 |
| Job Title |
|
Extra Care Scheme Manager |
| Salary/rate |
|
£30000/annum |
| Location |
|
Dartford, Kent |
| Job Number |
|
132040760 |
| Posted |
|
17/02/2012 (13:59) |
| Agency/Employer |
|
CityWorx |
Description
|
|
On behalf of a client we are recruiting a Extra Care Scheme Manager to be based near Dartford,Kent.
Purpose of Position:
Branch Supervision & Management
o Provide management direction, support and cover for the branch office
o Standardise good practice throughout the branch teams
o Ensure office administration is efficient and effective i.e. paper and ICT systems
o Organise and manage the work within the office
o Manages communal facilities as appropriate
Managing Performance
o Achieve activity and budget targets
o Manage staff performance to meet required standards
Compliance
o Provide a registered Branch Manager service as required through CQC or by the contract
o Ensure adherence to policies and procedures
o Ensure compliance and maintenance of quality standards
Care Recruitment & Selection
o Recruit and retain quality staff
Customer Service
o Build and maintain relationships with key stakeholders and customers, both internal and external
o Build and maintain team working
For extended Job Description please apply.
Please only apply if you have relevant experience
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
|
| Job Title |
|
Branch manager - Domiciliary care |
| Salary/rate |
|
£25000 - £30000/annum |
| Location |
|
Eastbourne, East Sussex |
| Job Number |
|
132040759 |
| Posted |
|
17/02/2012 (13:49) |
| Agency/Employer |
|
CityWorx |
| Description
|
|
We are looking to appoint a highly motivated Home Care Manager to be based in Eastbourne.
Our client is part of a National Organisation providing Domiciliary Care with the main focus being on delivering high standards of care, excellent customer service and real caring values serving Eastbourne.
The Domiciliary Care Manager will be responsible for growing and developing the Home Care Service. You will build relationships with external organisations to promote and develop the service in the area. You will manage the administration team as well as the Care Team in ensuring excellent quality is always the highest of priority. You will have a strong knowledge of the requirements of the Care Standards Regulations and the Personalisation Agenda. You will also be experienced in Business Management in the Home Care sector, driving quality and an excellent ability to manage people.
Our client offers an excellent salary and they are looking for someone who is passionate and has the drive and determination to succeed. In return you can benefit from ongoing training and support as well as the opportunity to develop with the business. The Successful candidate must posses a minimum NVQ Level 4, Registered Managers Award or equivalent.
Cityworx specialise in permanent recruitment Social Care Jobs throughout the UK. We are experts in Domiciliary Care Recruitment and have over 25 years experience in the Sector - please visit our website and view our testimonials
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
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|
|
| Job Title |
|
Business Development Manager |
| Salary/rate |
|
£40000 - £43000/annum |
| Location |
|
Essex, South East |
| Job Number |
|
132040446 |
| Posted |
|
14/02/2012 (09:07) |
| Agency/Employer |
|
CityWorx |
| Description
|
|
Cityworx are currently recruiting for a Business Development Manager - MUST BE A QUALIFIED NURSE
Key responsibilities:
o To achieve targeted occupancy and fees across the division
o To manage the tender process maximising success rates
o To raise profile of mental health services amongst key funding authorities across Health & Social Care
o Together with the operational team, to hold key relationships with external stakeholders and influencers
o To identify market trends and commissioner needs for new service development
o To source and realise new revenue and profit streams
o To contribute to the strategic development of the division
Qualifications, skills and experience:
o Demonstrable and current evidence and success in growing and developing new business in Mental Health services
o Holds current relationships with decision makers and influencers
o Experience of writing and winning tenders in the Health & Social care sector
o Knowledge and understanding of regulatory standards and best practice in mental health
o A strong team player
o A good first degree or equivalent
If you feel this role is suitable for you and your skill set please apply
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Quality Assurance Manager - Social Care/Nursing |
| Salary/rate |
|
£35000 - £45000/annum |
| Location |
|
Based in South East London, South East |
| Job Number |
|
132039377 |
| Posted |
|
13/02/2012 (13:55) |
| Agency/Employer |
|
CityWorx |
| Description
|
|
We are currently recruting for a Quality Assurance Manager to be based in South East London - however regional travel will be required.
To maintain, review and provide support on corporate and directorate performance management, systems, processes, improvement plans and best practice
To evaluate, develop and implement a Quality Management System, in accordance with regulatory standards.
To continuously improve existing management information databases and Quality Assurance systems
To prepare weekly Quality Assurance reports as required by the Board, Senior Management and Regional Management Teams in respect of all services.
To develop Quality Assurance policies and procedures as required by the Chief Executive and review these on a regular basis to ensure effectiveness and relevance to current legislation.
Responsible for understanding all legislation relating to the regulation of Care and Quality Assurance outcomes and informing the Board, Senior Management, Regional Management Teams and each respective service on the implications of any revised regulations as and when introduced
Maintain an up to date knowledge of CQC standards and current best practice relating to care provision and ensure compliance with a non-discriminatory approach to service provision as it relates to service users, staff, relatives and visitors.
Assist each service with the co-ordination of audit information and recommend improvements on existing data gathering mechanisms and institute procedures to maximise effective management and service delivery.
Weekly distribution of reports, information and other material as required to the Board, Senior Management, Regional Management Teams and Services
To liaise as and when required with CQC and other external agencies
To prepare Action Plans in relation to CQC compliance reports and compliance actions, along with concise reports on problem areas and actions required to ensure each service is compliant.
Monitoring all tasks with deadlines to ensure they are completed within set timescales, including liaison with homes as required
On a weekly basis to analyse and interpret CQC, Contract Monitoring or HSE reports and then produce the information in a user friendly format for the Board, Senior Management and Regional Management Teams.
Ensure weekly reports which indicate the delivery of the Quality Assurance departments goals and objectives within time frames are met.
Effectively manage own workload and prioritise own tasks as well as those of the Quality assurance department and ensure audit schedules in respect of all compliance information are achieved
Supervision of Quality Assurance Officer on a day to day basis: To include allocation of tasks, weekly monitoring of progress and reviewing of objectives set in written form.
To analyse company compliance performance, assess and determine where improvement can be achieved and document a process to bring about improvements within set time scales.
To undertake a systematic review and improvement of all documentation used for management information including audit and quality assurance systems and advise the Board accordingly.
To co ordinate and prepare the production of a monthly News Letter from Directors to staff, ensuring that all data contained within is accurate and the contents do not expose the company to legal risk.
Ad hoc duties as required by the Chief Executive within the Quality Assurance Department
Please apply if you have in depth knowledge of CQC Regulations, prefereably with a ex-nursing background.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Regional Project Manager |
| Salary/rate |
|
£40000 - £45000/annum |
| Location |
|
Regional, UK |
| Job Number |
|
132040393 |
| Posted |
|
13/02/2012 (13:27) |
| Agency/Employer |
|
CityWorx |
| Description
|
|
Cityworx are currently recruiting a Regional Project Manager for a leading Care Provider.
Main Duties and Responsibilities:
To support any poor performing services by liaising with the Regional Team and acting as a peripatetic manager if required.
To address any poor performing homes by preparing an Action Plan and implementing and or delegating to ensure compliance
To visit homes to assess their progress against findings from Senior management Audits.
Effectively manage own workload and prioritise tasks to ensure monitoring visits on all at-risk homes are undertaken within agreed time frames. To include weekend and night audits as needed.
Ensure a transparent approach to monitoring standards and reporting back to Senior Management
To work with poor performing teams and liaise with other bodies for training
To prepare weekly reports and Action Plans for the Home Managers and Regional Managers
To prepare a monthly report to Directors with evaluations
Ensure adherence to local and company adult protection procedures. Be involved as directed in adult protection investigations
Investigate any poor performance issues in line with company procedure
Liaise with CQC on progress made with audit / review
To provide cover for Home Managers as required
Undertake corporate projects as needed to develop policy and procedure and to ensure services receive up to date guidance.
Any other ad hoc duties as required.
Essential Qualifications:
Qualified Nurse
Undertaken relevant POVA training
Good working knowledge of care standards
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Nursing Home Manager RGN |
| Salary/rate |
|
£40000 - £50000/annum |
| Location |
|
Colchester, Essex |
| Job Number |
|
132039373 |
| Posted |
|
13/02/2012 (13:13) |
| Agency/Employer |
|
CityWorx |
| Description
|
|
Cityworx are recruiting for an experienced Nurse Qualified Home Manager for a new large home, the role will be based in Colchester.
Main Duties and Responsibilities
Responsible for the health and social care needs of all service users within the Home
To adhere to, and put into practice, all company policies and procedures, as and when appropriate
To recruit, interview and appoint suitably trained and experienced staff for the Home, utilising all resources available;
To effectively manage and train staff in line with the requirements of the Care Standards Act 2000; Quality Assurance Systems and Investors In People Awards
To effectively manage all complaints and representations and implement disciplinary procedures as necessary
To participate in day and night-time audits of the Care Centre, and report any areas of concern in a timely fashion
To effectively manage and work within the allocated budget;
To monitor staff attendance through the devising of Duty Rosters, Sickness and Absence Reports and effective management of annual leave and training attendance ion accordance with the Home staffing notice and Company Policy and Procedures;
To establish a good working relationship with service users families and advocates, and hold regular support group meetings
To implement a program of social and leisure activities, in partnership with the service users, which accurately reflects their wishes and choices
To have a clear understanding of the varied and diverse multicultural ethnic minority needs of the Service Users, and to meet those needs through a non-discriminatory approach to Service delivery
To effectively manage ones own workload, prioritise tasks and maintain professional development
To provide support and advice to all subordinate staff, within the Home, through effective leadership
To take 24 hour responsibility for the Home, and to delegate responsibility during periods of absence
To conduct oneself as a professional role model, through behaviour, communication skills, appearance and standards of personal hygiene, at all times;
To perform any other reasonable duties as may be required.
Essential Qualifications:
1st Level Registered Nurse RMN/RGN is essential and dictated by the units within the Home i.e. EMI (Nursing qualification not applicable to residential Home Managers)
NVQ Level IV in Management
ENB 941 Care of the Elderly
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Operations Director |
| Salary/rate |
|
£60000 - £65000/annum |
| Location |
|
South of Birmingham, South East |
| Job Number |
|
132038507 |
| Posted |
|
09/02/2012 (10:49) |
| Agency/Employer |
|
CityWorx |
| Description
|
|
Our client is a privately owned domiciliary care provider circa 30 local authority contracts which have been gained via a combination of tender wins and acquisition. Before the demise of Star ratings majority of the branches were 2 and 3 star ratings. Under the new CQC inspection regime all branches that have been inspected are assessed as compliant. The Operations Director will be responsible for the delivery of a quality focused service and the main objective for the southern region is development also to manage a regional budget and deliver a strong financial performance that enables our client to deliver commercial and social objectives on a local and national scale. Construct, lead and develop teams that ensure excellence in all aspects of service delivery and customer satisfaction. Develop practical and strategic partnerships with other agencies to ensure that your customers have choices and opportunities to achieve personalised support & life goals. Work with the Managing Director and the area managers under your remit to develop and sustain excellent customer relationships across your region.
Purpose of Position
Requirements
Must be based within or have easy access to the Region. Ideal areas would be Hertfordshire Bedfordshire Oxfordshire area but as the region is south of Birmingham this is not set in stone
National travel and overnight stays are required
Full and clean driving license and enhanced CRB disclosure required
Financial Performance
· Create and direct a defined Regional Services Plan. Ensure this delivers outcomes conducive to the achievement of targets & standards defined by your customers and the Corporate Plan.
· Direct Area / Locality Managers in your region to create and drive Locality Business Plans to optimise the use of challenging and deliverable budgets. Manage resources effectively to achieve or exceed budgeted surpluses.
· Continuously improve operational efficiency and quality to maintain competitive position in the market for services. Increase turnover and deliver operating surpluses that ensure the ability to invest in services that have a clear social purpose or strategic value.
· Ensure that any risk to our client within the Region is identified and appropriate actions are put into place.
Customer Service
· Set high standards in customer service and personally be the benchmark for ensuring customers are treated with dignity, respect and courtesy at all times.
· Construct, support and direct an Operations Management Team that meets current and anticipated customer needs. Ensure a blend of qualification, skills and experience is available across your region to achieve excellent levels of performance and customer experience in all services.
· Implement effective methods of gaining information to ascertain customer requirements and experience. Ensure that complaints, comments and compliments are welcomed and used proactively for continuous development of services across your region.
· Work with colleagues in other parts of the organisation and in partner agencies to deliver continuing improvements in customer services and to deliver services and products appropriate to their needs and expectations.
· Continually increase opportunities for customers to be actively involved in the development and delivery of their services.
Service Quality
· Promote the rights of customers to receive & direct excellent personalised services, ensuring a culture of customer engagement
· Provide leadership for staff to deliver service excellence & promote the rights of all stakeholders to access a high quality service. Be a role model in setting, expecting & achieving high standards. Share good practice and outcomes. Publicise quality achievements to stakeholders.
· Identify current and expected quality profiles for all services in your region. Work in partnership with colleagues in Quality & Audit functions to define and direct improvement plans to achieve excellence in aspects of the service.
· Ensure the effective monitoring and reporting of contractual and corporate key performance indicators. Work in partnership with the Commercial Development Team to deliver improvement strategies.
· Establish and maintain effective working relationships with local regulators and monitors of services across your region to drive quality & service developments.
· Ensure that good practice and innovation is proactively shared with colleagues across your region and nationally to benefit the group
Growth
· Maintain awareness of current issues social care services for and needs of older people and vulnerable adults.
· Develop strong strategic relationships with policy and decision makers and other senior managers in commissioning bodies within your Region
· Be responsible for the identification and achievement of regional growth targets across private client and public sector commissioned services. Establish priorities with the Managing Director.
Deploy a systematic & continuous locality competitor monitoring programme at a locality and regional level and feedback data to the Managing Director
· Proactively support the work of Commissioning Managers where they are deployed to implement new contract and service initiatives.
· Provide robust locality intelligence and innovative solutions to support the preparation of localised bids that meet local customer requirements and maximise the use of local resources.
· Work in positive partnership with the Commercial Development Team in the delivery of new business initiatives and participate in / lead promotional events as required. Represent the organisation at local events.
Corporate Development
· Participate and contribute to Senior Management Meetings.
· Contribute to the development and delivery of growth plans and objectives.
· Ensure robust governance of all business activities as directed by the Managing Director.
· Participate in and contribute to the general management of the organisation including but not limited to staff training and development, employee relations activities and disciplinary and grievance procedures.
This role is ideally suited to someone who has direct experience of working in the domiciliary care sector EMI.
Pls do not apply unless you have experience of the care sector.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Multi-Site Manager - Domiciliary Care |
| Salary/rate |
|
£25000/annum |
| Location |
|
Worthing, West Sussex |
| Job Number |
|
132040165 |
| Posted |
|
08/02/2012 (15:32) |
| Agency/Employer |
|
CityWorx |
| Description
|
|
We are looking for an Experienced Homecare Professional to manage two small branches in Worthing & Portsmouth along with an Extra Care Service.
The person we are looking for will need to demonstrate that they can work effectively in a fast-moving environment and that they are fully conversant with Care Standards. You will have strong leadership skills. If not already qualified, you should be undertaking or willing to undertake the Registered Managers Award / NVQ level 4 in Care Management.
You will be reporting directly to the Regional Business Manager and be responsible for a team of Care Coordinators and Home Care Workers
You will be required to develop the service in line with our clients strategic direction
You need to promote existing relationships with Local Authorities and other professional bodies in a way that enables the business to grow and thereby meet the divisional targets
You must competently represent the Company within Local Authority/other frameworks including involvement in negotiations with these bodies regarding all aspects of homecare contracting.
You need to be able to understand, implement and evaluate aims, objectives, policies, procedures, guidelines and principles of good practice.
You will be required to be aware of and understand legislative and regulatory requirements relevant to user group and be able to implement them
You must be able to manage, monitor and operate a service, which is flexible, responsive and non-discriminatory.
You will be required to plan, allocate and evaluate the workload of all staff.
You must uphold Company Policy in relation to the quality assurance systems.
You need to recognise opportunities and communicate initiatives which compliment Company objectives.
You need to ensure the competency and effectiveness of the out of hours service.
Managing Finance & Administration
Maximising Profitability - effectively allocate, monitor and control financial resources.
Agree & manage budgets effectively
To be able to create and maintain administrative/IT systems.
To provide reports to senior management as and when required
Managing Staff
Effectively manage the performance and development of staff
Manage, monitor and review the recruitment and selection staff in line with Branch recruitment plans.
Supervise and support a dispersed workforce
Manage monitor and review induction and ongoing training needs.
Establish and maintain effective working relationships.
If you have not found the above position suitable, a please do not hesitate to click on our website.
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| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
|
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Care coordinator - domiciliary |
| Salary/rate |
|
£18000/annum |
| Location |
|
Slough, Buckinghamshire |
| Job Number |
|
132040160 |
| Posted |
|
08/02/2012 (14:46) |
| Agency/Employer |
|
CityWorx |
| Description
|
|
We are recruiting an experienced care co-ordinator on behalf of our client based Slough.
Key Responsibilities
- To identify a Care worker with appropriate knowledge, skills and attitude to match the needs of the service user
- To follow up the initial contact between the care worker and service user to evaluate the Care Plan and ongoing needs.
- To undertake telephone monitoring of service user's satisfaction and care worker performance.
- Liaise with appropriate professionals and the Organisation's management as required.
- To maintain accurate written and computerised record keeping. IT literacy skills essential
For more information on this vacancy please contact us on 020 8901 7654 or your CV to us immediatley. Our client requires a fast track recruitment process, please apply immediately.
Cityworx specialise in permanent Social Care Jobs throughout the UK. We are experts in Domiciliary Care Recruitment and have over 25 years experience in the Sector - please visit our website and view our testimonials
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Assistant Branch Manager |
| Salary/rate |
|
£20000 - £21000/annum |
| Location |
|
Stoke on Trent , Staffordshire |
| Job Number |
|
132040157 |
| Posted |
|
08/02/2012 (14:15) |
| Agency/Employer |
|
CityWorx |
| Description
|
|
PURPOSE OF JOB
1.1 To play a lead role in the development of good community care practices and procedures in relation to the company.
1.2 To work in conjunction with the Manager and to assist in the smooth running of the branch and upkeep of all care delivery practice and procedures.
1.3 To provide a cover service to branches in the short term absence of Branch Managers and Care Co-ordinators.
1.4 To assist in the Operation of new branch integration and acquisitions.
1.5 To keep abreast of all new developments in Health and Social Care and of the philosophies and policies of our contracting authorities. To communicate this to all Branches and assist to organise the routines of each Branch in accordance with Company policies and procedures.
2. PRINCIPLE RESPONSIBILITIES
QUALITY AND STANDARDS
2.1 To monitor and review the care provided at the Branch, undertake regular spot checks, quality assurance audits, preparation for CQC inspections.
2.2 To assist the Manager in completing and investigating complaints made.
2.3 To further establish the quality reputation of the client and identify opportunities for increasing service provision, through effective liaison with other agencies as appropriate:
- Care Managers
- Home Care Organisers
- Purchasing Officers
- Hospitals
- GPs
- Friends
- Relatives
- Other interested parties
2.4 To participate in staff meetings on a regular basis.
2.5 Promote the development of staff and provide leadership in the improvement of good care practice.
2.6 Attend and participate in training as required for service development. Contribute to the service of development of appropriate training programmes.
2.7 Develop services, putting Equal Opportunity Policy into practice, ensuring that the services provided are sensitive to need and is culturally appropriate.
2.8 To train branch staff in the use of the rostering system. To take an active part in the running and promotion of electronic call logging.
2.9 To offer Manual Handling training at Branches when training courses/trainers are unavailable. To offer advice and problem solve difficult M&H situations.
2.10 To deputise for the Manager in his/her absence.
3. ADMINISTRATION
3.1 Ensure that all branch staff files are maintained and updated as required. Ensure the events and outcomes of all visits, consultations, spot checks, complaints etc., are recorded in all cases immediately following the event/visit.
3.2 Ensure that the branch has all Service Users care plans updated, completed regularly and accurately by carers and kept in the clients home. Copies of client notes over 6 weeks old should be and returned to the clients file in the office.
3.3 Preparation of statistics/reports on service delivery as directed by the Manager.
3.4 To take part in consultation and planning meetings with the Branch Manager as required.
3.5 To answer telephone queries/complaints/advice and ensure correct message recording, actioning of messages and the maintenance and upkeep of daily records.
3.6 To ensure the on-call rota is organised and covered at all times. Taking a share in the on-call duty where necessary.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Branch manager - domiciliary care |
| Salary/rate |
|
£24000 - £25000/annum |
| Location |
|
Halifax, West Yorkshire |
| Job Number |
|
132040154 |
| Posted |
|
08/02/2012 (14:03) |
| Agency/Employer |
|
CityWorx |
| Description
|
|
We are looking for an Experienced Homecare Professional to manage a busy branch in Halifax.
Essential criteria - at least 2 years experience at branch manager level in domiciliary care.
The person we are looking for will need to demonstrate that they can work effectively in a fast-moving environment and that they are fully conversant with Care Standards. You will have strong leadership skills. If not already qualified, you should be undertaking or willing to undertake the Registered Managers Award / NVQ level 4 in Care Management.
You will be reporting directly to the Regional Operations Manager and be responsible for a team of Care Coordinators and Home Care Workers
You will be required to develop the service in line with our clients strategic direction
You need to promote existing relationships with Local Authorities and other professional bodies in a way that enables the business to grow and thereby meet the divisional targets
You must competently represent the Company within Local Authority/other frameworks including involvement in negotiations with these bodies regarding all aspects of homecare contracting.
You need to be able to understand, implement and evaluate aims, objectives, policies, procedures, guidelines and principles of good practice.
You will be required to be aware of and understand legislative and regulatory requirements relevant to user group and be able to implement them
You must be able to manage, monitor and operate a service, which is flexible, responsive and non-discriminatory.
You will be required to plan, allocate and evaluate the workload of all staff.
You must uphold Company Policy in relation to the quality assurance systems.
You need to recognise opportunities and communicate initiatives which compliment Company objectives.
You need to ensure the competency and effectiveness of the out of hours service.
Managing Finance & Administration
Maximising Profitability - effectively allocate, monitor and control financial resources.
Agree & manage budgets effectively
To be able to create and maintain administrative/IT systems.
To provide reports to senior management as and when required
Managing Staff
Effectively manage the performance and development of staff
Manage, monitor and review the recruitment and selection staff in line with Branch recruitment plans.
Supervise and support a dispersed workforce
Manage monitor and review induction and ongoing training needs.
Establish and maintain effective working relationships.
If you have not found the above position suitable, a please do not hesitate to click on our website.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Business Development Manager |
| Salary/rate |
|
£50000/annum + Bonus |
| Location |
|
Leeds , North Yorkshire |
| Job Number |
|
132039943 |
| Posted |
|
03/02/2012 (15:24) |
| Agency/Employer |
|
CityWorx |
| Description
|
|
Deliver regional new business activity and income to agreed targets for
services across the group portfolio.
This includes proactive sales, competitive (re)tendering.
Develop new clients & markets for the group
Support operational colleagues to deliver growth in service volumes, scope
and market penetration.
Key Tasks
1. Deliver regional new business and retention targets across all regions.
2. Proactively identify & realise new opportunities services / brands. Proactively take products to markets and sell them effectively.
3. Ensure that products are suitably packaged and priced to make them
attractive and viable propositions for purchase. Request adjustments to
packaging and pricing as required. Influence service models based on
colleague and client feedback.
4. Gather and analyse client feedback and market intelligence to be used
in new business activity planning and product and service (re)design.
5. Work to challenging yet realistic annual growth and sales targets.
6. Deliver a programme of client relationship development & proactive
product sales with public sector commissioning bodies.
7. Identify alternative purchasers of services and develop
relationships and projects to capitalise on these opportunities.
8. Assist with competitive (re)tendering activity and proactive bids for
services.
10. Explore and exploit the potential for private client sales with the. Enable and support operational teams to deliver private client sales strategies. Identify improvements required from a commercial & customer perspective.
11. Assist with the development of strategies to capitalise on Framework
Agreements. Monitor and respond to customer take up levels.
12. Maximise cross-selling opportunities within the group by up skilling
management teams on product sales and assisting them with events
and product knowledge.
13. Assist with accurate pricing & investment analysis on new business,
retentions and products. Gather and record competitor information to
inform pricing strategies.
15. Work within governance and risk frameworks for new business and
strategic development activities.
16. Assist with the organisation, delivery and analysis of product marketing
events. Follow up on generated client leads.
17. Undertake any other duties in line with the basic objectives of the post.
|
| Job Type |
|
Permanent |
| Contract Length |
|
N/A |
| Start Date |
|
ASAP |
| Contact Details |
|
|
|
|
|
|
|
| Job Title |
|
Business Development Manager |
| Salary/rate |
|
£50000/annum + Bonus |
| Location |
|
London Bridge , London |
| Job Number |
|
132039942 |
| Posted |
|
03/02/2012 (15:17) |
| Agency/Employer |
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CityWorx |
| Description
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Deliver regional new business activity and income to agreed targets for
services across the group portfolio.
This includes proactive sales, competitive (re)tendering.
Develop new clients & markets for the group
Support operational colleagues to deliver growth in service volumes, scope
and market penetration.
Key Tasks
1. Deliver regional new business and retention targets across all regions.
2. Proactively identify & realise new opportunities services / brands. Proactively take products to markets and sell them effectively.
3. Ensure that products are suitably packaged and priced to make them
attractive and viable propositions for purchase. Request adjustments to
packaging and pricing as required. Influence service models based on
colleague and client feedback.
4. Gather and analyse client feedback and market intelligence to be used
in new business activity planning and product and service (re)design.
5. Work to challenging yet realistic annual growth and sales targets.
6. Deliver a programme of client relationship development & proactive
product sales with public sector commissioning bodies.
7. Identify alternative purchasers of services and develop
relationships and projects to capitalise on these opportunities.
8. Assist with competitive (re)tendering activity and proactive bids for
services.
10. Explore and exploit the potential for private client sales with the. Enable and support operational teams to deliver private client sales strategies. Identify improvements required from a commercial & customer perspective.
11. Assist with the development of strategies to capitalise on Framework
Agreements. Monitor and respond to customer take up levels.
12. Maximise cross-selling opportunities within the group by up skilling
management teams on product sales and assisting them with events
and product knowledge.
13. Assist with accurate pricing & investment analysis on new business,
retentions and products. Gather and record competitor information to
inform pricing strategies.
15. Work within governance and risk frameworks for new business and
strategic development activities.
16. Assist with the organisation, delivery and analysis of product marketing
events. Follow up on generated client leads.
17. Undertake any other duties in line with the basic objectives of the post.
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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Care Manager - Domiciliary |
| Salary/rate |
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£21000 - £23000/annum |
| Location |
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Nottingham, Nottinghamshire |
| Job Number |
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132039909 |
| Posted |
|
03/02/2012 (09:26) |
| Agency/Employer |
|
CityWorx |
| Description
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|
We are currently recruiting a Care Manager on behalf of a domiciliary care provider in Nottingham.
Principle Duties and Responsibilities
Manage key customer relationships, which may include; Local Authority, private customers as well as internal.
Ensure adherence to support processes in place, provide feedback on best practices & process improvement to increase services capability, and may be tasked to develop specific improvement projects
To operate the branch in accordance with agreed operating and financial plans.
To ensure regulations that legislation and regulations concerning health and safety including fire regulations are complied with and to advise the line manager if any action is required.
To ensure adequate accounting and financial records are in operation.
To participate in all management meetings and relevant training sessions
Mentor and lead team members through continuous feedback on performance improvement.
Ensure good communication with and between staff and to arrange regular general staff meetings.
To ensure that effective iduction, regular supervision, assessment and appraisal of staff is carried out and that training needs are identified and met in accordance with CQC requirements as a minimum.
To ensure that employment protection legislation is implemented.
Manage reports in relation to Safeguarding of Vunerable Adults (SOVA), accidents, incidents and complaints.
Ensures security of applicant/service user/employee information at all times and that Data Protection and any specific contractual requirements are always adhered to
Ensure that all office and service user files are kept up to date
To ensure that each care worker is correctly recruited, trained and appropriatley deployed, and supervised.
To ensure each service user receives care appropriate to their individual need.
To conform to UKHCA and CQC code of professional conduct into the operation of our domiciliary care service.
Ensure continuity and growth of the domiciliary service
To meet weekly and monthly targets set by the Operations Manager
Understand and cascade the company policies and procedures and updates to all staff to ensure a complete understanding
Ensure care workers are working in accordance with the operational requirements in the Care Worker's Handbook.
Ensure that you fully understand and use the computerised rostering systems
To be available and flexible at all times in support of staff and the on call particularly in emergency situations
Carry out any other tasks as and when required by the Operations Manager
Essential Attributes
Understanding of legislations relating to Domiciliary Care.
Recognise problems and formulate solutions.
Ability to communicate both verbally and in writing.
Good level of numeracy and basic IT skills
Assessment and gathering information skills.
Organisational skills including scheduling work effectively, supervising staff and providing professional support.
Capable of accepting responsibility and coping with emergencies.
Flexible in approach with the ability to work unsocial hours when required
Ability to implement and review care plans and work with complex cases.
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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| Contact Details |
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| Job Title |
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Care coordinator - domiciliary |
| Salary/rate |
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£15000 - £18000/annum |
| Location |
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Wellingborough, Northamptonshire |
| Job Number |
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132039818 |
| Posted |
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01/02/2012 (16:55) |
| Agency/Employer |
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CityWorx |
| Description
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We are recruiting an experienced care co-ordinator on behalf of our client based in Wellingborough.
Key Responsibilities
- To identify a Care worker with appropriate knowledge, skills and attitude to match the needs of the service user
- To follow up the initial contact between the care worker and service user to evaluate the Care Plan and ongoing needs.
- To undertake telephone monitoring of service user's satisfaction and care worker performance.
- Liaise with appropriate professionals and the Organisation's management as required.
- To maintain accurate written and computerised record keeping. IT literacy skills essential
For more information on this vacancy please contact us on 020 8901 7654 or your CV to us immediatley. Our client requires a fast track recruitment process, please apply immediately.
Cityworx specialise in permanent Social Care Jobs throughout the UK. We are experts in Domiciliary Care Recruitment and have over 25 years experience in the Sector - please visit our website and view our testimonials
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| Job Type |
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Permanent |
| Contract Length |
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Permanent |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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Registered Manager / Branch Manager |
| Salary/rate |
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£25000 - £30000/annum |
| Location |
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Finchley, London |
| Job Number |
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132039483 |
| Posted |
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27/01/2012 (11:16) |
| Agency/Employer |
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CityWorx |
| Description
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|
Cityworx is dedicated to providing recruitment solutions to the care industry.
We pride ourselves on forming partnerships with service providers.
Our ethos is Putting People First.
With strong relations cemented over time we are the only agency to present candidates the best opportunities available.
This combined expertise is what makes us the leading recruiter in our field.
We are looking for an Experienced Homecare Professional to manage our busy branch in Finchley delivering over 5000 hrs. of care per week.
The branch is fully staffed with an established team of care coordinators, a dedicated recruiter and trainer.
Previous experience of Coldharbour rostering system and CM2000 electronic monitoring system is desirable
You must also have experience of working with two different local authorities at the same time.
The person we are looking for will need to demonstrate that they can work effectively in a fast-moving environment and that they are fully conversant with Care Standards. You will have strong leadership skills.
You will be reporting directly to the Regional Director and be responsible for a team of Care Coordinators and Home Care Workers
You will be required to develop the service in line with our clients strategic direction
You need to promote existing relationships with Local Authorities and other professional bodies in a way that enables the business to grow and thereby meet the divisional targets
You must competently represent the Company within Local Authority/other frameworks including involvement in negotiations with these bodies regarding all aspects of homecare contracting.
You need to be able to understand, implement and evaluate aims, objectives, policies, procedures, guidelines and principles of good practice.
You will be required to be aware of and understand legislative and regulatory requirements relevant to user group and be able to implement them
You must be able to manage, monitor and operate a service, which is flexible, responsive and non-discriminatory.
You will be required to plan, allocate and evaluate the workload of all staff.
You must uphold Company Policy in relation to the quality assurance systems.
You need to recognise opportunities and communicate initiatives which compliment Company objectives.
You need to ensure the competency and effectiveness of the out of hours service.
Managing Finance & Administration
Maximising Profitability - effectively allocate, monitor and control financial resources.
Agree & manage budgets effectively
To be able to create and maintain administrative/IT systems.
To provide reports to senior management as and when required
Managing Staff
Effectively manage the performance and development of staff
Manage, monitor and review the recruitment and selection staff in line with Branch recruitment plans.
Supervise and support a dispersed workforce
Manage monitor and review induction and ongoing training needs.
Establish and maintain effective working relationships.
Please DO NOT apply for this job unless you have previous experience in the DOMICILIARY care sector and have been a registered manager previously.
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| Job Type |
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Permanent, Contract |
| Contract Length |
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Maternity Cover lead |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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Nursing Home Manager RGN |
| Salary/rate |
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£40000 - £50000/annum |
| Location |
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Colchester, Essex |
| Job Number |
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132039370 |
| Posted |
|
26/01/2012 (11:00) |
| Agency/Employer |
|
CityWorx |
| Description
|
|
Cityworx are recruiting for an experienced Nurse Qualified Nusing Home Manager for a new large home in Colchester.
Key Responsibilities:
« Responsible for the health and social care needs of all service users within the Home
« Responsible for the effective management of the facilities services within the Home
« To adhere to, and put into practice, all company policies and procedures, as and when appropriate
« To recruit, interview and appoint suitably trained and experienced staff for the Home, utilising all resources available
« To effectively manage and train staff in line with the requirements of the Care Standards Act 2000; Quality Assurance Systems and Investors In People AwardS
« To effectively manage all complaints and representations and implement disciplinary procedures as necessary
« To participate in day and night-time audits of the Care Centre, and report any areas of concern in a timely fashion
« To effectively manage and work within the allocated budget
« To monitor staff attendance through the devising of Duty Rosters, Sickness and Absence Reports and effective management of annual leave and training attendance ion accordance with the Home staffing notice and Company Policy and Procedures
« To establish a good working relationship with service user‘¦s families and advocates, and hold regular support group meetings
« To implement a program of social and leisure activities, in partnership with the service users, which accurately reflects their wishes and choices
« To have a clear understanding of the varied and diverse multicultural ethnic minority needs of the Service Users, and to meet those needs through a non-discriminatory approach to Service delivery
« To effectively manage one‘¦s own workload, prioritise tasks and maintain professional development
« To provide support and advice to all subordinate staff, within the Home, through effective leadership
« To take 24 hour responsibility for the Home, and to delegate responsibility during periods of absence
« To conduct oneself as a professional role model, through behaviour, communication skills, appearance and standards of personal hygiene, at all times
« To perform any other reasonable duties as may be required.
The Person:
« Staff training and development programmes
« Development of user support groups
« Knowledge of Care Standards Act 2000
« Commitment to research and development
« Effective verbal and written communication skills (essential)
« Commitment to own personal development
« Work within a multidisciplinary forum
« Self-motivated and ability to work on own initiative
Qualifications:
« 1st Level Registered Nurse RMN/RGN is essential and dictated by the unit‘¦s within the Home i.e. EMI (Nursing qualification not applicable to residential Home Managers)
To apply please forward an updated CV
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| Job Type |
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Permanent |
| Contract Length |
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N/A |
| Start Date |
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| Contact Details |
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