| Job Title |
|
Spanish with French Credit Controller |
| Salary/rate |
|
£16000 - £18000/annum £18,000 + Benefits |
| Location |
|
Calverton, Isle of Man |
| Job Number |
|
101332131 |
| Posted |
|
26/05/2012 (08:10) |
| Agency/Employer |
|
Multilingual Europe Ltd |
Description
|
|
Spanish with French Credit Controller
Nottingham
£18,000 Rising to £18,500 + +++ Excellent Benefits
To assess and control the level of credit risk on specific remit accounts and to ensure that all customer accounts are accurately and promptly maintained, ensuring the efficient release of orders to maximise sales whilst having regard to the Company credit policy.
PRIMARY ACCOUNTABILITIES
1. Obtain timely relevant customer and financial data to establish criteria for reviewing and setting new and existing customer credit limits to £30k by the Credit Control Team Leader, up to £150k by the Assistant Credit Manager and by the Credit Director International Outdoor Coalition above £150k.
2. Setting up of new customer database and existing customer data changes within JBA.
3. Day to day contact with all relevant/designated outdoor customers and internal coalition divisions to resolve customer queries/issues.
4. Maintaining accounts receivable balances for accounts within his/her specific remits within terms and within credit limits through timely cash collection, including processing of documentary letters of credit. Ensuring issue of reminder letters to coincide with agreed customer settlement terms.
5. Maintaining up to date files by customer regarding actions taken to recover outstanding debts, resolution of queries for review by relevant Credit Control Team Leader, Assistant Credit Manager and Credit Director International Outdoor Coalition.
6. To ensure correct allocation of cash, invoices, credit notes and journals to maintain a reconciled accounts receivable.
|
| Job Type |
|
Permanent |
| Contract Length |
|
permanent |
| Start Date |
|
Immediate |
| Contact Details |
|
 |
|
|
|
|
| Job Title |
|
Danish Customer Service - Greece |
| Salary/rate |
|
£15000 - £18000/annum 18,000 Euros + Flight/Accommodation |
| Location |
|
Greece, Non UK |
| Job Number |
|
109183000 |
| Posted |
|
25/05/2012 (16:51) |
| Agency/Employer |
|
Multilingual Europe Ltd |
| Description
|
|
Danish Customer service - Greece
Start date 1st June !!!
Salary 17,630 Euros + Relocation Flight/2 weeks Accommodation + extra 300 (Due to urgent start date) + Greek Lessons +++++
.
Your Mission
To receive, handle inquiries and provide support in the below languages:
The Job shifts 9-5 and 1-9pm
Receiving inquiries and handle inbound calls/emails within a busy customer service team
Acting as the first point of contact for clients
Pro-actively responding to customer queries
Data input and information management
Liaising with the team leader to resolve customer enquiries/issues
Prerequisites
Graduates of High School, Colleges, Universities
Fluent to native standard speakers in the respective languages
Fluent English (Proficiency level)
Good Knowledge of PC (hardware, software, internet)
Excellent communication skills, strong team spirit, passionate about customer services
The Company Offers
Attractive remuneration package
Relocation Package
Induction (full time/1week duration) and Ongoing Training
Young and dynamic Environment
This is a project based environment and there are real opportunities to develop within the role and the company itself
Compensation Package:
Basic salary: 1,100 Euros gross x 14 months.
+ Flight and pick up from Airport
+ up to 2 weeks hotel accommodation
Bonus salaries irrespective of performance: 2 (1 full salary at Christmas, half a salary at Easter, half a salary in the summer)
Bonus (Performance based): up to 150 Euros Monthly (comes in the NON TAXABLE form of vouchers i.e. super markets, restaurants and other shops) .
200 Peformance based bonus
|
| Job Type |
|
Permanent |
| Contract Length |
|
Ongoing Contract |
| Start Date |
|
1st June |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Norwegian Customer Service - Greece |
| Salary/rate |
|
£15000 - £18000/annum 18,000 euros + Flight/Accomodation |
| Location |
|
Greece, Non UK |
| Job Number |
|
109182997 |
| Posted |
|
25/05/2012 (16:49) |
| Agency/Employer |
|
Multilingual Europe Ltd |
| Description
|
|
norwegian Customer Service - Greece
Start date 1st June !!!
Salary 17,630 Euros + Relocation Flight/2 weeks Accommodation + extra 300 (Due to urgent start date) + Greek Lessons +++++
.
Your Mission
To receive, handle inquiries and provide support in the below languages:
The Job shifts 9-5 and 1-9pm
Receiving inquiries and handle inbound calls/emails within a busy customer service team
Acting as the first point of contact for clients
Pro-actively responding to customer queries
Data input and information management
Liaising with the team leader to resolve customer enquiries/issues
Prerequisites
Graduates of High School, Colleges, Universities
Fluent to native standard speakers in the respective languages
Fluent English (Proficiency level)
Good Knowledge of PC (hardware, software, internet)
Excellent communication skills, strong team spirit, passionate about customer services
The Company Offers
Attractive remuneration package
Relocation Package
Induction (full time/1week duration) and Ongoing Training
Young and dynamic Environment
This is a project based environment and there are real opportunities to develop within the role and the company itself
Compensation Package:
Basic salary: 1,100 Euros gross x 14 months.
+ Flight and pick up from Airport
+ up to 2 weeks hotel accommodation
Bonus salaries irrespective of performance: 2 (1 full salary at Christmas, half a salary at Easter, half a salary in the summer)
Bonus (Performance based): up to 150 Euros Monthly (comes in the NON TAXABLE form of vouchers i.e. super markets, restaurants and other shops) .
200 Peformance based bonus
|
| Job Type |
|
Permanent |
| Contract Length |
|
Ongoing Contract |
| Start Date |
|
1st june |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Italian Credit Control Assistant |
| Salary/rate |
|
£18000/annum £18,000 + Relocation + Benefits |
| Location |
|
Calverton, Nottinghamshire |
| Job Number |
|
110139762 |
| Posted |
|
23/05/2012 (11:32) |
| Agency/Employer |
|
Multilingual Europe Ltd |
| Description
|
|
Italian Credit Control
Nottingham
£18,000 + Relocation + Excellent Benefits
To assess and control the level of credit risk on specific remit accounts and to ensure that all customer accounts are accurately and promptly maintained, ensuring the efficient release of orders to maximise sales whilst having regard to the Company credit policy.
PRIMARY ACCOUNTABILITIES
1. Obtain timely relevant customer and financial data to establish criteria for reviewing and setting new and existing customer credit limits to £30k by the Credit Control Team Leader, up to £150k by the Assistant Credit Manager and by the Credit Director International Outdoor Coalition above £150k.
2. Setting up of new customer database and existing customer data changes within JBA.
3. Day to day contact with all relevant/designated outdoor customers and internal coalition divisions to resolve customer queries/issues.
4. Maintaining accounts receivable balances for accounts within his/her specific remits within terms and within credit limits through timely cash collection, including processing of documentary letters of credit. Ensuring issue of reminder letters to coincide with agreed customer settlement terms.
5. Maintaining up to date files by customer regarding actions taken to recover outstanding debts, resolution of queries for review by relevant Credit Control Team Leader, Assistant Credit Manager and Credit Director International Outdoor Coalition.
6. To ensure correct allocation of cash, invoices, credit notes and journals to maintain a reconciled accounts receivable
|
| Job Type |
|
Permanent |
| Contract Length |
|
Permanent |
| Start Date |
|
immediate |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Spanish with Italian IT Hardware Support Engineer |
| Salary/rate |
|
£18000 - £20000/annum £20,000 + Benefits |
| Location |
|
Swindon, Wiltshire |
| Job Number |
|
113592501 |
| Posted |
|
23/05/2012 (09:30) |
| Agency/Employer |
|
Multilingual Europe Ltd |
| Description
|
|
Spanish with Italian IT hardware Customer Support Engineer
£20,000 + Excellent Benefits
Swindon
Hours – 37.5 per week, Monday to Friday 8.30am – 5pm
We are currently looking for 2 Customer Service Engineers (speaking Spanish and Italian) for our Technical Support Team.
This is a challenging and multi-tasking role dealing with issues of varying complexity.
The job requirements are:
Providing both customer service and technical support to a broad spectrum of our Client’s customers with wide ranging queries in EFIGS languages.
Main form of communication is via the telephone, however support via chat and email also contributes to the agents workload.
Handling and resolving customer queries and issues. The nature of the call can vary from a Server, RAID, CPU, Desktop or Networking issue (that may require a detailed technical knowledge) to a simple query, e.g. where to find information on our Client’s website. As the topic of the contacts vary so do the types of customers making the enquiry. The team has a capacity to deal with customers of all types and all levels of computer literacy, including highly qualified technicians and novice end-users.
Due to the nature of the products supported and the rate at which they are being updated and upgraded, research on the web for any news relating to the products is an absolute must. The role encourages continuous learning and the completion of online training on products and technologies.
Skills required:
Excellent communication skills.
Customer focussed and able to provide professional, polite customer service.
Well organised approach to work, balancing workload to ensure targets are met and ability to demonstrate good time management skills.
Interactive and enthusiastic team player willing to assume new responsibilities.
Knowledge on how to build a PC system out of the box
Technical competence and experience that would be beneficial to the role:
1. System architecture: RAID controllers, motherboards, CPU’s, network cards etc.; understanding BIOS's, Firmware and upgrades patterns/changes
zsKnowledge of System Hardware and Software
Storage Units
System Administration Knowledge
Managing a server remotely and locally
Disaster Recovery
Client Deployment
Monitoring
|
| Job Type |
|
Permanent |
| Contract Length |
|
Permanent |
| Start Date |
|
Immediate |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Flemish with French Translator - Gibraltar |
| Salary/rate |
|
£16000 - £20000/annum £16-20,000 + Benefits |
| Location |
|
Gibraltar, UK |
| Job Number |
|
119133200 |
| Posted |
|
17/05/2012 (19:00) |
| Agency/Employer |
|
Multilingual Europe Ltd |
| Description
|
|
Flemish with French Translator/Fraud Assistant - Gaming - Gibraltar
£18-20,000
Shift rota
Fraud Assistant with translation duties - Native Flemish with French and /or English
General Tasks
· Translate our website and promotion materials into your first language.
· Applicant should be flexible in their ability to work and contactable for urgent translations.
· Able to multi task in different roles.
· Able to work as part of a team as well as unsupervised.
· Knowledge/Experience of poker variations is required.
· Investigate security issues involving players, e.g. checking play, detecting/ recognising Collusion, Chip Dumping, All-in Abuse, Chat abuse etc.
· Maintain high level of work efficiency among fraud agents through analysis.
· Overseeing the operation of Real Money Games
· Monitoring new account sign ups
· Monitoring incoming and outgoing transactions for fraudulent activity
· Checking and verifying customer verification documents for authenticity
· Communicating with fraudsters and genuine cardholders
· Determine whether the account should be blocked or not based on the information gathered in researching past transaction history and probability of fraud
· Collusion and money laundering investigations
Time : 9 to 6pm Monday to Sunday on a rota basis, subject to change
Hour : 39 hrs per work. (5 days a week and 2 days off)
Salary : depends on experience, to be negotiated in the interview
|
| Job Type |
|
Permanent |
| Contract Length |
|
Permanent |
| Start Date |
|
Immediate |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Spanish with English Website Content Translator |
| Salary/rate |
|
£15000 - £20000/annum £15-20,000 Pa depending on Experien |
| Location |
|
Gibraltar, Non UK |
| Job Number |
|
103125700 |
| Posted |
|
17/05/2012 (18:51) |
| Agency/Employer |
|
Multilingual Europe Ltd |
| Description
|
|
Spanish – English Content Website Translator – Gaming – Gibraltar 3 months contract
£upto 19,500 + Excellent Benefits
Your role will be to translate the Gaming website content from English to Spanish and promote The Company products online.
Translator Website Content from English into Spanish website communications in line with company strategy
Flexible regarding working hours, working weekends and evenings
Ensuring website communications and images are consistent with brand values
Monitor and react where applicable use of The Company’s ‘mentions’ across the web (tool provided)
Experience/Skills
Graduate calibre, with qualifications, experience or ambition relevant to a career in Content
Creative mind-set
Graduate in Translations of Spanish and English
Catalan AND Basque content a distinct Advantage!!!!
Able to present examples of written work, demonstrating strong copywriting skills
Strong interest in sports and gaming would be beneficial
|
| Job Type |
|
Contract |
| Contract Length |
|
3 Months contract |
| Start Date |
|
Immediate |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
German Credit Controller |
| Salary/rate |
|
£15000 - £18000/annum £18,000 + Excellent Benefits |
| Location |
|
Nottingham, Nottinghamshire |
| Job Number |
|
101337665 |
| Posted |
|
15/05/2012 (08:00) |
| Agency/Employer |
|
Multilingual Europe Ltd |
| Description
|
|
German/Swiss German Credit Control
Nottingham
£18,000 + Excellent Benefits
To assess and control the level of credit risk on specific remit accounts and to ensure that all customer accounts are accurately and promptly maintained, ensuring the efficient release of orders to maximise sales whilst having regard to the Company credit policy.
PRIMARY ACCOUNTABILITIES
1. Obtain timely relevant customer and financial data to establish criteria for reviewing and setting new and existing customer credit limits by the Credit Control Team Leader, and Credit Manager
2. Setting up of new customer database and existing customer data changes within JBA.
3. Day to day contact with all relevant/designated outdoor customers and internal coalition divisions to resolve customer queries/issues.
4. Maintaining accounts receivable balances for accounts within his/her specific remits within terms and within credit limits through timely cash collection, including processing of documentary letters of credit. Ensuring issue of reminder letters to coincide with agreed customer settlement terms.
5. Maintaining up to date files by customer regarding actions taken to recover outstanding debts, resolution of queries for review by relevant Credit Control Team Leader, Assistant Credit Manager and Credit Director International Outdoor Coalition.
6. To ensure correct allocation of cash, invoices, credit notes and journals to maintain a reconciled accounts receivable.
|
| Job Type |
|
Permanent |
| Contract Length |
|
Permanent |
| Start Date |
|
Immediate |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Spanish with Italian Credit Control |
| Salary/rate |
|
£15000 - £18000/annum £18,000 + Excellent Benefits |
| Location |
|
Nottingham, Nottinghamshire |
| Job Number |
|
101345761 |
| Posted |
|
14/05/2012 (18:37) |
| Agency/Employer |
|
Multilingual Europe Ltd |
| Description
|
|
Spanish with fluent Italian Credit Control
Nottingham
£18,000 + Excellent Benefits
To assess and control the level of credit risk on specific remit accounts and to ensure that all customer accounts are accurately and promptly maintained, ensuring the efficient release of orders to maximise sales whilst having regard to the Company credit policy.
Obtain timely relevant customer and financial data to establish criteria for reviewing and setting new and existing customer credit limits
Setting up of new customer database and existing customer data changes within JBA.
Day to day contact with all relevant/designated outdoor customers and internal coalition divisions to resolve customer queries/issues.
Maintaining accounts receivable balances for accounts within his/her specific remits within terms and within credit limits through timely cash collection, including processing of documentary letters of credit. Ensuring issue of reminder letters to coincide with agreed customer settlement terms.
Maintaining up to date files by customer regarding actions taken to recover outstanding debts, resolution of queries for review by relevant Credit Control Team Leader, Assistant Credit Manager and Credit Director International Outdoor Coalition.
To ensure correct allocation of cash, invoices, credit notes and journals to maintain a reconciled accounts receivable.
|
| Job Type |
|
Permanent |
| Contract Length |
|
Permanent |
| Start Date |
|
Immediate |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Spanish Customer Service - Greece |
| Salary/rate |
|
£14000 - £16000/annum 17,630 Euros + Relocation + Bonus |
| Location |
|
Greece, Non UK |
| Job Number |
|
109182063 |
| Posted |
|
11/05/2012 (12:35) |
| Agency/Employer |
|
Multilingual Europe Ltd |
| Description
|
|
Customer Service Advisors Spanish
Spanish Native Speakers
Start Date 25th June
17,630 Euros pa + Bonus + Flight + Accomodation + Greek lessons!! +++
Global leader in Customer Relationship Management, is looking to recruit full time Customer Service Advisors to join our multilingual teams based in Greece.
Employing over 135,000 people across the world, My client has offices in 49 countries, and handles more than 20,000 telephone/email based customer service projects every year on a global basis.
Your Mission
To receive, handle inquiries and provide support in the below languages:
Spanish Native Speakers
The Job
Receiving inquiries and handle inbound calls/emails within a busy customer service team
Acting as the first point of contact for clients
Pro-actively responding to customer queries
Data input and information management
Liaising with the team leader to resolve customer enquiries/issues
Prerequisites
Graduates of High School, Colleges, Universities
Fluent to native standard speakers in the respective languages
Fluent English (Proficiency level)
Good Knowledge of PC (hardware, software, internet)
Excellent communication skills, strong team spirit, passionate about customer services
The Company Offers
Attractive remuneration package
Relocation Package
Induction (full time/1week duration) and Ongoing Training
Young and dynamic Environment
This is a project based environment and there are real opportunities to develop within the role and the company itself
|
| Job Type |
|
Permanent |
| Contract Length |
|
permanent |
| Start Date |
|
25th June |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Italian Account Co-ordinator |
| Salary/rate |
|
£18000/annum £18,000 rising to £18,500 + Relocat |
| Location |
|
calverton, Nottinghamshire |
| Job Number |
|
109182306 |
| Posted |
|
11/05/2012 (09:36) |
| Agency/Employer |
|
Multilingual Europe Ltd |
| Description
|
|
Italian Account Co-ordinator
Sales Administrator
Nottingham
£18,000 + Relocation
To provide superior customer service to a designated group of accounts, by direct contact with those accounts, close liaison with the account managers, and by effective management of customer orders, in line with Company and brand strategies. Also, to provide customers and the account managers with accurate sales and order status information.
PRIMARY ACCOUNTABILITIES
1. To receive and initiate the processing of customer orders in accordance with the Customer Service Charter.
2. To ensure customer order details are validated prior to order entry, in terms of account identification, order type, sku detail, stock availability, customer requested delivery date, scheduled delivery date, and pricing.
3. To deal promptly and efficiently with enquiries from both customers and account managers both verbally and in writing.
4. To strictly execute the Company’s procedures relating to order cancellations, customer and consumer returns and new account enquiries.
5. To ensure that all communications to outside parties exhibit standards expected of a professional, multinational company.
6. To be a contact point for enquiries from management, account managers and other departments relating to statistics, orders, shipments etc.
7. To liaise with the Credit department to ensure that queries are resolved in order to achieve prompt payment.
8. To liaise closely with all associated departments, and DC’s to ensure full conformity to customer requirements, on time and in full delivery of orders, and efficient handling of accounts.
|
| Job Type |
|
Permanent |
| Contract Length |
|
permanent |
| Start Date |
|
Immediate |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
German with Turkish IT Hardware Technical Support Engineer |
| Salary/rate |
|
£17000 - £20000/annum £20,000 + Benefits |
| Location |
|
Swindon, Wiltshire |
| Job Number |
|
113595619 |
| Posted |
|
10/05/2012 (08:30) |
| Agency/Employer |
|
Multilingual Europe Ltd |
| Description
|
|
German with Turkish IT Hardware Support Engineer
Swindon Wiltshire
Hours – 37.5 per week, Monday to Friday 8.30am – 5pm
Starting salary – 20k
This is a challenging and multi-tasking role dealing with issues of varying complexity.
The job requirements are:
Providing both customer service and technical support to a broad spectrum of our Client’s customers with wide ranging queries in EFIGS languages.
Main form of communication is via the telephone, however support via chat and email also contributes to the agents workload.
Handling and resolving customer queries and issues. The nature of the call can vary from a Server, RAID, CPU, Desktop or Networking issue (that may require a detailed technical knowledge) to a simple query, e.g. where to find information on our Client’s website. As the topic of the contacts vary so do the types of customers making the enquiry. The team has a capacity to deal with customers of all types and all levels of computer literacy, including highly qualified technicians and novice end-users.
Due to the nature of the products supported and the rate at which they are being updated and upgraded, research on the web for any news relating to the products is an absolute must. The role encourages continuous learning and the completion of online training on products and technologies.
Skills required:
• Excellent communication skills.
• Customer focussed and able to provide professional, polite customer service.
• Well organised approach to work, balancing workload to ensure targets are met and ability to demonstrate good time management skills.
• Interactive and enthusiastic team player willing to assume new responsibilities.
• Knowledge on how to build a PC system out of the box
Technical competence and experience that would be beneficial to the role:
1. System architecture: RAID controllers, motherboards, CPU’s, network cards etc.; understanding BIOS's, Firmware and upgrades patterns/changes
2. Knowledge of System Hardware and Software
3. Storage Units
4. System Administration Knowledge
a. Managing a server remotely and locally
b. Disaster Recovery
c. Client Deployment
d. Monitoring
|
| Job Type |
|
Permanent |
| Contract Length |
|
Permanent |
| Start Date |
|
Immediate |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
French Customer Service - Greece |
| Salary/rate |
|
£14000 - £16000/annum 17,630 Euros + Flight + Bonus |
| Location |
|
Greece, Non UK |
| Job Number |
|
109182062 |
| Posted |
|
08/05/2012 (13:34) |
| Agency/Employer |
|
Multilingual Europe Ltd |
| Description
|
|
Customer Service Advisors - French - Greece
French Native Speakers
17,630 Euros pa + Bonus + Flight + Accomodation + Greek lessons!! +++
Global leader in Customer Relationship Management, is looking to recruit full time Customer Service Advisors to join our multilingual teams based in Greece.
Employing over 135,000 people across the world, My client has offices in 49 countries, and handles more than 20,000 telephone/email based customer service projects every year on a global basis.
Your Mission
To receive, handle inquiries and provide support in the below languages:
French Native Speakers
The Job
Receiving inquiries and handle inbound calls/emails within a busy customer service team
Acting as the first point of contact for clients
Pro-actively responding to customer queries
Data input and information management
Liaising with the team leader to resolve customer enquiries/issues
Prerequisites
Graduates of High School, Colleges, Universities
Fluent to native standard speakers in the respective languages
Fluent English (Proficiency level)
Good Knowledge of PC (hardware, software, internet)
Excellent communication skills, strong team spirit, passionate about customer services
The Company Offers
Attractive remuneration package
Relocation Package
Induction (full time/1week duration) and Ongoing Training
Young and dynamic Environment
This is a project based environment and there are real opportunities to develop within the role and the company itself
|
| Job Type |
|
Permanent |
| Contract Length |
|
Permanent |
| Start Date |
|
28th May |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
Customer Service Swedish/Danish/Norwegian AND Finnish |
| Salary/rate |
|
£14000 - £17000/annum 17,630 euro + Relocation + Benefits |
| Location |
|
Greece, Non UK |
| Job Number |
|
109181722 |
| Posted |
|
08/05/2012 (13:33) |
| Agency/Employer |
|
Multilingual Europe Ltd |
| Description
|
|
Customer Service Advisors
Norwegian, Swedish, Finnish, Danish, Dutch, German Native Speakers
17,630 Euros pa + Bonus + Flight + Accomodation + Greek lessons!! +++
Start date 6th June
Global leader in Customer Relationship Management, is looking to recruit full time Customer Service Advisors to join our multilingual teams based in Greece.
Employing over 135,000 people across the world, My client has offices in 49 countries, and handles more than 20,000 telephone/email based customer service projects every year on a global basis.
Your Mission
To receive, handle inquiries and provide support in the below languages:
Norwegian, Swedish, Finnish, Danish, Dutch, German Native Speakers
The Job
Receiving inquiries and handle inbound calls/emails within a busy customer service team
Acting as the first point of contact for clients
Pro-actively responding to customer queries
Data input and information management
Liaising with the team leader to resolve customer enquiries/issues
Prerequisites
Graduates of High School, Colleges, Universities
Fluent to native standard speakers in the respective languages
Fluent English (Proficiency level)
Good Knowledge of PC (hardware, software, internet)
Excellent communication skills, strong team spirit, passionate about customer services
The Company Offers
Attractive remuneration package
Relocation Package
Induction (full time/1week duration) and Ongoing Training
Young and dynamic Environment
This is a project based environment and there are real opportunities to develop within the role and the company itself
|
| Job Type |
|
Permanent |
| Contract Length |
|
permanent |
| Start Date |
|
Immediate |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
German IT Hardware Technical Support |
| Salary/rate |
|
£16000 - £20000/annum £20,000 + Excellent Benefits |
| Location |
|
Swindon, Wiltshire |
| Job Number |
|
113600162 |
| Posted |
|
02/05/2012 (19:00) |
| Agency/Employer |
|
Multilingual Europe Ltd |
| Description
|
|
German wi IT Hardware Support Engineer
Swindon Wiltshire
Hours – 37.5 per week, Monday to Friday 8.30am – 5pm
Starting salary – 20k
We are currently looking for 2 Customer Service Engineers (speaking German ) for our Technical Support Team.
This is a challenging and multi-tasking role dealing with issues of varying complexity.
The job requirements are:
Providing both customer service and technical support to a broad spectrum of our Client’s customers with wide ranging queries in EFIGS languages.
Main form of communication is via the telephone, however support via chat and email also contributes to the agents workload.
Handling and resolving customer queries and issues. The nature of the call can vary from a Server, RAID, CPU, Desktop or Networking issue (that may require a detailed technical knowledge) to a simple query, e.g. where to find information on our Client’s website. As the topic of the contacts vary so do the types of customers making the enquiry. The team has a capacity to deal with customers of all types and all levels of computer literacy, including highly qualified technicians and novice end-users.
Due to the nature of the products supported and the rate at which they are being updated and upgraded, research on the web for any news relating to the products is an absolute must. The role encourages continuous learning and the completion of online training on products and technologies.
Skills required:
• Excellent communication skills.
• Fluency in German and Spanish OR Italian and English
• Customer focussed and able to provide professional, polite customer service.
• Well organised approach to work, balancing workload to ensure targets are met and ability to demonstrate good time management skills.
• Interactive and enthusiastic team player willing to assume new responsibilities.
• Knowledge on how to build a PC system out of the box
Technical competence and experience that would be beneficial to the role:
1. System architecture: RAID controllers, motherboards, CPU’s, network cards etc.; understanding BIOS's, Firmware and upgrades patterns/changes
2. Knowledge of System Hardware and Software
3. Storage Units
4. System Administration Knowledge
a. Managing a server remotely and locally
b. Disaster Recovery
c. Client Deployment
d. Monitoring
|
| Job Type |
|
Part Time |
| Contract Length |
|
Permanent |
| Start Date |
|
Immediate |
| Contact Details |
|
|
|
|
|
|
| Job Title |
|
German With Spanish Or Italian IT Hardware Technical Support |
| Salary/rate |
|
£16000 - £20000/annum £20,000 + Excellent benefits |
| Location |
|
Swindon, Wiltshire |
| Job Number |
|
113600160 |
| Posted |
|
02/05/2012 (18:37) |
| Agency/Employer |
|
Multilingual Europe Ltd |
| Description
|
|
German with Spanish OR Italian IT Hardware Support Engineer
Swindon Wiltshire
Hours – 37.5 per week, Monday to Friday 8.30am – 5pm
Starting salary – 20k
We are currently looking for 2 Customer Service Engineers (speaking German with Spanish OR Italian) for our Technical Support Team.
This is a challenging and multi-tasking role dealing with issues of varying complexity.
The job requirements are:
Providing both customer service and technical support to a broad spectrum of our Client’s customers with wide ranging queries in EFIGS languages.
Main form of communication is via the telephone, however support via chat and email also contributes to the agents workload.
Handling and resolving customer queries and issues. The nature of the call can vary from a Server, RAID, CPU, Desktop or Networking issue (that may require a detailed technical knowledge) to a simple query, e.g. where to find information on our Client’s website. As the topic of the contacts vary so do the types of customers making the enquiry. The team has a capacity to deal with customers of all types and all levels of computer literacy, including highly qualified technicians and novice end-users.
Due to the nature of the products supported and the rate at which they are being updated and upgraded, research on the web for any news relating to the products is an absolute must. The role encourages continuous learning and the completion of online training on products and technologies.
Skills required:
• Excellent communication skills.
• Fluency in German and Spanish OR Italian and English
• Customer focussed and able to provide professional, polite customer service.
• Well organised approach to work, balancing workload to ensure targets are met and ability to demonstrate good time management skills.
• Interactive and enthusiastic team player willing to assume new responsibilities.
• Knowledge on how to build a PC system out of the box
Technical competence and experience that would be beneficial to the role:
1. System architecture: RAID controllers, motherboards, CPU’s, network cards etc.; understanding BIOS's, Firmware and upgrades patterns/changes
2. Knowledge of System Hardware and Software
3. Storage Units
4. System Administration Knowledge
a. Managing a server remotely and locally
b. Disaster Recovery
c. Client Deployment
d. Monitoring
|
| Job Type |
|
Permanent |
| Contract Length |
|
Permanent |
| Start Date |
|
Immediate |
| Contact Details |
|
|
|
|
|
|
