Equal Approach Limited |
| Contact |
Equal Approach Limited |
 |
| Telephone |
0845 600 3664 |
| Email |
info@equalapproach.com |
| Website |
http://www.equalapproach.com |
| Address |
6 Barberry Court, Callister Way, Centrum 100, Burton on Trent, Staffordshire, DE14 2UE |
| Description |
Equal Approach Limited - three divisions of Recruitment, Executive and Commercial working seamlessly together to offer permanent recruitment solutions to a myriad of clients across the UK.
Equal Approach Limited professionally works in partnership with Remploy Employment Services and is also contracted to other third sector organisations.
We also operate a bespoke, boutique service which manages senior positions for a wide range of non-contractual clients.
Another division confidently recruits for administrative, customer service and financial positions commanding a salary of less than £25,000.
Equal Approach Limited works with equal opportunities employers and welcomes applications from all sections of the community.
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| Job Title |
International Business Development Manager |
| Salary/rate |
£35000 - £40000/annum |
| Location |
West Midlands, West Midlands |
| Job Number |
111198825 |
| Posted |
19/03/2010 (17:27) |
| Agency/Employer |
Equal Approach Limited |
Description
|
Job Title: International Business Development Manager
Based: West Midlands
Salary: £35,000 - £40,000 + bonus + benefits
Our client is an accredited awarding body providing vocational qualification and assessment services to education centres and businesses in the UK and over 100 countries around the world.
You will:
• Build sustainable relationships with representatives and agents through pro-active contact and management.
• Target, win and develop new business in designated markets.
• Be self-motivated with the ability to see a project through to the end.
• Have a flexible approach and the ability to manage workload if priorities and deadlines change.
There will be a requirement for travel to across the client’s European markets. Previous experience of the international education market is desirable.
The successful candidate will ideally have a background in either general or vocational education, have experience of customer-facing roles, and be an effective project manager and an excellent communicator.
The client is an equal opportunities employer which actively supports the personal development and training of people.
Key Responsibilities:
• Deliver the International budget and target volumes and revenues as set by the business for designated regions.
• Create the strategic pricing and sales plan for specific business areas (regions and specified key accounts) to enhance the awareness and conversion of the client brands.
• Identify and convert new customers as set out in the objectives, working closely with representatives, agents, and necessitating spending a proportion of time in-country.
• Accountable for the management of agent and representative accounts to capitalise on market opportunities and deliver sustainable business growth; and recruitment of additional in-country representatives in allocated regions.
• Working with agents and representatives, achieve targeted selling contacts each month at all appropriate levels with customers.
• Provide first class customer service, thereby enhancing the client’s market reputation as the preferred provider of International qualifications leading to employability.
• Work closely with International Business Services colleagues, representatives and agents.
• Establish strong working relationships with Marketing, Operations and Finance teams, and ensuring smooth integration of new opportunities into the business.
• Develop, implement, review and update working procedures, ensuring compliance at all times.
• Ensure that all customer records are accurate and up to date.
• Take ownership of customer queries, liaising with colleagues and other departments to ensure resolution.
• Work with the Director of International Business Services and International Sales Manager on strategic opportunities as they arise.
Person Specification
Skills and Abilities:
• Excellent Communication
• Tenacious, resilient, able to cope under pressure, authoritative but friendly
• International market development, including key account services, Market research and opportunity evaluation
• Business planning, budgeting, pricing
• Management, including leading teams (work-based and remote)
• Excellent negotiation and proposal writing
• B2B expertise (including B2B2B)
Knowledge:
• Good working knowledge of the national and international educational environments.
• Knowledge of international qualifications or assessment.
Qualifications and Experience:
• A graduate with at least five years experience in a selling and business development environment, with at least two years selling at Manager and Executive level.
• Proven experience of creating the strategic business development plan and executing the plan within a target-driven environment.
• Ideally with a background in or experience of:
High profile, regulated international environments;
Customer-focused international business to business service operations;
Distribution through international agencies and partnerships;
International qualifications or assessment would be an advantage.
Please forward your CV covering work experience, international sales focus and achievements with a brief précis about yourself to Jeremy Holt, Director or call 01283 744285 for an informal discussion.
Equal Approach and the client are focused on Equal Opportunities and applications are welcome from all.
Our client is an Equal Opportunities employer and CHH actively encourage candidate applications from all sections of the community.
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| Job Type |
Permanent |
| Contract Length |
N/A |
| Start Date |
ASAP |
| Contact Details |
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| Job Title |
Employment Advisor - Specialist Services |
| Salary/rate |
£0 - £20516/annum pension |
| Location |
Derby, Derbyshire |
| Job Number |
123184070 |
| Posted |
19/03/2010 (15:40) |
| Agency/Employer |
Equal Approach Limited |
| Description
|
We are recruiting a Specialist Services Employment Advisor for the UK's leading provider of employment opportunities for disadvantaged people. During the last year, this organisation enabled over 10,000 people with a range of disabilities, health conditions and complex barriers to work find and remain in employment, either with significant UK employers or within their own business.
SUMMARY OF POSITION
To provide specialist employment support to those candidates who are furthest away from the workplace but who wish to progress & sustain into mainstream employment.
CORE RESPONSIBILITIES
1. To develop the skills of candidates using condition management techniques to enable those furthest away from employment to better understand and manager their health condition
Support individuals on a one to one basis to explore a range of lifestyle and employment opportunities
2. To use various forms of therapy i.e. CBT to best support candidates who suffer with conditions where anxiety and depression is the main problem
3. To compile vocational profiles and carry out core and job skills assessments with clients in order to determine the most appropriate occupational direction, identifying the most relevant training, producing an assessment report and recommendations and recording this information in the form of a development or back to work plan
4. To input and or maintain all candidate information onto the Clientele database system.
5. To source vocational training and work placements for candidates based on individuals capabilities.
SPECIAL SKILLS/KNOWLEDGE/ABILITIES
• Excellent communication skills with the ability to adapt to a wide range of communication and learning styles.
• Problem solving skills and the ability to make decisions from a range of options.
• Customer focused with the ability to create logical and structured solutions.
• Ability to plan and organise workload to meet required timescales and targets.
• Commercial awareness.
• To have the ability to travel independently as required.
If you need to receive this information in an alternative format, please contact CHH and we will take reasonable steps to arrange this for you.
Our client is an Equal Opportunities employer and we actively encourage candidate applications from all sections of the community
Our client is an Equal Opportunities employer and CHH actively encourage candidate applications from all sections of the community.
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| Job Type |
Permanent |
| Contract Length |
N/A |
| Start Date |
ASAP |
| Contact Details |
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| Job Title |
Finance Analyst |
| Salary/rate |
£30000 - £40000/annum plus excellent company benefits |
| Location |
Bristol, South West |
| Job Number |
101258642 |
| Posted |
19/03/2010 (06:06) |
| Agency/Employer |
Equal Approach Limited |
| Description
|
To support the NHS business development function with high quality financial analysis to assist with the winning of new business.
To understand and have responsibility for the measurement and evidencing of the success of new NHS projects, reporting findings to director level internally and at our customers.
Responsibilities include:
To provide commercial and financial decision support to the business on new NHS business development
To build costing/pricing models for new business potential.
To provide commercial support and understanding in pricing decisions.
To produce weekly and monthly NHS KPIs for existing NHS projects.
To provide Management information and commercial support to the business to ensure continued success and financial viability of existing NHS projects.
To deal effectively with central accounting team in Burton on Trent to ensure accurate billing and that the accounts accurately reflect business.
To provide support to the Financial Controller in business forecasting processes such as budgeting, forecasting and business planning for the NHS.
To carry out any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the job.
Qualifications and Experience:
Minimum one year post qualified Accountant (ACA, CIMA or equivalent)
Personal Skills & Qualities:
A self starter with the ability to use own initiative to resolve problems
Shows commitment to getting the job done in a proactive and enthusiastic manner.
Good commercial acumen
Strong communication skills both written and verbal
Strong MS office user, advanced excel skills
Strong analytical skills, getting to the real issues
Key Competencies:
Delivering Results
Problem Solving
This is a description of the job as it is presently constituted. It is our practice to review all job descriptions regularly and update them where necessary to ensure that they are a true reflection of the job which is being done, or to incorporate changes where they are found to be inaccurate. This procedure is conducted jointly by the manager and the job holder.
You will therefore be expected to participate fully in such discussions with a view to reaching agreement on any changes felt to be necessary. If agreement is not possible, management reserves the right to insist on changes to your job description in line with your grade/level in the organisation, after consultation with you.
Our client is an Equal Opportunities employer and CHH actively encourage candidate applications from all sections of the community.
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| Job Type |
Permanent |
| Contract Length |
N/A |
| Start Date |
ASAP |
| Contact Details |
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| Job Title |
Operations Director |
| Salary/rate |
£40000 - £46920/annum |
| Location |
East Midlands, UK |
| Job Number |
132010030 |
| Posted |
18/03/2010 (15:22) |
| Agency/Employer |
Equal Approach Limited |
| Description
|
We are looking to recruit a skilled Operations Director for our client, a leading provider within the Social Care sector.
Our client is well known as a deliverer of quality services to individuals with complex needs, and they are respected as a organisation that places huge value in providing customer centric and innovative services.
This is an exciting time to join an organisation that is successful, expanding and innovative. The role offers you the chance to be part of this ongoing success story, and fantastic opportunities for personal development and progression.
The role of Operations Director is a new position that offers the future post holder the opportunity to step into a region that is performing well and is expected to grow considerably in the next 12 months.
Your responsibilities as the Operations Director will include:-
• Overall operational management of the East Midlands region – with the expectation for further growth across England soon
• Contribution to, and implementation of, the strategy for the region
• Identification of business development opportunities from existing and new commissioning authorities; voluntary sector and private sector organisations
• Continuing management and improvement of delivery standards, ensuring that the organisation remains a well respected supplier
• Building relationships with key internal and external stakeholders to ensure that the organisation fully meets their requirements
The successful candidate will need to offer a broad range of skills and breadth of knowledge and understanding to meet the needs of the role, these include (but are not limited to:-
• Experience within a leadership role in a Social Care setting with a thorough working knowledge of Care Standards and other legislation
• A strong focus on quality, compliance and excellence
• Previous exposure to managing and motivating geographically dispersed, multi disciplinary teams to a high level of performance
• Project and change management experience
• The ability to think creatively
• Strong financial management skills
• Effective communication and interpersonal skills
• Relationship and networking building ability
In addition to the above skills our client values people with passion, drive, commitment, empathy and the ability to enthuse and engage with people.
* A full job description is available on request *
This is a fabulous opportunity to join an expanding, successful and progressive organisation and a great time to be part of a successful leadership team.
If you need to receive this information in an alternative format, please contact the Equal Approach team and we will take reasonable steps to arrange this for you.
Our client is an Equal Opportunities employer and we actively encourage candidate applications from all sections of the community.
Our client is an Equal Opportunities employer and CHH actively encourage candidate applications from all sections of the community.
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| Job Type |
Permanent |
| Contract Length |
N/A |
| Start Date |
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| Contact Details |
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| Job Title |
Employment Advisor |
| Salary/rate |
£20516/annum Pension |
| Location |
Worcestershire, Hereford & Worcestershire |
| Job Number |
123185559 |
| Posted |
18/03/2010 (11:41) |
| Agency/Employer |
Equal Approach Limited |
| Description
|
We are recruiting a Employment Advisor for the UK's leading provider of employment opportunities for disadvantaged people. During the last year, this organisation enabled over 10,000 people with a range of disabilities, health conditions and complex barriers to work find and remain in employment, either with significant UK employers or within their own business.
SUMMARY OF POSITION
To meet and exceed performance targets for individual activity, job entries and sustained unsupported employment via development and recruitment activities in compliance with legislation, Government standards and Remploy Branch quality procedures. To provide access to development to enable candidates to achieve the highest levels of independence throughout the candidate journey.
1. To conduct a range of recruitment and development activities in compliance with branch operational standards including:
• Identifying and confirming that the candidate has been assigned to the most appropriate element of the service.
• Identifying barriers to employment.
• Conducting and delivering key skills and other structured candidate development activities.
• Matching and marketing candidates to relevant vacancies and potential employers through CV submission, interview arrangement and follow up.
• Exceeding individual activity and performance targets as set by the Branch Manager
2. To comply with Branch Procedures, timescales and key perrformance indicators in terms of:
• Accurate completion of contract and internal company documentation.
• Integrity of data entered to the Clientele database.
3. To increase local employment opportunities, managed account relationships and vacancies in line with the company’s chosen industry sectors.
4. To build strong relationships with JobCentre Plus and referral partners, generating a flow of suitable candidates.
5. To build relationships and manage the expectations of candidates and anyone accompanying them to the branch, including parents, referral partners, Carers and friends.
6. To manage the candidate experience, gain commitment and overcome barriers to employment through successful delivery of development plans and the recruitment stages of the process towards job entry and sustained employment
If you need to receive this information in an alternative format, please contact Equal Approach and we will take reasonable steps to arrange this for you.
Our client is an Equal Opportunities employer and we actively encourage candidate applications from all sections of the community
Our client is an Equal Opportunities employer and CHH actively encourage candidate applications from all sections of the community.
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| Job Type |
Permanent |
| Contract Length |
N/A |
| Start Date |
ASAP |
| Contact Details |
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| Job Title |
Employment Advisor |
| Salary/rate |
£20516/annum Pension |
| Location |
Southport, Merseyside |
| Job Number |
123185461 |
| Posted |
17/03/2010 (13:55) |
| Agency/Employer |
Equal Approach Limited |
| Description
|
We are recruiting a Employment Advisor for the UK's leading provider of employment opportunities for disadvantaged people. During the last year, this organisation enabled over 10,000 people with a range of disabilities, health conditions and complex barriers to work find and remain in employment, either with significant UK employers or within their own business.
SUMMARY OF POSITION
To meet and exceed performance targets for individual activity, job entries and sustained unsupported employment via development and recruitment activities in compliance with legislation, Government standards and Remploy Branch quality procedures. To provide access to development to enable candidates to achieve the highest levels of independence throughout the candidate journey.
1. To conduct a range of recruitment and development activities in compliance with branch operational standards including:
• Identifying and confirming that the candidate has been assigned to the most appropriate element of the service.
• Identifying barriers to employment.
• Conducting and delivering key skills and other structured candidate development activities.
• Matching and marketing candidates to relevant vacancies and potential employers through CV submission, interview arrangement and follow up.
• Exceeding individual activity and performance targets as set by the Branch Manager
2. To comply with Remploy Branch Procedures, timescales and key perrformance indicators in terms of:
• Accurate completion of contract and internal company documentation.
• Integrity of data entered to the Clientele database.
3. To increase local employment opportunities, managed account relationships and vacancies in line with the company’s chosen industry sectors.
4. To build strong relationships with JobCentre Plus and referral partners, generating a flow of suitable candidates.
5. To build relationships and manage the expectations of candidates and anyone accompanying them to the branch, including parents, referral partners, Carers and friends.
6. To manage the candidate experience, gain commitment and overcome barriers to employment through successful delivery of development plans and the recruitment stages of the process towards job entry and sustained employment
If you need to receive this information in an alternative format, please contact Equal Approach and we will take reasonable steps to arrange this for you.
Our client is an Equal Opportunities employer and we actively encourage candidate applications from all sections of the community
Our client is an Equal Opportunities employer and CHH actively encourage candidate applications from all sections of the community.
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| Job Type |
Permanent |
| Contract Length |
N/A |
| Start Date |
asap |
| Contact Details |
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| Job Title |
CUSTOMER SERVICES THERAPY CO-ORDINATOR |
| Salary/rate |
£14829 - £15338/annum |
| Location |
West Yorkshire, West Yorkshire |
| Job Number |
109148998 |
| Posted |
17/03/2010 (11:41) |
| Agency/Employer |
Equal Approach Limited |
| Description
|
To make outgoing calls to patients confirming time and date of scheduled clinical appointments to ensure adherence to treatment
Liaising closely with the nursing and clinical team
Complete various administrative duties on behalf of the nursing team
Produce a number of reports for the therapy area using MS Excel
Acting as a point of contact for patients, hospitals and nurses
Timely updating the patient database with accurate and appropriate information
Ability to work with minimum supervision within a busy work environment is essential
Able to work with speed and accuracy in a potentially isolated role whilst maintaining an enthusiastic and professional approach
Work to agreed quality and customer service measures
Proactively and enthusiastically work towards agreed targets and objectives
Take ownership of the call, understanding the implications of decisions and actions you agree with the patient on the business
Follow Company Policy and best practice procedures
To carry out any other ad-hoc duties defined by the management team
To carry out any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the job
Work effectively in a team, sharing knowledge and supporting others
Experience:
The role holder will have experience in the following:
Having worked in a fast paced customer focused environment ideally gained in a call centre environment
Having worked as part of a small business team
Demonstrable experience of working to strict quality and productivity targets
Handling and resolving customer issues
Demonstrable experience of working with minimum supervision, using own initiative to resolve issues
Personal Skills & Qualities:
An excellent ability to work in a high pressure and fast paced environment.
An ability to use own initiative to deliver results.
Ability to work under pressure with minimum supervision in an isolated role
Excellent telecommunication skills, which help to present a strong professional image and generate an immediate personal credibility with customers.
Strong organisational skills
Self-motivated and energetic approach, showing interest in understanding the business and industry.
Confident to deal with queries and handle complaints
Key Competencies:
Planning and Organising
Self Reliance and Initiative
Delivering Excellent Customer Service
Problem Solving
Delivering Results
Good written, numerical, keyboard and PC skills
Proven customer service experience ideally gained in a call centre background
Experience of working in a team
Evidence of commitment and enthusiasm
For further information please call Simon Daykin on: 01283 744282 or to apply for this position forward a copy of your cv to:
Our client is an Equal Opportunities employer and CHH actively encourage candidate applications from all sections of the community.
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| Job Type |
Permanent |
| Contract Length |
N/A |
| Start Date |
ASAP |
| Contact Details |
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| Job Title |
Learning & Development Manager |
| Salary/rate |
£35000 - £38000/annum Pension, Car Allow, Bonus, Medical |
| Location |
England, UK |
| Job Number |
123184593 |
| Posted |
16/03/2010 (20:37) |
| Agency/Employer |
Equal Approach Limited |
| Description
|
We are recruiting a Learning & Development Manager for the UK's leading provider of employment opportunities for disadvantaged people. During the last year, this organisation enabled over 10,000 people with a range of disabilities, health conditions and complex barriers to work find and remain in employment, either with significant UK employers or within their own business
The Role
To ensure that all staff learning & development needs are identified and achieved, including induction and delivered effectively and within budgeted costs to achieve business objectives. Whilst managing the Learning & Development Team within a geographical area and ensure the quality, design, delivery, implementation, analysis and feedback of activities are aligned to the business’s key objectives
Key Performance Indicators and/or Budget/Revenue/Cost responsibility
Providing and consistently developing an up to date range of training interventions and materials in line with business requirements.
Ensuring that direct reports consistently meet set objectives and targets.
Meeting legislative requirements, company standards and best practice.
Monitor cost effectiveness of all training activities under the Learning & Development Team’s responsibility and deliver requirements within set budget.
Internal customer satisfaction identified via course evaluations and other formal feedback procedures.
Ensure all staff receive mandatory and bespoke training within reasonable timescale in order to ensure their effectiveness in their role.
Education/Experience:
Educated to degree level with MCIPD or equivalent training qualification.
Extensive demonstrable experience within a workforce development role, including training needs analysis and design and implementation of training strategies to support a business in achieving its targets.
Demonstrable knowledge of the training and development marketplace and infrastructure in the UK (e.g. LSC, colleges, training providers and sector skills councils).
Experience of building relationships with employees and external partners at all levels within a large, multi-site and unionised environment.
Demonstrable experience of management training development and delivery.
Demonstrable understanding & knowledge of recruitment & employment practices
Special Skills/Knowledge and Ability
Strong negotiation and influencing skills that promotes understanding, commitment and action.
Ability to plan and organise workload, and undertake multiple tasks simultaneously to meet required budget, targets and deadlines.
High level of literacy, numeracy, accuracy and attention to detail.
Self motivated with the ability and initiative to take ownership and accountability for achieving departmental goals.
Strong team player that leads by example.
Strong computer skills with a good working knowledge of Microsoft Word, PowerPoint and database programmes.
Have a passion for people development.
Strong awareness of customer expectations.
Excellent communication skills with an ability to adapt to a range of communication and learning styles.
Strong leadership and interpersonal skills.
Customer focused
Ability to research and devise strong forward thinking proposals.
Strong problem solving skills.
Ability to travel independently throughout the UK.
Our client is an Equal Opportunities employer and CHH actively encourage candidate applications from all sections of the community.
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| Job Type |
Permanent |
| Contract Length |
N/A |
| Start Date |
asap |
| Contact Details |
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| Job Title |
Partnership and Performance Manager |
| Salary/rate |
£30000 - £35000/annum |
| Location |
Stockton-on-Tees, Durham |
| Job Number |
123185225 |
| Posted |
15/03/2010 (11:09) |
| Agency/Employer |
Equal Approach Limited |
| Description
|
Can you build and lead successful partnerships and sub-contractor relationships, ensuring compliance and achieving performance targets across key partners?
This organisation has over 25 years experience and is one of the UK’s largest training providers. Our client delivers, through its large number of Government contracts, a tailored training and mentoring service linked to local labour market needs to support people from welfare into work. They also deliver training to employed individuals who wish to gain vocational qualifications, and works with businesses to meet the needs of both individuals and their organisations. Our client specialises in assisting hard-to-reach groups such as the long term unemployed, lone parents, people with disabilities and ethnic minorities.
After successfully being appointed as a Sub Contractor to deliver Community Task Force activity to all 18 to 24 years olds , and FND across the Tees Valley region, they are now searching for dynamic, enthusiastic and dedicated people to join their team.
We are looking for a dynamic and enthusiastic individual to join an expanding team. Reporting to the Area Director the successful candidate will have significant (3-5 years) management and project management experience in an organisation delivering welfare to work provision and a proven track record in contract management. They will be able to demonstrate comprehensive knowledge and experience of implementing and embedding performance improvement techniques together with considerable experience of partnership building in the welfare to work arena.
Our client is an Equal Opportunities employer and CHH actively encourage candidate applications from all sections of the community.
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| Job Type |
Permanent |
| Contract Length |
Permanent |
| Start Date |
ASAP |
| Contact Details |
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| Job Title |
Project Search Employment Advisor |
| Salary/rate |
£0 - £20516/annum |
| Location |
Leicester, Leicestershire |
| Job Number |
123185180 |
| Posted |
12/03/2010 (17:05) |
| Agency/Employer |
Equal Approach Limited |
| Description
|
We are recruiting an Project Search Employment Advisor for the UK's leading provider of employment opportunities for disadvantaged people. During the last year, this organisation enabled over 10,000 people with a range of disabilities, health conditions and complex barriers to work find and remain in employment, either with significant UK employers or within their own business. If you need to receive this information in an alternative format, please contact the CHH team and we will take reasonable steps to arrange this for you.
Project Search is an innovative programme supporting young people with learning difficulties to make the transition from education to employment. Working in partnership with a major local employers, students spend their final year of education on the employer’s premises.
As the Project Search Employment Advisor you will provide support, guidance and on-the-job coaching to individuals undertaking the programme. Building strong relationships with the host company, stakeholders and other local employers, you will work towards positive outcomes, with the aim of mainstream employment.
The ideal candidate should have:-
• Strong interpersonal and communication skills with the ability to communicate at all levels
• Patience, empathy, drive and commitment
• An understanding of disability issues in the workplace
• Previous experience of the welfare to work sector in either an advisory, coaching, guidance or training capacity may be advantageous
This is an excellent opportunity to work on a challenging and exciting project, and to join a growing and successful organisation that has ambitious plans for further development. The organisation offers excellent opportunities for development and progression.
Our client is an Equal Opportunities employer and we actively encourage candidate applications from all sections of the community
Equal Approach is working towards the ‘Investors in Diversity accreditation.
Our client is an Equal Opportunities employer and CHH actively encourage candidate applications from all sections of the community.
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| Job Type |
Permanent |
| Contract Length |
N/A |
| Start Date |
ASAP |
| Contact Details |
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| Job Title |
Learning & Development Manager (6 Months FTC) |
| Salary/rate |
£35000 - £38000/annum Bonus |
| Location |
Scotland, Scotland |
| Job Number |
121140125 |
| Posted |
12/03/2010 (16:21) |
| Agency/Employer |
Equal Approach Limited |
| Description
|
We are recruiting a Learning & Development Manager (6 Months Fixed Term Contract) for the UK's leading provider of employment opportunities for disadvantaged people. During the last year, this organisation enabled over 10,000 people with a range of disabilities, health conditions and complex barriers to work find and remain in employment, either with significant UK employers or within their own business.
The Role
To ensure that all staff learning & development needs are identified and achieved, including induction and delivered effectively and within budgeted costs to achieve business objectives. Whilst managing the Learning & Development Team within a geographical area and ensure the quality, design, delivery, implementation, analysis and feedback of activities are aligned to the business’s key objectives.
KEY PERFORMANCE INDICATORS AND/OR BUDGET/REVENUE/COST RESPONSIBILITY
Providing and consistently developing an up to date range of training interventions and materials in line with business requirements.
Ensuring that direct reports consistently meet set objectives and targets.
Meeting legislative requirements, company standards and best practice.
Monitor cost effectiveness of all training activities under the Learning & Development Team’s responsibility and deliver requirements within set budget.
Internal customer satisfaction identified via course evaluations and other formal feedback procedures.
Ensure all staff receive mandatory and bespoke training within reasonable timescale in order to ensure their effectiveness in their role.
EDUCATION/EXPERIENCE:
Educated to degree level with MCIPD or equivalent training qualification.
Extensive demonstrable experience within a workforce development role, including training needs analysis and design and implementation of training strategies to support a business in achieving its targets.
Demonstrable knowledge of the training and development marketplace and infrastructure in the UK (e.g. LSC, colleges, training providers and sector skills councils).
Experience of building relationships with employees and external partners at all levels within a large, multi-site and unionised environment.
Demonstrable experience of management training development and delivery.
Demonstrable understanding & knowledge of recruitment & employment practices
SPECIAL SKILLS /KNOWLEDGE AND RESPONSIBILITIES
Strong negotiation and influencing skills that promotes understanding, commitment and action.
Ability to plan and organise workload, and undertake multiple tasks simultaneously to meet required budget, targets and deadlines.
High level of literacy, numeracy, accuracy and attention to detail.
Self motivated with the ability and initiative to take ownership and accountability for achieving departmental goals.
Strong team player that leads by example.
Strong computer skills with a good working knowledge of Microsoft Word, PowerPoint and database programmes.
Have a passion for people development.
Strong awareness of customer expectations.
Excellent communication skills with an ability to adapt to a range of communication and learning styles.
Strong leadership and interpersonal skills.
Customer focused
Ability to research and devise strong forward thinking proposals.
Strong problem solving skills.
Ability to travel independently throughout the UK.
If you need to receive this information in an alternative format, please contact Equal Approach and we will take reasonable steps to arrange this for you.
Our client is an Equal Opportunities employer and CHH actively encourage candidate applications from all sections of the community.
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| Job Type |
Permanent |
| Contract Length |
N/A |
| Start Date |
asap |
| Contact Details |
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| Job Title |
Interim RSC Team Leader |
| Salary/rate |
£76.92/day |
| Location |
Leicester, Leicestershire |
| Job Number |
123185169 |
| Posted |
12/03/2010 (15:44) |
| Agency/Employer |
Equal Approach Limited |
| Description
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We are recruiting a RSC Team Leader on an interim basis for the UK's leading provider of employment opportunities for disadvantaged people. During the last year, this organisation enabled over 10,000 people with a range of disabilities, health conditions and complex barriers to work find and remain in employment, either with significant UK employers or within their own business.
The role will involve providing day-to-day management of staff who deliver virtual employment advisor service, giving support and training to the RSC centre Advisors i.e. Telephone, Administration & Claims in meeting their departmental targets, objectives and deadlines. You will work with managers and advisors to understand trends and new business along with Strategic input into regional Business plans around RSC support.
EDUCATION SKILLS AND EXPERIENCE:
• Demonstrable experience of people and performance management either within a sales, customer service, call centre or administration environment.
• Experience of managing and maintaining the accuracy and integrity of information on electronic databases.
• Demonstrable experience of reviewing the development needs of individuals and providing/organising appropriate coaching, mentoring and training.
• Excellent communication skills with the ability to adapt to a wide range of communication and learning styles.
• Strong leadership and interpersonal skills, specifically around motivation, listening, questioning, building relationships and remaining calm under pressure.
• Demonstrable influencing skills that promote commitment and action.
• Customer focused with a strong commitment to customer care.
• Ability to plan and organise people and workloads to meet targets and deadlines.
• Strong problem solving skills and the ability to confront and resolve difficult situations.
• Strong team player with a positive and flexible approach to both work and colleagues.
For further information or to apply for the role, please contact Gaynor Sears at Equal Approach on 01283 744296.
Our client is an Equal Opportunities employer and we actively encourage candidate applications from all sections of the community. Equal Approach is working towards the ‘Investors in Diversity’ accreditation.
Our client is an Equal Opportunities employer and CHH actively encourage candidate applications from all sections of the community.
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| Job Type |
Contract |
| Contract Length |
3-months |
| Start Date |
ASAP |
| Contact Details |
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| Job Title |
Branch Coordinator (6 Month FTC) |
| Salary/rate |
£67.65/day |
| Location |
Kidderminster, Hereford & Worcestershire |
| Job Number |
123185165 |
| Posted |
12/03/2010 (15:17) |
| Agency/Employer |
Equal Approach Limited |
| Description
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We are recruiting a Branch Coordinator on an interim basis for the UK's leading provider of employment opportunities for disadvantaged people. During the last year, this organisation enabled over 10,000 people with a range of disabilities, health conditions and complex barriers to work find and remain in employment, either with significant UK employers or within their own business.
Main Duties:
Assess candidate’s eligibility for Remploy programmes.
Carry out pre-streaming with prospective candidates for suitable employment programmes.
Signpost non eligible candidates to other suitable organisations or learning/development services.
Understand the roles of the development and recruitment advisors within the branch.
You will have the following skills and experience:
Strong customer focussed approach.
Adaptable communication style.
Excellent organisational skills with ability to prioritise work. Strongly focussed on problem solving
and solutions development.
A flexible team player with positive approach to work and colleagues.
Target focussed
For further information or to apply for the role, please contact Gaynor Sears at Equal Approach on 01283 744296.
Our client is an Equal Opportunities employer and we actively encourage candidate applications from all sections of the community. Equal Approach is working towards the ‘Investors in Diversity’ accreditation.
Our client is an Equal Opportunities employer and CHH actively encourage candidate applications from all sections of the community.
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| Job Type |
Contract |
| Contract Length |
6 Months |
| Start Date |
ASAP |
| Contact Details |
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| Job Title |
Learning & Development Administrator |
| Salary/rate |
£18000 - £19000/annum |
| Location |
Leicester, Leicestershire |
| Job Number |
121140122 |
| Posted |
12/03/2010 (15:12) |
| Agency/Employer |
Equal Approach Limited |
| Description
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KEY PERFORMANCE INDICATORS AND/OR BUDGET/REVENUE/COST RESPONSIBILITY
Meeting project deadlines as required by the L&D Business Partner & Learning & Development Manager.
Providing a consistency in communication, ensuring that all relevant parties are provided with accurate information relating to learning & development.
Identify manage and resolve L&D related queries to a successful outcome
EDUCATION/EXPERIENCE:
Proven track record of providing administration and project support services within an L&D environment.
Demonstrable experience of events co-ordination.
Experience of working to measurable targets and deadlines.
SPECIAL SKILLS/KNOWLEDGE AND ABILITIES;
Excellent written and verbal communication skills with the ability to adapt to a wide range of communication and learning styles.
Ability to plan and organise workload, and undertake multiple tasks simultaneously to meet required targets and deadlines.
High level of literacy, numeracy, accuracy and attention to detail.
Independent and self motivated with the ability and initiative to take ownership and accountability for achieving departmental goals.
Fast, accurate computer skills including solid knowledge of Word, Excel, PowerPoint and Outlook.
Strong team player with a positive and flexible approach to both work and colleagues.
To have the ability to travel independently as required.
If you need to receive this information in an alternative format, please contact Equal Approach and we will take reasonable steps to arrange this for you.
Our client is an Equal Opportunities employer and CHH actively encourage candidate applications from all sections of the community.
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| Job Type |
Permanent |
| Contract Length |
N/A |
| Start Date |
asap |
| Contact Details |
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| Job Title |
Interim Training Administrator |
| Salary/rate |
£61.53 - £65.38/day |
| Location |
Leicester, Leicestershire |
| Job Number |
126182251 |
| Posted |
12/03/2010 (14:52) |
| Agency/Employer |
Equal Approach Limited |
| Description
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The Successful candidate will support the smooth preparation, delivery and evaluation of training events by liaising with Managers, venues, trainers and training delegates.
Candidates should have:
• Excellent communication skills with the ability to adapt to a wide range of communication and learning styles.
• Ability to plan and organise workload, and undertake multiple tasks simultaneously to meet required targets and deadlines.
• Independent and self motivated with the ability and initiative to take ownership and accountability for achieving departmental goals.
• Fast, accurate computer skills including solid knowledge of Word, Excel, PowerPoint and Outlook.
• Strong team player with a positive and flexible approach to both work and colleagues.
• To have the ability to travel independently as required.
MINIMUM QUALIFICATIONS, SKILLS OR EXPERIENCE
• Proven track record of providing administration and project support services within a training environment.
• Demonstrable experience of events co-ordination.
• Experience of working to measurable targets and deadlines.
Our client is an Equal Opportunities employer and CHH actively encourage candidate applications from all sections of the community.
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| Job Type |
Contract |
| Contract Length |
3 Months |
| Start Date |
ASAP |
| Contact Details |
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| Job Title |
Employment Advisor |
| Salary/rate |
£20516/annum Pension |
| Location |
Sheffield, South Yorkshire |
| Job Number |
123185042 |
| Posted |
11/03/2010 (17:41) |
| Agency/Employer |
Equal Approach Limited |
| Description
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We are recruiting an Employment Advisor for the UK's leading provider of employment opportunities for disadvantaged people. During the last year, this organisation enabled over 10,000 people with a range of disabilities, health conditions and complex barriers to work find and remain in employment, either with significant UK employers or within their own business.
As an Employment Adviser in the branch working as a Recruiter you will:
• Evaluate candidate’s skills, match them to current vacancies, and prepare them for interviews.
• Build relationships with employers, ensuring a good understanding of their business and vacancies.
• Work to targets by ensuring that vacancies are filled within agreed timescales.
• Complete contractual paperwork relating to Job Starts
• Conduct onsite employer health & safety assessments in line with programme contract requirements
You will have the following skills and experience:
• A customer focussed background with a proven ability to communicate at all levels.
• You will be well organised .and be able to prioritise work
• Have strong sales, negotiation and influencing skills with a strong commitment to achieving targets.
• Good keyboard skills including a working knowledge of Microsoft Word, Excel, Email and databases.
• Be a strong and dynamic team player and adopt a positive and flexible approach to work.
• Strong commercial acumen.
If you need to receive this information in an alternative format, please contact CHH and we will take reasonable steps to arrange this for you.
Our client is an Equal Opportunities employer and we actively encourage candidate applications from all sections of the community
Our client is an Equal Opportunities employer and CHH actively encourage candidate applications from all sections of the community.
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| Job Type |
Permanent |
| Contract Length |
N/A |
| Start Date |
asap |
| Contact Details |
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| Job Title |
Prescription Management Representative |
| Salary/rate |
£14995/annum |
| Location |
Burton-On-Trent, Staffordshire |
| Job Number |
109148834 |
| Posted |
10/03/2010 (16:04) |
| Agency/Employer |
Equal Approach Limited |
| Description
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To make a substantial contribution to the growth and success of the Company by delivering excellent customer services and ensuring prescriptions are received accurately and in a timely manner.
Responsibilities include:
To ensure prescriptions are requested in a timely manner
To build up a relationship with external customers and listen to their needs
To ensure we are providing a service that meets expectations
To assist the Pharmacists where appropriate in ensuring accurate and legal prescriptions are received
To help ensure both internal and external relationships are running smoothly
To manage allocated workload on a daily basis to ensure that operations comply with Healthcare at Home procedures and service specifications
To be proactive in identifying potential problems and raising them with a Pharmacist or Customer Services
To provide support to the Pharmacy support team if required
To serve as a link between Customer Services and Pharmacy
Representing Healthcare at Home at external meetings
To carry out any other reasonable within the overall function, commensurate with the grading and level of responsibility of the job.
Experience:
The role holder will have experience in the following:
Working within a Customer focused environment
An awareness of the healthcare sector
Working in a fast paced and high pressure environment
Strong communication skills
Able to deal with sensitive issues
Personal Skills & Qualities:
Willing to work hard and face challenges.
Dedicated and flexible with excellent communication skills
High degree of accuracy within work.
Self-motivated and energetic approach, showing interest in understanding the business and industry.
Good organisational skills with the ability to prioritise.
Confident to deal with queries and handle complaints
For further information on this role or to apply please contact Simon Daykin at Equal Approach on 01283 744282 or
Our client is an Equal Opportunities employer and CHH actively encourage candidate applications from all sections of the community.
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| Job Type |
Permanent |
| Contract Length |
N/A |
| Start Date |
ASAP |
| Contact Details |
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| Job Title |
Employment Advisor - Field Based South Yorkshire |
| Salary/rate |
£78.90/day |
| Location |
South Yorkshire, South Yorkshire |
| Job Number |
123184818 |
| Posted |
10/03/2010 (11:00) |
| Agency/Employer |
Equal Approach Limited |
| Description
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EMPLOYMENT ADVISOR WORK PREPARATION - CAMBRIDGE & SUFFOLK
We are recruiting a Employment Advisor Work Preparation for the UK's leading provider of employment opportunities for disadvantaged people. During the last year, this organisation enabled over 10,000 people with a range of disabilities, health conditions and complex barriers to work find and remain in employment, either with significant UK employers or within their own business.
In this role you will be responsible for the delivery of the Workprep contract in the South Yorkshire region.
Core Responsibilities:
To conduct a range of development activities in compliance Work Preparation
contract operational standards including
Identifying and confirming that the candidate has been assigned to the most appropriate element of the service.
Identifying barriers to employment
Matching and marketing candidates to relevant placement opportunities and potential employers through interview arrangement and follow up.
Exceeding individual activity and performance targets as set by the Manager.
Monitoring candidates placed in to work placement on a weekly basis against agreed objectives and recording outcome in the form of reports
To build relationships and manage the expectations of candidates and anyone
accompanying them, including parents, referral partners, carers and friends.
To manage the candidate experience, gain commitment and overcome barriers to employment through successful delivery of agreed objectives and the recruitment stages of the process towards job entry and sustained
employment where appropriate.
EXPERIENCE/SKILLS:
Demonstrable experience of working in a role where, sales, promotional or influencing skills are required.
Background in face to face customer service
Experience of working to structured targets and deadlines.
If you need to receive this information in an alternative format, please contact Equal Approach and we will take reasonable steps to arrange this for you.
Our client is an Equal Opportunities employer and we actively encourage candidate applications from all sections of the community
Our client is an Equal Opportunities employer and CHH actively encourage candidate applications from all sections of the community.
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| Job Type |
Contract |
| Contract Length |
11 months |
| Start Date |
ASAP |
| Contact Details |
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| Job Title |
Equality & Diversity Business Support Advisor |
| Salary/rate |
£76.92 - £84.61/day |
| Location |
Leicester, Leicestershire |
| Job Number |
123184574 |
| Posted |
10/03/2010 (10:20) |
| Agency/Employer |
Equal Approach Limited |
| Description
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EQUALITY & DIVERSITY BUSINESS SUPPORT ADVISOR - PART TIME
We are recruiting an Equality & Diversity Business Support Advisor to work on a part time basis for the UK's leading provider of employment opportunities for disadvantaged people. During the last year, this organisation enabled over 10,000 people with a range of disabilities, health conditions and complex barriers to work find and remain in employment, either with significant UK employers or within their own business.
SUMMARY OF POSITION
To provide a high quality project co-ordination service, to support implementation of the Employment Services Single Equality Scheme, managing a wide range of tasks and activities, including confidential and personal data and delivering strong business support to the Equality and Diversity team. To positively promote Equality and Diversity across the Company.
CORE RESPONSIBILITIES
• To undertake project planning and monitoring of activity. Provide project status reports and highlight possible risks and issues. Assist with all aspects of the project, including file management.
• To act as a central hub for information within assigned projects; to include facilitating meetings, managing agendas, taking meeting minutes and circulating documents, processing invoices and expenses relevant to the project
• To be responsible for the Sharepoint Equality & Diversity pages and ongoing maintenance of calendars, resources, views and project plans and articles regarding Diversity
• To provide support to the Equality and Diversity Manager, reporting and data manipulation duties to ensure compliance and meet stakeholders requirements
• To organise raw data into standard format that follows company standards, suggesting improvements to processes and templates including impact assessment requirements.
• Supporting the Diversity Taskforce through research, following through on actions plans & reports. To support and implement the Recruitment, Attraction & Engagement strategy
KEY PERFORMANCE INDICATORS AND/OR BUDGET/REVENUE/COST RESPONSIBILITY
• Meeting deadlines as specified by the Equality and Diversity Manager.
• Providing a consistency in communication, ensuring that all relevant parties are provided with accurate information relating to the programme or the project.
• Ensuring documentation is accurate, compliant and auditable.
MINIMUM QUALIFICATIONS, SKILLS OR EXPERIENCE
EDUCATION/EXPERIENCE:
• Some experience & understanding of Equality & Diversity legislation, business benefits and inclusion matters
• Proven track record of scheduling
• To be able to demonstrate full competence when providing project management support
• Strong computer skills in Word, Excel and Outlook.
• Experience of working to measurable targets and deadlines.
SPECIAL SKILLS/KNOWLEDGE/ABILITIES
• Able to multi-task to meet required targets and deadlines.
• Articulate, confident and discrete.
• Self motivated, with the ability to take ownership and accountability and use initiative to achieve business goals
• Flexible
• Team player, respecting the roles and responsibilities of others
• Attention to detail, ensuring accuracy at all times
• Strong computer skills including solid knowledge of Word, Excel and Outlook.
• To have the ability to travel independently as required.
• Resilient and tenacious
• Excellent organisation and planning skills
This role is part time and will be 21 hours per week over three days per week. This will ideally be Wednesday to Friday.
Our client is an Equal Opportunities employer and we actively encourage candidate applications from all sections of the community. Equal Approach is working towards the ‘Investors in Diversity’ accreditation.
Our client is an Equal Opportunities employer and CHH actively encourage candidate applications from all sections of the community.
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| Job Type |
Contract |
| Contract Length |
11 months |
| Start Date |
ASAP |
| Contact Details |
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| Job Title |
Employment Advisor |
| Salary/rate |
£85.06/day |
| Location |
Wembley, Middlesex |
| Job Number |
123184886 |
| Posted |
10/03/2010 (10:15) |
| Agency/Employer |
Equal Approach Limited |
| Description
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EMPLOYMENT ADVISOR
We are recruiting an Employment Advisor for the UK's leading provider of employment opportunities for disadvantaged people. During the last year, this organisation enabled over 10,000 people with a range of disabilities, health conditions and complex barriers to work find and remain in employment, either with significant UK employers or within their own business.
As an Employment Advisor you will :
• Evaluate candidate’s skills, match them to current vacancies, and prepare them for interviews.
• Build relationships with employers, ensuring a good understanding of their business and vacancies.
• Work to targets by ensuring that vacancies are filled within agreed timescales.
• Complete contractual paperwork relating to Job Starts
• Conduct onsite employer health & safety assessments in line with programme contract requirements
You will have the following skills and experience:
• A customer focussed background with a proven ability to communicate at all levels.
• You will be well organised .and be able to prioritise work
• Have strong sales, negotiation and influencing skills with a strong commitment to achieving targets.
• Good keyboard skills including a working knowledge of Microsoft Word, Excel Email and databases.
• Be a strong and dynamic team player and adopt a positive and flexible approach to work.
• Strong commercial acumen
Our client is an Equal Opportunities employer and we actively encourage candidate applications from all sections of the community. Equal Approach Ltd is working towards the ‘Investors in Diversity’ accreditation.
Our client is an Equal Opportunities employer and CHH actively encourage candidate applications from all sections of the community.
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| Job Type |
Contract |
| Contract Length |
6 months |
| Start Date |
ASAP |
| Contact Details |
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