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Randstad is a multi-specialist recruitment consultancy with a national network of offices and a top five position in the UK. Our ambition is to be our clients' and candidates' No1 ideal recruitment partner through consistently demonstrating our knowledge and expertise in making the perfect match. Forged over fifty years, our rich heritage of matching talented job seekers to organisations across the UK and overseas illustrates our commitment to this goal and our understanding within our areas of specialism.

Randstad Sales
Job Title
Salary/Rate
11.00/hour + paid holiday 
Location
Docklands 
Posted
 
Agency/Employer
Randstad Sales
DescriptionRegister your CV

We are currently recruiting for customer services officers to work within a large financial services organisation in Canary Wharf. This position is initially for 3 months, with a view to being extended for a further 1 year. The role will involve dealing with incoming communication by phone, email and letters from customers and resolving queries by analysing data, gathering information on cases or working with internal or external stakeholders. The position involves dealing with sensitive data so it's also vital that records are kept up to date and accuracy is maintained. Requirements: 1 year experience in a customer service environment Excellent communication skills, both written and verbal Strong administration skills and MS Office Accuracy and excellent attention to detail Ability to work in a fast paced environment, and to targets and deadlines To apply, please submit your CV for consideration. Please note that appointment is subject to credit check and criminal background check This vacancy is being handled by Randstad Business Support. Randstad Business Support is the specialist business line for operational and business support recruitment within Randstad, the world's second largest recruitment company. Randstad acts as an employment business and employment agency and is registered in England and Wales as Randstad Employment Bureau Ltd, registered no 02389033. Registered office address First Floor, Randstad Court, Laporte Way, Luton, Beds, LU4 8SB. Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit (url removed)/how-i-became to find out what you could become.

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Job Type
Temporary 
Contract Length
3-6 months 
Start Date
ASAP 
Job Reference
NatMc9922 
Job ID
201392241 
Contact Details
 
Randstad Sales
Job Title
Salary/Rate
50000 - 55000/annum benefits 
Location
North West London 
Posted
 
Agency/Employer
Randstad Sales
DescriptionRegister your CV

We are recruiting for an experienced Head of Call Centre Operations / Senior Contact Centre Manager to lead our operation which is based in North West London. The annual salary is circa 50-55K basic + benefits and strong career progression. We are a mid-size call centre business, based in North West London, and offers complete end-to-end Call Centre Services to its extensive client base. Core services include inbound call handling such as helplines, orderlines and customer service support, with our outbound division running telemarketing, appointment setting and customer reactivation campaigns. Specialist sectors include, Financial Services, Automotive, Travel and Reservations and Retail. The centre houses 100 seats, fully equipped with ACD, leading scripting software, reporting and dialler systems. We offer a rare mix in the call centre market place, by virtue of being able to deliver a personalised service to both its blue chip and SME clients. Main Responsibilities; To ultimately manage all call centre activity within, both from an Inbound and Outbound perspective, and ensure the Commercial success of the Call Centre. To manage all new campaign implementation activity within the call centre environment to agreed targets. To ensure all calls handled are in accordance with Quality Assurance requirements. To ensure that all client Service Level agreements are met. To ensure sales conversion targets are met on relevant Inbound and Outbound campaigns. To assist the Call Centre Managers in continually reviewing and planning the call centre resource requirements against existing and new campaigns based on forecasted call volumes To assist in the management of clients expectations through whatever means are available To ensure that all FCA compliance requirements are met To be ultimately responsible for all call centre recruitment. To be ultimately responsible for all Call Centre personnel matters. To be ultimately responsible for all Training and Quality Assurance. To assist Sales in securing new business, including attending prospect meetings when required. Direct Reports Two Call Centre Managers Head of Training & Quality HR Manager Indirect Report Two Assistant call centre managers Five Supervisors Fifty Customer Service agents Knowledge /Skills/Qualifications *Ideally Graduate calibre *A minimum of five years proven Operations/Call Centre Management experience within a credible outsourced call centre. (Essential) *Previous proven client relationship experience *Strong interpersonal skills at Board level *A team player with proven ability in motivating call centre management/staff to achieve the required Service Level requirements and sales conversion targets. *Can use own initiative to achieve the best results *Has been ultimately responsible for Quality Assurance, Training and Recruitment *Can interpret call centre statistics and act accordingly *Has sound knowledge of the requirements of the FCA including compliance. Problem Solving and Decision Making *To meet the client's Service Level requirements *To meet the sales conversion targets on relevant campaigns. *To maintain good call quality through call monitoring and liaising with Quality Assurance *To meet the agreed scheduled hours requirement to fulfil the service level requirements Core Competencies *Operations /Call Centre Management experience in a credible outsourced call centre *Inbound and outbound experience *Meeting SLA targets *Strong Commercial understanding and appreciation *Sales experience in a Inbound and Outbound calling environment *Good interpersonal and communication skills at board, mid management and staff level *Good command of the English Language, both spoken and written *Attention to detail *Flexibility of approach to determine the best way of doing things to achieve maximum results *Team Player. To apply for this exciting opportunity please click the link or email This vacancy is being handled by Randstad Sales. Randstad Sales is the specialist business line for sales recruitment within Randstad, the world's second largest recruitment company. Randstad acts as an employment business and employment agency and is registered in England and Wales as Randstad Employment Bureau Ltd, registered no 02389033. Registered office address First Floor, Randstad Court, Laporte Way, Luton, Beds, LU4 8SB. Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit (url removed)/how-i-became to find out what you could become.

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Job Type
Permanent 
Start Date
ASAP 
Job Reference
PONCF5 
Job ID
201390514 
Contact Details
 
Randstad Sales
Job Title
Salary/Rate
30000 - 32000/annum Benefits and bonus 
Location
West Midlands 
Posted
 
Agency/Employer
Randstad Sales
DescriptionRegister your CV

My client, a leading Global manufacturing and healthcare company is recruiting an HR Business Partner with an emphasise in a generalist role. Ideally the successful candidate will be currently at Advisor level looking to take a step up. The successful candidate will play a key role in the senior management team and will act as the single point of contact in the delivery of HR solutions to a team of 230 Technicians across the UK. Job description: * Responsible for coordinating the recruitment process to fulfil the headcount plan including advertising the role, sifting CV's, interviewing through to offer and induction processes * Update and implement HR policies and procedures * Provide employee relations advice to managers in the areas of performance/capability management (disciplinaries), and employee relations (grievances), with an emphasis on commercial best practice, timely and cost effective solutions. * Responsible for four monthly payrolls including overtime and incentive payments * Maintain personnel records, including monitoring absence, staff turnover, holidays and overtime. The successful candidate will have worked in a similar role previously and will be CIPD qualified, with demonstrable knowledge of HR policies and procedures. You must be well organised, with strong interpersonal skills and the ability to prioritise, be proactive and thrive under the pressure of a challenging role. Qualifications: CIPD Member or equivalent Full, clean driving licenseSkills Analytical Organised Excellent communication skils Project Management The ability to work to strict deadlines IT Literate Ability to influence Determined CredibleKnowledge and Experience: Experience of performance management Proven ability to develop peopl Change management Continuous improvement Training and development Employee relations RecruitmentTo apply please press the "apply" on this website Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit (url removed)/how-i-became to find out what you could become.

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Job Type
Permanent 
Job Reference
jw37645 
Job ID
201389809 
Contact Details
 
Randstad Sales
Job Title
Salary/Rate
10.36/hour + holiday pay 
Location
West London 
Posted
 
Agency/Employer
Randstad Sales
DescriptionRegister your CV

We are currently recruiting for a temporary NHS administrator for a mental health NHS Trust in West London. The position will involve producing statistical reports on the service as well as general administrative duties, and liaising with service users. This is a temporary position to start asap Requirements Advanced Excel skills, including formulae Computer literate Excellent communication skills, both written and verbal To apply, please submit your CV for considerationThis vacancy is being handled by Randstad Business Support. Randstad Business Support is the specialist business line for operational and business support recruitment within Randstad, the world's second largest recruitment company. Randstad acts as an employment business and employment agency and is registered in England and Wales as Randstad Employment Bureau Ltd, registered no 02389033. Registered office address First Floor, Randstad Court, Laporte Way, Luton, Beds, LU4 8SB. Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit (url removed)/how-i-became to find out what you could become.

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Job Type
Temporary 
Contract Length
3 months+ 
Start Date
ASAP 
Job Reference
NatMc2846 
Job ID
201389754 
Contact Details
 
Randstad Sales
Job Title
Salary/Rate
30000 - 36000/annum super package! 
Location
London 
Posted
 
Agency/Employer
Randstad Sales
DescriptionRegister your CV

My client is searching for a high calibre Bid Management Administrator looking to join their leading financial services company in London! Paying between 30,000 - 36,000 PA + package, located in their prime London offices, this innovative company is growing and offers a marvellous career potential for the lucky, and successful candidate. The Bid Management Administrator is responsible for managing the overall communications regarding pricing and proposals for the EMEA Sales Team. They will coordinate communications, deliverables and schedules. Bid Management Administrator responsibilities: * Working closely with the sales personnel to highlight win themes, differentiate the company from its competitors. * Prepare the bid response package that will be sent to the local offices. Develop the proposal structure as per the company template and RF(x) guidelines. * Manage the overall RF(x) response project, coordinating communications, deliverables and schedules. Monitoring the on-going status of assigned tasks and facilitate calls to discuss progress or issues. * Consolidating fees received from multiple regions into complete, correct pricing table/s. Validating the fees and formulas to ensure accuracy. Confirming with Sales that fees are in line with the client expectations, making necessary adjustments, re-submitting to the regions for review and approval. Incorporation into final response. * Collaborating closely with the sales team and other internal stakeholders to ensure that the response is in line with the bid strategy and in compliance with the company's policies, as well as providing a compelling and accurate response to the client. * Review all pricing prior to Management approval, ensuring that all information is complete and fully explained. * Ad hoc support to the Sales team including, but not limited to; assisting with CRM data management, research of client and company information, development and preparation of sales presentations and documents. Bid Management Administrator requirements and ideal background: * Strong Microsoft Office Suite, with exceptional Word formatting skills. Knowledge of SharePoint * Exceptional planning and time management, with meticulous attention to detail * Degree qualified or relevant job experience with 1-2 years previous bid management Associated salary and Benefits: 30,000 - 36,000 Basic Salary + competitive package and benefits.This vacancy is being handled by Randstad Sales. Randstad Sales is the specialist business line for sales recruitment within Randstad, the world's second largest recruitment company. Randstad acts as an employment business and employment agency and is registered in England and Wales as Randstad Employment Bureau Ltd, registered no 02389033. Registered office address First Floor, Randstad Court, Laporte Way, Luton, Beds, LU4 8SB. Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit (url removed)/how-i-became to find out what you could become.

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Job Type
Permanent 
Start Date
ASAP 
Job Reference
PASA 
Job ID
201386872 
Contact Details
 
Randstad Sales
Job Title
Salary/Rate
35000 - 40000/annum package! 
Location
Watford 
Posted
 
Agency/Employer
Randstad Sales
DescriptionRegister your CV

My Watford based client is offering an incredibly generous 35,000 - 40,000 + package for a Customer Service Team Leader covering the Nordic regions. This huge career opportunity for a Danish, Finnish, Swedish, Norwegian speaker is one of the coolest career openings on the market. The Customer Support Supervisor provides practical supervision, know how and guidance to all produce support, admin support and management of staff on a day-to-day basis. Job Responsibilities As Customer Service Team Leader you will: * To provide daily supervision, know how and technical assistance to the whole team: Product Support Advisers, Administrative Support, Inside Sales , Funding Management Specialists * To set objectives, manage, and review performance of the following direct reports: Product Support Advisers / Administrative Support * Quarterly and annual performance reviews for these staff will be prepared and owned by the Customer Support Supervisor, with formal review meetings done jointly with the Operations Manager * To deliver daily briefings and support the Operations Manager in preparing the weekly Plan-Do-Review meetings. * To 'walk the floor', supporting all team members in dealing with immediate customer, system and process issues, or question arising during office hours * To handle exceptions to standard operating policies and procedures, and manage escalations raised * To manage changes required to shift patterns or staffing week-to-week, ensuring grade of service and operational efficiency is not disrupted * To ensure high levels of motivation and satisfaction across the team, coordinating closely with the Training & Quality Manager to ensure continuous improvement in individual capability, performance and recognition * To be ready to cover Product Support Advisor shifts where sickness or short notice absence necessitates it The ideal candidate will have customer service leadership / supervisor experience and the ability to speak one of the following language: * Danish * Finnish * Swedish * Norwegian Associated salary and Benefits: 35,000 - 40,000 PA + super package and benefits + vast career opportunities. This vacancy is being handled by Randstad Sales. Randstad Sales is the specialist business line for sales recruitment within Randstad, the world's second largest recruitment company. Randstad acts as an employment business and employment agency and is registered in England and Wales as Randstad Employment Bureau Ltd, registered no 02389033. Registered office address First Floor, Randstad Court, Laporte Way, Luton, Beds, LU4 8SB. Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit (url removed)/how-i-became to find out what you could become.

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Job Type
Permanent 
Start Date
ASAP 
Job Reference
CSSM 
Job ID
201385532 
Contact Details
 
Randstad Sales
Job Title
Salary/Rate
19000/annum 
Location
Redditch 
Posted
 
Agency/Employer
Randstad Sales
DescriptionRegister your CV

Setter/ Production Support Engineer Full time Permanent Full Time Hours of work 8:00- 17:00 Monday to Thursday, 8:00-13:00 Friday Salary 19,000 per annum Location Worcestershire My client are offering the perfect opportunity for an experienced 'Setter/ Production Support Engineer' to join their organisation. Holding responsibilities for general setting duties of all machine and ancillary equipment and ensuring all production equipment at the site is correctly maintained, thus being capable of achieving the correct efficiency and quality levels, in order to achieve the required production requirements and meet customer demands within the limits of standard timings, standard costing's and minimising unforeseen breakdown time. To support the production team in project and development work and where samples and prototype work is required. Roles and responsibilities, *To support the manufacturing team, in all aspects of production requirements and setting duties. *Liaise with external machine support engineers when required. *To comply with all Quality, Regulatory and company requirements appertaining to production equipment, in order to protect customers and safeguard company sales. *To work alongside Engineering and production teams, to achieve on-going continuous improvements existing processes and help implement new manufacturing processes, in order to maintain year on year growth in output and profitability. *To assist in the identification and implementation of training needs for the production teams in order to meet the future needs of the company and help create flexible and motivated teams *To be responsible for implementing all maintenance programmes, identified by TPM team, including control and re-ordering of spare parts. Minimum Requirements Education and Experience - * Experience in a wide range of setting duties. Specific Knowledge - * Hands on and machine skills specifically in medical / clean room environment. * Quality Regulations. To apply, or to find out more information, please click on one of the "apply" buttons Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit (url removed)/how-i-became to find out what you could become.

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Job Type
Permanent 
Job Reference
MJ35836 
Job ID
201385206 
Contact Details
 
Randstad Sales
Job Title
Salary/Rate
8.00/hour + paid holiday 
Location
East London 
Posted
 
Agency/Employer
Randstad Sales
DescriptionRegister your CV

Call centre agents required for busy housing repairs department. Hours of work: Monday - Friday 8am -8pm, on rotation, and 1 weekend in every 4 (total 40 hours per week. Initially 1 month's contract with a possibility to extend Pay rate 8.00 per hour We are looking for experienced inbound customer service representatives to take calls regarding repairs for properties around London. You will have the following experience: *Inbound call centre experience *Housing / repairs knowledge *Good telephone skills *Ability to be flexible *Available Monday to Sunday People with no call centre experience need not apply.This vacancy is being handled by Randstad Business Support. Randstad Business Support is the specialist business line for operational and business support recruitment within Randstad, the world's second largest recruitment company. Randstad acts as an employment business and employment agency and is registered in England and Wales as Randstad Employment Bureau Ltd, registered no 02389033. Registered office address First Floor, Randstad Court, Laporte Way, Luton, Beds, LU4 8SB. Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit (url removed)/how-i-became to find out what you could become.

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Job Type
Temporary 
Contract Length
1 month 
Start Date
ASAP 
Job Reference
rccdp010414 
Job ID
201382507 
Contact Details
 
Randstad Sales
Job Title
Salary/Rate
23000 - 25000/annum 
Location
City of London 
Posted
 
Agency/Employer
Randstad Sales
DescriptionRegister your CV

Junior Professional Services Consultant - 24K - Central London - Software Company - Immediate start! Our client a recognised market leader of watch list filtering solutions for financial institutions and corporates is currently seeking a recent Graduate to join their Professional Services team in London. This is an excellent opportunity for a recent graduate with an interest in the technologies sector to join a fast growing specialist organisation that offers great career progression. The Role: The objective of the Junior Professional Services Consultant is to ensure support to our client's customers at a first stage and after 6 months to ensure a smooth and robust implementation of the software applications and assist in following a portfolio of customers with the account manager. Key Accountabilities: Main Tasks: Responds to and log all incoming support calls and e-mails from customers in accordance with support service levels agreements for response time, frequency in communicating status of open issues and prompt resolution Perform in-depth technical research of software products relating to technical support issues, including reproduction of support issues and escalation of unresolved issues or defects to the Support Manager and Product Owners: Maintain high levels of professionalism in dealing with customers Assist Senior Professional Services Consultants with technical questions during implementation On-site support and implementation when necessary Documentation on implementation project Train end users on the use of the application Support client up to hand over to Support Ensure own knowledge is up to date Contribute to the efficiency of the team Secondary Tasks: Ensure proper hand over to support Ensure profitability of projects Input/write to the services part of the proposals Key Performance Indicators: Client Satisfaction Profitability of project Additional services sold Number of qualified leads generated Key Skills and Knowledge: University degree or equivalent Project Management skills understanding of compliance (KYC / AML) Understanding financial industry and payments Fluent in English and Spanish (desirable) Technical Skills: Knowledge of Unix, Z-OS and Windows Knowledge of RDBMS & SQL Knowledge of IBM MQ Configuration of Webservers: Websphere, weblogic and Apache Tomcat Experience with Swift and other banking format is recommended Soft Skills Highly motivated and inquisitive Team player Client focused Good organizational skills Additional languages are beneficial Experience in a multinational and multi-cultural environment Conditions If you feel you have the relevant skills and experience to be considered for this excellent opportunity please contact vacancy is being handled by Randstad Sales. Randstad Sales is the specialist business line for sales recruitment within Randstad, the world's second largest recruitment company. Randstad acts as an employment business and employment agency and is registered in England and Wales as Randstad Employment Bureau Ltd, registered no 02389033. Registered office address First Floor, Randstad Court, Laporte Way, Luton, Beds, LU4 8SB. Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit (url removed)/how-i-became to find out what you could become.

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Job Type
Permanent 
Start Date
08/09/2014 
Job Reference
FIRGRADMC 
Job ID
201382281 
Contact Details
 
Randstad Sales
Job Title
Salary/Rate
8 - 9/hour Holiday 
Location
Milton Keynes 
Posted
 
Agency/Employer
Randstad Sales
DescriptionRegister your CV

We are currently recruiting for NHS Admin Support Staff for our NHS client based in Milton Keynes. This is a full-time position. These roles are to start immediately, a notice period of 1 + weeks cannot be considered. Requirements/Skills for above roles: *Experience working in the NHS or private medical sector *Excellent communication, organisational and administrative skills *Computer/keyboard skills in MS Word and Excel *Accurate typing *Audio Typing *Diary management experience *Experience of setting up meetings *Data Entry Experience (Patient information) *Admin office experience - filing, faxing, printing, photocopying *Experience of collating papers and preparing agendas for high level meetings *Excellent telephone manner *Ability to prioritise workload and take responsibility *Flexibility *Smart Appearance *Ability to work as a member of a team *Remain calm under pressure *Excellent communication skills *Awareness of confidentiality and data protection *Genuine commitment to improving the patient experience To apply, please submit your CV for consideration This vacancy is being handled by Randstad Business Support. Randstad Business Support is the specialist business line for operational and business support recruitment within Randstad, the world's second largest recruitment company. Randstad acts as an employment business and employment agency and is registered in England and Wales as Randstad Employment Bureau Ltd, registered no 02389033. Registered office address First Floor, Randstad Court, Laporte Way, Luton, Beds, LU4 8SB. Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit (url removed)/how-i-became to find out what you could become.

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Job Type
Part Time 
Contract Length
Ongoing 
Start Date
ASAP 
Job Reference
ems548 
Job ID
201380170 
Contact Details
 
Randstad Sales
Job Title
Salary/Rate
65000 - 85000/annum super package! 
Location
London 
Posted
 
Agency/Employer
Randstad Sales
DescriptionRegister your CV

This once in a life time career opportunity for a Regional Director of Marketing is working for one of the world's coolest, most innovative and appealing brands! Paying 65,000 - 85,000 + package this role will give you the professional platform to achieve ultimate success! The Director of Regional Marketing will report to the VP of Marketing EMEA, deliver on-going accurate and timely marketing information and analysis to heavily influence the direction and overall investment of the marketing plans. This role will be covering the following region; United Kingdom, Middle East, Iberia, Italy, Balkans, Romania, Bulgaria, Greece, Cyprus or Turkey. You can be located within the UK or any of the regions the position covers. This role will involve exciting and high levels of travel. Job Responsibilities As Regional Marketing Director you will: * Work with the VP of Marketing to strategically align the regional marketing teams with the wider EMEA business. * Develop and build relationships with the both internal trade team & local distribution partners to enable clear, effective delivery and cohesion in the business marketing plan. * Manage and support the Regional Marketing teams to ensure quality & the program is in constant advancement. Including onsite visits and workshops to promote best practise. * Work with the Business Unit VPs to evaluate the effectiveness of all marketing functions and develop improvements year on year. * Manage added value projects to improve the effectiveness of the business. Regional Marketing Director preferred skills & experience: * Experienced in a multinational marketing role, working with multiple teams and budget lines. * An extensive knowledge of action or motor sports, music or lifestyle marketing. * Successful leadership roles with a strong management, marketing and planning background. * Prior experience in the beverages or FMCG or Action Sports industries preferred. Key Attributes: * Driven * Resilient * Passionate * Effective * Resourceful Associated salary and Benefits: 65,000 - 85,000 PA + Private Medical Insurance, Pension, Life Assurance, Holiday in line with local statutory minimum. This vacancy is being handled by Randstad Sales. Randstad Sales is the specialist business line for sales recruitment within Randstad, the world's second largest recruitment company. Randstad acts as an employment business and employment agency and is registered in England and Wales as Randstad Employment Bureau Ltd, registered no 02389033. Registered office address First Floor, Randstad Court, Laporte Way, Luton, Beds, LU4 8SB. Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit (url removed)/how-i-became to find out what you could become.

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Job Type
Permanent 
Start Date
ASAP 
Job Reference
EMASAP 
Job ID
201380038 
Contact Details
 
Randstad Sales
Job Title
Salary/Rate
30000 - 36000/annum 
Location
City of London 
Posted
 
Agency/Employer
Randstad Sales
DescriptionRegister your CV

Our client, a well established media company in central London, is looking to hire an experienced Executive Assistant immediately. As an executive assistant, you will provide high quality personal and administrative assistance to the CEO as well as supporting the HR Manager. The Executive Assistant will work with all areas of the business both in the UK and the US by supporting the CEO, Senior Directors, and the HR Manager. You will assist the CEO with such tasks as diary and email management, scheduling and minuting meetings and conferences, making travel arrangements, and acting as the initial point of contact for the CEO's office. You will also assist Human Resources by organising interviews, reviews, appraisals and other meetings on behalf of the HR Manager. Data entry, file maintenance and similar tasks will also be included in your responsibilities. Skills & Experience Required: *Previous relevant experience at PA/EA level (2 years MINIMUM). *Fluent written and spoken English required. *Very strong communication skills. *Experience of organising and providing administrative assistance for more than one person. *Experience of handling a wide range of enquiries and situations. *Experience of taking and writing full minutes, summarising high level discussions and writing action notes. *IT literate. Includes Word, PowerPoint, Excel, Internet and E-mail. *Utmost discretion and tact. Recognises the need for confidentiality and impartiality. *Able to work effectively with people at all levels. *Exemplary organisational skills (self and others) with the ability to see projects through from start to finish, managing time and tasks effectively. *Ability to manage a heavy workload and at times conflicting priorities. *Able to work effectively with minimal supervision. *Enquiring mind. *Good team player - willing to help others as needed. *Willing and able to work later (to approx. 8pm) when required to minute US management meeting, with later start the next morning to compensate. Are you ready for a challenging and well paid PA/EA opportunity? Apply today!!This vacancy is being handled by Randstad Sales. Randstad Sales is the specialist business line for sales recruitment within Randstad, the world's second largest recruitment company. Randstad acts as an employment business and employment agency and is registered in England and Wales as Randstad Employment Bureau Ltd, registered no 02389033. Registered office address First Floor, Randstad Court, Laporte Way, Luton, Beds, LU4 8SB. Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit (url removed)/how-i-became to find out what you could become.

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Job Type
Permanent 
Start Date
ASAP  
Job Reference
ATM_EAPA 
Job ID
201377376 
Contact Details
 
Randstad Sales
Job Title
Salary/Rate
23000 - 25000/annum 
Location
City of London 
Posted
 
Agency/Employer
Randstad Sales
DescriptionRegister your CV

Junior Professional Services Consultant - 24K - Central London - Software Company Our client a recognised market leader of watch list filtering solutions for financial institutions and corporates is currently seeking a Junior Professional Services Consultant to join their team in London. The objective of the Junior Professional Services Consultant is to ensure support to our client's customer at a first stage and after 6 months to ensure a smooth and robust implementation of the software applications and assist in following a portfolio of customers with the account manager. Key Accountabilities: Main Tasks: Responds to and log all incoming support calls and e-mails from customers in accordance with support service levels agreements for response time, frequency in communicating status of open issues and prompt resolution Perform in-depth technical research of software products relating to technical support issues, including reproduction of support issues and escalation of unresolved issues or defects to the Support Manager and Product Owners: Maintain high levels of professionalism in dealing with customers Assist Senior Professional Services Consultants with technical questions during implementation On-site support and implementation when necessary Documentation on implementation project Train end users on the use of the application Support client up to hand over to Support Ensure own knowledge is up to date Contribute to the efficiency of the team Secondary Tasks: Ensure proper hand over to support Ensure profitability of projects Input/write to the services part of the proposals Key Performance Indicators: Client Satisfaction Profitability of project Additional services sold Number of qualified leads generated Key Skills and Knowledge: University degree or equivalent Project Management skills understanding of compliance (KYC / AML) Understanding financial industry and payments Good English language skills Technical Skills: Knowledge of Unix, Z-OS and Windows Knowledge of RDBMS & SQL Knowledge of IBM MQ Configuration of Webservers: Websphere, weblogic and Apache Tomcat Experience with Swift and other banking format is recommended Soft Skills Highly motivated and inquisitive Team player Client focused Good organizational skills Additional languages are beneficial Experience in a multinational and multi-cultural environment Conditions If you feel you have the relevant skills and experience to be considered for this excellent opportunity please contact vacancy is being handled by Randstad Sales. Randstad Sales is the specialist business line for sales recruitment within Randstad, the world's second largest recruitment company. Randstad acts as an employment business and employment agency and is registered in England and Wales as Randstad Employment Bureau Ltd, registered no 02389033. Registered office address First Floor, Randstad Court, Laporte Way, Luton, Beds, LU4 8SB. Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit (url removed)/how-i-became to find out what you could become.

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Job Type
Permanent 
Start Date
08/09/2014 
Job Reference
FIRMC 
Job ID
201375546 
Contact Details
 
Randstad Sales
Job Title
Salary/Rate
9.00/hour 
Location
Herefordshire 
Posted
 
Agency/Employer
Randstad Sales
DescriptionRegister your CV

Senior Administrator Monday to Friday Full time Temporary Location Ross on Wye Rate of Pay 9.00 per hour Roles and Responsibilities, To provide all administration support, including placement of adverts, communication with applicants. To manage the new joiner process from the offer letter, obtaining references through to joining instructions and preparation of induction Ensure confidentiality and handle issues with sensitivity at all times. Enter and maintain staff data on database. Assist in the development of an organisational policies register. Implement and maintain effective filing systems including paper and electronic. Monitor holiday leave and sickness for staff and produce reports as requested. Implement and maintain an organisational staff training plan to record all staff training needs, investigate training courses and prepare as required. Assist the head of business Operations with the facilities Management as required, including general office maintenance duties. Carry out any other reasonable ad hoc duties in order to support the HR department and Head of Business Operations. Be the first point of contact and screen incoming telephone calls, enquiries and requests, for the Head of Business Operations and handle when appropriate. Dealing with incoming email, faxes and post, and will all departmental correspondence and write letters, take dictation and minutes when required. Organise and attend meeting, drafting/ distributing papers and agenda's ensuring the Head of Business Operations is well- prepared for meetings. Produce documents, briefing papers, reports and presentations as required. To apply, or to find out more information, please click on one of the "apply" buttons Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit (url removed)/how-i-became to find out what you could become.

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Job Type
Temporary 
Job Reference
sr1009 
Job ID
201374521 
Contact Details
 
Randstad Sales
Job Title
Salary/Rate
25000/annum Uncapped OTE AND Benefits!  
Location
City of London 
Posted
 
Agency/Employer
Randstad Sales
DescriptionRegister your CV

Our client, one of the leaders in business news and information, is look As a telesales executive, you will be responsible for retaining and growing existing business while developing new business of a similar size. Customers will come from a range of companies across various sectors - Finance, Legal, PR, Consultancy and Corporate organisations. Excellent communication skills are needed as well as the ability to problem solve to support customer satisfaction. Organisation skills will also be key as you should have the ability to manage a large number of accounts as well as develop new business from new customers. Skills needed for this role include: *Proven telesales experience preferably obtained in a professional B2B publishing/ media environment *Proven track record of meeting or exceeding retention, up-sell and new business revenue targets. *Well developed influencing skills to gain commitment from clients and internal colleagues *Excellent communication skills, both verbally and in writing, and the ability to speak with confidence about the value proposition. *To develop a thorough understanding of the value of the ft from existing clients. Utilise this knowledge to help develop up-sell and new business *Ability to work collaboratively as part of a team to succeed. *High level of initiative and motivation *Excellent organisation skills and ability to work under pressure to meet deadlines. Candidates with language skills in Spanish, French or Italian are also needed!! Apply today!! This vacancy is being handled by Randstad Sales. Randstad Sales is the specialist business line for sales recruitment within Randstad, the world's second largest recruitment company. Randstad acts as an employment business and employment agency and is registered in England and Wales as Randstad Employment Bureau Ltd, registered no 02389033. Registered office address First Floor, Randstad Court, Laporte Way, Luton, Beds, LU4 8SB. Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit (url removed)/how-i-became to find out what you could become.

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Job Type
Permanent 
Start Date
ASAP  
Job Reference
FT_TE 
Job ID
201373311 
Contact Details
 
Randstad Sales
Job Title
Salary/Rate
15500/annum bonus 
Location
Birmingham 
Posted
 
Agency/Employer
Randstad Sales
DescriptionRegister your CV

Fantastic sales opportunities are available within an award winning sales team in Birmingham! If you are looking for a rewarding career with fantastic earning potential and within a friendly team then I would love to hear from you! As an experienced Sales Executive you will be: - Making outbound B2B sales calls - Working to sales targets - Booking appointments for field sales reps - Maintain and develop product knowledge - Identifying sales opportunities The working hours for this role are Monday to Friday 9-5. My client will be looking for enthusiastic, target driven candidates who are results driven and keen to reach the full earning potential. Telesales experience is required for this role Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit (url removed)/how-i-became to find out what you could become.

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Job Type
Permanent 
Start Date
ASAP 
Job Reference
MJ34112 
Job ID
201372835 
Contact Details
 
Randstad Sales
Job Title
Salary/Rate
8.00 - 9/hour 
Location
City of London 
Posted
 
Agency/Employer
Randstad Sales
DescriptionRegister your CV

My client is a leading contact centre, recruiting immediately for inbound/outbound native Danish and Swedish speaking customer service representatives. Job Details - Taking inbound calls on behalf of various clients worldwide - Hours - shift work - 9.00 per hour Knowledge/Skills - Previous contact centre experience is desirable - Excellent customer service - Excellent verbal communication skills - PC Literate - Can-do attitude - Team Player - Swedish or Danish speaking This vacancy is being handled by Randstad Sales. Randstad Sales is the specialist business line for sales recruitment within Randstad, the world's second largest recruitment company. Randstad acts as an employment business and employment agency and is registered in England and Wales as Randstad Employment Bureau Ltd, registered no 02389033. Registered office address First Floor, Randstad Court, Laporte Way, Luton, Beds, LU4 8SB. Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit (url removed)/how-i-became to find out what you could become.

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Job Type
Temporary 
Start Date
ASAP 
Job Reference
TEL01 
Job ID
201371427 
Contact Details
 
Randstad Sales
Job Title
Salary/Rate
27000 - 29000/annum 
Location
Maidenhead 
Posted
 
Agency/Employer
Randstad Sales
DescriptionRegister your CV

Sales Support Executive Role Overview This globally recognised consumer electronics brand require a Sales Support Executive to work within the Power Device Division. The role will provide sales support to customers, ensure customer satisfaction is maintained and ensure that divisional technical support objectives are achieved. Main Tasks & Responsibilities Ensure that appropriate and timely customer support is provided for designated product areas Identify and prospect new opportunities for growth and build relationship with new customers Build relationship with established customers and grow existing sales accounts Analyse and review current market developments and report on competitors and opportunities, make recommendations to management. Provide assistance with pre and post-sales support activity at exhibitions and other promotional events and activities where requested by sales companies or product marketing. This includes installation and breakdown as required. Implement and monitor achievement of sales strategy, market development plan and a 12 month sales plan consistent with business plans such that sales achievement for accounts managed is achieved. Ensure that operational performance and sales/margin targets are met and that the business grows in line with plans. Skills & Experience Engineering Graduate Proven Channel Sales experience is essential Experience within power semi-conductor component business would be an advantage Excellent customer skills Good negotiation skills Excellent communication skills Analytical Excellent interpersonal skills A second European Language would be an advantage Company Funded Benefits Competitive salary - and annual reviews Bonus Scheme Generous holiday entitlement - with the option to buy up to 8 days extra per year A Holiday Banking scheme allowing you to bank untaken holiday to use another year Group Personal Pension Private Medical Insurance with option to increase cover to include family members. Childcare voucher scheme Employee Assistance Programme available to all employees plus immediate family Personal Accident Insurance Ample employee parking at our large European Headquarters offices Voluntary Benefits (funded by employee) including; Tax and NI efficient car salary sacrifice scheme. Dental Insurance with option to include dependent children Car breakdown cover Health screening Company Overview The company's European operations employ over 550 people to deliver services and solutions to customers in several key business areas. The company's portfolio includes digital media products, industrial components and equipment, European procurement and sourcing, research and design, information systems.This vacancy is being handled by Randstad Sales. Randstad Sales is the specialist business line for sales recruitment within Randstad, the world's second largest recruitment company. Randstad acts as an employment business and employment agency and is registered in England and Wales as Randstad Employment Bureau Ltd, registered no 02389033. Registered office address First Floor, Randstad Court, Laporte Way, Luton, Beds, LU4 8SB. Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit (url removed)/how-i-became to find out what you could become.

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Job Type
Permanent 
Job Reference
MJ35748 
Job ID
201371106 
Contact Details
 
Randstad Sales
Job Title
Salary/Rate
20000 - 24500/annum 
Location
City of London 
Posted
 
Agency/Employer
Randstad Sales
DescriptionRegister your CV

My Client is an innovative communications company looking for an administration/customer service manager to work on sight with their client. Salary is 23,000 - 24,500 depending on experience. This role would suit someone wanting to progress their career as an account manager. The role: This is a stand alone role working on the help desk. You will be responsible for the B2B sales and proactively servicing key contacts and clients. You will need to proactively challenge processes and continually improve quality of service and be available to take ownership of escalated complaints and resolve to customer's satisfaction. You will work with rest of the team to provide a first class service to our customers. Responsibilities: *Processing and delivery of new orders. *Complete transactional functions on billing system relating to customers query. *Maintaining billing records on a monthly basis prior to the bill run. *Deal with incoming emails & phone calls on an ongoing basis. *Provide technical support and advice to customers. *Immediate recovery and replacement of faulty equipment with no down time for the user if on site. *Escalate major Network faults through the appropriate channels. *Promote new products and services to client base. *Achieve personal objectives detailing process against agreed targets. *Manage the customer account in accordance with the customer profile document. *Develop and complete a personal development plan [PDP] and deliver against this for the review year Skills and background The ideal candidate will have: *Retail assistant managing experience *Telecoms experience *B2B sales experience *Experience in managing a team *Strong admin experience *Previous account managing experience *Forward thinking *Strong at problem solving *Good at organisation and able to prioritise This vacancy is being handled by Randstad Sales. Randstad Sales is the specialist business line for sales recruitment within Randstad, the world's second largest recruitment company. Randstad acts as an employment business and employment agency and is registered in England and Wales as Randstad Employment Bureau Ltd, registered no 02389033. Registered office address First Floor, Randstad Court, Laporte Way, Luton, Beds, LU4 8SB. Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit (url removed)/how-i-became to find out what you could become.

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Job Type
Permanent 
Start Date
ASAP 
Job Reference
ACCMAN01 
Job ID
201370974 
Contact Details
 
Randstad Sales
Job Title
Salary/Rate
35000 - 40000/annum Benefits package 
Location
Evesham 
Posted
 
Agency/Employer
Randstad Sales
DescriptionRegister your CV

Production Manager - Printing Full time Permanent Location Worcestershire Salary 35,000- 40,000 Per annum My client has an opportunity for an experienced Production Manager to join their organisation. The job holder will be responsible for the supervision, organisation, planning and implementation of the warehouse within their area of responsibility. The job holder will be responsible for managing labour and efficiencies. The successful candidate will be responsible for their own machines (Print/Lamination and Slitting) Roles and Responsibilities, *Supervise and control relevant areas of the Production department in order to achieve the planned levels of output within the parameters set, such as standard costs, quality and efficiency. *Ensure that all internal and external Health and Safety regulations for the relevant area of production are conformed to resulting in a safe environment for employees and improved security of plant and machinery. *Plan, implement and co-ordinate the daily activities of department employees in order to meet the planned production programme. *Ensure that all Quality, Regulatory and company requirements for production are maintained at all times in order to protect the customer and safeguard company sales *To assist in the identification and implementation of training needs for employees to meet the existing and future needs of the company and also help to create a flexible motivated work force *To ensure levels of information flow in all matters applicable to the department, be it verbal, through meetings or by reports, in order to ensure that an effective information flow exists with all relevant personnel so planned production programmes are achieved or redirected due to change in circumstance. *To be cross trained in the workings of all other supervised areas of Production, in order to provide cover and support at times of holiday and absenteeism to ensure efficiency levels are not reduced. Relevant experience or qualifications required: Essential Requirements *Educated to GCSE or equivalent in English and Math's *Proven previous experience in a production / manufacturing supervisory role *Proven previous experience of managing people Desirable Requirements *Knowledge of Printing and Packaging industry *Knowledge of clean room operating procedures Person Specification *Interpersonal (good communicator, able to work as part of a team) *IT literacy (competent in MS Office applications) *Numeracy and literacy (good with figures and writing) *Time management and organisation (able to a manage and control simultaneous tasks) *Results orientated (is driven to succeed) To apply, or to find out more information, please click on one of the "apply" buttons Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit (url removed)/how-i-became to find out what you could become.

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Job Type
Permanent 
Job Reference
jw81326 
Job ID
201370249 
Contact Details
 
 

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