| Job Title |
|
Sales Director |
| Salary/rate |
|
£60000 - £80000/annum Excellent Benefits |
| Location |
|
Birmingham |
| Job Number |
|
118436333 |
| Posted |
|
07/02/2012 (16:22) |
| Agency/Employer |
|
Curve Recruiting Ltd |
Description
|
|
The Role
As Sales Director you will be responsible for managing and growing client relationships. The ambition of our client's business is to export the expertise of the catering team to external clients. Our client currently delivers catering to one off events and to number clients in the Warwickshire area.
The appointment of a Sales Director will lead the business development to the next level, securing a strong pipeline, and subsequently profitable new contracts.
Main Objectives
*Develop a Sales and Pipeline Strategy that seeks to maximise commercial returns for our client, targets competitor & market opportunities and seeks to differentiate them within the UK and European market place.
*Manage the commercial relationships between our client and the differing customer communities through a Sales/Account Management structure to deliver financial sales and profit targets on an annual basis.
*Ensure that selling skills and general business development needs of the Sales teams are addressed and delivered on an annual basis in support of the Sales Strategy.
*Develop and deliver a Sales Strategy for new business opportunities to deliver and enhance the corporate plan.
*Promote positive relationships with key external clients including customers, media, sponsors and industry trade associations.
*Lead the development of PR & Marketing campaigns in line with the Sales Strategy.
*Ensure that corporate initiatives are communicated effectively to clients.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
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|
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| Job Title |
|
Websphere Administrator |
| Salary/rate |
|
£200 - £250/day |
| Location |
|
City of London, London |
| Job Number |
|
113578903 |
| Posted |
|
07/02/2012 (16:21) |
| Agency/Employer |
|
Curve Recruiting Ltd |
| Description
|
|
WebSphere Administrator.
Our client is a leading, Global Consultancy firm looking for a WebSphere Administrator for a 3 month contract in London. The WebSphere Administrator must be available immediately or able to work a short notice period.
The WebSphere Administrator must have skills such as:
WAS installation and setup on multiple servers on the new
DataCenter
Apache installation and setup
MQ Installation and setup
Deployment of the TRIO application to the WebSphere
Application server (Full Release and Hot Fix).
Monitoring the performance of the TRIO CRM application
WAS Troubleshooting
Deployment and Configuration Script Development
Housekeeping of the Web Sphere Environment
JVM administration and Heap Dumps and Java Core analysis
Bug analysis and providing solution
|
| Job Type |
|
Contract |
| Contract Length |
|
3 Months |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
CRM Manager |
| Salary/rate |
|
£35000 - £40000/annum |
| Location |
|
Basingstoke, Hampshire |
| Job Number |
|
113578857 |
| Posted |
|
07/02/2012 (15:07) |
| Agency/Employer |
|
Curve Recruiting Ltd |
| Description
|
|
Our client is the UK's market leader employing 9,000 employees in textile rental and laundering services for industry, commerce, NHS and public sector.
A new and exciting role for an experienced B2B CRM Manager has arisen following the implementation of the business critical CRM system.
You will be required to manage and develop the company's Microsoft Dynamics CRM system to be indispensable in assisting users to meet the company's objectives. You will be the champion for CRM and to lead all training and system development work, effecting a cultural change in the business.
Your main responsibilities will include ensuring an adequate facility is provided for recording detailed sales pipeline and activity allowing users to obtain management information easily. It is essential that employees' knowledge of the system is up to date so you will be required to issue regular training sessions.
Acquisition and cleansing of data will fall into your remit, you will monitor data uploads and keep company policies up to date, You will manage third party suppliers while updates are being completed ensuring they are running to time and budget.
Suitable candidates will already be fully conversant on MICROSOFT DYNAMICS CRM. You are not required to be a system developer however basic configuration skills will be useful.
Travel of approximately a third of your time will be required so you will be independent, self-motivated and able to plan your own diary. You will be an excellent communicator with the ability to train others with patience.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
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|
|
|
|
| Job Title |
|
Web Content Manager |
| Salary/rate |
|
£40000 - £41000/annum |
| Location |
|
Basingstoke, Hampshire |
| Job Number |
|
113578723 |
| Posted |
|
07/02/2012 (11:25) |
| Agency/Employer |
|
Curve Recruiting Ltd |
| Description
|
|
Web Content Manager
Our client is the UK's market leader employing 9,000 employees in textile rental and laundering services for industry, commerce, NHS and public sector.
Due to our client's intent to create a forward thinking online strategy the requirement for a creative and strategic Web Content Manager to help sculpt this vision has arisen.
Your main objectives will be to manage the company's main and subsidiary websites to a high standard of content, in line with their brands. You will also ensure that these sites help the company to fulfil its objectives to include; gaining new business, communicating with existing customers and presenting a compelling and professional picture of the company.
Your core responsibilities will include creating a dynamic and engaging user experience by recommending any changes to site design and information architecture. Updating all content through the CMS system, improving positioning on search engines which will involve monitoring usage and hit rate and develop the company's capability to use e-mail as a method of promotion. You will be affecting a cultural change in the business.
Suitable candidates will already be managing and editing a B2B website and be familiar with Google analytics and using a CMS system.
You will be self-motivated, commercially aware and ambitious. Strong communication skills are essential enabling you to extract useful knowledge from senior management to help with the development of the site.
If you have the right background then please send you full CV in strict confidence, including current remuneration details to Kelly York - .
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
|
|
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|
|
| Job Title |
|
Data Analyst |
| Salary/rate |
|
£18000 - £20000/annum |
| Location |
|
Solihull, West Midlands |
| Job Number |
|
101333784 |
| Posted |
|
02/02/2012 (10:02) |
| Agency/Employer |
|
Curve Recruiting Ltd |
| Description
|
|
Our Client
Based in the West Midlands, our client has been providing leading edge solutions to well-known brands throughout the UK, continually providing enhanced solutions that meet the demands of a 21st Century service provider.
With over 40 years' experience focusing on loyalty, finance and data services throughout the retail, travel and sport sectors, our client has gained an enviable reputation, which allows them to support and enhance the services offered to over 200 companies with a customer group of 4 million based throughout the UK and Europe.
MI Analyst
An exciting opportunity has arisen to work for a forward thinking organisation as a MI Analyst. The purpose of this role is to provide financial and operational analysis to the management team as and when required, and to manage the operational running of the company MIS and time recording systems.
Key Responsibilities:
1. Manage and develop the company MI systems to produce all KPI, SLA and Quality reports in a time manner
* Manage the reporting information generated by Operational Systems
* Prepare the internal SLA reports and communicate them to Operational Management.
* Produce an internal advisor Scorecard and communicate to Operational Management.
* Communicate financial and operation information to Directors and Heads of Departments, Operational Management and others as appropriate.
* Exception reporting, operational, financial and campaign specific.
* Provide information and analysis for Sales and Marketing.
* Instigation and maintenance of processes within the MIS and time recording system (IEX/Payroll interfaces).
* Prepare reports, graphs and commentary for board reports.
2. Recommend efficient and cost effective working practices
* Analyse both financial and operation performance making recommendations for improvement.
Prepare and update daily utilisation and productivity reports, providing commentary and analysis for management to effect rapid tactical actions to rectify variances to forecast
The ideal candidate will have:
Exceptional Excel skills
Knowledge of SQL
Knowledge of VBA
Educated to GCSE or equivalent with grades of C+ in Mathematics and English.
What's on offer:
Lots of scope for development, using a large number of systems. Lots of scope for developing understanding of the systems can develop within the role.
How to Apply:
Please apply via the job board. PLEASE NOTE THAT OUR CLIENT IS BOUND BY FSA REGULATIONS AND CANNOT EMPLOY ANYONE WHO WOULD FAIL A CREDIT CHECK. THEY ALSO DO NOT EMPLOY ANYONE WHO HAS BEEN DISMISSED FROM A PREVIOUS ROLE.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Decision Systems Analyst |
| Salary/rate |
|
£19000 - £24000/annum |
| Location |
|
Solihull, West Midlands |
| Job Number |
|
101333777 |
| Posted |
|
02/02/2012 (09:48) |
| Agency/Employer |
|
Curve Recruiting Ltd |
| Description
|
|
Our Client
Based in the West Midlands, our client has been providing leading edge solutions to well-known brands throughout the UK, continually providing enhanced solutions that meet the demands of a 21st Century service provider.
With over 40 years experience focusing on loyalty, finance and data services throughout the retail, travel and sport sectors, our client has gained an enviable reputation, which allows them to support and enhance the services offered to over 200 companies with a customer group of 4 million based throughout the UK and Europe.
Decision Systems Analyst
An exciting opportunity has arisen to work for a forward thinking organisation as a Decision Systems Analyst. The purpose of this role is: Providing a supporting role to the other Risk teams, Decision Systems is responsible for the delivery of MI, decisional processes, and changes to Risk Strategies within Decision Systems and operational platforms.
The Decision Systems Analyst will support and assist the Senior Decision Systems Analyst in delivering, evolving and maintaining a structured and value added Risk knowledge base in line with business requirements and new developments.
The core aspect of the role will see the Decision Systems Analyst using a variety of skills, in providing key recurring and ad-hoc Risk reporting, to support effective decision making. The Decision Systems Analyst will also be tasked in the execution of regular decisional processes and parameter changes to support existing and new Risk strategies.
Key Responsibilities:
*Production of key recurring daily, weekly and monthly MI reports, ensuring its accuracy and timely delivery.
*Assist in the design, implementation and maintenance of structured databases and automated and efficient MI reporting suite to support daily, weekly and monthly MI reports, related to metrics and KPI's.
*Assist in the development and support of automated tools to facilitate standard reporting and analysis (library of SAS formats, macros in Excel)
*Help develop regular validation / exception reports for the measure and control of BAU processes
*Perform regular data integrity checks, in relation to reporting and analysis, and manage the resolution of any data issues with internal departments and third parties including the Data Warehouse team
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
March 2012 |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Management Trainee |
| Salary/rate |
|
£24000 - £25000/annum |
| Location |
|
England, UK |
| Job Number |
|
122246360 |
| Posted |
|
02/02/2012 (09:24) |
| Agency/Employer |
|
Curve Recruiting Ltd |
| Description
|
|
Our client is a focused European textile service business with leading positions in most of the countries in which it operates.
They provide service solutions to source, clean and maintain the textiles that customers need to keep their operations running effectively.
Due to group alignment throughout the company, an extremely exciting opportunity has arisen to join this progressive company as the first UK based Management Trainee.
If you possess a 2:2 Engineering degree minimum or equivalent, see your future in a management role in a forward think company and you maintain a full driving license then this opportunity may be the one for you.
Overview
The Management Trainee program is a two year program with an additional month induction. After the induction the 2 years are structured by 4 projects of 6 months each. The first 3 projects will take you into different business lines and plants in the UK. The fourth project will be in a department abroad.
During your time as a management trainee you will gain strategic and operational knowledge and insight into the business lines within the company. The goal is for you to experience and develop competencies in Management and leadership behaviours.
As a talented and ambitious Graduate you will want to be challenged therefore you will be involved in key projects from the start. Understanding the intricacies of achieving operational goals and solving problems under the pressure of deadlines will be critical to your success. It will sharpen your planning skills and allow you to identify key business issues. It will enhance your confidence to weigh up alternative responses, decide on the best option and communicate your ideas to colleagues. And it will develop your ability to work effectively as part of a co-ordinated, results-driven team.
The Person
*An excellent telephone manner;
*Good written communication;
*Demonstrate leadership skills from the start;
*Focussed on making a difference;
*A team focused approach;
*Commercially minded;
*Resilience and tenacity;
*Ability to engage in a positive way with colleagues
*Determination, drive and a 'will to win';
*The intellect, flexibility and sense of humour necessary to overcome difficulties;
*Energy and enthusiasm about our client's brand, but with the maturity and gravitas to be credible;
*Ability to use technology and appreciate its range and scope of commercial applications;
*Responsive to requirements;
*Be an excellent ambassador for the Company;
Good academic credentials are important, of course. But you will also need to demonstrate a keen interest in operation of the business and have the initiative and drive to take on new challenges and work to tight deadlines.
If you want a fast tracked career towards management and possess all the right personal skills we look forward to hearing from you.
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| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Business Improvement Manager |
| Salary/rate |
|
£40000 - £50000/annum |
| Location |
|
Solihull, West Midlands |
| Job Number |
|
101333755 |
| Posted |
|
02/02/2012 (09:03) |
| Agency/Employer |
|
Curve Recruiting Ltd |
| Description
|
|
Our Client
Based in the West Midlands, our client has been providing leading edge solutions to well-known brands throughout the UK, continually providing enhanced solutions that meet the demands of a 21st Century service provider.
With over 40 years experience focusing on loyalty, finance and data services throughout the retail, travel and sport sectors, our client has gained an enviable reputation, which allows them to support and enhance the services offered to over 200 companies with a customer group of 4 million based throughout the UK and Europe.
Business Improvement Manager
An exciting opportunity has arisen to work for a forward thinking organisation as a Business Improvement Manager
Key Responsibilities:
To champion continuous business improvements and advocate change to transform the business by defining benefits, planning business improvement changes, assessing progress towards realisation and achieving objectives and KPIs.
The ideal candidate will have:
*Change advocate - Change Management experience
*Excellence Model and quality standards knowledge
*SIX SIGMA or Lean SIX SIGMA knowledge and experience
*Financial Services experience
*Broad technical knowledge
*Mentoring experience
*Training experience
*Benefits realisation and budget management experience
*Excellent MS Office skills, plus VISIO
What's on offer:
This role is high profile and has the opportunity to influence and work closely with executives and senior managers, so a fantastic opportunity to make a difference.
Lots of exposure to all areas in the business.
How to Apply:
Please apply via the job board. PLEASE BE ADVISED THAT BECAUSE OUR CLIENT IS BOUND BY FSA REGULATIONS THEY CANNOT EMPLOY ANYONE WHO WOULD FAIL A CREDIT CHECK.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Head Chef |
| Salary/rate |
|
£25000 - £30000/annum |
| Location |
|
City of London, London |
| Job Number |
|
105161557 |
| Posted |
|
01/02/2012 (09:32) |
| Agency/Employer |
|
Curve Recruiting Ltd |
| Description
|
|
Head Chef - Contract Catering
Are you looking for an exciting role which is challenging, but ultimately rewarding? Are you a manager with a track record of leading teams in a fast paced environment?
Our client is one of the foremost companies within the healthcare industry, and a global contract service provider, providing a range of high quality catering and support services. As part of a larger global organisation, our client is a specialist and niche company supporting within the healthcare industry.
Our client is an organisation who feel that trust and integrity are critical in the delivery of excellent service to their clients and service users. They ensure that a range of nutritionally sound meal solutions are adapted for different resident groups as they recognise that one type of meal solution does not fit everybody.
We currently have an exciting opportunity for a Head Chef to join and manage a key contract. You will be managing the team of 10 on a day to day, providing a service on a 5 day a week basis. Responsible for all aspects of the management and the administration of the catering operation, you will also have hands on involvement in food preparation.
You will need to be highly creative as you will be working within a very small budget to provide breakfast and a 3 course meal. You will be comfortable working in a demanding, fast paced environment, but it will be ultimately rewarding.
You will also train and develop staff skills, introduce exciting ideas and initiatives to the team and advice and implement ideas to minimise wastage of money and manpower without compromise to our client's high quality standards. Your attention to detail will be second to none! You will have to be a strong leader, great communicator and able to motivate a team to deliver the best results for our client.
Catering experience within similar environments is essential with a strong empathetic personality. The ideal candidate will have proven chef experience and holds a C&G 706/1,706/2 or NVQ equivalent and have a proven management track record within a similar environment.
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| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Internal Quality Auditor |
| Salary/rate |
|
£17000 - £18000/annum |
| Location |
|
Birmingham |
| Job Number |
|
105161493 |
| Posted |
|
27/01/2012 (11:51) |
| Agency/Employer |
|
Curve Recruiting Ltd |
| Description
|
|
Internal Quality Auditor
Our client is the UK's market leader in laundering services and textile rental; they also offer direct sale of work-wear and leisure clothing.
An exciting opportunity has arisen for a multipurpose role encompassing duties of an Internal Quality Auditor and health and safety inspector in the Workwear division.
The purpose of this role is to ensure that the service being provided is second to none by providing a top quality product every time. Our client realises that quality comes not from inspection but from implementation and maintenance of good process and procedures, also under your remit will fall the Health and Safety of the Plant and its people.
*To audit of a number of areas within the business and to facilitate external audits.
*To be responsible for the implementation and practice of all procedures necessary for the maintenance of the QMS
*Assist in the development and delivery of training programs.
*Investigating customer service issues, call logs and service quality failure.
*To inspect and evaluate the product, ensuring that it is fit for purpose, meet customer requirement, meet customer expectations & meet legal compliance.
*Ensure that all activities are conducted in accordance with the requirements of Health and Safety at work act and COSHH regulations.
*Use route cause analysis to pin-point problem areas.
*To ensure all personnel adhere to Health and Safety procedures.
This role requires someone with an eye for detail and a history of hitting targets.
If you enjoy problem solving and are able to work as part of a dynamic team, and have the knowledge of quality guidelines and ISO 9001 standards and experience in the service industry then please do get in touch.
Preferred candidates will hold either an IOSH or NEBOSH certificate.
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| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Collections Team Manager |
| Salary/rate |
|
£25000 - £35000/annum incentives |
| Location |
|
Solihull, West Midlands |
| Job Number |
|
101332985 |
| Posted |
|
27/01/2012 (09:18) |
| Agency/Employer |
|
Curve Recruiting Ltd |
| Description
|
|
Based in the West Midlands, our client has been providing leading edge solutions to well-known brands throughout the UK, continually providing enhanced solutions that meet the demands of a 21st Century service provider.
With over 40 years experience focusing on loyalty, finance and data services throughout the retail, travel and sport sectors, our client has gained an enviable reputation, which allows them to support and enhance the services offered to over 200 companies with a customer group of 4 million based throughout the UK and Europe.
COLLECTIONS TEAM MANAGER
An exciting opportunity has arisen to work for a forward thinking organisation as a Collections Team Manager. The purpose of this role is to manage a team of collection advisors in a busy fast moving call centre, responsible for the monitoring, coaching, motivation and performance this will include analysing performance statistics, achieving agreed Collection key performance targets.
Key Responsibilities:
* Day to day management of a Team of collectors, monitoring of inbound and outbound telephone activity, monitoring collection work queues, creating and maintaining a motivational environment and uphold all defined policy and procedures and ensure that a culture of support and encouragement is achieved through evidence of on-going coaching mentoring and development of the team.
* Performance management of individuals using various management information and real time statistics available from the ACD, Dialler and collection work queues.
* Work with Management and other Team Manager's to plan and implement priorities of the department and your team.
* Set up and monitoring of daily dialler campaigns ensuring optimum delivery of service.
* Maintain performance statistics for your team and hold regular team and individual performance reviews.
* Ensure staffs adhere to collections policy and procedure and undertake quality audit performance on a monthly basis for each individual feedback to individual in a positive manner working to resolve any issues identified.
* Produce daily, weekly monthly individual and team performance statistics and any ad hoc reports as necessary.
* To proactively challenge the processes and procedure in place and work closely with all teams to continually refine work methods in order to meet the demands set by the Management team.
The ideal candidate will have:
* Demonstration of good people management
* Knowledge of dialler operations
* Demonstration of practical experience with a thorough knowledge of gained in a call centre/collections industry.
* High level of computer literacy
What's on offer:
Opportunity to be part of a fast growing organisation
Competitive salary
Autonomy in the role.
Able to bring new ideas to the role.
Exposure to different business areas
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Inbound Sales Team Leader |
| Salary/rate |
|
£25000 - £35000/annum £6-9K OTE |
| Location |
|
Solihull, West Midlands |
| Job Number |
|
101332984 |
| Posted |
|
27/01/2012 (09:12) |
| Agency/Employer |
|
Curve Recruiting Ltd |
| Description
|
|
Based in the West Midlands, our client has been providing leading edge solutions to well-known brands throughout the UK, continually providing enhanced solutions that meet the demands of a 21st Century service provider.
With over 40 years experience focusing on loyalty, finance and data services throughout the retail, travel and sport sectors, our client has gained an enviable reputation, which allows them to support and enhance the services offered to over 200 companies with a customer group of 4 million based throughout the UK and Europe.
Inbound Sales Team Manager
An exciting opportunity has arisen to work for a forward thinking organisation as an Inbound Sales Team Manager. The purpose of this role is to manage, lead, coach and motivate a team of inbound sales advisers in order to maximise performance and productivity.
Key Responsibilities:
1. You'll be responsible for ensuring your team meet their individual and overall targets such as SLA/PCA calls taken, sales generated, revenue generation, and overall conversion and quality targets.
2. You'll analyse performance data for your individuals on a daily basis and from this develop plans to increase productivity, motivations etc. The data may be in the format of numerical, written data in spread sheets/other formats, call monitors, etc).
3. You'll spend 70% of your day observing and coaching each inbound advisor within your team, implementing coaching "instant traffic light" feedback and performance improvement plans for each advisor as necessary in order to improve team/departmental performance.
4. You'll also be responsible for holding monthly 121 performance reviews, identifying areas for improvement and setting the appropriate development plans
5. You'll work closely with the sales coach to ensure both inductions and training programmes meet the department's needs. You'll also conduct regular training needs analysis and succession planning for your people
6. You'll be required to hold a daily Buzz and any ad hoc briefs with your team of advisers to ensure they are informed of any business change
The ideal candidate will have:
* Experience of managing a sales team in a call centre environment.
* Proven track record of achieving results through building high performing teams.
* Detailed knowledge of contact centre technology.
What's on offer:
* This is a growing department with lots of opportunity for progression.
* Uncapped commission
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Brand/ Marketing Manager |
| Salary/rate |
|
£27000 - £28000/annum Bonus + Car |
| Location |
|
England, UK |
| Job Number |
|
129156106 |
| Posted |
|
26/01/2012 (10:38) |
| Agency/Employer |
|
Curve Recruiting Ltd |
| Description
|
|
Brand/Marketing Manager
Flexible as to location
The objective of the Brand/Marketing manager is to be brand orientated, stimulating and creative with a marketing focus and have a committed customer relationship outlook that represents the company's ethos. The manager will oversee all marketing, advertising and promotional activities, (including in-house marketing and communications) establish marketing strategies to meet organizational objectives. Evaluate customer research, market conditions, analyse competitor data and implement marketing plan changes as needed. Research is a key part of the role, especially to keep the brand up to date. This can involve all aspects, from looking into how effective a piece of marketing is, to monitoring the current market trends. Developing clear brand guidelines, to make sure everything the company produces is right for its audience.
Duties and Responsibilities:
*Be capable of effectively marketing and generating consumer interest.
*Maintain client and customer relations.
*Co-ordinate planning, training and development activities.
*Be able to create a welcoming environment and become the face of the brand.
*Demonstrate the ability to relate to a wide range of people.
*Have the ability to co-ordinate high volumes of work under pressure of deadlines.
*Have the ability to work within a dynamic environment.
*Have the ability to operate with a high degree of autonomy and initiative.
*Demonstrate a track record of developing and nurturing effective relationships.
*Demonstrate the ability to maintain confidentiality.
*Responsible for adherence to budgeted operational costs.
*Responsible for the timely completion of weekly/monthly paperwork.
*Maximise sales by using retail concepts, merchandising and counter displays.
*Other duties as directed by Group Executive Chef & Operations Manager.
*Drive company vehicles around, to and from locations as directed by your line manager.
*Drive company vehicles in accordance with the company car driver's policy.
*Lead and manage in a consistent manner
Ensures delivery of high quality product and service which meets the needs of the client:
*Concerns raised by line manager are actioned within 24 hours and the solution strategy discussed and agreed with Line Manager.
*Budget variances are justified and clearly communicated.
*Reporting is completed by the weekly / monthly deadlines 100% of the time.
*Timely delivery of all services.
*Customer complaints/negative feedback is limited to incidents which do not repeat and can be corrected satisfactorily as they occur.
*Provide consistency & quality of marketing & promotional material.
*Provide a consistent high standard of service.
*Duties are coordinated in a timely, efficient and accurate manner.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
HR Business Partner |
| Salary/rate |
|
£50000 - £51000/annum Up to £30K in benefits |
| Location |
|
Nottingham, Nottinghamshire |
| Job Number |
|
123218357 |
| Posted |
|
26/01/2012 (10:09) |
| Agency/Employer |
|
Curve Recruiting Ltd |
| Description
|
|
HR Business Partner
Nottingham
A leading FTSE100 Global organisation whose services provide valuable insight to organisations in 90 countries across multiple industry sectors currently require a strong HR Business partner.
The role requires someone with strong generalist experience who is able to manage across broad cultural diversity defining and implementing appropriate HR Strategies to support specific business units in conjunction with senior management.
You will deliver a people plan to support the needs of the assigned business units coaching and supporting Stakeholders in key HR policy, practise & procedures.
This role requires someone who is able to adapt to multiple cultures across the group whilst maintaining a centralised focus for policies and procedures.
You will need to need to have demonstrable experience in
Mergers and Acquisitions, Organisational Design and People planning strategy and performance management coupled with the ability to adapt your expertise across a number of business units.
Experience of working within a Digital media organisation is highly desirable for this role.
Skills and Experience required:
* Strong ability to challenge and influence decisions at various levels.
* Experience of Client relationship management.
* A full breadth of knowledge across multiple HR expertise areas including organisational design,
employee relations, Talent management, change management and mergers and acquisitions.
* Strong commercial understanding and experience of working across multiple cultural diversity.
The role is located in Nottinghamshire however there will be an element of travel required.
If you have the skills and expertise for such a successful global operation, then please apply now for immediate consideration.
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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Customer Service Advisor Full time, shift work |
| Salary/rate |
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£13800/annum Target related Bonuses |
| Location |
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Solihull, West Midlands |
| Job Number |
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101332661 |
| Posted |
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25/01/2012 (11:19) |
| Agency/Employer |
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Curve Recruiting Ltd |
| Description
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Our Client
Based in the West Midlands our client has been providing leading edge solutions enabling well-known brands to continually provide enhanced solutions that meet the demands of a 21st Century service provider.
With over 40 years' experience focusing on loyalty, finance and data services throughout the retail, travel and sport sectors our client has gained an enviable reputation, which allows them to support and enhance the services offered to over 200 companies with a customer group of 4 million based throughout the UK and Europe.
The Role of Customer Service Advisor
An exciting opportunity has arisen to work for a forward thinking organisation as a Customer Service Advisor. The role is customer focused where you will be responding to incoming calls & enquiries from our diverse customer & business partners, whilst continually delivering excellence in service.
Key Responsibilities of Customer Service Advisor
*Provide effective, efficient and professional customer support at all times to business partners and customers
*Proactively resolving product queries and enquiries, escalating when necessary
*Promote product range highlighting the benefits that meet the customer's needs
*Maintain accurate records & work within KPI's
*Be fully aware of industry regulations and work within these at all times
We want You!
So, what makes a great Customer Service Advisor...............
*Previous experience in a similar role or environment including retail
*Customer focused on providing excellence
*Support & demonstrate company values and brand awareness
*Proactive, positive and genuine desire to achieve
*Team player
What's on offer for the role of Customer Service Advisor?
*Competitive Salary starting at £13,700
*Bonus Scheme that rewards achieving performance targets
*Retail Discount Card
*Career Progression
*Core Hours 8.30am-9pm Monday to Friday/9am-6pm Saturday/10am-6pm Sunday
*Shift rota to include a 37.5 hour week
How to Apply
Our Client works within a regulated industry and all new employees are subject to pre-employment checks that look into work history, academic qualifications and credit checks. Should you wish to apply for the role of Customer Service Advisor please be aware that these checks will be undertaken and form an essential part of the recruitment process. Please apply via the job board.
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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End February |
| Contact Details |
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| Job Title |
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General Manager |
| Salary/rate |
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£37000/annum |
| Location |
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Kent |
| Job Number |
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105161243 |
| Posted |
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19/01/2012 (12:52) |
| Agency/Employer |
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Curve Recruiting Ltd |
| Description
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Our Client prides themselves on developing and delivering original food and service solutions across a variety of contracts. They are passionate about what they do and are dedicated to providing their clients with the highest quality service. They aspire to be a truly great company and to set the benchmark against which other companies will be judged.
With an extensive geographic and market sector coverage, their business is diverse, operating in different regions and cultural environments. Their continued focus on the needs of customers and clients through specialist, local teams puts them in a unique position to maintain growth in expanding markets.
The Position
We are looking for a talented, enthusiastic and experienced General Manager to lead a highly motivated and focused team to deliver exceptional quality services in an amazing environment. Managing the tea room on a daily basis, alongside a healthy conference and banqueting service you will also be able to ensure that the needs and expectations of all stakeholders are met.
Situated in extensive grounds this site requires an exceptional manager who can consistently deliver a high quality service to all customers.
The Person
The ideal candidate will have:
* Excellent people skills, able to motivate, lead and develop a diverse team
* Passion about food and customer service
* Good financial and commercial acumen
* High standards and be quality driven
* Interpersonal, administrative and organisational skills
* An eye for detail
* A 'Can do' attitude
* Confidence to communicate at all levels
* Conference and Banqueting experience
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Permanent |
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N/A |
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ASAP |
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Chef Manager |
| Salary/rate |
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£25500 - £26000/annum Benefits |
| Location |
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City of London, London |
| Job Number |
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105161230 |
| Posted |
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19/01/2012 (09:06) |
| Agency/Employer |
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Curve Recruiting Ltd |
| Description
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Chef Manager
Central London
Our client is one of the foremost companies within the contract catering industry, providing a range of high quality catering and support services. As part of a large organisation, our client is a specialist and niche company supporting many companies in the business and industry sector.
Our client is an organisation who feels that trust and integrity are critical in the delivery of excellent service to their clients and service users. They ensure that a range of nutritionally sound meal solutions are adapted for different clients as they recognise that one type of meal solution does not fit all environments.
Responsibilities
A fantastic career opportunity has arisen to be responsible for effectively managing the catering operation for a prestigious client located in central London. The catering operation consists of a range of offerings from a snack bar, canteen to retail and vending. Through maintaining and controlling accounting procedures, you will ensure that all catering services are provided within a strict budget. Through being compliant with bookwork and accounting procedures, you will be responsible for P and L and all aspects of the contract.
Candidate Profile
* Retail catering experience.
* Knowledge of HR policies and procedures.
* An awareness of how to drive sales.
* Ability to liaise and communicate with stakeholders and clients.
* Has sound knowledge of budget and accounts.
* Somebody who can engage and train staff and delegate effectively.
* Must have excellent communication skills.
* Must be somebody who can complete tasks and be an adept problem solver.
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Permanent |
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N/A |
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ASAP |
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