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Pearson Whiffin Recruitment Ltd

Contact  
Telephone 01732 523515
Email recruitment@pearsonwhiffin.co.uk
Website http://www.pearsonwhiffin.co.uk
Address  
Description
Specialise in the provision of both temporary and permanent office staff.

36 jobs from Pearson Whiffin Recruitment Ltd next page »
Job Title Oracle Programmer -10g - PL/SQL
Salary/rate £25000 - £35000/annum
Location Folkestone, Kent
Job Number 113579528
Posted 08/02/2012 (21:54)
Agency/Employer Pearson Whiffin Recruitment Ltd
DescriptionRegister your CV Our client is seeking 2 Oracle Programmers to join their expanding team.

The role is to develop Pl/SQL code and Oracle Forms, investigate faults in the TIA system and code fixes for them and liase with the business to be able to get exact requirements for development and code changes needed. To work independently on changes and faults and also as part of a team as a whole.

Requirements
* Good standard of secondary education.

Responsibilities

MANAGEMENT

* No direct line management responsibilities unless nominated to deputise for the Manager in his absence. Seniority will embrace mentoring new team members. This includes knowledge transfer, provision of advice/guidance and ensuring adherence to standards.
* Work allocation to other members of the team within parameters set down by the Manager.

COMMUNICATIONS/ADMINISTRATION

* Provide regular progress reports to Manager.
* Adhere to Company and Departmental standards. Recommend improvements where appropriate.
* Reporting of progress/problems/concerns/issues to IT Management.
* Ability to communicate ideas and complex technical concepts clearly in plain English.
* Any instances of system unavailability for whatever reason to be notified to the IT Manager immediately.

KEY ACTIVITIES

* Troubleshooting, i.e. investigation and resolution of problems reported by users.
* Identify and propose areas for improvement or increased auditing to avoid problem and issues raised by the business.
* Working closely with UAT to resolve issues raised by the business.
* Ensure up to date knowledge of the business in order to advise users re how to get the best out of the system thereby avoiding unnecessary systems development effort where possible.
* Undertake business analysis in order to establish business requirements.
* Produce Terms of Reference where applicable.
* Produce feasibility studies. Cost/benefit justifications.
* Detailed analysis of user requirements for new systems and the continued maintenance/enhancement of current systems. Provide advice where alternative solutions exist.
* Provision of estimates for fixes/enhancements/new systems requested by the business.
* Produce Functional Specifications using jargon free language, which can be understood by users. Give formal presentations where appropriate.
* Produce Technical Specifications where appropriate.
* Systems design.
* Programming in relevant languages as appropriate.
* Unit testing, system testing and user training. Assist users with their acceptance testing.
* Ensure that all work undertaken has been documented on the correct forms with authorising signatures in place before putting the fix/enhancement/new system forward for application to the 'live' environment using the Change Management Procedure (Fast Track or Release).
* Ensure that appropriate levels of documentation are in place and that appropriate standards are adhered to.
* To seek every opportunity to contribute original ideas to the benefit of the organisation.
* Any other duties requested by IT Management.

The Individual

* Good analytical, systems design and technical skills.
* Ability to communicate well with users, team members and managers, both written and verbal,
* Good time management.
* Ability to move into other Development or Support Teams and to quickly become effective.
* Ability to communicate ideas and complex technical concepts clearly in plain English.
*Commitment. *Relevant programming knowledge desireable.
* Systems Analysis and Design knowledge (Formal Training).
* Oracle (9i and above) experience plus Oracle Forms would be an advantage.
* PL/SQL experience would be an advantage.
* TIA knowledge desirable but not essential.
* UNIX experience desirable but not essential.


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Job Type Permanent
Contract Length N/A
Start Date asap
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Job Title Mechanical Assembly
Salary/rate £0 - £19600/annum
Location Sittingbourne, Kent
Job Number 117189963
Posted 08/02/2012 (15:41)
Agency/Employer Pearson Whiffin Recruitment Ltd
DescriptionRegister your CV Our Sittingbourne based client are looking for candidates that ideally have a background in assembly fitting within a production line environment including mechanical assembly, electrical assembly, hydraulic assembly.

This role would also suit those with motor fitting / mechanic experience or those with an interest / hobbies in restoring/rebuilding cars or motorbikes.

The right person will be confident and proficient in the use of hand tools, cordless tools and air tools. With an ability to read assembly drawings and follow process documentation.

Fault finding skills in vehicle systems and hydraulics would be a distinct advantage.

To apply for this role please email your CV to Gemma Edwards.


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Job Type Contract
Contract Length 3 month
Start Date Immediate
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Job Title Marketing Manager - 6 mth contract
Salary/rate £30000 - £35000/annum
Location Maidstone, Kent
Job Number 129156684
Posted 08/02/2012 (14:50)
Agency/Employer Pearson Whiffin Recruitment Ltd
DescriptionRegister your CV We are actively seeking a Marketing Manager to work for our Maidstone based client, this is to cover a six month maternity contract.

Your role will be to develop, establish and maintain a company wide marketing strategy that delivers against the companies corporate objectives. In consultation with senior managers ensure that the organisation is presented and promoted to external parties in a consistent and professional manner through multiple media to increase company profile and lead to new business opportunities.

Duties will include:

* The development and implementation of the Marketing Strategy, to cover all aspects of marketing across the company supporting corporate growth strategies
* Conduct research to determine marketing requirements to meet growth objectives
* Main point of contact for all media and develop relationships with key media personnel as part of an action plan linked to the corporate marketing strategy
* Ensure timely production of corporate publications, both internal and external, including annual reports for the company and its subsidiaries, internal briefings and service user/staff magazines
* Taking the lead on the ongoing development of the website to ensure that it meets the requirements of the business and effectively promotes the company and its services
* Providing advice and support on marketing matters across all aspects of the business
* Acting as the corporate lead for events management for all conferences and events across the group of companies. This will include the project management of key events, the management of resources and the provision of support to other colleagues where necessary
* Review and approve communications written by others to ensure that it is effective, clear and takes into account its audience
* As well as assisting the department with other projects or corporate projects as required

The ideal person:

Ideally posses a marketing related qualification
Have gained experience in all aspects of developing and maintaining marketing strategies
Successfully implemented new marketing initiatives with monitored outcomes
Ideally have experience of working within the charitable, not for profit sector

Knowledge and understanding:

Have a comprehensive knowledge of organisation profiling and branding
Understanding the objectives of effective marketing within the social care sector and the necessity of monitoring measurable outcomes
An appreciation of the multiple levels of communication required to deliver against the strategic objectives across the business

Skills:

Excellent written and verbal communications skills to audiences at all levels
Ability to formulate excellent working relationships with external parties and staff/colleagues
Creative and innovative approach to tasks
Excellent personal organisation and planning skills
Ability to work under pressure to tight deadlines
Excellent IT skills including web competence and relevant software applications

If you feel you have the required skills and experience please forward your CV to Gemma Edwards.

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Job Type Contract
Contract Length 6 month
Start Date February / Marc
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Job Title Press Manager
Salary/rate £25000 - £35000/annum
Location City of London, London
Job Number 119132335
Posted 08/02/2012 (10:05)
Agency/Employer Pearson Whiffin Recruitment Ltd
DescriptionRegister your CV Press Manager
London - City
£25,000 - 35,000 per annum

Client
Our client, a fast growing Direct Response Media Agency, based in London is looking to recruit an experienced and determined Senior Press Executive / Press Manager, to join their thriving and expanding business.

Candidate
The ideal candidate would ideally be from an agency background, with at least 2-4 years in a press buying environment.
You must be bright and proactive and be able to show how you have made a positive difference for your clients and your agency in your career so far.
Good PC skills - in particular Excel. (Experience with media booking system/s an advantage)

Confidence with dealing with clients and media owners at all levels both over the phone and face to face.

Experience/knowledge of direct response advertising an advantage

This role really is what you make of it and you will be given the opportunity to learn (from the best!) and progress within the Company (progression is actively encouraged and our client have a clear career path for all their staff).

If you have the relevant skills and requirements, please send your CV in a word format

Successful candidates will be contacted within 48 hours of receiving your application.


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Job Type Permanent
Contract Length N/A
Start Date ASAP
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Job Title Calling all Media Graduates
Salary/rate £20000 - £22000/annum plus good company bens
Location City of London, London
Job Number 119132327
Posted 07/02/2012 (14:55)
Agency/Employer Pearson Whiffin Recruitment Ltd
DescriptionRegister your CV CALLING ALL MEDIA GRADUATES!
London - City
£20,000 - 22,000 per annum

Our client, a fast growing Direct Response Media Agency based in London, is looking to recruit a motivated and ambitious Media Graduate to work as a Press Executive.

This really is a successful business that is continuing to grow through a challenging economic climate.

The role:

The Press Executive will be supporting Press Managers in this increasingly busy team.

The role will primarily be assisting both the managers and creative team to:

Book / negotiate media

Collate information in order to put together candidate media and schedules

Assist with general administration duties attached to day-to-day running of bookings / accounts / creative

Maintain (and look to improve) internal processes

Evaluate clients' schedules / results

The candidate:

You will need to be truly passionate about starting a career in Media, with an interest in Direct Response Advertising.

You will be keen to impress and willing to take on new challenges.

Attention to detail and being highly organised are both essential requirements in this fast paced, busy environment. You must also be able to work on your own initiative.

Good PC skills - in particular Excel. (Experience with media booking system/s an advantage).

Confidence with dealing with clients and media owners at all levels both over the phone and face to face.

Ideal experience required:

Looking for a Media Graduate, keen to progress into Direct Response Advertising

If you have experience, you will ideally come from an agency (or possibly media owner/sales background), you will have 1 - 2 years in a press buying environment

Experience/knowledge of direct response advertising an advantage but not essential

This role really is what you make of it and you will be given the opportunity to learn (from the best!) and progress within the Company (progression is actively encouraged and our client has a clear career path for all of their staff).

If you have the relevant skills and requirements, please send your CV in a word format

Successful candidates will be contacted within 48 hours of receiving your application.

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Job Type Permanent
Contract Length N/A
Start Date ASAP
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Job Title ** Calling All Office Professionals **
Salary/rate £12000 - £25000/annum Salary dependant on role
Location Ashford, Kent
Job Number 126234310
Posted 03/02/2012 (15:08)
Agency/Employer Pearson Whiffin Recruitment Ltd
DescriptionRegister your CV I am currently looking for experienced office professionals in the Ashford area to actively represent and give them the opportunity to be considered for work with some of the best employers in Kent.

I am actively looking for candidates in the following areas:

Administration - office trainee, general administration, sales administration, reception,

Secretarial/PA - audio secretaries, legal secretaries, PA/EA,

Customer Service - call centre advisor, customer service executive, customer service manager

Sales - telesales, sales executive, sales manager

You must be able to work in the Ashford area and be experienced in at least one of the above positions. Please email me on for details on the next registration day held in Ashford.
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Job Type Permanent
Contract Length N/A
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Job Title ** New Role - Business Development Executive **
Salary/rate £13000 - £14000/annum 16-17k OTE
Location Ashford, Kent
Job Number 118435707
Posted 03/02/2012 (15:03)
Agency/Employer Pearson Whiffin Recruitment Ltd
DescriptionRegister your CV My well established market leading client in Ashford are looking to expand their Telesales team. They are looking for a dedicated sales person who is able to develop business with prospective clients.

Daily duties will include:

* Conduct sales calls to active, lapsed and prospect customers on their territory, to develop existing customers buying and secure new business.
* Develop their business relationship with the customers.
* Ensure every customer on the territory is called at least once a month.
* Promote clearance lines, special offers and new products to every customer.
* Share industry knowledge with customers where appropriate, gather information and pass onto the relevant areas.

If you can realistically work in Ashford and are looking for a challenging role apply now.

You MUST have experience working in a similar office based sales role and MUST have the relevant and recent experience required.
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Contract Length N/A
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Job Title Internal Sales Executive
Salary/rate £18000/annum commission, benefits, PR bonus
Location Rochester, Kent
Job Number 118435647
Posted 03/02/2012 (11:33)
Agency/Employer Pearson Whiffin Recruitment Ltd
DescriptionRegister your CV We are currently recruiting for a a very well established organisation that are leaders in their industry who are seeking to recruit a driven and tenacious individual with a background in b2b sales to join their Sales team as an Internal Sales Executive.

The role will require you to handle a designated customer base by handling outbound and inbound calls to maximise sales.
- Handle all customer queries with excellent written and verbal correspondence
- Prepare and follow up quotes
- Up selling into established accounts
- Winning new business by cold calling
- Promoting new and existing products

We are seeking applicants with the following skills/experience:
- Previous outbound sales experience selling a tangible product (not a service)
- Experience of selling technical products would be a distinct advantage
- Account management and up selling experience
- Good standard of education (A level standard or above)
- You MUST have outstanding verbal and written communication skills both internally and externally
- Be driven, self motivated, goal orientated and be hungry to succeed
- Computer literate including MS Packages and in-house databases
- You MUST drive and have your own transportation due to the location of the organisation

This is fantastic opportunity for a dedicated individual to join a progressive organisation and a good opportunity to develop your sales career.

Apply now!!!

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Job Type Permanent
Contract Length N/A
Start Date asap
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Job Title Multi-Lingual Customer Service Agents
Salary/rate £0 - £7.00/hour
Location Maidstone, Kent
Job Number 109177737
Posted 03/02/2012 (06:17)
Agency/Employer Pearson Whiffin Recruitment Ltd
DescriptionRegister your CV Our Maidstone based client, is looking for Customer Service Agents, successful candidates must have the following:
- Excellent Communication Skills both in German and English
- Excellent German Written Skills both in German and English
- Must have previous experience of working with-in a Customer Service focused environment

If you match the above criteria please forward your CV.
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Job Type Temporary
Contract Length Ongoing
Start Date Immediate
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Job Title Collections Officers
Salary/rate £16000/annum OTE £21-22K plus SUPERB benefits
Location West Malling, Kent
Job Number 118435474
Posted 02/02/2012 (16:25)
Agency/Employer Pearson Whiffin Recruitment Ltd
DescriptionRegister your CV Collections Officers required for large financial company in West Malling.

£16K - £16,500 (realistic 1st year OTE of between £21K - £22K)

Our client operates a 2-week rotating shift pattern;

Week 1; 7.45am - 2.15pm (Mon-Fri)
Week 2; 2.30pm - 9pm (Mon-Fri) + 9-4pm (Sat)
(This means you only work every other Saturday)

THIS IS A PHONE BASED ROLE.

You will be targeted to collect a set amount of money from your customer accounts. The majority of calls are inbound, however the role could feature some outbound calls.

Our client has a very experienced Management Team all willing to drive, motivate and test your abilities. They want YOU to be successful and they are willing to pass on their skills, experience and expertise so that you can reap the rewards.

If you have previous experience of working to revenue/productivity targets, a confident telephone manner and effective communication skills, please contact Briony Fitzsimons at Pearson Whiffin Recruitment for more details, or send your CV in a word format

Our client will be holding assessment events throughout February 2012.

Successful candidates will be required to to start in March 2012.

This is an excellent opportunity to work for the UK's market leading business in their sector.

Pearson Whiffin Recruitment is acting as a Recruitment Agency / Business in relation to this role.

Account Manager - Collections - Debt Purchasing - Debt Collection - Call Centre - Contact Centre - Account Officer - Account Negotiator -
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Job Type Permanent
Contract Length Permanent
Start Date Jan / Feb 2012
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Job Title Quality and Compliance Technician
Salary/rate £18000 - £25000/annum Company Benefits
Location Gillingham, Kent
Job Number 117189590
Posted 01/02/2012 (17:52)
Agency/Employer Pearson Whiffin Recruitment Ltd
DescriptionRegister your CV Our client based in Gillingham is currently looking for a Quality Assurance Coordinator to join their warehouse/manufacturing team in this exciting opportunity.

Key Accountabilities

- Maintain up to date records of all Quality, Hygiene, Health & Safety and Risk issues
- Collection of data related to Non-Conformances, completion of investigation into causes and agreeing appropriate corrective actions.
- Be conversant with the requirements of the BS EN ISO 9000, the BRC/IoP Global Standard.
- Liaise with customers on matters concerning Technical Specifications, Quality, Hygiene and levels of service, meeting with customers where such direct contact is appropriate.
- Liaise with suppliers and subcontractors on matters relating to hygiene requirements and quality complaints, conducting audits of production facilities where necessary
- Conduct regular audits of all of the Quality, Hygiene, Health & Safety and Risk systems, verifying on-going compliance and implementing appropriate corrective actions
- Administer a system that effectively monitors, assesses and reports the Cost of Customer and Internal Non-Conformance
- Actively participate in the use of our Quality Systems to resolve problems and improve our business performance
- Oversee customer and third party audits of our systems
- Conduct the relevant Hygiene and Health & Safety training for all new employees

Competences Required:
- QA/QC experience in one or more of the following areas; FMCG, food, paper, packaging or pharmaceuticals
- QA and Hygiene qualification is essential
- Structured approach to performing tasks
- Determination to carry tasks through to completion
- Ability to multi-task and prioritise work with minimal supervision
- Confidence to interact effectively with customers, management and staff
- Willingness to learn new tasks and be involved in problem solving
- Computer Literacy (e.g. word processing, spread sheets, data bases)

If you are interested in this opportunity, please apply today.

Pearson Whiffin Recruitment is acting as a Recruitment Agency / Business in relation to this role.

Ali Baghdadchi - Pearson Whiffin Recruitment


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Job Type Permanent
Contract Length N/A
Start Date Immediate
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Job Title Customer Service Advisor (Graduate required)
Salary/rate £14000 - £15500/annum
Location West Malling, Kent
Job Number 122246338
Posted 01/02/2012 (17:39)
Agency/Employer Pearson Whiffin Recruitment Ltd
DescriptionRegister your CV We are currently recruiting for an award winning organisation that are seeking to recruit an experienced customer services individual to join their Operations team.

Hours: Monday to Friday 37.5 hours a week

The role will require you to provide customer service to external and internal customers and third parties through being responsible for carrying out relevant and designated process tasks within the Operations function.

The role will require you to handle an number of duties including written process (correspondence etc.), meeting SLA's, using in house systems, communication with customers and providing support to other team members.

We are seeking applicants with the following skills / experience:
- A graduate for this role would be preferred
- Previous office based customer services including handling a number of written processes and correspondence
- Excellent organisational and time management skills
- Ability to handle a varying and demanding workload and meeting deadlines
- Customer service focused
- Display professional attitude and behaviours at all times.
- High level of attention to detail and accuracy
- Excellent level of computer literacy including MS packages and in-house systems

You must meet the above criteria to be considered for this role.

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Job Type Permanent
Contract Length N/A
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Job Title Assembly Fitters
Salary/rate £0 - £9.50/hour
Location Sittingbourne, Kent
Job Number 117189568
Posted 01/02/2012 (15:47)
Agency/Employer Pearson Whiffin Recruitment Ltd
DescriptionRegister your CV Our Sittingbourne based client are looking for candidates that ideally have a background in assembly fitting within a production line environment including mechanical assembly, electrical assembly, hydraulic assembly.

This role would also suit those with motor fitting / mechanic experience or those with an interest / hobbies in restoring/rebuilding cars or motorbikes.

The right person will be confident and proficient in the use of hand tools, cordless tools and air tools. With an ability to read assembly drawings and follow process documentation.

Fault finding skills in vehicle systems and hydraulics would be a distinct advantage.

To apply for this role please email your CV / details to Gemma Edwards.


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Job Type Temporary
Contract Length Ongoing
Start Date Immediate
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Job Title Are you available immediately?
Salary/rate £6.30 - £7.00/hour
Location West Malling, Kent
Job Number 126233998
Posted 01/02/2012 (11:40)
Agency/Employer Pearson Whiffin Recruitment Ltd
DescriptionRegister your CV We are actively looking for experienced office workers who are looking for temporary work

We recruit for a number of different positions:
- Administrators
- Receptionists
- PA / Secretarial
- Data Entry Clerks
- Call Handlers

We are looking for people who are:
- Reliable and loyal
- Flexible
- Available immediately and on short notice

If you have experience of any of the above roles, please apply now and we will be in contact.
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Job Type Temporary
Contract Length Varied
Start Date Immediate
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Job Title Oracle Programmer -10g - PL/SQL
Salary/rate £25000 - £35000/annum
Location Folkestone, Kent
Job Number 113576814
Posted 31/01/2012 (22:00)
Agency/Employer Pearson Whiffin Recruitment Ltd
DescriptionRegister your CV Our client is seeking 2 Oracle Programmers to join their expanding team.

The role is to develop Pl/SQL code and Oracle Forms, investigate faults in the TIA system and code fixes for them and liase with the business to be able to get exact requirements for development and code changes needed. To work independently on changes and faults and also as part of a team as a whole.

Requirements
* Good standard of secondary education.

Responsibilities

MANAGEMENT

* No direct line management responsibilities unless nominated to deputise for the Manager in his absence. Seniority will embrace mentoring new team members. This includes knowledge transfer, provision of advice/guidance and ensuring adherence to standards.
* Work allocation to other members of the team within parameters set down by the Manager.

COMMUNICATIONS/ADMINISTRATION

* Provide regular progress reports to Manager.
* Adhere to Company and Departmental standards. Recommend improvements where appropriate.
* Reporting of progress/problems/concerns/issues to IT Management.
* Ability to communicate ideas and complex technical concepts clearly in plain English.
* Any instances of system unavailability for whatever reason to be notified to the IT Manager immediately.

KEY ACTIVITIES

* Troubleshooting, i.e. investigation and resolution of problems reported by users.
* Identify and propose areas for improvement or increased auditing to avoid problem and issues raised by the business.
* Working closely with UAT to resolve issues raised by the business.
* Ensure up to date knowledge of the business in order to advise users re how to get the best out of the system thereby avoiding unnecessary systems development effort where possible.
* Undertake business analysis in order to establish business requirements.
* Produce Terms of Reference where applicable.
* Produce feasibility studies. Cost/benefit justifications.
* Detailed analysis of user requirements for new systems and the continued maintenance/enhancement of current systems. Provide advice where alternative solutions exist.
* Provision of estimates for fixes/enhancements/new systems requested by the business.
* Produce Functional Specifications using jargon free language, which can be understood by users. Give formal presentations where appropriate.
* Produce Technical Specifications where appropriate.
* Systems design.
* Programming in relevant languages as appropriate.
* Unit testing, system testing and user training. Assist users with their acceptance testing.
* Ensure that all work undertaken has been documented on the correct forms with authorising signatures in place before putting the fix/enhancement/new system forward for application to the 'live' environment using the Change Management Procedure (Fast Track or Release).
* Ensure that appropriate levels of documentation are in place and that appropriate standards are adhered to.
* To seek every opportunity to contribute original ideas to the benefit of the organisation.
* Any other duties requested by IT Management.

The Individual

* Good analytical, systems design and technical skills.
* Ability to communicate well with users, team members and managers, both written and verbal,
* Good time management.
* Ability to move into other Development or Support Teams and to quickly become effective.
* Ability to communicate ideas and complex technical concepts clearly in plain English.
*Commitment. *Relevant programming knowledge desireable.
* Systems Analysis and Design knowledge (Formal Training).
* Oracle (9i and above) experience plus Oracle Forms would be an advantage.
* PL/SQL experience would be an advantage.
* TIA knowledge desirable but not essential.
* UNIX experience desirable but not essential.


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Job Type Permanent
Contract Length N/A
Start Date asap
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Job Title Human Resources Business Advisor
Salary/rate £24000 - £26000/annum plus good company benfits
Location West Malling, Kent
Job Number 123218759
Posted 31/01/2012 (17:39)
Agency/Employer Pearson Whiffin Recruitment Ltd
DescriptionRegister your CV We are currently recruiting for an award winning organisation in Kings Hill Business Park that are seeking to recruit an experienced HR professional to join their team on a 9 month contract covering maternity. This role would suit applicants that are CIPD qualified or have an extensive background in HR (ideally within financial services and call centre industry).

You will provide day to day support to line managers within the business on operational HR matters. The support will be primarily for the Team Leaders and Managers within set departments.

The role:

To be the main point of contact for HR issues for team leaders and managers

Responsible for working alongside the other HR Business Advisors to support recruitment

Placing of internal and external adverts

Sourcing and screening of candidate applications according to business criteria

Liaising with preferred recruitment agencies and other recruitment sources to maintain a pipeline of talented candidates

Telephone interviewing

Coordinating of assessment centres on a three month rotation basis

Coordinating all correspondence during the recruitment process to ensure a professional candidate experience including producing offer paperwork for new joiners

Coordinating the "onboarding" process for new joiners

To provide operational advice and support to the business on HR issues including;

Absence management / Performance management / Probation reviews / Flexible working requests / Maternity and paternity requests / Change management / Appraisal, KPI, salary and bonus review processes

Production of reports and analysis of data for client group

Supporting line managers with formal processes including coordinating hearings, drafting related correspondence and recording of notes

To respond to emails sent to HR inboxes in conjunction with the other HR Business Advisors

To liaise with the payroll team for remuneration or benefit changes within the client group

Process changes of terms, movers, leavers and any other contractual changes within client group including updating of HR Snowdrop and other systems

To maintain up to date knowledge of UK employment legislation, market conditions and HR best practice

Skills / experience required:

Must be CIPD qualified (MCIPD or CIPD Cert) and/or have experience of working in a similar generalist HR role at a similar level

Excellent communication and interpersonal skills

Credible at all levels with a focus on service delivery

Good commercial knowledge of a financial services / call centre environment

Experience of using Snowdrop would be a distinct advantage

Proactive and solutions focused

Able to work at pace and with adaptability

Team player

You must meet the set criteria above to be considered for this role.

Pearson Whiffin Recruitment is acting as a Recruitment Agency/Business in relation to this role.


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Job Type Contract
Contract Length 9 months
Start Date
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Job Title Collections Officers
Salary/rate £16000/annum OTE £21-22K plus SUPERB benefits
Location West Malling, Kent
Job Number 118429091
Posted 31/01/2012 (16:55)
Agency/Employer Pearson Whiffin Recruitment Ltd
DescriptionRegister your CV Collections Officers required for large financial company in West Malling.

£16K - £16,500 (realistic 1st year OTE of between £21K - £22K)

Our client operates a 2-week rotating shift pattern;

Week 1; 7.45am - 2.15pm (Mon-Fri)
Week 2; 2.30pm - 9pm (Mon-Fri) + 9-4pm (Sat)
(This means you only work every other Saturday)

THIS IS A PHONE BASED ROLE.

You will be targeted to collect a set amount of money from your customer accounts. The majority of calls are inbound, however the role could feature some outbound calls.

Our client has a very experienced Management Team all willing to drive, motivate and test your abilities. They want YOU to be successful and they are willing to pass on their skills, experience and expertise so that you can reap the rewards.

If you have previous experience of working to revenue/productivity targets, a confident telephone manner and effective communication skills, please contact Briony Fitzsimons at Pearson Whiffin Recruitment for more details, or send your CV in a word format

Our client will be holding assessment events throughout December 2011 and January 2012.

Successful candidates will be required to to start in January or February 2012.

This is an excellent opportunity to work for the UK's market leading business in their sector.

Pearson Whiffin Recruitment is acting as a Recruitment Agency / Business in relation to this role.

Account Manager - Collections - Debt Purchasing - Debt Collection - Call Centre - Contact Centre - Account Officer - Account Negotiator -
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Job Type Permanent
Contract Length Permanent
Start Date Jan / Feb 2012
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Job Title **Telesales Executive**
Salary/rate £12000 - £14000/annum OTE £16,000 - £17,000 first year
Location Ashford, Kent
Job Number 118434929
Posted 31/01/2012 (13:41)
Agency/Employer Pearson Whiffin Recruitment Ltd
DescriptionRegister your CV My well established market leading client in Ashford are looking to expand their Telesales team. They are looking for a dedicated sales person who is able to develop business with prospective clients.

Daily duties will include:

* Conduct sales calls to active, lapsed and prospect customers on their territory, to develop existing customers buying and secure new business.
* Develop their business relationship with the customers.
* Ensure every customer on the territory is called at least once a month.
* Promote clearance lines, special offers and new products to every customer.
* Share industry knowledge with customers where appropriate, gather information and pass onto the relevant areas.

If you can realistically work in Ashford and are looking for a challenging role apply now.

You MUST have experience working in a similar office based sales role and MUST have the relevant and recent experience required.
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Job Type Permanent
Contract Length N/A
Start Date
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Job Title Customer Support Specialist
Salary/rate £16000/annum
Location West Malling, Kent
Job Number 109177370
Posted 25/01/2012 (18:17)
Agency/Employer Pearson Whiffin Recruitment Ltd
DescriptionRegister your CV Our client based in Kings Hill is looking to recruit an enthusiastic individual that is customer focused to join their team as an Customer Support Specialist.

The role will involve
Liaising with third parties
Helpdesk style approach to website/customer queries
Ensuring the database is updated with customer details
Deal with customer queries within recommended timescales
Administrative duties
Keeping customers updated with complex queries

The ideal candidate must have/be:
Call handling experience gained from an office based customer services role
Previous helpdesk experience would be an advantage
Excellent telephone manner
Excellent customer service skills
Ability to work to deadlines
Good IT skills
Team player
Self motivated

Apply now!!
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Job Type Contract
Contract Length 6 months
Start Date asap
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Job Title Press Executive required for a new and exciting venture!
Salary/rate £20000 - £25000/annum
Location City of London, London
Job Number 119132235
Posted 24/01/2012 (19:15)
Agency/Employer Pearson Whiffin Recruitment Ltd
DescriptionRegister your CV Press Executive
London - City
£20,000 - 25,000 per annum

Client
Our client, a fast growing Direct Response Media Agency, based in London is looking to recruit an experienced and determined Press Executive, to join their thriving and expanding business.

Role
The Press Executive will be supporting Press Managers of this increasingly busy team.

The role will primarily be assisting both the managers and creative team to:

*Booking/negotiating media
*Collating information in order to put together candidate media and schedules
*General office duties and administration duties attached to day-to-day running of bookings/accounts/creative
*Maintain (and look to improve) internal processes
*Evaluate clients' schedules/results

Candidate
You will need to be truly passionate about press advertising and eager and willing to learn.

Attention to detail and being highly organised are both essential requirements in this fast paced, busy environment. You must also be able to work on your own initiative.

Good PC skills - in particular Excel. (Experience with media booking system/s an advantage)

Confidence with dealing with clients and media owners at all levels both over the phone and face to face.

Ideal experience required
Most likely from an agency (or possibly media owner/sales background, if you have the right mix to make the leap), you will have 1 - 2 years in a press buying environment. Experience/knowledge of direct response advertising an advantage but not essential

This role really is what you make of it and you will be given the opportunity to learn (from the best!) and progress within the Company (progression is actively encouraged and we have a clear career path for all of our staff).

If you have the relevant skills and requirements, please send your CV in a word format

Successful candidates will be contacted within 48 hours of receiving your application.

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Job Type Permanent
Contract Length N/A
Start Date
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