| Job Title |
|
Marketing Assistant |
| Location |
|
Kettering, Northamptonshire |
| Job Number |
|
129160286 |
| Posted |
|
21/05/2012 (11:34) |
| Agency/Employer |
|
Friendlypeople Recruitment Ltd |
Description
|
|
We are currently recruiting for Marketing graduates with a flair for creativity and excellent analytical skills. Candidates will be a graduate in a Marketing (or similar) and will take full control of all marketing (end to end) including campaign creation, delivery & budgets. The ideal candidate will hold the ability to work in a methodical and organised manner, you will have excellent Excel skills and other MS applications.
Please forward your CV for an immediate telephone interview!
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Inventory & Pricing Analyst |
| Location |
|
Kettering, Northamptonshire |
| Job Number |
|
115135013 |
| Posted |
|
17/05/2012 (09:44) |
| Agency/Employer |
|
Friendlypeople Recruitment Ltd |
Description
|
|
Inventory & Pricing Analyst
The role holder for this position will be responsible for the inventory & pricing management for a given territory in Europe
Kettering
ROLE PURPOSE
Maximize overall inventory utilization and yields for Exchange and Rental products.
Evaluate results through the use of computer/statistical modeling and analysis.
Present effective reports and analyses investigating historical and current trends, inventory utilization and projections used in support of marketing efforts.
Able to work independently as well as be able to collaborate with the team to meet requirements of internal and external customers.
KEY TASKS / RESPONSIBILITIES / ACCOUNTABILITIES
Develop and implement pricing plans that maximises inventory usage and provides highest returns
Research and analyse information for assigned geographic regions; provide critical insight to management on trends
Identify and clarify revenue and inventory management issues and provide recommendations for inventory movement to appropriate business units
Identify supply sourcing opportunities and work with internal customers to acquire new/additional inventory
Submit creative and effective methods to meet business needs in a timely manner. Complete adhoc analysis as necessary and serve as a subject matter expert for cross functional teams
The candidate should have a bias for action and have interest and strengths in competitive strategy and innovation and be able to have the ability to quickly understand the business and Provide end-to-end business analytics
Provide creative thought and have the ability to quickly understand the business and have strong learning orientation
Conduct analyses to develop and document business opportunities and follow through with action and outward communication to implement value creating ideas in an expedient manner.
PERSONAL SPECIFICATION
QUALIFICATIONS/EDUCATION REQUIRED
The ideal candidate will have a degree, or at least a good academic record up to further education
1-5 years of relevant experience in a similar role
Not essential:
SAS or statistical qualification
SQL knowledge is a plus
SKILLS/KNOWLEDGE REQUIRED
An understanding of Revenue management principles.
Highly numerate with strong analytical skills
Strong Excel skills required
Target orientated
Ability to produce accurate work
Experience of working to strict deadlines
Excellent organisational and planning skills
Excellent written and spoken communication skills
Self starter with curiosity
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Control System Engineer |
| Location |
|
Market Harborough, Leicestershire |
| Job Number |
|
107722497 |
| Posted |
|
17/05/2012 (09:43) |
| Agency/Employer |
|
Friendlypeople Recruitment Ltd |
Description
|
|
We are currently seeking an experienced Control System Engineer for our client based in Market Harborough. The role will play a key role in developing and providing the control system support
function within our clients organisation.
* Projects
To quote, design and implement control system solutions for small to medium scale refurbishment, upgrade and enhancement projects
To quote, design and implement control system solutions for projects (although not initially)
* Department development
To assist in the development of the control system function within the organisation.
Key tasks
* Support of existing installations
To gain a working knowledge of the control systems on all existing sites that have a support contract in place within an agreed period
To support the control system function of installations where our clients have a PLC hotline contract in place. The support period will cover out of hours and weekends
To attend customer sites where required to analyse and rectify issues and faults relating to control system function.
* Upgrades, enhancements and refurbishment
To work with the Sales and LTS functions to assist in the production of upgrade and enhancement proposals
To manage the control aspects of upgrade and enhancement projects awarded
To develop the electrical systems and control system software required for such projects
To attend site to implement, test and commission electrical and control system software
To provide ongoing support
* Department development
To assist in setting standards for electrical design and installation.
To assist the sales and LTS function to produce accurate costing Information
To assist in the training of new control system resource
* Major projects
To approve the PLC and electrical specifications on subcontract quotes
To write PLC functional specifications where required
To support commissioning, testing and go live activities of new projects
The ideal candidate will have industry experience and have experience of the PLC code for cranes and conveyors.
Please note: This job description is a guideline and does not aim to detail every possible task and expectation. The job description may be subject to change from time to time.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
| Job Title |
|
WEBSITE DEVELOPER / GRAPHIC ARTIST |
| Salary/rate |
|
£14000 - £18000/annum |
| Location |
|
Kettering, Northamptonshire |
| Job Number |
|
113595189 |
| Posted |
|
17/05/2012 (09:43) |
| Agency/Employer |
|
Friendlypeople Recruitment Ltd |
Description
|
|
WEBSITE DEVELOPER / GRAPHIC ARTIST
Required for the web design and programming division of an Interstate CMS and web
design company based in Los Angeles, California.
The office is located within the Kettering area and our client is looking for a talented PHP Web Developer and graphic artist to support our clients existing team. You will have a portfolio of websites and also experience in developing a bespoke contact management system from scratch.
Candidates must be fluent in hand coded HTML, CSS, JQUERY. You must also be proficient in Photoshop, FLASH and have some knowledge of PHP, MYSQL programming.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Legal Services Assistant |
| Salary/rate |
|
£15000 - £15015/annum £15,015 + excellent benefits |
| Location |
|
Kettering, Northamptonshire |
| Job Number |
|
109180432 |
| Posted |
|
17/05/2012 (09:42) |
| Agency/Employer |
|
Friendlypeople Recruitment Ltd |
Description
|
|
LEGAL SERVICES ADVISOR VACANCIES x 3
Full Time
The legal services advisor role is based in a call centre in Kettering and involves initial assessment of inbound and outbound enquiries over the telephone that are generated from a range of marketing sources.
Applicants should be passionate about delivering customer service with previous experience of advising the public either in person or over the telephone essential. Excellent communication including active listening and influencing skills and a natural ability to build empathy and rapport are essential for success in this role. A legal background would be helpful but is not essential as we offer full training in our field and this is a great opportunity to gain a qualification in legal services provisions.
The call centre opening hours are Monday ? Friday 8am ? 9pm, Saturday 9am ? 6pm and Sunday 9.30am ? 5pm. Full time roles will be 37.5 hours per week during the operating hours above on a rota basis and will include Saturdays, Sundays and Bank Holidays. Applicants need to be able to work all shifts during the opening hours.
You will receive an excellent basic salary with bonus potential, 25 days holiday per year and additional benefits.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Sales Executive |
| Location |
|
Northamptonshire |
| Job Number |
|
118448906 |
| Posted |
|
17/05/2012 (09:42) |
| Agency/Employer |
|
Friendlypeople Recruitment Ltd |
Description
|
|
Senior Sales Executives/ Sales Executives
The suitable candidate should be a results orientated self starter who wants a career with one of the largest parcel operations in Europe.
This position is all about YOU; what you can bring to the Company to drive the business on. You should be ready to role up your sleeves, make your own calls, and your own appointments, MAKE IT HAPPEN.
Our client is a leading provider of a comprehensive global range of time sensitive, quality driven collection and delivery services for documents, parcels and freight throughout the UK and Eire, together with over 200 countries and territories worldwide.
Whilst you will be happy with the amount of independence you get to do your job, there is a strong support structure to build on your sales background; exceptional training, as well as progression opportunities; perhaps even a move into management in the future.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
| Job Title |
|
ASP.Net Web Developer |
| Location |
|
Kettering, Northamptonshire |
| Job Number |
|
113537088 |
| Posted |
|
17/05/2012 (09:41) |
| Agency/Employer |
|
Friendlypeople Recruitment Ltd |
Description
|
|
Salary is dependent on experience.
ASP.Net (VB.Net) Web Developer
We are looking for a talented ASP.Net/VB.Net website developer who is local to the Kettering area.
Essential skills required are ASP.Net (using VB.Net), XHTML/CSS, MS SQL Server.
Desirable skills are Classic ASP, Javascript, IIS management experience and SagePay integration experience.
You must have a portfolio of websites and experience in developing bespoke Content Management Systems from scratch.
We will require demos of websites you have developed before an interview will be considered.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Collections Advisor |
| Location |
|
Kettering, Northamptonshire |
| Job Number |
|
109182163 |
| Posted |
|
17/05/2012 (09:41) |
| Agency/Employer |
|
Friendlypeople Recruitment Ltd |
Description
|
|
We are currently looking for Saturday people to work for an organisation located in Kettering.
Duties
The Collections Advisor main responsibility to arrange collections of outstanding balances on consumer accounts and arranging payment plans to cover any outstanding debts, and provide support to our existing consumer base. . The role requires an ability to work effectively as an individual and as part of a team and to be able to combine operational, analytical and organisational skills with attention to detail in a changing environment.
To make and handle outbound calls to PPIClaimline Consumers; representing the values of the Company and the PPIC brand.
Be able to quickly influence and support the consumer..
To be a Consumer Champion in providing excellent sales through service.
Accurately and efficiently capturing data using the IT systems.
To meet required productivity and performance targets.
Actively participate in team meetings and to receive and act on feedback from reviewed calls.
Hours are 9-6. Saturdays only.
Hourly rate - £7.20
|
| Job Type |
|
Temporary |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Customer Project Co-ordinator |
| Location |
|
Corby, Northamptonshire |
| Job Number |
|
109181947 |
| Posted |
|
17/05/2012 (09:41) |
| Agency/Employer |
|
Friendlypeople Recruitment Ltd |
Description
|
|
Located in Corby, Northamptonshire our client, is an award winning, independent print, point-of-purchase and packaging company.
They are looking to appoint a full-time, Customer Project Co-ordinator to work within their organisation that specialise in the design and production of high quality printed cartons.
This position would suit an individual with an exceptional customer focused approach and proven project management experience within a high demand office environment.
The role necessitates liaison across all areas at all levels to ensure deadlines and expectations are met and managed at all times, a friendly, professional and informative service should be provided to all business contacts; internal and external alike.
Applicants should be IT literate as the role commands the use of the Companys IT workflow systems and requires a good understanding of the Microsoft Office Suite; whilst a basic understanding of process software would be advantageous, this is not essential as training will be provided.
The successful applicant should have an outstanding attention to detail; be customer facing and capable of interpreting customer needs. The candidate should observe an exceptional work ethic, be confident in working independently and also as part of an intimate specialist team. The individual will look to become the Champion for customer needs through their project management focus.
Hours are 37.25 per week. Salary dependent upon experience. Holidays are currently 25 days per annum (pro-rata) plus statutory holidays. Pension and child care voucher schemes are available.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Renewals Consultant |
| Salary/rate |
|
£15000 - £17000/annum + Annual Bonus of approx £5,00 |
| Location |
|
Northampton, Northamptonshire |
| Job Number |
|
109180298 |
| Posted |
|
17/05/2012 (09:41) |
| Agency/Employer |
|
Friendlypeople Recruitment Ltd |
Description
|
|
Our client is currently recruiting for a talented Consutlant to join their renewals team in Northampton. They are seeking a multi skilled individual to contact clients and liaise with insurance companies in order to retain the optimum amount of business possible.
You will be required to contact customers regarding their renewal, assess market rates, relay information to underwriters, ensure our compliance with FSA regulations and to renew policies.
You will be required to communicate by letter, telephone and e-mail to establish the information needed both from our clients and our Insurer panel to enable you to obtain and quote for each renewal risk presented. To be successful in this role you will need an excellent telephone manner, articulate written communication skills and manage your client base.
Your employment background should include:
« Personal lines Motor Insurance experience is essential
« Knowledge of FSA regulations would be an advantage
« An ability to work as a team player and using your own initiative
« Daily communications with the general public via telephone or face to face
Your skills and abilities should include:
« An ability to work under pressure to meet targets
« Organisational talent and a good degree of administrative skills
« A high standard of written communication
« A proven record of selling within an office environment
« Able to work competently with numbers
« A competent understanding and working ability with Microsoft Word, Excel and Outlook
The role:
« Establish and maintain effective working relationships within your team and other departments
« Maintain and develop existing relationships with our Insurer providers
« Develop a good understanding of all areas of the business
« To retain business and promote growth within existing accounts
« Maintain a structured work schedule to ensure that all job requirements are achieved within set time frames
Ideal candidates will be career minded and be prepared to go the extra mile to achieve results. As a growing business successful candidates will have an excellent opportunity to progress within the company.
As part of our commitment to advance your career and to provide a high quality service to our clients we will provide on-going training and regular performance related reviews.
Employment package and benefits include:
« Hours of work 9am - 6pm, Monday to Friday
« 20 days holiday entitlement plus all Bank Holidays increasing with longevity of service
« Healthcare Insurance plan after 2 years of service
« Long-term Profit Share scheme after 3 years of service
« Monthly performance related bonuses
Salary is negotiable dependent on experience.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Operations Executive |
| Location |
|
Kettering, Northamptonshire |
| Job Number |
|
110134296 |
| Posted |
|
17/05/2012 (09:40) |
| Agency/Employer |
|
Friendlypeople Recruitment Ltd |
Description
|
|
We are currently recruiting for the position of Logistics and Operations Executive. The role will report directly to the Head of Department and be a part of the excellent Operations Team.
The Operations Team is involved with co-ordinating the proactive and planned, day to day safety and operations of their offshore and onshore operations.
This is a hands-on role covering specific programmes of work such as procurement, logistics, manning, material monitoring, liaising with supervisors, 3rd parties, suppliers, KPI monitoring and directing appropriate data feedback to our clients.
Key Responsibilities:
Ideally you will be a graduate in a related discipline and possess an interest within an Operational / logistical role - we are seeking candidates with drive and the willingness to learn and develop within a niche industry.
IT literacy and a sharp eye for figures is essential. A degree in logistics / business administration / supply chain management would be beneficial with a good base knowledge of Health & Safety requirements.
You will also hold intermediate to advanced levels of MS Applications including Excel / Word / Powerpoint.
You will be able to multi-task often with conflicting priorities, and commercial pressure. You will need to be results orientated with a positive outlook and a clear focus on high quality.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Weddings and Events Co-ordinator |
| Salary/rate |
|
£14500 - £16000/annum |
| Location |
|
Kettering, Northamptonshire |
| Job Number |
|
130009024 |
| Posted |
|
17/05/2012 (09:40) |
| Agency/Employer |
|
Friendlypeople Recruitment Ltd |
Description
|
|
Wedding & Events Co-ordinator
Our client is currently recruiting for an experienced Wedding and Events Co-ordinator with previous experience of working within the hotel industry
The role will hold the following responsibilites:
. To provide a customer focused service.
Ensure the Hotel and company standards are maintained at all times.
To provide an efficient and courteous Wedding Service in response to enquiries, requests and bookings.
To provide a full range of business services to users.
SPECIFIC DUTIES
Maximise on Bookings support the selling strategy.
Administration of the diary to ensure maximum efficiency on Wedding & Events occupancy.
Offer show-rounds to potential Wedding & Events Clients.
Be a point of contact for new Wedding & Events clients and answer any queries they might have and support the Wedding & Events Manager with all existing bookings.
To support the effective administration of Wedding & Events activities in the hotel and communicate these effectively to all departments within the hotel.
Assist the Wedding & Events Manager with preparing the weekly and monthly reports and to make sure they are completed in the Managers absence.
GENERAL DUTIES
Ensure that all amendments are recorded on the final Booking Order Form and issued to all departments.
Ensure all provisional bookings are chased according to agreed dates.
To ensure the company standards are maintained at all times.
Ensure relationship with other departments is effective and positive.
Ensure customer needs are effectively communicated and delivered.
Ensure that hotel and company standards are maintained at all times.
To carry out effective handling and subsequent conversions of all enquiries.
To be fully conversant with all aspects of the hotel product, services and rates.
To attend wedding fairs and other sales events.
To do evening and weekend show rounds.
To assist in the running of the overall office and support the Conference team when needed.
PERSONAL REQUIREMENTS
1. To conform to all Rules and Regulations outlined in the Staff Handbook and Staff Contract, in addition to those established by the Hotel General Manager.
2. To represent the Company and the Hotel in a loyal, professional and knowledgeable manner at all times.
3. To demonstrate knowledge of the Companys Health & Safety Procedure and Fire Procedure.
4. Not to engage in other paid (or otherwise) work outside of the Company without the written permission of the Company Personnel & Training Manager.
5. To have regular attendance, which is a condition of employment. As you will need to be reliable and dependable in order for the department to run smoothly.
6. To be punctual, which is a condition of employment, ensuring that you are at work on time.
7. To take a pride in your appearance- making sure that you are clean and tidy for your arrival each day. This includes wearing the appropriate uniform in the appropriate way at all times whilst on duty.
8. You are expected to keep a positive and optimistic attitude at work. So that we can maintain our high standards and our ability to deal with problems quickly, for our internal (colleagues) and external (guests) customers.
9. Effective and immediate co-operation is expected of you when your Head of Department asks you to do something, or a member of the management team.
10. You are expected to work at the appropriate speed to get the job done and produce quality end products and service delivery.
11. All employees are expected to have a mature and flexible approach towards your working life.
If you have experience within this area and you are a driven and talented individual then please do email your CV to us for an immediate interview.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
HSE and Operations Executive |
| Location |
|
Kettering, Northamptonshire |
| Job Number |
|
107781451 |
| Posted |
|
17/05/2012 (09:40) |
| Agency/Employer |
|
Friendlypeople Recruitment Ltd |
Description
|
|
HSE and Operations Executive
Our cilent was established in 1975 and is a diverse, forward thinking group of companies; and each company within the group is a specialist organisation well established within its own right and highly thought of by its customers. Our client prides themselves on innovation and diversity and currently work in fields such as corrosion control for the offshore, marine and downstream petro chemical industries, pump manufacture, video conferencing, IT and audio visual support.
JOB SUMMARY
Within this role you will be responsible for the groups HSE policy and Operational support to both offshore and onshore projects. The role will require you to manage and ensure compliance with Health, Safety & Environmental (HSE) responsibilities and co-ordinate the proactive and planned, day to day safety and operations of our clients offshore and onshore projects.
This will be achieved by maintaining a thorough understanding of all contract specific programmes of work and managing all aspect associated such as HSE, procurement, logistics, manning, material monitoring, liaising with supervisors, 3rd parties, suppliers, KPI monitoring and directing appropriate data feedback to clients.
Pro-active planning, decision making, communication and monitoring are day to day requirements of the role.
KEY SKILLS
Ideally you will possess a proven track record of working within a HSE or Operational / Logistical role, or we would equally like to hear from you if you are an associated graduate seeking an new challenge within HSE and Operations.
A degree in logistics / business would be beneficial (but not essential) with a good base knowledge of HSE. NEBOSH or COSHH training is also desirable. Training will be provided for the chosen candidate including offshore survival training. IT literacy and a sharp eye for figures is also essential.
You will have to be fast thinking, extremely well organised, able to make decisive decisions and streamline your output to best suit the task within a small but effective operating team.
You will be able to multi-task often with conflicting priorities, and commercial pressure. You will need to be results orientated with a positive outlook and a clear focus on high quality and business profit.
You will also be required to travel within the UK and on a Worldwide basis as projects permit.
Full driving licence required.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
| Job Title |
|
PHP / WEBSITE PROGRAMMER |
| Salary/rate |
|
£14000 - £20000/annum |
| Location |
|
Kettering, Northamptonshire |
| Job Number |
|
113595193 |
| Posted |
|
17/05/2012 (09:40) |
| Agency/Employer |
|
Friendlypeople Recruitment Ltd |
Description
|
|
PHP / WEBSITE PROGRAMMER
We are currently recruiting on behalf of our client for a PHP / Wedbsite Programmer for the web design and programming division of an Interstate CMS and Web Design company based in Los Angeles, California.
The office is located within the Kettering area and we are looking for a talented PHP web developer to support our existing team. You will have a portfolio of websites and also experience in developing a bespoke contact management system from scratch.
Candidates must be fluent in PHP, MYSQL, HTML, CSS, JQUERY.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Claims Handler x2 |
| Location |
|
Kettering, Northamptonshire |
| Job Number |
|
109180427 |
| Posted |
|
17/05/2012 (09:40) |
| Agency/Employer |
|
Friendlypeople Recruitment Ltd |
Description
|
|
Our client, based in Kettering is currently recruiting for a Claims Advisor who will act as a first point of contact to the consumer answering their queries.
The role requires an ability to work effectively as an individual and as part of a team and to be able to combine operational, analytical and organisational skills with attention to detail in a changing environment.
Purpose of Role:
Claims Advisors will deal with large volumes of inbound and outbound calls. The main purpose of these calls is to assess the consumers eligibility for compensation and to answer any queries they may have. As most work takes place over the telephone, it is vital that candidates can convey knowledge, enthusiasm, and energy over the telephone effectively.
Your excellent grasp of the legal issues, friendly personality and professional telephone manner will be an important influence.
Key Responsibilities for Claims Advisors are:
To handle inbound and outbound calls and be the first point of contact for customers
To be a Consumer Champion in providing excellent sales through service.
Following guidelines and processes in assessing each Consumers potential claim.
Effective decision making using appropriate knowledge in screening potential claims.
To follow-up initial claim call to answer questions and chase outstanding claim forms.
Accurately and efficiently capturing data using the IT systems.
To meet required productivity and performance targets.
Other tasks as required for efficient running of the contact centre.
Actively participate in team meetings and to receive and act on feedback from reviewed calls.
Claims Advisors should be able to demonstrate:
Excellent verbal & written communication skills
Ability to build rapport with Consumers to be able to positively influence their decision making.
Display sales and service skills.
Detail conscious and able to accurately follow processes
Able to consistently demonstrate active listening skills
Confident & literate in office IT systems with good keyboard skills
Ability to work effectively at an individual level whilst contributing to the performance of the team.
A self-starter, motivated to work to high standards in a target driven environment and to meet personal and team targets consistently.
Adaptable and resilient, able to work in a changing environment.
Experience of working in a contact centre is desirable but not essential as full training is provided.
Hours of work in this role are:
37.5 hours per week during contact centre operating hours:
Monday Friday 8.00 am 9.00 pm
Saturday 9.00 am 6.00 pm
Sunday 9.30 am 5.00 pm
Benefits offered in this role are:
Starting salary of £15015 per annum (equivalent to £7.70 per hour)
Performance related bonus (currently monthly and subject to achievement of targets)
Investment bonus
25 days paid holiday
Stakeholder pension scheme
Childcare vouchers
Travel Club
Eye care vouchers
Opportunity to undertake QCF (formerly NVQ) qualification
Please send a copy of your recent CV to us for an immediate telephone interview!
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Claims Handler x2 |
| Location |
|
Kettering, Northamptonshire |
| Job Number |
|
109180428 |
| Posted |
|
17/05/2012 (09:40) |
| Agency/Employer |
|
Friendlypeople Recruitment Ltd |
Description
|
|
Our client, based in Kettering is currently recruiting for a Claims Advisor who will act as a first point of contact to the consumer answering their queries.
The role requires an ability to work effectively as an individual and as part of a team and to be able to combine operational, analytical and organisational skills with attention to detail in a changing environment.
Purpose of Role:
Claims Advisors will deal with large volumes of inbound and outbound calls. The main purpose of these calls is to assess the consumers eligibility for compensation and to answer any queries they may have. As most work takes place over the telephone, it is vital that candidates can convey knowledge, enthusiasm, and energy over the telephone effectively.
Your excellent grasp of the legal issues, friendly personality and professional telephone manner will be an important influence.
Key Responsibilities for Claims Advisors are:
To handle inbound and outbound calls and be the first point of contact for customers
To be a Consumer Champion in providing excellent sales through service.
Following guidelines and processes in assessing each Consumers potential claim.
Effective decision making using appropriate knowledge in screening potential claims.
To follow-up initial claim call to answer questions and chase outstanding claim forms.
Accurately and efficiently capturing data using the IT systems.
To meet required productivity and performance targets.
Other tasks as required for efficient running of the contact centre.
Actively participate in team meetings and to receive and act on feedback from reviewed calls.
Claims Advisors should be able to demonstrate:
Excellent verbal & written communication skills
Ability to build rapport with Consumers to be able to positively influence their decision making.
Display sales and service skills.
Detail conscious and able to accurately follow processes
Able to consistently demonstrate active listening skills
Confident & literate in office IT systems with good keyboard skills
Ability to work effectively at an individual level whilst contributing to the performance of the team.
A self-starter, motivated to work to high standards in a target driven environment and to meet personal and team targets consistently.
Adaptable and resilient, able to work in a changing environment.
Experience of working in a contact centre is desirable but not essential as full training is provided.
Hours of work in this role are:
37.5 hours per week during contact centre operating hours:
Monday Friday 8.00 am 9.00 pm
Saturday 9.00 am 6.00 pm
Sunday 9.30 am 5.00 pm
Benefits offered in this role are:
Starting salary of £15015 per annum (equivalent to £7.70 per hour)
Performance related bonus (currently monthly and subject to achievement of targets)
Investment bonus
25 days paid holiday
Stakeholder pension scheme
Childcare vouchers
Travel Club
Eye care vouchers
Opportunity to undertake QCF (formerly NVQ) qualification
Please send a copy of your recent CV to us for an immediate telephone interview!
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
| Job Title |
|
Marketing Executive |
| Location |
|
Northamptonshire |
| Job Number |
|
129159837 |
| Posted |
|
17/05/2012 (09:39) |
| Agency/Employer |
|
Friendlypeople Recruitment Ltd |
Description
|
|
We are currently recruiting for Marketing graduates with a flair for creativity and excellent analytical skills. Candidates will be a graduate in a Marketing (or similar) and will take full control of all marketing (end to end) including campaign creation, delivery & budgets The ideal candidate will hold the ability to work in a methodical and organised manner, you will have excellent Excel skills and other MS applications.
Please forward your CV for an immediate telephone interview!
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Trainee Accounts Assistant |
| Location |
|
Kettering, Northamptonshire |
| Job Number |
|
101345192 |
| Posted |
|
17/05/2012 (09:39) |
| Agency/Employer |
|
Friendlypeople Recruitment Ltd |
Description
|
|
Our client, based in Kettering, is currently recruiting for a Trainee Accounts Assistant to join their expanding Finance team. This is a perfect opportunity for you to develop a career in an Accounts role.
JOB SUMMARY
The successful candidate will ideally have a strong academic background, ideally to A level standard and have a keen interest in developing a career within an accounts position - full training will be provided. Key to this role will be your ability to prove you are reliable, a self starter, with strong initiative, communication skills and a good eye for detail.
The role will train and develop your skills in the following areas:
Purchase, sales, and general ledger
Month end procedures and reporting
Assisting with Year end
Accruals & Prepayments
To be considered you will require as a minimum:
- A consistently strong academic career, ideally to A Level standard.
- Demonstrate strong communication skills
- MS applications experience with Word, Excel and Outlook.
Person Specification
If you feel you can demonstrate the above, please do not hesitate to apply. Only candidates who submit a CV with the required information will be considered for application. Pro-active planning, decision making, communication, troubleshooting and monitoring are day to day requirements of the role.
KEY SKILLS
You will have to be fast thinking, extremely well organised, able to make decisive decisions with the support and input from your senior team mentor. Eventually, after key training you will be required to work off your own initiative & trouble shoot.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
 |
|
|
|
|
 |
| Job Title |
|
Developer |
| Salary/rate |
|
£25000 - £35000/annum Neg. |
| Location |
|
Milton Keynes, South East |
| Job Number |
|
113601782 |
| Posted |
|
17/05/2012 (09:39) |
| Agency/Employer |
|
Friendlypeople Recruitment Ltd |
Description
|
|
Developer
Working Hours: Monday Friday / 09:00 17:30
Holiday: 20 Days
Salary: TBA - Dependant on Experience
Job Description:
Solution Development and Delivery
Designs and codes superior technical solutions.
Recognises system deficiencies and implements effective solutions.
Applies coding standards including test driven development and appropriate design patterns.
Adheres to continuous integration, build and release processes.
Delivery-focussed with a high emphasis on robust, scalable, maintainable software.
Experience of Agile/Scrum software development methodology.
Organisational Responsibilities
Seek and participate in development opportunities above and beyond required training.
Suggest areas for improvement in internal processes along with possible solutions.
Actively contribute to corporate knowledge base.
Professional Qualities
Generates enthusiasm among team members.
Understands how to communicate difficult/sensitive information tactfully.
Professional and flexible attitude to work.
Core Competencies:
Design and Architecture
Strong knowledge of design patterns and object orientated design.
Strong knowledge of building and maintaining/refactoring data-driven web applications.
Experience of test driven development.
Solid appreciation of good UI practices.
Programming Technologies
Strong knowledge of C# and ASP.NET with a keen interest in programming best practices.
Experience of leading server-based web technologies (ASP.NET MVC2 or 3).
UI skills, particularly jQuery and HTML5.
Evidence of development of highly available data-driven web applications that scale to high volumes of concurrent users.
Relational Databases
Solid understanding of the core principles of excellent transactional schema design including tables, keys, types, triggers and normalization.
Excellent knowledge of querying databases using T-SQL in a functional set based manner.
Desirable Competencies:
Database performance tuning.
Experience of Configuration Management.
Database de-normalization and data warehousing using SSIS and SSRS.
Analysis Services using SSAS.
SharePoint development.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
 |
|
|
|
|
| Job Title |
|
Marketing Executive |
| Salary/rate |
|
£19000 - £20000/annum |
| Location |
|
Kettering, Northamptonshire |
| Job Number |
|
129159903 |
| Posted |
|
17/05/2012 (09:39) |
| Agency/Employer |
|
Friendlypeople Recruitment Ltd |
Description
|
|
We are currently recruiting for Marketing graduates with a flair for creativity and excellent analytical skills. Candidates will be a graduate in a Marketing (or similar) and will take full control of all marketing (end to end) including campaign creation, delivery & budgets. The ideal candidate will hold the ability to work in a methodical and organised manner, you will have excellent Excel skills and other MS applications.
Please forward your CV for an immediate telephone interview!
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
 |
|
|
|
|