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Spring Personnel

Contact Spring Personnel
Telephone 0115 980 9500
Email personnel_nottingham@spring.com
Website http://www.springpersonnel.com
Address 2nd Floor , 2 King Street , Nottingham , NG1 2AX
Description
Here at Spring we have one all-consuming passion, to match exceptional talent with the very best job opportunities available. Whether you are looking for a permanent career, a temporary job or to support your own recruitment plans, our team of qualified and experienced recruitment consultants are only a phone call away.

Job Title Production Team Leader
Salary/rate £13500 - £14000/annum
Location Manchester, Greater Manchester
Job Number 117196386
Posted 24/05/2012 (10:55)
Agency/Employer Spring Personnel
DescriptionRegister your CV Spring Personnel are currently recruiting for a production team leader to work with our client based in the Trafford park area.

Our client are a large and succesful organisation covering Transport, Distribution, Warehousing & Supply Chain Management.

Due to continued growth they6 are recruiting for multiple Production Team leaders to manage multiple lines. Whilst experience at this level is not essentila candisates must be strogn with Maths, be well organised, have the ability to lead a team and show potentail to progress within the company.

Day to day responsibilitiesn will include:
Assesing the job requiorements of each day
Liaising with the site supervisor
Managing targets
Control of stock in and out of the team
Quality control

Typical workig hours will 07:00 - 17:00, Mon-Fri.

Communication skill are essentia to be succesful in the role. You will manage staff from all backgrounds so multiple languages would be advanatgeous but not essential.

This is an entry level position into managemeent. Candidates working in the role for 12 months are likel;y to progress into moresenior position within the business.

The role will initially pay an hourly rate opf around £6.80.

To apply contact Matthew Ellison

Matthew Ellison
Branch Manager

Spring Personnel
T: 0161 238 5374

M: 07889 139 532

F: 0161 236 5922
E:

City Tower, Piccadilly Plaza, Parker Street, Manchester. M1 4BD
(url removed)

Unless otherwise agreed between the client and a legal representative of our company, all placements made by Spring Personnel are made on our standard terms of business for clients. A copy of these terms of business can be seen by clicking here: (url removed)
(url removed) . If you have problems viewing this link, please copy and paste the link into your Internet address bar.

P Please consider the environment before printing this email. Even small changes can make a big impact.

*****FROM 15 MAY SPRING PERSONNEL MANCHESTER WILL BE RELOCATING TO CITY TOWER, PICADILLY PLAZA, PARKER STREET, MANCHESTER. M1 4BD. OUR NEW TELEPHONE NUMBER IS 0161 2385 374*****

Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Posting Time
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Job Type Permanent
Contract Length N/A
Start Date 01.06.12
Contact Details Apply Now
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Job Title Customer Services Agent
Salary/rate £7.50/hour
Location Matlock, Derbyshire
Job Number 109182876
Posted 23/05/2012 (18:17)
Agency/Employer Spring Personnel
DescriptionRegister your CV Spring Personnel are currently recruiting for a customer services advisor for a well known successful company based on the outskirts of Derby.

Our client is an established company who has seen significant growth over recent years. Based at their head office in Derby you will join a friendly and well structure customer services team on a temporary to permanent basis.

In this role you will

*Work well as part of a team under the supervision of the management team
*Deal with incoming and outgoing calls
*Present details of additional services and offers to service users
*Send out relevant correspondence
*Recognise and resolve queries in a positive manner
*Maintain a professional attitude at all times

The role is available on a full-time basis.

The role offers an excellent working environment, good benefits and an hourly rate of £7.50 an hour with the potential to make the role permanent based on performance.

We are looking for reliable candidates with recent relevant work experience within commercial customer services.

To apply for this role please send your CV to Jonathan Millett on or call 01159 809500
Spring Personnel Ltd is acting as an Employment Business in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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Job Type Temporary
Contract Length N/A
Start Date ASAP
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Job Title Part-Time Car Park Attendant
Salary/rate £6.16/hour
Location Peterborough, Cambridgeshire
Job Number 109181338
Posted 23/05/2012 (16:16)
Agency/Employer Spring Personnel
DescriptionRegister your CV Spring Personnel are currently recruiting for part-time Car Park Attendants for a 2-4 week period for the Railway Station in Peterborough.

Day to day responsibilities will include:

·Customer Service
·Directing of traffic
·Solving customer queries
·Assisting passengers

The Ideal people will be/have the following

·Strong communicator
·Ability to organise
·Strong work ethic
·Reliable

The company will be paying a rate of £6.16 and can offer immediate starts. If this is something that interests you please contact Jonathan Millett on 01159 809500 or e-mail Personnel Ltd is acting as an Employment Business in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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Job Type Part Time
Contract Length N/A
Start Date ASAP
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Job Title Account Manager - New Business
Salary/rate £18500/annum Commission, car, pension, phone
Location Manchester, Greater Manchester
Job Number 118449998
Posted 23/05/2012 (08:51)
Agency/Employer Spring Personnel
DescriptionRegister your CV Spring Personnel are currently recruiting for an Account Manager for an expanding business based in Manchester

Our clients are a well known company operating within the Freight and Logistics sector.

In the first instance the role will focus solely on contacting companies in the Greater Manchester area who import and export and through telesales and appointments win their business.

As you develop within the role you will manage a set of clients across the region. You will be managing new and existing customer accounts working to provide an effective service to them from the initial sale through to delivery.

Main duties in the role include: -

*Generating new business leads and accounts through telephone and face to face meetings.
*Providing quotations for service
*Processing orders from customers and entering the information accurately to the system.
*Handling invoices
*Monitoring Service levels once implemented
*Attending client meetings.
*Working to sales targets and proactively working to grow revenue for the business.

We are looking for someone who has experience of working previously within a telesales or field sales environment. Along with:

A Stable working history.
New business experience.
Articulate and commercially engaging
Strong face to face.

In return our client are offering an excellent salary and bonus scheme that rewards high achievers, access to a company car and a company mobile. For More information on this role or to apply please contact Matthew Ellison on 0161 200 6980 or e-mail
Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Posting Time
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Job Type Permanent
Contract Length N/A
Start Date 01.06.12
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Job Title Legal Cost Draftsman
Salary/rate £20000 - £40000/annum Competitive
Location Manchester, Greater Manchester
Job Number 114153451
Posted 22/05/2012 (16:53)
Agency/Employer Spring Personnel
DescriptionRegister your CV Spring Personnel are currently recruiting for an experienced Legal Cost Draftsman to work with our client in Central Manchester.
The ideal candidates will be an experienced costs draftsman and looking to develop their career with a progressive, ambitious solicitor's costs practice
Duties will include:
*Drafting bills in PI litigation, including serious injury and clinical negligence
*Drafting Points of Dispute
*Drafting Replies
*CLS Claim 1
*Negotiation
You will join a professional working environment, with regular opportunities to develop your experience through interesting and challenging casework. Our client provides full training and support, and encouragement to pursue your professional studies towards A.L.C.D. qualifications where appropriate. The successful applicant will have a full understanding of the CPR and must be a good negotiator. Experience of advocacy would be beneficial but not essential.
Salary will be decided dependant on experience and the post will offer excellent holiday entitlement. Working hours are 9:00 - 17:30.
To apply for this role please contact Matthew Ellison

Matthew Ellison
Branch Manager
Spring Personnel
T: 0161 238 5374
M: 07889 139 532
F: 0161 236 5922
E:
City Tower, Piccadilly Plaza, Parker Street, Manchester. M1 4BD
(url removed)
Unless otherwise agreed between the client and a legal representative of our company, all placements made by Spring Personnel are made on our standard terms of business for clients. A copy of these terms of business can be seen by clicking here: (url removed)
(url removed) . If you have problems viewing this link, please copy and paste the link into your Internet address bar.
Please consider the environment before printing this email. Even small changes can make a big impact.
Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Posting Time
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Job Type Permanent
Contract Length N/A
Start Date 01.07.12
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Job Title Credit Controller
Salary/rate £8.00 - £8.50/hour
Location Nottingham, Nottinghamshire
Job Number 101346626
Posted 21/05/2012 (13:18)
Agency/Employer Spring Personnel
DescriptionRegister your CV Spring Personnel are recruiting for a Temporary, part-time credit controller for a leading wholesale company.

This role, based in Nottingham will help to minimise the risk of loss from bad debts; chasing customers with overdue debt, and restricting or denying credit to those who are of high credit risk.

Day to day responsibilities include:

*Chasing customers with overdue debt via telephone whilst maintaining a good working relationship
*Customers include: small sole traders to large multi million pound companies
*Resolving queries from 8 sales reps
*Instructing solicitors to issue legal letters when authorized to do so by the FD
*Providing debt updates to the FD on request
*Running credit checks on new customers

The ideal candidate will be / have:

*Previous experience in a credit control position in this industry
*Be able to meet challenging work loads and hit the ground running
*Additional languages would be beneficial but not essential
*Possess excellent communication skills
*Always adopt excellent customer service attitude

This is a fantastic opportunity to work within a dynamic national company. The hourly pay rate will be between £8-£8.50. If you believe you have the right background for this position, please contact Jonathan Millett on 01159 809500 or email
Spring Personnel Ltd is acting as an Employment Business in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Posting Time
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Job Type Part Time
Contract Length N/A
Start Date 06/06/2012
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Job Title Flexible Call Operators
Salary/rate £7.30/hour
Location Nottingham, Nottinghamshire
Job Number 118454476
Posted 21/05/2012 (10:13)
Agency/Employer Spring Personnel
DescriptionRegister your CV Are you a friendly, passionate and confident communicator? Are you looking for rewarding, full time employment? If so, this could be the perfect opportunity for you!!

On behalf of our client, we are looking to recruit Telephone Fundraisers with bags of energy, a knack for communication and a passion to make a difference.

No experience is required as full training is provided.

You will be working on behalf of some of the UK's biggest charities and contacting people who have expressed an interest in their work to raise awareness and secure donations.

The Benefits;
* City Centre Location
* Weekly pay, competitive rates
* Fun and an interactive working environment

Working patterns are:

Monday to Friday: 5.00pm-9.00pm
Monday AND Friday: 12.30pm-4.30pm
Saturday and Sunday: 11.00am-6.00pm

In return, we will offer an hourly rate on £7.30, plus holiday pay, and an exciting, fast paced role with ongoing training.

To apply, please do so via the website.
To discuss the role in more detail, please call Spring Personnel on 01159 809 500

PLEASE DO NOT APPLY if you are under the age of 18.
Spring Personnel Ltd is acting as an Employment Business in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Posting Time
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Job Type Part Time
Contract Length N/A
Start Date ASAP
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Job Title Property Administrator
Salary/rate £18000/annum
Location Derby, Derbyshire
Job Number 126245094
Posted 21/05/2012 (10:06)
Agency/Employer Spring Personnel
DescriptionRegister your CV Spring Personnel are currently recruiting for a Property Administrator to join a dynamic and expanding company in the overseas property development field. This role, based on the Nottingham side of Derby involves the collating of reports to be put through for final sale

Day to day responsibilities include:

·Liaising with Clients
·Managing and creating reports
·Processing payments and the associated paperwork
·Presenting complete packs of applications
·Chasing clients to return paperwork

The ideal candidate will be / have:

·Property/Mortgage background
·Fantastic eye for detail
·Professional phone manner
·Strong work ethic
·The ability to multi task
·Strong IT skills

For someone with his background this is a great opportunity to work for a great company. In this company there is a real chance of progression in both your career and salary level. For further information on this role please contact Paul Sumner on 01159 809500 or email

Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Posting Time
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Job Type Permanent
Contract Length N/A
Start Date ASAP
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Job Title Senior Systems Engineer
Salary/rate £30000 - £35000/annum Company car
Location Manchester, Greater Manchester
Job Number 113604056
Posted 18/05/2012 (17:36)
Agency/Employer Spring Personnel
DescriptionRegister your CV Spring Personnel are currently recruiting for a Senior Systems Engineer / Network Manager to work for our client based in Salford.

Are client are a Pharmaceutical wholesalers and experts in pharmaceutical supplies. They offer a range of services to the healthcare sector and pharmaceutical industry based in the UK.

Whilst you will be based primarily in the Manchester area you will cover a total of 10 sites so you must be prepared to travel. As a result a company vehicle will be provided.

We are looking for an experienced Senior Systems Engineer / Network Manager to join the team based at the head office in Manchester.

The Senior Systems Engineer will be responsible for managing a Windows network of around 400 users over 12 sites and also supporting 1500 external users

Must have Skills / Experience :
*Microsoft Senior Systems Engineer
*Windows Server 2008 Server / Domain Management / Installation / Raid
*VMware
*Sans
*Microsoft Exchange
*Blackberry Enterprise Server
*Network Management / Monitoring / Comms
*Remote User support
*Network Protection (Anti-virus / Firewalls)
*Team Management

Desirable Skills / Experience :
*Microsoft Certification
*NetApp
*IP Phone systems
*PC Build / Repair
*Mobile Device Management
*Procurement

The successful Senior Systems Engineer will have the above skill set and experiences and will thrive in working in a fast paced service providing environment. If you are a Senior Systems Engineer with the above skill set then please forward your CV to Matthew Ellison.

Matthew Ellison
Branch Manager

Spring Personnel
T: 0161 238 5374
M: 07889 139 532
F: 0161 236 5922
E:

City Tower, Piccadilly Plaza, Parker Street, Manchester. M1 4BD
(url removed)
Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Posting Time
More
Job Type Permanent
Contract Length N/A
Start Date 01.06.12
Contact Details Apply Now
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Job Title Targetted Customer Service
Salary/rate £15000/annum
Location Manchester, Greater Manchester
Job Number 109182587
Posted 16/05/2012 (18:31)
Agency/Employer Spring Personnel
DescriptionRegister your CV Spring Personnel are currently recruiting for a customer focussed candidate to join our client based in South Manchester. The role will be a mixture of customer service and new business development.

Our client operates within the private medical and cosmetics industry and are recruiting due to continued growth.

In this role you will liaise with customers and potential customers offering excellent customer service. You will build rapport and remove the customer's anxiety by utilising your product knowledge and interpersonal skills that makes the customer feel confident in the business. Candidates will work towards targets to ensure that colleagues have a full diary of quality clients for consultation and be responsible for all associated documentation and paperwork. Such work will normally be undertaken on a rota/shift basis. You will be required to deliver against Call Centre / Marketing outbound initiatives. The successful agent must have a proven track record in delivering against targets and service excellence.

W are looking for candidates who are customer focused with an excellent telephone manner. Experience within a similar role is essential and candidates must be able to demonstrate how they have increase work for previous companies as well as maintained customer service levels.

The role is available on a full time permanent basis and is offering a basic salary £15,000 with OTE of around £22,000. Other benefits include excellent discounts of service and competitive holiday pay.

To apply for the role please send your CV TO Matthew Ellison

Matthew Ellison
Branch Manager
Spring Personnel
18 - 22 Mosley Street
Piccadilly Gardens
Manchester
M2 3AG

Tel: 0161 200 6980
Mobile: 07889139532
Fax: 0161 237 9608

Email:
Website: (url removed)

Connect with me on LinkedIn: (url removed)
Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Posting Time
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Job Type Permanent
Contract Length N/A
Start Date 01.05.12
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Job Title 1st Line Network Support
Salary/rate £16000/annum
Location Nottingham, Nottinghamshire
Job Number 125144135
Posted 15/05/2012 (13:02)
Agency/Employer Spring Personnel
DescriptionRegister your CV Spring Personnel are currently recruiting for a 1st Line Network Support Technician for our client based in the West Bridgford area.

Our client is a VoIP network operator who support around 500 system users. The role will involve taking email and telephone reports of faults, diagnosing faults and where possible, resolving them in the first instance, or escalating more complex faults to a 2nd Line Support Technician.

The successful candidate will be responsible for providing an efficient and effective support service.

Additional responsibilities will include:-

* Maintaining records of reported faults
* Reporting back to customers
* Ensuring resolutions are met within appropriate service levels

The ideal candidate will:-

* Be well organised
* Be keen
* Possess a good general knowledge of IT and IP systems
* Have experience using Linux (extremely desirable)
* Have experience with VoIP systems (advantageous)

The successful candidate who meets this criteria can expect a salary of around £16k.

The hours of work are between 9am-5pm Monday - Friday.

For further information on this role please contact Amy Saunders on 01159 809500 or email Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Posting Time
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Job Type Permanent
Contract Length N/A
Start Date ASAP
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Job Title Customer Services Administrator
Salary/rate £14000/annum
Location Mansfield, Nottinghamshire
Job Number 124134386
Posted 11/05/2012 (16:24)
Agency/Employer Spring Personnel
DescriptionRegister your CV Spring Personnel are currently recruiting for Customer Service Administrators to join a market leading property company based in Mansfield.

The is a fantastic opportunity to join a really exciting company who are growing from strength to strength. There is a real chance for progression within the company for people who work hard and go the extra mile.

The role will involve:-

·Providing a high level of customer service, call handling, & client support
·Dealing with a range of issues from both landlords and tenants
·Developing on going relationships with landlords
·Managing all administration functions in a timely and organised fashion
·

The ideal candidate will have:-

·Excellent customer service skills
·A keen eye for detail
·Extremely strong administration skills
·Well organised
·Friendly and courteous to customers
·Excellent IT skills and be confident with computers
·Experience using case management skills will be a distinct advantage although this is not essential
·Experience in a property law/conveyancing/lettings environment will also be advantageous but not essential as the company will provide full training
·A strong work ethic

For someone who meets the above criteria they can expect a salary of £14,000. Please apply within or for further information on this role please contact Amy Saunders on 01159 809500 or email

Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Posting Time
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Job Type Permanent
Contract Length N/A
Start Date ASAP
Contact Details Apply Now
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Job Title Legal Administrator
Salary/rate £14000/annum
Location Mansfield, Nottinghamshire
Job Number 124134384
Posted 11/05/2012 (16:15)
Agency/Employer Spring Personnel
DescriptionRegister your CV Spring Personnel are currently recruiting for Legal Administrators to join a market leading property company based in Mansfield.

The is a fantastic opportunity to join a really exciting company who are growing from strength to strength. There is a real chance for progression within the company for people who work hard and go the extra mile.

The role will involve:-

*Preparing and completing Tenancy Agreements, Notices and other legal documentation
*Chasing tenant arrears

The ideal candidate will have:-

*Excellent customer service skills
*Previous experience dealing with inbound/outbound customer service calls
*A keen eye for detail
*Extremely strong administration skills
*Well organised
*An excellent telephone manner, friendly and courteous to customers
*Excellent IT skills and be confident with computers
*Experience using case management skills will be a distinct advantage although this is not essential
*Experience in a property law/conveyancing/lettings environment will also be advantageous but not essential as the company will provide full training
*A strong work ethic

For someone who meets the above criteria they can expect a salary of £14,000. Please apply within or for further information on this role please contact Amy Saunders on 01159 809500 or email
Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Posting Time
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Job Type Permanent
Contract Length N/A
Start Date ASAP
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Job Title Customer Services Negotiator
Salary/rate £14000/annum
Location Mansfield, Nottinghamshire
Job Number 124134383
Posted 11/05/2012 (16:07)
Agency/Employer Spring Personnel
DescriptionRegister your CV Spring Personnel are currently recruiting for Customer Services Negotiators to join a market leading property company based in Mansfield.

The is a fantastic opportunity to join a really exciting company who are growing from strength to strength. There is a real chance for progression within the company for people who work hard and go the extra mile.

The role will involve:-

*Providing a high level of customer service, call handling, & client support
*Dealing with a range of issues from both landlords and tenants
*Developing on going relationships with landlords
*Managing all administration functions in a timely and organised fashion
*Completing letting agreements

The ideal candidate will have:-

*Excellent customer service skills
*Previous experience dealing with inbound/outbound customer service calls
*Good attention to detail
*Well organised
*An excellent telephone manner, friendly and courteous to customers
*Excellent negotiation skills
*Excellent administration skills
*Excellent IT skills and confident with computers
*Experience using case management skills will be a distinct advantage although this is not essential
*Experience in a property law/conveyancing/lettings environment will also be advantageous but not essential as the company will provide full training
*A strong work ethic

For someone who meets the above criteria they can expect a salary of £14,000. Please apply within or for further information on this role please contact Amy Saunders on 01159 809500 or email
Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Posting Time
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Job Type Permanent
Contract Length N/A
Start Date ASAp
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Job Title Receptionist
Salary/rate £15000 - £21000/annum
Location Nottingham, Nottinghamshire
Job Number 113602135
Posted 11/05/2012 (15:21)
Agency/Employer Spring Personnel
DescriptionRegister your CV Spring Personnel are currently recruiting for a Receptionist/Administrator to join our client company, who are a very well known and successful, global company.

This is a full time role, based at our client's Nottingham office. The successful candidate will be have previous experience in a similar role and/or within a corporate environment. The will be smartly attired and professional at all times, to ensure that the customer experience that is received by the client is in line with Client processes and policies.

Requirements:

*Highly motivated with excellent communication skills and efficient manner.
*Professional, confidential, composed, flexible and team-spirited Proficient in Microsoft Outlook, Word, Excel and Powerpoint

Principal duties and responsibilities:

*To greet visitors/customers & to advise host of visitors arrival
*To ensure that the visitor/customer (and NON Nottingham based Client team members) sign-in as per Client policy and procedures
*To arrange as required access to the Client space for Client team members
*Upon departure from site, ensuring that badges are returned and the visitors is signed out the building Book taxis for visitor's/customers
*Complete daily logs of visitors in order to raise day rate charges for the monthly desk recharge report
*To keep statistical data on daily headcount, hotel desk occupancy & tracking of meeting room usage
*Be the main point of contact for any site / facilities issues
*Sort incoming post into relevant pigeon holes located in the facilities area
*To prepare outgoing mail for collection from Royal Mail
*To assist where required the booking of meeting rooms
*To order stationery, monitor during the week to ensure stocks are adequate, replenish as required during the week
*To order kitchen supplies monitor during the week to ensure stocks are adequate, replenish as required during the week
*To assist when required on courier collections/deliveries and be key contact for Courier Account
*Maintain the site phone list, desk nameplates & update as required
*Log Incoming parcels received and inform recipient for collection
*As required, scanning, photocopying and faxing
*Ensure all sub-contractors coming on site adhere to Client Pre-Task Planning (PTP)

Competencies:

*Managing work, priority setting and time management
*Team Player
*Be flexible, work effectively under pressure and remain calm
*Excellent written communication skills
*Excellent telephone manner
*Good customer handling skills
*Minimum 2/3 years in similar role
*PC literate in - Outlook, Word & Excel

The successful candidate will in return, receive a highly competitive salary and the opportunity to work for one of the world's most well known brands! To be considered for this position, please apply within or for more information, please telephone Amy Saunders on 0115 9809500Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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Job Type Permanent
Contract Length N/A
Start Date ASAP
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Job Title Team Leader - professional services
Salary/rate £18000 - £20000/annum
Location Manchester, Greater Manchester
Job Number 109182330
Posted 11/05/2012 (14:12)
Agency/Employer Spring Personnel
DescriptionRegister your CV Our client is a large, well-established business who are recognised as an industry leader within the estate agency and property services sector.

A fantastic opportunity has arisen for a Senior Case Progressor. The role of the Senior Case Progressor is to proactively progress transactions, managing both inbound and outbound telephone calls. You will also offer coaching and guidance to a small team of case progressors.

The ideal candidate will have an understanding of the conveyancing process for sale and purchase sufficient enough to be able to discuss information to callers and those being called.

Duties will include:
*You will seek to address problems in a positive and proactive manner; actively managing callbacks on the legal team to ensure Service Legal Agreements are met.
*Progressing cases through the workflow management system, as directed by your Team Manager as well as supporting the team in chasing exchanges.
*To support the team in chasing exchanges, by calling third parties involved in the transaction.
*To demonstrate an understanding of the implications of giving misleading information to third parties as well as monitor the quality of customer service calls within the team using the coaching tools available, and proactively seeking out coaching opportunities
*Planning, completing and reviewing of coaching sessions within your team as agreed with your team manager.

The successful candidate will be offered an excellent salary of upwards of £17,000k.

To apply for the role please contact Matthew Ellison ASAP.

Matthew Ellison
Branch Manager
Spring Personnel
18 - 22 Mosley Street
Piccadilly Gardens
Manchester
M2 3AG

Tel: 0161 200 6980
Mobile: 07889139532
Fax: 0161 237 9608

Email:
Website: (url removed)

Connect with me on LinkedIn: (url removed)

Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Posting Time
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Job Type Permanent
Contract Length N/A
Start Date
Contact Details Apply Now
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Job Title Call Handler-HSBC
Salary/rate £15000/annum
Location Manchester, Greater Manchester
Job Number 109181668
Posted 11/05/2012 (10:41)
Agency/Employer Spring Personnel
DescriptionRegister your CV Spring Personnel are currently recruiting for multiple call handlers to join out client based in central Manchester.

We are seeking experienced candidates who have worked within a professional services organisation and have an excellent understanding of customer service.

You will join a new project team responsible for the development of a key relationship with one of the companies clients. Liaising with people from a variety of backgrounds you will manage complex queries in an efficient and effective manner.

We are seeking candidates with the following attributes:
*Previous B2B experience in customer services
*Well educated
*Good career history
*Excellent telephone maner
*Comfortable in a corporate environment

The role is initially available as a 6 month contract but has a genuine chance of becoming permanent. You will work 37.5 hours per week between 9.00 and 17.30.

The role will pay £15,000 + over 30 days paid leave per year.

To apply for this role please contact Matthew Ellison @ Spring Personnel

Matthew Ellison
Branch Manager
Spring Personnel
18 - 22 Mosley Street
Piccadilly Gardens
Manchester
M2 3AG

Tel: 0161 200 6980
Mobile: 07889139532
Fax: 0161 237 9608

Email:
Website: (url removed)
Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Posting Time
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Job Type Permanent
Contract Length N/A
Start Date 01.06.12
Contact Details Apply Now
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Job Title Customer Services Manager
Salary/rate £24000 - £26000/annum
Location Colwick, Nottinghamshire
Job Number 117195525
Posted 10/05/2012 (17:57)
Agency/Employer Spring Personnel
DescriptionRegister your CV Spring Personnel are currently recruiting for aGerman Speaking European Customer Services Manager to join our client company, who are a very successful, global manufacturing company.

The successful candidate will be responsible for managing the customer relationship pipeline in the UK from post production to delivery, overseeing the implementation of administrative procedures for enquiries and order entries from export regions and ensuring a high level of communication with customers in those regions is maintained in order to maximise sales and satisfy customers. Close liaison is needed both with customers and with other departments of the Company.

Core duties will include:-

·Liaising with production management to ensure problems affecting production have a minimal impact on Customer Services and OTIF

·Regularly monitoring the customer relationship pipeline reviewing exceptions to drive improvement

·Managing any actions until action has been resolved, ensuring they are progressed in a timely manner

·Working in collaboration with the Customer Service Manager to overview all enquiries, quotes and orders, particularly ones with issues that may jeopardise targets

·Supporting the Customer Service Representatives in processing enquiries, orders and customer complaints

·Maintaining close contact when required with overseas manufacturing facilities (USA and France) and sales organisations for the maximisation of sales in territories and exchange of information.

·Being aware & follow requirements of overseas regions with regard to inspection & special technical specifications.

·Visiting from time to time relevant exhibitions & customers in geographical region of responsibility in agreement with sales manager.

·Being available to travel to Europe - mainly France & Germany for customers visits & exhibitions

·Using language skills both in German to increase level of interaction with customers in accordance with plans established by European Sales Office Manager

·Increasing level of product knowledge through a training plan established by the European Sales Office Manager, assist customer in their product specification

·Reporting sales activity to relevant Market Sector Manager

Essential capabilities:-

·Be fluent in German
·Experience of working in a Customer Service environment
·Supervisory experience with strong interpersonal skills
·Working knowledge of SAP

This is a really exciting opportunity for the right candidate to join a very successful company with real opprtunity for future personal development. In return, the successful candidate can expect a salary of between £24-26,000, 25 days holiday and contributory pension scheme.

To be considered for this position, please apply within or for further information on the role please contact Amy Saunders on 01159 809500

Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Posting Time
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Job Type Permanent
Contract Length N/A
Start Date July/August
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Job Title Receptionist
Salary/rate £15000/annum
Location Colwick, Nottinghamshire
Job Number 126244157
Posted 10/05/2012 (17:26)
Agency/Employer Spring Personnel
DescriptionRegister your CV Spring Personnel are currently recruiting for a part-time Receptionist to join our client, who are a very successful, global company.

The successful candidate will provide a professional, effective, courteous and efficient reception and administration service. Attending to visitors and dealing with enquiries either face to face or via the phone, supplying information regarding the company to the general public, clients and customers

The role is based at the Colwick office and is for 20 hours per week.

Core duties will include:-

·Managing all incoming calls via the switchboard in a timely and professional manner
·Tidying and maintaining the reception area
·Maintaining the visitors board
·Managing all incoming contractors and visitors to the site via the use of CCTV equipment in the reception office
·Providing administrative support to all departments as and when required including typing, photocopying, filing etc
·Managing the distribution of all incoming and outgoing mail including international packages

The successful candidate will be:-

·Computer literate in Microsoft packages (word, excel, powerpoint and outlook)
·Proven evidence of being able to work accurately and under pressure
·Knowledge of customer service principles and practices

In return, you can expect a salary of around £15k (pro rata), 25 days holiday (pro rata) and a contributory salary scheme.

For the opportunity to join this fantastic company, please apply within or for further information on this role please contact Amy Saunders on 01159 809500

Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Posting Time
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Job Type Part Time
Contract Length N/A
Start Date June
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Job Title Project Manager
Salary/rate £40000 - £50000/annum
Location Nottingham, Nottinghamshire
Job Number 101345214
Posted 09/05/2012 (17:14)
Agency/Employer Spring Personnel
DescriptionRegister your CV Spring Personnel are currently recruiting for a Project Manager for a market leading finance company based in Nottingham City Centre.

Key responsibilities will include delivering full lifecycle projects in line with the project methodology framework.
Including:
·Project planning
·Delivering to time and on budget
·Identification and mitigation of risk
·Progress reporting
·Post implementation review
Key Accountabilities
·Successful delivery of the full lifecycle of significant and major projects including:
·Delivery to required standard of quality
·Meeting defined business benefits
·Delivery on time and on budget
·Work within the defined project management framework and methodology;
·Project manage across all areas of the business as required by the deliverables of each project;
·Manage the project budget from cost benefit phase to project closure, including post-project support phases;
·Support the business in defining benefits management measures and checkpoints for each project;
·Produce appropriate reporting material for key stakeholders and forums such as the CAB, Steering Group, Investment Committee and project team meetings;
·Develop business specifications into project plans including clear milestones, deadlines, Go/No Go points and deliverables;
·Work with New Business Acquisitions and Client Services to provide project management skills and materials for new business opportunities (responses to ITT's/RFP's);
·Establish the project team and define their roles and responsibilities according to the nature of the deliverable;
·Define, document and agree the Work Breakdown Structure and Workstream Leads according to the needs of each project;
·Establish strong working partnerships with project members and other stakeholders to optimise project delivery;
·Establish a clearly defined working relationship with Business Analyst counterpart on each project;
·Agree and set acceptance criteria and close the project when these have been met (sign off with project Steering Group);
·Interface through the Change & Service Delivery function to ensure co-ordination and appropriate resourcing of projects within the business schedule, including the management of any changes;
·Work closely with the Change Delivery part of the Change & Service Delivery function and the BAF IT Business Relationship Manager (BRM) to ensure timely and appropriate IT resource assigned to projects;
·Ensure that company methodology is adhered to and all relevant documentation is delivered i.e. Project Initiation Document, Project Plans, Risks, Actions, Issues Logs, Risk Assessments and Progress Reports;
·Identify and seek to mitigate risks and issues within projects and ensure that significant risks are escalated appropriately;
·Establish with Project Owner, Orderer and Steering Group the framework for two-way communication between all stakeholders and with the Project Team;
·Identify opportunities to 'flat pack' a project type, to improve efficiency and delivery speed of this type of repeatable, standardised project in the future, including devising supporting project materials for the flat pack;
·Co-ordinate post implementation reviews to assess:
·Root cause of incidents and errors
·Whether the budget and timescale was met
·Whether the project delivered the anticipated business benefit
·Identify lessons learnt to benefit future projects

·Work proactively within the team to make recommendations to improve project management practices within the company
·To maintain a commitment to the company vision and the spirit of the organisation
·Endeavour to ensure that fair treatment of customers is central to everything.
·To comply with Data Protection guidelines and the requirements of the Data Protection Act for all customer or co-worker data

Person Specification

Essential Requirement
Project Management Training
·Good level of education
·Experience of managing a range of projects in a commercial environment
·Experience of managing budgets for significant projects
·Experience of managing multiple projects simultaneously
·Proven track record in delivering projects on time, to budget and to deliver business requirements
·Financial Services Industry Experience
·Business analysis experience
·Strong interpersonal skills including communication & influencing skills
·Good working knowledge of techniques for planning, monitoring and controlling projects
·Working knowledge of project management tools and life cycles
·Strong commercial awareness
·Good presentation skills
·Excellent organisational skills
·Ability to manage multiple projects simultaneously
·Self motivated and self-managing
·Comfortable in a dynamic environment
·Confident in negotiating with internal and external stakeholders and participants at a range of levels
·Able to work in a team both leading or as a member of team
·Able to motivate others and remain positive in controversial situations
·Objective, fair and calm approach to issue resolution
·Disciplined and strives for excellence
·Pragmatic and flexible approach to problem solving
·Willingness to work flexible hours when required.
·Willingness to travel to our Group offices in Europe when required.

Desirable Requirement

·Prince 2 practitioner or equivalent (or pursuing this route)

This is a fantastic opportunity for someone to join a company with brilliant career prospects. For this position the client is looking at a salary of 40-50k. To apply simply forward you're CV onto myself. For more information please feel free to contact Amy Saunders on 01159 809500 or e-mail

Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Posting Time
More
Job Type Permanent
Contract Length N/A
Start Date ASAP
Contact Details Apply Now
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