54,547 Live Jobs | 4,463,524 Live CVs

Search Jobs:in

 


The Human Support Group

Contact Victoria Brown
Telephone 0845 475 5437
Email victoria.brown@housingsupport.co.uk
Website http://www.housingsupport.co.uk
Address 33 Ballbrook Avenue , Didsbury , Manchester , Greater Manchester , M20 3JG
Description
Established in 1997 Housing Support is a Specialist independent Social Care and Housing recruitment company. We specialise in supplying both temporary and permanent staff to work with Socially excluded adults and young people, along with supplying all disciplines of housing professionals. These are the qualities that set us apart as a benchmark supplier of Social Care, Housing and Healthcare staff to Local Authorities, Registered Social Landlords, Registered Charities, along with private and public service organisations.

At Housing Support, we are always on hand to take time out to invest in your future. By looking closely at your career, drawing on our consultant's experience, we are able to offer advice and guidance on how to grow both personally and professionally. Our teams have comprehensive experience providing bespoke solutions to meet the demands placed upon us, and with clearly defined areas of specialism and operation you can always be confident that we will understand client/contractor needs and deliver appropriate recruitment solutions accordingly. Over the last 13 years Housing Support has helped thousands of Social Care and Housing professionals develop their careers. Housing Support are able to deliver an employment service that is over and above all your expectations. We can offer you the best job opportunities throughout the North West, North Wales, Yorkshire and the Midlands. From registration to your first day at work, we will be with you every step of the way.


23 jobs from The Human Support Group next page »
Job Title Care Coordinator
Salary/rate £16500 - £18000/annum
Location Altrincham, West Yorkshire
Job Number 132041113
Posted 22/02/2012 (17:06)
Agency/Employer The Human Support Group
DescriptionRegister your CV Location: Altrincham
Hours: 37.5 plus on call duties
Start Date: ASAP

Previous care coordinator experience preferred, however we will consider applicants with a strong customer services background or previous coordinator experience within a different role.

JOB PROFILE
Purpose and Objectives of Post:
To provide supervisory, professional and administrative support to the Care Manager and to assist the Care Manager in the operational management of the team, ensuring the effective delivery of service and efficient use of resources.
To initiate and develop services in response to local needs in accordance with the company’s policies.
To develop, establish, foster and promote Staff knowledge of the Statutory rules and Regulations and Voluntary codes which govern the work of Domiciliary Care Agencies, with regard to:
Providing Support and Care to Vulnerable Adults
Accountable to:Operations Director
Immediately Responsible to:Care Manager
Immediately Responsible for:Senior Healthcare Assistant, Healthcare Assistants

Relationships: (Internal and External)
Internal
Operations Director
Group Compliance Officer
Healthcare Assistants
All Human Support Group Ltd Staff

External
Local Authorities
Social Workers
Service Users and their Advocates
Commission for Social Care Inspection
Medical Practitioners

Main Duties and Responsibilities

1. To accept delegated responsibility for the professional supervision, management, organisation and co-ordination of staff, including management of out of hours service in the absence of the Care Manager.
2. To ensure that all services offered are appropriate, relevant and sensitive to the needs of service users and to initiate change in line with needs, in consultation with the Care Manager.
3. To be responsible for the provision of effective professional support and cover in response to service user’s needs, as delegated by the Care Manager.
4. To maintain accurate, confidential records of all clients and Homecare Support staff and to ensure all staff and service users are sent up to date rota of care assignments each week.
5. To inform clients of the start dates of care packages and confirm all details are correct.
6. To allocate new care packages to Healthcare Assistants, and to liaise with Social Workers, Service Users, Carers and other interested parties as appropriate.
7. To ensure and monitor professional standards of performance, in accordance with the National Minimum Standards and the Commission for Social Care Inspection and to promote good practice.
8. To identify training needs of staff and contribute to meeting those training needs.
9. To regularly and consistently appraise the Care Manager on all aspects of the management of staff.
10. To work in accordance with delegated responsibilities and to carry out any duties which may be necessary in order to ensure that these company Procedures and responsibilities are met.
11. To accept delegated responsibility for the effective location, review and closure of cases.
12. To assist the Care Manager to recruit, induct and deploy staff in accordance with Personnel and Equal Opportunity Policies.
13. To contribute to, participate in and attend appropriate training courses as may be required.
14. To inform the care manager of any complaint, from any source and to act upon the complaint in accordance with Homecare Support Polices and Procedures, maintaining accurate records.
15. To actively seek out new business opportunities, and accurately record details of new business.
16. To carry out any other duties and responsibilities as may be required.

There is an opportunity for the successful applicant once business levels have increased to open and establish a branch in the Stockport area, therefore the successfull candidate must have strong leadership and supervisory skills.

You must have excellent IT skills, be a excellent communicator at all levels, have a coordinator or care background to apply for this position.
More
Job Type Permanent
Contract Length Perm
Start Date ASAP
Contact Details Apply Now
Save Job View Saved Jobs Email to friend Jobs by Email Register your CV

Job Title Leaving Care Support WOrker
Salary/rate £9 - £10/hour
Location Manchester, Greater Manchester
Job Number 132020847
Posted 09/02/2012 (16:28)
Agency/Employer The Human Support Group
DescriptionRegister your CV Location: Manchester
Duration: Temp to Perm
Salary: £9.00 - £10.00 per hour

Our client is looking to recruit F/T and P/T Leaving Care Support Workers for work across the following areas;

Manchester - All areas including Tameside

The successful candiates will form part of the leaving care team and offer community based pracitcal and emotional to young people. You must hold and NVQ 3 in children and young people, be a car driver with own transport and have previous community based support experience with this client group.

Duties Will include;

•Managing a case load of clients
•Developing and reviewing support plans
•Property checks
•Escorts
•Offering practical and emotional support
•Inducting new clients to the service
•Providing housing management advice
•Signposting to other agencies
•Maintaining accurate records
This post is offered on a long term (Possible perm basis)
Hours of Work: Typically 9am - 5pm, however evening and weekends maybe required to meet the needs of the service users.
Salary: £9.00 - £10.00 per hours plus mileage


More
Job Type Permanent
Contract Length Temp to Perm
Start Date ASAP
Contact Details Apply Now
Save Job View Saved Jobs Email to friend Jobs by Email Register your CV

Job Title Support/Project/Tenancy Worker
Salary/rate £7.50 - £10/hour
Location Manchester, Greater Manchester
Job Number 132020851
Posted 09/02/2012 (16:28)
Agency/Employer The Human Support Group
DescriptionRegister your CV Due to new contracts we are looking for experienced Support/Project Workers, Floating Support Workers and Senior Project Workers for work across all areas of Manchester and Lancashire.

If you have experience working with vulnerable People such as;

Homeless

Mental Health

Probation

Domestic Violence

Learning Disabilities

Young People/Leaving Care

then we would like to hear from you.

If you have experience of working working with the above, then we have wealth of work avaliable, ranging from Full Time/Part Time, Ad Hoc and short/long contracts.

Rates of pay depending on experience and qualifications.

More
Job Type Contract
Contract Length On Going
Start Date ASAP
Contact Details Apply Now
Save Job View Saved Jobs Email to friend Jobs by Email Register your CV

Job Title Tenancy Support Officer
Salary/rate £10 - £12.25/hour
Location Manchester, Greater Manchester
Job Number 132020855
Posted 09/02/2012 (16:28)
Agency/Employer The Human Support Group
DescriptionRegister your CV To deliver a high quality tenancy compliance and support service to identified families who are homeless, or may be threatened with homelessness, with high support needs and a history of anti-social behaviour.
Large description:

Post Title: Tenancy Support Plus Officer
Minimum Job Requirements
Location: Tameside

Key Duties:

To deliver a high quality tenancy compliance and support service to identified families who are homeless, or may be threatened with homelessness, with high support needs and a history of anti-social behaviour.

To help the family take up and positively engage with support services provided by both statutory and voluntary agencies, with the aim of ensuring the family is appropriately supported and therefore able to contribute positively to the community and abide by their tenancy agreement.

To work flexibly and positively to establish and maintain close liaison and joint working with Manchester Housing Estate Management and Neighbourhood Nuisance teams, Social Services, the Youth Offending Team and Probation Service, the Police and any other agency involved in the supervision or support of clients including ACP (Area Casework Panels).

To take immediate and appropriate action, including liaison with other relevant agencies, where clients may pose a risk to the community.

To provide appropriate welfare rights advice to service users and pro-actively support them in assisting them to access all appropriate services, income, grants, etc.

To maintain computer databases relevant to the service. To maintain manual record keeping systems and comprehensive, auditable client files.

To work proactively and manage your own workload. To be able to respond and make appropriate decisions for example when faced with unexpected circumstances.

Professional:

Experience of delivering support packages in line with multi agency assessments and where appropriate actively promote new and inventive solutions to problems.

Understanding of the management or risk posed to the community and the determination to ensure action is taken, whether by self or other professionals, to maintain and promote safe communities.

Active written, oral communication, numeracy and IT skills.

Must hold a current clean driving licence and have daily access to a vehicle.

Statutory:

Enhanced CRB
More
Job Type Contract
Contract Length Long Term
Start Date ASAP
Contact Details Apply Now
Save Job View Saved Jobs Email to friend Jobs by Email Register your CV

Job Title Floating Support Worker
Salary/rate £10 - £11/hour
Location Manchester, Greater Manchester
Job Number 132020857
Posted 09/02/2012 (16:28)
Agency/Employer The Human Support Group
DescriptionRegister your CV We are looking to recruit an experienced Support Worker to provide support to a case load of clients within their own homes.T hese clients are prolific offenders and require high levels of support.

The purpose of this role is to offer person centred support to those clients at risk of becoming homeless through offending behaviuor. You will achieve this by assisting client sustain their tenancy agreements. Duties will include;

•Offering housing advice
•Assist with the debt management and rent arrears
•Offering budgeting and welfare advice
•Practical and emotional support
•Assisting client access training, education or employment
•Assisting clients access local services
•Linking clients with specialist support services
For those of severe threat of becoming evicted due to ASB or high rent arears etc, you will assist those individuals, couples or families register for alternative housing.

Essential Criteria

Previous support experience at a level where by you will have written support plans, conducted risk assessments, offered all advice as outlined above, have a recent CRB and be a car driver with own transport.

More
Job Type Permanent
Contract Length Long Term
Start Date ASAP
Contact Details Apply Now
Save Job View Saved Jobs Email to friend Jobs by Email Register your CV

Job Title Registered Care Manager (Domicilliary Care)
Salary/rate £25000 - £28000/annum
Location Leeds, West Yorkshire
Job Number 132029736
Posted 09/02/2012 (16:28)
Agency/Employer The Human Support Group
DescriptionRegister your CV Post Title: - Registered Domicilliary Care Manager

Department: Homecare Support

Location: Post Hours: 40

Purpose and Objectives of Post:
To manage the Company’s care operation in conformity with the Care Quality Commission and applicable Local Authority/ies and to create growth of the business through existing and new clients. To always maintain outstanding levels of customer service.

Immediately Responsible to: Operations Director
Immediately Responsible for: Care Co-ordinators, Administrators, Senior Care Assistants, Care Assistants

Main Duties and Responsibilities

1. To ensure that the office are adequately staffed at all times, allowing for annual leave and emergencies, and making plans in adequate time.

2. To ensure that there is adequate 7-day cover, managed from the offices.

3. To perform timely identification of need for and recruitment of organising and out of hours staff, ensuring that the Company’s recruitment procedures are followed throughout the entire recruitment process.

4. To issue Contracts of Employment to (Senior) Care Assistants as instructed by the HR Manager and to ensure that all personnel documentation is up to date for all (Senior) Care Assistants

5. To ensure that all new (Senior) Care Assistants are adequately and appropriately trained by personally overseeing induction, ensuring they are fully introduced to the Company and understand the Company policies and procedures.

6. To manage through Care Co-ordinators the day to day delivery of the service(s) in accordance with the individual Social Services Contracts that the Company holds and in conformance to CQC, in particular to ensure that initial home visits and risk assessments are carried out, and that care plans are present and up-to-date at all times.

7. To effectively manage Administrators and Care Coordinators, performing regular staff appraisals in line with office and Company objectives, addressing any training and development needs as required

8. To monitor business enquiries (both private and social services) and supervise responses.

9. To monitor and encourage growth and development of individual areas, maximising new business opportunities

10. To attend management meetings as and when required, ensuring effective contribution at such meetings.

11. To complete monthly management reports and send to the relevant person within a timely manner

12. To communicate effectively at all levels internally as needed.

13. To communicate effectively with customers, suppliers, local authorities and other professional bodies including attending Local Authority Providers meetings.

14. To ensure that any complaints are addressed appropriately, liaising with the Complaints Manager, the Local Authorities and the HR Manager as appropriate

15. To investigate and deal with any staff disciplinary issues, liaising with the HR Manager throughout the process

16. To adhere to all Company Policies and Procedures as outlined in the Company’s Code of Conduct and the Staff Handbook
17. To carry out any other duties and responsibilities as may be required.
18. To maintain a personal commitment to you own professional development

More
Job Type Permanent
Contract Length PERMANET
Start Date ASAP - URGENT V
Contact Details Apply Now
Save Job View Saved Jobs Email to friend Jobs by Email Register your CV

Job Title Relief Support Worker
Salary/rate £7.65 - £8.50/hour
Location Wigan, Greater Manchester
Job Number 132028552
Posted 01/02/2012 (12:08)
Agency/Employer The Human Support Group
DescriptionRegister your CV Housing Support are looking to expand their pool of relief staff in the Wigan and surrounding areas. We have work available with 2 core client groups - homeless young people and vulnerable mothers with children, both within hostel environments.
The successfull candidates must have previous support work experience with either client group and be able to work flexible, sometimes with little or no notice.
Days, Nights, Weekends and Sleep ins available.
Please ONLY apply if you have previous support experience and can demonstrate how you would be able to support the most vulnerable of clients by means of support planning, keyworking, observations, record keeping, offering welfare and benefit advice.
Immmediate starts available subject to compliance and crb checks.
More
Job Type Temporary
Contract Length On going
Start Date ASAP Subject to
Contact Details Apply Now
Save Job View Saved Jobs Email to friend Jobs by Email Register your CV

Job Title Support Worker
Salary/rate £8.50 - £10/hour
Location Cheshire, North West
Job Number 132033224
Posted 01/02/2012 (12:08)
Agency/Employer The Human Support Group
DescriptionRegister your CV Due to new contracts The Human Support Group are looking to deliver support to a service user with an acquired brain injury. The role will be to provide daily living support to the service user within their own home. The Service User is a heavy smoker and drinker and regularly becomes a little verbally aggressive. The role will be to encourage good levels of personal care, assist with daily living activities, prompt medication, assist with the preparation of meals, encourage to be active, assistance with budgeting, monitor alcohol and cigarette consumption and to assist with domestic duties.
The successful applicants must have some working knowledge of the Mental Health Act and be flexible in their working patterns. You should also have support/care experience and hold a current CRB dated within 12 months.

Proposed working times are as follows;
7am - 3pm
3pm - 11pm
11pm - 7am

***Please note that you should only apply for this role if you are willing to work on a one to one basis with a service user who smokes and drinks***
More
Job Type Contract
Contract Length Long term
Start Date Mid October
Contact Details Apply Now
Save Job View Saved Jobs Email to friend Jobs by Email Register your CV

Job Title Outreach support worker
Salary/rate £13500 - £15500/annum
Location Cheshire, North West
Job Number 132021261
Posted 01/02/2012 (12:08)
Agency/Employer The Human Support Group
DescriptionRegister your CV Our Outreach Team provides housing related support to D/deaf people living in their own homes across Cheshire and surrounding areas.
In this post you will be assessing clients? needs and putting together Support Plans which enable and empower them to live as independently as possible. Support may be around managing their tenancy, budgeting, life skills and supporting them in accessing local services. You will be visiting clients in their own homes or within any one of our offices.

The ability to communicate in British Sign Language is essential to this role, therefore you should hold a BSL Level 2 certificate as a minimum standard, or have equivalent experience along with 12months support experience.
More
Job Type Permanent
Contract Length N/A
Start Date
Contact Details Apply Now
Save Job View Saved Jobs Email to friend Jobs by Email Register your CV

Job Title Support Worker
Salary/rate £8 - £8.30/annum
Location Wigan, Greater Manchester
Job Number 132022018
Posted 01/02/2012 (12:08)
Agency/Employer The Human Support Group
DescriptionRegister your CV We are looking to recruit a bank of Support Workers to work Ad Hoc shifts and contract work in Wigan.

You will be experienced in providing support to the homeless, young people, families or offenders. You will work within a hostel environment and provide support to young homeless people. Duties include;

Ad Hoc Worker;
Delivery support as per support plan
Manning the office and taking telephone calls
Dealing with emergency situations, referrals and evictions
Providing pracical, emotional andwelfare support
Secruity of the building
Recording daily events in the log book
Basic administration duties

Contract Workers
Keyworking
Mangaging a case load of clients
Dealing with rent arrears and collection of rent
Preparting the young people of departure of the service and into independent living
Providing housing related advice
Registering the young people onto LA and RSL housing lists
Teaching life skills
Budgetting advice
Providing practical, emotional and welfare support

Ad Hoc work hours available from 7.25 - 37.5 per week. Earlies, Lates, Nights and Weekends.

Contract Work
37.5 per week to include earlies, lates and weekends.

You must have previous experience with this client group to apply and be able to work at short notice (Ad Hoc position)

Both positions are subject to satisfactory references and CRB.
More
Job Type Contract
Contract Length On Going
Start Date ASAP
Contact Details Apply Now
Save Job View Saved Jobs Email to friend Jobs by Email Register your CV

Job Title Night Support Worker
Salary/rate £7.50 - £8.50/hour
Location Macclesfield, Cheshire
Job Number 132022586
Posted 01/02/2012 (12:08)
Agency/Employer The Human Support Group
DescriptionRegister your CV Our client is looking for a Night Support Worker to provide support and secruity within a homeless hostel for young people aged 16-25.

You will work nights on a rota basis of 3 on 4 off, 4 on 3 off. This averages out at 35 hours per week.

You must have support work or care experience with the homeless or young people.

Duties Include;

Supporting the residents when required
Collection of rent
Overall security of the building
Hourly building checks
Maintaining a safe and secure environemnt during the night
Engagment with the residents and to coordinate activities on a occasion basis.


More
Job Type Permanent, Contract
Contract Length Temp to Perm
Start Date 7th February 20
Contact Details Apply Now
Save Job View Saved Jobs Email to friend Jobs by Email Register your CV

Job Title Tenant Liaision Officer
Salary/rate £10 - £12/hour
Location Liverpool, Merseyside
Job Number 131010309
Posted 01/02/2012 (12:08)
Agency/Employer The Human Support Group
DescriptionRegister your CV Acting as an agency on behalf of one our clients. I am seeking a Tenant liaison officer to work on a 2 month contract for RSL in Liverpool The pay rate will be around be between £10-12 per hour.

Tenant Liaison Officer
Our client a RSL are currently performing refurbishment works on a patch of housing stock within the Liverpool area. We are looking to appoint a TLO for a period of 2 months to assist with smooth running of planned works with both the contractors and tenants.
You will liaise between tenants, building teams and contractors, management teams and other client officials and public utilities.
You will be solely responsible for resident liaison services to tenants receiving improvement works to their homes, including inductions and consultations. You must be good at problem solving and able to handle complaints effectively. All administration must also be carried out and paper work kept updated.
This vacancy relies on the use of your own vehicle and so a driving licence is essential.

The successful candidate must be a car driver with own transport, be able to demonstrate delivering high quality front line services to the public, excellent interpersonal skills, social housing experience, good worknig knowledge of tenant involvement issues as they relate to housing management, experience and understanding of sustaining effective working relationships with internal and external stakeholders. CRB essential as you will be expected to visit tenants within their own homes.

Immediate interviews can be arranged, therefore please dont delay, apply today.
More
Job Type Contract
Contract Length 2 Months
Start Date ASAP
Contact Details Apply Now
Save Job View Saved Jobs Email to friend Jobs by Email Register your CV

Job Title Relief Residential Childrens Workers
Salary/rate £9 - £10/day £9.00 for days - £10.00 for nights
Location Manchester, Greater Manchester
Job Number 132025810
Posted 01/02/2012 (12:08)
Agency/Employer The Human Support Group
DescriptionRegister your CV We are looking to recruit a large number of Residential Child Care workers to work relief/ad hoc hours within a number of residential childrens homes across the Manchester area. In particular, Didsbury, Wythenshawe, Newall Green, Gorton, Moston and Openshaw.

You must be C&R trained and hold a valid certificate dated within 12 months.

Ideally you must be able to work flexibly and at short notice.

You must have at least 12 months experience of working with children and young people and feel confident in controlling and restraining if necessary.

Day, Night and Weekend work available.


More
Job Type Part Time
Contract Length On going
Start Date ASAP - Subject
Contact Details Apply Now
Save Job View Saved Jobs Email to friend Jobs by Email Register your CV

Job Title Housing Officer
Salary/rate £13.21 - £15.84/hour
Location Stockport, Cheshire
Job Number 131009566
Posted 01/02/2012 (12:08)
Agency/Employer The Human Support Group
DescriptionRegister your CV Working as part of the Housing Options Team, Housing Options Officers play a key role in preventing homelessness within the Borough, helping people find and retain accommodation. Through in depth casework, involving home visits, face to face and telephone interviews, Housing Advice Officers provide customer focussed, comprehensive advice and assistance to those in housing need.

MAIN PURPOSE OF THE JOB:
Location: Manchester

Working as part of the Housing Options Team, Housing Options Officers play a key role in preventing homelessness within the Borough, helping people find and retain accommodation. Through in depth casework, involving home visits, face to face and telephone interviews, Housing Advice Officers provide customer focussed, comprehensive advice and assistance to those in housing need.

Housing Options Officers play a key role in developing the range of housing options available to customers and are given the opportunity to take the lead on developing projects and initiatives. The Team is dedicated to involving customers in how services are provided and this role includes encouraging and acting upon feedback from service users.

In the small number of cases where customers cannot be assisted in avoiding homelessness, Housing Options Officers make relevant enquiries and assessments in line with legislation and see cases though to being rehoused where appropriate.

KEY TASKS AND RESPONSIBILITIES:
Housing Options Advice

1. To provide advice on the range of housing options available with the Borough and practical assistance in finding customers' accommodation.

2. To proactively seek out new housing opportunities for customers and share knowledge with colleagues

3. To systematically record options advice delivered and follow up verbal advice with comprehensive letters

4. To be able to motivate and enthuse customers to take up available options and actively pursue them

5. To keep abreast of developments in local and national housing issues and apply to day to day work

Homeless Prevention Work

1. To mediate with parents, friends or landlords where customers are threatened with homelessness

2. To conduct home visits to assess customers circumstances and needs

3. To advise tenants and homeowners of their legal rights and responsibilities

4. To advise customers experiencing domestic abuse of the options available to them to remain in their homes (for example injunctions)

5. To provide customers with a clear course of action to avoid losing their homes and motivate them to act upon advice given

6. To signpost or refer customers to specialist services where required (for example debt advice or community drugs team)

7. To work within guidelines to administer a homeless prevention fund – using own initiative to make payments to avoid customers becoming homeless

8. To systematically record advice provided and follow up verbal advice with comprehensive letters

Homeless Assessments

1. To develop and maintain a good knowledge of homelessness and relevant legislation (primarily 1996 Housing Act as amended by 2002 Homelessness Act), including case law.

2. To explain the homelessness process to customers in a clear, concise manner.

3. To make sufficient enquiries from customers, landlords and other parties to enable reasoned decisions to be made.

4. To make accurate decisions, backed up by detailed and reasoned case notes and recommend to the Housing Options Manager where a homelessness duty needs to be accepted.

5. To produce well reasoned, plain English decision letters where decisions are made.

6. To refer to temporary accommodation where required and progress rehousing for customers accepted as being homeless.

7. To ensure customers are kept informed of the progress of their case and respond to enquiries

8. To prepare and present cases at review where decisions are challanged

Project and Link Work

1. To proactively engage with service developments within the Housing Options Team and embrace change.

2. To contribute ideas and take responsibility for developing areas of service improvement, including project work.

3. To conduct advice surgeries at temporary accommodation schemes and other locations.

4. To act as a designated link worker for specific partner agencies (for example Youth Offending Team).

General

1. To promote and engage in customer involvement and feedback and to seek opportunities to do so.

2. To effectively utilise ITC in the workplace, including Microsoft package Integrated Housing Management System (Northgate).

3. To be able to present information effectively to a range of audiences, representing as required.

4. To demonstrate commitment to meeting the needs of all sections of Manchesters diverse community.

5. To carry out procedures and activities efficiently and effectively within the guidelines of policies and procedures, including diversity, equal opportunities, health & safety policies and other appropriate legislation governing the working environment.

6. To attend and contribute to regular team meetings.

7. To take responsibility for personal development, preparing and contributing to Personal Development Reviews, attending courses and identifying learning requirements.

8. To undertake any other duties relevant to the post.

9. To be willing to travel and work from any of the organisation’s sites, conduct external advice surgeries

Diversity
To work inclusively and value equality and diversity in the workplace and in the provision of services to customers. To proactively raise concerns about discriminatory practices.

Confidentiality
To ensure all personal data is dealt with in accordance with the Data Protection Act.

Working flexibly
This is not intended to be a comprehensive description of the duties of the post. The post holder may be required to undertake other related duties not referred to above. However any changes to this role specifically will be made in conjunction with the post holder.

Good attendance
Good attendance is essential in achieving the effective and efficient provision of quality services. All employees are expected to maintain the highest level of attendance.


More
Job Type Contract
Contract Length 3-6 Months
Start Date ASAP
Contact Details Apply Now
Save Job View Saved Jobs Email to friend Jobs by Email Register your CV

Job Title Leaving Care Support Worker
Salary/rate £9 - £10/hour
Location Preston, Lancashire
Job Number 132024303
Posted 01/02/2012 (12:08)
Agency/Employer The Human Support Group
DescriptionRegister your CV Housing Support are recruting on behalf of one of our clients, a North West based private sector accomodation and support provider. This position will cover the Preston and surrounding areas and the candidate will work approximately 15-35 hours per week. Predominately the hours will be Monday to Friday 9-5, however we require someone that is flexible and who can work evenings and weekends, to meet the needs of the business and service users.
The successful candidate will hold a NVQ 3 in Children and Young People or eqv, be a car driver with own transport, hold a Enhanced CRB disclosure dated within 6 months and have experience providing support to young people leaving care or have worked with the following people/support environments; childrens homes, homeless, young adults/children(10-18)or young offenders within a residential or floating support setting.
Duties Include;
Managing a case load of clients
Support Planning
Attending LAC reviews
Assisting the YP to access education, training or employment
Offer practical and emotional support
Encourage social inclusion
Promote independence
Ensure the YP on on the correct benefits
Assist with Housing Benefit claims
Report property repairs to the maintenance team
Produce daily, weekly and monthly reports
Signposting to external agencies

This post is offered on a temp to perm contract and is available with a Immediate start date.

Apply now to avoid disappointment.
More
Job Type Contract
Contract Length Temp to Perm
Start Date ASAP
Contact Details Apply Now
Save Job View Saved Jobs Email to friend Jobs by Email Register your CV

Job Title Housing/Lettings Officer
Salary/rate £10 - £13/hour £13.00 would be at a limited rate
Location Manchester, Greater Manchester
Job Number 132025504
Posted 01/02/2012 (12:08)
Agency/Employer The Human Support Group
DescriptionRegister your CV Housing Support Specialist Social Care and Housing recruitment agency, are looking to recruit a Housing Officer for one of our clients in Manchester. Working for a private support and accomodation provider, providing housing and support to young care leavers. Your main role will be to find and sign up new properties for the organisations services users. You will be given a brief/referral for a young person and depending on their support and individual needs, you will tasked to find a property for that young person. On a day to day basis you will be out in the field liasing with landlords, Local Authorites and private landlords to view and sign up properties in the Manchester area. Your role will also involve basis property inspections and liasing with the support manager to ensure demand for placements are being met by finding suitabel properties. You will also work closely with the maintenance department, reporting repairs and ensuring the work has been carried out to a satisfactory level.
You must have a have a housing or lettings background and be able to work 35 per week Monday to Friday. You must have a recent CRB and be a car driver.

More
Job Type Contract
Contract Length Duration unknown
Start Date ASAP
Contact Details Apply Now
Save Job View Saved Jobs Email to friend Jobs by Email Register your CV

Job Title Income Management Officer
Salary/rate £13.25 - £14.65/hour
Location Manchester, Greater Manchester
Job Number 131009564
Posted 01/02/2012 (12:08)
Agency/Employer The Human Support Group
DescriptionRegister your CV Our client is a progressive and forward thinking housing association committed to providing quality affordable homes to meet community needs. With strongly held values of customer focus and continuous improvement, Our client want their customers to be excited by the service we provide and inspired by the homes and communities we improve and create.

Income Collection Advisor
Start date: ASAP

An opportunity has arisen for a bright, enthusiastic person to join an team of Income Collection Officers, to assist in the collection of rent and other charges and provide support to our Neighbourhood Housing Team as and when required. Experience of containing and reducing rent arrears is desirable as you will be working towards an annual target, making immediate contact with our tenants when necessary and arranging interviews either in the office or home visits to negotiate terms for
repayment plans. You will represent the Company for arrears cases in County Court. Compiling reports and accurately maintaining records is an essential contribution to this busy role.

Numerate and a strong communicator, you will have demonstrable experience of working within a similar role. With the ability to prioritise and plan effectively, you will be IT literate with experience of using MIS software a distinct advantage. Excellent customer service skills coupled with drive and determination are essential for this interesting and challenging role.

The role will involve frequent travel around the district and therefore it is essential that you have a full driving licence and access to your own vehicle
More
Job Type Permanent, Contract
Contract Length 3 Months
Start Date ASAP
Contact Details Apply Now
Save Job View Saved Jobs Email to friend Jobs by Email Register your CV

Job Title Senior Policy Officer
Salary/rate £28000/annum
Location Warrington, Cheshire
Job Number 122223400
Posted 01/02/2012 (12:07)
Agency/Employer The Human Support Group
DescriptionRegister your CV
Our client is a leading provider of management and IT services to the private and public sector. The company has been established for over 20 years.
Our business delivers a diverse range of services to our Customers, many of which are now market leading brands. Despite their diversity, these enterprises share the common aim of creating efficiency and streamlining processes for organisations and sometimes for entire sectors.
Listing major government departments, the UK’s largest social housing organisations and international student travel bodies amongst its clients, our client provides a range of services from outsourced procurement through to international payment solutions.
Our client is now entering an exciting phase of its development. The CEO has set the course to steer our client on a path of sustained growth over the coming months and years. They are passionate about delivering world class services, through a combination of innovative service delivery and talented people.
The Group is split into four divisions:

Job Title:
Senior Policy Advisor
Location: Glossop /Warrington
Reports to: Communications, Policy & Research Manager
Last Revision Date: October 2010
Post Overview
The role of Senior Policy Advisor is a key post for the delivery of policy, communications and project work within the Transform division.
The Senior Policy Advisor will work within the Policy and Communications team to deliver a range of outputs, working primarily on our contract as national body for home improvement agencies. The role will involve planning and delivery of policy initiatives and responses, acting as main point of contact in our day-to-day relationship with the Department for Communities and Local Government, oversight of our main e-communications and publications channels, and assisting with development products and services to existing and new markets.
The Post of Senior Policy Advisor
1. Purpose of the Post
1.1 To develop and communicate policy for the Foundations contract and contribute to the understanding of policy elsewhere in the Group.
1.2 To enhance the companies profile through maintaining key customer relationships, developing new partnerships and engaging a range of stakeholders.
1.3 To manage, motivate and develop direct reporting staff.
1.4 To contribute to the delivery of effective communications and marketing strategies across the division.

2. Rewards
2.1 The salary for the post will be up to £28,000 per annum. The offer made to the successful candidate will be dependent upon prior achievement and relevant experience and will be discussed at interview.
2.2 The post holder will be eligible to participate in the Group performance related bonus scheme.
2.3 The post holder will be eligible to join the company pension scheme on satisfactory completion of the probationary period.
2.4 The post holder will be eligible to join the flexible benefits scheme on satisfactory completion of the probationary period.
2.5 The post holder will be eligible for 25 days holiday per annum.
3. Accountability
3.1 The successful candidate will report to the Policy, Research and Communications Manager.
3.2 The Company reserves the right to alter the reporting arrangements for the post.
4. Duties
4.1 To plan and implement Foundations’ policy, research and good practice outputs in conjunction with the Policy, Communications and Research Manager;
4.2 To project-manage policy and/or development projects, with partner organisations where appropriate;
4.3 To scan the HIA environment, particularly government policy, and analyse the implications of new developments.
4.4 To formulate appropriate responses to policy developments and lead new policy initiatives relevant to the HIA sector, in conjunction with the Policy, Communications and Research Manager and other team members;
4.5 To build and maintain a network of external contacts relevant to the work of the HIA sector, and use this to pursue ideas and opportunities for business growth or development;
4.6 To gather materials for, and draft policy briefings, articles for publications, good practice guides, and responses to Government Consultation papers;
4.7 To prepare content for the Annual and other conferences, seminars and events;
4.8 To identify and investigate new areas and funding opportunities for research and good practice projects relevant to the HIA sector and its stakeholders;
4.9 To draft proposals and bids, and conduct research and good practice projects as required;
4.10 To promote the research, policy and good practice work of Foundations and Transform through training courses and presentations and participation in conferences and national and regional networking events;
4.11 To direct, train, develop and motivate line-managed staff;
4.12 To apply the Group’s human resource procedures, including induction, regular supervision, staff appraisals, and preparation of training plans;
4.13 To undertake such additional duties as may reasonably be required from time to time;
4.14 To undertake such personal training or development activities as may reasonably be required to maintain the appropriate level of technical competence for the post;
5. The Successful Candidate
5.1 Essential Skills:
The minimum level of skills and qualifications required are as follows. It is unlikely that candidates who cannot offer these will be considered for the post:
• Excellent oral and written communication skills;
• Excellent analytical skills;
• Numeracy;
• Competence in using website content management systems, word processing and spreadsheets on a personal computer;

5.2 Essential Qualifications and Experience:
The basic experience required is as follows. It is unlikely that candidates who do not have this experience will be considered for the post:
• Either a degree or equivalent professional qualification
• Or substantial experience in social policy development, research or implementation, relating to the public, voluntary or charitable sectors
and all of the following:
• Experience of managing research and/or complex projects – formulating a methodology, management of tasks with project team and presentation of the analysis.
• Experience of managing staff
• Experience of developing and maintaining networks of contacts and relationships with external stakeholders

5.3 Desirable Skills, Qualifications and Experience:
Candidates who can offer any of the following (in addition to the essentials indicated above) will be at an advantage:
• More than three years experience working within a housing, health, care or support setting on policy development and/or implementation.
• Experience of project management.
• Direct experience of working in/developing partnership projects with external stakeholders.
• Experience of identifying and responding to business development opportunities.
• Knowledge and understanding of local government, social housing and/or health service funding and policy frameworks
• Knowledge and understanding of research methodology, including quantitative data analysis and approaches to policy evaluation
5.4 Personal Qualities:
We hope to appoint a candidate who can demonstrate the following:
• Highly motivated individual who can initiate and manage their own workload and the work of others with minimal supervision
• An analytical approach combined with a focus on timely task completion and delivery;
• Excellent interpersonal skills, including face-to-face and telephone communication;
• An ability to act as a persuasive advocate for Foundations and the work of home improvement agencies;
• An ability to develop and maintain relationships that enable virtual team and partnership working and stakeholder engagement
• An ability to create effective personal networks;
• A desire to play an active part in the successful growth of our business.

More
Job Type Permanent
Contract Length Permanent
Start Date
Contact Details Apply Now
Save Job View Saved Jobs Email to friend Jobs by Email Register your CV

Job Title Sheltered Housing Scheme
Salary/rate £9.50 - £11/hour
Location Preston, Lancashire
Job Number 132020854
Posted 01/02/2012 (12:07)
Agency/Employer The Human Support Group
DescriptionRegister your CV Purpose of Post/Objectives:

To take an active role in the effective provision of an older persons service which is responsive, accessible, consistent and efficient.

To promote effective internal and external communication to champion customer care and continuous improvement

To promote the use of communal facilities and develop activities which benefit both residents and the wider community. To actively monitor performance standards to promote excellence.

Key Responsibilities/Key Areas:

Service Delivery

To provide housing related support services to tenants in older persons accommodation that are consistent, professional and accessible with the accent on individual customer contact by:

• Maintaining accurate records of the needs of individual tenants and contact details for family/next of kin
• Monitoring tenant’s needs and observing any changes in health or circumstances
• Informing relatives or appropriate agencies of any such changes
• Responding to all calls and ensuring appropriate action is take, if necessary
• Ensuring all call equipment is operational by undertaking regular checks
• Handover each day to the emergency cover provider before going off duty
• Signpost customer to other services, such as welfare benefit advice

2. To contribute to effective service delivery by promoting communication across the organisation and with external bodies including voluntary agencies, statutory authorities and special interest groups on matters affecting older person services.

3. To support the Neighbourhood Team in achieving continuous improvement across all service areas, taking account of relevant legislation, the Company’s policies and procedures and other current initiatives as they apply to:

- Responding to issues of nuisance and anti-social behaviour including:
• Referrals to Neighbourhood Officers

Monitoring of communal gardens including:
• Grounds maintenance
• Cleanliness

Management of voids, including:
• Accompanied viewings
• Introducing new tenants to the full range of services available
• Ensuring new tenants and their relatives are aware of the level of service they can expect from the Scheme Manager

Tenant Involvement including:
• Dealing with initial enquiries
• Coffee mornings with tenants

- Customer Service and Reputation including:
• Communicating key messages to customers to enhance reputation.

To encourage and develop a sense of community within a framework that promotes respect for tenants and recognises their entitlement to choice, dignity and independence. To develop and manage the communal facilities in line with Company guidance.

To provide reports where appropriate in response to enquiries and complaints regarding older persons services.

To ensure that services delivered by other agencies affecting the community are carried out within the terms of the relevant contract or Service Level Agreements and that liaison takes place with appropriate bodies to identify and introduce new services as appropriate.

To champion tenant participation and customer involvement at all levels, contributing to appropriate consultation and feedback.

Health and Safety

To adhere to and be aware of the Company’s Health and Safety policies and procedures.

To carry out regular fire drills and ensure that fire alarm systems are regularly checked.

To ensure that any personal protective equipment provided is used appropriately.

Monitor and Develop the Service

To work towards achievement of team and individual targets and objectives, attending training opportunities as required.

To contribute to the operational development of services. To support the Senior Scheme Manager on policy and service development within the Company and with other external agencies.

To contribute to consultation with the community, statutory and voluntary services and other major stakeholders about development and strategy.

To assist in the production of reports on policy, procedures, performance and service developments for Management Team and Board members.

Risk Management & Financial Control and Resources

To identify key risks within the section and contribute to the development of strategies to mitigate such risks.

To seek to maximise the use of resources available through external agencies and voluntary groups by initiating and supporting new developments in conjunction with the Regeneration and Community Initiatives Team.

To ensure the Company’s policies and procedures are adhered to at all times.

To contribute to the delivery of best value throughout the Company.

General

To promote, communicate and support the Company’s vision and values to all stakeholders.

To keep professionally updated at all times.

To follow and promote legislation and Company policies such as race and disability, equal opportunities, health and safety, data protection and human rights to provide a consistent and excellent service.

To participate in multi-agency meetings, working groups and other meetings as required.

To have a flexible approach to working hours, including evenings.

Any other duties as may be assigned commensurate with the grade and overall responsibility of the post.
More
Job Type Permanent
Contract Length Long Term
Start Date ASAP
Contact Details Apply Now
Save Job View Saved Jobs Email to friend Jobs by Email Register your CV

Job Title Residential Child Care Officer
Salary/rate £8 - £10/annum
Location Cheshire
Job Number 132031035
Posted 01/02/2012 (12:07)
Agency/Employer The Human Support Group
DescriptionRegister your CV Our client a residential school for boys is looking to appoint Residential Child Care Workers to support to care division of school.
The ideal candidates will have previous child care experience and preferably with young people with learning disabilities, ADHD and other complex challenging behaviours.
Staff Requirements
Driver, to assist on mini bus runs and escorts
To transport pupils or parents to and from school
Attend reviews/appointments
ICT Skills and good communication;
To communicate through emails and have excellent written skills.
To documents daily activities
Flexible working.
To cover shift patterns throughout staff sickness, training and annual leave
To work Sundays and sleep overs
Enthusiastic with Activities.
To promote activities and encourage the boys to socialise as some boys find it difficult to join activities
Make activities fun and encourage social inclusion
Help in leading activities
Organisational Skill.
Activities need to be well organised
Venues/transport must be arranged if the activities take place away from the school.
Safeguarding Awareness.
To be aware of what to do when concerned about a child's safety
To raise concerns openly
To safeguard yourself, the boys and the school
To be Physically Fit.
To be in good health
To be able to join in activities such as swimming, tennis, rounders, football, rugby, cycling and walking
Physical Intervention Training.
To hold a child when necessary to make a safe situation
To have experience in doing this as unpleasant as it is
To be aware of de-esclation techniques

Aside from the above a typical day would look like this;
Handover on commencement of shift
Assist the boys get ready for school
Prepare breakfast
Attend staff meeting
Escort the children to classes
Break time
Paperwork, record how the morning has gone and if any young person has experienced any difficulties
Cover for the teachers break time
Check the unit to ensure it is clean and tidy
Collect ingredients from the kitchen to prepare a basis evening meal. The boys main meal is prepared by caters at lunch time
Lunch break for staff
Check medications and order if running low
Escort the children to afternoon classes
Collect children from school and take back to the unit
Assist the boys with any homework
Prepare evening meal
Participate in activities
Break time for staff
Prepare a light supper for the boys
Settle the boys for quiet time
Handover to night staff
Home time

If you think you have what it takes to work with young vulnerable clients and can work flexibly then please contact us immediately.
More
Job Type Temporary
Contract Length On going
Start Date September 2011
Contact Details Apply Now
Save Job View Saved Jobs Email to friend Jobs by Email Register your CV

23 jobs from The Human Support Group next page »

Watch our TV advert