 |
| Job Title |
|
Product Manager (Legal Services) |
| Salary/rate |
|
£0 - £36000/annum negotiable dependant on experience |
| Location |
|
Folkestone, Kent |
| Job Number |
|
129160443 |
| Posted |
|
24/05/2012 (11:02) |
| Agency/Employer |
|
Pearson Whiffin Recruitment Ltd |
Description
|
|
Job Description
The main purpose of this role is to manage the existing legal services product suite, and to provide strong support in developing new propositions and product developments. The key responsibilities are:
Product Management / Development / Innovation -
Responsibility for product features & benefits and how these support the proposition (including price)
Customers -
Responsibility for root cause analysis of complaints in order to reduce the number (and %). Management of individual complaint cases as required.
Competitors and the Market -
Responsibility for identifying and benchmarking the key sets of competitors.
Regulation / Compliance -
Responsibility for ensuring that the relevant regulations are met.
Project management -
Responsibility for the 'Owner of' role regarding the implementation of product change across the business.
Planning and Reporting -
Responsibility for the product development plan, and ensuring that business plans are generated for all proposed changes.
P&L -
Responsibility for enquiries / quotes and conversion being maximised to drive sales and retention (numbers and income £).
PR -
Responsibility for the regular production and accuracy of press releases
Suppliers -
Responsibility for the management of existing suppliers including all contractual obligations
Requirements -
Knowledge / experience in the legal services industry would be advantageous
Responsibilities -
Product Management / Development / Innovation
Responsibility for product features & benefits and how these support the proposition (including price)
Ensuring that all promotional plans, activity & materials, and all customer communications, including channel usage, is consistent with the product proposition. Customers
Responsibility for root cause analysis of complaints in order to reduce the number (and %). Management of individual complaint cases as required.
Managing customer research requirements and interpreting results - both internal, such as focus groups, and desk.
Managing customer analysis (GMD) requirements and interpreting results.
Undertaking regular call listening, and ensuring other customer feedback is received and utilised
Managing customer satisfaction levels.
Competitors and the Market
Responsibility for identifying the key sets of competitors against which to benchmark (eg top 10 -12 and why).
Ensuring regular competitor analysis is undertaken covering features & benefits, price, and company information.
Full industry and market understanding, including analysis of developments across technology, social change, legal issues, the Government, the state of the economy, and environmental issues.
Regulation / Compliance
Responsibility for ensuring that the relevant regulations (FSA, SRA etc) are met.
Managing the TCF process, in particular where developments are needed / being made.
Ensuring that the brand, values and experience is upheld at all times.
Ensuring that risk is minimised, and that any risk incidents are reported in a timely manner.
Project management
Responsibility for the 'Owner of' role regarding the implementation of product change across the business. Planning and Reporting
Responsibility for the product development plan, and ensuring that business plans are generated for all proposed changes.
Managing the reporting for progress to the relevant management teams pre and post launch. P&L
Responsibility for enquiries / quotes and conversion being maximised to drive sales and retention (numbers and income £).
Ensuring that costs are contained. PR
Responsibility for the regular production and accuracy of the regular product of 'wows and winces'.
Generating an annual proactive plan in order to maximise coverage.
Ensuring that ad hoc opportunities are maximised and that negative PR is minimised. Suppliers
Responsibility for the management of existing suppliers including all contractual obligations.
Ability to manage tenders, contracts and disputes & termination from 3rd parties.
Management (when applicable)
Ability to manage the performance of direct reports, and implement personnel controls. The Individual
First class understanding of product management
Skilled project manager, managing product development cycle & process
Able to come across as a credible representative of the client in third party and supplier negotiations
Able to 'own' and manage relationships with existing third party suppliers
Excellent personal communication and presentation skills.
Strong virtual team management skills with the ability to work collaboratively across functions - team player.
Knowledge of marketing practices
Customer focussed approach
A self-starter
Strong analytical skills, comfortable working at a detailed level If you are an experienced Product Manager (within legal services) and you have the above skill set apply now.
All relevant candidates will be contacted.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
 |
|
|
|
|
|
| Job Title |
|
New Business Sales Executive (Field based) |
| Salary/rate |
|
£27000/annum |
| Location |
|
South East England, South East |
| Job Number |
|
118455037 |
| Posted |
|
23/05/2012 (15:39) |
| Agency/Employer |
|
Pearson Whiffin Recruitment Ltd |
| Description
|
|
Our client is seeking to recruit an experienced Sales professional to join their business to in a field based role covering the South East.
The role will require you to maximise sales of Local Authority products and ancillary searches to new a defined list of existing clients and new clients that have been identified as having significant potential. They will play a key part in growing the total market share of the business. They will be expected to understand in detail customer buying patterns and drivers.
Duties will include:
- To seek out new sales from a defined list of clients with potential within the their market
- Deliver against all agreed company and departmental KPI's and service levels
- Meet and exceed monthly sales targets
- Maintain opportunities and deliver accurate forecasting
- Ownership of sales cycle from start to finish
- Develop relationships with key customer contacts by establishing and building these both before and immediately after the transfer of ownership to the account development team
- Support the Head of New Business Sales in creating key client relationships for the business
- Ensure that all new clients or existing clients where a core service has been sold are smoothly and effectively assimilated into the account development client portfolio thereby maximising revenue opportunities for the business.
- Create and maintain an efficient and effective working relationship with key sales & training resource.
- Help deliver marketing campaigns in tandem with the Marketing Department and Head of New Business Sales
Skills and experience required:
- Previous experience in an Account Management or Business Development role
- A good working knowledge of conveyancing practices would be a distinct advantage
- Previous experience in a field sales role is essential
- Good geographical knowledge of South East
- Good communication skills both in field and telesales
- Have a proactive approach at all times and be able to meet challenges plus have the strength of personality for face to face challenging debates
- Ability to influence and gain commitment at all organisational levels
- Good time management and organisation skills
- Excellent presentation skills
- Able to work flexibly and under pressure to meet deadlines and targets
- Good working knowledge of MS Office software
- Full UK Driving Licence
Apply now for this exciting position.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
asap |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Business Development Manager - IT Services |
| Salary/rate |
|
£22000 - £30000/annum Uncapped OTE |
| Location |
|
Rochester, Kent |
| Job Number |
|
118455036 |
| Posted |
|
23/05/2012 (15:39) |
| Agency/Employer |
|
Pearson Whiffin Recruitment Ltd |
| Description
|
|
A very well established and forward thinking organisation in the IT sector is seeking to recruit a hungry, tenacious and target driven Business Development Manager to join their team.
The role will require you to focus on winning new business and account managing clients won. We are seeking applicants with a solution based/consultative approach to their clients.
This will be a predominantly office based but you will be required to attend field appointment and cover field sales occasionally (pool/hire car provided)
Main responsibilities include:
Meet and exceed new business targets and KPI's
Tailor services and solutions to meet client needs
Realistic sales forecasting and meet agreed sales targets
Account manage and up-sell clients won
Build upon relationships and maximise potential
Handle quotes, correspondence, bids and tender responses
Create client focused proposals
Identify and qualify opportunities, applying appropriate sales strategies to individual situations
Manage meetings
Retain and grow accounts won
We are seeking applicants with the following skills/experience:
Previous business to business IT sales experience is a essential
Must have awareness of high level IT related issues and terminology, and should have specific awareness of some specific information security issues
Previous experience of face to face sales in business meetings
Ability to sell at management/director level
Good writing / presentation skills for bids and tenders
Have excellent communication skills
Ability to pick up and understand technical product information
Be target driven with proven experience of meeting and exceeding targets
Ability to recognise buying signals and closing
Previous formal sales training will be an advantage i.e. Pareto or in house sales courses
Negotiation and problem solving skills
Ideally educated to graduate level with a business related degree (or equivalent) or QBE
You must drive (clean license preferred) and have your own vehicle due to the location of the office
If you would like to join a team where there is room to develop and progress due to hard work and successes then this would be the opportunity for you..
If you have the required experience and skills and stated above then apply now for this exciting opportunity !!!!!!
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
asap |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Business Development Manager - IT Services |
| Salary/rate |
|
£22000 - £30000/annum Uncapped OTE |
| Location |
|
Rochester, Kent |
| Job Number |
|
118455035 |
| Posted |
|
23/05/2012 (15:39) |
| Agency/Employer |
|
Pearson Whiffin Recruitment Ltd |
| Description
|
|
A very well established and forward thinking organisation in the IT sector is seeking to recruit a hungry, tenacious and target driven Business Development Manager to join their team.
The role will require you to focus on winning new business and account managing clients won. We are seeking applicants with a solution based/consultative approach to their clients.
This will be a predominantly office based but you will be required to attend field appointment and cover field sales occasionally (pool/hire car provided)
Main responsibilities include:
Meet and exceed new business targets and KPI's
Tailor services and solutions to meet client needs
Realistic sales forecasting and meet agreed sales targets
Account manage and up-sell clients won
Build upon relationships and maximise potential
Handle quotes, correspondence, bids and tender responses
Create client focused proposals
Identify and qualify opportunities, applying appropriate sales strategies to individual situations
Manage meetings
Retain and grow accounts won
We are seeking applicants with the following skills/experience:
Previous business to business IT sales experience is a essential
Must have awareness of high level IT related issues and terminology, and should have specific awareness of some specific information security issues
Previous experience of face to face sales in business meetings
Ability to sell at management/director level
Good writing / presentation skills for bids and tenders
Have excellent communication skills
Ability to pick up and understand technical product information
Be target driven with proven experience of meeting and exceeding targets
Ability to recognise buying signals and closing
Previous formal sales training will be an advantage i.e. Pareto or in house sales courses
Negotiation and problem solving skills
Ideally educated to graduate level with a business related degree (or equivalent) or QBE
You must drive (clean license preferred) and have your own vehicle due to the location of the office
If you would like to join a team where there is room to develop and progress due to hard work and successes then this would be the opportunity for you..
If you have the required experience and skills and stated above then apply now for this exciting opportunity !!!!!!
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
asap |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Compliance Team Leader |
| Salary/rate |
|
£34000 - £38000/annum excellent benefits |
| Location |
|
Chatham, Kent |
| Job Number |
|
101346729 |
| Posted |
|
22/05/2012 (10:02) |
| Agency/Employer |
|
Pearson Whiffin Recruitment Ltd |
| Description
|
|
Compliance Team Leader
Chatham, Kent
£34 - 38K per annum
The role
Chiefly, you will provide support to the Team Manager, Compliance and Membership, managing the day to day functions of the Team, ensuring a high level of professional service is delivered to customers, while sharing knowledge and experience to optimise the performance of the Team. You'll also provide support in all matters relating to Compliance, with relevant internal and external regulatory requirements/legislation.
Duties and responsibilities
Ensure delivery of a high quality, effective and efficient service, whilst complying with the relevant rules within the regulatory and risk framework, deputising for and supporting the Team Manager in relation to Compliance and related functions
See that Compliance issues/concerns are being appropriately controlled, evaluated, investigated and resolved. You'll also identify potential areas of compliance vulnerability and risk, through the review/testing of procedures and controls
Make sure that primary production functions and services of Membership acceptability, Asset Management and discharge of Trustee obligations are documented, appropriate, evidenced and reflected in operational procedures and controls
Oversee appropriate Compliance and related activity training/awareness for all staff, working with the Manager responsible for Training, promoting understanding of new and existing compliance issues and related policies, procedures and controls, as well as related business ethics.
Assume responsibility for managing the day to day operational activities of the team, including but not limited to:
New Member applications. All changes to and verification of existing members' arrangements and standing data ensuring compliance with Regulators'
Termination of Membership. Provision of information required for Council Elections, AGM and despatch Annual Reports and Accounts.
Administration of the Membership System, review of the register of members.
Response to requests for current and historic data from internal and external sources in a timely and accurate manner
Assist and support staff in dealing with complex and technical issues within their normal day to day activities. Pass on information on technical matters which affect the Team and Compliance issues
Monitor resources required for the delivery of performance against agreed service standards, taking corrective action where necessary. Identify and deliver enhancements to service standards and processes, with a particular focus on continuous improvement.
Develop staff by means of conducting appraisals, identifying training requirements, producing and enabling any cross training requirements, while monitoring the meeting of objectives The ideal candidate must have/be
Accomplished management skills and project management capabilities.
Confidence, initiative and flexibility to multi-task, manage and organise.
Knowledge of FSA, AML and Financial Crime regulatory requirements applicable to activities.
Excellent communication skills (verbal, written and telephone), able to convey the message appropriately and ensure it is understood by the audience.
Ability to build and maintain key stakeholder relationships.
Acute attention to detail and analytical skills.
Good IT skills, in particular Excel, Access, Word, Business Objects, Tarot and Membership system.
Interpersonal and team playing skills at every level within an organisation.
Capability to support the development of colleagues through delegation.
Strong time management skills, adept at working to deadlines under pressure whilst managing various daily priorities.
Pragmatism to adapt to new areas of work quickly and accurately.
Compliance certification/qualification
A certain amount of background knowledge of the financial markets would be advantageous If you have the relevant skills and experience, please send your CV in a word format to
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| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Contract Manager - Construction Industry |
| Salary/rate |
|
£45000 - £50000/annum |
| Location |
|
Dartford, Kent |
| Job Number |
|
127274302 |
| Posted |
|
21/05/2012 (17:25) |
| Agency/Employer |
|
Pearson Whiffin Recruitment Ltd |
| Description
|
|
Our client based on the outskirts of Dartford, Kent is looking to recruit a Contracts Manager, within the Construction Industry, to join their busy and expanding business.
The purpose of the role is to contribute to the profitability of the business through the provision of a professional contracts management service to the structures division of the business.
Key Responsibilities
To support clients in the pre-construction phase, reviewing tender information and workloads, supporting the allocation of resources and carrying out site visits where required
To undertake estimating for schemes to the value of £100,000.00
To write Health and Safety plans, method statements, risk assessment, SWMP and environmental plans, ensuring that new sites have the appropriate documentation
To write programmes and update as required
To raise technical queries and ensure their resolution
To ensure the smooth running of sites through regular liaison with both the client and sub-contractors
To order plant and materials to support the smooth running of the works programme
To monitor and maintain records of plant, labour and materials together with works additional to the programme
To monitor works to enable the accurate submission of accurate monthly invoices and final account settlement
To ensure that all works (including snagging) are completed to both a timely and a satisfactory standard, including liaising with the client
To collate information for Health and Safety files or O and M manuals
To ensure the site is closed according to customer and company standards, removing all plant and materials once the contract is complete
To undertake other duties and ad hoc projects as required
To act in accordance with the company's health, safety and environmental policies, procedures and practices
To act in accordance with company policies and procedures, particularly with reference to our Equality and Diversity policies, procedures and practices The ideal candidate must have/be
Prior experience of contracts management / supervision
Previous experience of working in the construction industry and demonstrable market knowledge
Previous role(s) in a commercially focussed organisation
Computer literate
Technically competent in industry disciplines
Experience of NEC, JCT and ICE contracts
High business ethics - honesty, respect for the individual, culturally unbiased
Ability to operate in a collaborative manner to ensure other parties are fully engaged
Commercially aware
Self-motivated
GCSE or equivalent standard education
Construction related qualification
Degree in Engineering / NVQ 4/5 / HNC/HND or equivalent
Excellent verbal and written communications skills at all levels
Individual thinker capable of actively contributing to the delivery of team performance
Strong customer focus and excellent customer service skills
Demonstrable ability to work in a busy environment
Experience of working under pressure
Strong concern for order and quality
Robust attention to detail
Excellent organisational skills, with the ability to prioritise If you have the necessary skills and experience, please send your CV in a word format to
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Settlements Administrator |
| Salary/rate |
|
£22000 - £24000/annum benefits |
| Location |
|
Chatham, Kent |
| Job Number |
|
101346657 |
| Posted |
|
21/05/2012 (16:05) |
| Agency/Employer |
|
Pearson Whiffin Recruitment Ltd |
| Description
|
|
We are currently recruiting for a very well recognised financial services institute that are seeking to recruit an experienced Administrator with a background in settlements to join their organisation on an initial 7 month contract.
The role will require you to ensure a very high level of service and administration within a Settlements team.
Duties will include:
- Handle settlements enquiries
- Provide a high level of customer service to internal and external contacts
- Compliance with regulations
- Develop working knowledge of markets
- Maintain control of processing procedures
Skills / experience required:
- A background in Settlements would be a distinct advantage
- Cash payment processing experience i.e. SWIFT, BACs
- Good analytical experience
- Good IT skills, previous experience of using Crest would be a distinct advantage
- Excellent customer service skills
- Good all round communication skills
- Team player but with the ability to work on own initiative and be a problem solver
Apply now for this excellent opportunity!
|
| Job Type |
|
Contract |
| Contract Length |
|
7 months |
| Start Date |
|
|
| Contact Details |
|
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|
|
|
|
|
| Job Title |
|
Marketing Executive |
| Salary/rate |
|
£20000 - £30000/annum |
| Location |
|
West Malling, Kent |
| Job Number |
|
129160271 |
| Posted |
|
18/05/2012 (18:25) |
| Agency/Employer |
|
Pearson Whiffin Recruitment Ltd |
| Description
|
|
We are currently recruiting for a growing organisation that are seeking to recruit an individual to join their Marketing team.
The role will require you to be responsible for writing engaging and original content across a range of marketing channels. Predominantly this will be to improve the online presence, but will support all marketing materials.
Duties include:
Working closely with the Marketing Director to execute the marketing calendar where necessary
Developing new copy and editing images for the website and partner websites
Revising or redeveloping existing content
Submitting releases to the media and develop new partner relationships
Researching and brainstorming new ideas and concepts
Ensuring all marketing communications reinforce the brand's key messages You will also have the opportunity to develop and report on social media channels, including Facebook, Twitter and partner websites. It is therefore advantageous for you to have a keen interest in online technology.
Skills and experience required:
- A Marketing or business related degree (or equivalent) / CIM qualification - Previous experience in a Marketing role - Have a proven track record as a copywriter - You will have exceptional proof-reading skills, attention to detail and strong creative writing ability - Outstanding communication skills.
This role could also suit an individual that is possibly working as Marketing Assistant and ready for their next challenge!
This is a fantastic opportunity to join a developing organisation and good working environment.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
asap |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Coded / TIG Welder |
| Salary/rate |
|
£0 - £13.00/hour |
| Location |
|
Paddock Wood, Kent |
| Job Number |
|
107789025 |
| Posted |
|
18/05/2012 (13:05) |
| Agency/Employer |
|
Pearson Whiffin Recruitment Ltd |
| Description
|
|
IMMEDIATE START!!
Our Paddock Wood based client are looking to recruit a Welder / Engineer to start immediately on a temporary basis for a period of 3 to 6 months.
Working within a busy team; Your role will to be install, set up and repair new and used equipment.
It is essential that you have -proven experience within TIG welding on Stainless Steel and coded welding on steam.
Hours: Monday to Friday working - 40 hour week.
If you have the above experience and are vavailable to start on immediately please forward your CV to Gemma Edwards.
|
| Job Type |
|
Temporary |
| Contract Length |
|
to 6 months |
| Start Date |
|
Monday 28th May |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
** New Role Account Manager ** |
| Salary/rate |
|
£30000 - £33000/annum salary negotiable for right candidat |
| Location |
|
Burgess Hill, West Sussex |
| Job Number |
|
118454184 |
| Posted |
|
18/05/2012 (10:39) |
| Agency/Employer |
|
Pearson Whiffin Recruitment Ltd |
| Description
|
|
My client are currently recruiting an additional Account Manager to proactively develop and retain client relationships and income by introducing and promoting the product range to existing clients. Working alongside the existing Account Manager, you will together form the link between our clients and the rest of the team.
Knowledge and Experience Required:
Experience of managing accounts and relationships for multiple clients
Experience of presenting to and communicating with clients at a senior management level
A good understanding of what it takes to maintain and develop the most productive client relationships
Comfortable working towards defined Key Performance Indicators (KPI's)
Ability to put the client first and maintaining the focus of building rapport and providing advice, rather than 'hard sales'
Experience of ecommerce and working within a software development environment Key Skills:
An eye for detail
Ability to communicate technical issues to a non-technical audience
Excellent communication skills - including written, telephone, interpersonal, formal presentations and software demonstrations
Create and maintain accurate / accessible and organised documentation
Ability to manage expectations, respond to queries and keep promises
Identify and convert new business opportunities within the existing client base
Ability to meet deadlines and keep calm under pressure
Ability to work and interact in a close-knit, busy team
Excellent organisational and time management skills
Motivated and proactive, with a positive attitude and a sense of humour
If you have the above experience apply now.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
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|
|
|
|
| Job Title |
|
Clinical Safety Officer - Data |
| Salary/rate |
|
£0 - £39000/annum |
| Location |
|
England, UK |
| Job Number |
|
120261100 |
| Posted |
|
17/05/2012 (17:51) |
| Agency/Employer |
|
Pearson Whiffin Recruitment Ltd |
| Description
|
|
Home based with National travel required!
Reporting to the Acute BU Clinical Safety Officer leading on regulatory compliance (ISN's, Medical Devices, NICE guidelines etc.), clinical coding and terminology, this role supports safety and certification functions across the portfolio of products within the unit, including Maternity and HEV.
The role will include participating in design and validation processes for Medway Clinical functionality as directed by the Clinical Lead
As clinical functionality development plans progress the role will be required to contribute to the overall product development effort and this may include participating in definition and execution of clinical software testing
Some aspects of the role are transitional. The primary focus of this role is for Clinical Safety. Aspects concerned with leading and managing Information Standards processes may transition to other roles within the Acute BU over time.
Clinical Safety
Support the Clinical Safety Officer in execution of the Clinical Safety responsibilities: Contribute to review and execution of the clinical safety risk management process. Participate in the clinical safety group; deputising for the CSO as necessary. As directed, organise and conduct risk assessment sessions for individual products. Complete clinical safety documentation for certification of products. Establish and maintain good working relationships with users, both clinical and non-clinical, in completing clinical safety risk assessment. Ensure proper execution of the clinical safety incident reporting system. Lead the clinical safety group in the analysis and resolution of clinical safety incidents. Liaise with respective product specialists, design and development team
Design
Assist the design team in establishing a clinical understanding of the design requirements. Engage with clinicians, establishing an effective working relationship. Create use case scenarios for the design stage and review design requirements. Arrange and conduct a clinical safety assessment of the design proposal to design out risk. Contributing to the compilation of the "System Requirements and Design Specification" documentation ensuring the clinical safety perspective is captured. Involved in planning of demonstrations for a clinical audience.
Information Standards
Support the Clinical Safety Officer across the range of responsibilities: Support the review of ISNs as they are released in accordance with the prescribed process. Complete the initial analysis of ISNs including a preliminary clinical safety risk review. Arrange and conduct presentations to the ISN group at the scheduled monthly meetings. Organise and conduct a clinical safety risk assessment by the clinical safety group if required. Complete and distribute the documented response on the ISN assessment to users. Compile documentation for development where required. Log the development work required and monitor progress. Ensure that designated ISNs are developed and deployed in keeping with the mandated conformance date. Developing a plan with the QA team to create ISN cross-reference documentation for testing and compliance monitoring
Person Specification: Essential
Must have and maintain a clinical registration and attended an accredited safety training course
Must have substantial clinical experience
Must have experience of working with clinical applications acute or community settings
Experience of participation in the clinical safety assessment and execution of clinical safety processes
Must be a team player, able to work flexibly, pragmatically in a highly dynamic environment
Desirable
Midwifery clinical qualification and experience
Use of clinical applications in Maternity Care
Experience of use and deployment of Horizon Enterprise Viewer
Experience of the use of Medway EHR
Knowledge and experience of the use of clinical coding (ICD10 and OPCS 4)
Experience of design and execution of application software testing
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Case Officer (Financial Services) |
| Salary/rate |
|
£30000 - £35000/annum |
| Location |
|
Chatham, Kent |
| Job Number |
|
101346210 |
| Posted |
|
17/05/2012 (14:40) |
| Agency/Employer |
|
Pearson Whiffin Recruitment Ltd |
| Description
|
|
We have a an opportunity for a experienced complaints and case handler with a background in financial services to join my client on a 6 month contract.
The role will require you to ensure all complaints are handled in accordance with company standards, TCF and FSA regulations.
Duties will include:
- Handle complaints from policy holders in a timely manner and adherence to all processes
- Regularly review cases and progress
- Prioritisation of workload
- Liaison with FOS
- Accurate data entry to complaints database ensuring accurate MI
Skills and experience required:
- Knowledge and understanding of rules relating to handling policyholders complaints and general insurance matters
- Previous background of handling complaint cases within financial services industry
- Ability to remain calm and objective to handle difficult cases
- Proven negotiation and influencing skills
- A very high standard of written and verbal communication skills
- Ability to discuss issues effectively with all levels of the market
- Flexibility to work independently and as a part of a team
- Good IT skills, including Access, Excel and Word
- Experience of using Crest would be a distinct advantage
- Competent in operational, change, risk and people management
If you have the stated experience then apply now for this excellent opportunity!
|
| Job Type |
|
Contract |
| Contract Length |
|
N/A |
| Start Date |
|
6 months |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Internal Control Specialist (Financial Services) |
| Salary/rate |
|
£28000 - £33000/annum attractive benefits |
| Location |
|
Chatham, Kent |
| Job Number |
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101346185 |
| Posted |
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17/05/2012 (12:33) |
| Agency/Employer |
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Pearson Whiffin Recruitment Ltd |
| Description
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We are currently recruiting for one of the most recognised financial services institutes that are seeking to employ an individual with a strong financial services background in risk, control, data analysing and audits to join their organisation as Internal Control Specialist.
The role will require you to assess, monitor, document, report and advise on department risks. You must also ensure that systems of control are in place to complete all operational procedures and also produces solvency test statements.
Other duties will include:
- Maintain, generate and analyse funds
- Assess new and existing assets
- Deputise and support team manager
- Provide MI
- Handle compliance issues
- Audit and reconcile funds
Skills and experience required:
- You MUST have a background in risk, control and audits gained from the financial services industry
- Understanding of FSA procedures
- Strong and proven analytical and problem solving skills
- Knowledge of IM handling and analysing
- Project, relationship and risk management experience
- Strong IT skills, especially Excel and Access
- Experience of using Crest would be a distinct advantage
- Knowledge / experience of financial instruments
- Strong communication and time management skills
- Team player, flexible and ability to multi task
If you have the experience stated then apply now for this fantastic role.
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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asap |
| Contact Details |
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| Job Title |
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Media Campaign Administrator |
| Salary/rate |
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£16000 - £20000/annum |
| Location |
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City of London, London |
| Job Number |
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119133237 |
| Posted |
|
16/05/2012 (17:25) |
| Agency/Employer |
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Pearson Whiffin Recruitment Ltd |
| Description
|
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Media Administrator
City of London
£16 - 20,000 per annum
Client
Our client, a fast growing media agency based in London, is looking to recruit a Media Campaign Administrator, to join their busy planning and buying team in London.
Role
This is a perfect opportunity for someone who is looking to start a career within a media agency and one that is articulate, dynamic and is looking to succeed and progress.
*All aspects involved in planning and buying insert campaigns
*Putting bookings on the system
*Speaking to media owners and getting availability
*Liaising with clients and other media agencies
*Researching magazines and newspapers
*General administrative duties
Requirements
*Must have a minimum of 6 months administration skills
*Educated to degree level or equivalent
*Confident and enthusiastic
*Articulate and confident telephone manner
*Very organised (will need to demonstrate how)
*Ability to multitask
*Word and Excel literate
*Good basic maths skills
Long Term Prospects
There will be lots of 'on the job training' to develop the right candidate into a senior media professional
If you feel you have the relevant skills and requirements, please send your CV in a word format
Successful candidates will be contacted within 48 hours of receiving your application.
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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Call Centre - Collections Agents |
| Salary/rate |
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£0 - £14300/annum |
| Location |
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Chatham, Kent |
| Job Number |
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118453810 |
| Posted |
|
16/05/2012 (16:58) |
| Agency/Employer |
|
Pearson Whiffin Recruitment Ltd |
| Description
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We have excellent opportunities available to join a rapidly expanding financial services company based in Chatham.
This role requires a confident and motivated person that is able to make outgoing calls in a professional and targeted manner. Ideally you will have worked with in a role where targets have been achieved or have worked previously within a call centre environment.
Role:
* Telephone based role within a call centre
* Contact customers with outstanding balances on their credit cards and set up repayment plans to clear these balances
* You must be happy working on the phone for the whole duration of your shift
Experience:
* Excellent customer service skills
* Excellent telephone manner
* Previously worked to targets (driven
* Excellent negotiation skills
Hours: 37.5 hours per week (Mon to Fri with rota'd weekend working)
If you have the skills and experience needed please forward your CV to Gemma Edwards.
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| Job Type |
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Contract |
| Contract Length |
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6 months |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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** Floor Team Leader ** |
| Salary/rate |
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£0 - £17500/annum |
| Location |
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Sittingbourne, Kent |
| Job Number |
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117195792 |
| Posted |
|
15/05/2012 (16:31) |
| Agency/Employer |
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Pearson Whiffin Recruitment Ltd |
| Description
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Job Purpose
This role is to lead the HF floor team to deliver excellent internal and external customer service requirements on a daily and weekly basis. The role will support the floor manager in the objective of developing a culture of continuous improvement to improve KPIS that include CSL/SHE/Quality
Main Tasks
* Provide front line leadership in terms of day to day people issues such as holiday arrangements and cover, team member skills and competency performance reviews and assessment to help identify and manage training needs and conflict resolution.
* Ensure team is aware of priorities at the start of the shift and that labour is used effectively to achieve the production schedule.
* Take appropriate action to address daily problems and know when to refer to management
* Lead the production team to ensure process performance is measured and understood with the aim of eliminating waste and improving process efficiency and productivity. Ensure measures are taken to sustain improvement projects.
* Ensure team compliance with Health and Safety and promote a continually improving health and safety culture with the aim of eliminating accidents and incidents. Carry out accident investigations and NCMR reports when required. Set and maintain high standards of housekeeping and workplace organization through the use of 5S and Kaizen. Assist in risk assessments and the development of SWP's.
* Identify training needs of employees and support learning and development activities within own area of floor responsibility
* Through excellent communication and visual management, assist with the development of a culture of continuous improvement that is based on an enthusiastic, well-trained and motivated workforce with low levels of absenteeism.
* Ensure all team members have a good understanding of company goals and direction, through briefings, formal, informal meetings and performance reviews.
* To collate all relevant paperwork i.e. Job information/time sheets and updates computer systems and input required data.
* All relevant Ad-hoc paperwork to be completed and passed back directly to the expeditor
If you have the above skills apply now so not to miss out.
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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| Contact Details |
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| Job Title |
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Electronic Technician - HAMBURG, GERMANY |
| Salary/rate |
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£0 - £30000/annum |
| Location |
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Hamburg, Non UK |
| Job Number |
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112160320 |
| Posted |
|
15/05/2012 (11:49) |
| Agency/Employer |
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Pearson Whiffin Recruitment Ltd |
| Description
|
|
Our highly successful client and a market leader in their field, are looking for an Electronics Technician to join their successful and expanding team in Hamburg, Germany.
The right person will be hard working and not afraid to get their hands dirty, and posses excellent communication skills.
In the role of Electronics Technician you will need the following;
* A good general knowledge of electronics
* Have experience in trouble shooting and fault finding.
* Well versed in using oscilloscopes and multi-meters
* Have good general mechanical skills.
LANGUAGE: It is a minimum standard that the right person has conversational German, This role is open to those willing to relocate as well as those already based in Germany.
In return for your hard work our client will provide all the practical and theoretical skills needed to become successful and develop within the field of electronics engineering.
Hours: 0900 - 1730 Monday to Friday
As well as a competitive basic salary and career development you will receive 25 days holiday (plus bank holidays) 5% employer pension contribution, free on-site parking and the chance to work within a very successful company.
If you have the skills and ability required please forward your CV to Gemma Edwards ASAP
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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Immediate |
| Contact Details |
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| Job Title |
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Customer Service / Lead Generator |
| Salary/rate |
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£0 - £7.00/hour |
| Location |
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Paddock Wood, Kent |
| Job Number |
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109182457 |
| Posted |
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15/05/2012 (10:19) |
| Agency/Employer |
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Pearson Whiffin Recruitment Ltd |
| Description
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Our successful Paddock Wood based client are looking to recruit 2 temporary workers to work within their telemarketing area. (Temporary to Permanent opportunities may exist for the 'right' candidates.)
Working within their very smart open plan office, your role will be to make customer service based calls to a database of potential customers, generating and qualifying leads - In order to develop new market areas for the sales team to contact. A script / call guide will be supplied although our client is happy for suitable applicants to put their own personal spin on this. *Please note this is NOT a Sales role.*
The right persons will be:
* Self motivated
* Self disciplined - with a 'can do' attitude
* Confident with a natural flair
* Have previous telephone based customer service / telemarketing experience
* Posses excellent communication skills - both verbal and written
Hours are 40 hours per week, based on Monday to Friday working.
If you have the skills and experience needed and are available for immediate interview and start in June, please forward your CV to Gemma Edwards.
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| Job Type |
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Temporary |
| Contract Length |
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3 months |
| Start Date |
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June 2012 |
| Contact Details |
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| Job Title |
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** IT Business Development Executive ** |
| Location |
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Faversham, Kent |
| Job Number |
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118452942 |
| Posted |
|
11/05/2012 (16:45) |
| Agency/Employer |
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Pearson Whiffin Recruitment Ltd |
| Description
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My forward thinking and expanding client are currently expanding their Sales team.
If you have recent, solid experience selling IT products (reseller or distributor) and are looking for a new position within a dynamic, progressive company Kent then apply now.
You MUST have recent experience working within an IT sales role to be considered. Any applicants without this experience will not be considered.
Upon application please submit a cover note outlining what salary you are looking for.
I look forward to receiving your application.
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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| Contact Details |
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| Job Title |
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UK Business Development Manager (LED Lighting) |
| Salary/rate |
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£0 - £35000/annum plus commission, laptop, phone + car all |
| Location |
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England, UK |
| Job Number |
|
118452869 |
| Posted |
|
11/05/2012 (14:59) |
| Agency/Employer |
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Pearson Whiffin Recruitment Ltd |
| Description
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Company Details -
Commercial LED lighting and systems company looking to recruit a Business Development Manager, highly experienced in LED Lighting or Power Supply with strong success from both the US and UK to build this technology within the UK.
Role Overview -
The successful candidate will need to profitably build on existing business with both the Strategic Partners and customer base to further develop business into their Focused Commercial Markets.
The candidate will have to demonstrate their full understanding of the "sales chain" and their ability to close the sale.
As a home based role it's essential that the candidate is self motivated as well as an excellent communicator with both work based peers and our customer base. They will have the self discipline to continually review, prioritise and manage their own day to day work with the ability to effectively keep all office based parties in the loop where required.
We must be able to see the candidate has a 'Can do' attitude and the ability to drive the business forward.
Knowledge,
Skills and Experience required -
Will have experience in commercial LED lighting and preferably building systems technology, selling to customers, Strategic Partners, and supporting contractors as required. You will have an enthusiastic outlook with a can do attitude and the ability to see beyond some of the challenges of developing new routes to market.
Essential Skills -
* Excellent provable commercial/Industrial experience in selling LED Light fixtures
* Good Technical thinking
* Self motivated with a strong desire to succeed
Desirable Skills -
Power Supply/Building Management Control Systems experience desirable
Essential attributes
* Good understanding of LED Technology
* Team Player
* Positive Attitude
* Excellent communicator
If you have the above skills please apply now.
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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| Contact Details |
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