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| Job Title |
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Dutch Technical Support Perm. €23.500 |
| Salary/rate |
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£18727/annum pension, insurance, holidays |
| Location |
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Swords, Non UK |
| Job Number |
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109182920 |
| Posted |
|
24/05/2012 (15:47) |
| Agency/Employer |
|
Adecco MarketREACH |
Description
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|
My Client, a leading multi-national outsourcing company based in SWORDS is seeking to recruit a DUTCH Speaking Customer service Support to join its expanding team.
This is a Permanent position and the salary is €23.500 per year plus benefits.
RESPONSIBILITIES:
*Respond to all customers enquires within given timescales, efficiently and effectively
*Deal with inbound / outbound calls - emails -
*Research, resolve, and respond to questions received in accordance with set policies and procedures
*Maintain and update customer and internal information
*Enter and retrieve information into local logging systems
*Research and supply information in order to propose solutions for customers
*Recognise when a problem or query should be transferred to another department or a more senior member of staff
REQUIREMENTS:
*1+ years Customer/Technical Support experience in a busy environment.
*DUTCH and English.
*Advances IT skills
*Familiarity with Windows office and Internet
Candidates must demonstrate:
*Strong computing skills with knowledge of Microsoft products
*Excellent verbal and written communication skills
*Strong analytical and problem-solving skills
*Ability to perform tasks quickly, accurately, and professionally
*Ability to work independently and as part of a team
For more details call Eleandro on +353 (0)16633444
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
|
11/06/2012 |
| Contact Details |
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| Job Title |
|
Finnish, Danish, Dutch, French or Italian. 20-22k |
| Salary/rate |
|
£20000 - £22000/annum 2000 |
| Location |
|
Dublin North, Non UK |
| Job Number |
|
109182613 |
| Posted |
|
17/05/2012 (14:37) |
| Agency/Employer |
|
Adecco MarketREACH |
| Description
|
|
Requirements:
- Fluency in one of the following languages: Finnish, Danish, Dutch, French or Italian.
- Fluent English
- Trouble-shooting capabilities and a keen interest in learning technical knowledge
- Strong communication and interpersonal skills, customer-focused - Problems solver -
Responsibilities:
- previous customer service experience
- Dealing with enquiries and offer solutions.
- Offering the highest level of customer service
- Escalate unresolved issues to support leads, designated service group or client help desk.
The offer:
- Full time permanent role
- Health & Pension benefits
- Excellent career opportunities
- Start ASAP!
If you are interested in this opportunity apply or ask for David on: 00353(0)16633444
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
|
ASAP |
| Contact Details |
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| Job Title |
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Emglish 2nd line Technical supp. €25-30 K |
| Salary/rate |
|
£19922 - £23907/annum |
| Location |
|
Cork, Non UK |
| Job Number |
|
113603147 |
| Posted |
|
16/05/2012 (12:30) |
| Agency/Employer |
|
Adecco MarketREACH |
| Description
|
|
My client is a premium, business process outsource provider specializing in customer relationship and technical support services that increase revenue generation for different IT companies.
Due to their rapid growth in the market they are now looking for a ENGLISH speaker for the position of Technical support 2nd level.
Responsibilities:
*Dealing with customer escalated, complicated or specialized queries from L1 Service Desk
*Dealing with technical and complex issues in order to aid troubleshooting or to proof concepts before deployment
*Update and monitor call logging system, to ensure our customers receive top level service
*Manage full cycle of each customer issue and escalate it using your independent judgement and experience to diagnose and troubleshoot problems or identify cases for escalation.
Skills & Qualifications
*Fluent English
*CCNA certification or equivalent qualifications required
*Experience of supporting NAS and SAN devices will be an asset
*Excellent understanding of PC hardware/software and be fully conversant with routed TCP/IP, Firewalls, LAN, WAN, VoIP and the Windows/Mac OSx operating systems
*Excellent communication skills with the ability to support and mentor junior teams remotely
*Very good time management skills and ability to work under time pressure
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
|
01/06/2012 |
| Contact Details |
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| Job Title |
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IT Network (CCNA) - 2nd line Technical Support |
| Salary/rate |
|
£19922 - £23907/annum |
| Location |
|
Cork, Non UK |
| Job Number |
|
113603095 |
| Posted |
|
16/05/2012 (10:43) |
| Agency/Employer |
|
Adecco MarketREACH |
| Description
|
|
Adecco MarketREACH are currently recruiting for our client based in Cork, Ireland who is looking to hire 2nd line IT/network Technical Support specialist.
This position is an escalated network specialist role via phone or e-mail. You will be required to quickly diagnose network and modem issues and resolve incidents. You will be expected to have the technical and interpersonal skills to deliver a high level of customer satisfaction.
With these objectives, you daily duties and responsibilities will be:
* Dealing with customer escalated, complicated or specialized queries from L1 Service Desk
* Recreation of customer's environments in order to aid troubleshooting or to proof concepts before deployment
* Update and monitor call logging system, to ensure our customers receive top level service
* Communication and interaction with technical support staff at client's locations
CCNA certification or equivalent qualifications required
Experience of supporting NAS and SAN devices will be an asset
Excellent understanding of PC hardware/software and be fully conversant with routed TCP/IP, Firewalls, LAN, WAN, VoIP and the Windows/Mac OSx operating systems
Full training will be provided to successful candidate. Training is fully paid.
This is a great international and multicultural experience that will be a very valuable step in your career. For full details or to apply, please contact Eric Bonjour at 00353 147 45 150, or simply apply online.
You have somebody in your network who might be interested? Why not to send him our details?
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
|
asap |
| Contact Details |
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| Job Title |
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Danish speaker - 2nd line Technical Support |
| Salary/rate |
|
£20622 - £24747/annum |
| Location |
|
Cork, Non UK |
| Job Number |
|
113602661 |
| Posted |
|
14/05/2012 (17:27) |
| Agency/Employer |
|
Adecco MarketREACH |
| Description
|
|
Adecco MarketREACH are currently recruiting for our client based in Ireland who is looking to hire 2nd line IT/network Technical Support specialist, DANISH speaker.
This position is an escalated network specialist role via phone or e-mail. You will be required to quickly diagnose network and modem issues and resolve incidents. You will be expected to have the technical and interpersonal skills to deliver a high level of customer satisfaction.
With these objectives, you daily duties and responsibilities will be:
* Dealing with customer escalated, complicated or specialized queries from L1 Service Desk
* Recreation of customer's environments in order to aid troubleshooting or to proof concepts before deployment
* Update and monitor call logging system, to ensure our customers receive top level service
* Communication and interaction with technical support staff at client's locations
Experience in Computer Networks, Netgear Products is a strong advantage.
Full training will be provided to successful candidate. Training is fully paid.
This is a great international and multicultural experience that will be a very valuable step in your career. For full details or to apply, please contact Eric Bonjour at 00353 147 45 150, or simply forward your CV to:
You have somebody in your network who might be interested? Why not to send him our details?
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| Job Type |
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Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
asap |
| Contact Details |
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| Job Title |
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German IT Sales specialist OTE €52K |
| Salary/rate |
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£21447 - £42894/annum Commissions, Relocation package, Ben |
| Location |
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Dublin North, Non UK |
| Job Number |
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113602571 |
| Posted |
|
14/05/2012 (14:49) |
| Agency/Employer |
|
Adecco MarketREACH |
| Description
|
|
My client is one of the world's leading IT companies in the world and at the moment they have a requirement for a GERMAN Inside sales representative in Dublin North.
If you have experience in Telesales or B2B and you're passionate for the technical sales we have a unique opportunity for you!
The Role:
Developing business opportunity within designated geography. Achieving revenue targets while responding efficiently to customer enquiries and provided solutions for their network management needs.
Responsibilities:
*Manage the business sales opportunities in a specific market by dealing with the customers, in order to develop the sales targets and maximising the opportunity for the company.
*Working with and for Customers to develop an effective solution strategy that meets their needs.
*Working as part of a multinational team in order to deliver an excellent service for the company and to reach specific targets and forecasted sales achievements.
*Keep management informed by maintaining accurate customer and pipeline records within Sales Force.
*Provide Management with information about the local market opportunity and identifying new business opportunities and channel partnerships.
Requirements:
*Excellent communications skills with a can do attitude.
*Prior sales experience preferably within a Technical environment.
*Fluent in GERMAN
*In addition to native language, you need to be fluent in English.
*University degree, ideally but not exclusively in a business or IT related discipline.
Other requirements:
*Preferably 1 year experience in IT sales
*Bachelor's Degree in Business/Management
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| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
asap |
| Contact Details |
|
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| Job Title |
|
German Customer Advisor 23K - Start ASAP |
| Salary/rate |
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£18972 - £20622/annum Benefits |
| Location |
|
Cork, Non UK |
| Job Number |
|
113599226 |
| Posted |
|
14/05/2012 (14:48) |
| Agency/Employer |
|
Adecco MarketREACH |
| Description
|
|
Responsibilities:
* Providing basic to moderately complex support to customers via phone, mail or chat
* Providing and maintain strong professional relationships with all customers and show empathy for them at all times.
* Escalating complex issues to a more experienced advisor.
* Achieving set targets.
* Providing feedback to the team manager on emerging issues.
Skills and Attributes:
* Be fluent in German and have fluent English
* Be a confident and enthusiastic communicator
* Excellent reading comprehension and written
* Have strong organisational and administrative skills
* Be a self-starter who is motivated and innovative
* Have a high stress tolerance
Experience and Education:
* Previous call centre experience
* An appreciation of the IT environment
* A high level of computer literacy
* Experience of working in a pressurised environment which is target driven
Benefits:
Salary 23-24K
Relocation
Health Insurance - Life Assurance
Pension
On site Gym and Sports Facilities.
Sports & Social Club
Wellness Support
Subsided Cafeteria
If you are interested in this position apply or ask for David Ho on: 00353(0)16633444
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| Job Type |
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Permanent |
| Contract Length |
|
Permanent |
| Start Date |
|
ASAP |
| Contact Details |
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| Job Title |
|
German IT Sales Manager - Dublin |
| Salary/rate |
|
£32996 - £65992/annum commissions, relocation package |
| Location |
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Dublin North, Non UK |
| Job Number |
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113601741 |
| Posted |
|
10/05/2012 (11:14) |
| Agency/Employer |
|
Adecco MarketREACH |
| Description
|
|
My client is one of the world's leading Software companies, who's growing extremely fast on the market every year. At the moment we have a requirement for a GERMAN IT Sales Manager.
The Role:
The IT Sales Manager will be responsible to manage a team of sales representatives (e.g., Solutions Brand Representative, Solutions Sales Specialist) who are responsible for the sale of products, solutions and/or services of the company.
Responsibilities:
*Manage Clients and supporting partner relationships to develop insights into market needs, client behaviour to create and deliver value propositions and strategies that respond to the client's value drivers.
*Understand the client's business, including their organization, financial decision-making process and business challenges in order to deliver client value.
*Ensure financial integrity as well as oversees budgeting, planning and business controls. En-hance performance and sales productivity by optimising territories and routes to market, utilizing account planning, etc
*Leverage company's solutions, client, industry, and marketplace knowledge to drive a growth strategy that creates for the client a consistent perspective.
*Collaborate with executive team, business partners, and brands to execute strategy.
*Effectively lead and communicate the sales strategy to motivate employees, create a high performing and collaborative environment.
Requirements:
* 5 years sales experience
* 2-3 years people management experience
* Fluent in German
* Fluent English
* Fluent French and/or Italian is an advantage
* Preferably you will have a University degree, ideally but not exclusively in a business or IT related discipline
The Benefits
* A competitive salary with potential to earn substantial commission
* A competitive relocation package
* A tuition refund scheme for work-related courses and qualifications taken in your personal time
* An onsite Gym and active Social Club
* Medical and other ancillary benefits
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| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
asap |
| Contact Details |
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| Job Title |
|
Swedish 2nd line Technical supp. €25-30 K |
| Salary/rate |
|
£20622 - £24747/annum |
| Location |
|
Cork, Non UK |
| Job Number |
|
113600526 |
| Posted |
|
04/05/2012 (10:34) |
| Agency/Employer |
|
Adecco MarketREACH |
| Description
|
|
My client is a premium, business process outsource provider specializing in customer relationship and technical support services that increase revenue generation for different IT companies.
Due to their rapid growth in the market they are now looking for a SWEDISH speaker for the position of Technical support 2nd level.
Responsibilities:
*Dealing with customer escalated, complicated or specialized queries from L1 Service Desk
*Dealing with technical and complex issues in order to aid troubleshooting or to proof concepts before deployment
*Update and monitor call logging system, to ensure our customers receive top level service
*Manage full cycle of each customer issue and escalate it using your independent judgement and experience to diagnose and troubleshoot problems or identify cases for escalation.
Skills & Qualifications
*Fluent in a Swedish
*Fluent English
*CCNA certification or equivalent qualifications required
*Experience of supporting NAS and SAN devices will be an asset
*Excellent understanding of PC hardware/software and be fully conversant with routed TCP/IP, Firewalls, LAN, WAN, VoIP and the Windows/Mac OSx operating systems
*Excellent communication skills with the ability to support and mentor junior teams remotely
*Very good time management skills and ability to work under time pressure
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| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
01/06/2012 |
| Contact Details |
|
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