 |
| Job Title |
|
Office Administrator |
| Salary/rate |
|
£18000 - £20000/annum |
| Location |
|
Wokingham , Berkshire |
| Job Number |
|
126234670 |
| Posted |
|
07/02/2012 (18:40) |
| Agency/Employer |
|
Austin Clark Recruitment |
Description
|
|
My client based near Wokingham is looking to recruit an Administrator/Customer Services co-ordinator to join their team.
For this role you must be a team player who does not mind "mucking in" and getting involved with various job duties. You will be working for a very small team who all work together to meet customer expectations and requirements. My client is also looking for a candidate who has great customer service skills and a very professional telephone manner.
Your duties will include (but not be limited to)
- Taking and processing customer orders via telephone and e-mail.
- Building and maintaining relationships with established and well known customers (a large percentage of the orders received are from repeat business)
- Picking and packing goods from the warehouse when there are multiple orders and the warehouse team are busy (this will not be very frequent but you must be willing to do this, all of the items are light.)
- Answering all incoming calls, being the first point of contact for visitors and dealing with all office administration
- Updating stock lists on Excel spreadsheets
- Putting together weekly/monthly newsletters and price lists and e-mailing/faxing this to customers who have subscribed to the newsletter
- Building relationships with other local businesses
- Dealing with complaints and resolving any issues
- Learning about the stock
- Doing stock/sample testing demonstrations at fairs, events and road shows (some flexibility will be required with this as some weekend work across the year may be required)
Hours are 9 - 5 Monday - Friday, Salary £18 -£20k and there is a casual dress code
|
| Job Type |
|
Permanent |
| Contract Length |
|
PERMANENT |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
|
| Job Title |
|
Licence Desk Administrator |
| Salary/rate |
|
£19500/annum |
| Location |
|
Bracknell , Berkshire |
| Job Number |
|
126234669 |
| Posted |
|
07/02/2012 (18:37) |
| Agency/Employer |
|
Austin Clark Recruitment |
| Description
|
|
My client based in Bracknell is looking for a licence desk administrator to join their team. You will be required to manage and deliver the processing of licence sales orders and purchase orders. The role will be responsible for meeting the objectives according to the agreed software business plans
Job duties include:
- Working with my client and their software product teams to understand the tactical goals whilst maintaining and growing the brand
- Order management and administration for a portfolio of key customers
- Working with the licence desk to ensure software licence orders are processed correctly
- Handling any queries relating to the fulfilment of customer software licence orders
- Close liaison with the sales account managers to ensure that customer expectations are met and exceeded
- Identifying and implementing new efficient processes and systems
- Assisting the licence desk team leader and vendor business managers
- Understanding all the processes in which the software vendors operates and be fully competent with use of ordering tools
- Owning the order process
Salary is up to £19,500 + benefits
|
| Job Type |
|
Permanent |
| Contract Length |
|
PERMANENT |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Sales Representative |
| Salary/rate |
|
£25000 - £27500/annum |
| Location |
|
Wokingham, Berkshire |
| Job Number |
|
118436033 |
| Posted |
|
06/02/2012 (14:02) |
| Agency/Employer |
|
Austin Clark Recruitment |
| Description
|
|
SALES REPRESENTATIVE
My client, based in Wokingham, is the European division of one of the worlds leading Aviation companies. They provide a range of products & services to airlines throughout Europe, Middle east & Africa. They are looking to recruit a Sales Representative to join their team with the drive and desire to succeed in a fast paced environment.
The purpose of the role is to support the sales activities of the Account Managers’ allocated customers to ensure that my client develops, builds and maintains strong relationships in order to enable the organisation to be best positioned to win both day to day and strategic business.
Working under the guidance of the Account managers, you will be responsible for:
- Maintaining regular contact with existing customers, including routine sales calls.
- Supporting Account Managers with introduction to new customers and continuing to develop relationships through regular calls and communication.
- Ensuring customer requirements including quotes, purchase orders etc are dealt with in a timely manner.
- Reviewing daily quote reports and following up quotes as required by the Account Managers.
- Maintaining updates on the company’s Sales Force system to keep up to date with opportunities and to add new customer accounts/contact details where required.
- Following up push lists and email blasts with customers.
- Identifying key contacts in customers.
- Assisting from time to time in the warehouse.
This role will involve speaking to customers worldwide, so language skills would prove advantageous. An interest in aviation would also be a plus.
This is a fantastic opportunity for an eager sales person to build on their career with this company. Basic salary is up to £25,000 base with 10% bonus scheme based on targets. Benefits include 25 days holiday, free parking etc.
Please note that some travel may be required with this role.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Client Services Co ordinator |
| Salary/rate |
|
£18000 - £22000/annum |
| Location |
|
Wokingham, Berkshire |
| Job Number |
|
126233902 |
| Posted |
|
01/02/2012 (09:51) |
| Agency/Employer |
|
Austin Clark Recruitment |
| Description
|
|
My client based near Wokingham is looking for another Client Service Co ordinator to join their small but expanding team.
The purpose of the role is to assist the Events Manager and PA with their duties and to provide a high quality of office administration to all members of staff.
As this is a small office environment you need to be prepared to get involved with all office tasks, including answering the phones, dealing with the post, meeting and greeting visitors and updating the client and candidate database.
You will also assist the whole team when corporate events are happening, this will include attending the events (which are off site and include over night and weekend stays so flexibility is essential!), you will help in the setting up of function rooms and talking to delegates and candidates.
If you are a good administrator who would like to take on a varied and interesting role then please apply today for more details.
Salary is £17,000 - £23,000 dependant on experience and the hours are Monday - Thursday 8.30am - 5.30pm and Friday 9 - 4pm, any weekends or evenings that you worked will be paid as over time or given as days in lieu. Free parking on site and 20 days holiday.
For this role you must have a passion for events and want to start a career within this sector.
You must also be prepared to work weekends, approximately 1 in 4 but this could be more or less depending on bookings. You must also have a valid passport.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Events Manager - Contract until Nov 2012 |
| Salary/rate |
|
£30000/annum |
| Location |
|
Winnersh , Berkshire |
| Job Number |
|
129156047 |
| Posted |
|
24/01/2012 (18:46) |
| Agency/Employer |
|
Austin Clark Recruitment |
| Description
|
|
My client based near Wokingham is looking to recruit an Events Manager to join their team.
You will be responsible for delivering all aspects relating to any event campaigns in a timely manner, with the aim of delivering seamless event campaigns that are able to demonstrate ROI at every stage. This role is client facing and the successful candidate will be the main point of contact for all events, taking event briefs, adding value, producing budgets and proposals and all event related marketing activities.
My client arranges events that vary from dinners, conferences, exhibitions, roadshows, seminars and meetings. You must have experience of both marketing the events you manage and arrange and implementation and logistics.
Duties include:
- Ownership of all events from campaign conception through to billing
- Act as the main point of contact for all events from a day to day perspective.
- Produce all event related collateral and documentation including budgets, timelines, analytics etc
- Delegate tasks to team members
- Attend events, pitches, meetings
- Manage the event life-cycle from an end to end perspective, ensuring that all deadline are met
- Logistical management of all events on site. This includes working remotely whilst on site managing the event, conducting site visits to venues etc - Travel to events will include the UK and International destinations so a flexible approach to early starts/late evenings/weekends is certainly a definite!
- Negotiating rates for venues and suppliers
For this role you must be available to start ASAP, however if you are on a notice period your application will still be considered. You must have a FULL UK driving licence, a valid passport and a flexible attitude to the working hours of this role.
This is a contract role until November 2012 and applicants applying for this role must be aware of this.
You must have experience of not only managing and running events but also marketing them!
Please apply today for more details. Salary is circa £30,000
|
| Job Type |
|
Permanent, Contract |
| Contract Length |
|
UNTIL NOV 2012 |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Trainee Customer Services Rep |
| Salary/rate |
|
£17510/annum |
| Location |
|
Winnersh , Berkshire |
| Job Number |
|
109177285 |
| Posted |
|
24/01/2012 (12:55) |
| Agency/Employer |
|
Austin Clark Recruitment |
| Description
|
|
My client is looking for a Trainee Customer Services Representative to join their team.
The purpose of the role is to work as a team member within the customer services team, assisting the customer services team leader and Operations Manager with customer administrative support.
Your main responsibilities will include providing excellent customer service, answering customer's incoming telephone calls and correspondence via e-mail, dealing with customer orders, resolving any customer issues or problems to conclusion, and developing/building customer relationships.
Job duties include:
- To work as part of the customer services team, providing a high level of customer service to internal and external customers
- To support the customer services team leader with key customer accounts and administration duties
- To respond promptly to customer enquiries
- To deal with customer enquiries, complaints and issues within agreed SLA's
- To reply to all e-mail correspondence from customers within agreed SLA's
- To answer incoming calls from customers
- To process customer orders
- To file customer orders
- Check shipping methods, transit times and shipping costs
- Monitor all customer deliveries
- Check outstanding deliveries at the end of the day
- Raise credit notes
This is a trainee role so although some experience would be beneficial it is not essential. Salary is £17,510. My client is also looking for candidates who are available immediately, if you are on a notice you will still be considered for the role.
Please apply today for more details
|
| Job Type |
|
Permanent |
| Contract Length |
|
PERMANENT |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Video Production Editor |
| Salary/rate |
|
£20000 - £25000/annum |
| Location |
|
Wokingham, Berkshire |
| Job Number |
|
129155201 |
| Posted |
|
18/01/2012 (15:44) |
| Agency/Employer |
|
Austin Clark Recruitment |
| Description
|
|
My client based in Wokingham is looking for a Video Production Editor to join their marketing team.
Job duties include:
- Understanding and defining requirements from business stakeholders, grasping technical information and communicating text in video format for business end users
- Working closely with the marketing department to understand the vision, take the big picture concept and create compelling stories
- Create story boards and work with copywriters to create scripts for videos
- Take ownership of projects, planning and organising resources and processes to ensure projects run efficiently
- Edit videos to create the end output
For this role you should have video editing experience, with skills in Adobe Premier and Adobe after effects. Photoshop knowledge would be beneficial too.
This role would suit an IT graduate or something with relevant experience or education background.
Please apply today for more details
|
| Job Type |
|
Permanent |
| Contract Length |
|
PERMANENT |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Copywriter, Blogger and Content Writer |
| Salary/rate |
|
£40000 - £45000/annum |
| Location |
|
Wokingham, Berkshire |
| Job Number |
|
119132017 |
| Posted |
|
18/01/2012 (15:44) |
| Agency/Employer |
|
Austin Clark Recruitment |
| Description
|
|
My client based in central Wokingham is looking to recruit a Copywriter, Blogger and Content writer to join their team.
Reporting into the marketing team you will be responsible for creating, structuring and delivering compelling content for internal and external communications.
Job duties include:
- Creating engaging print and website content for products and solutions including web pages, news articles, blog entries, e-mail campaigns, and monthly newsletters
- Support the marketing team with the creation of compelling messaging and positioning for all products and solutions to include engaging scripts and various verbal and written communications
- Work with key stakeholders to take conceptual ideas and translate them into persuasive text to deliver and communicate an effective internal and external message
- Conduct regular SEO keyword analysis and create SEO rich articles for wider placement as part of marketing strategy
- Submit articles and blogs on a regular basis to online article repositories, ensuring content reflects current market trends
For this role you must have excellent written and verbal communication skills with the ability to product clear, precise and engaging copy for web and for print. You need to be a creative thinker with the ability to turn less interesting details into compelling text.
Salary is up to £45k + benefits
|
| Job Type |
|
Permanent |
| Contract Length |
|
PERMANENT |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Water Treatment Engineer |
| Location |
|
Wokingham, Berkshire |
| Job Number |
|
107730765 |
| Posted |
|
18/01/2012 (15:44) |
| Agency/Employer |
|
Austin Clark Recruitment |
| Description
|
|
My client based near Wokingham is looking to recruit a Water Treatment Engineer to join their service and maintenance division.
The successful candidate must have experience both in the practical and theory side of:
- Carrying out Legionella Risk Assessments to ACoP L8 standards and the production of full reports and schematics
- Water Hygiene Monitoring to ACoP L8 standards
- Water sampling and testing
- Testing and dosing of Cooling Tower Systems
- Testing and dosing of HVAC systems
It would also be beneficial if you had experience of:
- Chlorination of Domestic Water Services and Cooling Towers to ACoP L8 Standards
- Servicing of water treatment equipment such as Water Softeners, Chlorine Dioxide Units, UV units etc
- Knowledge of steam raising systems
- Water tank refurbishment
As a Service Engineer you will also be responsible for running Water Treatment contracts assigned to them and will report to the Senior Administrator.
To apply for this role you must have previous experience within this industry sector.
Salary discussed on application. Benefits include company van, mobile phone, 22 days holiday.
Please note that this position is field based, reporting into a head office in Wokingham. You must have a FULL UK driving licence
|
| Job Type |
|
Permanent |
| Contract Length |
|
PERMANENT |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
First Line Support Engineer |
| Salary/rate |
|
£18000 - £20000/annum ASAP |
| Location |
|
Bracknell, Berkshire |
| Job Number |
|
113569251 |
| Posted |
|
18/01/2012 (15:44) |
| Agency/Employer |
|
Austin Clark Recruitment |
| Description
|
|
My client based in Bracknell is looking to recruit a 1st Line Support Engineer to join their busy team.
Working on a 24/7 shift pattern the first line engineer answers and logs technical support calls for a variety of problems and products. Using fault trees and knowledge support materials, the first line engineer gathers information in conjunction with the client to investigate and isolate the fault, be it hardware or software, escalating faults beyond their experience or knowledge to the second line engineers and the support desks.
Job duties include:
- Work through a training programme and complete a series of tests to progress onto the operational support desk
- Answer calls and e-mails to a professional standard as demonstrated in training
- Maintain accurate and up to date call records using the call record and progress system
- Keep a regular call schedule, updating clients on open tickets
- Perform repairs to equipment as trained and following procedures as laid down to ensure correct and safe operational repairs are effected
- Complete an accurate and detailed hand over to the other engineers of any calls and tasks in progress
- Attend formal and informal training sessions to enhance your knowledge
- Be available to work as a member of the support desk team in the Bracknell office on a 24/7 rotating shift system that includes weekend and bank holiday working
Starting salary is £18,000, after three months training this will increase to £20,000. Benefits include free parking, 25 days holiday, pension and health care.
Please apply today for more details
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
PERMANENT |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Pensions Administrator |
| Salary/rate |
|
£18000/annum |
| Location |
|
Reading, Berkshire |
| Job Number |
|
126231374 |
| Posted |
|
18/01/2012 (15:44) |
| Agency/Employer |
|
Austin Clark Recruitment |
| Description
|
|
My client based in Reading is looking for a Pensions Administrator to join their team.
Job duties include:
- Day to day administration of the defined benefit section of the pension scheme, dealing with all types of member related correspondence, telephone and email enquiries, ensuring that all casework is completed within agreed dates
- Processing of discretionary entrant applications for the defined contribution section of the scheme and processing defined benefit applications for the passport section of the scheme including the creation of new records
- Processing of early leavers - calculations of deferred benefits, updating system and production of deferred benefit certificates
- Processing of transfers - calculation of transfer values, production of statement of entitlements, payment of transfer values and updating system
- Processing of retirements - calculation of retirement benefits for all members, production of retirement pack, lifetime allowance checks, arranging payment of benefits and creation of a payroll record
- Processing of deaths - calculation of benefits payable, where necessary liaising with HR, solicitors, insurers, beneficiaries and the scheme trustee, payment of any lump sum benefits and, if required, creation of a spouse's pension record
- Preparatory work for the monthly payroll run including the creation of any payroll records, payroll amends, calculations of GMP uplifts and processing protected rights account closures
- Liaising with the administrators of the DC section of the scheme, the scheme actuary and HM Revenue and customs
- Assistance with the day to day administration of the group pension department
- Assisting with general office duties such as opening the post, filing, scanning and photocopying
You must have pensions administration experience for this role.
Please apply today for more details.
|
| Job Type |
|
Permanent |
| Contract Length |
|
PERMANENT |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Product Marketing Manager |
| Salary/rate |
|
£60000 - £65000/annum |
| Location |
|
Wokingham, Berkshire |
| Job Number |
|
129155200 |
| Posted |
|
18/01/2012 (15:44) |
| Agency/Employer |
|
Austin Clark Recruitment |
| Description
|
|
My client based in Wokingham is looking to recruit a Product Marketing Manager who will own and create the finance related messaging and position for products and associated solutions.
You will develop innovative marketing programmes across the whole product life-cycle to drive sales and channel enablement and create end user demand. In the role as a Product Marketing Manager you will be the expert in customer's and their buying criteria, specifically in relation to the financial requirements, and will transfer that knowledge to the direct sales team and channel. You will provide the critical link in implementing approved product marketing strategies across the regions, by providing materials, campaigns, enablement programs and logistics co-ordination.
Job duties include:
- Working alongside product management to develop product positioning and message that differentiates my client's product and associated solutions in the financial market
- Communicate the value proposition to the sales and channel team and develop sales tools that support the selling process of my client's financial products
- Plan the launch of new products and releases and manage the cross - functional implementation of the plan
- Be the expert on your buyers, how they buy and their buying criteria; be the expert on your competition and how to differentiate my client's offerings
- Provide input on how financial products are represented within the market and feed back to develop customers customer requests and requirements
- Develop the plan and implement the production of campaigns that are driven through field based marketing
- Work with regional field marketing to manage the marketing programs that drive demand for financial products and associated solutions
- Provide timely reporting for activities conducted and participate in regular team wide updates and briefings
For this role you should have a proven track record in product marketing for enterprise products or solutions.
|
| Job Type |
|
Permanent |
| Contract Length |
|
PERMANENT |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Accounts Payable Specialist |
| Salary/rate |
|
£18000 - £21000/annum |
| Location |
|
Bracknell, Berkshire |
| Job Number |
|
101328082 |
| Posted |
|
16/01/2012 (10:16) |
| Agency/Employer |
|
Austin Clark Recruitment |
| Description
|
|
My client based in Bracknell is looking to recruit an Accounts Payable Specialist to join their team.
The job duties will be too:
- To make sure all vendor documents should be processed on a daily basis
- Resolve invoices that mis - match on a daily basis, identify and follow up on related action items
- Produce exposure models for payments prepared
- Ensure timely payment of vendors
- Reconcile accounts payable ledgers with supplier statements on a monthly basis
- Assist in month end closing
- Correspond internally/externally with other departments/teams and vendors as well as responding to any queries
- Ensure that all accounting and internal control policies, processes and systems are complied with
- Ensure that general accounting section is operated in a "client minded" way, achieving deadlines, company standards, using prescribed systems and methodologies.
Salary is up to £21k plus BUPA, Pension, 25 days holiday, on site gym and free parking
|
| Job Type |
|
Permanent |
| Contract Length |
|
PERMANENT |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Experienced Recruitment Consultants Required! |
| Salary/rate |
|
£18000 - £55000/annum |
| Location |
|
Winnersh, Berkshire |
| Job Number |
|
123203277 |
| Posted |
|
16/01/2012 (10:16) |
| Agency/Employer |
|
Austin Clark Recruitment |
| Description
|
|
My client based in Wokingham is looking to recruit an experienced Recruiter to work within there very successful company in Wokingham. They are still experiencing continued growth and have recently received some very high profile new accounts and clients.
The ideal candidate for this role will need to be an experienced recruiter. The role will not involve cold calling but will be to look after a couple of large accounts which will involve growing & nurturing them & delivering their requirements.
My client does work long hours, but its a fantastic environment and time flies by! The benefits are fantastic to include yearly team building and development events, an extra days holiday for your birthday, quarterly company functions, team away days, ongoing training and development programmes, flexible add on package you can choose from: Gym membership, health care, free parking scheme or monthly john lewis vouchers.
|
| Job Type |
|
Permanent |
| Contract Length |
|
PERMANENT |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Customer Services Representative x 2 |
| Salary/rate |
|
£18000 - £22000/annum |
| Location |
|
Wokingham, Berkshire |
| Job Number |
|
109173246 |
| Posted |
|
16/01/2012 (10:15) |
| Agency/Employer |
|
Austin Clark Recruitment |
| Description
|
|
My client based in Wokingham is looking to recruit 2 x Customer Services Representatives to join their team.
Depending on experience the salary is between £18 - £22k per annum.
The purpose of the role is to provide world class customer service support to internal and external customers. You will do this by promoting products and services and processing trade and sample order in an accurate and efficient manner.
Other duties include:
- Make Outbound Sample Follow-up calls to end-users to discuss the product your customers have ordered and check they are happy with the service etc they received.
- Take incoming calls on the Advice and Samples Free phone Line, from customers wishing to try samples of our products.
- Address end user concerns/questions regarding products and follow-up as needed.
- Promote home Delivery Service with all our potential customers.
- Manage and register trade orders (through data entry and processing from Phone, Fax, Email or EDI) and ensure proactive follow-up.
- Liaise with DHL to ensure clear accurate communication to customers relating to delivery queries.
- Enter sample orders into our SAP CRM / ECC system.
- Manage all sample requests and attribute data resulting from events, provided by the Sales and Marketing Department.
- Call documentation & monitoring - maintain up-to-date records of calls and status, and input end-user information / attributes into CRM.
- Manage stock returns and paperwork as per the returns procedure, including processing credits for returned stock.
- Where possible, support Sales and Marketing Teams at external events.
- Maintain up-to-date product knowledge, including features and benefits, as well as knowledge of focus products and product line direction.
- Develop key relationships with all customers to ensure effective communication of information.
- Any other duties as management may require.
For this role you must have customer services experience, ideally inbound, but you must also be happy to make outbound calls to customers who have placed orders etc.
This role is full time and based in Wokingham, there is free parking on site.
Please apply today for more details.
|
| Job Type |
|
Permanent |
| Contract Length |
|
PERMANENT |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
