2nd Floor, 1 Lindsey Street, London, EC1A 9HP |
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| Job Title |
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Employee Relations Consultant EMEA |
| Salary/rate |
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£200 - £250/hour |
| Location |
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Docklands, London |
| Job Number |
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123225461 |
| Posted |
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24/05/2012 (15:46) |
| Agency/Employer |
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The Synergy Group |
Description
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The primary purpose of the ERC role is to advise, counsel, and serve as an expert on various employee relations issues, including employment law, employee counselling, violations of policy, progressive discipline, involuntary terminations, and interpretation and administration of corporate human resources policies and procedures. The ERC is responsible for identifying, analysing, avoiding, and resolving employee relations problems through investigative, committee and project work.
Responsibilities
* Take the lead on investigation of grievances, disciplinaries and other formal procedures in conjunction with
designated line managers.
* Act as a subject matter expert in providing advice and ,where appropriate, execution to HR colleagues on
all ER and policy issues (e.g. redundancy, TUPE, sickness, terminations)
* Review and develop HR policies and procedures (in conjunction with the Policy Lead) to meet the needs of
the organisation, respond to changing UK and European legislation, and facilitate the adoption of best
practices.
* Project manage the internal aspects of employee litigation in partnership with external counsel.
* Work with ERM to undertake and support ad hoc project work. This activity will encompass (1) the
extension of the ER franchise in existing or new locations outside of London; (2) support other global
colleagues in the delivery of corporate initiatives including diversity and inclusion, Employee Assistance,
business continuity etc.
Skills/Competencies/Experience
* Demonstrable HR consulting experience as a Generalist or in a specialist ER role
* Track record of conducting investigations, disciplinaries, grievances and managing employee litigation.
* Experience of a range of employee transfer work (i.e. TUPE), in particular due diligence, consultation and
internal project management.
* Excellent written and verbal communication skills
* Detailed knowledge of UK employment law
* Good analytical skills
* Strong influencing skills
* Preferably degree educated and CIPD qualified
The Synergy Group is an equal opportunities employer. For more opportunities, please visit (url removed)
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| Job Type |
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Temporary |
| Contract Length |
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10 Months |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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Learning and Development Training Consultant |
| Salary/rate |
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£200 - £250/day |
| Location |
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Docklands, London |
| Job Number |
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123225454 |
| Posted |
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24/05/2012 (15:12) |
| Agency/Employer |
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The Synergy Group |
| Description
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There are two key competencies for this Learning & Development Contract! The first is Personality, candidates need to demonstrate a proactive and a go-get attitude towards all areas of work as you will be working on Global projects. Therefore previous experience at this level would be beneficial.
Secondly, consultancy skills must be strong and you must be able to give evidence of this. The role will be working with a client and qualifying areas to improve delivery of these solutions.
ROLE
Consults with business partners to translate business requirements into learning and organization development strategy. Ensures that learning and organization development interventions are aligned with the needs of the Business Unit and/or the Northern Trust as an organization. Delivers and/or oversees the delivery of a wide range of learning and performance support solutions, likely to be highly visible and complex in nature.
Major Duties:
* Works with management, learning consultants and/or subject matter experts to understand desired
business outcomes and translate them into learning and organization development objectives.
* Works with stakeholders to determine appropriate learning methodologies and organization development
solutions.
* Ensures that learning and development interventions are aligned with Business Unit and/or enterprise-wide
needs.
* Designs and implements proactive communication plans to ensure that learning and organization
development initiatives are communicated effectively to target populations.
* Identifies and evaluates applicability of new learning and/or organization development vehicles, tools or
programs developed by other organizations or vendors. Recommends purchase of programs to
management, as appropriate.
* Facilitates/conducts learning and organization development solutions.
* Manages ongoing vendor relationships.
* Evaluates training and organization development programs for effectiveness and makes recommendations
for improvements.
* Maintains an inventory of training and organization development programs/tools and schedules their use
according to management priorities.
Knowledge/Skills and Experience Required:
* Requires good analytical ability and excellent oral and written communication skills.
* Strong instructional design and/or organization development skills.
* Strong project management, facilitation, decision making and problem solving skills.
* Executes efficiently and effectively.
The Synergy Group is an equal opportunities employer. For more opportunities, please visit (url removed)
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| Job Type |
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Temporary |
| Contract Length |
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12 Months |
| Start Date |
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11/06/2012 |
| Contact Details |
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| Job Title |
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Team Manager - Fostering |
| Salary/rate |
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£28.00 - £34.00/hour |
| Location |
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Greater Manchester |
| Job Number |
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132046800 |
| Posted |
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24/05/2012 (13:28) |
| Agency/Employer |
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The Synergy Group |
| Description
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Team Manager - Fostering - Lancashire - Full Time
An exciting opportunity for a Team Manager has become available for a Multidimensional Treatment Foster Care Programmes in Greater Manchester. The MTFC- A programme is new multi agency venture for the council being set up in partnership with an independent fostering agency. Duties include:
- Providing operational management of the team.
- Administering and ensuring the smooth running of the programme.
- Managing the development of the programme.
- Ensuring national audit data on young people in the programme is of good quality and collected in a timely way
- Establishing and maintaining local systems to enable the programme to work within local service networks.
- Overseeing foster carer recruitment, and may formally take on monitoring and supervising roles required by Fostering Services Regulations.
All applicants must have a minimum of 2 years experience of supervision role, and have a valid Enhanced CRB check.
To apply for this role, or for further details please contact Julia Snowball at The Synergy Group on 0113 366 2374, or alternatively email your cv .
Working with The Synergy Group offers:
- The most experienced Social Work recruitment team in the UK
- Access to the broadest selection of Social Work vacancies in the UK
- The choice of PAYE or limited company schemes
- Weekly payroll service
- Excellent rates of pay
- Personal service
The Synergy Group is a specialist recruiter of Social Work jobs, to view a full selection of our current vacancies please visit (url removed)
The Synergy Group is an equal opportunities employer. For more opportunities, please visit www.(url removed)
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| Job Type |
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Temporary |
| Contract Length |
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3 months |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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Qualified Social Worker - Community Mental Health |
| Salary/rate |
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£22.00 - £27.00/hour |
| Location |
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North Wales, Wales |
| Job Number |
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132046684 |
| Posted |
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23/05/2012 (08:39) |
| Agency/Employer |
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The Synergy Group |
| Description
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Qualified Social Worker - Community Mental Health Social Worker - North Wales
Our client is looking for a Qualified Mental Health Social worker to join it's Community Mental Health Team based in the North Wales region.
Candidates wishing to be considered for this need to have experience of managing a mental health caseload, completing assessments under the Mental Health act and able to undertake reviews within statutory time frames.
All appointments are subject to satisfactory references, a clear CRB and GSCC registration.
To discuss this role or any other Qualified Social Worker jobs in the North West region please contact Julia Snowball at The Synergy Group on 0113 366 2374 or email your CV .
Working with The Synergy Group offers:
- The most experienced Social Work recruitment team in the UK
- Access to the broadest selection of Social Work vacancies in the UK
- The choice of PAYE or limited company schemes
- Weekly payroll service
- Access to free training courses that count towards your GSCC registration
- Excellent rates of pay
- Honest & personal service from a consultant with over 7 year's industry experience
The Synergy Group is a specialist recruiter of Social Work jobs, to view a full selection of our current vacancies please visit (url removed)
The Synergy Group is an equal opportunities employer. For more opportunities, please visit www.(url removed)
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Contract |
| Contract Length |
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1 Months |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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Knowledge Co-ordinator |
| Salary/rate |
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£19.00 - £20.00/hour |
| Location |
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City of London, London |
| Job Number |
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101346668 |
| Posted |
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21/05/2012 (16:35) |
| Agency/Employer |
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The Synergy Group |
| Description
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The purpose of the role is: to support Knowledge Management requirements associated with the Southampton business change project, specifically through the implementation of Knowledge Retention and Transfer activities and associated practises.
Specific Job Responsibilities
* To support the Knowledge and Learning Specialist with the implementation of Knowledge Retention
and Transfer activity and sharing practice in support of the Southampton business change project.
* To conduct Knowledge Retention and Transfer interviews and develop sharing plans in support of
the Southampton business change project
* To work in close partnership with department managers and administrative staff to monitor the
implementation and progress of knowledge sharing plans.
* To support the management and analysis of data and information collected as part of the
Knowledge Retention and Transfer activity.
* Undertake project management where applicable including monitoring project progress and spend
against budget requirements in-line with the Southampton business change project.
* Work in close partnership with Group and Marine HR to ensure successful alignment with the
Southampton business change project.
* Be a conduit between the Knowledge Management team and other business support departments
(eg HR, IT, GBA)
* Build and maintain effective business relationships at all levels of the organisation
Specific Job Requirements
* Understanding of Knowledge Management methodologies and Practices essential, particularly
knowledge retention and Transfer based projects
* Exceptional communication skills including networking and strong interpersonal skills
* Project Management skills or relevant experience
Key Generic Responsibilities
* To provide advice relevant to specialist discipline within agreed parameters.
* To produce deliverables relevant to specialist discipline within the agreed parameters in a defined
format.
* To assess/ recommend the time/value of the work to be undertaken for an internal/external client
or by an external supplier within an agreed cost structure.
* To discuss/ present the deliverable with the internal/external client or supplier and be able to
suggest alternative solutions where appropriate.
* Undertake administration as required in line with current processes and procedures.
* To pursue CPD and maintain a high degree of specialist knowledge and awareness
* To contribute to continuous business improvement by communicating internal/external client
feedback as appropriate.
The Synergy Group is an equal opportunities employer. For more opportunities, please visit (url removed)
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| Job Type |
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Temporary |
| Contract Length |
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12 Months |
| Start Date |
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28/05/2012 |
| Contact Details |
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| Job Title |
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Business Development Manager |
| Salary/rate |
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£40 - £40000/annum |
| Location |
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Cambridge, Cambridgeshire |
| Job Number |
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114153281 |
| Posted |
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15/05/2012 (16:11) |
| Agency/Employer |
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The Synergy Group |
| Description
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As Business Development Manager (BDM) for the Human Resources Practice Group (HRPG), your role will involve:
* Working closely with the HRPG Senior Marketing Manager, HR Campaign Manager and HRPG Partners to develop, implement, monitor and report on business and marketing plans.
* Working with the partners to identify strategic products and to build tools and work with/identify channels and resources to take these to market.
* Working with partners and teams on specific new business opportunities by providing support on the development of our approach, team, proposition and supporting materials.
* Project managing and advising on opportunity-specific capability statements, producing high quality documents and coaching/guiding partners on their approach to the capability statement. (Please note all pitches are done by the Pitch Team).
* Proactively managing the HRPG top 5 targeting programme.
* Working with the Campaign Manager, PR and internal communications teams to develop / enhance profiles of people/teams/ products internally and externally.
* Working with the partners to develop and maintain HRPG priority (CRM) clients.
* Assessing and developing opportunities to strengthen international and cross-practice and cross sector group cooperation for HRPG.
* Leading the HRPG international sales force and aligning it to the firm's global sales calls.
* Encouraging full and effective use of the firm's client database (Share, the company's tailored version of InterAction).
* Working with the firm's sector campaign managers and KAM team to promote HR initiatives.
* Working with the Operations team on the annual Directories process, by advising and coaching partners through the process.
* Liaising with other BD Managers and teams to ensure communication of best practice in areas such as new business, business generation, thought leadership and client care.
* Managing and contributing to wider BD projects as required.
Specific duties or responsibilities may be reviewed from time to time to reflect changes in personnel and management structure, staff location and services.
Key relationships within this role will include:
* The HRPG BD/Marketing team: you will be reporting into the Senior Marketing Manager for HRPG and will need to work closely with the HR Campaign Manager and Campaign Executives.
* Frequent contact with the senior partners within HRPG, as well as international partners throughout the firm's network.
* Daily contact with partners/fee earners and practice support lawyers.
* Frequent contact with other Marketing and Business Development teams including the Pitch, Key Account Management, Sectors, Operations, PR and Internal Communications teams.
* Regular contact with Business Services areas and other parts of the business to ensure an integrated approach to the achievement of firm wide business objectives.
Skills and experience:
You will have extensive Business Development/Marketing experience, and ideally within the professional services environment.
Key competencies:
* Ability to quickly build effective relationships and networks, at all levels across the firm, via excellent interpersonal skills.
* Strong diplomacy, influencing and persuasion skills.
* Strong written and verbal communication skills, with excellent attention to detail.
* Able to think creatively, commercially and to demonstrate a high level of initiative.
* Pragmatic, robust and resourceful, with the ability to adapt quickly to different situations and personalities.
* Strategically and commercially-minded with the ability to translate emerging business issues and developments into opportunities for the firm.
* Strong project management skills and the ability to manage conflicting timescales and priorities.
* Ability to effectively manage pitch processes (in order to be able to manage the proposal/capability statement process).
Synergy Group Ltd is acting as an Employment Business in relation to this vacancy.
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Contract |
| Contract Length |
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3 Months FTC |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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Experienced Customer Service Administrator - BANKING EXPERIENCE |
| Salary/rate |
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£24610/annum |
| Location |
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City of London, London |
| Job Number |
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101345877 |
| Posted |
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15/05/2012 (15:46) |
| Agency/Employer |
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The Synergy Group |
| Description
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A City based Bank seeks experienced Customer Service Administrators to join them for a 6 month contract.
The successful candidates will join the current UK Retail Division and service a large number of existing customers through a combination of a telephony service, postal service and operational processing. The UK Retail's primary focus is on direct savings.
Key tasks include;
* Responding to clients via the telephone, dealing with around 40 calls in a day with enquiries surrounding bank statements, certificates of interest, balance enquiries, account enquiries and similar
* Responding in writing to clients requests to a range of requests such as account opening, confirmation of transactions and similar
* Accurate static data changes such as change of address, taxation and data clean up projects
Skills and experience required;
* Experience in a busy call/contact centre withing banking and experience of dealing with administrative tasks
* Data entry and static data amendment experience
* Experience of drafting and reviewing customer correspondence
Qualifications required;
* Min 5 GCSE's passes or equivalent education is essential (including Maths and English C and above)
Candidates must be able to commit to the fixed term contract, and to be able to work a shift rotation between 08.00 - 18.00hrs (Monday to Friday.)
If you can commit to the above, and have the relevant skills and experience gained from a similar role before please send us your CV now. Please note candidates without banking/ financial services experience cannot be considered at this time.
Synergy Group Ltd is acting as an Employment Business in relation to this vacancy.
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Contract |
| Contract Length |
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6 Months |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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Funds Product Manager |
| Salary/rate |
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£39.50 - £45.00/hour |
| Location |
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Docklands, London |
| Job Number |
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101345795 |
| Posted |
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15/05/2012 (10:44) |
| Agency/Employer |
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The Synergy Group |
| Description
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You will be a member of the Product Management team. The team has broad responsibility for product management, product development, strategy and planning for all funds distributed globally.
This will be a diverse and challenging role in a fast growing business, with exposure across many types of products and markets.
RESPONSIBILITIES
Manage fund development projects to maintain each fund's market appeal and regulatory
integrity. This will include fund launches / closures and new share class issuance's.
Work closely with other members of the product management team, investment team, legal,
compliance, operations, client service, sales and marketing to ensure effective product
management of the funds. Be a source of technical product expertise.
Assist in the management of third party relationships for the funds.
Maintain documentation for our Irish domiciled fund ranges including prospectuses, simplified
prospectuses and legal agreements.
Proactively address constantly evolving legal, regulatory, tax and industry developments.
Document Fund procedures and maintain the fund files
Co-ordinate materials for fund board meetings
EXPERIENCE
Good understanding of Irish and UK authorised funds including VCC's, unit trusts and CCFs.
Knowledge of European funds regulatory environment.
Proven project management skills
Experience of maintaining registrations for funds
Strong communication skills
Enthusiastic and proactive approach with meticulous attention to detail.
Preferably IMC qualified or willing to study for IMC
The Synergy Group is an equal opportunities employer. For more opportunities, please visit (url removed)
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| Job Type |
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Temporary |
| Contract Length |
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3 Months |
| Start Date |
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28/05/2012 |
| Contact Details |
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| Job Title |
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Corporate Actions Analyst |
| Salary/rate |
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£20.00 - £24.00/hour |
| Location |
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Docklands, London |
| Job Number |
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101345356 |
| Posted |
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10/05/2012 (15:02) |
| Agency/Employer |
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The Synergy Group |
| Description
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The Corporate Actions Analyst will be responsible for the Event Creation and Notification process for all forms of corporate events including rights issues, scrip dividends, and take-overs. The job holder will be responsible for following established guidelines and identifying and resolving complex issues. The successful candidate develops an understanding of the business function and be accountable for regular process administration.
Knowledge/Skills
* Good communication skills, both verbal and written
* Be able to work as part of a team with minimal supervision
* Good organisation skills
* Knowledge of stock and cash reconciliations
* P.C. Literate
* Ability to effectively handle deadlines
* Ability to work well under pressure
* Self motivated and pro-active
* Ability to work overtime and on Bank Holidays as required
* Good time management
* Substantial Corporate Actions experience COVERING EVENT CREATION
Major Duties
* Monitor notifications from Sub-Custodians and external vendors
* Monitor and create events via the corporate actions system
* Effectively and accurately keep clients and fund managers informed of all actions at all times
The Synergy Group is an equal opportunities employer. For more opportunities, please visit (url removed)
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| Job Type |
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Temporary |
| Contract Length |
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1 Month |
| Start Date |
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21/05/2012 |
| Contact Details |
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| Job Title |
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Marketing Executive |
| Salary/rate |
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£20.00 - £25.00/hour |
| Location |
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Docklands, London |
| Job Number |
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129159891 |
| Posted |
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10/05/2012 (13:52) |
| Agency/Employer |
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The Synergy Group |
| Description
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We are seeking a marketing executive to help create, edit and prepare marketing materials for institutional BANKING clients.
Candidate should have strong experience with:
* Strong writing/editing skills (this is a key requirement)
* Experience preparing and editing marketing materials (including brochures, white papers and
bulletins) in the FINANCIAL/BANKING industry, particular for an institutional audience
* Ability to translate complex financial topics into clear English
* Experience with Microsoft Office and similar packages
* Understanding of specific differences between American and international English
* Some experience with layout and graphics
* Flexible approach to time management and the ability to prioritise tasks across regions and
business areas
Profile:
The person will be writing and editing marketing materials and product service descriptions.
Experience:
Ideally specific experience doing a similar role.
Experience preferred in marketing in the FINANCIAL SERVICES sector.
Reasonable skills at Microsoft Office
Strong writing/editing skills,
Excellent time management skills
The candidate will have to work with teams in different parts of the globe and also help out with the company's local team in London. It will be on a remote basis (no travelling). The Synergy Group is an equal opportunities employer. For more opportunities, please visit (url removed)
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| Job Type |
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Temporary |
| Contract Length |
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6 Months |
| Start Date |
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21/05/2012 |
| Contact Details |
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| Job Title |
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Lending Operations Administrator |
| Salary/rate |
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£25000 - £28000/annum |
| Location |
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City of London, London |
| Job Number |
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101345238 |
| Posted |
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09/05/2012 (18:18) |
| Agency/Employer |
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The Synergy Group |
| Description
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We are currently recruiting on behalf of our Banking client based in the heart of the City, an administrator within Lending Operations, the main duties and requirements of this 2 year fixed term contract are as follows:
Management and recording of fee income with special attention to conditions in the facility documentation
Processing of derivatives in accordance with the SLA agreed targets
Providing information to the appropriate front office team to ensure outstanding derivative and FX
confirmations are chased within specific time frames especially ensuring that the 90+ are kept to a minimum
Management of the Lending reconciliation process
Identification and analysis of data integrity issues
Processing of HR entries and setting up accounts
Processing of Swifts and entries on behalf of external departments
Liaising closely with the various loan account managers and their assistants
Providing MIS on all aspects of the team
Cross training on other areas within the department to provide cover as and when necessary
Ad hoc projects, as required
Constantly challenge the workflows and have a positive attitude to change and be willing to come up with new ideas to maintain and enhance our procedures
Maintain any cross training received by undertaking a weekly refresher on individual tasks
When an error is spotted to point this out to the line manager and ensure it is recorded on the issues log within 24 hours
Additional duties:
* Ensuring queries received are dealt with in a professional and timely manner
* Making sure that all work received is completed in accordance with the service level agreement set out in the customer care hand book
* Interface with front-office Lending and Treasury staff, and other Operations areas within the Bank
* Adhere to Bank policies and team and department procedures. Bank and customer information to remain confidential at all times
Requirements:
* Good Banking experience in an operational / administrative / processing capacity is essential - without this, you unfortunately will not be considered
* Ability to work within a process and deadline driven environment
* Appreciates and understands the importance of excellence in customer service
* Desire and motivation to work in a busy and detail orientated environment
* Good knowledge of MS Office (Word, Excel, Access, etc) and experience of using banking systems
* Minimum of 2 A levels or equivalent and 5 GCSE's (including Maths and English or equivalent).
The Synergy Group is an equal opportunities employer. For more opportunities, please visit (url removed)
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Contract |
| Contract Length |
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2 years |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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Qualified Social Worker - Approved Mental Health |
| Salary/rate |
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£22.00 - £27.00/hour |
| Location |
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Merseyside |
| Job Number |
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132045532 |
| Posted |
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08/05/2012 (14:56) |
| Agency/Employer |
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The Synergy Group |
| Description
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Qualified Social Worker - Approved Mental Health Practitioner - Merseyside
Our client is looking for a Qualified Approved Mental Health Social worker to join it's Community Mental Health Team based in the Merseyside region.
Candidates wishing to be considered for this need to have experience of managing a mental health caseload, completing assessments under the Mental Health act and able to undertake reviews within statutory time frames.
All appointments are subject to satisfactory references, a clear CRB and GSCC registration.
To discuss this role or any other Qualified Social Worker jobs in the Merseyside region please contact Julia Snowball at The Synergy Group on 0113 366 2374 or email your CV .
Working with The Synergy Group offers:
- The most experienced Social Work recruitment team in the UK
- Access to the broadest selection of Social Work vacancies in the UK
- The choice of PAYE or limited company schemes
- Weekly payroll service
- Access to free training courses that count towards your GSCC registration
- Excellent rates of pay
- Honest & personal service from a consultant with over 7 year's industry experience
The Synergy Group is a specialist recruiter of Social Work jobs, to view a full selection of our current vacancies please visit (url removed)
The Synergy Group is an equal opportunities employer. For more opportunities, please visit www.(url removed)
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| Job Type |
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Contract |
| Contract Length |
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3 Months |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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Independent Reviewing Officer |
| Salary/rate |
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£22.00 - £28.00/hour |
| Location |
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Manchester, Greater Manchester |
| Job Number |
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132045531 |
| Posted |
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08/05/2012 (14:47) |
| Agency/Employer |
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The Synergy Group |
| Description
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Qualified Social Worker - Independent Reviewing Officer - North West
An Independent Reviewing Officer is required to join our client based in North West
Working with the Child Protection team, the Independent Reviewing Officer will have the following responsibilities:
1. Chairing meetings when required.
2. Undertaking serious case reviews.
3. Handling a number of complex caseloads.
The successful candidate will have an extensive knowledge and experience of child protection.
To discuss this role or any other Independent Reviewing Officer jobs in the North West Region or in the Child Protection field please contact Julia Snowball at The Synergy Group on 0113 366 2374 or email your CV
Working with The Synergy Group offers:
- The most experienced Social Work recruitment team in the UK
- Access to the broadest selection of Social Work vacancies in the UK
- The choice of PAYE or limited company schemes
- Weekly payroll service
- Excellent rates of pay
- Personal service
The Synergy Group is a specialist recruiter of Social Work jobs, to view a full selection of our current vacancies please visit (url removed) The Synergy Group is an equal opportunities employer. For more opportunities, please visit www.(url removed)
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| Job Type |
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Contract |
| Contract Length |
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3 Months |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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Cost / Senior Cost Manager |
| Salary/rate |
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£25000 - £38000/annum benefits |
| Location |
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Newcastle upon Tyne, Tyne and Wear |
| Job Number |
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127272909 |
| Posted |
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08/05/2012 (14:25) |
| Agency/Employer |
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The Synergy Group |
| Description
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Cost/Senior Cost Manager
Location - Newcastle
Salary - circa £25,000 - £38,000 + benefits, depending on experience
An excellent opportunity has arisen with my client for an experienced Cost/Senior Cost Manager, with a key focus on Water within the Infrastructure environment.
You will preferably be MRICS qualified, with a degree in Quantity Surveying. The ideal candidate must demonstrate an extensive and successful background in Project Quantity Surveying (PQS)
Your key accountabilities will be as follows (but not limited too) :-
Pre-contract
- CESMM3 measurement / BQ production experience
- Conducting feasibility studies and writing procurement reports
- Applying value management techniques at the outset of a project
- Managing, estimating and cost planning activities, including ownership of and presenting the final cost plan
- Managing the whole procurement process; pre-qualification, enquiry, analysis, selection and contract preparation
Post Contract
- Production of monthly Cost Reports
- Ensuring the final accounts are negotiated and agreed
- Post-contract cost management
Overall
- Experience of NEC3 contracts, various Options
- Handling commissions of varying sizes
- Assist in Business Development
- Assistance to less experienced staff members
If you are interested in this opportunity and have the necessary experience, please contact Alex Whisker on 0113 366 2386. Only candidates with suitable PQS experience will be considered for this role. The Synergy Group is an equal opportunities employer. For more opportunities, please visit (url removed)
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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Housing Contact Centre Advisor |
| Salary/rate |
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£7 - £8.50/hour |
| Location |
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Northallerton, North Yorkshire |
| Job Number |
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121151912 |
| Posted |
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04/05/2012 (10:52) |
| Agency/Employer |
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The Synergy Group |
| Description
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Housing Contact Centre Advisor
Location - Northallerton
Duration - 6-12 months
Salary - c £8.00 per hour
An excellent opportunity has arisen for an experienced Housing Contact Centre advisor. The successful candidate will have worked within a Housing contact centre environment before and will be familiar with assisting tenants with the following issues;
Repairs
Rent
ASB
Waiting list enquiries
Gas servicing
General housing/estate related enquiries
If you have the necessary skills and experience, please contact Alex Whisker or Sarah Ibbotson on 0113 366 2386 / 366 2455
The Synergy Group is an equal opportunities employer. For more opportunities, please visit (url removed)
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| Job Type |
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Contract |
| Contract Length |
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6-12 months |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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Regional Customer & Community Service Manager |
| Salary/rate |
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£35000 - £40000/annum benefits |
| Location |
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Gateshead, Tyne and Wear |
| Job Number |
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109181968 |
| Posted |
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03/05/2012 (16:58) |
| Agency/Employer |
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The Synergy Group |
| Description
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Regional Customer & Community Services Manager
Location - Gateshead
Salary - £35,000 - £40,000 p/a + benefits
An excellent opportunity has arisen for an experience Regional Customer & Community Services Manager.
The key focus being to champion excellent customer and community services by managing the Regional Customer and Community Team. This will include working in partnership with Branch Managers and drawing on the support of the Group Customer and Community Services Team.
There is a significant focus on innovation and continuous improvement, by listening to customers and turning their feedback and insight into action. The post holder will create a highly performing centre of excellence for the customer.
Principle Accountabilities
Manage the customer care personnel within the region, alongside the individual branch managers to deliver a first class customer and community service at all times
To drive improvements in service performance of branches, teams and individuals, as measured by customer satisfaction, operational measures, KPI's
To champion customer and community services across the region, through developing positive respected relationships with each clients.
Person Specification/Key skills
Experience of managing and developing a customer service function
Complaint resolution and management experience
IT literate
A good understanding of the Construction trade
Experience of the Social Housing sector and/or working in partnership with a local authority client
Knowledge of Equality and Diversity legislation
If you are interested in this exciting opportunity and have the relevant skills and experience. Please contact Alex Whisker for more information on 0113 366 2386The Synergy Group is an equal opportunities employer. For more opportunities, please visit (url removed)
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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| Contact Details |
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| Job Title |
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PA/Team Assistant |
| Salary/rate |
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£33000/annum Benefits |
| Location |
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City of London, London |
| Job Number |
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101344441 |
| Posted |
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02/05/2012 (13:26) |
| Agency/Employer |
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The Synergy Group |
| Description
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We are currently recruiting a permanent PA/Team Assistant for our client, a leading Investment Bank based in the heart of the city, the role will provide administrative and secretarial support to the Compliance Department, managing documents, correspondence, meeting arrangements as well as Department filing and archiving. Provide assistance to the senior pa working for the Head of Department and senior management team.
Main Responsibilities
Assist with diary management for Compliance Managers and provide support as follows:
Coordinating regular meetings with the internal management and external contacts;
pro-actively assisting with meeting preparation and follow-up; booking rooms and refreshments; meeting visitors in reception.
Formatting of documents, typing various correspondence, assisting in the preparation of PowerPoint presentations.
Maintaining the Compliance Department's filing and archiving systems
Being responsible for all on-boarding for new joiners and ensure leavers' procedures are adhered to.
Arranging UK and International travel, including booking of flights/hotels/visas.
Collating, preparing and submitting expenses claims.
Phone management for the Compliance Department including, screening telephone calls, taking messages; assist callers whenever possible; delegation of queries where possible to other members of the Compliance Department.
Organising incoming and outgoing post, couriers and faxes, including prioritising, actioning and forwarding relevant information. Work with senior PA to ensure proper distribution and handling of incoming correspondence.
Ordering stationery for the department.
Ad-hoc projects and tasks as requested.
Experience/Qualifications Required
Computer literacy - efficient use of Word, Excel, PowerPoint, the internet and willingness to learn SharePoint
Excellent communication skills including good telephone manner, professional manner when dealing with visitors and internal contacts, and ability to use a suitable tone in both written and oral communications
Above average organisation skills
Can establish priorities and show flexibility in approach
Good time management techniques
An effective team player, willing to muck in where necessary.
Dynamic and flexible to assist with ad hoc duties as required
Pro-active, pays attention to detail, displays initiative and common sense
Experience of working as a secretary in a corporate environment
A quick learner with the ability to pick up new systems and technology quickly
The Synergy Group is an equal opportunities employer. For more opportunities, please visit (url removed)
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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PA to Programme Director & Team |
| Salary/rate |
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£150 - £160/day |
| Location |
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Southwark, London |
| Job Number |
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101344387 |
| Posted |
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02/05/2012 (11:02) |
| Agency/Employer |
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The Synergy Group |
| Description
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We are currently recruiting for our client, a very large UK Bank, a PA to Programme Director & Team, the role will involve:
Extensive Diary Management
Arranging Travel including accommodation, transport
Timesheet & Expense Management
Create high quality documents using Word, Excel and PowerPoint
Liaison with other depts. (Facilities, Security, IT) e.g. organise desk moves/ report equipment problems
New Starter Set Up - IT requests/security pass.
General office support functions
Meeting management (actions, agenda, room bookings and meeting invites)
Sharepoint Administrator (provide and remove access and manage document repositories)
Facilitating DPM events (one-off training sessions, workshops, social events)
Ad-hoc Requests
Project Support
Assisting Managers with the production of ad-hoc reports, presentations and requests
Some ad hoc support with PMO related tasks.
Experience:
Previous Banking experience
Exposure to a Project Environment
Experience of dealing with senior stakeholders
The Synergy Group is an equal opportunities employer. For more opportunities, please visit (url removed)
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| Job Type |
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Temporary |
| Contract Length |
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Ongoing |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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Team Assistant |
| Salary/rate |
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£16.00/hour |
| Location |
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City of London, London |
| Job Number |
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101344321 |
| Posted |
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01/05/2012 (17:24) |
| Agency/Employer |
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The Synergy Group |
| Description
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A large investment bank has a great opportunity for a candidate with strong IT, support skills and personaility to forge their way on to the trade floor. (Ideally you will have come from this background.) Being a dynamic and fast paced environment they require someone ideally from an investment banking background (but may consider experience in a blue chip corporate) to put their Stamp on this busy role! You will need to be a self starter, have high energy levels and the hunger and professionalism to drive this role. Your communication skills must be exemplary as this is so much more than a Team Assistant role! You will ideally be looking for your next move from a Team Assistant/ Secretarial role.
It is a complex environment so you should be able to articulate ideas, take initiative and have an assertive personality!
The Administrative Assistant is a key member of the business and is responsible for:
* Personal assistant support for the Heads of business and Team assistant support for additional teams
Responsibilities may include:
* Diary management
* Communication with senior management across the bank, external intermediaries and their assistants
* Preparing meeting agendas and minutes
* Coordinating meeting participants (internal and external)
* Primary telephone and email coverage
Team assistant support
* Expense processing
* Travel processing
* Technology support for all employees (initial access, Access Reviews and on-going issues)
* Employee onboarding/ offboarding
* Corporate cards
* Corporate mobile phone accounts
* Sales support e.g. downloading and distributing data from Sales tools
* Basic Sales Trading support e.g. ensure commission sheet is updated weekly with new client details
* Liaise with Facilities, or other office maintenance teams, to support office environment e.g. desk moves
* Introduce tools to assist with smooth running of office e.g. conference lines; shared drives
* Assist in all areas of ICG compensation processing
* Additional ad hoc administrative duties
Strong Excel would be an advantage as there is extensive work filtering, sorting, using pivot tables and working with multiple spreadsheets!The Synergy Group is an equal opportunities employer. For more opportunities, please visit (url removed)
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| Job Type |
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Temporary |
| Contract Length |
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31/12/2012 |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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Customer Service and Operations Administrator |
| Salary/rate |
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£23000 - £24610/annum |
| Location |
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City of London, London |
| Job Number |
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101344103 |
| Posted |
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30/04/2012 (14:07) |
| Agency/Employer |
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The Synergy Group |
| Description
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A City based Bank seeks experienced Customer Service and Operations Administrators to join them for a 6 month contract.
The successful candidates will join the current UK Retail Division and service a large number of existing customers through a combination of a telephony service, postal service and operational processing. The UK Retail's primary focus is on direct savings.
Key tasks include;
* Responding to clients via the telephone, dealing with around 40 calls in a day with enquiries surrounding bank statements, certificates of interest, balance enquiries, account enquiries and similar
* Responding in writing to clients requests to a range of requests such as account opening, confirmation of transactions and similar
* Accurate static data changes such as change of address, taxation and data clean up projects
Skills and experience required;
* Experience in banking/ financial services in a busy customer services environment
* Data entry and static data amendment experience
* Experience of drafting and reviewing customer correspondence
* Telephone based customer service experience
Qualifications required;
* Min 5 GCSE's passes or equivalent education is essential (including Maths and English C and above)
Candidates must be able to commit to the fixed term contract, and to be able to work a shift rotation between 08.00 - 18.00hrs (Monday to Friday.)
If you can commit to the above, and have the relevant skills and experience gained from a similar role before please send us your CV now. Please note candidates without banking/ financial services experience cannot be considered at this time.
The Synergy Group is an equal opportunities employer. For more opportunities, please visit (url removed)
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| Job Type |
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Contract |
| Contract Length |
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6 Months |
| Start Date |
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ASAP |
| Contact Details |
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