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Spring Personnel

Contact Spring Personnel
Telephone 0113 244 3333
Email personnel_leeds@spring.com
Website http://www.springpersonnel.com
Address 5th Floor , Aquis House , Leeds , LS1 5RW
Description
Here at Spring we have one all-consuming passion, to match exceptional talent with the very best job opportunities available. Whether you are looking for a permanent career, a temporary job or to support your own recruitment plans, our team of qualified and experienced recruitment consultants are only a phone call away.

Job Title telemarketing/ Lead Generatio
Salary/rate £6.08/hour + Bonus
Location Leeds, West Yorkshire
Job Number 118451412
Posted 25/05/2012 (11:19)
Agency/Employer Spring Personnel
DescriptionRegister your CV My client, who is based in the North-West of Leeds, is an expanding Marketing, PR and Advertising Company. This is an exciting opportunity for someone with excellent communication and able to build up a rapport with people.

The role is to work on accounts held with blue chip companies generating leads, booking appointments for business managers and data cleansing. This role is a phone based role therefore candidates must be confident. This is to work 37 hours Monday to Friday and in the hours between 9 - 5.30pm.

Candidates ideally will have sales based experience, preferably within a telephone based environment but quality candidates from other backgrounds or with a keen interest in this area will be considered. If you are also looking to get into a Marketing and PR company then my client promotes within and 75% of their management team have come through these types of roles.

This role is paying £6.08ph + bonus and for the right candidate this can become a permanent position after 3 months. Parking is available but on a first come, first serve basis but there is also excellent access by train.

If this role is of interest or you would like to know more details then please contact Ben Hardy-Rollins on 0113 2443333 or email ben_hardy-
Spring Personnel Ltd is acting as an Employment Business in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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Job Type Temporary
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Job Title Administration Clerk
Salary/rate £13500/annum
Location Leeds, West Yorkshire
Job Number 114153037
Posted 25/05/2012 (11:19)
Agency/Employer Spring Personnel
DescriptionRegister your CV THE ROLE
Reporting to the Secretarial Co-ordinator/Resources Manager, the role delivers administration services to a variety of fee earners and secretaries by providing assistance in areas such as scanning, filing, photocopying and other administrative tasks.

SKILLS REQUIRED
Any successful applicant will need the following skills:
- A knowledge of IT skills including Windows, Outlook and Excel with a minimum of 45wpm audio and copy typing;
- Good communication skills;
- Flexible and adaptable approach;
- Be able to utilise the firm's resources effectively e.g. Word Processing, Travel Centre and Helpdesks;
In addition, successful applicants will need the following attributes.
- A commitment to the firm's success and to your own personal growth and development.
- Ambition and a keenness to learn.
- Proven team player , who will play a positive and active role within the team and display a positive attitude.
- Have an open and honest approach.
- Highly motivated with a 'can do' attitude and a willingness and enthusiasm to take on new challenges and develop own role
There are excellent prospects for progression within this role and within the firm as a whole

BACKGROUND
The successful candidate will have:
- 5 GCSEs at grade C or above (or equivalent)
- Previous experience gained within a comparable Commercial environment and at an appropriate level;
- Clear understanding of the operation and structure of a Top 15 law firm;
- Ability to achieve continuous improvement and development.
Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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Job Title Corporate Sales Manager
Salary/rate £30000/annum 10k Commission
Location Leeds, West Yorkshire
Job Number 125144096
Posted 25/05/2012 (11:19)
Agency/Employer Spring Personnel
DescriptionRegister your CV PURPOSE OF THE ROLE:
To manage and develop the Corporate Sales team to ensure Corporate sales targets are met. Recommend and assist with necessary training for Corporate Sales personnel.To provide effective coaching.Recruit and train new members of Corporate Sales team.Proactively task and manage any additional target - involving sales team members in order to achieve the above objective.

KEY RESPONSIBILITIES
§ To ensure achievement of all agreed monthly Corporate Sales targets and establish our client as the primary supplier of communications to existing, miscellaneous and new accounts.
§ To take responsibility for the sourcing and recruitment of any additional sales heads.
§ To ensure direct reports seek additional revenue streams within existing accounts by increasing sales of vendor products and services through all Corporate Sales accounts.
§ To manage, coach and support additional sales team member(s) in respect of these objectives.
§ Ensure a healthy pipeline of opportunities to meet short and medium term business plans.
§ To ensure activity KPI's are met through closely monitoring the activity of direct reports.
§ Take responsibility for ensure that direct reports : maintain good and effective working relationships with all internal contacts; fully understand and adhere to all relevant sales processes; maintain high levels of appropriate product and service knowledge on current and future products; maintain knowledge of the industry and competitor activity to better promote our clients position; respond to management requests in a timely manner; undertake all training required by our client to develop their role as required.
§ To maintain personal activity levels, set standards (to be agreed) to ensure Corporate Sales performance targets are met as a whole; conduct them self in a manner commensurate with the position they hold both inside and outside the Company; conform to an appropriate dress code; abide by Company Rules and Regulations; protect the Company's image and protect the Company's assets.
§ Any other duties as necessary to the role.

ESSENTIAL SKILLS & QUALITIES:
§ Business focused.
§ Results driven.
§ Committed.
§ Positive & confident.
§ Able to demonstrate leadership skills.
§ Adaptable to change.

QUALIFICATIONS / RELEVANT EXPERIENCE:
Essential
§ Previous internal sales management experience in a B2B role
§ Ability to lead by example.
§ Coaching experienceDesirable§Knowledge of the telecoms marketplace.
§ Experience of selling products to Corporate customers
§ A full driving license
Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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Job Title French Speaking Credit Control
Salary/rate £8.50/hour
Location Skipton, North Yorkshire
Job Number 113601175
Posted 25/05/2012 (11:19)
Agency/Employer Spring Personnel
DescriptionRegister your CV My client is currently looking for part time French speaking credit controller to join their team on a temp to perm basis for the right candidate.

Candidates for this role must have good written and spoken French in order to control my clients French debtor list.

Duties for this role will include:

*Outbound credit control calls
*Inbound calls
*Fax and email credit control queries
*Updating finance systems
*General admin as required

This role will be to work 15 hours per week which the days of work are negotiable. The right candidate will be flexible and hard working with excellent communication. Credit Control experience is desirable however if you have experience working in a finance department and have the confidence to chase up debtors then you will be also considered for this role.

If you are interested in this role or would like more information then please contact Ben Hardy-Rollins on 0113 244 3333 or email ben_hardy-
Spring Personnel Ltd is acting as an Employment Business in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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Job Type Part Time
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Job Title Quality Assurance Technician
Salary/rate £16000 - £18000/annum Free Parking, 20 days + stats, bonus
Location Elland, West Yorkshire
Job Number 120260240
Posted 25/05/2012 (11:19)
Agency/Employer Spring Personnel
DescriptionRegister your CV My client based in Elland are currently recruiting for Quality Assurance Technician to Assist the Quality Manager in fulfilling Quality Objectives and maintaining an effective Quality Management System in line with the relevant Regulatory Requirements of the International Standard and EC Directive.

*Control of Records and Documents
*Processing Non-Conforming Product
*Packing Specifications
*Keeping up with Maintenance and Servicing requirements
*Internal Audits
*New Product Development/Set-up/Evaluation
*Supplier Approval
*QC and Anti-Corrosion Test Reports
*Filing
*Some aspects of Goods Received
*Producing Works Orders
*Completing Works Orders
*Health & Safety Meetings

Qualifications

Internal Auditor Qualification ISO13485:2007 (preferred)

This is a growing and expanding Company with excellent prospects:

Holidays - 20 - 28 days dependent on service
Bonus is payable to all staff
Pension - Company contributes up to a maximum of 5%
Free car parking

Please send your CV for an immediate interview.
Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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Job Title Buyer
Salary/rate £20000/annum Negotiable
Location Castleford, West Yorkshire
Job Number 113603323
Posted 25/05/2012 (11:19)
Agency/Employer Spring Personnel
DescriptionRegister your CV Our client is one of the UK's leading trade-only distributors of IT products. They deal directly with the world's leading manufacturers to bring their customers an extensive range of quality products and pass on their economies of scale through extremely competitive trade pricing.
Despite being established for over 13 years, they remain a progressive and innovative business that is always looking for new and unique ways to improve our offering to our customers. As a result, they are still growing rapidly and consistently setting new performance records year after year, and achieving 40%-plus bottom-line growth.

The Role

Reporting to the Purchasing Manager you will be responsible for all aspects of the purchasing process and the promotion of products in your designated areas including:
·Negotiating with vendors to:
oAchieve best pricing
oFavourable terms
oMaximise vendor support, marketing funds, and rebates
·Product promotion:
oLiaise with vendors to arrange promotions, spiff days, customer prizes and other incentives
oLiaise internally with Sales and Marketing to ensure your products are promoted effectively
oProvide support to the Sales department to ensure that they are able to effectively promote products to our customers and to provide all necessary advice and support to enable our customers to effectively promote products
oLiaise with marketing to ensure accurate and effective representation of your products on our website, pricelists, promotions and all other relevant areas
·Responsible for all aspects of performance for your product areas:
oProduce weekly updates on your product areas for the Sales and Marketing departments
·Sourcing products:
oIdentify, locate and evaluate suppliers for new product opportunities
oLocate and evaluate new suppliers for existing product areas where appropriate
·Responsibility for all aspects of stock management for your product areas:
oMaximise stock turnover
oMinimise out of stocks and shortages
oMinimise slow stocks and obsolescence and take any necessary corrective actions to stimulate demand on slow moving lines
·Pricing
oReview pricing of all products on a daily basis
oReview market pricing and replacement pricing on a daily basis
oReview price objections as they arise and take corrective action as required
·Responsible for all aspects of the relationships with vendors in your product areas:
oLiaise with vendors regularly to develop strategies for product promotion in conjunction with Purchasing Manager
oMaintain strong relationships with all suppliers and ensure that they are providing the best possible levels of support for both the company and for our customers
oResolve any service or other issues with vendors as they arise
·Other requirements of the purchasing process including:
oEnsure compliance of products with relevant quality standards in conjunction with Purchasing Manager
oMaintain accurate and up to date supplier information
oCollating and creating purchase orders
oReview order acknowledgements / confirmation
oMonitor delivery dates and supplier performance
oMonitor vendor refunds, rebates, marketing funds etc and raise appropriate claims

The Candidate

The successful candidate will be
·Enthusiastic and confident
·Articulate and numerate
·Computer literate with good skills in Microsoft applications
·A strong negotiator at all levels
And should possess
·Strong analytical skills
·Strong organisational skills
·Good knowledge of purchasing tools and techniques
·The ability to develop and maintain strong relationships both internally and externally
·Technical / IT hardware knowledge essential
Experience required
·Relevant IT channel experience preferred but not essential
·Strong purchasing background
·Experience of dealing with suppliers world-wide preferred but not essential
·Experience of sourcing products from Far East preferred but not essential

Salary

Competitive salary plus monthly bonus and annual profit share
Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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Job Title IT Sales Consultant
Salary/rate £18000 - £25000/annum
Location Wakefield, West Yorkshire
Job Number 118453955
Posted 25/05/2012 (11:19)
Agency/Employer Spring Personnel
DescriptionRegister your CV Due to continued growth a vacancy has arisen for an IT Sales Professional. The position offers a challenging opportunity for a determined target driven sales person.

A genuine knowledge and interest of IT is preferred and knowledge of Microsoft products is an advantage. There is an existing portfolio of customers but the main role entails the development of new business customers both with the telephone and face-to-face meetings.

The successful candidate will be expected to project manage jobs as well as communicating with customers both written and verbally.

The basic salary is up to £18K, mileage expenses and generous commission with realistic OTE of £25k +.

If you have any queries please contact Georgia Dalton at
Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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Job Title Sales Administrator
Salary/rate £14000 - £15500/annum 20 days holiday, free parking
Location Huddersfield, West Yorkshire
Job Number 126244108
Posted 25/05/2012 (11:19)
Agency/Employer Spring Personnel
DescriptionRegister your CV My client based in Huddersfield is recruiting for a Customer focused administrator. The ideal person will be from sales administration background but training will be provided. The successful person will liaise with and assist Customers to ensure all orders are received, entered and delivered and service levels are met, along with other general administrative duties.

Duties :
*Processing incoming telephone, fax and electronic orders received from our Customers.

*Liaising with the Customers to ensure they are fully aware of their outstanding order status.

*Ensuring that your territory Sales Manager is kept appraised of the status of the Customer accounts at all times to ensure the smooth running of the territory.

*Check quotations from Area Sales Managers, send to customers with appropriate samples etc.

*Identify opportunities for 'up-selling' products to the Customers.

Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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Contract Length N/A
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Job Title Conveyancing Assistant
Salary/rate £16000/annum
Location Leeds, West Yorkshire
Job Number 126239204
Posted 25/05/2012 (11:19)
Agency/Employer Spring Personnel
DescriptionRegister your CV Conveyancing Assistant
16k

Job Purpose:

To assist Fee Earners dealing with enquiries from clients, estate agents, law firms, mortgage advisors and referrers.

Key Responsibilities

1. Dealing with Clients, agents, law firms etc in a professional manner either on the telephone or face to face
2. Updating referrer websites.
3. Acknowledging agents particulars, drafting contracts dealing with enquiries raised by solicitors where able to, applying for searches, exchange letters and dealing with the completion matters on the day that completion takes place (involving all correspondence, release of keys, updating clients and all parties on completion progress)
4. Completing registrations.
5. Providing quotes where necessary
6. Contacting the client by telephone to confirm instructions before opening the file
7. Opening files on the computer system and sending relevant information to the client.
8. Answering the main telephone line and forwarding calls to relevant members of staff
9. Allowing entry to the premises to Clients & visitors
10. Any other Role the Management feels is appropriate

PERSON PROFILE

Personality:
Well presented and professional.
Positive outlook with a focus on giving the best service to both clients & colleagues.
Reliable , understanding and patient.

Personal situation:
Ability to work extended hours if required.

Specific Job Skills:
Ability to communicate with all ages

Computer Skills:
Must be adept at MS Office 2007 or later, particularly E-mail, Internet, Word & Excel.

Literacy & Numeracy:
Must have at least 4 GCSE's including English & preferably Maths Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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Job Title New Homes Sales Negotiator
Salary/rate £17500/annum 250 per house sale
Location Leeds, West Yorkshire
Job Number 118448512
Posted 25/05/2012 (11:19)
Agency/Employer Spring Personnel
DescriptionRegister your CV **NEW HOMES SALES NEGOTIATOR**

£17.5k + £250 per house sale

Are you an experienced and proactive New Homes specialist? We are seeking a motivated and enthusiastic individual for a site based in Battersea for a leading well known developer. Good communication skills along with good presentation are prerequisites as you will dealing with members of the public as well as clients , IFAs and solicitors.

You need to be able to demonstrate a track record in this field.

5 Days Requiring weekend work.
Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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Job Title Customer Sales Executive - Homebuying
Salary/rate £16300/annum
Location Leeds, West Yorkshire
Job Number 101342328
Posted 25/05/2012 (11:19)
Agency/Employer Spring Personnel
DescriptionRegister your CV Description

As a key member of our HSBC Direct team, based within our contact centre, you'll be responsible for providing a high quality, customer driven mortgage related sales service, by proactively identifying and addressing customer needs over the telephone, in order to assist HSBC Direct in the achievement of its service promise and sales income targets. You will be taking calls and resolving customer queries, focusing on understanding their needs and identifying the ways in which we can help them. To apply for this role, you need to: genuinely enjoy constant telephone contact with customers, be able to communicate professionally in English, have had previous contact centre or strong retail sales experience and be willing to work flexibly, as the role will involve shifts.

The department opening hours are 10.00am to 7.45pm, Monday to Thursday. You will be allocated a working pattern within these hours, up to a maximum of 35 hours per week.

To excel, you'll need to be resilient and someone who thrives on providing exceptional service and working towards achieving stretching sales targets, without ever losing sight of what's best for the customer and not just for the business. As you resolve customer queries and decide on the best course of action, you'll look for and follow through on cross-selling opportunities. With a fantastic range of products and services to choose from, there'll be plenty of opportunities for you to play your part in generating further income. When you succeed, you'll find our bonuses are competitive and as we're a global brand, you'll have plenty of opportunities to develop and progress your career with us.

On a day-to-day basis, you will:

- complete the sales of non-regulated personal products (mortgages, bank accounts, overdrafts,

personal loans, saving accounts and general insurance polices) - completing applications or

referring more complex customer needs to a suitably accredited colleague Deal with everyday

queries from our customers

- identify customer needs and translate these into cross-selling opportunities

- encourage the use of the Bank's alternative delivery channels (e.g. internet and mobile)

according to the customer's needs

You will need to:

- communicate in a clear and engaging manner

- listen actively

- follow set procedures and regulations

- work efficiently - to maintain service levels as required by the business

- manage your own time effectively, plan ahead and adopt a methodical approach to your work

- be accurate and check details

- build strong customer relationships and quickly focus on their needs

- adopt a flexible approach to work and adapt to change

- provide excellent service - demonstrating willingness to go above and beyond on every single

call

- work effectively in a team - supporting colleagues and sharing your knowledge

- remain calm and objective under pressure - rising to any challenge that comes your way

- work independently, take appropriate responsibility for actions and make sensible decisions

- maintain a professional approach in your interactions with customers and colleagues

- be self-motivated and ready to learn, as we provide everyone here with an excellent training

programme

Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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Job Title Telephone Account Manager
Salary/rate £15000 - £18000/annum 5-8k Commission
Location Leeds, West Yorkshire
Job Number 125143957
Posted 25/05/2012 (11:19)
Agency/Employer Spring Personnel
DescriptionRegister your CV `PURPOSE OF THE ROLE:
To ensure that the defined account base is managed for growth and customer excellence. Contacts will be made at all levels within an organisation and will need to be influenced to maximise delivery of our clients' product portfolio within that organisation.

KEY RESPONSIBILITIES
§ To achieve and exceed all agreed sales targets and performance measures.
§ Develop and maintain an appropriate pipeline of opportunities to meet short and medium term business plans.
§ To qualify and review bids and tenders as required from the customer base.
§ Establish our client as the primary supplier of communications solutions to the defined key account base.
§ Manage effectively the relationship between our client and the defined key account base.
§ React effectively and in a timely manner to customer queries and issues.
§ Develop and maintain good and effective working relationships with all internal contacts.
§ Fully understand and adhere to all relevant sales processes.
§ Maintain high levels of appropriate product and service knowledge on current and future products.
§ Monitor competitive and competitor activity to protect competitive position.
§ Regularly monitor revenue streams from orders to ensure consistency with forecasts.
§ Maintain full, accurate, honest and timely records.
§ Respond to management requests in a timely manner.
§ Prepare and deliver reports each month in a defined format to your manager.
§ To undertake all training as required to develop the role as required.
§ Any other duties as necessary for the role.

ESSENTIAL SKILLS & QUALITIES:
§ Business focused with excellent organisational skills.
§ Responsive to coaching and self development.
§ Results driven.
§ Self motivated.
§ Confident with a positive outlook.

QUALIFICATIONS / RELEVANT EXPERIENCE:Essential
§ One years account management experience.
§ Sales experience gained in a telephone or face to face role.
§ Competence in working with single sales opportunity planning tools.
Desirable
§ Technology based background.
Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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Job Title Electrical Test Engineer
Salary/rate £8.98/hour
Location Leeds, West Yorkshire
Job Number 107777878
Posted 25/05/2012 (11:19)
Agency/Employer Spring Personnel
DescriptionRegister your CV Do you have an electronic qualification and have experience dealing with complex panel wiring? Are you interested in joining a well known organisation and progressing into an Electrical Test Engineer position?

I am currently recruiting for one of my clients based on the outskirts of Leeds City centre that require quality candidates with some electrical background but must have some form of electrical qualifications.

My client currently has a full order book and has regular and continued work.

This role is on a temporary basis and will have the potential to become a permanent role for the right candidate.

This will be working Monday to Friday and may involve early starts but earlier finishes.

If you are interested in this role or would like more information then please contact Ben Hardy-Rollins on 0113 244 3333 or email Ben_hardy-
Spring Personnel Ltd is acting as an Employment Business in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Posting Time
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Job Type Temporary
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Job Title Payroll Administrator
Salary/rate £19000/annum
Location Huddersfield, West Yorkshire
Job Number 101344491
Posted 25/05/2012 (11:19)
Agency/Employer Spring Personnel
DescriptionRegister your CV Prepare payroll for all payroll bureau clients, liaising with clients, HMRC etc. as necessary
Deal with client payroll queries
Completion of P35 End of Year returns
Keep up-to-date with payroll issues and changes, and do own research as necessary
Book-keeping for clients on Sage, Kashflow and other platforms
Preparation of VAT returns for clients
Training of clients on book-keeping software
Completion of tax returns for individuals
Advising clients of liabilities, checking statements, checking coding notices and claims to reduce POA
Dealing with tax queries from clients
Dealing with queries from HMRC
Keep up-to-date with tax issues and changes, and do own research as necessary
Dealing with all issues re. new clients incl. set up of file, Letter of Engagement, 64-8, CWF1 etc.
Ad-hoc assignments upon request

Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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Job Title Customer Sales Advisor
Salary/rate £17850/annum Commission
Location Castleford, West Yorkshire
Job Number 122251512
Posted 25/05/2012 (11:19)
Agency/Employer Spring Personnel
DescriptionRegister your CV JOB DIMENSIONS
·Part of a team responsible for the Sales Centre Budget Volume and Revenue for both Acquisition & Retention
·Part of a team that has accountability for speed and efficiency of the taking of orders and account management of between 8K to 10k customers

ACTIVITIES
·Achieving individual targets volume, margin, conversions levels, outbound call KPI as agreed with the manager.
·Ensure calls are handled in accordance with the Excellent Response Company telephone procedure.
·Conduct pro-active outbound service calls to current customers in order to increase productivity in line with current targets
·Gathering customer and competitor data. Updating database systems as required.
·Handling queries and objections from customers - escalating to line management as appropriate.
·Setting up new accounts and handling credit applications in line with current policy
·Prepare and send out weekly and daily faxed prices to customers.
·Investigate and clear stopped orders - re credit, price, defected - in-line with guidelines, policies and procedures.
·Part of a team accountable for the achievement of budgeted volumes and gross margin targets
·Cross and up sell to existing customers.
·Utilise & maintain CIS & SDS
·Undertake sales and outbound calls in line with targets
·Comply to MODEROR where applicable and take guidance on all other pricing
·Ensue all customer master data is reviewed and updated as appropriate and all order related data is correctly recorded against the order
·Liaise daily with the CSM re short term order demand
·Ensure unconverted sales calls are followed up in a timely manner in line with KPI whilst gaining market intelligence
·Achieve KPI targets as defined
·Comply with company process as depicted in knowhow including daily weekly monthly priority tasks.
·Attend Monthly 1:1's with CSM
·Attend Monthly Team Briefing's

CONTEXT AND ENVIRONMENT
The jobholder reports into the Customer Service Manager who reports to the Business Manager. The position has a high degree of interaction with the Customer Sales Manager and other teams within the region and at Cheltenham. Total Butler operates in a highly competitive market and the net results of marketing conditions and the parameters of supply contracts can have a dramatic effect on the operating result of the company. The jobholder has a key role ensuring the long term loyalty of our customers through the delivery of excellent customer service. Customer retention is essential for Total Butler to achieve its margin aspirations.

ACCOUNTABILITIES
The jobholder's role is to gain customer loyalty and achieve individual daily targets in line with the expectations of the Company. The jobholder should produce consistent results, be sales focused and strive to produce excellent customer service at all times via inbound and outbound sales calls.

QUALIFICATIONS / EXPERIENCE REQUIRED
·Relevant sales experience within a sales role
·Proven ability to deliver results in line with targets
·Good communication and negotiating skills
·Commercial awareness
·Telephone skills Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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Job Type Permanent
Contract Length 4 Months
Start Date ASAP
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Job Title Administration Clerk
Salary/rate £13500/annum
Location Leeds, West Yorkshire
Job Number 126243122
Posted 25/05/2012 (11:19)
Agency/Employer Spring Personnel
DescriptionRegister your CV Administration Clerk (Legal)

Leeds City Centre £13.5 per annum.

You will be reporting to the Secretarial Co-ordinator/Resources Manager, the role delivers administration services to a variety of fee earners and secretaries by providing assistance in areas such as scanning, filing, photocopying and other administrative tasks.

Any successful applicant will need the following skills:
- A knowledge of IT skills including Windows, Outlook and Excel with a minimum of 45wpm audio and copy typing;
- Good communication skills;
- Flexible and adaptable approach;
- Be able to utilise the firm's resources effectively e.g. Word Processing, Travel Centre and Helpdesks;
In addition, successful applicants will need the following attributes.
- A commitment to the firm's success and to your own personal growth and development.
Ambition and a keenness to learn.
- Proven team player , who will play a positive and active role within the team and display a positive attitude.
- Have an open and honest approach.
- Highly motivated with a 'can do' attitude and a willingness and enthusiasm to take on new challenges and develop own role
There are excellent prospects for progression within this role and within the firm as a whole

The successful candidate will have:
- 5 GCSEs at grade C or above (or equivalent)
- Previous experience gained within a comparable Commercial environment and at an appropriate level;
- Clear understanding of the operation and structure of a law firm;
- Ability to achieve continuous improvement and development.Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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Job Type Permanent
Contract Length N/A
Start Date ASAP
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Job Title Dutch Speaking Account Manager
Salary/rate £15000 - £16000/annum
Location Skipton, North Yorkshire
Job Number 118455284
Posted 24/05/2012 (17:10)
Agency/Employer Spring Personnel
DescriptionRegister your CV We are looking for a fluent Dutch speaker who has a proven track record in sales, preferably outbound telesales, and who feels confident working in a targeted sales environment. They will also have the ability to identify and develop business opportunities and to drive sales growth. Other skills required include a friendly and confident telephone manner, the ability to work on their own initiative, negotiation skills, objection handling, confidentiality and listening skills. Good IT skills are essential and experience of using a CRM system would be advantageous. Knowledge of the IT market is desirable.

The duties will include calling customers in Holland (and also the UK if required) to sell our client's products, managing customer relationships, recording information into our bespoke system, query handling and recording of information.

There is no cold calling involved with this role, it is a telesales/customer care role but there are sales targets to meet.

The annual starting salarywill be £15,000 + commission increasing to £16,000 + commission upon successful completion of the six-month probationary period. The expected O.T.E. is £24,000. This is not guaranteed.

Please contact Christopher Duffin on 0113 244 3333 or Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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Contract Length N/A
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Job Title CSA On Board
Salary/rate £6.22/hour
Location Leeds, West Yorkshire
Job Number 122252342
Posted 23/05/2012 (12:28)
Agency/Employer Spring Personnel
DescriptionRegister your CV Customer Service Assistants (Leeds)
Short Term Summer Contracts
Leeds £6.22ph

If you're looking for a more rewarding summer, we're helping to bring the world together. You could sample all the buzz of the games, all while earning money, picking up some great new skills and enjoying flexible hours.

Showcasing great customer service, you'll either assist passengers at one of our major stations or on board our trains, travelling up and down the country as part of our onboard team greeting customers and pulling out all the stops to make their journey that extra bit special.
To join our team in keeping Britain up and running you will be presentable, warm and friendly by nature and most importantly driven to provide a great customer experience every time.

We'll also ask you to:

·Be available to work for a minimum period of 3 weeks
·Be flexible to work shifts across a 24 hour period
·Be able to get yourself to and from work outside of normal hours ( public transport may not be available due to shift times)
·Be happy to wear a uniform to work. We'll ask you to provide a basic uniform of black trousers/skirt and white shirt/blouse and we'll make sure you're one of the team by adding the finishing touches such as a company scarf or tie, name badge and lanyard.
·Let us know if you speak any languages other than English, if you are successful we will ask you to be on hand to help your team and customers with any language barriers.
We'll be holding Assessment Centre's week commencing 18th & 25th June at our Training Academy at York Station. All of the training you need will also be completed at our Academy, don't worry about getting there though as we'll provide free travel aboard our trains.
Start dates are 19th, 24th & 30th July.
Spring Personnel Ltd is acting as an Employment Business in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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Job Type Temporary
Contract Length 3-12 weeks
Start Date 19/07/2012
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Job Title Legal Costs Draftsman
Salary/rate £20000 - £40000/annum
Location Leeds, West Yorkshire
Job Number 114153453
Posted 22/05/2012 (17:06)
Agency/Employer Spring Personnel
DescriptionRegister your CV Spring Personnel are currently recruiting for an experienced Legal Cost Draftsman to work with our client in Central Leeds.
The ideal candidates will be an experienced costs draftsman and looking to develop their career with a progressive, ambitious solicitor's costs practice
Duties will include:
*Drafting bills in PI litigation, including serious injury and clinical negligence
*Drafting Points of Dispute
*Drafting Replies
*CLS Claim 1
*Negotiation
You will join a professional working environment, with regular opportunities to develop your experience through interesting and challenging casework. Our client provides full training and support, and encouragement to pursue your professional studies towards A.L.C.D. qualifications where appropriate. The successful applicant will have a full understanding of the CPR and must be a good negotiator. Experience of advocacy would be beneficial but not essential.
Salary will be decided dependant on experience and the post will offer excellent holiday entitlement. Working hours are 9:00 - 17:30.
Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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Job Type Permanent
Contract Length N/A
Start Date ASAP
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Job Title Receptionist/ Administrator
Salary/rate £6.08 - £6.45/hour
Location Leeds, West Yorkshire
Job Number 126245333
Posted 22/05/2012 (16:21)
Agency/Employer Spring Personnel
DescriptionRegister your CV My client is currently looking for Temporary administrator/ receptionist to join there team. This role will be to support the current team with any administration tasks such as filing, copying and any other duties as required. This role will also be to help cover the main reception of this organisation, taking messages and booking in clients upon arrival.

The right candidate must have experience working on a reception and offering admin support. This role requires the right candidate to have excellent time keeping and be punctual.

This role is to work over 5 days Monday to Friday and is working a 33 1/4 hr week with the following working hours.

Monday to Friday 8.45-3.30 with 30 minutes for lunch.

This role will be paying between £6.08 and £6.45 per hour and is scheduled to last until September which could be increased for the right candidate.

If you are interested in this role or would like more information then please contact Ben Hardy-Rollins or Laura Tosney on 0113 244 3333 or email ben_hardy- or
Spring Personnel Ltd is acting as an Employment Business in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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Job Type Temporary
Contract Length N/A
Start Date 28/5/12
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