| Job Title |
|
Manager -International Commercial Business |
| Salary/rate |
|
£55000 - £70000/annum LTA, Car Allowance, Bonus |
| Location |
|
London |
| Job Number |
|
101347170 |
| Posted |
|
24/05/2012 (15:16) |
| Agency/Employer |
|
The Curve Group |
Description
|
|
My client, who is an international Tier 1 bank, is currently looking to expand their International Team and they are looking for an individual who will have the ability to deliver a professional, international relationship management service to customers, prospective customers and professionals, supporting the bank's long-term strategy to Lead International Business in order to maximise contribution towards the Commercial segment Annual Operating Plan and to improve customer satisfaction.
What you will contribute
- Establishing strong, visible profile with the Regional and Area Leadership teams to ensure a consistent delivery of the international proposition.
-Be responsible for the financial performance of the International Commercial Managers portfolio across Business Banking
-Undertake appropriate analysis of portfolio performance (income, costs, impairments)
- Support interactions with both internal and external stakeholders.
What you will need
-5 Years experience working with 'International' customers as either a Team Leader, Relationship Director or Product Specialist
- Ability to interact with all levels of commercial customers
- Experience in either Commercial Banking or Corporate Banking sector
What you will get in return
If you give your customers the best that you can offer, you can expect the same in return. Not only will you be working for a global financial organisation that will provide you with valuable benefits including generous base salary, private healthcare and private pension scheme, you will receive the support you need to do a great job today and reach your future ambitions.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
| Job Title |
|
General Manager |
| Salary/rate |
|
£30000 - £45000/annum Excellent Benefits |
| Location |
|
Nottinghamshire |
| Job Number |
|
105164905 |
| Posted |
|
24/05/2012 (12:49) |
| Agency/Employer |
|
The Curve Group |
| Description
|
|
Our client is a large contract catering organisation focussed on providing world-class service to their clients. They have seen a lot of success recently and are now looking to expand their management team.
We are looking for General Managers for several positions available in the North of the UK.
What you will contribute as a General Manager
As a General Manager your responsibilities will include:
*People, Financial, Operational and client management to ensure the organisation enjoys both profitability and client satisfaction.
*To act promptly and take ownership to meet objectives whilst maintaining the highest commitment to standards
*P&L management for your site
*Ensure compliance with company and client policies
*Ensure all company and client objectives are met.
*Ensure a positive working environment throughout your team.
*Drive the development of the service you provide and constantly look for business expansion.
*Co-ordinate both individual and team performance holding regular reviews to ensure compliance and development of your team.
What you'll need
The ideal candidate will have come from a contract catering background where they have been performing in either an Account Management or General Manager's role as client interaction is a must. Someone who thrives in pressured environments and is comfortable with dealing with stakeholders at all levels. Experience of dealing with all aspects of Facilities management would be an advantage as the clients that you will be working with have multiple needs. You will need to be a hands on operator who has the ability to lead by example through excellence. You will be financially astute with ability to spot opportunities for business expansion whilst developing your team and communicating with all levels of the business both internally and externally.
What you'll get in return
If you give your clients the best that you can offer, you can expect the same in return. Not only will you be working for a global catering organisation that will provide you with valuable benefits including generous base salary as well as phenomenal benefits, you will receive the support you need to do a great job today and reach your future ambitions.
This is a really exciting opportunity to join a leading UK organisation who invest in their people and reward excellent performance. If you think you have the necessary skills we would be delighted to hear from you.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Search Consultant |
| Salary/rate |
|
£22000 - £30000/annum |
| Location |
|
Brackley, Northamptonshire |
| Job Number |
|
123225415 |
| Posted |
|
24/05/2012 (10:47) |
| Agency/Employer |
|
The Curve Group |
| Description
|
|
This is an excellent opportunity to join a niche recruitment organisation, founded in 2004. Within every specialist division of The Curve Group, we offer a different type of service to our clients and candidates. Our difference comes from the way we think and behave.
First and foremost, we are focused on achieving the right result for our clients - be that taking away any pain associated with recruitment, offering comprehensive outplacement or outsourcing services or searching for that exceptional senior candidate.
For all of our candidates, we offer support and coaching throughout the process in an open and honest way, consistently delivering on our promises and helping them to achieve their career goals.
We are at our best when working hand in glove with our clients - combining all our experience and passion to deliver insights and added value in an informal yet professional way - ensuring we deliver the right result on time, on budget, every time.
Curve Search is proud to be the first choice partner for many UK companies. Our clients range from SME's to international blue-chip companies in both the private and public sectors. We help them to find the very best people to fill permanent and interim leadership positions..
We have industry-leading processes, an extensive qualified database, years of experience and strong attention to detail. Our clients trust us to deliver within their time-scales, keep them fully informed throughout the process and deliver outstanding results.
We are now looking to expand our team and hire a Search Consultant, focusing on permanent recruitment with the aim of growing revenue. The successful applicant will have experience in recruitment, across a variety of different sectors.
*Identification of potential sources of candidates, job titles and contact details;
*Location of and interaction with potential candidates to make them aware of suitable vacancies and interest them in available roles;
*Draw up bespoke search lists identifying target companies and candidates for our clients;
*Development and maintenance of good relationships with candidates to enhance the reputation of Curve and our clients.
*Network extensively and effectively with colleagues, contacts and candidates to understand the market;
*Recognise the specific outcomes sought by the client, having understood or even identified the issues the client is seeking to address;
*Brief the Talent Executive and Talent Manager and support them in finding suitable candidates;
*Produce management information as required by Curve or clients;
The Person:
*An excellent telephone manner;
*Resilience and tenacity;
*Ability to deliver a persuasive sales message on behalf of our clients;
*Ability to engage in a positive way with candidates;
*Previous experience of recruitment activity at the more senior level. (Our roles command salaries of between £60k and £250k per annum.);
*Operated at a senior level and interacted with CXO level in the Financial Services sector;
*Determination, drive and a 'will to win';
*The intellect, flexibility and sense of humour necessary to overcome difficulties;
*Energy and enthusiasm about Curve and our clients, but with the maturity and gravitas to be credible;
*Able to use technology and appreciate its range and scope of commercial applications;
*Responsive to requirements;
*Be able to occasionally take and make calls during the evening;
*Be an excellent ambassador for the Company;
*An established network of contacts;
*Demonstrable success in their career to date.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Talent Executive |
| Salary/rate |
|
£16000 - £25000/annum |
| Location |
|
Brackley, Northamptonshire |
| Job Number |
|
123225413 |
| Posted |
|
24/05/2012 (10:42) |
| Agency/Employer |
|
The Curve Group |
| Description
|
|
The Curve Group leads the way in the field of HR services. Every specialist business within The Curve Group is focussed on making sure we help our clients achieve their business goals through their people. Our difference comes from the way we think and behave.
First and foremost, we are focused on achieving the right result for our clients - be that taking away any pain associated with recruitment, offering comprehensive outplacement or outsourcing services or searching for that exceptional senior candidate.
For all of our candidates, we offer support and coaching throughout the process in an open and honest way, consistently delivering on our promises and helping them to achieve their career goals.
We are at our best when working hand in glove with our clients - combining all our experience and passion to deliver insights and added value in an informal yet professional way - ensuring we deliver the right result on time, on budget, every time.
Curve Recruiting is our contingent recruitment offering, and the development and growth of this business is key to our success. This is a great opportunity to join a dynamic and professional team.
Every brief we receive to find, match and place people comes with its own unique set of client requirements, often within very short time frames. To deliver the best quality people to fill the roles requires us to adopt an intelligent, flexible and proactive approach every time.
We have industry-leading processes, an extensive qualified database, years of experience and strong attention to detail. Our clients trust us to deliver within their time-scales, keep them fully informed throughout the process and deliver outstanding results.
We are now looking to expand our team and hire a Generalist Consultant, focusing on permanent recruitment with the aim of growing revenue. The successful applicant will have experience in recruitment, across a variety of different sectors.
Duties & Responsibilities:
*Engage in search campaigns to generate quality candidates.
*Advertising where appropriate jobs on key jobsites.
*Generate and grow a profitable income.
*Communicate and qualify candidates for specific assignments.
*Assess candidate suitability for jobs through gauging interest levels and screening.
*Effectively market candidates to clients.
*Organising interviews
*Offer management
The Person:
*Experience in Recruitment. .
*A proven track record of nurturing and maintaining excellent working relationships with both clients and candidates is essential.
*Key qualities should include, passion for recruitment, proven ability to develop relationships, strong communication skills, desire to succeed. Opportunities to progress are also available.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Assistant Customer Marketing Manager |
| Salary/rate |
|
£25000 - £30000/annum |
| Location |
|
Solihull, West Midlands |
| Job Number |
|
101347053 |
| Posted |
|
23/05/2012 (16:32) |
| Agency/Employer |
|
The Curve Group |
| Description
|
|
Who are we?
Based in the West Midlands, we have been providing leading edge solutions to well-known brands throughout the UK, continually providing enhanced solutions that meet the demands of a 21st Century service provider.
With over 40 years experience focusing on loyalty, finance and data services throughout the retail, travel and sport sectors, we have gained an enviable reputation, which allows us to support and enhance the services offered to over 200 companies with a customer group of 4 million based throughout the UK and Europe.
JOB PURPOSE:
To support the Customer Marketing Manager in optimising the value of the customer database, acquiring new customers and understanding different customer values. Focus will be on developing and managing the strategy across a variety of products such as Personal Loans & Cash Advance.
EXPERIENCE OF MARKETING LOAN PRODUCTS IS ESSENTIAL.
RESPONSIBILITIES
*To support the Customer Marketing Manager in maximising the value of the customer database, acquired on to products (Storecard, Credit Card, Motor Finance and Fixed Term Credit) and acquisition of new customers
*Gain an understanding of profitable segments within these databases
*Work with other Marketing Departments to develop strategies to retain profitable customers longer and drive further profit
*To support the development of a relevant and appropriate customer experience across all customer touchpoints to maximise profitability
Proposition Development
*Develop customer propositions, initiatives and incentives to ensure maximum value is gained from existing customers and new customers
*To understand the most appropriate channels to market, utilising the full marketing mix
*On-going monitoring of results and reporting internally
Customer Development
*Develop strategies that influence the customer decision making process
*Develop strategies and propositions to Acquire new customers and drive value from existing customers
*Maximise the opportunity arising from customer activity to identify triggers to facilitate product sales opportunities
General Management
*Work closely with internal stakeholders to deliver requirements as detailed
*Ensure all areas of the business impacted by initiatives being worked on are aware of, contributing to and supporting projects as required
*Ensure all administrative duties in respect of above are carried out
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Head of Leveraged Portfolio Management |
| Salary/rate |
|
£100000/annum benefits |
| Location |
|
London |
| Job Number |
|
101346956 |
| Posted |
|
23/05/2012 (10:27) |
| Agency/Employer |
|
The Curve Group |
| Description
|
|
Salary: £120-150k
Location: London
Job Type:Head of Leveraged Portfolio Management
Working for one of the top four banks, our client is looking for a dynamic Head of Leveraged Portfolio Management; within this role you will have responsibility for the trading performance, and risk and control framework of the regional teams of Portfolio Managers situated within the Corporate Banking Centres.
What you will contribute as Head of Leveraged Portfolio Management…
Your prime responsibility will be for the relationship management of the highly leveraged transaction (HLT) portfolio and other Private Equity-owned corporate clients. By delivering a best in class service you will drive the Banks's financial return, managing the Risk Weighted Assets and economic profit.
You will work alongside the Leveraged Finance Team driving the planning and implementation of the Leverage Portfolio strategy, ensuring you operate in line with both internal and external regulatory requirements.
What you'll need
*The ideal candidate will have significant knowledge and front line experience of structured banking transactions, leveraged finance, syndicated loans, private placements, bonds and securitisations and global capital markets.
*You will need industry knowledge and awareness of the changing economic/social and governmental environment.
*An understanding of risk management and strong credit knowledge.
*A proven track record in a corporate client environment, with the ability to tailor service delivery according to the client's needs.
*Proven leadership, and 'team' skills.
*Strong analytical and financial skills.
What you'll get in return
In return you will receive a highly competitive salary, an attractive pension package and a great range of benefits. Private healthcare and above average holiday entitlements are standard, and my client will match your career aspirations to superb training and development opportunities.
If you have the relevant skills and experience we would love to hear from you
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Head of Markets Origination Real Estate |
| Salary/rate |
|
£100000/annum benefits |
| Location |
|
London |
| Job Number |
|
101346952 |
| Posted |
|
23/05/2012 (10:23) |
| Agency/Employer |
|
The Curve Group |
| Description
|
|
Salary: £120-150k
Location: London
Job Type:Head of Origination Real Estate
Working for one of the top four banks, our client is looking for a dynamic Head of Markets Origination Real Estate.
What you will contribute as Head of Origination Real Estate…
As the successful candidate you will act as a senior ambassador for our client, you will have responsibility for pricing across the Real Estate Corporate and Structured Banking customer base, providing clear strategic direction within the Real Estate teams. You will maintain a dialogue with key decision makers of our client's corporate Real Estate customers to position our client as a trusted advisor and contributor to the customer's strategic discussions, delivering seamless access to debt and capital markets.
What you'll need
*To succeed in this position you will need previous experience in commercial banking, including relationship management and credit assessment.
*You will have a track record building long term relationships and the ability to gain substantial business for our client across a full range of products.
*Knowledge and Experience of Capital Markets is not desirable but not essential.
*A technical know-how of a broad range of debt structures and capital markets products relevant to the Corporate and Leverage universe.
*Proven leadership and 'team' skills.
*A professional qualification would be preferred: ACIB/ACT/CFA or equivalent accountancy background.
*The ability to speak French, German, Italian or Spanish is also desirable.
What you'll get in return
In return you will receive a highly competitive salary, an attractive pension package and a great range of benefits. Private healthcare and above average holiday entitlements are standard, and my client will match your career aspirations to superb training and development opportunities.
If you have the relevant skills and experience we would love to hear from you.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Project Administrator (6 month contract) |
| Salary/rate |
|
£15000/annum |
| Location |
|
Solihull, West Midlands |
| Job Number |
|
101346876 |
| Posted |
|
22/05/2012 (16:31) |
| Agency/Employer |
|
The Curve Group |
| Description
|
|
Based in the West Midlands, our client has been providing leading edge solutions to well-known brands throughout the UK, continually providing enhanced solutions that meet the demands of a 21st Century service provider.
With over 40 years experience focusing on loyalty, finance and data services throughout the retail, travel and sport sectors, our client has gained an enviable reputation, which allows them to support and enhance the services offered to over 200 companies with a customer group of 4 million based throughout the UK and Europe.
Project Administrator (6 month contract)
An exciting opportunity has arisen to work for a forward thinking organisation as an Project Administrator (6 month contract). The purpose of this role is to provide general administration support to the Programme Manager as well as creating and maintaining project controls to ensure the project is well governed.
Key Responsibilities:
Set up and update meetings, diary events as well as logistics including booking meeting rooms, arranging car parking, security badges and lunches by co-ordinating with reception and client
Manage schedules such as meeting schedules, project team holiday, whereabouts schedules, project contacts list
Set up and maintenance of filing systems
Filing latest versions of key documents and keep a register
Take and circulate minutes of meetings (once approved by Programme Manager
The ideal candidate will have:
Strong administration skills
Educated to a minimum GCSE or equivalent with grades of C+ in Mathematics and English.
Excellent communication skills both written and verbal.
Proficient in Microsoft packages particularly Word and Excel
|
| Job Type |
|
Contract |
| Contract Length |
|
6 months |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Business Improvement Focal Point |
| Salary/rate |
|
£45000 - £50000/annum |
| Location |
|
Aberdeen, Scotland |
| Job Number |
|
113604671 |
| Posted |
|
22/05/2012 (14:31) |
| Agency/Employer |
|
The Curve Group |
| Description
|
|
Responsibilities
*Manage all Unity business improvement global initiatives and projects
*Work with all the departments in Unity to identify weak areas of process and recommend potential improvements. Also to deliver global projects, drive and manage change
*Effectively manage the project resources, both dedicated and assigned to meet the project objectives.
*Ensure all commercial aspects of the project scope are fully understood by all members of the project.
*Build effective processes, procedures, KPIs and overall governance to support the business improvement department strategy
*Work with the business units and CIOs
Leadership
*Ability to successfully drive major change programmes
*Identifies opportunities for improvement and makes constructive suggestions for change.
*Maintains a can-do attitude and fosters team spirit
*Works with other peers to define and consistently manage governance controls.
*Manage risks effectively and ensure key stakeholders are aware.
Communication
*Excellent written and verbal skills.
*Facilitates team meetings where appropriate.
*Holds regular status meetings with project team.
*Keeps project team well informed of changes within the organization
*Effectively communicates relevant project information to superiors.
*Delivers engaging, informative, well-organized presentations.
*Escalates issues to management in a timely fashion.
*Tactfully communicate difficult/sensitive information
Teamwork
*Ensures governance responsibilities are adhered to.
*Consistently acknowledges and appreciates each team member's contributions.
*Motivates the team to work together in the most efficient manner.
*Creates collaborative environment with team members.
*Mitigates team conflict and communication problems.
Project Management
*Evaluates and documents business requirements to understand scope of work.
*Prepares a business case to be presented for approval
*Creates and executes project work plans and documentation
*Identifies resources needed and assigns individual responsibilities.
*Minimises company exposure and risk on projects.
*Ensures project documents are complete, current, and stored appropriately.
*Successfully manages and ensures the service transition prior to project closeout.
*Ensures project closeout lessons learnt are captured and socialised with team.
Financial Management
*Ensures all commercial aspects of the project are correctly managed
*Ensures and reports actual spend costs for project budget in line with estimated costs.
*Accurately tracks and reports project actual expenditure and re-charge rates to clients.
*Assures project documents are completed and signed before work commences.
*Creates summarised reports of team hours and expenses for management.
QUALIFICATIONS/EXPERIENCE:
*Experience in a similar role
*Preferably degree qualified.
*Prince 2, PMP or project management equivalent preferred.
*Proven track record in managing and delivering business improvement projects in an oil and gas environment.
*Business process re-engineering / ERP implementation for the commercial process
*Experience working in Supply chain and/or finance preferred
*ITIL and service management
*Consulting background preferred
*Process focussed, work flow and business analysis tools
PERSONAL SKILLS REQUIRED:
*Proven manager and leader.
*Team player.
*Excellent communication skills by all methods.
*Commercial awareness.
*Ability to organise and prioritise.
*People Management.
*Self-motivated.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Business Process Analyst |
| Salary/rate |
|
£35000 - £40000/annum |
| Location |
|
Aberdeen, Scotland |
| Job Number |
|
113604662 |
| Posted |
|
22/05/2012 (14:12) |
| Agency/Employer |
|
The Curve Group |
| Description
|
|
This is a global position reporting to the Business Improvement Focal Point and will be based in Aberdeen. This is permanent staff position, and presents an excellent development opportunity for the successful candidate. Ongoing training and development will be provided.
Job Description
A Business Process Analyst is required to analyse business requirements, assist in identifying process improvements, help define business benefits and manage change through all areas and functions within Unity.
Role and responsibililties:
*Liaise with Unity and business managers to understand and document business requirements
*Develop business cases, defining the costs and benefits associated with requested changes to existing process, systems and implementation of new systems.
*Facilitate workshops to map processes, 'As-Is' and 'To-Be', and define opportunities for systems and process improvements and enhancements.
*Work with all the departments in Unity to identify weak areas of process and recommend potential improvements.
*Project manage and deliver improved processes and systems for Unity and the wider Wood Group.
*Assist on all Unity business improvement global initiatives and projects
*Assist with all commercial aspects of the projects
Required skills and experience:
*Experience in a similar role would be ideal, but training and development will be provided
*Business process analysis and mapping
*Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
*Management of small project or subsets of activities of large projects to ensure delivery
*Project management and governance
*Business process re-engineering / ERP, system implementation for the commercial process
*ITIL and service management
*Process focussed, work flow and business analysis tools
*Process flow charts
Personal Skills Required:
*Team player.
*Desire to learn and develop
*Excellent communication skills by all methods - including expressing ideas to all levels of the team
*Good documentation / presentation skills
*Commercial awareness and focus.
*Hands on approach
*Ability to organise and prioritise.
*People Management.
*Self-motivated.
*Attention to detail without loosing the big picture
*Flexibility to undertake a wide variety of challenging and different tasks
*Problem solving
*Successully engage in multiple initiatives simultaneously
*Ability to interact professionally with diverse groups, executives, managers and technical experts
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Customer Service Advisor (Full time, rotating shifts) |
| Salary/rate |
|
£14000/annum Target related Bonuses |
| Location |
|
Solihull, West Midlands |
| Job Number |
|
101346706 |
| Posted |
|
21/05/2012 (20:50) |
| Agency/Employer |
|
The Curve Group |
| Description
|
|
Our Client:
Based in the West Midlands our client has been providing leading edge solutions enabling well-known brands to continually provide enhanced solutions that meet the demands of a 21st Century service provider.
With over 40 years' experience focusing on loyalty, finance and data services throughout the retail, travel and sport sectors our client has gained an enviable reputation, which allows them to support and enhance the services offered to over 200 companies with a customer group of 4 million based throughout the UK and Europe.
The Role of Customer Service Advisor:
An exciting opportunity has arisen to work for a forward thinking organisation as a Customer Service Advisor. The role is customer focused where you will be responding to incoming calls & enquiries from our diverse customer & business partners, whilst continually delivering excellence in service.
Key Responsibilities of Customer Service Advisor:
*Provide effective, efficient and professional customer support at all times to business partners and customers both over the phone and written correspondance
*Proactively resolving product queries and enquiries, escalating when necessary
*Promote product range highlighting the benefits that meet the customer's needs
*Maintain accurate records & work within KPI's
*Be fully aware of industry regulations and work within these at all times
We want You!
So, what makes a great Customer Service Advisor...............
*Previous experience in a similar role or environment including retail
*Customer focused in providing service excellence
*Support & demonstrate company values and brand awareness
*Proactive, positive and genuine desire to achieve
*Team player
*Must be educated to GCSE Grade C or above (or equivilent) in English and Mathematics
What's on offer for the role of Customer Service Advisor?
*Competitive Salary starting at £14,000
*Bonus Scheme that rewards achieving performance targets
*Retail Discount Card
*Career Progression
*Typcial business hours are: Monday to Friday 8.00am-10pm; Saturday 9am-6pm; Sunday 10am-6pm
*Rotating shifts to include a 37.5 hour week
(Suitable candidates must be able to commit to full comprehensive training)
How to Apply:
Our Client works within a regulated industry and all new employees are subject to pre-employment checks that look into work history, academic qualifications and credit checks. Should you wish to apply for the role of Customer Service Advisor please be aware that these checks will be undertaken and form an essential part of the recruitment process. Please apply via the job board.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Service Desk Technician |
| Salary/rate |
|
£19000/annum Company bonus |
| Location |
|
Solihull, West Midlands |
| Job Number |
|
113604374 |
| Posted |
|
21/05/2012 (16:02) |
| Agency/Employer |
|
The Curve Group |
| Description
|
|
Who are we?
A Financial Services company based in the West Midlands, we have been providing leading edge solutions to well-known brands throughout the UK, continually providing enhanced solutions that meet the demands of a 21st Century service provider.
With over 40 years experience focusing on loyalty, finance and data services throughout the retail, travel and sport sectors, we have gained an enviable reputation, which allows us to support and enhance the services offered to over 200 companies with a customer group of 4 million based throughout the UK and Europe.
Service Desk Technician
An exciting opportunity has arisen to work for a forward thinking organisation as a Service Desk Technician. The purpose of this role is:
To provide helpdesk service to employees, clients and third parties by answering & resolving customer calls, setting up new PCs and managing starters & leavers.
Key Responsibilities:
Provide a first rate customer service through the Service Desk
Provide technical expertise
Support the Security Officer in providing a secure environment
Take part in an extended shift system to cover Call Centre hours
The ideal candidate will have/be:
*Educated to at least GCSE standard, with 5 passes including Maths and English
*Comp TIA A+
*Microsoft Certified Technology Specialist (MCTS) in latest or latest -1 Windows, Exchange and Office
*MCITP Enterprise Desktop Support Technician in latest or latest -1 version
*ITIL V3. Foundation Certificate in IT Service Management
*1 years' experience as a service desk technician supporting customers in a fast-moving, technically reliant 16x7 environment
*1 years' experience in installing, supporting and administering MS back office products and server/desktop operating systems.
*IT literate
*Basic networking skills
*MCTS in latest or latest -1 SQL (desirable)
*MCITP Enterprise Desktop Administrator in latest or latest -1 version (desirable)
*Avaya Professional Credential Program: Solution Specialist (desirable)
*CCNA (desirable)
What's on offer:
Development is encouraged within LaSer i.e. secondments to other areas of the business as well and paying for MCITP qualification
How to Apply:
Please apply via the job board. PLEASE NOTE THAT WE DO NOT EMPLOY ANYONE WHO FAILS A CREDIT CHECK OR WHO HAS BEEN DISMISSED FROM A PREVIOUS ROLE.
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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| Job Title |
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Hr Administrator (contract position) |
| Salary/rate |
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£16000 - £20000/annum |
| Location |
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Solihull, West Midlands |
| Job Number |
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101346544 |
| Posted |
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18/05/2012 (17:38) |
| Agency/Employer |
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The Curve Group |
| Description
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Based in the West Midlands, our client has been providing leading edge solutions to well-known brands throughout the UK, continually providing enhanced solutions that meet the demands of a 21st Century service provider.
With over 40 years experience focusing on loyalty, finance and data services throughout the retail, travel and sport sectors, our client has gained an enviable reputation, which allows them to support and enhance the services offered to over 200 companies with a customer group of 4 million based throughout the UK and Europe.
HR Administrator
An exciting opportunity has arisen to work for a forward thinking organisation as an HR Administrator. The purpose of this role is support the HR team with administrative tasks.
Key Responsibilities:
Administration of the company car scheme, Healthcare benefits and pension.
Small ad-hoc general admin tasks such as filing etc.
The ideal candidate will have:
Previous HR administrative experience.
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Contract |
| Contract Length |
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6-12 months |
| Start Date |
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ASAP |
| Contact Details |
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Senior International Commercial Manager |
| Salary/rate |
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£60000 - £65000/annum |
| Location |
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London |
| Job Number |
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101346543 |
| Posted |
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18/05/2012 (17:38) |
| Agency/Employer |
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The Curve Group |
| Description
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My client, who is an international Tier 1 bank, is currently looking to expand their International Team and they are looking for an individual who will have the ability to deliver a professional, international relationship management service to customers, prospective customers and professionals, supporting the bank's long-term strategy to Lead International Business in order to maximise contribution towards the Commercial segment Annual Operating Plan and to improve customer satisfaction. This will include:
* Being the relationship manager for profitable and complex internationally-biased relationships in the Commercial Centre.
* Establishing a strong, visible profile within the Commercial Centre and focusing on the delivery of the bank's international capabilities.
* Working with the Area Commercial Director to develop a target list of prospect companies, and identifying sales opportunities from existing customers, which have international requirements
* Introducing colleagues from the 'international' product areas and other group entities as appropriate to develop solutions that meet the needs of the customer.
If you have between 3-5 Years demonstrable experience working with 'international customers' as either a Commercial Manager or Product Specialist as well as excellent credit assessment skills, particularly with regard to more complex and structured facilities with an international dimension, then this may be the job for you!
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Permanent |
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N/A |
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| Job Title |
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Escenic Developer |
| Location |
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City of London, London |
| Job Number |
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119133268 |
| Posted |
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18/05/2012 (17:17) |
| Agency/Employer |
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The Curve Group |
| Description
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Description:
Leading Business Process Outsource provider is seeking two Escenic Developers to join a team onsite at a key publishing client in London.
Our clients Information, Media and Entertainment practice focuses on servicing publishing, broadcasting and information service providers. You can expect to work for clients who are engaged in a challenging business environment and are under pressure to deliver suitable products and services especially through web and mobile channels.
Key Responsibilities:
This role will require the developer to work for a leading publisher to enhance and maintain their CMS based websites and portals.
You will also be responsible for the analysis and development of:
- the client's award winning website
- key strategic web related projects
- non project related CR's
- system defects
- CMS Migration
- integration between web and third party applications, services and API's
- And the production of any documentation relating to enhancements
Key Skills & Experience:
- CMS - Escenic v.4 & v.5
- Migration experience involving Escenic will be ad advantage
- Strong development background
- Additional knowledge of Wordpress, DTI is preferable but not necessary
- Good communication skills both written and verbal
- Excellent attention to detail
QualificationsQualifications
- IT related degree desirable but not essential
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Contract |
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N/A |
| Start Date |
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ASAP |
| Contact Details |
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Management Accountant |
| Salary/rate |
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£120 - £135/day |
| Location |
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Solihull, West Midlands |
| Job Number |
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101346310 |
| Posted |
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17/05/2012 (17:50) |
| Agency/Employer |
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The Curve Group |
| Description
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This role is available on contract up to £135 or fixed term contract 3 months £32-35k per annum.
Who are we?
Based in the West Midlands, we have been providing leading edge solutions to well-known brands throughout the UK, continually providing enhanced solutions that meet the demands of a 21st Century service provider.
With over 40 years experience focusing on loyalty, finance and data services throughout the retail, travel and sport sectors, we have gained an enviable reputation, which allows us to support and enhance the services offered to over 200 companies with a customer group of 4 million based throughout the UK and Europe.
RESPONSIBILITIES
Management Accounts
*Ensure all accruals required for the month have been posted
*Prepare and review the accounts before sending to the business
*Prepare narratives required to explain the monthly position and the variances identified
Budget and Forecasting
*Prepare all the cost budgets and forecasts to the deadlines required
*Work with the budget holders on cost assumptions to be used
*Work with the analysis team in order to check that key drivers and income assumptions are still up to date in forecast models compared to recent trends
Management Reporting
*Produce daily, weekly and monthly reporting as required by company deadlines
*Prepare reports to understand the trends of applications, accepts, sales and balances and their relationship to income and costs
*Fully utilise the CODA-EXCEL and Hyperion functionality to improve the accuracy, detail and speed of reporting
Analysis
*Undertake further analysis on incomes and costs to understand variances in depth and to prepare recommendations
*Recommend contribution optimisation around incomes and costs
*Introduce activity based costing to enable improved customer and product profitability analysis
Teamwork
*Be able to cover all key tasks in the department
*Understand the other finance functions and how they impact the role
Must be:
CIMA qualified
Ideally FS experience or utilities.
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Contract |
| Contract Length |
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3 months |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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Customer Services Team Manager |
| Salary/rate |
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£23000 - £29000/annum Bonus (non-contractual) |
| Location |
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Solihull, West Midlands |
| Job Number |
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109182622 |
| Posted |
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17/05/2012 (15:59) |
| Agency/Employer |
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The Curve Group |
| Description
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Our Client is a Financial Services company based in the West Midlands, who has been providing leading edge solutions to well-known brands throughout the UK, continually providing enhanced solutions that meet the demands of a 21st Century service provider.
With over 40 years experience focusing on loyalty, finance and data services throughout the retail, travel and sport sectors, we have gained an enviable reputation, which allows us to support and enhance the services offered to over 200 companies with a customer group of 4 million based throughout the UK and Europe.
Customer Service Team Manager
An exciting opportunity has arisen to work for a forward thinking organisation as a Customer Service Team manager. The purpose of this role is to lead, manage, coach and motivate a team of 12 -15 Customer Services Advisors in a busy, fast moving contact centre; thus ensuring the provision of an end to end, high class service experience via letter, email or telephone.
The role will be responsible for achieving team commercial objectives of efficiency and cost effectiveness, whilst at the same time building and breeding a strong client and company culture where all core values and behaviours are adhered to, ensuring that the team displays these in every aspect of their role by providing aspirational leadership.
Key Responsibilities:
*Thinks Business
To achieve and exceed all KPI's, SLA's, CSI's and Quality targets for service provision to match partner requirements and key internal objectives
*Thinks Change
Support the recruitment and training strategy of employing people who will deliver our key philosophies, goals and targets, by providing feedback to recruitment to support selection decisions, ensuring the correct skill sets are recruited
Effectively manage and communicate business change into the department/centre. Adapt quickly to changes in products and services and motivate the team to also adapt. Participate in, and lead, process improvement initiatives within the company
*Team Working
Work with the business and the Customer Services Managers to drive improvements.
Cover for other Team Managers and CCM as required
*Effective Communication
Prioritise the development of staff through regular 121 meetings; identify areas for improvement and set up appropriate development plans. Ensure that personal targets are clearly defined and provide support to enable achievement of these targets, e.g. on-going monitoring and review.
The ideal candidate will have:
*Well spoken & articulate
*Presentable
*Punctual
*Clearly spoken
*Proven contact centre experience
*Proven track record of achieving targets through building high performing teams
*Leading and managing change
*Highly PC literate
*Problem solving and attention to detail
*Ability to liaise and influence all levels of management and work with other departments
*Ability to work under pressure and meet deadlines
*Good sense of humour
*Able to prioritise and organise
*Good communicator at all levels
*Ability to give side by side feedback
*Flexible approach to tasks
*Good team worker
*Good motivational skills
*Coaching and mentoring skills
*Commercial awareness
*Self-motivated
*Ability to make an informed decision based on the information available
*Committed/enthusiastic with a 'can do' attitude
*Innovative with a passion to recommend change
*Ability to create an environment that empowers team
*Professional
*Willing and able to work additional hours when required e.g. year end
What's on offer:
Working within a fast growing and successful FS company with opportunities to progress and grow with them.
How to Apply:
Please apply via the job board. PLEASE NOTE THAT WE DO NOT EMPLOY ANYONE WHO FAILS A CREDIT CHECK OR WHO HAS BEEN DISMISSED FROM A PREVIOUS ROLE.
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Permanent |
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N/A |
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| Job Title |
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WSRR Architect |
| Salary/rate |
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£50000 - £55000/annum |
| Location |
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London |
| Job Number |
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113603524 |
| Posted |
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17/05/2012 (13:07) |
| Agency/Employer |
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The Curve Group |
| Description
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WSRR (WebSphere Service Registry & Repository) Architect
Our client a leading global IT Services organisation is looking for an WSRR Architect. Key skills/experience required:
*Able to guide team for the architecture conformance
*Can configure life cycle in WSRR, able to Install and configure WSRR
*Can define busines space for service definition
*Able to define Service metadata needed for Service, able to define roles and responsibilities in WSRR
*Able to design service end point look up from WMB
*Experience on SOA (Service Oriented Architecture)
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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| Job Title |
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Datastage InfoSphere ETL Architect |
| Salary/rate |
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£50000 - £55000/annum |
| Location |
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London |
| Job Number |
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113603519 |
| Posted |
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17/05/2012 (13:00) |
| Agency/Employer |
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The Curve Group |
| Description
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Integration Architect
Our client a leading global IT Services organisation is looking for a DataStage InfoSphere ETL Architect. Key skills/experience required:
*Worked as ETL Architect in Integration / Data warehousing Development projects
*Experience in ETL Design is must in Integration / Data warehousing Development projects
*Experience in IBM Information Server (DataStage V 8.5 or V8.1 or V8.0.1)
*Experience in IBM DB 2 & Creation of Database model (DB2)
*Experience in performance tuning and performance engineering aspects
*As an alternate, experience on other ETL platforms like Informatica can be considered
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Permanent |
| Contract Length |
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N/A |
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| Job Title |
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Integration Architect |
| Salary/rate |
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£50000 - £55000/annum |
| Location |
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London |
| Job Number |
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113603494 |
| Posted |
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17/05/2012 (12:07) |
| Agency/Employer |
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The Curve Group |
| Description
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Integration Architect
Our client a leading global IT Services organisation is looking for an Integration Architect. Key skills/experience required:
*Executing projects on middleware platforms
*Executing projects on IBM integration platforms (Like WebSphere message broker, MQ (Message Queue) and DataStage InfoSphere)
*Excellent communication skills
*Exposure to multiple integration patterns and consultative appraoch
*Exposure to SOA (Service Oriented Architecture) is useful
*Should be able to drive issues escalated from design perspective and work with multiple architects for resolution
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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