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Interaction Recruitment

          

1-3 Station Road , Letchworth Garden City , Letchworth , SG6 3BB


18 jobs from Interaction Recruitment
Job Title Transport Co ordinator
Salary/rate £18000 - £19000/annum
Location Arlesey, Bedfordshire, England, Bedfordshire
Job Number 110137986
Posted 21/02/2012 (17:33)
Agency/Employer Interaction Recruitment
DescriptionRegister your CV An opportunity to join an established company but within a growing new department.

As the Transport Co ordinator you will be responsible for

- Handling calls in relation to hire vehicles

- Dealing with necessary documentation and producing hire information using a hire control database system

-Liaising with Site Controllers and Area Hire Managers to ensure vehicles and equipment are where they should be at any given time

- Fuel Card management

- Handling any necessary vehicle repairs

Requirements for the Transport Co ordinator role

- Previous fleet or plant hire experience

- Organised with good attention to detail

- Confident and self assured

- Ability to work with indiviuals at all levels often in a pressurised environment

- Excellent communication skills

Located close to Train and Bus Routes in Bedfordshire.


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Job Type Permanent
Contract Length permanent role
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Job Title Head Of Marketing
Location Letchworth, Hertfordshire, England, Hertfordshire
Job Number 129157158
Posted 21/02/2012 (16:57)
Agency/Employer Interaction Recruitment
DescriptionRegister your CV Main Objective of the Role

Develop, implement, manage and evaluate the marketing strategy for the entire portfolio of products to achieve the commercial objectives incorporating:

Brand positioning

Brand platforms

Image development

Public relations

Sponsorship & Events

Product Portfolio offering

New product development

Pricing strategy

Channel & customer optimisation

Advertising & Promotion (including new media)

Key Responsibility Areas

Development and implementation of consumer and customer marketing plans consisting of brand platforms, brand positioning, pricing strategy, advertising, image development, public relations and new product development by channel and key customers

To develop winning commercial propositions to deliver budgeted volume and brand contribution targets whilst improving brand equity across all channels for all products

To develop, implement and manage the companies brand guidelines ensuring the brand identity is consistent with the guidelines in all applications

To identify line extension and NPD opportunities and successfully launch these products to generate new profit streams

Monitor brand progress against above plans, highlighting deviations and prepare appropriate compensatory proposal for the Marketing & Sales Director
By utilising research develop insight to support the development of these strategies

To ensure all implementation plans and execution of plans are consistent with recommended strategies and are delivered on time within budget

Set sales fundamental objectives and develop activities with the key focus of delivering wins at customer level whilst not compromising the brands positioning

Cross market communication and ownership for ensuring brand goals and activities are communicated internally before they are sold within the market

Prepare briefs for advertising / PR agencies to allow generation of concepts

To develop, manage and implement Sponsorship, Event and Hospitality strategy both within the UK and globally

Control and co-ordinate the publication of analysis measuring the performance of market programmes on completion and recommend subsequent activity

Ensure that agencies perform within agreed budget levels and service standards for UK activities

Develop good working relationships with directors and staff in market.

Management of strategic marketing budget

To act as the Brand Ambassador for the companies complete portfolio

To train and develop the Marketing team members through regular 1-2-1s, on the job coaching as well as through the Performance and Development review process

To participate in any department ISO procedures as well as maintain conformance to those procedures specific within the Marketing department


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Job Type Permanent
Contract Length Permanent
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Job Title Branch Manager
Salary/rate £30000/annum
Location Stevenage, Hertfordshire, England, Hertfordshire
Job Number 110137977
Posted 21/02/2012 (14:15)
Agency/Employer Interaction Recruitment
DescriptionRegister your CV Our client are seeking an experienced Branch Manager with industrial/warehouse to manage their UK Subsidiary based in Stevenage, managing the below mentioned departments.

Customer Care
Distribution
Quality
Warehouse
Supply Chain

EXPERIENCE NEEDED

· College degree, or similar through experience.
· 3 years warehousing and traffic experience required.
· People skills as well as good organizational skills.


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Job Type Permanent
Contract Length Permanent
Start Date Immediately
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Job Title 3 month SOP contract
Salary/rate £18000 - £19000/annum
Location Letchworth, Hertfordshire, England, Hertfordshire
Job Number 109178508
Posted 17/02/2012 (15:00)
Agency/Employer Interaction Recruitment
DescriptionRegister your CV An excellent opportunity for a Sales Order Processor to work within a successful manufacturing company based close to Bus Routes in Letchworth.

As the Sales Order Processor your duties will include

- Working within a team of 5

- Processing orders including dealing with documentation for shipping dangerous goods on the road

- Organising dispatch dates for goods

- Loading orders on to an order process system paying particular attention to part numbers and delivery lead in times

- Liaison with customers on a daily basis

- Checking orders for discrepancy and query

- Liaison with the warehouse and manufacturing areas on a regular basis to ensure customers orders are met in a timely manner.

Requirements for the Sales Order Processor role

- Experienced in order process preferably from a manufacturing environment

- Customer service experience

- Accurate data entry

- Ability to prioritise workload and work in a fast paced environment

- Problem solving skills.

Hours 9 - 5 Monday to Friday

This role is a 3 month fixed term contract


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Job Type Permanent
Contract Length 3 month Contract
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Job Title Quality Inspector
Salary/rate £28000 - £30000/annum
Location Letchworth, Hertfordshire, England, Hertfordshire
Job Number 102112259
Posted 17/02/2012 (13:36)
Agency/Employer Interaction Recruitment
DescriptionRegister your CV A rare opportunity to work with a local Letchworth company within the environmental sector.

Your role as a Quality Manager will involve -
- Working to Quality Systems by conducting audits and setting deadlines for the company
- Progress liaison with customers on a regular basis
- Support team with queries
- Comply with Industry regulations
- Health and Safety for the company

To be successful for the Quality Manager role you will have
- 3 yrs experience in a similar role working to UKAS/ISO Regulations
- Ability to develop and motivate a team of approx 3 - 4
- Qualifications or equivalent in a Quality System and demonstrable experience in developing a lab within the environmental sector

In return the company are offering a modern working environment within a small but successful local company

 


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Job Title Customer Care Advisor temp to perm
Salary/rate £8 - £10/hour
Location Stevenage, Hertfordshire, England, Hertfordshire
Job Number 117190634
Posted 17/02/2012 (13:22)
Agency/Employer Interaction Recruitment
DescriptionRegister your CV Our client is currently looking for a Temporary Customer Care Assistant to manage their Customers at their busy office in Stevenage to cover Maternity leave.

Responsible for developing and improving the focus of customer relationship management with both internal and external customers. A professional and proper response to all product and order related inquiries for primary accounts and other account contacts as required. To perform all order processing and service-related activities to ensure the accurate, timely and effective handling of customer requirements. For that purpose you are responsible for quotation, order entry and follow-up by handling all telephone, fax or email inquiries.

Next to this, you also assist customers in selecting products that best suit their application. Analysing and resolving customer requests, inquiries or complaints are also part of your job content.

Your will need to have:

q Minimum three years of customer service

q Possess proficient software skills such as Microsoft Office - Word, Excel and Access

q Excellent communication skills

q Being patient, professional and courteous when faced with an adverse situation

q Customer oriented, goal oriented, reliable, self-motivated and able to multi-task effectively

q Willing to be flexible in schedule and work occasional overtime

q When required to do so by the company, agrees to perform work in European countries other than UK and thus willing to make overnight travel.

q Experience in working with shipping orders and paperwork associated.


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Job Type Temporary
Contract Length Maternity Cover
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Job Title Administrator
Salary/rate £8 - £9/annum
Location Arlesey, Bedfordshire, England, Bedfordshire
Job Number 126235797
Posted 16/02/2012 (18:09)
Agency/Employer Interaction Recruitment
DescriptionRegister your CV My client situated close to Letchworth is looking for a temporary administrator who has excellent Excel skills.

Working in their office on a 9-5 basis, this is initially for 4 weeks but could be ongoing.

Ideally you will need to be proficient in Excel including

V-Lookup

Pivot Table

Linking

Circular Formatting

You will be able to build a database from scratch

Working with Data and being able to make it usable and well presented.

Looking for someone to start immediately


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Job Type Temporary
Contract Length temp ongoing
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Job Title 1st Line Support
Salary/rate £16500 - £20000/annum
Location Letchworth, Hertfordshire, England, Hertfordshire
Job Number 113579938
Posted 10/02/2012 (10:43)
Agency/Employer Interaction Recruitment
DescriptionRegister your CV An exciting opportunity within the IT industry based in Letchworth, Hertfordshire

The role involves

- Offering 1st Line Support to an International Restaurant Chain for their US operation

- Supporting customers in resolving their IT problems offering support for both soft and hardware

- Offering a high level of customer service at all, showing a degree of patience and a professional attitude at all times

- Working as part of a team covering the centre on 24/7 basis

- Working on a shift basis on a 40 hour week

Essential for the role

- Confident IT skills

- Ideally Helpdesk experience

- Demonstrable ability to investigate and resolve problems

- High Level of Customer Service

- Due to unusual hours, own transport is required as Public Transport is limited when shifts finish late

Hours for this IT Helpdesk role based in Letchworth are

40 per week on a shift basis

15% uplift for all shifts that go past Midnight

OTE with shift allowance can result in salary of approx 20K

This role will give you great experience if you have a desire to work within the IT industry but have limited experience however you must be committed to working the hours involved and be prepared to offer a high level of customer service.


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Job Type Permanent
Contract Length Permanent
Start Date ASAP
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Job Title Appointment Maker
Salary/rate £6 - £8/hour
Location Stevenage, Hertfordshire, England, Hertfordshire
Job Number 109178120
Posted 09/02/2012 (13:55)
Agency/Employer Interaction Recruitment
DescriptionRegister your CV An excellent opportunity to join a successful Stevenage Insurance Company as an Appointment Booker.

The Appointment Booker role is a key position within the company and you would be joining a team of 10

The role involves

- Working from / updating MS Excel Database

- Contacting Medical personnel to secure an appointment for a sales person to call and give more information on professional medical insurance policies

- Working to achievable targets and commission structure

Experience required for the Appointment Booker role

- An excellent telephone manner

- Ideally previous experience in either a telesales role or similar

- Minimal customer service experience

- Basic experience in MS Excel

- Determined and positive attitude and desire to earn commission

The role is based in Stevenage close to train and bus routes.

This role is a temporary assignment however it may be offered on a permanent basis after 12 weeks for the right person.

Hours Monday to Thursday 9 -5 Friday 9 - 4 conditions apply

The company are very successful in Stevenage and are part of a larger global company.


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Job Type Temporary
Contract Length Ongoing
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Job Title Italian/Spanish Appointment Booker
Salary/rate £16500/annum + 4 - 5K Commission
Location Bedfordshire, England, Bedfordshire
Job Number 109178115
Posted 09/02/2012 (13:33)
Agency/Employer Interaction Recruitment
DescriptionRegister your CV An exciting opportunity for an experienced Appointment Booker to work within a growing pharmaceutical company based on the edge of Luton.

You will be joining an existing but growing team of Appointment Bookers who work within the UK, however this role is to contact customers in Italy and Spain.

As the International Appointment Booker you will be working from an internal database contacting Healthcare organisations in Italy and Spain to arranged appointments with the Dr for a sales person to call and advise on the latest drugs on the market.

Your role will be to secure the appointment with the reception staff who will be accustomed to your call. The role is not a hard sales position and your targets are reflected in this. You will not have to sell the drugs or give any Information on the products, merely make the appointment.

The company have been growing for many years and the movement into the European Market is an exciting development.

The commission is completely achievable and agents already in place are regularly earning £ 200 - 250 per month after training.

You will be given indepth training within a modern working environment

Essential

- Spanish or Italian Language skills

- Good Customer Service experience

- Some form of sales experience either telephone or face to face

- Excellent telephone manner

- A strong desire to earn commission!

Hours 8.45am - 5.15pm Monday to Friday

Locate close to Bus Routes from Hitchin.


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Job Type Permanent
Contract Length permanent role
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Job Title Technical Support Engineer
Salary/rate £24000 - £25000/annum
Location Letchworth, Hertfordshire, England, Hertfordshire
Job Number 112157472
Posted 08/02/2012 (17:38)
Agency/Employer Interaction Recruitment
DescriptionRegister your CV A rare opportunity to join an established Software Provider as a Technical Support Engineer within Data Acquisition

Your role will involve

- Evaluation of Data Aquisition and Quanser Products

- Calibration of Data Aquisition hardware post or pre sales

- Maintaining customer records

- First point of contact for product sales and support

- Offering advice and solving issues in a timely manner with the customer

- Occasionally providing support to the other applications ie Mathcad and Quanser

Essential for the role

- Education to HNC/HND /Degree level or equivalent in and Electronics/Electrical Engineering discipline

- Customer Service Experience with excellent communication skills including a clear and precise telephone manner

- Background in Analogue and Digital Electronics

- Logica approach

Desirable

- Experience/knowledge of software products such as Dasylab, Matlab or Lab View would be beneficial

- Knowledge of VB C or C++ would be useful

- experience in process control, test and measurement, development support or production

- Measurement equipment experience ie monitoring /control /analogue

The company are market leaders in their field and have customers on an International Basis. Located close to train and bus routes in North Herts.


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Job Title Customer Service Manager - Fixed Term Contract
Salary/rate £18000 - £20000/annum
Location Stevenage, Hertfordshire, England, Hertfordshire
Job Number 109178055
Posted 08/02/2012 (16:43)
Agency/Employer Interaction Recruitment
DescriptionRegister your CV Our Client, a vibrant and busy professional company in Stevenage are seeking an experienced Customer Service Manager to manage their highly successful customer service/sales team. This will working on fixed term contract to cover Maternity Leave.

Main Duties include:

· Managing customer service/sales team of 20

· Interviewing new staff with different experience levels

· Induction for new starters

· Training and development of staff

· Managing the databases

· Updating excel

· Monitoring productivity, ensuring KPIs are met

· Liaising with the sales teams

· Managing adhoc projects

Previous Team Leader/Management experience is essential within a busy outbound call centre environment.


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Job Type Contract
Contract Length Maternity Cover
Start Date Beginning of Ma
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Job Title Telesales
Salary/rate £17000/annum
Location Letchworth, Hertfordshire, England, Hertfordshire
Job Number 118436433
Posted 08/02/2012 (08:48)
Agency/Employer Interaction Recruitment
DescriptionRegister your CV Our client is seeking an experienced telesales professional to joins their busy and successful sales team. Suitable candidates will need to have the following skills:

· Sales experience in Telesales with Proven track record involving Cold calling and good closing skills.

· Excellent oral and communication skills

· Good Customer Service skills

· Professional sales approach - confident in their sales ability

· Excellent and friendly telephone manner ( speaking and listening skills )

· Confident and self motivated - able to handle rejection

· Fully computer literate

· Excellent team player

Salary is a basic of £17,000 with uncapped commission and OTE of £25,000 +


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Job Type Permanent
Contract Length Permanent
Start Date Immediately
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Job Title Plant Maintenance Technician
Salary/rate £29500/annum
Location Hitchin, Hertfordshire, England, Hertfordshire
Job Number 107746207
Posted 07/02/2012 (17:35)
Agency/Employer Interaction Recruitment
DescriptionRegister your CV A leading engineering company based in Hitchin, Hertfordshire are looking for an experienced Plant Maintenance Engineer to join an established team.

The Plant Maintenance Engineer Job Role involves

- Working to deadlines and timescales for down time and scheduled maintenance work

- Maintaining CNC machinery, carrying out minor mechanical repairs and fixing faults

- Identifying problem areas within the production process

- Maintain electronic equipment on existing and new electrical plant machinery

- Install and maintain all site electrical equipment complying with IEE Wiring Regulations 17th Edition

Requirements for the role

- 17th Edition Wiring Certificate(Essential)

- Experience of working with CNC Machinery (Essential)

- Previous experience of working with Electrics relating to Plant Machinery

- Flexible approach and ability to work to deadlines and planned maintenance testing

Hours 6 - 2  and 2 - 10 which gives over all salary of £29474.00 which includes uplift of 24%
Overtime is available to cover holidays and sickness etc

The Plant Maintenance Engineer is located close to train and bus routes in Hitchin Hertfordshire


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Job Title Pensions Administrator
Salary/rate £24000 - £28000/annum
Location Welwyn Garden City, Hertfordshire, England, Hertfordshire
Job Number 126234479
Posted 06/02/2012 (16:14)
Agency/Employer Interaction Recruitment
DescriptionRegister your CV Our client is seeking an experience Pensions Administrator to work within an administration team servicing both member and client queries in relation to several DC/DB pension schemes, many of which use ePA. Help to supervise workloads, train junior team members and check the work of others.

Duties:

· In conjunction with the Administration Controller, ensure that all delivery promises and performance standards are achieved.

· Be a point of reference on technical issues and non-standard cases.

· Challenge procedures to identify process improvements and pass on recommendations to Administration Controller.

· Monitor own workflow and that of junior associates via Casework to ensure service levels are achieved.

· Maintain and develop further knowledge of pension schemes within the team.

· Contribute to associate training and development and provide basic training for junior associates.

· Through supervision make sure junior associates work efficiently and within deadlines.

· Deputise in the absence of the Administration Controller

· Assist in more complex/project work when required.

· On a daily basis be the main contact for an agreed list of clients, and maintain and develop client relationships.

· Communicate effectively with clients/members via the telephone remembering each member will have a different level of understanding. Record each call as they occur.

· Identify areas where the service to clients /members could be improved and communicate findings to Administration Controller.

· Work with the Administration Controller to improve operational efficiency and reduce costs e.g. automation, full use of standard products.

Person Specification:

· Interpersonal skills to include good written and verbal communication.

· Good time management skills and the ability to organise and prioritise own workload.

· Able to work to a high level of accuracy.

· Computer literate.

· Pass at C or above for Maths and English at GCSE or equivalent.

· Experience of dealing with occupational pension schemes.

· Experience of managing junior associates.

· DC experience desirable but not essential.


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Job Type Permanent
Contract Length Permanent
Start Date Immediately
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Job Title Account Manager
Salary/rate £18000 - £20000/annum
Location Welwyn Garden City, Hertfordshire, England, Hertfordshire
Job Number 118435977
Posted 06/02/2012 (11:14)
Agency/Employer Interaction Recruitment
DescriptionRegister your CV Our client, an expanding local business in Welwyn Garden City are seeking an Account Manager. Your will be responsible for bringing on and maintaining business by offering outstanding customer service to their clients.

Person Specification:

· Customer focused

· Excellent Presentation and communication skills

· Desire to help and support clients

· Highly numerate

· Driver with own transport

The ideal candidate would be used to working within a customer focused organisation, maybe within a bank as numeracy is a key aspect to your success.

You have the ability to earn up to £750 on top of your salary if your objectives are achieved.

Excellent benefits, including Pension, death in service, childcare voucher scheme and parking.


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Job Title Part time Accounts Admin
Salary/rate £5900 - £6000/annum
Location Letchworth, Hertfordshire, England, Hertfordshire
Job Number 126234265
Posted 03/02/2012 (10:55)
Agency/Employer Interaction Recruitment
DescriptionRegister your CV A perfect opportunity for an experienced administrator to join a small accounts team within a manufacturing company in Letchworth.

Your role will be to support the team by

- Preparing the VAT receipts prior to end of year/month

- Data entry of Sales Ledger Receipts

- Compiling and checking expense receipts for sales teams and management

- Supporting and offering admin support adhoc to the accounts department

Essential

- General admin experience

- Experience of data entry into Excel or similar

- Previous experience of checking of documents either order process or within an accounts department

- Attention to detail

This role is part time and will be for 3 hrs per week (mornings)

You will be expected to cover for holidays for the full time staff and be flexible especially at Year End. It is a small established team and the role has come about due to expansion.

Located close to Bus Routes into Letchworth


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Job Title Account Co ordinator
Salary/rate £18000 - £20000/annum
Location Letchworth, Hertfordshire, England, Hertfordshire
Job Number 109177583
Posted 31/01/2012 (13:28)
Agency/Employer Interaction Recruitment
DescriptionRegister your CV An excellent opportunity for an experienced  Account Co ordinator to join an International Engineering Company based in Letchworth

Working within a stable and experienced team, the Account Co ordinator will take full responsibility for 12 - 14 key accounts.

The Account Co ordinator will be working in a team of 3 in a company of 21 employees and will be involved in all areas of the business, taking on additional duties as and when needed.

Role involves

Processing orders paying particular attention to Stock Numbers, using Excel

Monitoring stock levels and liaising with the manufacturing floor for specific time critical products

Working with the customers to ensure stock is delivered in a timely fashion

Taking control and resolving all issues that may arise as a result of stock / manufacturing restrictions

 

Experience required

Customer service experience

Ability to build rapport with customers over the phone

B2B Customer Account Management experience

Good Working knowledge of Excel with accurate data entry skills

Ability to think ahead and work with the manufacturing and planning manager to ensure stock levels remain constant in line with the customer's expectations

Methodical with a keen eye for detail

The company are offering a competitive salary, progression and personal development.  It is a great opportunity for an individual who enjoys responsibility and developing specific clients.  You will be involved in the full order process from start to completion and therefore experience in a similar role within a manufacturing environment would be of particular interest.

Located close to train and bus routes this role is a permanent position.

 


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Job Type Permanent
Contract Length permanent opportunit
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18 jobs from Interaction Recruitment

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