 |
| Job Title |
|
Account Director |
| Salary/rate |
|
£45000 - £55000/annum |
| Location |
|
City of London, London |
| Job Number |
|
120260717 |
| Posted |
|
15/05/2012 (14:34) |
| Agency/Employer |
|
ID Search & Selection |
Description
|
|
Our client is seeking an experienced Account Director to join the medical education division in their London or Oxford offices.
Purpose:
To develop client relationships; programme direction and delivery whilst growing account business and managing an account team. Responsibilities:
Account Direction:
Responsibility for developing strategic programme and finalising programme activity and budget with client.
Direct account team activity to ensure appropriate tactical programme is developed and implemented according to quality standards and achieves objectives.
Ensure staff ownership and responsibility for projects for all members of the team.
Maintain strategic overview of account, and proactively advise client on new issues/external environment and contribute to strategic planning meetings with client.
Keep abreast of outside issues and events and regularly review impact on programme and client objectives in accordance with Managing Director.
Instigate brainstorms to develop the strategic, creative direction of accounts.
In-depth understanding of financial status of account at all times.
Ensure resourcing within the account is appropriate at all times.
Responsibility for account/project profitability and maintaining agreed fee income.
Responsibility for negotiating and establishing financial arrangements with client in accordance with the Managing Director. Client Liaison:
Contribute to client marketing strategy and thinking.
Monitor external environment and highlight key issues/crises and work with the Managing Director/Management Team to inform the client of implications and potential actions required.
Maintain social contact with client personnel and regular contact about account direction, staffing, issues etc.
Establish and maintain a role as consultant/advisor to client in partnership with Managing Director/ Management Team.
Responsibility for highlighting issue management procedures to the client for implementation by the account team.
Organise annual internal review of account and work with the Managing Director to implement outcomes.
Organise client appraisal and support/work with the Managing Director to implement outcomes. Growing Existing Business:
Create and develop opportunities for growing existing business within the confines of the programme and helping to develop and present new business pitches. Professional Relations:
Responsibility for building and maintaining key relationships with opinion leaders (clinical, industry, NHS).
Ensure each client team members have agreed role clarity and team SOP's.
Knowledge of client opinion leader profiles.
Demonstrate innovation and creativity beyond client ideas.
Identify opportunities to build opinion leader base and develop additional activity.
Monitor and investigate 'market intelligence' using the views of opinion leader regarding pertinent issues (external/ product/competition) in conjunction with the Management Team. Team Management:
Lead and motivate team to fulfil their potential and assume responsibility appropriate to their position.
Ensure all client team members have agreed role clarity and team SOP's.
Make recommendations to the Managing Director on staffing and personal development.
Participate in interviewing high calibre new personnel. Knowledge, Skills and Abilities:
Educated to degree level in a life science
Thorough understanding of pharmaceutical marketing and a demonstrable track record of implement medical communications projects/programmes
People Management
Team working
Self Development
Client Management
Financial Management and its application
Commercial/Business Awareness
Communication Skills
Creativity/innovation
Project management Package:
An excellent package is offered including healthcare, pension and 25 days holidays. For more information call Jon Gawley on 01932 797996.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
Asap |
| Contact Details |
|
 |
|
|
|
|
|
| Job Title |
|
Copywriter |
| Salary/rate |
|
£30000 - £35000/annum |
| Location |
|
City of London, London |
| Job Number |
|
120260716 |
| Posted |
|
15/05/2012 (14:32) |
| Agency/Employer |
|
ID Search & Selection |
| Description
|
|
Our client is one of the largest specialist healthcare communications consultancies worldwide. Their business is 100% health and healthcare communications with a pedigree of success and awards.
Their talented staff with specific skill sets in healthcare communications - scientists, creatives, marketeers, doctors, health system managers, journalists - allow each team to be tailored to meet the client brief. They are able to provide an full integrated service to their impressive client portfolio.
They are looking for a talented copywriter to join their expanding healthcare advertising agency. A track record in healthcare copywriting, a science background and an understanding of the pharmaceutical industry is essential. Solid sales aids coupled with creative flair in DM would go down well and knowledge of the ABPI code is expected. The role isn't all healthcare copywriting - it's also a great opportunity to inject new creativity into existing brands and to develop new business. This person will be working across a number of accounts in different and varied therapy areas, both for the UK and global, with either an Art Director, or members of the creative group.
Package:
An excellent package of salary and benefits including healthcare, bonus and pension will be offered to the successful candidate. For more information call Jon Gawley on 01932 797996.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
Asap |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Account Manager |
| Salary/rate |
|
£30000 - £40000/annum |
| Location |
|
West Sussex |
| Job Number |
|
120260715 |
| Posted |
|
15/05/2012 (14:31) |
| Agency/Employer |
|
ID Search & Selection |
| Description
|
|
Our client is a full service medical communications agency who create and deliver strategic, brand-focused medical communication programmes for both global and domestic markets. They are seeking an Account Manager to join their talented team in Sussex.
Purpose:
To successfully manage the logistical, financial and client liaison activities for a range of pharmaceutical client accounts, with support from other team members (including Project Managers, Account Directors and Directors).
Responsibilities:
Client Service:
Build and maintain long-term relationships with clients:
Develop and maintain awareness and understanding of the client's market, product profile, competitors and trends
Demonstrate knowledge of the market and therapy areas when interacting with client and internal teams
Participate in and/or lead client teleconferences and meetings, liaising with clients on a regular basis (with support from team members and Director if required)
Record follow-up actions from meetings/teleconferences and drive completion of actions
Keep an overview of any potential client or project issues and make recommendations to the team and Director to ensure issues are swiftly resolved and good client relations are maintained Project Management:
Manage a range of projects across client accounts
Assist in defining and interpreting the brief from clients
Discuss the brief with other internal team members including the editorial and accounts team, clarifying any points with team members or clients as required
Liaise appropriately with all relevant internal team members as well as design/creative and freelance resources as appropriate.
Drive the day-to-day management of projects and maintain an overview of projects being managed by Project Co-ordinators, providing guidance and input as necessary
Work with team members to set up systems and process to effectively manage accounts
Develop and maintain project status sheets for clients, providing input and support for client status and internal review meetings
Assist in planning and management for event/meeting/symposia/advisory boards and undertake client liaison as appropriate
Participate in and lead internal and external debrief meetings implementing any key learning's for future projects Financial Management:
Develop costs for all aspects of projects, liaising with team members or external providers as required
Provide input to costs for proposals and pitches
Regularly monitor the financial status of projects and accounts versus the project specifications and budget, highlighting any discrepancies or variation to the Director, finance and/or client as required
Provide accurate monthly financial statements and reconciliation of projects and accounts for internal and client use as necessary
Prepare schedule of work and/or obtain purchase order from clients as required
Undertake or oversee client invoicing in line with the project billing schedule, liaising with finance as necessary New Business:
Provide commercial recommendations to the internal team and Director to ensure organic growth of client accounts
Prepare client proposals and deliver pitches to develop accounts in association with team members as required Knowledge, Skills and Abilities:
Educated to degree level in a life or medical science or similar qualification
Relevant experience in a healthcare communications agency or the pharmaceutical industry
Proven/demonstrable track record in project and account management
Excellent verbal and written communication skills
Ability to work independently and in teams
Organisational ability
Some financial and/or commercial acumen
Attention to detail
Ability to apply skills and knowledge to the pharmaceutical/healthcare communications industry
Computer literate (Microsoft packages)
Some European and International travel may be required to support client accounts Package:
An excellent package of salary and benefits is offered. For more information call Jon Gawley on 01932 797996.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
Asap |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Research Director - Market Research |
| Salary/rate |
|
£50000 - £70000/annum |
| Location |
|
West Sussex |
| Job Number |
|
120260714 |
| Posted |
|
15/05/2012 (14:30) |
| Agency/Employer |
|
ID Search & Selection |
| Description
|
|
Our client is a well established and leading specialist in global marketing research for the healthcare sector who offer both qualitative and quantitative research for a global market. This position will be based in their Sussex office.
The Role:
An interesting and challenging role for an accomplished individual who can build on the success already achieved at this specialist research and strategy business. This is an excellent opportunity for a dynamic market research director with energy and drive to play a vital role in the continued success of the business.
Working with global biopharmaceutical customers you will be responsible for project design and delivery. In addition to managing existing clients to ensure a high level of client satisfaction and loyalty, an understanding of the changing healthcare environment and its issues will require demonstrable commercial and communication skills. Understanding the application of advanced quantitative and qualitative techniques and methodologies in a business environment must be supported by superior analytical and reporting skills.
Knowledge, Skills and Abilities:
BA / BSc required (MBA desirable)
Significant experience of handling global (EU/US and BRIC) qualitative and quantitative marketing research projects from design to completion
Already operating at the Research Director level (or equivalent)
Expert knowledge of qualitative and quantitative research knowledge and skills
Competent communication skills, both written and oral, including proposal writing
Excellent project management skills
Ability to deliver final project presentations to senior level client teams
Sociable, inquisitive, creative and client-focused
Able to demonstrate a high level of independence and autonomy
Willingness to travel extensively to oversee fieldwork, brief affiliate moderators and accompany client contacts Package:
An excellent package is offered including 25 days holiday, bonus and pension. For more information call Jon Gawley on 01932 797996.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
Asap |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Senior Medical Writer |
| Salary/rate |
|
£30000 - £40000/annum |
| Location |
|
City of London, London |
| Job Number |
|
120260712 |
| Posted |
|
15/05/2012 (14:26) |
| Agency/Employer |
|
ID Search & Selection |
| Description
|
|
Our client is an international medical communications agency. They are seeking an experienced medical writer to join their team in Berkshire to develop a range of communications materials.
Purpose:
To take ownership and responsibility for the content development and delivery of medical education and communications projects so that they are delivered in accordance with the project specification, budget and agreed schedule.
To coach and provide feedback to junior staff as directed by team leader. Responsibilities:
Develop, implement and manage the delivery of medical education and communications projects as directed by the team leader.
Research, write, edit and proof copy to the highest standard (scientific and grammatical) for a full range of medical education and communications materials including scientific abstracts papers, posters, oral presentations, print items, and multimedia.
Professional liaison with pharmaceutical industry key contacts, healthcare professionals and other external service providers.
Accurate/precise interpretation and incorporation of amendments.
Manage/co-ordinate materials through design/production to print-ready stage, according to standard operating procedures.
Check printer's proofs (text, layout, colour, specification) and sign-off for print/production.
Provide direction for the development of creative designs.
Develop and implement project schedules.
Support the delivery of scientific meetings including pre-meeting and on-site activities, preparation of content, liaison with pharmaceutical industry staff, faculty, speakers and audiovisual providers.
Provide review and quality control (QC) checking of projects to ensure quality standards are consistently achieved.
Assist in the development of new business pitches and contribute to the ongoing development of existing accounts.
Commission and brief freelancers
Assist team leader to proactively forecast workload and resource requirements. Knowledge, Skills and Abilities:
Educated to degree level or higher in a biomedical science, with experience in a medical education, communications agency environment, or equivalent, including experience of good multidisciplinary teamwork.
Excellent scientific writing and ability to adapt style and content for different target audiences.
Ability to review and QC projects to ensure materials meet the project specification/brief, and are scientifically and technically accurate.
Attention to detail - style/consistency, grammar, syntax, scientific accuracy, proof-reading, layout and design.
Excellent project management, organisation and budgetary control skills.
Problem solving/diplomacy skills.
Creative ability in contributing new education or communications concepts and in the production of engaging written and presentation products.
Excellent interpersonal and communication skills
Ability to coach and provide constructive feedback to team members.
High-level ability to deliver a range of media, including print, electronic, video and web-based.
High-level understanding of pharmaceutical drug development, and the regulations and guidelines for the EU, USA and Japan.
Thorough understanding of healthcare compliance laws, guidelines and standard operating procedures.
High-level IT skills (including Microsoft Office, database and internet searching). Package:
In return you can expect a competitive salary and good package of benefits. For more information call Jon Gawley on 01932 797996.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
Asap |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Medical Editor |
| Salary/rate |
|
£23000 - £26000/annum benefits |
| Location |
|
Kent |
| Job Number |
|
120260710 |
| Posted |
|
15/05/2012 (14:24) |
| Agency/Employer |
|
ID Search & Selection |
| Description
|
|
Our client is a dynamic healthcare communications agency based in Kent. They are seeking an Editor to join their team and provide quality control support to the Editorial Team.
Purpose:
As a member of the Editorial Services Team (EST), the Editor's primary role is to carry out a variety of quality control (QC)/editing/proofing tasks to a very high standard
The Editor's responsibilities also include project management, financial awareness and liaison with clients
To champion editorial processes and be a good source of information on these processes for colleagues
To assist the Senior Editor in training staff on editorial procedures and house style
To develop in the role and demonstrate the necessary aptitude and experience to achieve promotion to Senior Editor Responsibilities:
The Editor is responsible for QC/editing and proofing of all types of material including:
Manuscripts/first drafts written in Word by Medical Writers (MW)
PowerPoint (PPT) presentations
Artworked items
Proposals/pitch presentations
Corporate marketing materials
Websites The Editor is required to carry out the following QC/editing/proofing tasks with a low level of supervision and input from senior members of the team:
Topline QC for sense, consistency, spelling, grammar, etc.
'Structural' edit including suggestions to improve clarity where necessary
Edit/format PPT presentations to a very high standard
Proofing artworked items, taking into consideration layout, design, colours, etc. and checking versus Word version
Ensuring that marked-up comments are incorporated correctly in artworked copy
Data checking
Where required, the Editor should be able to interpret and incorporate basic client comments (working in conjunction with MWs)
The Editor may be required to check work carried out by other Editorial members and provide constructive feedback where necessary The Editor should be experienced in all aspects of editorial services including:
A good appreciation of editorial processes and the role of the Editor
Appreciation and knowledge of company house style
Conducting research in an efficient and effective manner
Ordering and sourcing references
How to submit an article to a journal and understanding of the publishing process
An understanding of copyright The Editor should adopt good practice regarding day-to-day procedures including:
Filing and management of job bags - electronic and paper
Organisation and prioritisation of workload
Observing company house style and editorial processes
Timesheeting accurately The Editor will be required to develop a good understanding of financial procedures and is expected to have a commercial approach - including an understanding of project budgets
The Editor should also have an aptitude for writing and a good standard of written communication (e.g. professional and well-written emails, etc.)
Knowledge, Skills and Abilities:
Degree in a relevant subject (e.g. English, biological science)
Healthcare communications agency/marketing/publishing experience preferred
Good understanding/experience of editorial services/processes
An excellent eye for detail
Ability to QC/edit/proof a variety of written and electronic materials
Ability to train other staff
Ability to demonstrate a logical/methodical approach to project/time management
Ability to manage own workload and prioritise effectively - a good 'multi-tasker'
A good team player - as a member of a central resource must be able to communicate/interact effectively with all functions in the agency including Finance, Studio, business development, etc.
Confidence when dealing with clients
A good financial/commercial approach to project management
Good standard of written communication
An understanding of the purpose/aims of healthcare marketing/communications (or a related field)
Ability to retain and utilise project-/client-related information for a range of therapy areas, with an appreciation of commercial context
A good knowledge of PowerPoint, Word and Excel
Good project management skills Package:
The successful candidate the opportunity to join a dynamic, growing business at a key stage of its development. As such, it is anticipated that this role will develop in the medium term to encompass additional roles and responsibilities. The company places a strong emphasis on professional development and plans for long-term professional development of all employees. The package includes a bonus scheme, contributory pension and private health insurance. For more information call Jon Gawley on 01932 797996.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
Asap |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Digital Project Manager |
| Salary/rate |
|
£30000 - £35000/annum benefits |
| Location |
|
Cheshire |
| Job Number |
|
120260705 |
| Posted |
|
15/05/2012 (14:04) |
| Agency/Employer |
|
ID Search & Selection |
| Description
|
|
Purpose:
The Digital Project Manager takes responsibility for start to finish project management of digital deliverables in an agency environment. This may involve working directly with clients, or in partnership with one of the divisions within agency.
The Digital Project Manager works with a defined group of projects and clients, and is responsible for achieving revenue targets. The role will also have a new business responsibility which will include the development of proposals, budgets and participation in client pitches.
The Digital Project Manager also controls and implements the delivery of electronic products for a broad range of clients. They must develop relationships with internal teams, build a good understanding of company products and the needs of our clients and effectively manage internal resources and budgets. Project management of digital deliverables includes confirmation of brief, project definition, functional design of software, input into functional specifications, budgeting, management of schedules, client liaison and testing.
Responsibilities:
Lead the planning and implementation of projects
Understand client needs and make recommendations for digital deliverables to meet those needs.
Maintain a good understanding of trends in digital communication, with particular reference to healthcare.
Prepare 'confirmation of brief' documentation to define project scope, goals and deliverables
Develop and manage project budget
Work with central development team for resource allocation
Develop and maintain project timelines
Maintain a full understanding of project requirements, and ensure these are understood by internal and customer teams
Functional testing of completed projects, and maintenance of issue logs
Monitor and report on progress of the project to all stakeholders
Liaison with Agency teams to manage content QC reviews
Develop excellent understanding of all products and how they are applied in a medical communications plan.
Review and input into product specifications for projects.
Maintain excellent relationships with clients, and communicate with them regularly.
Produce project budget sheets using a range of charge-out rates and currencies as required by clients.
Update the financial business plan and ensure information is accurate and complete for assigned projects
Monitor time against projects and proactively communicate changes in specification or budget to customers.
Knowledge, Skills and Abilities:
Life Science degree
Digital experience and a real enthusiasm and knowledge of technology and digital communication.
Previous experience of working in a digital agency or the digital department of a larger agency, working with healthcare clients.
As the Digital Project Manager will be required to work with clients and agencies to identify needs and make recommendations, an understanding of healthcare communications is essential.
Experience of managing software development would be a distinct advantage
Package:
An excellent salary and package of benefits will be offered to the successful candidate.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
Asap |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Medical Witer / Senior Medical Writer |
| Salary/rate |
|
£35000 - £45000/annum pension, healthcare and more |
| Location |
|
London |
| Job Number |
|
120260704 |
| Posted |
|
15/05/2012 (14:03) |
| Agency/Employer |
|
ID Search & Selection |
| Description
|
|
The Company:
This role will sit in the medical education team is part of the wider healthcare practice, which comprises over 35 healthcare communications professionals. The Medical Education team comprises specialised account handlers, medical writers and an events manager and handles a variety of physician-targeted projects on behalf of global pharmaceutical companies.
The company has a structured approach to individual career development and regularly reward and promote success within the company. They have a varied mix of clients whose range in size means that each team member has the opportunity to work across a diverse and challenging client portfolio.
Responsibilities:
Attaining and maintaining an in-depth knowledge of therapeutic areas and products of relevance to client accounts
Drafting, editing and referencing scientific / medical peer review publications (e.g. abstracts, posters, oral presentations, primary manuscripts on pre-clinical and Phase I-III data, reviews, book chapters) in line with guidance from authors
Checking and editing documents provided by other writers to ensure accuracy
Managing approval of publications in line with client's working practices and international guidelines
Incorporating comments and answering queries on publications from authors and company reviewers
Developing speaker briefs and slides for satellite symposia, stand-alone physicians meetings, and on-line physician education activities
Publications planning, including gap analyses and needs assessments, development of scientific platforms and messages, and proposing content and target congresses / journals for publications
Presenting status updates and proposals for future projects involving editorial support to clients and client prospects
Managing multiple editorial projects to deadlines and keeping tracking documents up to date
Logging time spent per project
Knowledge, Skills and Experience:
Educated to degree level in a life science, preferably higher degree
Candidates will be experienced in medical writing, including the development of manuscripts and reviews, within an agency environment.
Excellent knowledge of all Microsoft Office products (Word, Excel, PowerPoint, Outlook).
Candidates must be available for occasional international travel
Package:
In return you can expect an excellent salary and benefits including 25 days holiday, pension, private health insurance and much more. For more information call Jon Gawley on 01932 797996.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
Asap |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Account Manager / Senior Account Manager |
| Salary/rate |
|
£30000 - £40000/annum |
| Location |
|
City of London, London |
| Job Number |
|
120260703 |
| Posted |
|
15/05/2012 (14:01) |
| Agency/Employer |
|
ID Search & Selection |
| Description
|
|
Our client is currently looking for a Senior Account Manager or experienced Account Manager to support their award winning global public relations campaigns in areas such as Cardiology, Respiratory, Rheumatology and Oncology.
Responsibilities:
The successful candidate will be responsible for the development and implementation of external Public Relations campaigns; strategic communications; building long-standing relationships with clients and colleagues across the network; leading junior members of the team and working with the senior management team on new business initiatives.
Knowledge, Skills and Abilities:
Previous experience of running Healthcare PR accounts in an agency or in-house settingExperience of generating and managing successful campaigns from concept to completion, while retaining account profitability
Confidence in providing strategic counsel to clients and building lasting relationships with key client stakeholders, journalists and colleagues across the network
Robust understanding of healthcare and generalist media with excellent media relations expertise
Team player with proven success working across geographies and cultures
Skilled at mentoring, motivating and inspiring junior members of the team
Outstanding presentation and communication skills
Experience in ethical, pharmaceutical, product PR or diagnostics is essential
Candidates must be available for occasional international travel
Package:
An excellent package will be offered to the successful candidate including 25 days holiday, pension and private healthcare. For more information call Jon Gawley on 01932 797996.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
Asap |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Scientific Advisor |
| Salary/rate |
|
£50000 - £60000/annum |
| Location |
|
London |
| Job Number |
|
120260702 |
| Posted |
|
15/05/2012 (14:00) |
| Agency/Employer |
|
ID Search & Selection |
| Description
|
|
Our client is an integrated medical communications agency. They are seeking a Scientific Advisor to support their editorial and client services team with therapy area knowledge. This would be based in their West London office.
Purpose:
As Scientific Advisor you will be predominantly office-based providing scientific and technical support and helping to maintain professional and credible relationships with members of staff and clients.
Responsibilities:
Project management:
Develop and maintain in-depth knowledge of relevant products, relevant therapeutic areas
Deliver credible presentations on scientific matters to physicians, individually or in groups
Produce and update scientific presentations for assigned therapeutic areas as appropriate
Ensure that all activities and interactions are conducted with due regard to all applicable local, global and national laws, regulations, guidelines, codes of conduct, Company policies and accepted standards of best practice
Attend client meetings/conferences; produce minutes and/or contact reports Commercial awareness and business development:
Become familiar with client products, therapy areas, portfolio and commercial strategy.
Carry out research using the internet and other identified sources to keep the team up to date with issues/events/changes in the external environment that could impact new and existing business opportunities.
Assist with the preparation of proposals, cost estimates; providing information for pitches and additional business opportunities. Knowledge, Skills and Abilities:
General:
Appropriate scientific / medical qualification (Pharmacist, PhD or GMC)
Previous experience of working in a medical communications agency or pharmaceutical marketing environment
Strong organisational skills, including ability to prioritise and to balance multiple priorities and demands
Team player; willing to share information and ideas
Attention to detail and excellent quality-control skills
Professional and mature attitude and demeanour
Adaptable to different client situations and cultures Financial:
Able to manage accounts to high standards of service, on time, on strategy and within budget limits
Able to develop, track and adhere to budgets
Able to communicate clearly to team members all time Technical:
Understanding of local and international regulations relating to industry to enable high-quality, compliant management of projects
Proficiency in writing and editing documents
Intermediate presentation and basic facilitation skills
Ability to learn and apply business development skills Consulting process:
Ability to successfully manage the client-consultant relationship
Ability to learn quickly about the needs of clients and their service requirements
Ability to establish client service objectives and create a plan to fulfill these objectives
Ability to identify, communicate about and propose solutions for any client service problems that may arise Business development:
Intermediate skills in new business development; can work with team members to identify and capitalise on business opportunities
Begin to establish contacts in client organisation and within the industry Package:
An excellent package of salary and benefits awaits the successful candidate. Please call Jon Gawley on 01932 797996 for more information.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Account Director - Medical Communications Agency |
| Location |
|
Cheshire |
| Job Number |
|
120254349 |
| Posted |
|
15/05/2012 (13:55) |
| Agency/Employer |
|
ID Search & Selection |
| Description
|
|
A leading medical communications agency have an opportunity for an Account Director to join its team in either London or Cheshire.
Position Summary:
Responsible for the provision of highly specialist consulting services to clients using high level of scientific and commercial expertise.
Responsibilities:
Client Contact / Professional Relations:
Develops and maintains professional relations with key international contacts and medical opinion leaders
Project Management:
Contributes to the development of strategic and tactical marketing activities
Responsible for keeping abreast of key scientific and marketing information in the industry and therapy area
Ensures the overall delivery and implementation of projects to the highest quality, in line with the project brief and the allocated budget
Experienced in managing complex projects, ensuring they are of a high quality and meet timelines and the client brief
Coordinate and manage project teams including staff and personnel from other divisions to ensure the efficient and timely completion of projects
Organise meetings as necessary with account management team to update client on progress
Monitors and manages the team to ensure delivery of projects to timescales, quality and within budget
Attend conferences, scientific symposia, and advisory boards
Participate in on-site activities as deemed appropriate (e.g. front-of-house duties, printing and duplicating slide-sets, running pre-meeting slide review with client or key opinion leaders)
Financial:
Overall responsibility for project finance and ensures delivery of projects to budgets
Responsible for accurate input of all hours worked onto timesheets on a daily basis
Business Development:
Conduct market analysis in order to identify new business opportunities
Identify new business opportunities both with existing and new clients
Develop and participate in new business presentations
Develop full proposals and estimates for final approval by the Client Services Director
Provides strategic scientific and marketing advice to client in order to develop new, original and innovative business ideas to meet clients' needs
Management:
Manages, motivates and develops junior members of the Account team
Follows up with project team members on given assignments and provide feedback on completed tasks
Education and Work Experience:
A life sciences degree or PhD plus ideally experience in a medical communications agency or pharmaceutical environment
Experience and knowledge of a broad range of therapy areas
General computer literacy required with intermediate use of Word, Excel, PowerPoint and Outlook.
Package:
An excellent salary and benefits package is offered. For more information call Jon Gawley on 01932 797996 or email.
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| Job Type |
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Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
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|
| Job Title |
|
Account Director - Healthcare PR Agency |
| Location |
|
London |
| Job Number |
|
120254352 |
| Posted |
|
15/05/2012 (13:55) |
| Agency/Employer |
|
ID Search & Selection |
| Description
|
|
Our client is a leading medical communications agency. They have an opportunity for an experienced PR Account Director to join their award winning team in central London.
Responsibilities:
Account Direction:
Assist in developing strategic programme and finalising programme activity and budget with client.
Direct account team activity to ensure appropriate tactical programme is developed and implemented according to company standards and achieves client objectives.
Keep abreast of external issues and events and regularly review their impact upon programmes and client objectives.
Be aware and responsible for financial status of accounts of designated responsibility at all times.
Responsible for account profitability and maintaining agreed annual fee income for programmes.
Responsibility for negotiating and establishing financial arrangements with clients in consultation with Finance Department.
Client Liaison:
Contribute to development of client marketing strategy.
Maintain social contact with client personnel and regular contact regarding account direction, staffing and other issues as appropriate.
Establish and maintain a role as consultant/advisor to client.
Responsible for ensuring account issues are regularly monitored and a proactive issues management programme is developed.
Ensure regular strategic reviews of accounts
New Business:
Create and develop opportunities for organic growth of existing business.
Assist in the driving and developing of new business pitches in accordance with direction from management.
People Management:
Lead and motivate supervised staff to fulfil their potential and assume responsibility and accountability appropriate to their position.
Make recommendations to the Management Team regarding staff development and account resourcing respectively.
Ensures team understanding of client corporate values and personality profiles of individual clients.
Professional Relations:
Responsible for key contact with opinion leaders (medical/media and industry).
Identify opportunities to build opinion leader database and develop additional activity.
Maintain 'market intelligence' by monitoring opinion leader opinions on external/product/ competitive client issues.
Media Relations:
Develop and maintain good understanding of UK and international/European media.
Develop relationships with key editors/producers responsible for UK and/or international/European media outreach
Skills, Knowledge or Qualifications:
Suitable applicants will have previous agency ethical healthcare PR experience or equivalent and will be educated to degree level.
Excellent communication and presentation skills are a must.
Candidates will have gained experience of developing and leading projects and programmes for global or pan-european communications for prescription medicines, medical devices or diagnostic products at any stage of the life-cycle, as well as implementing international disease awareness campaigns.
Candidates will be able to demonstrate their skills in strategic planning and counsel, as well as delivery of high quality, creative and successful multimedia content for media, healthcare professional and patient audiences.
The successful candidate will be working with members of the management team to lead accounts, they will need to demonstrate their ability to manage, coach, and inspire others, work effectively with other team members above and below, and will be called upon to line manage more junior members of the team.
The candidate will enjoy working in a highly creative, top tier global agency environment where talent is highly valued and nurtured. The company provides extensive training to its employees at all stages of their career development covering all elements of healthcare marketing as well as key client handling and leadership skills.
Package:
An excellent salary and package of benefits is offered.If you would like to discuss this position further, please contact Jon Gawley on 01932 797996.
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| Job Type |
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Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
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| Job Title |
|
Principal Medical Writer - Med Comms Agency |
| Location |
|
Oxfordshire |
| Job Number |
|
120254355 |
| Posted |
|
15/05/2012 (13:55) |
| Agency/Employer |
|
ID Search & Selection |
| Description
|
|
Our client is a leading integrated International Medical Communications Agency; they currently have a requirement for a Principal Medical Writer to join their award winning team. The position could be based in their London or Oxford office.
Purpose:
To partner with clients on medical writing programmes, providing technical expertise and communications consultancy services.
Responsibilities:
Medical Writing and Editing:
Writes and manages delivery of scientific content for a range of medical communications activities that meet client needs, internal quality standards and timelines
Provides impeccable writing services to key clients, applying extensive breadth and depth of medical communications experience and wide therapy area expertise
Develops and delivers highest-quality communications and education initiatives
Is the Lead Writer for one or more major accounts
Provides the main point of contact on matters of scientific content for the client and medical experts
Forms close working relationships with clients, thought leaders and internal agency teams; is recognised as an expert by these parties
Oversees editorial delivery for themselves and other editorial team members; monitoring the quality, style and accuracy of editorial work across a range of activities and provides timely, consistent and constructive feedback
Able to juggle several projects and accounts, managing incoming workload effectively and maintaining standards of excellence in finished products
Takes briefs directly from clients / other stakeholders with no supervision; provides briefs to other team members
Ensures editorial style is appropriate and of the highest standard
Resolves queries on behalf of medical experts; liaises effectively with client team to find answers and provide them in a timely manner
Provides sets of validated references as required
Capable of creating many types of project (e.g. manuscripts, slide decks, websites, training programmes, advisory boards)
Able to work with clients to develop their claims, key messages and marketing objectives
Can develop appropriate agendas for several types of meeting/event
Has a basic understanding of the brand development process and is able to input into this process
Ensures consistency within and between relevant documents
Incorporates editorial comments and solves queries to present a ‘finished' final document
Understands the different types of proof-reading - rough reading and close reading - and when they should be used
Uses proof-reading marks routinely
Editorial Team Development:
Has line management responsibility: actively involved in constructing personal development plans for editorial team members, including setting short- and long-term objectives and conducting reviews and appraisals
Coaches and mentors junior writers
Advises the editorial team on best practices and is a champion of editorial processes and working practices
Provides editorial training in relevant therapy area / discipline / editorial processes or relevant topics of interest
Assists in recruitment by interviewing candidates
Understands the remit of other disciplines and is able to discuss these coherently with clients
Encourages collaboration between departments and business units
Provides senior editorial advice and support to all members of the team and across the department
Works with management team to identify / plan resources to match programme needs, including the use of freelance resources
Utilizes and manages freelance assistance (commissioning and briefing freelancers)
Strategy:
Can design, develop, implement and manage strategic publication plans, including writing of manuscripts, abstracts, posters, oral presentations and all other publication plan deliverables
Can design, develop and implement full strategic communications plans, ensuring appropriate consideration of strategic goals and communications objectives, and providing high-quality content for all projects within a communications plan
Analyzes and assimilates market, therapy area, product and competitor information, and applies, as appropriate, to client deliverables
Uses strategic insight to provide practical input to communications programmes
Can provide medical advice / expertise across many therapeutic areas and quickly develop expertise in new therapeutic areas
Leads discussions relating to assigned accounts/projects, at both a tactical and strategic level, with clients, thought leaders and internal colleagues
Client Service:
Is the primary client contact on specific programmes/projects, interacting appropriately with colleagues, clients and medical experts, and keeping them updated on project status and issues
Establishes and maintains highly professional business relationships with clients
Establishes and maintains professional relationships with thought leaders
Understands the role that medical education plays in the client's business environment
Provides scientific input to complement account management in developing new opportunities within accounts - organic growth
Knowledge, Skills and Abilities:
Life science degree, preferably higher degree
Previous experience of creating and developing a range of pharmaceutical marketing materials
Ability to lead client update meetings
Professional, client-focused communication at all times
Encourages teamwork and innovation
Excellent interpersonal skills; able to give and receive feedback in a constructive manner
Active in self-development of career plan
Excellent time management and organizational skills
Package:
In return you can expect a great package including 25 days holidays, healthcare, pension and bonus.
This is an excellent opportunity to join a market leading company. If you would like further details on this role please contact Jon Gawley on 01932 797996 or by email.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Editorial Team Leader - Med Comms |
| Location |
|
Cheshire |
| Job Number |
|
120254348 |
| Posted |
|
15/05/2012 (13:55) |
| Agency/Employer |
|
ID Search & Selection |
| Description
|
|
This is a chance to join an independent communications agency and be based in their offices in Cheshire. You will lead an editorial team working on international accounts. This role might suit a senior medical writer seeking the next step in their career, although more experienced candidates will also be considered.
Key Purpose:
To lead the strategic and editorial development of medical communication programmes with a focus on key messages, fit-for-purpose content and overall quality of all materials. Together with relevant colleagues, to provide both tactical and strategic contribution and efficient project management, helping to build client and KOL advocacy and helping clients fulfil their marketing and strategic objectives across a range of therapy areas.
Accountabilities:
Scientific and Editorial:
Provide senior level scientific, strategic and commercial counsel, expertise and consultancy in a range of therapy areas, competitors, new products, new indications, etc. to actively challenge and encourage writers' thinking
Contribute to the development of clients' product strategy, publication plans and key message development where appropriate
Play an active role in the development and delivery of strategic initiatives, workshops and consultancy to aid brand and product development and future tactical programmes of work for new and existing clients
Research, write, edit and proof scientific and commercial materials over a full range of educational deliverables and target audiences to the highest levels of accuracy and completeness, incorporating data checks and fully marked up references.
Review scientific content of written materials for colleagues to ensure that materials comply with client brief and brand objectives, internal quality standards, deadlines and other agreed specifications
Provide timely, consistent and constructive feedback to colleagues
Carry out checks and pre-print checks on written materials for colleagues across the company according to the QC schedule. Pro-actively liaise with appropriate writers to ensure timely reviews.
Assist clients in disseminating marketing messages, making recommendations as appropriate for the most appropriate formats for materials and communications
Liaise confidently with KOLs and authors to establish, develop and maintain opinion leader relationships and advocacy
Manage on-site delivery to meet client / speaker / company requirements
Liaise with the Editorial Assistants to ensure stylistic and grammatical accuracy, and ensure copyright compliance
Keep up-to-date with client preferences in writing styles, wording, etc
Provide ideas and direction for the development of creative designs where appropriate
Management:
Provide ongoing support and mentoring for more junior writers to aid their professional development and ensure that deliverables are fit for purpose
Provide support, consistent and constructive feedback and training as appropriate
Work closely with the Editorial or Operations Directors to help to identify areas for development and training opportunities
Contribute to objective setting, training and performance appraisals where appropriate
Project Management:
Take responsibility for and manage allocated projects across specific clients and therapy areas, acting as the primary point of contact and driving the day to day project management of all assigned projects
Set-up and maintain project files (paper and electronic copy). Track and file correspondence and project work containing all relevant project status knowledge
Work with account services colleagues to produce and communicate regular status updates for client
Work with account director and project manager to ensure suitable schedules are drawn up and updated as necessary
Liaise with client, opinion leaders/speakers and in-house staff to ensure full, timely and documented approvals for all scientific project work.
Ensure that project timelines are met and budgets adhered to; record and monitor actual vs budgeted time, and complete timesheets accurately and regularly
Client Management:
Lead client meetings and TCs where appropriate and follow up any assigned actions from those meetings
Confidently demonstrate proactive client service both to clients and to the wider team
As a primary point of contact endeavour to build client relationships and advocacy through proactive and value-added interaction
New Business:
Contribute to the development of new business proposals and pitches wherever appropriate, for existing and new clients
Play a leading role in client-facing meetings or pitches for new business as appropriate
Actively pursue organic business development opportunities with existing clients, liaising with management team, account director and business development team as appropriate
Follow through on business development opportunities by establishing new projects and accounts through pro-active client and project management, and providing strategic input and scientific expertise as appropriate
Skills and Knowledge & Abilities:
Educated to at least degree level in the physical or life sciences , preferably higher degree
Agency editorial experience including experience of good multidisciplinary teamwork or equivalent
Demonstrable competence in scientific and commercial writing
Confidence in client-facing situations; ability and willingness to lead client meetings and make presentations where necessary
Ability to adapt quickly and competently to different therapy areas and target audiences
Demonstrated ability to juggle multiple projects and therapy areas efficiently and competently
Ability to identify areas for organic growth and facilitate recommendations to clients
Attention to detail - style/consistency, grammar, syntax, scientific accuracy, layout etc.
Good knowledge of a number of therapeutic areas, medical products and the pharmaceutical industry
Excellent project/time management and organisational skills
IT skills (including MS Office, database searching, internet use)
Keen budgetary awareness
Good knowledge of code of practice guidelines for medical copy/copyright issues
Good knowledge of the drug development process
Excellent interpersonal/ communication skills including client/opinion leader contact skills
Ability and willingness to mentor or train more junior staff
Package:
In return you can expect an excellent salary and package of benefits. Please call 01932 797996 for more information.
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| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Account Manager - Medical Communications Agency |
| Location |
|
Cheshire |
| Job Number |
|
120257231 |
| Posted |
|
15/05/2012 (13:55) |
| Agency/Employer |
|
ID Search & Selection |
| Description
|
|
Our client is an international medical communications agency. They are seeking an Account Manager to join their team in either their Oxfordshire or Cheshire office.
Purpose:
To manage and deliver selected projects to budget, schedule and agreed specification.
The Account Manager will also act as a mentor to Senior Account Executives.
Account Management:
Attend bi-weekly account management meetings
Contribute to team meetings, provide project feedback and prepare action plans
Contribute to new/repeat business proposals as required and prepare appropriate costings
Participate in client meetings and input into project contact reports
Participate in brainstorms
Liaise with Editorial, Events, Project Support and Studio to prioritise workload
Ensure design briefs are clearly described and liaise with the studio
Liaise with suppliers to obtain competitive quotes and outsource print and promotional materials as required
Select and brief third party suppliers/ freelancers
Develop close working relationships with team members in order to meet team objectives
Assist Client Services team to develop and maintain a plan for accounts that you manage and where possible identify opportunities or limitations for growth, and propose appropriate courses for action
Attend proposal meetings and pitch presentations as required
Project Management:
Prepare appropriate specification and cost estimates for all new projects with input from team members as appropriate
Liaise effectively with the client, acting as the primary point of contact according to the requirements of the account, for all account management issues
Prepare and send status reports on a regular basis to client/internal team
Attend client meetings wherever possible and appropriate (i.e. status meetings)
Efficiently and effectively manage competing projects
Collate all costs and agree on fee to be charged to client. Ensure that such costs are accurate, consistent, competitive and profitable to the company
Upon project sign-off agree and complete project timelines schedule and work within agreed deadlines and budgets
Monitor project status throughout its duration and communicate to client where necessary and in particular if the specification changes
Update ‘Project Summary and Costing' section of eSource on a regular basis to ensure all team members are aware of the progress of projects and are working within the quoted hours/price and timelines
Prepare for and attend twice-monthly Tracking Meetings to monitor the progress and performance of each project
Prepare for and attend monthly Gap Tracking Meetings as appropriate
Liaise with Finance Department to ensure invoices are raised and sent to clients in a timely fashion
Assist Finance Department in obtaining payment for ‘aged' invoices as required
Ensure processes are adhered to by all project team members
Alert colleagues to any potential problems in a timely manner
Knowledge, Skills and Abilities:
Key attributes
Educated to degree level
Be proactive in communications with client and team
Demonstrate ability to be organised
Be client and company orientated
Team player
Package:
An excellent package of salary and benefits will be offered to the successful candidate. For more information on this role call 01932 797996 and speak to Jon Gawley.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Editorial Director - Med Comms Agency |
| Location |
|
Kent |
| Job Number |
|
120257482 |
| Posted |
|
15/05/2012 (13:55) |
| Agency/Employer |
|
ID Search & Selection |
| Description
|
|
Our client is a leading provider of medical education and marketing services to the pharmaceutical industry working as part of a global network. They are seeking an Editorial Director to lead their editorial team and be based in their offices in Kent.
The Company:
Our client has an experienced and scientifically-focused team of professionals. The team is comprised of seasoned pharmaceutical marketeers, scientifically-trained editorial staff and their own creative design and digital studios. Together they provide strategic communications and medical education solutions for the international pharmaceutical industry. Key clients are international pharmaceutical companies who they work with to bring new treatments to market in therapy areas ranging from oncology to HIV/AIDs. The principle service offerings are strategic communications, advocacy development, publication planning, event management, product training, design services and e-healthcare.
Purpose:
To set and maintain editorial standards, and work with all writing/editing staff to achieve these objectives
To manage designated medical writing staff
To oversee the allocation and distribution of editorial tasks to internal team members and organise freelance activity as required
To be client focused, ensure that projects are delivered to agreed timelines and to budget
To contribute to new business activity, supporting proposal development and budgeting
Writing role on selected projects
Responsibilities:
Oversee the allocation and distribution of tasks to internal team members
Maintain awareness of the status of on-going editorial projects to ensure that all projects are delivered on time, within budget and to appropriate quality standards
Maintain awareness of business development activities with a view to future resource requirements
Monitor resource requirements and alert COO to potential needs
Ensure freelance database is maintained
Training and development of writers and editors
Drive the personal development process for writers and editors
Identify training requirements of writers/editors on an on-going basis and as part of the personal development process
Participate in at desk coaching of writers/editors
Work with writers/editors to identify training courses as required
Demonstrating new business activity
Participate in new business activities, contributing to and attending pitches etc, as required
An active participant in the Operations Management Team
Drive recruitment of writers and editors as appropriate
Knowledge, Skills and Abilities:
BSc (MSc), PhD or medical qualification
Previous experience within medical communications
High quality writing: experience of developing the full range of materials in a variety of styles
High level of scientific expertise across a number of therapy areas
Previous experience of developing communications strategy
Good organisational and verbal communication skills
Experience of coaching or training
Experience of project and/or personnel management
High level of client service experience from pitch, project meeting and event attendance
Excellence in written and edited communications of any kind that may be required by the agency
Understanding of integrated communications programmes
Ability to contribute to pitch activity and win new business
Maturity and experience appropriate for representation on the Management Group, and ability to have an impact on the direction of the company
Team-management ability
Strong interpersonal and communication skills
Excellence in client service
Commercial awareness and budget appreciation
Attention to detail
Flexibility to travel
Package:
Along with an excellent salary you will receive a great holiday package, performance-related bonus scheme, contributory pension and private health insurance. Further details available on request, call 01932 797996.
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| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Account Director - Digital - Med Comms |
| Location |
|
London |
| Job Number |
|
120257229 |
| Posted |
|
15/05/2012 (13:55) |
| Agency/Employer |
|
ID Search & Selection |
| Description
|
|
Our client is a multi award winning international medical communications agency. They have an opportunity for a Digital Account Director to join their team and work across their communications divisions and be based in their central London office.
Team management:
Lead and motivate staff to their full potential
Undertake staff training and development initiatives as needed
Recommend/support/participate in staff recruitment and retention activities
Internal:
Ensure understanding and implementation of company procedures and standards (including brand butterfly, SOPs, finance, IT and HR)
Develop thorough understanding of the company's service portfolio
Build relationships with peers across the company and wider network
Knowledge, Skills and Abilities:
Experienced digital marketeer with direct experience in a client/agency or publishing environment.
Experience in a digital environment with healthcare clients.
Good understanding of the regulatory constraints associated with the promotion of Pharmaceutical products.
Comfortable consulting with clients and advising on appropriate digital strategies for their brands.
Be used to briefing and working with developers and creatives and understand the role of digital in healthcare.
Knowledge of digital marketing tools and techniques like SEM, digital advertising would be an advantage.
You will have communications skills and will be use to managing digital projects at both a National and International level.
A specific knowledge of eCME and edetailing would be extremely useful.
Package:
An excellent salary and package will be offered to the successful candidate. Please call Jon Gawley on 01932 797996 for more details.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Senior Account Manager - Med Comms |
| Location |
|
London |
| Job Number |
|
120257230 |
| Posted |
|
15/05/2012 (13:55) |
| Agency/Employer |
|
ID Search & Selection |
| Description
|
|
Our client is a leading medical communications agency based in the heart of London. They have an opportunity for a Senior Account Manager to join their dynamic team.
Purpose:
To develop client relationships and be responsible for programme management and delivery
To develop professional relationships; growing account business and team/line management
Responsibilities:
Account Management:
To manage the day-to-day running of the client programme(s) and implement agreed projects within the programme.
Ensure programme is implemented according to quality standards, programme deadlines and measurable programme objectives.
Ensure that all team members are provided with an overview, appraised and trained in the therapy area, drug mechanisms and competitor products for designated accounts as appropriate.
Ensure staff ownership and responsibility for projects for all members of the team.
Delegate projects with measurable project and individual objectives to team members when appropriate with Account Director and Associate Director.
Ensure client is regularly updated on progress and any changes to programme(s). Responsibility for regular phone contact and prompt and accurate contact reports.
Manage commissioned freelancers, on a day-to-day basis, ensure the quality of their outputs.
Maintain overview of projects/account, regularly review impact on programme and client objectives in accordance with Associate Director and proactively advise client on new issues/external environment that may have an impact.
Instigate brainstorms to develop the strategic, creative direction of accounts.
Responsibility for budget control, accurate invoicing and estimating, be aware of budget status at all times and promote account profitability.
Maintain an overview of team resourcing and review with Associate Director/Account Director as appropriate.
Have expert knowledge of graphics, print and production.
Ensure that team systems e.g. filing is being implemented and is working across the team
Ensure job bags are complete, and copy approved in line with approval system.
Team Management:
Ensure client team members work to team SOP’s.
Ensure that internal systems are appropriate for team members and amended and communicated as appropriate.
Brief projects clearly and accurately to team members and freelancers
Alert Account Director to shortfall in performance of supervised personnel/recommend training needs.
Keep abreast of internal issues among team and wider internal staff and update Managing Director as appropriate and Management Team quarterly.
Lead and motivate team to fulfil their potential and assume responsibility appropriate to their position.
Make recommendations to Associate Director on staffing and personal development.
Ensure team understanding of client personalities profiles.
Participate in interviewing high calibre new personnel.
Undertake line management responsibility, and be responsible for day to day issues, promotion reviews, salary reviews etc.
Drive competency and appraisal reviews of line managed personnel.
Liaise with Managing Director and Management team regarding line managed personnel as appropriate.
Client Liaison:
Maintain regular contact with the client.
Monitor external environment and highlight key issues/crises and work with Account Director/Associate Director to inform the client of implications and potential actions required.
Advise client on necessary project changes/external issues.
Demonstrate innovation and creativity beyond client ideas.
Maintain social contact with client personnel as appropriate.
Establish and maintain a role as consultant/advisor to client as appropriate.
New Business:
Create and develop opportunities for growing existing business within the confines of the programme.
Drive proposals and presentations for organic growth within existing business in conjunction with Account Director/Associate Director.
Participate in the development and presentation of new business proposals.
Professional Relations:
Responsibility for building and maintaining key relationships with opinion leaders (clinical, industry, NHS).
Knowledge of client opinion leader profiles.
Demonstrate innovation and creativity beyond client ideas.
Identify opportunities to build opinion leader base and develop additional activity.
Knowledge, Skills and Abilities:
Life science degree
Previous experience of working on pharmaceutical marketing accounts preferably gained in an agency environment
Communication Skills
Line Management experience
Team working
Client Management experience
Financial Management and its application
Commercial/Business Awareness
Self Development
Package:
An excellent package awaits the successful candidate. Please call Jon Gawley for more details.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Client Services Director |
| Location |
|
Cheshire |
| Job Number |
|
120260689 |
| Posted |
|
15/05/2012 (12:52) |
| Agency/Employer |
|
ID Search & Selection |
| Description
|
|
Our client is an international medical communications agency. They are seeking a Client Services Director (CSD) to join their senior leadership team to direct accounts and provide strategic counsel to a number of biopharmaceutical clients. This position would be based in their Cheshire office.
The Company:
Our client has a reputation for creating innovative communications programmes over a diverse portfolio of accounts. The CSD will provide strategic direction over assigned accounts, ensuring an interesting mix of clients and programmes. Our client encourages an entrepreneurial approach to providing bespoke projects and creative ideas in a collaborative and nurturing environment.
Purpose:
Provide high-level strategic and marketing insight combined with commercial leadership of accounts teams, ensuring operational effectiveness
Provide broader input into company operation, business development and strategic business planning
Provide an innovative approach to account direction and development, taking advantage of all the agency's resources
Lead / direct client relationships, ensuring business objectives are met and that existing business is protected and grown
Proactively identify and win new business to achieve financial objectives
Responsibilities:
Leadership:
Provide motivational leadership to account team and line management teams.
Working with senior colleagues, contribute to the development and implementation of the business plan.
Work collaboratively with all senior colleagues to ensure operational effectiveness.
Contribute to succession planning for both account teams and functional groups.
Participate in staff recruitment by assessing the suitability of candidates.
Actively participate in delivery of the company training and development programme, coaching individual team members and leading workshops, where required.
Through effective line management, ensure high-quality training, development and performance management of all line reports.
Oversee own company-wide responsibilities as appropriate. Client Management:
Provide strategic vision and direction to allow the team to achieve their account objectives.
Proactively network and build relationships with clients to expand and maximise new business opportunities.
Conduct regular client meetings to review account team performance, including coordination of annual client health-check meetings, with senior colleagues as appropriate.
Ensure clients receive proactive ideas and creative input to assist and challenge their own thinking and planning.
Keep abreast of developments and attitudes in the worldwide healthcare environment at industry, government and health service level. Develop sources of information, particularly through contacts with relevant people, and ensure that this information is disseminated to the account teams as appropriate.
Business Development:
Proactively identify, secure, lead and direct new business opportunities.
Actively create and develop new ideas, ventures, offerings and capabilities to propose to both existing and new clients.
Work across the company divisions to maximise all opportunities. Financial:
Achieving accurate forecasting, phasing and delivery of account plans
maximising revenue, delivery of account targets, achieving 100% recovery and financial KPIs
With account teams, conduct monthly financial reviews and provide guidance and advice on any issues
Drive and maintain productivity levels within accounts and provide solutions to improve levels as appropriate
Ensure effective use of CPR/tracking.
Support Account Directors, Senior Account Managers, Account Managers and editorial colleagues to fully understand and implement company SOPs and provide effective coaching to the team as required.
Work with senior colleagues to ensure client framework agreements are created, implemented and managed to the benefit of the business. Knowledge, Skills and Abilities:
Life Science Degree
A depth of knowledge and experience of directing global pharmaceutical marketing accounts preferably achieved within a medical communications agency/ pharmaceutical or equivalent environment
An ability to see the big picture and provide advice and industry intelligence to clients, providing broader capabilities and solutions to issues over and above conventional account management.
The ability to matrix and line manage team members providing inspirational leadership and professional development / coaching
Excellent client relationship fostering skills
Experience in budgeting and account reconciliation
Excellent communication skills (presentation / oral / written)
A desire to develop professionally and be a part of a growing and dynamic organisation. Package:
Salary will be negotiable based upon experience and the package will included profit share, excellent contributory pension, healthcare, insurances and child care vouchers. This is a full time position and predominantly office based although there can be some flexibility with home working. For more information call Jon Gawley on 01932 797996.
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| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
Asap |
| Contact Details |
|
|
|
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| Job Title |
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Senior Account Executive |
| Salary/rate |
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£25000 - £30000/annum benefits |
| Location |
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London |
| Job Number |
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129159589 |
| Posted |
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02/05/2012 (15:49) |
| Agency/Employer |
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ID Search & Selection |
| Description
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Responsibilities:
Manage the production of programme materials:
Build in time at the start of a new project to develop sound knowledge of the therapy area
Ensure that all written communication is clear and succinct and reflects agreed messages in a manner appropriate to the target audience
Develop a good working knowledge of design, print and production process
Understand the timing involved in design, print and production and ensure that time is allowed within the schedule for this process
Manage the quality control of all materials
Client Management:
Ensure all client contact is conducted in a professional manner and all comments and decisions are clearly minuted and forwarded to the Account Director
New Business:
Identify opportunities for new business with existing and new clients
Participate in development of new business proposals
Personal Development:
Work closely with line manager to build and maintain personal development plans
Identify and highlight training needs to the Account Director or a member of the management committee
Knowledge, Skills and Abilities:
Life science degree
Relevant operational experience within the pharmaceutical industry and/or medical communications agency environments with a demonstrable project management track record
Financially literate with a good head for figures
Organised and disciplined
Excellent verbal and written communication
Problem solving and creative ability
Team player
Computer literate
Package:
Excellent salary and benefits package will be offered to the successful candidate.
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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Asap |
| Contact Details |
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