42 Queen Square , Wolverhampton , WOLVERHAMPTON , WV1 1TX |
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| Job Title |
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Senior Administrator |
| Salary/rate |
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£16000 - £18000/annum |
| Location |
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Telford, Shropshire, England, Shropshire |
| Job Number |
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126236320 |
| Posted |
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22/02/2012 (16:53) |
| Agency/Employer |
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Interaction Recruitment |
Description
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Senior Administrator - 12 month fixed term contract
Join a leading organisation who are looking to add to their busy HR and Personnel department.
Role:
To assist on all administration duties with the HR/Personnel/Recruitment department:
• The processing of all administration for the HR Team
• Compiling contracts of employment
• Making up of contract packs and induction folders
• Amending letters and contracts
• To support the HR team in recruitment processes as required
• Dealing with telephone queries and prioritising own workload on a daily basis
• Ensure filing is kept up to date
Experience:
• Previous experience of working within a busy office environment in an administrative role is essential
• Must be highly organised with great time management skills
• Able to work in a fast paced environment
• Able to prioritise workload
• Ability to communicate at all levels
• Able to work under pressure and to strict deadlines
• A high level of computer literacy in using Excel and Word
• Experience within a HR related role would be an advantage although not essential.
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| Job Type |
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Contract |
| Contract Length |
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12 month contract |
| Start Date |
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19/03/12 |
| Contact Details |
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| Job Title |
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Telesales Associate |
| Salary/rate |
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£17000/annum |
| Location |
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Kingswinford, West Midlands, England, West Midlands |
| Job Number |
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118438879 |
| Posted |
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21/02/2012 (12:19) |
| Agency/Employer |
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Interaction Recruitment |
| Description
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Our client is a long established organisation who, despite the current economic climate, have decided to expand their business with a new division to meet market demands. As a result of this expansion they now require experienced telesales professionals to join their outbound sales team.
Having already worked with this company we are delighted to be solely assisting with this new recruitment campaign and have already successfully placed candidates who are delighted with their new roles.
Successful applicants for these positions must have a proven outbound sales background and the desire to meet sales targets and KPI’s. However, our client puts a great deal of emphasis on building lasting client relationships and you will also enjoy the challenge of building relationships with your own customer base to up sell and increase customer loyalty. Essentials for this position are:
• A proven outbound telesales background
• The ability to self manage – this is not an environment where you are managed every minute of the day
• A strong customer service background with a focus on business retention
• Ideally knowledge of MRO industry but not essential
• Good analytical skills to find creative solutions
• Strong IT/ data base skills
This is a great opportunity for anyone seeking a sales role in a progressive but team orientated organisation who thrives on the challenge of meeting their targets.
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| Job Type |
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Permanent |
| Contract Length |
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permanent |
| Start Date |
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19/03/12 |
| Contact Details |
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| Job Title |
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Desktop Support and Data Analyst |
| Salary/rate |
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£14000/annum |
| Location |
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Redditch, Worcestershire, England, Hereford & Worcest |
| Job Number |
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113582335 |
| Posted |
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20/02/2012 (10:53) |
| Agency/Employer |
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Interaction Recruitment |
| Description
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Desktop Support and Data Analyst
To provide PC support to all call centre staff. Responsible for executing the dialler strategy and monitor the daily functionality of the dialler. To upload any new data received from clients into the business workflows, in addition to producing a variety of Management Information.
Key Accountabilities:
• Upload new business data into the system
• Compile Management Information including ad-hoc data, as required by the business, to be distributed both internally and externally
• Execute daily dialler strategy for Inbound/Outbound and virtual campaigns
• Build dialler campaigns and filters
• Monitor dialler campaigns throughout the day whilst also monitoring agent performance in the dialler
• Work ass a team and with other technical staff to ensure smooth running
• Provide desktop support
• Undertake office moves
Skills:
• Excellent PC skills and desktop support knowledge
• Good attention to detail
• Good communication skills
• Must have Excel experience
• Training will be given
Must be able to work shifts between 8am - 9pm and two Saturday's per month.
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| Job Type |
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Permanent |
| Contract Length |
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permanent |
| Start Date |
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12/03/12 |
| Contact Details |
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| Job Title |
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Telephone Negotiator |
| Salary/rate |
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£12000/annum |
| Location |
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Redditch, Worcestershire, England, Hereford & Worcest |
| Job Number |
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109178301 |
| Posted |
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14/02/2012 (11:37) |
| Agency/Employer |
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Interaction Recruitment |
| Description
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Telephone Negotiator
Role:
• To collect outstanding monies due on various accounts through effective telephone negotiation techniques
• Achieve set targets in line with company expectations
• Adhere to contract and company policies
• Achieve KPI's set on a daily, weekly and monthly basis
• Deliver best service on every call
• Achieve zero justified complaints
The principle objective for all telephone negotiators is to achieve 100% revenue against target.
There are further KPI's that are built around the job specification, these KPI's act as a guide to ensure the principle objective is achieved.
All calls are recorded and a sample of calls for each collector are assessed on a daily, weekly and monthly basis
A minimum of 6 calls will be scored and will act as an overall score for monthly call quality, the scores received will determine the level of
bonus that is paid
Core Competencies:
• Positive attitude
• Polite and Professional
• Smart dress appearance
• Punctual
• Good communication skills
• Listening Skills
• Proficient key board skills
• Ability to work in a target environment
Work shifts that will include up to 2 or 3 evenings per week and 2 Saturdays per month
Salary flexible depending on experience
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| Job Type |
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Permanent |
| Contract Length |
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permanent |
| Start Date |
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14/11/11 |
| Contact Details |
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| Job Title |
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Marketing Assistant - German s |
| Salary/rate |
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£18000/annum |
| Location |
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Kingswinford, West Midlands, England, West Midlands |
| Job Number |
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129156775 |
| Posted |
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10/02/2012 (09:43) |
| Agency/Employer |
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Interaction Recruitment |
| Description
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German speaking Marketing Assistant
Duties:
• Liaising with German Distributors
• Liaising with German Direct Accounts
• Translation of letters and Marketing Bulletins into German
• Assistance with translation of catalogues and brochures into German
• Completion of German monthly sales performance report
• Assisting Accounts Department to collect payments or sort out invoice problems with German Distribution and Direct accounts
• Liaising with the German Sales Manager to supply Exhibition assistance
• Translate Guaranteed Application Request Forms and obtain further information when required
• Follow-up all German Quotations and Guaranteed Applications until closure on CRM
• Contact all German Distributors to ensure that they have sufficient catalogues and brochures
• Discuss alternative products with Distributors when original ordered product is not available Ex Stock
• Advise Distributors and End-Users of delivery of products not available Ex Stock
• Carry out tasks on CRM
• To attend sales meetings in the UK or EU when required
• To attend tooling shows in either the UK or EU when required
• To visit distributors overseas when necessary, visits to be arranged via the commercial manager
• To adhere to required paper work and reporting procedures.
• Carry out market research into any defined market place as requested
• Assist within the department in any marketing activity that is required
Experience:
Must be fluent in German
Have experience within a similar role
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| Job Type |
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Permanent |
| Contract Length |
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permanent |
| Start Date |
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19/03/12 |
| Contact Details |
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| Job Title |
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Appointment Maker |
| Salary/rate |
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£7/hour |
| Location |
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Birmingham, West Midlands, England, Warwickshire |
| Job Number |
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118436789 |
| Posted |
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09/02/2012 (14:28) |
| Agency/Employer |
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Interaction Recruitment |
| Description
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My Client is looking for an appointment maker for a successful internal sales team. We need a candidate who definitely has experience in appointment making, has the drive and deternination and excellent communication skills. You will need to have had a career in telemarketing/telesales and should be looking for a long term career opportunity.
They will be working in a pressurised environment
12 Wks Temp to Perm
Monday – Friday - 8.30am – 5.30pm
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Temporary |
| Contract Length |
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Temp to Perm |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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Marketing Executive |
| Salary/rate |
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£20000 - £25000/annum |
| Location |
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Walsall, West Midlands, England, Staffordshire |
| Job Number |
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129156589 |
| Posted |
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07/02/2012 (09:32) |
| Agency/Employer |
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Interaction Recruitment |
| Description
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Marketing Executive
A fantastic opportunity has become available to work for a specialist in home delivery. The company offer a bespoke delivery service and pride them selves on delivering an exceptional customer service experience.
Due to expansion the company are looking to recruit an experienced Marketing Executive.
Role:
• To look at new avenues to generate new business
• Research and analyse customer needs
• Liaise with sales and senior management to report findings
• To devise and implement marketing and PR campaigns
• Writing copy, public relations and managing advertising
Experience:
Must have work experience in a similar role
Good track record in market research and proven ability in developing a brand
This is a stand alone position due to marketing being outsourced before, however, due to company growth an in house Marketing position is now essential in order to help the business expand. The successful applicant will work closely with other departments along with the Sales Director therefore the ability to forge strong internal working relationships is equally essential.
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| Job Type |
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Permanent |
| Contract Length |
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permanent |
| Start Date |
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19/03/12 |
| Contact Details |
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| Job Title |
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Customer/Account Manager |
| Salary/rate |
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£20000 - £25000/annum |
| Location |
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Walsall, West Midlands, England, Staffordshire |
| Job Number |
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109177905 |
| Posted |
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07/02/2012 (09:27) |
| Agency/Employer |
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Interaction Recruitment |
| Description
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Customer/Account Manager
A fantastic opportunity has become available to work for a specialist in home delivery. The company offer a bespoke delivery service and pride them selves on delivering an exceptional customer service experience. Due to high demand and expansion the company are looking for an experienced and respected Customer/Account Manager.
Role:
To lead a team of 4 while managing 6 customer accounts, to ensure the smooth running of the operation from start to finish. Day to day managing the smooth transition from contacting customer to delivery to build growth on accounts and be the main point of contact.
Experience:
Must have team management experience
Working experience in managing large corporate accounts
Proven ability in relationship building and delivery excellent customer service
The right applicant must be passionate about working for a growing organisation who can offer guidance and support in a very busy working environment. This is a very key role and professionalism along with being a people person is a must.
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| Job Type |
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Permanent |
| Contract Length |
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permanent |
| Start Date |
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19/03/12 |
| Contact Details |
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| Job Title |
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Interim Project Manager |
| Salary/rate |
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£60000/annum |
| Location |
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Solihull, West Midlands, England, Warwickshire |
| Job Number |
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101334382 |
| Posted |
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06/02/2012 (13:47) |
| Agency/Employer |
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Interaction Recruitment |
| Description
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Interim Project Manager, Finance - 12 month fixed contract
Must have experience within the Financial Services Industry, from an operational prospective, an understanding of project management process and proven track record.
The successful individual will not be required to participate directly in the project activities but will be responsible for maintaining the progress, mutual interaction and tasks for various parties to reduce the risk of failure whilst maximising the efficiency and effectiveness of delivery within scope.
KEY TASKS:
• Manage a project to meet the objectives taking into account integration across all areas.
• Engage with stakeholders, generating trust and confidence.
• Develop Project Plan.
• Direct (formally and informally) project resources.
• Monitor and manage the project schedule, budget (when applied) and risks.
• Deal with operational issues.
• Organise steering committee meetings, ensuring that minutes will be taken.
• Report to the steering committee, raising critical issues.
• Prepare appropriate Status Reports and Change Requests for the steering committee.
• Manage (formally and informally) project team members.
• Assist the education and development of two project assistants.
• Negotiate and resolve issues as they arise across areas of the project and where they impact on other activities, systems and projects.
• Look after the interests of the project team.
• Organise and chair project reference group meetings, as appropriate.
• Communicate project status to project sponsor, all team members, and other relevant stakeholders and involved parties, timely, concisely. accurately, sensibly.
• Maintain project documentation.
PERSONAL ATTRIBUTES:
The successful candidate must possess excellent communication, management and business skills including the ability to ask probing questions, detect un-stated assumptions and manage discussions to ensure a positive business outcome. They must be organised, having an appreciation of individuals' technical skills and working relationships. This coupled with an understanding and an ability to apply the tools and techniques, which are generally recognised as good practices.
QUALIFICATIONS:
• Educated to degree level (minimum 2:1) in a numerical related discipline
• PRINCE 2 Qualification or Project Management Certificate - desirable
EXPERIENCE:
A minimum of 5 years' experience, gained in a Financial Services environment. Knowledge of CCA Regulated Lending, FSA Regulated lending, Asset Finance, Loan Servicing, debt Collections is also preferred.
WORKING HOURS:
37.5 Hours &nd
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| Job Type |
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Contract |
| Contract Length |
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12 month |
| Start Date |
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12/03/12 |
| Contact Details |
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| Job Title |
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Financial Validator - Loans |
| Salary/rate |
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£8/hour |
| Location |
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Solihull, West Midlands, England, Warwickshire |
| Job Number |
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101333727 |
| Posted |
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01/02/2012 (17:27) |
| Agency/Employer |
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Interaction Recruitment |
| Description
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Financial Validations
Purpose of role
The validations team are responsible for the accuracy of manually applied financial transactions to multiple company first mortgage, unsecured and second charge customer loan accounts.
Key Tasks include (depending on knowledge and experience):
• Validating financial adjustments to customer accounts
• Validating refunds
• Redeeming customer loan accounts
• Re-working customer loan accounts
• Data input
• Checking Pre-Edit reports to transaction batch sheets
• Assist with other duties as may be required
Personal Attributes:
Team members need to be numerate, organised, adaptable, able to work under pressure and work to daily deadlines, have excellent numeric keyboard skills, pay attention to detail and work as part of a team.
• A background working knowledge in a finance department dealing with second charge and unsecured loans will be advantageous.
Please ensure that when applying for this position that you have experience in the above as only candidates with the correct experience will be considered for this role.
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| Job Type |
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Temporary |
| Contract Length |
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3 Months |
| Start Date |
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Feb 2012 |
| Contact Details |
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