| Job Title |
|
Dutch Speaking Customer Service Agent / Part-time |
| Salary/rate |
|
£7750/annum |
| Location |
|
Berkshire |
| Job Number |
|
129160489 |
| Posted |
|
25/05/2012 (10:52) |
| Agency/Employer |
|
Oak Tree Recruitment |
Description
|
|
My client, the leading teleconferencing company based in West London is now looking for a part-time Dutch Speaking Customer Service Agent with previous telephone-based experience to start working with them as soon as possible.
The Role: You will be responsible for providing high level of customer service to their clients on the phone and via email in Dutch and English languages.
In order to deliver in this role you will have great people skills, strong communication skills in English and Dutch and excellent phone manner.
Key Skills:
GCSEs or Equivalent
Previous customer service experience
Previous conferencing and /or call centre experience preferable
Experience with conferencing technologies or service environments a distinct advantage
Microsoft Office (Word, Excel, Power Point)
Intermediate computer skills
Excellent Dutch and English
Strong interpersonal skills
Team player
Ability to perform under pressure and respond in a professional manner in a highly visible customer service environment
Key Responsibilities:
To provide first-line service support for customers of audio services: Conference bookings, audio conference execution, and post conference administration, as well as general inquiries.
To identify opportunities to up sell /cross sell to customers, when appropriate, and based on experience, actively recommend appropriate solutions to enhance the customer experience.
Be knowledgeable of service / product offerings and be able to educate customers accordingly
Answer incoming customer bridge lines and join to applicable conferences
Monitor several bridge connections at one time, multi-point status, when necessary
Book Reserved Passcode and Operator Assisted calls with all associated features, including Standing Calls
Amend and cancel Reserved Passcode, Operator Assisted and Standing calls
Manage creation of new contact / user information in Reservation system, adhering to all pertinent billing rules and instructions
Book Digitized Replays on server
Edit and mail all audio tapes to customer
The Benefits:
Our client offers a competitive starting salary with plenty of opportunities for career progression and development.
Apply now for immediate consideration.
Please only apply if you have the required skills and absolute fluency in the required languages.
Due to the high level of applications we receive, we can only respond to applicants whose skills and qualifications match our clients' requirements. Candidates must be eligible to work in the UK or hold a valid work permit.
|
| Job Type |
|
Permanent |
| Contract Length |
|
n/a |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
| Job Title |
|
Spanish and Italian Speaking Product Support Specialist |
| Salary/rate |
|
£32000 - £35000/annum |
| Location |
|
Slough, Berkshire |
| Job Number |
|
109182914 |
| Posted |
|
24/05/2012 (15:12) |
| Agency/Employer |
|
Oak Tree Recruitment |
| Description
|
|
My clients are an international organisation providing clinical solutions for treating cancer and brain disorders and now are hiring a Spanish and Italian Speaking Product Support Specialist to join their busy team based in West Sussex.
You will be required to provide technical support for Oncology products to customers, business units and distributors. Furthermore you will be responsible for planned installation work and upgrades of the product as well as for providing training to the users.
In order to deliver in this role you will be, confident and articulate, and excellent communicator with outstanding interpersonal skills.
Key Skills:
Being available as required to take calls from customers, engineers and distributors.
Communicate with customers to understand the problem, localize the origin, and troubleshoot efficiently to bring about swift resolution.
Clearly explain to the customer what steps are necessary to diagnose and resolve the problem.
Escalating and seeking advice and assistance as required in order to ensure all issues are managed to a satisfactory resolution in the fastest possible time.
Ensuring that all interested parties are aware of ongoing or escalating issues, progress being made and any plans that have been put in place.
Performing installation work, upgrades and training activities at customers sites and remotely.
Ensuring that the customer is fully aware of the implications of any work being undertaken before that work commences
Being available to travel at short notice to resolve technical and political issues at customers sites.
Ensure that at all times, business units and distributors are kept informed of progress of any issues being dealt with.
Actively seeking and maintaining the necessary technical competence to be able to effectively diagnose and resolve problems on the product range.
Identifying any necessary training requirements and escalating these to management as needed.
For this position you must have good technical skills, great people skills and the ability to work in a team environment.
The Benefits:
Our client offers a competitive starting salary with plenty of opportunities for career progression and development.
Apply now for immediate consideration.
Please only apply if you have the required skills and absolute fluency in the required languages.
Due to the high level of applications we receive, we can only respond to applicants whose skills and qualifications match our clients' requirements. Candidates must be eligible to work in the UK or hold a valid work permit.
|
| Job Type |
|
Permanent |
| Contract Length |
|
n/a |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
German Speaking Event Project Manager |
| Location |
|
Maidenhead, Berkshire |
| Job Number |
|
115135067 |
| Posted |
|
24/05/2012 (14:56) |
| Agency/Employer |
|
Oak Tree Recruitment |
| Description
|
|
My client, the leading Meeting Management company specialised on arranging meetings, incentives, conferences and events (MICE) is now looking for a German speaking Project Manager responsible for venue sourcing, supplier liaison, hotel & venue contracting, negotiation of rates and both client and supplier terms & conditions, programme organisation, value added client counselling, financial reconciliation and savings consolidation to their office based in Berkshire.
In order to deliver in this role you will have great people skills, strong attention to detail and must enjoy client interaction.
Key Skills:
Bachelors degree preferred.
Fluent in English and German, verbally and written. Any additional languages a plus.
Ideally, minimum of 3 years experience in planning corporate meetings, incentives and/or special events, client management and managing outside suppliers, sourcing and negotiating contract services.
Experience with technology tools such as Cvent or StarCite for sourcing meetings preferred.
Proficiency in Microsoft Office applications.
Driving licence.
Capability of thinking innovatively, strategically and conceptually.
Successful negotiating skills.
Effective organizational and time management skills including multi-tasking and prioritizing.
Able to apply a systematic approach to judging and selecting appropriately qualified suppliers.
Able to identify opportunities to maximize profitability while minimizing costs.
Ability to work independently, developing strategies and action plans and implementing goals and objectives.
Strategic problem solving - anticipating, initiating response and resolving issues.
Key Responsibilities:
Source hotel availability based on the programme specifications and in line with compliance policies. Provide preliminary rate and availability grids as required to assist the meeting owner in making a final decision on programme location;
Source other vendors as required based on programme specifications;
Negotiate hotel and venue contracts and client contract addendum;
Keep up to date with compliance developments;
Negotiate and contract vendors (ground transportation, restaurants and other as needed);
Ongoing liaison with suppliers to provide programme updates & relevant attendee lists, confirm numbers and requirements. Meet deadlines accordingly;
Track and manage hotel and vendor attrition, cancellation and deposit schedules;
Reconcile all final costs, check supplier invoices and pass to client for payment. Raise commission invoices and client invoices for onsite support as applicable;
Present final billing to meeting owner;
Responsible for providing project accountant with accurate data for monthly client reporting;
Etc.
The Benefits:
Our client offers a competitive starting salary with plenty of opportunities for career progression and development.
Apply now for immediate consideration.
Please only apply if you have the required skills and absolute fluency in the required languages.
Due to the high level of applications we receive, we can only respond to applicants whose skills and qualifications match our clients' requirements. Candidates must be eligible to work in the UK or hold a valid work permit.
|
| Job Type |
|
Permanent |
| Contract Length |
|
n/a |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
German or French Speaking Sales Execuitve |
| Salary/rate |
|
£17000 - £22000/annum commission (£3000) |
| Location |
|
Slough, Berkshire |
| Job Number |
|
109182908 |
| Posted |
|
24/05/2012 (14:51) |
| Agency/Employer |
|
Oak Tree Recruitment |
| Description
|
|
My client a leading technical training firm based in Hampshire is now looking for German or French Speaking Sales Executives to join their energetic and bonded team.
The Role: You will be responsible for maintaining and developing your current and future accounts, to build relationships with partners and to communicate with engineers and decisions makers on a daily basis using your German or French language skills.
In order to deliver in this role you will be confident, customer-oriented and driven individual with excellent interpersonal skills.
Key Responsibilities:
To communicate with engineers, managers, directors, key decision makers in the electronics design industry,
To build relationships with existing and future clients,
To extract market and account intelligence and to sell training programmes,
To manage and look after your own accounts in the UK and Europe,
To provide telephone and email based sales and sales support activities.
Key Skills:
Excellent German or French and English language skills both verbal and written,
Basic knowledge of Word and Excel,
Experience in CRM tools or Sales Databases is advantageous,
Degree level qualification or equivalent is preferred,
B2B experience,
Ability to quickly assimilate technical information.
The Benefits:
Our client offers a competitive starting salary with plenty of opportunities for career progression and development.
Apply now for immediate consideration.
Please only apply if you have the required skills and absolute fluency in the required languages.
Due to the high level of applications we receive, we can only respond to applicants whose skills and qualifications match our clients' requirements. Candidates must be eligible to work in the UK or hold a valid work permit.
|
| Job Type |
|
Permanent |
| Contract Length |
|
n/a |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
German/French/Spanish Speaking Sales Executive |
| Salary/rate |
|
£25000 - £30000/annum |
| Location |
|
Buckinghamshire |
| Job Number |
|
129160421 |
| Posted |
|
23/05/2012 (17:02) |
| Agency/Employer |
|
Oak Tree Recruitment |
| Description
|
|
My client, the leading provider of practical human resource services is now looking to hire a German or French or Spanish Speaking Sales Executive in their office based in Buckinghamshire.
The Role:
You will be responsible for interacting with clients in European territory, will be involved in promotional campaigns and other sales driven activities, preparing sales figures and creating new accounts.
Key Responsibilities:
First point of contact for all phone, fax, mail and e-mail enquiries from clients in European territory
Preparing quotations and responding to all other queries from clients in European countries
Maintaining and updating the database, including new leads from exhibitions and meetings, and delegates lists (CRM system)
Be an integral part in promotional campaigns and other sales driven activities by using telephone, email or mail
Attendance and assistance in the organisation of exhibitions and conferences when required
Nurture and develop selected customer accounts by promoting PeproTech and its products over the telephone, in e-mails and in face-to-face visits
Researching and sourcing new accounts; qualifying incoming leads
Preparing sales figures for weekly, monthly and quarterly sales reports and internal Sales and Marketing Meetings
Weekly report on activities and monthly meeting with Manager to review sales and discuss activities to help drive sales where needed
Take part and contribute in Sales & Marketing meetings
Help Management with appointments when appropriate
Organise and develop systems to ensure smooth running of responsibilities
Generally be an integral part of the PeproTech EC Sales and Marketing Team
Key Skills:
Good command of English and French or Spanish or German (verbally and written)
Good proficiency in Office and CRM software
Comfortable to travel internationally (Europe) for trade shows and visits; approx. 25% of time out of office
Advanced proficiency in Excel
The Benefits:
Our client offers a competitive starting salary with plenty of opportunities for career progression and development.
Apply now for immediate consideration.
Please only apply if you have the required skills and absolute fluency in the required languages.
Due to the high level of applications we receive, we can only respond to applicants whose skills and qualifications match our clients' requirements. Candidates must be eligible to work in the UK or hold a valid work permit.
|
| Job Type |
|
Permanent |
| Contract Length |
|
n/a |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
German Speaking Customer Service Coordinator |
| Salary/rate |
|
£22000 - £27000/annum |
| Location |
|
Nottingham, Nottinghamshire |
| Job Number |
|
109182867 |
| Posted |
|
23/05/2012 (15:52) |
| Agency/Employer |
|
Oak Tree Recruitment |
| Description
|
|
The company: My client is one of the world largest international manufacturers is now looking for a German Speaking Customer Service Coordinator.
The role: Combining your experience in Customer Service and Administration you would be responsible for coordinating the Customer Service team in collaboration with the Customer Service Manager.
In order to deliver in this role you will be confident, assertive, a team leader, with strong attention to detail and have a genuine interest in the field of Manufacturers.
Key Responsibilities:
Using language skills both in German to increase level of interaction with customers in accordance with plans established by European Sales Office Manager
Liaise with production management to ensure problems affecting production have a minimal impact on Customer Services and OTIF
To manage any actions until action has been resolved, ensuring they are progressed in a timely manner
Work in collaboration with the Customer Service Manager to overview all enquiries, quotes and orders, particularly ones with issues that may jeopardise targets
Maintain close contact when required with overseas manufacturing facilities (USA and France) and sales organisations for the maximisation of sales in territories and exchange of information.
Be aware & follow requirements of overseas regions with regard to inspection & special technical specifications.
Visit from time to time relevant exhibitions & customers in geographical region of responsibility in agreement with sales manager.
Available to travel to Europe - mainly France & Germany for customers visits & exhibitions
Key Skills:
Be fluent in German
Experience of working in a Customer Service environment
Supervisory experience with strong interpersonal skills
Working knowledge of SAP
For this position you must have a can do attitude, great people skills and the ability to liaise at all levels.
The Benefits:
Our client offers a competitive starting salary with plenty of opportunities for career progression and development.
Apply now for immediate consideration.
Please only apply if you have the required skills and absolute fluency in the required languages.
Due to the high level of applications we receive, we can only respond to applicants whose skills and qualifications match our clients' requirements. Candidates must be eligible to work in the UK or hold a valid work permit.
|
| Job Type |
|
Permanent |
| Contract Length |
|
n/a |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
German Speaking Marketing Executive |
| Salary/rate |
|
£30000/annum |
| Location |
|
West London, London |
| Job Number |
|
129160404 |
| Posted |
|
23/05/2012 (15:12) |
| Agency/Employer |
|
Oak Tree Recruitment |
| Description
|
|
My client, the leading ecommerce provider company based in West London is looking to hire a German Speaking Marketing Executive to help deliver online campaigns for a variety of international retails clients.
The Role:
You will have a broad experience of online marketing and will be responsible for managing the relationships with the German clients.
Key Responsibilities:
Working with the company`s clients to identify opportunities to drive their ecommerce businesses forward
Market and competitor analysis
Working with clients to identify online marketing opportunities
Campaign planning
Evaluating analytics data and campaign metrics
Production of campaign reports
Creating and optimising German website and ad copy
Co-ordinating photo and video shoots
Key Skills:
Broad understanding of the online marketing mix, including PPC and natural search optimisation
Highly familiar with the overall digital landscape
Have an in-depth knowledge of analytics
Proficient in the use of social channels
German speaker (plus other European languages an advantage)
Minimum 3 years in an online marketing role
Demonstrable ecommerce success
Strong understanding of analytics and reporting
Keen commercial acumen
Effective client management experience
The Benefits:
Our client offers a competitive starting salary with plenty of opportunities for career progression and development.
Apply now for immediate consideration.
Please only apply if you have the required skills and absolute fluency in the required languages.
Due to the high level of applications we receive, we can only respond to applicants whose skills and qualifications match our clients' requirements. Candidates must be eligible to work in the UK or hold a valid work permit.
|
| Job Type |
|
Permanent |
| Contract Length |
|
n/a |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
German Speaking Sales Consultant |
| Salary/rate |
|
£19000 - £21000/annum Uncapped Commission |
| Location |
|
London |
| Job Number |
|
118454591 |
| Posted |
|
21/05/2012 (15:02) |
| Agency/Employer |
|
Oak Tree Recruitment |
| Description
|
|
German Speaking Sales Consultant
The Company:
Our client is a global Organisation and they work in the Property Market.
With offices across different countries they offer a very multicultural and diverse working environment.
They are rapidly growing and they have been awarded as one of the best companies to work for.
The Role:
You will be working in their London office and dealing with Clients in Germany.
As you will be representing the company it is very important for you to be able to build rapport with clients and understand their individual business needs.
You will be visiting luxury offices in order to be able to negotiate and attract new clients.
You will also be responsible for making a high volume of outbound calls and speaking to senior level decision makers, therefore you have to be very familiar with their Offices and level of services provided.
Great negotiation skills are required as well as the ability to close a sale effectively.
This position involves a variety of different tasks such as: visiting Office Spaces, meeting your clients and there will be some travel involved.
A very diverse working culture with no day being the same and a huge earning potential!
The Person:
Our client is seeking a dynamic and very motivated sales person, who is a self starter and can work under pressure.
Being self disciplined and comfortable working in a target driven environment is a must!
You have to be very articulate and well spoken as you will be working with high end clients and also attending some networking events.
You must speak German to native level fluency!
The Benefits:
Our client offers a competitive basic salary and also uncapped commission.
Apply now for immediate consideration.
Please only apply if you have the required skills and absolute fluency in the required languages.
Due to the high level of applications we receive, we can only respond to applicants whose skills and qualifications match our clients' requirements. Candidates must be eligible to work in the UK or hold a valid work permit.
|
| Job Type |
|
Permanent |
| Contract Length |
|
n/a |
| Start Date |
|
|
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
German or Dutch Speaking Customer Service Agent |
| Salary/rate |
|
£15500/annum |
| Location |
|
Slough, Berkshire |
| Job Number |
|
126245086 |
| Posted |
|
21/05/2012 (09:14) |
| Agency/Employer |
|
Oak Tree Recruitment |
| Description
|
|
My client, the leading teleconferencing company based in West London is now looking for a German or Dutch Speaking Customer Service Agent with previous telephone-based experience to start working with them as soon as possible.
The Role: You will be responsible for providing high level of customer service to their clients on the phone and via email in German or Dutch and English languages.
In order to deliver in this role you will have great people skills, strong communication skills in English and German or Dutch and excellent phone manner.
Key Skills:
GCSEs or Equivalent
Previous customer service experience
Previous conferencing and /or call centre experience preferable
Experience with conferencing technologies or service environments a distinct advantage
Microsoft Office (Word, Excel, Power Point)
Intermediate computer skills
Excellent German or Dutch and English
Strong interpersonal skills
Team player
Ability to perform under pressure and respond in a professional manner in a highly visible customer service environment
Key Responsibilities:
To provide first-line service support for customers of audio services: Conference bookings, audio conference execution, and post conference administration, as well as general inquiries.
To identify opportunities to up sell /cross sell to customers, when appropriate, and based on experience, actively recommend appropriate solutions to enhance the customer experience.
Be knowledgeable of service / product offerings and be able to educate customers accordingly
Answer incoming customer bridge lines and join to applicable conferences
Monitor several bridge connections at one time, multi-point status, when necessary
Book Reserved Passcode and Operator Assisted calls with all associated features, including Standing Calls
Amend and cancel Reserved Passcode, Operator Assisted and Standing calls
Manage creation of new contact / user information in Reservation system, adhering to all pertinent billing rules and instructions
Book Digitized Replays on server
Edit and mail all audio tapes to customer
The Benefits:
Our client offers a competitive starting salary with plenty of opportunities for career progression and development.
Apply now for immediate consideration.
Please only apply if you have the required skills and absolute fluency in the required languages.
Due to the high level of applications we receive, we can only respond to applicants whose skills and qualifications match our clients' requirements. Candidates must be eligible to work in the UK or hold a valid work permit.
|
| Job Type |
|
Permanent |
| Contract Length |
|
n/a |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
French Speaking Customer Service Agent |
| Salary/rate |
|
£25000/annum |
| Location |
|
Slough, Berkshire |
| Job Number |
|
126245085 |
| Posted |
|
21/05/2012 (09:13) |
| Agency/Employer |
|
Oak Tree Recruitment |
| Description
|
|
My client, a global IT company based in Slough, UK is now looking for a French Speaking Customer Service Agent with strong customer service background and excellent French and English language skills to start with them.
The Role: You will be responsible for providing excellent customer service on the phone and via email to French and English speaking clients.
In order to deliver in this role you will be driven, enthusiastic, motivated with a play hard, work hard attitude and with willingness to work in a 24/7 shift pattern.
Key Responsibilities:
Responsible for providing high quality and rapid support to all customers
Support Customer Operations and Sales teams on communication issues when required
Act as first line Customer support, ensure incoming telephone calls and emails are responded to quickly and efficiently within Service level agreements and objectives.
Log, monitor and manage Incidents/calls/tickets in the systems as indicated by process requirements
Support data entry on all Sales and Operations related systems as necessary
To provide Customer support and on-boarding for the company`s portal
Monitor and progress all Customer orders through the booking process
Ensure all system issues are communicated to Central Ops Support for resolution
Key Skills:
Excellent French English language skills
Familiar with MS Office packages
Familiarity with Oracle is not necessary but an advantage
Excellent interpersonal skills
Previous customer service experience
Eager to build a career within this company
The Benefits:
Our client offers a competitive starting salary with plenty of opportunities for career progression and development.
Apply now for immediate consideration.
Please only apply if you have the required skills and absolute fluency in the required languages.
Due to the high level of applications we receive, we can only respond to applicants whose skills and qualifications match our clients' requirements. Candidates must be eligible to work in the UK or hold a valid work permit.
|
| Job Type |
|
Permanent |
| Contract Length |
|
n/a |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Spanish and Italian Speaking Product Support Specialist |
| Salary/rate |
|
£32000 - £35000/annum |
| Location |
|
Crawley, West Sussex |
| Job Number |
|
107789553 |
| Posted |
|
21/05/2012 (09:02) |
| Agency/Employer |
|
Oak Tree Recruitment |
| Description
|
|
My clients are an international organisation providing clinical solutions for treating cancer and brain disorders and now are hiring a Spanish and Italian Speaking Product Support Specialist to join their busy team based in West Sussex.
You will be required to provide technical support for Oncology products to customers, business units and distributors. Furthermore you will be responsible for planned installation work and upgrades of the product as well as for providing training to the users.
In order to deliver in this role you will be, confident and articulate, and excellent communicator with outstanding interpersonal skills.
Key Skills:
Being available as required to take calls from customers, engineers and distributors.
Communicate with customers to understand the problem, localize the origin, and troubleshoot efficiently to bring about swift resolution.
Clearly explain to the customer what steps are necessary to diagnose and resolve the problem.
Escalating and seeking advice and assistance as required in order to ensure all issues are managed to a satisfactory resolution in the fastest possible time.
Ensuring that all interested parties are aware of ongoing or escalating issues, progress being made and any plans that have been put in place.
Performing installation work, upgrades and training activities at customers sites and remotely.
Ensuring that the customer is fully aware of the implications of any work being undertaken before that work commences
Being available to travel at short notice to resolve technical and political issues at customers sites.
Ensure that at all times, business units and distributors are kept informed of progress of any issues being dealt with.
Actively seeking and maintaining the necessary technical competence to be able to effectively diagnose and resolve problems on the product range.
Identifying any necessary training requirements and escalating these to management as needed.
For this position you must have good technical skills, great people skills and the ability to work in a team environment.
The Benefits:
Our client offers a competitive starting salary with plenty of opportunities for career progression and development.
Apply now for immediate consideration.
Please only apply if you have the required skills and absolute fluency in the required languages.
Due to the high level of applications we receive, we can only respond to applicants whose skills and qualifications match our clients' requirements. Candidates must be eligible to work in the UK or hold a valid work permit.
|
| Job Type |
|
Permanent |
| Contract Length |
|
n/a |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
German Speaking Event Project Manager |
| Location |
|
Berkshire |
| Job Number |
|
105164777 |
| Posted |
|
18/05/2012 (14:44) |
| Agency/Employer |
|
Oak Tree Recruitment |
| Description
|
|
My client, the leading Meeting Management company specialised on arranging meetings, incentives, conferences and events (MICE) is now looking for a German speaking Project Manager responsible for venue sourcing, supplier liaison, hotel & venue contracting, negotiation of rates and both client and supplier terms & conditions, programme organisation, value added client counselling, financial reconciliation and savings consolidation to their office based in Berkshire.
In order to deliver in this role you will have great people skills, strong attention to detail and must enjoy client interaction.
Key Skills:
Bachelors degree preferred.
Fluent in English and German, verbally and written. Any additional languages a plus.
Ideally, minimum of 3 years experience in planning corporate meetings, incentives and/or special events, client management and managing outside suppliers, sourcing and negotiating contract services.
Experience with technology tools such as Cvent or StarCite for sourcing meetings preferred.
Proficiency in Microsoft Office applications.
Driving licence.
Capability of thinking innovatively, strategically and conceptually.
Successful negotiating skills.
Effective organizational and time management skills including multi-tasking and prioritizing.
Able to apply a systematic approach to judging and selecting appropriately qualified suppliers.
Able to identify opportunities to maximize profitability while minimizing costs.
Ability to work independently, developing strategies and action plans and implementing goals and objectives.
Strategic problem solving - anticipating, initiating response and resolving issues.
Key Responsibilities:
Source hotel availability based on the programme specifications and in line with compliance policies. Provide preliminary rate and availability grids as required to assist the meeting owner in making a final decision on programme location;
Source other vendors as required based on programme specifications;
Negotiate hotel and venue contracts and client contract addendum;
Keep up to date with compliance developments;
Negotiate and contract vendors (ground transportation, restaurants and other as needed);
Ongoing liaison with suppliers to provide programme updates & relevant attendee lists, confirm numbers and requirements. Meet deadlines accordingly;
Track and manage hotel and vendor attrition, cancellation and deposit schedules;
Reconcile all final costs, check supplier invoices and pass to client for payment. Raise commission invoices and client invoices for onsite support as applicable;
Present final billing to meeting owner;
Responsible for providing project accountant with accurate data for monthly client reporting;
Etc.
The Benefits:
Our client offers a competitive starting salary with plenty of opportunities for career progression and development.
Apply now for immediate consideration.
Please only apply if you have the required skills and absolute fluency in the required languages.
Due to the high level of applications we receive, we can only respond to applicants whose skills and qualifications match our clients' requirements. Candidates must be eligible to work in the UK or hold a valid work permit.
|
| Job Type |
|
Permanent |
| Contract Length |
|
n/a |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
French or German Technical Support Rep |
| Salary/rate |
|
£15000 - £16000/annum Relocation Package |
| Location |
|
Belfast, Northern Ireland |
| Job Number |
|
109182643 |
| Posted |
|
18/05/2012 (09:09) |
| Agency/Employer |
|
Oak Tree Recruitment |
| Description
|
|
The Company: My clients are working alongside the world`s leading New Technologies companies.
The Role: You will be required to provide an excellent level of customer service and you will have a high level of technical knowledge. You will be working within an enthusiastic, dynamic and motivated organisation.
In order to deliver in this role you will be confident and articulate, possess excellent time management skills and have good general business awareness with good working knowledge of PC technical support.
Key Skills:
Fluency in written and spoken French or German
Fluency in written and spoken English
Customer Focus
Specialist Expertise: Windows, Hardware and PC configuration, Internet
Team Player
Good communication and troubleshooting experience
Organised, Resilient and results oriented
For this position you must have a can do attitude, great people skills and the ability to liaise at all levels.
The Benefits:
Our client offers a competitive starting salary with plenty of opportunities for career progression and development.
Apply now for immediate consideration.
Please only apply if you have the required skills and absolute fluency in the required languages.
Due to the high level of applications we receive, we can only respond to applicants whose skills and qualifications match our clients' requirements. Candidates must be eligible to work in the UK or hold a valid work permit.
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| Job Type |
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Permanent |
| Contract Length |
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n/a |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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German and French Speaking Sales Support Translator |
| Salary/rate |
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£18000 - £25000/annum |
| Location |
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Shropshire |
| Job Number |
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126244544 |
| Posted |
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15/05/2012 (13:27) |
| Agency/Employer |
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Oak Tree Recruitment |
| Description
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My client, the leading engineering company based in Shropshire is now looking for a Sales Support Translator speaking German, French and English fluently.
The Role: You will be responsible for providing translation and support activities to the European sales team in the office as well as monthly travelling with them to visit the company`s European partners.
In order to deliver in this role you will have great people skills, strong communication skills in English, German and French.
Key Skills:
Bachelors Degree or the equivalent preferred
Sales experience preferred however graduates are also welcome;
English, French, German fluently spoken;
Working knowledge of Microsoft Office, SAP, and other related applications preferred;
Well organized;
Able and willing to manage change as it occurs;
Work independently;
Exceptional customer service skills;
Possess a strong desire to progress within the organization;
Able to work across divisional boundaries;
Team oriented.
Key Responsibilities:
Support the company as European linguistic support in country at customer sites and trade events;
Support UK Customer Service and Marketing teams with translation support;
Take ownership of CRM system account planning including but not limited to range statement, product promotion, partner call activity and partner visits;
Responsible for assigned sales targets and sales growth and increasing the Company's presence, market share and profitability of its products within assigned CRM partners;
Maintain a strong call presence within CRM assigned partners;
Provide call support for partners sales divisions were applicable;
To identify potential new opportunities for new product and maintain record of these for discussion with product development team;
To continue range review within partners and make recommendations for addition lines / technology.
The Benefits:
Our client offers a competitive starting salary with plenty of opportunities for career progression and development.
Apply now for immediate consideration.
Please only apply if you have the required skills and absolute fluency in the required languages.
Due to the high level of applications we receive, we can only respond to applicants whose skills and qualifications match our clients' requirements. Candidates must be eligible to work in the UK or hold a valid work permit.
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| Job Type |
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Permanent |
| Contract Length |
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n/a |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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German Speaking Senior Customer Support Agent |
| Salary/rate |
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£25000/annum bonus |
| Location |
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London |
| Job Number |
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109182460 |
| Posted |
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15/05/2012 (10:42) |
| Agency/Employer |
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Oak Tree Recruitment |
| Description
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My client, the leading online jewellery retailer based in the City of London is now looking for a German Speaking Senior Customer Service Representative with B2B experience and very strong communication skills.
The Role: You will be responsible for providing the highest level of customer service to the German speaking customers via email and phone.
In order to deliver in this role you will have positive attitude, strong communication skills, problem solving abilities, outstanding work ethic and will be detail oriented.
Key Responsibilities:
Responsible for dealing with incoming enquiries and delivery of outbound campaigns.
Achieving service levels.
Responsible for accurate recording of customer details and information.
Carrying out processes in line with documented procedures.
Actively involved with continuous improvements within the department.
Resolving customer calls/emails/chats related to the company's products and services within KPI requirements.
The Benefits:
Our client offers a competitive starting salary with plenty of opportunities for career progression and development.
Apply now for immediate consideration.
Please only apply if you have the required skills and absolute fluency in the required languages.
Due to the high level of applications we receive, we can only respond to applicants whose skills and qualifications match our clients' requirements. Candidates must be eligible to work in the UK or hold a valid work permit.
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| Job Type |
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Permanent |
| Contract Length |
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n/a |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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Korean Speaking Market Researcher |
| Salary/rate |
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£8/hour |
| Location |
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London |
| Job Number |
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129159893 |
| Posted |
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10/05/2012 (14:35) |
| Agency/Employer |
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Oak Tree Recruitment |
| Description
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Korean Speaking Market Researchers
The Company:
We are recruiting for Multilingual Market Researchers for our client,
based in London.
They are a fast paced company and they work within the international Research sector.
The Role:
You will be part of their international research team and making a high volume of outbound calls in order to conduct telephone surveys in different countries
You have to be a team player and very motivated and enthusiastic
There is absolutely no selling involved!
The Person:
You must speak Korean to native level fluency!
Attention to detail is required and you have to be able to work well under pressure.
For this position you must have a can do attitude, great people skills and the ability to liaise at all levels.
Previous Experience in Market Research is required.
Apply now for immediate consideration.
Please only apply if you have the required skills and absolute fluency in the required languages!
Due to the high level of applications we receive, we can only respond to applicants whose skills and qualifications match our clients' requirements. Candidates must be eligible to work in the UK or hold a valid work permit.
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| Job Type |
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Temporary |
| Contract Length |
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n/a |
| Start Date |
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| Contact Details |
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| Job Title |
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Hebrew Technical Support Agent |
| Salary/rate |
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£15000 - £18000/annum Bonus + Bonus Structure |
| Location |
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Dorset |
| Job Number |
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109182238 |
| Posted |
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10/05/2012 (09:16) |
| Agency/Employer |
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Oak Tree Recruitment |
| Description
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The company: My client is a global mobile phone company offering excellent career prospects and now they are looking for a Hebrew Speaking Technical Support Agent.
The role: You will be required to be the first point of contact between the company and its private clients, reporting directly to the customer service manager.
In order to deliver in this role you will be confident, assertive, a team player, with strong attention to detail and have a genuine interest in the field of IT.
You will be provided with 5 weeks of training, which will enable you to enrich your skills and knowledge and to develop further in the field of technical support. My client provides a professional environment from where you can develop your career further.
Key Responsibilities:
Provide customer support via multiple touch points (e.g inbound calls, e-mail)
Accurately log customer and product information into CRM systems
Proactively develop skills and knowledge through effective use of systems
Understanding customer care and apply to all customer touch points
Share knowledge gained with team through effective knowledge transfer
Maintain a high standard in personal KPI targets as defined
Key Skills:
Fluency in written and spoken Hebrew
Fluency in written and spoken English
Customer Focus
Specialist Expertise: Windows, Hardware and PC configuration, Internet
Team Player
Good communication and troubleshooting experience
Organised, Resilient and results oriented
The starting date is ASAP.
The Benefits:
Our client offers a competitive starting salary with plenty of opportunities for career progression and development.
Apply now for immediate consideration.
Please only apply if you have the required skills and absolute fluency in the required languages.
Due to the high level of applications we receive, we can only respond to applicants whose skills and qualifications match our clients' requirements. Candidates must be eligible to work in the UK or hold a valid work permit.
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| Job Type |
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Permanent |
| Contract Length |
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n/a |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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Italian Speaking Events Project Manager |
| Location |
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Berkshire |
| Job Number |
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116130824 |
| Posted |
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08/05/2012 (17:41) |
| Agency/Employer |
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Oak Tree Recruitment |
| Description
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My client, the leading Meeting Management company specialised on arranging meetings, incentives, conferences and events (MICE) is now looking for an Italian Speaking Project Manager to their office based in Berkshire.
The Role: You will be responsible for venue sourcing, supplier liaison, hotel & venue contracting, negotiation of rates and both client and supplier terms & conditions, programme organisation, value added client counselling, financial reconciliation and savings consolidation.
In order to deliver in this role you will have great people skills, strong attention to detail and must enjoy client interaction.
Key Skills:
Bachelor`s degree;
Experience in planning corporate meetings, incentives and / or special events;
Experience in client management;
Experience in managing outside vendors, sourcing and negotiation contract services;
Previous experience with healthcare clients preferred;
Driving licence;
Capability of thinking innovatively, strategically and conceptually;
Excellent Italian and English language skills;
Microsoft Office proficiency;
Effective organisational and time management skills;
Competency to maintain positive vendor relationships;
Ability to work independently and prioritise tasks, keeping to client, internal and supplier timelines;
Successful negotiating skills.
Key Responsibilities:
Source hotel availability based on the programme specifications and in line with compliance policies. Provide preliminary rate and availability grids as required to assist the meeting owner in making a final decision on programme location;
Source other vendors as required based on programme specifications;
Negotiate hotel and venue contracts and client contract addendum;
Keep up to date with compliance developments;
Negotiate and contract vendors (ground transportation, restaurants and other as needed);
Ongoing liaison with suppliers to provide programme updates & relevant attendee lists, confirm numbers and requirements. Meet deadlines accordingly;
Track and manage hotel and vendor attrition, cancellation and deposit schedules;
Reconcile all final costs, check supplier invoices and pass to client for payment. Raise commission invoices and client invoices for onsite support as applicable;
Present final billing to meeting owner;
Responsible for providing project accountant with accurate data for monthly client reporting;
Etc.
The Benefits:
Our client offers a competitive starting salary with plenty of opportunities for career progression and development.
Apply now for immediate consideration.
Please only apply if you have the required skills and absolute fluency in the required languages.
Due to the high level of applications we receive, we can only respond to applicants whose skills and qualifications match our clients' requirements. Candidates must be eligible to work in the UK or hold a valid work permit.
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| Job Type |
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Permanent |
| Contract Length |
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n/a |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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French Speaking Customer Support Agent |
| Salary/rate |
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£21000/annum |
| Location |
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Reading, Berkshire |
| Job Number |
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126243731 |
| Posted |
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08/05/2012 (13:46) |
| Agency/Employer |
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Oak Tree Recruitment |
| Description
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My client, a global IT company based in Reading, UK is now looking for a French Speaking Customer Support Agent with strong customer service background and excellent French and English language skills.
The Role: You will be responsible for providing excellent customer service on the phone and via email to French and English speaking internal and external clients and will provide administrative support to the company`s international sales teams.
In order to deliver in this role you will be an excellent communicator both in French and in English, driven, enthusiastic, motivated and committed.
Key Responsibilities:
To be proficient in the key central support application in various systems used to support the customers and sales team,
To retain responsibility for the management, monitoring and escalations of customer requests to sales,
Proactively contact and provide full support to the Account Managers, external customers and internal support functions (billing, order entry, finance etc.),
Creation and monitoring of orders and provisioning teams,
Managing information flows between the Agents, customers and Account Managers,
Maintaining confidentially and using initiative and discretion at all times,
Respond to incoming customer enquiries and complaints - relating to billing, compensation credits, and contract terminations/cancellations after service delivery - legal & commercial issue,
Perform account modification and maintenance upon an agreed level of service,
Log calls/queries in ticket system & maintain files until resolution,
Establish and maintain good working relationships with relevant parties,
Handling of escalation process according to Customer Service guidelines.
Key Skills:
Excellent written and verbal language skills both in French and English,
Previous Customer Service experience,
Strong people skills,
Excellent interpersonal skills,
Good keyboard/IT skills,
Administrative experience,
Internal & external customer facing experience,
WP/DTP/Spread sheet skills.
The Benefits:
Our client offers a competitive starting salary with plenty of opportunities for career progression and development.
Apply now for immediate consideration.
Please only apply if you have the required skills and absolute fluency in the required languages.
Due to the high level of applications we receive, we can only respond to applicants whose skills and qualifications match our clients' requirements. Candidates must be eligible to work in the UK or hold a valid work permit.
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| Job Type |
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Permanent |
| Contract Length |
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n/a |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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French or Italian or Spanish Account Executive |
| Salary/rate |
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£8/hour |
| Location |
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St Neots, Cambridgeshire |
| Job Number |
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126243547 |
| Posted |
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04/05/2012 (10:53) |
| Agency/Employer |
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Oak Tree Recruitment |
| Description
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French or Italian or Spanish Account Executive
The Company:
Our client is an international marketing agency and is currently looking for a French or Italian or Spanish Account Executive to work in their office in St Neots, Cambridgeshire.
The Role:
As a multilingual account executive you will be assisting the account managers with project related tasks such as research, preparing press releases, liaising with suppliers and clients and general administration tasks. You will be working to close deadlines in a fast-paced environment.
The Person:
This role requires an individual who has excellent customer service skills, speaks French or Italian or Spanish to a native level and is a real team player. You need to be flexible, happy to work in a fast-paced environment, a great multi-tasker and you need to have a hands-on mentality.
The Benefits:
Our client offers a competitive salary.
Apply now for immediate consideration.
Please only apply if you have the required skills and absolute fluency in the required languages.
Due to the high level of applications we receive, we can only respond to applicants whose skills and qualifications match our clients' requirements. Candidates must be eligible to work in the UK or hold a valid work permit.
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| Job Type |
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Temporary |
| Contract Length |
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with the view to go |
| Start Date |
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| Contact Details |
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