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48 jobs from Code Blue Recruitment next page »

Job Title Norwegian / Finnish / Danish / Swedish Payment Support Agent Salary/rate £13500 - £14500/annum Location Belfast, Northern Ireland Job Number 109177691 Posted 09/02/2012 (13:31) Agency/Employer Code Blue Recruitment Description RELOCATION PACKAGE AVAILABLE My client is an international firm supporting various Bluechip clients deliver first class customer service / technical and sales support. Payment Support Agent – Norwegian / Swedish / Danish / Finnish Responsibilities: • Deals with customer contact via email and telephone in an empathetic, calm, friendly, responsive and efficient manner. • Proactively demonstrates and provides focused reassurance to customers. • Is constantly alert and conscious of the customer’s needs. • Makes customers feel confident that their needs are being met. • Focuses on the customer to ensure that full ownership is assumed and provided during every customer interaction. • Ensures that the highest levels of quality, Customer satisfaction and honesty are maintained through adherence to agreed processes and Service Level Agreements. • Adheres to stringent protocols with dealing with Payment Services • Proactively seeks ways to improve both own and the teams standards of customer service delivery • Proactively keeping up to date on all new procedures, systems and information by being attentive to and acting upon information advised. • Actively engages in your approach to ongoing learning to ensure sufficient knowledge to excel in the role • Being an ambassador for the brand Essential Criteria: • Customer Focus – 12 months previous experience in a Customer Service environment providing inbound telephone/Email support •Fluency in written and spoken English • Specialist Expertise - Ability to demonstrate compassion for a caller’s situation through language and intonation. Experience in Microsoft Office and Internet • Working with others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale • Effective Communication – Conveys information concisely and effectively. Excellent communication skills both verbal and written • Resilience - Demonstrates resilience and ability to work on own initiative • Responsibility for Results - Demonstrates ownership and accountability to achieve targets. • Problem Solving - Demonstrates problem solving and shares best practice with the overall customer experience, focusing on customer engagement • Planning & Organising - Ability to multi-task. Job Type Permanent Contract Length N/A Start Date March 2012 Contact Details

Job Title Norwegian MSN Customer Support Agent Salary/rate £13400 - £13500/annum £13500 + Company benefits Location Belfast, Northern Ireland Job Number 113577411 Posted 09/02/2012 (13:31) Agency/Employer Code Blue Recruitment Description RELOCATION PACKAGE AVAILABLE MSN Customer Support / Moderator – Norwegian or Hebrew My client is an international firm supporting various Bluechip clients deliver first class customer service / technical and sales support. • Interact with customers via an online community • Provide technical support for Microsoft customers using the tools and resources provided • Follow defined processes to create a positive customer and partner experience • Effectively communicate with customer via written correspondence in the Answers platform • Owning and resolving technical issues that are provided by the customers • Answer, Create, Merge, Split, and moderate posts and threads in the Answers Platform. • Prioritize customer engagement to meet Service Level Agreement (SLA) based on the severity of the case • Drive customer satisfaction and market share for Microsoft • Ability to answer users’ product/service related questions • Manage forums traffic and ensure an abuse free environment • Flag threads as questions or general discussions by adding tags (meta data) • Block or ban certain users with SPAM like activities or abusive content/post • Set alerts or notifications on threads and posts Skills Required • Fluency in written and spoken English with Norwegian or Hebrew • Customer Focus – Demonstrates 6 months experience in a customer service environment. • Specialist Expertise- Demonstrates excellent technical proficiency and in depth knowledge of Microsoft products • Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale • Planning & Organising - Ability to multitask, plan and prioritise workload • Effective Communication - Excellent communication skills both verbal and written. Experience of dealing with internal/external customers • Resilience - Demonstrates resilience and ability to work on own initiative • Problem Solving - Demonstrates problem solving and troubleshooting skills • Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets • Managing Change- Ability to work effectively in a fast-pace, dynamic and changing environment • Negotiation and Influencing - Excellent negotiation skills and ability to deal confidently with escalations /complaints Please note should you not receive a response with in 2 days, please accept this as not being successful. Code Blue Recruitment can not always respond to all applicants due to high volumes of CV's received on a daily basis. Job Type Permanent Contract Length N/A Start Date ASAP Contact Details

Job Title Hebrew MSN Customer Support Agent Salary/rate £13400 - £13500/annum £13500 + company benefits Location Belfast, Northern Ireland Job Number 113577416 Posted 09/02/2012 (13:31) Agency/Employer Code Blue Recruitment Description RELOCATION PACKAGE AVAILABLE MSN Customer Support / Moderator – Norwegian or Hebrew My client is an international firm supporting various Bluechip clients deliver first class customer service / technical and sales support. • Interact with customers via an online community • Provide technical support for Microsoft customers using the tools and resources provided • Follow defined processes to create a positive customer and partner experience • Effectively communicate with customer via written correspondence in the Answers platform • Owning and resolving technical issues that are provided by the customers • Answer, Create, Merge, Split, and moderate posts and threads in the Answers Platform. • Prioritize customer engagement to meet Service Level Agreement (SLA) based on the severity of the case • Drive customer satisfaction and market share for Microsoft • Ability to answer users’ product/service related questions • Manage forums traffic and ensure an abuse free environment • Flag threads as questions or general discussions by adding tags (meta data) • Block or ban certain users with SPAM like activities or abusive content/post • Set alerts or notifications on threads and posts Skills Required • Fluency in written and spoken English with Norwegian or Hebrew • Customer Focus – Demonstrates 6 months experience in a customer service environment. • Specialist Expertise- Demonstrates excellent technical proficiency and in depth knowledge of Microsoft products • Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale • Planning & Organising - Ability to multitask, plan and prioritise workload • Effective Communication - Excellent communication skills both verbal and written. Experience of dealing with internal/external customers • Resilience - Demonstrates resilience and ability to work on own initiative • Problem Solving - Demonstrates problem solving and troubleshooting skills • Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets • Managing Change- Ability to work effectively in a fast-pace, dynamic and changing environment • Negotiation and Influencing - Excellent negotiation skills and ability to deal confidently with escalations /complaints Please note should you not receive a response with in 2 days, please accept this as not being successful. Code Blue Recruitment can not always respond to all applicants due to high volumes of CV's received on a daily basis. Job Type Permanent Contract Length N/A Start Date Contact Details

Job Title JWD Salary/rate £16000 - £20000/annum Location Huddersfield, West Yorkshire Job Number 113574682 Posted 09/02/2012 (13:31) Agency/Employer Code Blue Recruitment Description My client is a well established retailer who is currently seeking to expand the Web Development team and recruit a Graduate / Junior Web Developer. This is an excellent opportunity for a recent Graduate with one years commercial expeirence to establish a career for themselves. This role would suit an individual with a passion for technology who is looking to enhance their skills within a talented development team. The successful candidate will have an enthusiasm for development and should possess the passion and desire to embrace development challenges. Working alongside other Web / Software Developers you must be able to demonstrate key skills in the following: •Strong C# / .NET programming ability essential, ideally with at least one year of commercial experience. Candidates must have relevant qualifications / experience to be considered for this post. Should you not receive a response with in 2 days please accept this as not being sucessful. Code Blue Recruitment can not always response to all applicants due to high volumes of CV's received on a daily basis. Job Type Permanent Contract Length N/A Start Date Contact Details

Job Title Business Development Manager Salary/rate £25000 - £35000/annum Up to £35k basic + comm + car Location London Job Number 118433778 Posted 09/02/2012 (13:31) Agency/Employer Code Blue Recruitment Description My client is a leading supplier of passive fire protection products in Europe and they are currently looking to expand in to the UK Market. The company specialises in high performance certified products, correct fire safety design, risk assessment and training installers. Initially the successful candidate will be working from the London office concentrating on growing the business in and around the London area. Duties include: •Building and maintaining strong working relationships with new clients •Generating own leads / appointments •Attending meetings with potential clients to discuss products / services and secure business •Reporting to the CEO with support from the UK based manufacturing facility on developments The candidate must be self motivated and capable of working alone and unsupervised to grow the business with specialist contractors and installers, offering advice and training on the correct products and installation requirements to meet the latest fire regulations. Previous experience would be an advantage, training will be available. Once a sound base has been established in the UK their will be opportunities to deal with business in parts of Europe. A competitive salary with the usual benefits. Company Car, phone, laptop. Should you not receive a response with in 2 days please accept this as not being sucessful. Code Blue Recruitment can not always response to all applicants due to high volumes of CV's received on a daily basis. Job Type Permanent Contract Length N/A Start Date Contact Details

Job Title HR Assistant Salary/rate £17000 - £18000/annum Location Huddersfield, West Yorkshire Job Number 123218273 Posted 09/02/2012 (13:31) Agency/Employer Code Blue Recruitment Description My client is currently seeking to expand their HR team based in their Huddersfield office. This is an excellent opportunity for someone wanting to progress their career to the next level and work with a company who can provide training and support. Candidates must have worked in HR previously either as an Assistant or Administrator. Duties to include: • Supporting the HR Manager and Payroll department with Administration • Dealing with all staff enquiries • Liaising with internal departments • Organising training events for various department / employees • Recruitment process, screening CV’s and short listing, arranging interviews, sending offer letters etc, • Entering starters and leavers onto the internal system • Welcoming new starters ensuring they are shown around the premises and introduced to all members of staff • Performance management reviews • Discipline and grievances • Attendance management Please note that Code Blue Recruitment can not always respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response with in 2 days, please accept this as not being successful. Job Type Permanent Contract Length N/A Start Date Contact Details

Job Title Proposals Engineer Location Malton, North Yorkshire Job Number 112157064 Posted 09/02/2012 (13:31) Agency/Employer Code Blue Recruitment Description My client is a leading global supplier of oil and gas metering computer systems located in North Yorkshire. As a consequence of their continued year on year success they are currently looking for hard working and enthusiastic people with a professional, flexible and customer focused attitude to fill the following position The Proposals Engineer will be a key part of a growing Proposals team, reporting directly to the Proposals Manager.Once assigned a customer enquiry, the Proposals Engineer will be ultimately responsible for the successful turnaround of a commercial viable and technically compliant proposal to agreed deadlines. The candidate must have a personable and professional manner as daily interaction with internal engineers is required to deliver a compliant solution to the customer. In Summary the Proposals Engineer will: ·Produce technically compliant proposals to agreed timescales using company procedures. ·Be involved in all stages of the proposals process from enquiry to final submission. ·Must have an excellent command of the English language-both oral and written ·Have working experience in the preparation of written engineering documentation ·Have significant working experience of Microsoft office packages; in particular Word and Excel ·Ideallyhave an engineering based qualification and/or have a working engineering background ·Familiarity with drawing packages such as AutoCAD and MS Visio ·Familiarity with control systems(DCS/SCADA/PLC) would be anadvantage ·Familiarity with metering computer systems would be asignificant advantage Please note, should you not receive a response with in 3 days please accept this as not being successful. Code Blue Recruitment can not always respond due to the high volumes of CV's received on a daily basis. Job Type Permanent Contract Length N/A Start Date Contact Details

Job Title Norwegian EA FIFA Agent Salary/rate £15400 - £15500/annum £15,500 + Company benefits Location Belfast, Northern Ireland Job Number 113577397 Posted 09/02/2012 (13:31) Agency/Employer Code Blue Recruitment Description RELOCATION PACKAGE AVAILABLE My client provides support to a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, they have developed some of the world’s most popular games and game franchises. The company currently supports all major gaming platforms. They currently handle enquiries regarding a number of products across the major platforms. These include PC games from all genres and console games for PS3, Xbox, DS and PSP. EA FIFA Support Agents – Norwegian The Role… The Worldwide Customer Experience team is looking to find a Community Moderator to interact with EA Sports gamers and grow EA communities by relaying product information and updates while assisting with current issues. Responsibilities… The Community Moderator will be responsible for: • Sports product expertise for product specific forum moderation and community interactions • Helping to build and grow the community by preserving/developing overall community health • Acting as a Community Advocate, surfacing community needs to the game teams • Surfacing major bugs to the team, internal stakeholders and developers to keep the community and operations counterparts apprised of fixes • Write a regular report summarizing trends, reactions, and emergent game play feedback from the community to inform development and product groups on the state of the community • Handle requests from Games Studios and Product Managers to assist internal stakeholders with information gathering for actionable items • General support and participation as a member of the live team • Critical thinking and process analysis Essential Criteria… What we are looking for: • Fluency in written and spoken English • Fluency in written and spoken Norwegian • Familiarity with social networking and latest ways to communicate (Facebook, Twitter, YouTube, Google+, etc.) • Effective Communication: Exceptional and professional communication skills; both verbal and written • Customer Focus: minimum 2 years of customer service experience • Specialist Expertise: A high level of understanding of EA products, experience in network troubleshooting for online gameplay, intermediate to advanced Microsoft Office skills • Working with Others: Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale. A “Never Say Die” and upbeat personality, infectious to team members • Planning & Organising: Must be detail oriented with strong organizational and follow up skills, and the ability to be flexible and maneuver through competing priorities • Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets • Resilience - Demonstrates resilience and ability to work on own initiative • The drive to “Challenge Everything”, every day Code Blue Recruitment can not always respond to all applications due to high volumes of CV's received on a daily basis. Should you not receive a response with in 3 working days please accept this as not being successful. Job Type Permanent Contract Length N/A Start Date ASAP Contact Details

Job Title Financial Advisor School Coordinator Salary/rate £16000 - £18000/annum Location Huddersfield, West Yorkshire Job Number 101333691 Posted 09/02/2012 (13:31) Agency/Employer Code Blue Recruitment Description My client is currently looking to recruit an experienced Coordinator to join their business based in Huddersfield. Purpose of the role: The purpose of this role is to help co-ordinate the processes and admin support for the company and support the Programme Co-ordinator with the facilitation and delivery of the programme. Responsibilities: • To manage the company commission pipeline and deal with queries from advisers. • Liaise with providers to resolve any commission queries. • Maintain the new business register for the company. • To record / scan all client files for the company and securely destroy relevant documents. • To handle telephone queries • Produce MI and create reports. • Monitor and distribute documentation that is received. • Maintain lead management database • Responsible for the monitoring of the central inbox and recording all enquiries onto the interest log ready for the school recruiter to contact. • Assist in the maintenance of the FAS Learning Management System (LMS) content e.g. loading material, virtual classroom links and homework. • Support the trainer(s) in producing / collating learning materials for all training sessions. • When required deal with telephone queries with regards to FAS and provide preliminary information, pass onto recruitment consultant for follow up. • Organise travel and accommodation bookings for the team. • Support the recruitment consultant by undertaking telephone and internet research about potential markets and key contact for the School. • Assist the recruitment consultant with the application process and assessment centre events. • Support the co-ordination of learning events on the day e.g. arrange room, greet delegates and trainers. • Liaise with the FAS team to help gather feedback from students at various key milestones within the programme. • To undertake projects as and when required, to support the needs of the business or to achieve departmental objectives. Risk: • Awareness of risks which exist within the department and responsible for reporting to their line manager any risk which may impact on the business. TCF: • To highlight to your line manager procedures & processes that do not adhere to the principals of TCF and to put forward suggestions that improve the TCF practices within the department. Information Security • Awareness of all information security principles, policies and procedures and ensure these are followed on a daily basis. Remain vigilant at all times and report any security concerns, suspicions and/or breaches in a timely manner. Candidates must have excellent Excel, Word and PowerPoint skills. Desirable training background. Should you not receive a response with in 48 hours of your application, please accept this as not being successful. Code Blue Recruitment can not always reply due to the high volumes of CV's received on a daily basis Job Type Permanent Contract Length N/A Start Date Contact Details

Job Title Finnish Cisco Presales Agent Salary/rate £14000 - £15000/annum £14,000 per annum + BONUS Location Belfast, Northern Ireland Job Number 113577384 Posted 09/02/2012 (13:31) Agency/Employer Code Blue Recruitment Description My client is an international firm supporting various Bluechip clients deliver first class customer service / technical and sales support. Cisco Presales and Marketing Agent – Finnish / Norwegian / Danish / Dutch Responsibilities: • Make outbound calls to end users to identify and generate lead opportunities and arrange appointments. • Provide solutions for end users and generate meetings for partners to carry out these resolutions. • Make outbound calls on a variety of tailored campaigns for example [Event Invitations, Profiling, New Technology Offerings] • Handle inbound calls to provide information to calls on Cisco products. • You will have an extended knowledge of Cisco as a corporation and all services available to customers. • Maintain ownership until the resolution has been satisfactorily implemented. • Providing support to customers and generating leads via telephone, Email, Chat and social media. Essential Criteria:  Fluency in written and spoken English  Fluency in written and spoken Dutch  Customer Focus – 6 months experience of delivering Customer Service  Specialist Expertise - Minimum of 6 months outbound telephone sales experience. Willing to work toward the Cisco Sales Expert certification within first five months n Working with Others - Ability to work well with others, within a team based environment, supporting the team in achieving highest quality standards and takes active role in building team morale.  Planning and Organisation - Ability to multitask, plan and prioritise workload effectively.  Effective Communication - Excellent communication skills, both verbally and written.  Resilience - Demonstrates resilience and ability to work on own initiative  Problem Solving - Demonstrates problem solving and troubleshooting skills  Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets Desirable Criteria: •Experience in business to business sales • Previous experience in the IT industry A relocation package can be offered for successful candidates. Please note should you not receive a response with in 2 days, please accept this as not being successful. Code Blue Recruitment can not always respond to all applicants due to high volumes of CV's received on a daily basis. Job Type Permanent Contract Length N/A Start Date ASAP Contact Details

Job Title Finnish EA Gaming Support Agent Salary/rate £15400 - £15500/annum £15,500 + Company Benefits Location Belfast, Northern Ireland Job Number 113577392 Posted 09/02/2012 (13:31) Agency/Employer Code Blue Recruitment Description RELOCATION PACKAGE AVAILABLE My client provides support to a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, they have developed some of the world’s most popular games and game franchises. The company currently supports all major gaming platforms. They currently handle enquiries regarding a number of products across the major platforms. These include PC games from all genres and console games for PS3, Xbox, DS and PSP. The person in this position will work in a team environment to support customers with billing and account enquiries and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. Responsibilities: • Provides excellent customer service and technical support to skilled gamers via telephone and email • Provides a positive customer experience through, efficient, friendly, high quality response • Fields customer inquiries across all support channels: o Member Services, o In-Game Support o Technical Support • Completes translations from English to [EU Language] for standard texts and templates • Maintains a good working knowledge of products and services and PC technical support. • Assists with knowledgebase maintenance, FAQ review, and pre-formatted responses. • Takes part in, and encourages active participation in team discussion activities SKILLS Essential Criteria: • Be able to demonstrate a keen interest and passion for gaming • Fluency in written and spoken Finnish • Fluency in written and spoken English • Customer Focus - 6 months outstanding customer service experience in a service driven environment • Specialist Expertise - Demonstrates expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives) • Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale • Planning & Organising - Ability to multitask, plan and prioritise workload • Effective Communication - Excellent communication skills both verbal and written • Resilience - Demonstrates resilience and ability to work on own initiative • Problem Solving - Demonstrates problem solving and troubleshooting skills • Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets Desirable Criteria: • 2 years outstanding customer service experience in a service driven environment Candidates should only apply if they meet the above criteria. Code Blue Recruitment can not always respond to all applications due to high volumes of CV's received on a daily basis. Should you not receive a response with in 3 working days please accept this as not being Job Type Permanent Contract Length N/A Start Date ASAP Contact Details

Job Title French EA Gaming Support Agents Salary/rate £15400 - £15500/annum £15,500 + Company benefits Location Belfast, Northern Ireland Job Number 113577390 Posted 09/02/2012 (13:31) Agency/Employer Code Blue Recruitment Description RELOCATION PACKAGR AVAILABLE My client provides support to a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, they have developed some of the world’s most popular games and game franchises. The company currently supports all major gaming platforms. They currently handle enquiries regarding a number of products across the major platforms. These include PC games from all genres and console games for PS3, Xbox, DS and PSP. The person in this position will work in a team environment to support customers with billing and account enquiries and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. Responsibilities: • Provides excellent customer service and technical support to skilled gamers via telephone and email • Provides a positive customer experience through, efficient, friendly, high quality response • Fields customer inquiries across all support channels: o Member Services, o In-Game Support o Technical Support • Completes translations from English to [EU Language] for standard texts and templates • Maintains a good working knowledge of products and services and PC technical support. • Assists with knowledgebase maintenance, FAQ review, and pre-formatted responses. • Takes part in, and encourages active participation in team discussion activities SKILLS Essential Criteria: • Be able to demonstrate a keen interest and passion for gaming • Fluency in written and spoken French • Fluency in written and spoken English • Customer Focus - 6 months outstanding customer service experience in a service driven environment • Specialist Expertise - Demonstrates expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives) • Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale • Planning & Organising - Ability to multitask, plan and prioritise workload • Effective Communication - Excellent communication skills both verbal and written • Resilience - Demonstrates resilience and ability to work on own initiative • Problem Solving - Demonstrates problem solving and troubleshooting skills • Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets Desirable Criteria: • 2 years outstanding customer service experience in a service driven environment Candidates should only apply if they meet the above criteria. Code Blue Recruitment can not always respond to all applications due to high volumes of CV's received on a daily basis. Should you not receive a response with in 3 working days please accept this as not being successful Job Type Permanent Contract Length N/A Start Date ASAP Contact Details

Job Title Car Sales Executive - Top Company - Immediate Start! Salary/rate £13876/annum Generous Comission, OTE £35k year 1 Location Dunstable, Bedfordshire Job Number 118432711 Posted 09/02/2012 (13:31) Agency/Employer Code Blue Recruitment Description My clients are a leading sub-prime Car Finance/Car Dealer with 6 successful showrooms across the UK. They are now offering an excellent opportunity for a Sales Executive to work in their Dunstable showroom. Reporting to the Dealer Principal through the Sales Manager, you will accept leads from the telephone contact centre and convert them into the maximum number of car sales achievable. Once applications are received from the contact centre you will make contact with the customer to identify their requirements and secure a convenient appointment for them in the showroom. You will demonstrate suitable cars to the customer and process the application through test drives, swearing the bill of sale and after sales. The successful candidate will ensure each sale is completed both compliantly and in line with the company sales manual. Sales Executives are the public face of the company and must convey a consistently professional and positive manner at all times. The role will require the candidate to be flexible with their working hours as some evenings and weekends are required. In return the company offer a basic salary with a generous commission structure. The company will also provide full and comprehensive training on all their products and services and continued support. You will have the ability to build relationships with customers and outstanding telephone skills. Recent sub-prime sales experience is preferred, but not always mandatory. Suitable candidates must have drive and ambition and be able to deliver top class service from initial contact through to after sales. You must also be willing to work evenings and weekends where necessary and hold a full UK Driving Licence. Role would suit an individual looking to progress their sales career. Job Type Permanent Contract Length N/A Start Date Contact Details

Job Title Car Sales Executive - Top Company - Immediate Star Salary/rate £13876/annum Generous Comission, OTE £35k year 1 Location Bristol, South West Job Number 118432714 Posted 09/02/2012 (13:31) Agency/Employer Code Blue Recruitment Description My clients are a leading sub-prime Car Finance/Car Dealer with 6 successful showrooms across the UK. They are now offering an excellent opportunity for a Sales Executive to work in their Bristol showroom. Reporting to the Dealer Principal through the Sales Manager, you will accept leads from the telephone contact centre and convert them into the maximum number of car sales achievable. Once applications are received from the contact centre you will make contact with the customer to identify their requirements and secure a convenient appointment for them in the showroom. You will demonstrate suitable cars to the customer and process the application through test drives, swearing the bill of sale and after sales. The successful candidate will ensure each sale is completed both compliantly and in line with the company sales manual. Sales Executives are the public face of the company and must convey a consistently professional and positive manner at all times. The role will require the candidate to be flexible with their working hours as some evenings and weekends are required. In return the company offer a basic salary with a generous commission structure. The company will also provide full and comprehensive training on all their products and services and continued support. You will have the ability to build relationships with customers and outstanding telephone skills. Recent sub-prime sales experience is preferred, but not always mandatory. Suitable candidates must have drive and ambition and be able to deliver top class service from initial contact through to after sales. You must also be willing to work evenings and weekends where necessary and hold a full UK Driving Licence. Role would suit an individual looking to progress their sales career. Job Type Permanent Contract Length N/A Start Date Contact Details

Job Title German EA Gaming Support Agents Salary/rate £15400 - £15500/annum £15,500 + Company benefits Location Belfast, Northern Ireland Job Number 113573314 Posted 09/02/2012 (13:31) Agency/Employer Code Blue Recruitment Description RELOCATION PACKAGE AVAILABLE My client provides support to a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, they have developed some of the world’s most popular games and game franchises. The company currently supports all major gaming platforms. They currently handle enquiries regarding a number of products across the major platforms. These include PC games from all genres and console games for PS3, Xbox, DS and PSP. The person in this position will work in a team environment to support customers with billing and account enquiries and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. Responsibilities: • Provides excellent customer service and technical support to skilled gamers via telephone and email • Provides a positive customer experience through, efficient, friendly, high quality response • Fields customer inquiries across all support channels: o Member Services, o In-Game Support o Technical Support • Completes translations from English to [EU Language] for standard texts and templates • Maintains a good working knowledge of products and services and PC technical support. • Assists with knowledgebase maintenance, FAQ review, and pre-formatted responses. • Takes part in, and encourages active participation in team discussion activities SKILLS Essential Criteria: • Be able to demonstrate a keen interest and passion for gaming • Fluency in written and spoken German • Fluency in written and spoken English • Customer Focus - 6 months outstanding customer service experience in a service driven environment • Specialist Expertise - Demonstrates expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives) • Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale • Planning & Organising - Ability to multitask, plan and prioritise workload • Effective Communication - Excellent communication skills both verbal and written • Resilience - Demonstrates resilience and ability to work on own initiative • Problem Solving - Demonstrates problem solving and troubleshooting skills • Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets Desirable Criteria: • 2 years outstanding customer service experience in a service driven environment Candidates should only apply if they meet the above criteria. Code Blue Recruitment can not always respond to all applications due to high volumes of CV's received on a daily basis. Should you not receive a response with in 3 working days please accept this as not being successful. Job Type Permanent Contract Length N/A Start Date ASAP Contact Details

Job Title IT Trainer CRM Sharepoint Salary/rate £28000 - £35000/annum Location Huddersfield, West Yorkshire Job Number 113573580 Posted 09/02/2012 (13:31) Agency/Employer Code Blue Recruitment Description My client is currently seeking to employ an experienced IT Trainer to join their ever expanding business based in Huddersfield. This is an excellent opportunity for someone wanting to take their career to the next level. Candidates should have a valid UK driving licence as some travel maybe required on a adhoc basis to visit otther sites. Purpose of the role: Development and delivery of (internal) user training programmes to support the implementation of MS Dynamics CRM v4.0 and SharePoint 2010 and any other linked applications within the company. Responsibilities: Information Security • Awareness of all information security principles, policies and procedures and ensure these are followed on a daily basis. Remain vigilant at all times and report any security concerns, suspicions and/or breaches in a timely manner. Training and System Support: • Deliver training on the companies Microsoft Dynamics CRM v4.0 Application as well as any other linked applications as defined by the IT Training Manager • Develop training materials for the MS Dynamics CRM v4.0 system • Participate in/co-ordinate user acceptance testing for the MS Dynamics CRM system releases working as appropriate with developers, business users and Project Managers • Deliver training to end users (non-technical) on entering and uploading website content and publishing content using Microsoft SharePoint 2010 as well as any other linked applications as defined by the IT Training Manager • Develop training materials for end users of Microsoft SharePoint 2010 • Participate in/co-ordinate user acceptance testing for website releases working as appropriate with SharePoint developers, business users and Project Managers • Initial liaison with users to identify new system requirements and/or improvements to existing systems. Assess usability and functionality of corporate systems. Ensure that any system defects are channelled back to development • Liase with Business Analysts for knowledge transfer and initial training for new systems and enhancements • Conduct user skills assessments for internal systems - use as the basis for building attendance lists • Develop a broad knowledge of the business processes and their relevance and application to internal systems • Act as "product champion" for internal systems. Provide demonstrations either to internal staff or third parties when requested by management Critical skills required: • Excellent communication, presentation and interpersonal skills • Able to build relationships across a wide range of functions to ensure effective rollout of system training programmes • Ability to maintain up to date industry knowledge of training practices and procedures • Ability to design and deliver effective system training programmes • Able to design and write comprehensive training manuals and training materials in a variety of formats Critical knowledge required: • In depth knowledge of Microsoft Dynamics CRM v4.0 or above and training of users in the use of this application. • In depth knowledge of Microsoft SharePoint 2010 from a non-technical user (content owner) perspective and training of users in the use of this application. • Track record in developing and delivering MS Dynamics CRM v4.0 or above and SharePoint 2010 training courses for end (business) users at a number of organisational levels within a variety of organisations. • Advanced knowledge of MS Office 2010 applications Qualifications required: Essential: • Educated to A level standard or equivalent • Microsoft Office Specialist (MOS) or Microsoft Certified Applications Specialist (MCAS) • Driving Licence Desirable: • TAP, CTP, CLDP, CTT+ or any other industry recognised IT training qualification Experience required: Essential: • Proven track record of delivering IT training both in a formal classroom environment and on a one-to-one basis Must have either:- 1. Proven track record of designing and developing IT training materials in a variety of formats (including training manuals) for bespoke implementations of Microsoft Dynamics CRM v4.0 or above in a variety of organisations; plus have worked on at least one full MS Dynamics CRM training rollout to end users on v4.0 or above; or :- 2. Proven track record of designing and developing IT training materials in a variety of formats (including training manuals) for MS SharePoint 2010 end user training; plus have worked on at least one full MS SharePoint 2010 training rollout to end users; but ideally experience in both. Desirable: • Experience of co-ordinating user acceptance testing • Proven track record of delivering upgrade training for organisations migrating to MS Office 2010 from previous versions of MS Office Please note that Code Blue Recruitment can not always respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response with in 3 working days please accept this as not been successful. Job Type Permanent Contract Length N/A Start Date ASAP Contact Details

Job Title Online Marketing / SEO Specialist Salary/rate £24000 - £26000/annum Location Huddersfield, West Yorkshire Job Number 129155259 Posted 09/02/2012 (13:31) Agency/Employer Code Blue Recruitment Description My client was founded in 2005 and the company has delivered profitable year on year growth from a first year turnover of £1m to a projected turnover for the current financial year of just under £10m. The company still sees considerable scope for further expansion. They are looking for an experienced SEO Specialist to develop and maintain organic SEO campaigns as part of our Internet marketing strategy. Key Responsibilities • Keyword research and adjustments will need to be deployed in order to remain competitive in all areas. • Competitor analysis. • Design and implementing link building strategies. • Creation and management of social networking(LinkedIn, Facebook, Twitter etc.), email marketing and other online channels that may present themselves in the future. • PPC campaign management. Personal Attributes • Knowledge, understanding and experience of web development and extensive and up-to-date technical knowledge of search engine optimisation. • A ‘can do’ attitude is required and a willingness to do well and deliver results is essential in this role. • A proven track record of results driven SEO and PPC management. • Excellent analytical, written and numerical skills. • Ability to manage projects and deliver against agreed deadlines. • Effective communication skills at all levels both within the business and outside agencies. • Well-developed troubleshooting and problem solving skills. Essential Disciplines • SEO (On page and Off page) • PPC Management • Link Building • Google Analytics • Keyword Research • Word and Excel Desirable Disciplines • Social Networking • Web Development (HTML, JavaScript, ASP, .NET) • Email Marketing and Campaigns • Content Writing Please note that should you not receive a response with in 2 days, please accept this as not being successful. Code Blue Recruitment can not always respond to applicants due to high volumes of CV's. Job Type Permanent Contract Length N/A Start Date Contact Details

Job Title Dutch Cisco Presales Agent Salary/rate £14000 - £15000/annum £14000 per annum + Bonus Location Belfast, Northern Ireland Job Number 113577385 Posted 09/02/2012 (13:31) Agency/Employer Code Blue Recruitment Description My client is an international firm supporting various Bluechip clients deliver first class customer service / technical and sales support. Cisco Presales and Marketing Agent – Finnish / Norwegian / Danish / Dutch Responsibilities: • Make outbound calls to end users to identify and generate lead opportunities and arrange appointments. • Provide solutions for end users and generate meetings for partners to carry out these resolutions. • Make outbound calls on a variety of tailored campaigns for example [Event Invitations, Profiling, New Technology Offerings] • Handle inbound calls to provide information to calls on Cisco products. • You will have an extended knowledge of Cisco as a corporation and all services available to customers. • Maintain ownership until the resolution has been satisfactorily implemented. • Providing support to customers and generating leads via telephone, Email, Chat and social media. Essential Criteria:  Fluency in written and spoken English  Fluency in written and spoken Dutch  Customer Focus – 6 months experience of delivering Customer Service  Specialist Expertise - Minimum of 6 months outbound telephone sales experience. Willing to work toward the Cisco Sales Expert certification within first five months n Working with Others - Ability to work well with others, within a team based environment, supporting the team in achieving highest quality standards and takes active role in building team morale.  Planning and Organisation - Ability to multitask, plan and prioritise workload effectively.  Effective Communication - Excellent communication skills, both verbally and written.  Resilience - Demonstrates resilience and ability to work on own initiative  Problem Solving - Demonstrates problem solving and troubleshooting skills  Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets Desirable Criteria: •Experience in business to business sales • Previous experience in the IT industry A relocation package can be offered for successful candidates. Please note should you not receive a response with in 2 days, please accept this as not being successful. Code Blue Recruitment can not always respond to all applicants due to high volumes of CV's received on a daily basis. Job Type Permanent Contract Length N/A Start Date Contact Details

Job Title PHP Developer Salary/rate £24000 - £27000/annum Location Huddersfield, West Yorkshire Job Number 119132126 Posted 09/02/2012 (13:31) Agency/Employer Code Blue Recruitment Description My client is currently looking for an experienced PHP Developer to join their expanding team. This role will provide an excellent opportunity to develop core skills and knowledge whilst working on high profile projects from beginning to completion. Working within a team of four PHP developers, you will be allocated responsibility for various upcoming projects. On a day to day basis, your responsibilities will include: • Developing new web applications. • Optimising & Upgrading existing web based systems. • Supporting the IT Team. The person Ideal candidate must have proven knowledge and/or experience of the following skills: 1. PHP object orientated programming 2. PHP Frameworks 3. JQuery/Javascript 4. XHTML CSS 5. AJAX It is desirable that the successful candidate has the ability to work with and contribute their ideas to a small but expanding team of developers. Job Type Permanent Contract Length N/A Start Date Contact Details

Job Title BRANCH MANAGER - INDUSTRIAL RECRUITMENT - FLAGSHIP BRANCH - BIMINGHAM Salary/rate £25000 - £30000/annum 30K + CAR ALLOW + COMM ON BRANCH GP Location BIRMINGHAM Job Number 123214322 Posted 09/02/2012 (13:31) Agency/Employer Code Blue Recruitment Description MY CLIENT A LEADING UK WIDE RECRUITER IS NOW LOOKING FOR AN EXPERIENCED INDUSTRIAL BRANCH MANAGER TO LEAD A PERFORMING TEAM (WHO HAVE BEEN THERE 7 YEARS!) TO THE NEXT LEVEL. Purpose of the role/Primary Objective: To maximise the Sales and Gross Profit of the branch, through effective management of the branch and its Clients.To actively sell and bill for the Company, ensuring that targets and objectives are exceeded on a personal and team basis and that compliance is strictly adhered to.To develop and maintain a profitable client base through a proactive, planned, sales approach to current and prospective clients. To actively reflect the values of the company. Tasks/ Duties/Responsibilities Sales ·To proactively develop new business opportunities by identifying and developing relationships with existing and prospective clients (including networking with temporary employees). ·To manage and maintain and accurate client database (BOND Adapt) and a programmed telesales campaign, including lead/prospect qualification, appointment making and business generation. ·To proactively promote all available temporary employees through candidate marketing calls. ·To enhance the national and local sales initiatives by ensuring all appropriate leads are recorded for action in line with the company business development plan. ·To manage staff on a daily, weekly and monthly basis, setting relevant targets and objectives, utilising the S.M.A.R.T principle. ·To ensure that Company standards are adhered to in respect of Sales ·To assist with any problems and issues within the Company and Team. Management ·To manage staff on a daily basis, dealing with any issues ·To set realistic target and objectives that are strictly adhered to ·To be solely responsible for the compliance in the branch ·To report to Head Office figures and activity in an efficient and professional manner ·To train and mentor staff as and when required, or organise this with HR. ·To ensure that Compliance and Bond is managed effectively, so Bond is being utilised as a sales tool. Key Performance Indicators: ·£ Sales ·Gross Profit ·Temps working ·Client Base ·New Clients ·Service Visits ·Client Retention ·Temp Retention ·Average hours per temp ·Average timesheet value ·Candidate marketing calls ·Staff performance against target Relationships with: ·Other Branch colleagues, Area Manager, Regional Manager, Operations Director ·Budget Holding Decision Makers / Procurement Teams / Tender Boards ·Temporary Employees ·Finance, Support Services, Sales Job Type Permanent Contract Length N/A Start Date ASAP Contact Details

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