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| Job Title |
Service Delivery Manager |
| Location |
Northampton,, Northamptonshire |
| Salary/rate |
£18000 - £19000/annum Excellent Bounus |
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| Job number |
116123258 |
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| Posted |
07/11/2008 (16:07) |
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| Agency/Employer |
Adecco |
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Description
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You must have SMD experience in a call centre environment.
The hours of work at a Thursday and Friday evening and Saturday and Sunday full days.
You will have strong people management and client relationship experience
Have managed team leaders and be a confident decision maker
You will be used to a busy call centre environment. this is an excellent opportunity in a growing company
You will have experience in report and statistical analysis
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| Job type |
Permanent |
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| Contract length |
N/A |
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| Start date |
Immediate start |
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| Contact name |
Rachel Berry |
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| Ref no |
adrb |
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| Job Title |
Warrenty Processor |
| Location |
Northampton, Northamptonshire |
| Salary/rate |
£14000 - £14500/annum |
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| Job number |
126149388 |
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| Posted |
07/11/2008 (13:33) |
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| Agency/Employer |
Adecco |
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Description
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We are looking for excellent communicators, with excellent team players whom are able to co-operate within a team and on their own initiative. With excellent attention for detail and flexible
Key Responsibilities:
. To ensure timely processing of all warranty claims
. To ensure all relevent details are recored accurately on the necessary spreadsheets
. To process all swapout to ensure that the correct faulty parts are returned to the suppliers
. To follow all necessary procedures for the processing of warrenty claims
. To resolve any queries resulting from warranty claims
. To escalte any issues to the External Repair Team Leader
. To notify the External Repair Team Leader of any potential warranties that can be investigated
Relevent experience:
. Knowledge of MXP and telphone systems
. Basic knowledge of Excel
. Good Numeracy
. Basic Literacy
Key Skills:
. Communication
. Problem solving
. Prioritisation
. Abiliy to follow processes accurately
Mon - Fri 9.00 - 17.30
Immediate start |
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| Job type |
Permanent |
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| Contract length |
N/A |
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| Start date |
Immediate start |
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| Contact name |
Rachel Berry |
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| Ref no |
admin |
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| Job Title |
Logistics Administrator |
| Location |
Brackmills, Northamptonshire |
| Salary/rate |
£14000 - £16000/annum |
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| Job number |
126147105 |
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| Posted |
07/11/2008 (13:33) |
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| Agency/Employer |
Adecco |
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Description
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Logistics Administrator
We are looking for a Logistics Administrator whom is self motivated, dynamic, highly organized with excellent communication skills over the phone and within a team.
You will be answering telephone calls within service standard. To validate calls, register for service, and action allocated reports and queues whether by telephone or electronic means. Acts as main focal point for all client requests. Manages all client requests through to resolution.
Key Responsibilities
•To answer calls within service standard.
•To validate calls against contractual entitlement.
•To follow procedures relevant to job role.
.To ensure customer enquiries are brought to the attention of the designated co-ordinator.
•To action allocated reports and queues within service standard.
•To escalate calls when appropriate.
•To ensure client satisfaction.
Key Skills:
•PC literate
•Excellent customer liaison skills
•Interpretation of data & actions
•Prioritisation
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| Job type |
Permanent |
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| Contract length |
Contract to Perm |
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| Start date |
Immediate start |
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| Contact name |
Rachel Berry |
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| Ref no |
T - P |
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| Job Title |
Sales Cashier |
| Location |
Northampton, Northamptonshire |
| Salary/rate |
£13000 - £14000/annum |
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| Job number |
118262238 |
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| Posted |
07/11/2008 (13:33) |
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| Agency/Employer |
Adecco |
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Description
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Sales Cashier
An excellent opportunity has arisen for sales and customer focused individuals to join an established and expanding retail foreign
exchange team as a Sales Cashier.
You will have excellent sales, customer service and communication skills to help us exceed customer needs. Previous experience in
retail and/or cash handling is advantageous but not essential as full training will be provided.
Immediate start
Town Centre location |
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| Job type |
Permanent |
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| Contract length |
N/A |
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| Start date |
Immediate start |
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| Contact name |
Rachel Berry |
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| Ref no |
Sales Cashier |
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| Job Title |
sales consultant |
| Location |
Northampton, Northamptonshire |
| Salary/rate |
£15000 - £18000/annum |
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| Job number |
118262240 |
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| Posted |
07/11/2008 (13:33) |
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| Agency/Employer |
Adecco |
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Description
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Executive insurance sales consultant
You will have a passion for sports cars. You must have a knowledge of cars such as Porches, Lamborghinis and Bugatti.
You must have a background in the motor sports industry.
This is not cold calling as it is insurance renewals.
You will have an excellent telephone manner and be able to build rapport with ease.
A driven person you will be passionate about sales.
this is an excellent opportunity in a high calibre environment.
You will be selling car insurance to drivers of sports cars.
You will build rapport with ease and be able to discuss cars with credibility.
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| Job type |
Permanent |
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| Contract length |
N/A |
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| Start date |
Immediate start |
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| Contact name |
Rachel Berry |
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| Ref no |
Executive insurance sales cons |
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| Job Title |
Customer Service / Call Centre |
| Location |
Northampton, Northamptonshire |
| Salary/rate |
£14000 - £16000/annum Excellent Progression Potential |
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| Job number |
109134630 |
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| Posted |
07/11/2008 (13:33) |
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| Agency/Employer |
Adecco |
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Description
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Customer Service / Call Centre.
We are seeking 8 immediate new starters for a new call centre team. You must have call centre experience and ideally have dealt with problem solving. Communication skills over the phone are essential and ability to prioritise. You will have a genuine interest in technology and enjoy being proactive and self motivated. You will need a high level of administrative skills and experience with Microsoft Office and Outlook. Hours of work are between 9am and 6pm.
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| Job type |
Permanent |
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| Contract length |
N/A |
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| Start date |
Immediate start |
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| Contact name |
Rachel Berry |
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| Ref no |
Customer Service (ap) |
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| Job Title |
Team leader |
| Location |
Northampton, Northamptonshire |
| Salary/rate |
£20000 - £23000/annum |
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| Job number |
109137795 |
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| Posted |
07/11/2008 (13:33) |
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| Agency/Employer |
Adecco |
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Description
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Do you have Team Leader / Managment experience. working within a call centre environment?
You will;
Be Motivated
Have experience with people managment
Have excellent communication skills both verbal and written
Experience with people development and training plans
Experience working within SLA guide lines, working to targets and setting targets for your team
You will be reporting tocontact centre manager and will need to be adaptable to work at all levels within the company.
You will be managing a team of 6 -12 individuals and you must be adaptable to change within the organisation.
Monday- Friday (Including some Saturday Mornings)
Shift Patterens
please apply for more information
Immediate start |
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| Job type |
Permanent |
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| Contract length |
N/A |
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| Start date |
Immediate start |
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| Contact name |
Rachel Berry |
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| Ref no |
Call Centre Team Leader |
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| Job Title |
Sales |
| Location |
Moulton Park, Northamptonshire |
| Salary/rate |
£7/hour |
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| Job number |
118263321 |
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| Posted |
07/11/2008 (13:33) |
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| Agency/Employer |
Adecco |
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Description
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We are looking for an idividual with an authorative, outgoing, assertive, confident and outgoing personality, who can think on there feet with Business 2 Business Sales experience.
You will be generating new business plus developing existing business – working through a database of warm and cold leads.
You will be working to daily targets and will be PC Literate.
Office environment
Monday to Friday 9am - 5pm
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| Job type |
Permanent |
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| Contract length |
On Going |
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| Start date |
Immediate start |
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| Contact name |
Rachel Berry |
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| Ref no |
Appointment Setting (DN) |
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| Job Title |
Telesales Executive |
| Location |
Northmapton, Northamptonshire |
| Salary/rate |
£15000/annum Excellent Bounus |
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| Job number |
118263330 |
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| Posted |
07/11/2008 (13:33) |
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| Agency/Employer |
Adecco |
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Description
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Telesales
We are looking for a self motivated, target driven, professional, dynamic and confident individual. Whom has the ability to work on their own initiative.
You must have excellent telephone communication skills. Telesales is ideal but not essential. You will be working in a highly professional office environment and as part of a team.
Monday to Friday
9:00am - 5:30pm
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| Job type |
Permanent |
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| Contract length |
N/A |
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| Start date |
Immediate start |
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| Contact name |
Rachel Berry |
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| Ref no |
Telesales |
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| Job Title |
Payroll Administrator |
| Location |
Northampton, Northamptonshire |
| Salary/rate |
£17000 - £20000/annum |
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| Job number |
126147420 |
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| Posted |
07/11/2008 (13:33) |
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| Agency/Employer |
Adecco |
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Description
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Payroll Administrator
We are looking for a payroll administrator with excellent communication skills both over the phone and within a team.
You need to be highly organised and previous payroll experience is essential!
Key Skills:
Sound payroll knowledge of all aspects of payroll
Experience of doing the above for at least 2 to 3 years or more
Experience of Sage payroll systems a definite advantage but not mandatory
Be able to deal with a wide variety of queries to resolution
Previous participation in year ends a definite advantage
Should be able to work on own imitative with a good eye for detail
Have a sound knowledge of tax and NI and be able to calculate manually.
Monday - Friday
9.00am - 5.30pm
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| Job type |
Permanent |
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| Contract length |
N/A |
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| Start date |
Immediate start |
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| Contact name |
Rachel Berry |
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| Ref no |
Payroll |
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