto 35k plus Bonus |
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Berkshire, Berkshire |
| Salary/rate |
£28000 - £35000/annum Bonus |
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| Job number |
113360183 |
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| Posted |
10/10/2008 (13:28) |
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Elan Health |
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Description
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Support Specialist - Berkshire - upto £35k
An opportunity to join a privately-held software company worth over $200 million with offices in over 20 countries. With the average worker staying for 8 years, this organisation does keep employers happy with the environment, training, career progression and recognition.
A Support Specilaist is needed to do the following:
•To provide technical support to internal staff and guests at all levels of seniority and IT literacy.
•To liaise with external support personnel where needed for the setup of special projects - such as shows, demonstrations and on-site training courses. Where appropriate, provide informal technical training to users for minor tasks.
•To keep up-to-date with product developments and services within the IT field.
•Configure/reconfigure computers for all UK employees, including software installations, network configurations, hardware integration, final testing, and migration of users' old data onto the newly-built system.
•Set up, maintain, support and arrange repairs for printers.
•Provide remote support to home workers and other offices in the Northern European Sales Region. This will involve travelling abroad to provide on-site assistance on a regular basis
•To ensure that all support calls are logged and recorded
•Install all manner of software on internal PCs as needed by various company departments. Maintain technical files of internal IT procedures, new products, drivers, versions, etc. relevant to in-house systems and software. Ensure systems are kept current with security patches and with up-to-date virus protection at all times.
•Maintain and support Frontrange GoldMine / other CRM applications as needed.
•Work with the IT Manager to assess development or training needs applicable to the post.
Qualifications:
Basic knowledge of TCP/IP networking. Ability to configure client network connectivity, including knowledge of routine elements of this including structured cabling, switches, wireless networking, VPN, dial-up networking, DNS and DHCP and wide area networking
Keywords: Support Specialist, Support, TCP/IP, VPN, DNS, DHCP
For more information either email:sandeep.gill@elanhealth.co.uk or call Sandeep Gill on 0113 2010 344
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| Job type |
Permanent |
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N/A |
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| Contact name |
Sandeep Gill |
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| Ref no |
J38729A00045955 |
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| Job Title |
Information Analyst |
| Location |
North West England, North West |
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£0/day |
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| Job number |
113360037 |
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| Posted |
10/10/2008 (10:42) |
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Elan Health |
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Description
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Information Analyst in Lancashire
This position is to assist the team for collecting and collating data from a variety of information systems someone who has experience with analysing data, reporting skills, data quality and support the general improvement for the organisation.
You will be involved with a new report service which is to be developed on site. A real expert in Excel with experience of VBA and SQL Server 2005 are the key requirements to be successful for this role. Some experience with performance monitoring reports will be useful.
A solid Analyst is what is required this is not a development role. Some new projects are being implemented for early next year so this contract has a minimum term of 5 months with a likely hood of an extension.
If you have solid Analysis skills with strong Excel experience and possess VBA and SQL Server 2005 skills then I would like to hear from you. The start date for this role will be November. Please forward your CV to the link. |
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| Job type |
Contract |
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| Contract length |
5 months |
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| Start date |
asap |
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| Contact name |
Claira Roberts |
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| Ref no |
J38690A00045924 |
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| Job Title |
Senior NHS Information Analyst |
| Location |
London, London |
| Salary/rate |
£275 - £350/day |
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| Job number |
113359830 |
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| Posted |
09/10/2008 (14:04) |
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| Agency/Employer |
Elan Health |
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Description
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A Senior NHS Information Analyst is required for a role within a London based NHS organisation. The role will be on a contract basis, and will run until the end of March.
The main duties for the Senior NHS Information Analyst will be: Supporting the development of polyclinics within the organisation. This will involve working with senior managers developing this service, working on the analysis of existing data as well as data modelling and planning Developing Practice Based Reports.
Working with PCB Board members to ensure their requirements are fully defined and delivered.
The role will also involve working on developing the strategic activity templates.
The successful Senior NHS Information Analyst will be a high quality analyst/planner who, as well as having technical skills, has the ability to lead on specific pieces of work, defining a work plan and delivering to deadlines. You will need to a good communicator and comfortable dealing with senior members of staff.
If you have previously worked in a Senior NHS Information Analyst position, and feel you have the relevant skills and experience then please apply. All suitable candidates will be contacted immediately.
NHS EXPERIENCE IS ESSENTIAL |
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| Job type |
Contract |
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| Contract length |
6 Months |
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| Start date |
ASAP |
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| Contact name |
Mike Morris |
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| Ref no |
J38674A00045819 |
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| Job Title |
Safety Engineer |
| Location |
Leeds, West Yorkshire |
| Salary/rate |
£37000 - £44000/annum great holiday + pension benefits |
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| Job number |
113359732 |
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| Posted |
08/10/2008 (19:26) |
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Elan Health |
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Description
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Technical Safety Engineer- Leeds / West Yorkshire
A cutting edge NHS IT programme is looking to recruit a skilled Safety Engineer to join one of the largest IT change programmes in the UK.
This role will be responsible for providing technical assurance and hazard assessment for supplier Health IT systems.
This post is Supplier and internal Stakeholder facing and would require you to travel to Supplier site therefore flexibility around travel is essential.
The successful candidate will have previous experience of analysing safety standards and hazard assessments although this experience does not need to have been gained within the NHS.
This post is based in Leeds, a 5 minute walk from the main train station and is offering a base salary between 37,000- 44,000 with great holiday and pension benefits.
Please send me a copy of your CV to register your interest and in order for us to discuss this opportunity in more detail. |
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| Job type |
Permanent |
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| Contract length |
N/A |
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| Contact name |
Katharine Mccombie |
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| Ref no |
J38633A00045745 |
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| Job Title |
Capacity Manager |
| Location |
Leeds, West Yorkshire |
| Salary/rate |
£37000 - £44000/annum great holiday + pension benefits |
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| Job number |
113359724 |
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| Posted |
08/10/2008 (18:49) |
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| Agency/Employer |
Elan Health |
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Description
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ITIL Service Delivery / Capacity Manager - Leeds / West Yorkshire
A cutting edge NHS IT programme is looking to recruit a qualified ITIL delivery specialist to join one o | |
