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| Job Title |
|
Customer Service Manager for Luxury Brand |
| Salary/rate |
|
£35000 - £40000/annum excellent benefits |
| Location |
|
West End, London |
| Job Number |
|
103125759 |
| Posted |
|
25/05/2012 (16:16) |
| Agency/Employer |
|
Office Angels |
Description
|
|
I am recruiting for fantastic opportunity to join a Luxury Online Brand as a Customer Service Manager and be part of really driving a business forward.
The ideal candidate will be responsible for ensuring all customers receive outstanding customer service which exceeds their expectations. Candidates will manage a small busy team who will handle customer service calls, emails and mail.
The candidate we are looking for is someone who is driven and confident with customer service as they will be responsible for ensuring all customers receive outstanding service which will enhance their experience and their loyalty to the company.
You will be responsible:
-managing a busy team who will handle customer service calls and emails
-ensuring a high level of consistent customer satisfaction
-setting up a world class customer service operation to promote Customer First, Always ethos across the company
-recruiting and developing the team
-producing clear KPI reports
-actively monitoring delivery against required targets and standards
-identifying and supporting the development of new technology, processes and systems to enhance process workflow and delivery
-effectively coaching and leading the customer service team
Candidates should have experience of managing and leading a progressive customer services team and experience setting up a customer services function
Candidates should also be highly numerate with strong analytical skills
The successful candidate is a team player who can contribute to the fast paced environment and understand and represent what the brand values.
Candidates will have exceptional communications skills - written and verbal
This is working for a Luxury brand
If you feel you have all the necessary skills and experiences please apply online.
Office Angels are an Equal Opportunities employer and are working as a recruitment agency.
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| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
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| Job Title |
|
Marketing, Events and PR Manager |
| Salary/rate |
|
£28000 - £30500/annum |
| Location |
|
West End, London |
| Job Number |
|
111291349 |
| Posted |
|
21/05/2012 (16:45) |
| Agency/Employer |
|
Office Angels |
| Description
|
|
Oxford Street Office Angels are recruiting for an excellent opportunity to join a leading Education authority working as a Marketing, Events and PR Manager.
This is a Temp to Perm role.
The job role will be as follows:
*Responsible for developing and maintaining marketing strategies to meet agreed service objectives
*Evaluate Customer research, market conditions, competitor data and implement marketing plan alterations as needed
*Oversee all Marketing, Advertising and promotional staff
*Develop Marketing campaigns, evaluate impact and success of campaigns and provide workable solutions to drive up demand
*Manage the promotional, social and business aspects of all Events
*Gain an understanding and support all clients and target markets
Maintain and update information on the organisation's website and other Online media
Budget management; to deliver all marketing activity with in the agreed budget
Candidates should approximately 2-3 years of marketing and public relations management experience
Ideally candidates will ha ave experience with a service in the educations and training sector
Candidates will have good budget management skills, excellent organisational and interpersonal skills and ability to use own initiative and work under pressure.
This is a temp to perm role so candidates should be available immediately
If you feel you have all the necessary skills and experience please apply Online.
Office Angels are an Equal Opportunities company and are working as a Recruitment Agency.
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| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
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| Job Title |
|
Brand Marketing Executive |
| Salary/rate |
|
£23000 - £24000/annum |
| Location |
|
West End, London |
| Job Number |
|
129160103 |
| Posted |
|
16/05/2012 (09:18) |
| Agency/Employer |
|
Office Angels |
| Description
|
|
I am currently recruiting for a fantastic opportunity to join a dynamic Charity as a Brand Marketing Executive working on one of their Commercial Brands.
This role will encompass implementing growth plans for one of their biggest products while developing and launching a new product. Both products are types of membership's schemes.
Responsibilities will include:
Support the Marketing Manager to deliver the 3 year membership growth plan for product, a combination of increases in new members and a reduction in member churn.
Develop eCommerce based revenue streams with relevant products and services to profitably increase the average income per member.
Launch the new register and achieve targeted membership.
Manage the marketing budget within approved spends.
Liaise with print, in-house and design agencies for production of all Product events, and produce marketing materials ensuring high quality work is delivered at the best price
Work with Database Executive to integrate registers into the Salesforce CRM platform
Work with external PR firms(s) on the promotion of all products to Employers, Fitness Professionals and the general public
Allocated projects in support of the general Marketing & Communications plan as directed
Candidates should ideally have the following experience:
Working in a marketing department of a company selling branded membership with an eCommerce revenue stream from related products
working with partners and sourcing new business opportunities.
Experience of Online marketing, writing copy for emails, broadcasting emails, and follow up processes including measurement and reporting. Uploading copy and images to a website. Familiar with SEO, SEM and the creative process
Experience of Public Relations programmes, both trade and consumer
Candidates who are educated to Degree Level or have a marketing qualification preferred
This role is to start immediately.
Until September there will be some travel to Croydon at least once a week
If you feel you have all the necessary skills and experience please apply Online
Office Angels are an Equal Opportunities Employer and are working as a Recruitment Agency.
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| Job Type |
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Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
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| Job Title |
|
Data Administrator - Barnet |
| Salary/rate |
|
£12 - £15/annum Holiday Pay |
| Location |
|
Barnet, Hertfordshire |
| Job Number |
|
121151989 |
| Posted |
|
10/05/2012 (09:54) |
| Agency/Employer |
|
Office Angels |
| Description
|
|
Our client is seeking a strong administrator with experience of the clinical systems - EMIS LV, EMIS PCS, EMIS WEB and Vision. Knowledge of these systems is essential for this role. This position is a temporary position for 3 months based in Barnet. Pay rate will be from £12-15 per hour dependent upon skills and experience.
Experience within the public sector is advantageous.
Duties include creation of system based templates and queries, submission and analysis of data, identifying data quality issues and feedback and preparing quarterly and annual cover reports. The successful candidate will be involved in training and supporting staff on data quality and data sharing in addition to establishing good working relationships ensuring the key contact responsible for data submission. We are looking for candidates with excellent Microsoft Office skills, in particular Microsoft Excel.
We are looking for candidates that:
*are highly organised with a logical, methodical approach to work
*have problem-solving capabilities
*are self-motivated and target-driven
*have the stamina and determination to cope with a busy schedule
*have strong interpersonal, leadership and negotiation skills
*are able to communicate well with people at all levels, both verbally and in writing
This role description is intended as a basic guide to the responsibilities of the post and is not exhaustive and may be subject to review in consultation with the post holder.
Please ONLY apply if you feel you have the necessary skills and experience, we are looking for candidates that are immediately available.
Office Angels are an Equals Opportunity Employer and are a Recruitment Agency
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| Job Type |
|
Contract |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
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| Job Title |
|
Medical Receptionist - Shifts |
| Salary/rate |
|
£6.55/hour HOLIDAY PAY |
| Location |
|
London |
| Job Number |
|
126243284 |
| Posted |
|
03/05/2012 (12:45) |
| Agency/Employer |
|
Office Angels |
| Description
|
|
Our client is seeking a Medical Receptionist - working on a ROTA SHIFT PATTERN, INCLUDING WEEKENDS. 2.00pm - 10.00pm will be the latest shift. This position is a temporary position.
Experience within a medical environment is extremely advantageous but not essential. We are looking for candidates with experience of medical terminology.
The post holder will provide excellent customer service and administrative support. Main duties will include:
-Meeting and greeting clients and customers
-Taking calls and directing these appropriately
- Responding to e-mails and typing documents as required
-Use of Switchboard
-Ad hoc administrative duties as required
This role description is intended as a basic guide to the responsibilities of the post and is not exhaustive and may be subject to review in consultation with the post holder.
Please apply if you feel you have the necessary skills and experience, we are looking for candidates that are immediately available.
Office Angels are an Equals Opportunity Employer and are a Recruitment Agency
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| Job Type |
|
Temporary |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
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| Job Title |
|
Project Manager - Support Role |
| Salary/rate |
|
£20/hour holiday pay |
| Location |
|
London |
| Job Number |
|
121151883 |
| Posted |
|
02/05/2012 (17:26) |
| Agency/Employer |
|
Office Angels |
| Description
|
|
Our client is seeking a candidate with Project Management experience to provide administrative support within a busy Project Management Office. This position is a temporary position for 3 months.
Experience within the public sector is advantageous but not essential.
Duties may include writing up reports, dealing with tenders, budgetary estimates and speaking with clients. We are looking for candidates with excellent Excel Skills, and experience of using Microsoft Access. The successful candidate will have project management experience.
We are looking for candidates that:
*are highly organised with a logical, methodical approach to work
*have problem-solving capabilities
*are self-motivated and target-driven
*have the stamina and determination to cope with a busy schedule
*are able to plan and coordinate several simultaneous projects
*have an understanding of budgetary control, scheduling, resource allocation/management
*have strong interpersonal, leadership and negotiation skills
*are able to communicate well with people at all levels, both verbally and in writing
*have technical skills relevant to the project being managed
*understand techniques for monitoring and controlling programmes
*have good IT skills
This role description is intended as a basic guide to the responsibilities of the post and is not exhaustive and may be subject to review in consultation with the post holder.
Please apply if you feel you have the necessary skills and experience, we are looking for candidates that are immediately available.
Office Angels are an Equals Opportunity Employer and are a Recruitment Agency
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| Job Type |
|
Temporary |
| Contract Length |
|
3 months |
| Start Date |
|
ASAP |
| Contact Details |
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| Job Title |
|
PA for Head of UK Real Estate |
| Salary/rate |
|
£32500 - £36000/annum |
| Location |
|
West End, London |
| Job Number |
|
101343795 |
| Posted |
|
30/04/2012 (18:08) |
| Agency/Employer |
|
Office Angels |
| Description
|
|
My client is a leading Property Investors company based in the West End with an exciting new opportunity!
They are looking to recruit an experienced PA to support the Head of UK Real Estate
The successful candidate will ideally have at least 15 years PA experience within a professional environment and be able to work on own initiative, and have excellent organisational skills, be friendly and professional.
Duties will include:
Submitting expenses (mixed currencies)
Organising meetings
Arranging international travel
General administration tasks
The occasional personal task
The ideal candidate:
Excellent organisational skills
Excellent written and verbal communication
Positive attitude
Numerical
Able to use own initiative
It is essential that you have proven experience supporting a busy team within a corporate environment.
Please only apply for this role if you have relevant experience.
Office Angels are an equal opportunities employer' and confirm Office Angels are an Employment Business (short term/contracts) or Recruitment Agency (perms).
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| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
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| Job Title |
|
Part-Time Receptionist |
| Salary/rate |
|
£9 - £11/hour HOLIDAY PAY |
| Location |
|
London |
| Job Number |
|
126242979 |
| Posted |
|
30/04/2012 (16:35) |
| Agency/Employer |
|
Office Angels |
| Description
|
|
Our client is seeking a Part-Time Receptionist - working hours from 12.30pm - 8.30pm, Wednesday, Thursday and Friday. This position is a temporary position until June - immediate start.
Experience within the public sector is advantageous but not essential. We are looking for candidates with experience of RIO and ADASTRA systems.
The post holder will provide excellent customer service and administrative support. Main duties will include:
-Meeting and greeting clients and customers
-Taking calls and directing these appropriately
- Responding to e-mails and typing documents as required
-Use of Switchboard
-Ad hoc administrative duties as required
This role description is intended as a basic guide to the responsibilities of the post and is not exhaustive and may be subject to review in consultation with the post holder.
Please apply if you feel you have the necessary skills and experience, we are looking for candidates that are immediately available.
Office Angels are an Equals Opportunity Employer and are a Recruitment Agency
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| Job Type |
|
Part Time |
| Contract Length |
|
N/A |
| Start Date |
|
asap |
| Contact Details |
|
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|
|
|
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| Job Title |
|
Brand Secretary |
| Salary/rate |
|
£28000 - £30000/annum |
| Location |
|
West End, London |
| Job Number |
|
128209132 |
| Posted |
|
30/04/2012 (12:50) |
| Agency/Employer |
|
Office Angels |
| Description
|
|
My client is a leading Retail Head Office Based in the Heart of the West End and they have a exciting new opportunity to join them as a PA to the Board Members.
They are looking to recruit an experienced PA, who is looking for a new exciting challenge
The successful candidate will have experience of working within a high pressured environment and be able to work on own initiative, and have excellent organisational skills, be friendly and professional.
Duties will include:
Extensive electronic diary management
Setting up and coordinating meetings
Screening emails and phone calls
Compiling reports and PowerPoint presentations
Arranging international travel
Arranging visas and travel documents
Problem solving
Supporting Four Senior Investors
General administration tasks
The occasional personal task
Provide admin support to HR director
Ordering Stationary and office equipment ensuring costs within budget
The ideal candidate:
Excellent communication and organisational skills
Positive attitude
Have the ability to multi task and still obtain a calm approachable manner
Maintains a high level of confidentially at all times
Has experience with in a retail or a demanding fast paced office
It is essential that you have proven experience supporting a busy team within an office environment.
Please only apply for this role if you have relevant experience.
To apply for this advert please apply with a covering letter highlighting where you have gained the Key skills required
Applications without a covering letter will be discounted.
Please apply Online ASAP
Office Angels are an equal opportunities employer' and confirm Office Angels are an Employment Business (short term/contracts) or Recruitment Agency (perms).
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| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
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