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Adecco KeeleRDU

          

Hazlitt House , London , London , EC4Y 8AX


35 jobs from Adecco KeeleRDU next page »
Job Title PPI Complaint Administrators 3pm - 11pm
Salary/rate £0 - £7.50/hour WEEKLY PAY
Location Leeds, West Yorkshire
Job Number 109178682
Posted 22/02/2012 (13:49)
Agency/Employer Adecco KeeleRDU
DescriptionRegister your CV This is an exciting opportunity to join one of the UK's leading Financial Institutions as a PPI Complaints Administrator on a temporary contract basis.

Working from the company's lively office based in Leeds close to the White Rose Shopping Centre, you will be required to use your excellent admin and customer service skills to meet customer and business needs.

Role Overview:
The role will involve investigating customer complaints with regards to Payment Protection Insurance (PPI).

The role will involve:
* Completing data entry tasks
* Undertaking reviews of complex PPI complaints
* Requesting further information from customers if required
* Sending correspondence to customers
* General admin tasks

The successful candidate will need:

* Experience of working within banking would be advantageous
* Excellent admin and office skills
* Customer Service skills
* Accurate and fast data entry
* Excellent Communication skills both verbal and written
* Excellent computer skills
* Attention to detail
* To be able to work to strict deadlines
* The ability to work within a fast paced and pressured environment

This role offers an attractive pay rate of £7.50 per hour. You will be contracted to work 35 hours per week. The hours of work are 35 hours per week working 3pm-11pm Monday to Friday

To be considered for this exciting position, please email your CV, in the first instance

The application process is subject to the successful completion of background and reference checking, including CRB and CCJ (County Court Judgement) checks

Consultant: Racheal Bailey
Telephone: 01782558023
Email:

Adecco is an equal opportunities employer

If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be consider for future vacancies that match your skills
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Job Type Temporary
Contract Length 6 months
Start Date 19/03/2012
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Job Title PPI Complaint Administrators 7am - 3pm
Salary/rate £0 - £7.50/hour WEEKLY PAY
Location Leeds, West Yorkshire
Job Number 109178680
Posted 22/02/2012 (13:43)
Agency/Employer Adecco KeeleRDU
DescriptionRegister your CV This is an exciting opportunity to join one of the UK's leading Financial Institutions as a PPI Complaints Administrator on a temporary contract basis.

Working from the company's lively office based in Leeds close to the White Rose Shopping Centre, you will be required to use your excellent admin and customer service skills to meet customer and business needs.

Role Overview:
The role will involve investigating customer complaints with regards to Payment Protection Insurance (PPI).

The role will involve:
* Completing data entry tasks
* Undertaking reviews of complex PPI complaints
* Requesting further information from customers if required
* Sending correspondence to customers
* General admin tasks

The successful candidate will need:

* Experience of working within banking would be advantageous
* Excellent admin and office skills
* Customer Service skills
* Accurate and fast data entry
* Excellent Communication skills both verbal and written
* Excellent computer skills
* Attention to detail
* To be able to work to strict deadlines
* The ability to work within a fast paced and pressured environment

This role offers an attractive pay rate of £7.50 per hour. You will be contracted to work 35 hours per week. The hours of work are 35 hours per week working 7am - 3pm Monday to Friday

To be considered for this exciting position, please email your CV, in the first instance

The application process is subject to the successful completion of background and reference checking, including CRB and CCJ (County Court Judgement) checks

Consultant: Racheal Bailey
Telephone: 01782558023
Email:

Adecco is an equal opportunities employer

If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be consider for future vacancies that match your skills
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Job Type Temporary
Contract Length 6 months
Start Date 19/03/2012
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Job Title HR Admin Assistant
Salary/rate £18000 - £22000/annum
Location Middlesex
Job Number 123220146
Posted 21/02/2012 (10:40)
Agency/Employer Adecco KeeleRDU
DescriptionRegister your CV HR ADMIN ASSISTANT

Global player in the technology space that is always innovating to stay ahead of the competition has an opportunity, as a result of growth, for an HR Graduate who has an interest in training and development, to work as an Admin Assistant offering support to the HR Business partner and other stakeholders.

Key responsibilities (not an exhaustive list)
Extensive organising and co-ordinating of meetings, training events, calls etc
Meeting with external suppliers
Arranging and management of tender process
Some project management around employee engagement

There is currently a Leadership training Programme in place which is attended in a variety of ways - face to face and technology based training.

You will need to have very high attention to detail as much of the correspondence goes out to the attendees of this programme.

Excellent organisational skills: Managing and coordinating calendars, travel, communication and email
Proactive: Take initiative and apply forward thinking for planning ahead and problem solving.
Interpersonal / communication: Engage and interact with others at all levels within the organisation. Confident and effective communication is key.
Confidentiality: Ability to work with confidential information.
Team effectiveness: Work to increase effectiveness and capability of the team

Relevant degree couple with some work experience within a corporate company.

Adecco is an equal opportunity employer.

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Job Type Contract
Contract Length 12 months
Start Date ASAP
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Job Title Provisioning & Capacity Assistant
Salary/rate £22000 - £26000/annum
Location London
Job Number 126236099
Posted 21/02/2012 (10:11)
Agency/Employer Adecco KeeleRDU
DescriptionRegister your CV PROVISIONING & CAPACITY ASSISTANT

A leading global provider of SaaS web security has a new opportunity for a strongly detail and results oriented person to join a dynamic team.

every day this company's technology scans billions of web requests going far beyond the capabilities of traditional security techniques to protect both office based and roaming workers around the globe.

Key responsibilities in this role:
Provisioning of customers onto the system
Accurate data entry of requisite details onto internal systems
Following up on exceptions by dealing with relevant people / teams
Noting / recommending process improvements

This role will suit a person who can demonstrate:
high attention to detail
strong communication (written and spoken) in English
ability to perform repetitive functions without losing focus

A completed degree couple with work experience, preferably in a sales admin / support environment is preferred.

This is a 6 month contract role and therefore you will need to be available immediately or at short notice to take up this role.

There may be a need to further extend the contract however this cannot be guaranteed.

Adecco is an equal opportunity employer.


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Job Type Contract
Contract Length 6 months
Start Date ASAP
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Job Title Evening Administrators (Banking) X 10
Salary/rate £0 - £7.50/hour WEEKLY PAY
Location Northampton, Northamptonshire
Job Number 109178592
Posted 20/02/2012 (16:18)
Agency/Employer Adecco KeeleRDU
DescriptionRegister your CV This is an exciting opportunity to join the UK's first and leading credit card brand as a Complaints Administrator.

Working from the company's lively office, you will be required to use your excellent attention to detail and administration skills.

****The department will be open from 6pm until 10pm.
** PLEASE NOTE THAT THIS IS A TEMPORARY CONTRACT**

Role Overview:
To complete clerical tasks relating to PPI complaints made to the bank

The role will involve:
* The jobholder will play an integral part in ensuring complaints are logged appropriately
* Undertaking reviews of complaints
* Making decisions on complaints
* Dealing with complaints in writing
* Sending correspondence to customers

The successful candidate will need:

* Excellent admin skills
* Call Centre experience
* Accurate and fast data entry
* Excellent Communication skills both verbal and written
* Excellent computer skills
* Attention to detail
* To be able to work to strict deadlines

To be considered for this exciting position, please email your CV, in the first instance

The application process is subject to the successful completion of background and reference checking, including CRB and CCJ (County Court Judgement) checks

Consultant: Racheal Bailey
Telephone: 01782558165
Email:

Adecco is an equal opportunities employer

If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be consider for future vacancies that match your skills
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Job Type Part Time
Contract Length 10 months
Start Date ASAP
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Job Title Admin Assistants
Salary/rate £0 - £7.50/hour
Location Warwickshire
Job Number 109178441
Posted 16/02/2012 (12:43)
Agency/Employer Adecco KeeleRDU
DescriptionRegister your CV This is an exciting opportunity to join the UK's leading bank as a Admin Assistant.

Working from the company's office based in Warwick just outside of Warwick you will be required to use your outstanding admin and organisational skills to meet the needs of the business.

Role Overview:
* Processing data
* Dealing with inbound calls
* Updating customer accounts
* Dealing with correspondence

Skill requirements
* Experience within a similar role
* Computer skills
* Admin and processing skills
* Strong attention to detail

This opportunity offers an hourly rate of £7.50 per day and the successful applicant will be required
to work 35 hour per week - Monday - Friday 9am - 5pm.

To apply please forward a copy of your CV .

* Please Note: the application process is subject to the successful completion of background and reference checking, including CRB and CCJ (County Court Judgement) checks.*

If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be consider for future vacancies that match your skills

Adecco is an equal opportunities employer

Grace Green
01782 558165


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Job Type Temporary
Contract Length 3 months
Start Date 27/02/2012
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Job Title Senior Administrator/ PA
Salary/rate £11.26/hour
Location Tadworth, Surrey
Job Number 101335705
Posted 15/02/2012 (15:25)
Agency/Employer Adecco KeeleRDU
DescriptionRegister your CV Hyphen Recruitment are looking to recruit a Senior Administrator/ PA for Legal and General in Kingswood offices to carry out all administration and to support the Programme Manager

Accountabilities
·Diary management for Programme Manager
·Contractor fees invoicing
·Setting up yearly recurring meetings and ad hoc meetings
·Arranging meeting rooms, Conference lines and refreshments for meetings
·Arranging visitors access/parking for all legal and general sites
·Project risk and issue log maintenance
·Meeting agendas, minutes and distribution
·Compiling new starter and leaver checklists
·Raising Vacancies on an in house system
·Ordering of computer systems and equipment, stationary, travel arrangements (e.g. train tickets, hotel accommodation)
·Monthly collating of resources for Finance Manager
·Management of team holiday logs
·Populating and maintaining documents and folders on SharePoint
·PC access management requests for the Risk team
·Co-ordinating desk moves
·General admin support for the Risk team

Previous office administration or experience working as a PA is essential. Excellent knowledge of Outlook and Microsoft packages.

This role is a temporary assignment to cover Maternity leave.

For further information please contact Nichola Crowley at Tel: 01273 373448.

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Job Type Temporary
Contract Length 6 Months
Start Date ASAP
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Job Title Reconciliation Clerk, Finance Administrator
Salary/rate £10.00/hour Weekly pay, free parking, 28 days holiday
Location Blackpool, Lancashire
Job Number 101335665
Posted 15/02/2012 (13:16)
Agency/Employer Adecco KeeleRDU
DescriptionRegister your CV Our client is currently looking to recruit a reconciliation clerk to work in their Blackpool based finance office. The roles are on a temporary contract.

£10.00 per hour, Monday - Friday 08:00 - 16:00

Objectives:

To complete daily, weekly and monthly financial control reconciliations to confirm a) the accuracy of the transactions being processed by the Agents and through the various customer accounting systems, and b) the accuracy of the transaction accounting information being input to the financial accounting systems and being reported in the monthly, quarterly and annual Product Accounts

Skills and experience required:

*Knowledge of double entry book keeping debits and credits would be an advantage. AAT qualified/part qualified is preferable
* Experience in the use of desktop applications, such as Microsoft Office including excel, Outlook Express and Word.
* Good numerical and basic analytical skills
*Expert timekeeping -
*Good analytical skills

All successfully applicants will have to pass a credit check. Adecco are an equal opportunities employer.


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Job Type Temporary
Contract Length on going
Start Date ASAP
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Job Title PPI Telephony Agents (Banking) x 15
Salary/rate £0 - £9/hour WEEKLY PAY
Location Northampton, Northamptonshire
Job Number 109178176
Posted 15/02/2012 (11:22)
Agency/Employer Adecco KeeleRDU
DescriptionRegister your CV To deliver effective and efficient telephone-based support to customers; dealing with general enquiries resulting from proactive customer mailing and communications; form ordering for the customer upon request; handling case specific customer enquiries and complaints; hand offs to other Bank departments / functions for non PPI requests. Working collaboratively with Contact Centre colleagues in order to maximise customer satisfaction.

To work between 8AM TO 8PM on 7 hour shifts on a rota basis Monday to Saturday. Shift times are:

8am - 4pm
9am - 5pm
10am - 6pm
11pm - 7pm
12pm - 8pm

Please note the training will commence on 05th March for 2 weeks and will be 9am - 4.30pm. The contractors must be able to attend all of this training at these times.

To be considered for this exciting position, please email your CV, in the first instance

The application process is subject to the successful completion of background and reference checking, including CRB and CCJ (County Court Judgement) checks

Consultant: Racheal Bailey
Telephone: 01782558165
Email:

Adecco is an equal opportunities employer

If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be consider for future vacancies that match your skills
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Job Type Temporary
Contract Length 10 months
Start Date 03/03/2012
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Job Title Personal Assistant
Salary/rate £26000 - £29000/annum
Location Middlesex
Job Number 126235483
Posted 15/02/2012 (08:31)
Agency/Employer Adecco KeeleRDU
DescriptionRegister your CV Highly innovative global player and leader in the tech industry who is changing the way that we work, live, play and learn has, as a result of maternity leave, an opportunity for a highly organised, efficient and effective Personal Assistant to join this great team.

Job Purpose
The purpose of this role is to drive initiatives on behalf of the Director including improvements in process to increase productivity throughout the operation; to actively promote the business and customers as a high quality and professional business; to create and ensure smooth information flow within the UK Community.

Key Responsibilities
Support the Executive, managing & coordinating their calendar, travel, communications & e-mail. Facilitating and planning meetings, providing assistance as required helping maximise their contribution to the company.
Act as first point of contact internally and externally for the Executive, filtering and directing communications & enquires as appropriate.
Management and ownership of selected departmental projects.
Ensure protection of confidential information at all times.
Ensure a good understanding of Co's culture and business knowledge.

Skills Required
Organisation: Excellent organisational and administrative skills. Able to manage complex projects as well as day to day business administration for Executive & team. Attention to detail is paramount.

Proactive: Take the initiative and focus on forward thinking and planning ahead. Go beyond the scope of their role to champion ideas, drive change and produce results.

Interpersonal & Communication Skills: Engage and interact with others effectively to promote a productive working environment; adapting readily to accommodate individuals, groups, situations, styles and cultures.

Decision Maker: Access data and information making timely, effective decisions which consider both long and short term business needs.

Influence Skills: Persuade others to take action and make decisions aimed to further business objectives.

Team Effectiveness: Works to increase the capabilities and contributions to the team as a whole, especially within the admin community.

Cultural Awareness: Adapting communication and professional behaviours to integrate customs and practices with Co's values.

Technical Knowledge: Full experience of MS Office including Outlook Calendar and ability to learn Co's workflow systems.

Confidentiality: Able to work with confidential information.

Loyalty, Trust & Integrity: At all times apply these especially in an environment where the Executive is travelling and often away from the office.

Experience/Education:
Working at executive level in large blue chip organizations with experience in mentoring and team leadership.
Past work experience in the high-tech industry or a global corporate
Degree or equivalent level is highly desirable

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Job Type Contract
Contract Length 12
Start Date ASAP
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Job Title Recruitment Advisor
Salary/rate £9.00 - £10.00/hour
Location Newcastle-under-Lyme, Staffordshire
Job Number 123219759
Posted 14/02/2012 (15:23)
Agency/Employer Adecco KeeleRDU
DescriptionRegister your CV GREAT OPPORTUNITY !!! we are looking for a Recruitment Advisor to work within the great team that are recruiting for this great event !

Temp position covering 1 - 2 months paying £10.00 per hour for 37.5 hours per . week covering Monday - Friday between 9.00 - 5.30pm starting 27th February

Purpose of Role:

To be part of the London recruitment delivery team for current recruitment and Games Time roles.

Under direction of the Sourcing Manager, the Recruitment Advisor will be responsible for the candidate management for a large volume of vacancies that fall under the Bulk campaigns for games time roles, including sourcing, candidate attraction, C.V reviewing, telephone screening and candidate pooling by skill area.

Assist with the creation and management of individual recruitment campaigns to drive targeted applications

To sift and short list against a role or multiple skill areas

To execute Candidate retention strategy whilst candidate's are in the talent pool

Maintain recruitment systems, including the recruitment database, and provide any bespoke reporting that Sourcing Manager/CRM/ team may require

The role is likely to evolve over time, so flexibility is required.

Key Responsibilities:

Support the Sourcing Manager and CRM in the delivery of large volume Games Time recruitment activity.

The Recruitment Advisor's responsibilities include but are not limited to:

Candidate management for Games Time recruitment throughout the recruitment process, ensuring that they are kept informed at all stages

Managing multi channel sourcing strategies defined by the Sourcing Manager, including, bespoke campaign management, Job board activity and the database searching

Telephone screen direct candidates

Assist the Recruitment Administration team to manage their workload

Ensure all information and documentation relevant to the recruitment process is accurately recorded, tracked and reported as required

Provide information, data, MI and feedback on activity for the preparation of reporting and regular reviews

Use and maintain systems(Skillstream & e2train) to ensure that all data is accurate and up to date

Promote and represent Adecco / hyphen as the off site delivery solution

Interested ? then apply through the ad !

Adecco are an Equal Opportunities Employer !


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Job Type Temporary
Contract Length N/A
Start Date 27th February
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Job Title Recruitment Advisor
Salary/rate £10.00/hour
Location Staffordshire
Job Number 123219754
Posted 14/02/2012 (09:35)
Agency/Employer Adecco KeeleRDU
DescriptionRegister your CV Purpose of Role:

To be part of the London recruitment delivery team for current recruitment and Games Time roles.
Under direction of the Sourcing Manager, the Recruitment Advisor will be responsible for the candidate management for a large volume of vacancies that fall under the Bulk campaigns for games time roles, including sourcing, candidate attraction, C.V reviewing, telephone screening and candidate pooling by skill area.
Assist with the creation and management of individual recruitment campaigns to drive targeted applications
To sift and short list against a role or multiple skill areas
To execute Candidate retention strategy whilst candidate's are in the talent pool
Maintain recruitment systems, including the recruitment database, and provide any bespoke reporting that Sourcing Manager/CRM/ team may require
The role is likely to evolve over time, so flexibility is required.

Key Responsibilities:

Support the Sourcing Manager and CRM in the delivery of large volume Games Time recruitment activity.

The Recruitment Advisor's responsibilities include but are not limited to:

Candidate management for Games Time recruitment throughout the recruitment process, ensuring that they are kept informed at all stages
Managing multi channel sourcing strategies defined by the Sourcing Manager, including, bespoke campaign management, Job board activity and the database searching
Telephone screen direct candidates
Assist the Recruitment Administration team to manage their workload
Ensure all information and documentation relevant to the recruitment process is accurately recorded, tracked and reported as required
Provide information, data, MI and feedback on activity for the preparation of reporting and regular reviews
Use and maintain systems(Skillstream & e2train) to ensure that all data is accurate and up to date
Promote and represent Adecco / hyphen as the off site delivery solution


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Job Type Temporary
Contract Length 2 months
Start Date 27/02/2012
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Job Title Part Time Complaints Handler
Salary/rate £9.00/annum
Location Cardiff, Wales
Job Number 109178156
Posted 09/02/2012 (18:20)
Agency/Employer Adecco KeeleRDU
DescriptionRegister your CV Are you looking for a customer-focused role that will allow you to demonstrate your potential and develop new skills? Our vision is to transform customer and agent dissatisfaction into retained business and profitable relationships. By resolving a complaint fully, promptly and fairly we can make a real difference to how customers feel about us so that they will recommend us to their friends and family.

Key Responsibilities
To own and manage a portfolio of complaints relating to current and legacy products to achieve the right outcome for each customer. In addition, you will have the opportunity to build knowledge of the Protection business and contribute to activity that will raise awareness of complaints and the elimination of causes.
For each complaint it is necessary to:

Fully investigate each case to reach an appropriate, fair and timely outcome in line with our customer's expectations;
Deliver a high standard of verbal and written communication to customers at a time, and in a way, that suits their needs;
Pro-actively manage each complaint so that is it closed at the earliest opportunity;
Maintain a complaint file to support reviews by the FSA or referral to FOS;
Create a root cause record and share ideas for improving products or processes;
Support activity to develop and improve complaint handling standards in Protection.

Skills, Knowledge and Experience required
To provide an excellent service to our customers, this role requires:
Proven customer service and relationship building skills;
Good analytical and problem solving skills;
Ability to make decisions within the context of FSA rules and L&G's Complaint handling principles;
Excellent written and oral communication skills;
A team player who can work flexibly to meet our customers' needs;
An individual who is self-motivated and has good time management skills;
Understanding of current Protection products and an awareness of legacy products.

This is a part time temporary role.

Working hours are Monday - Friday 3pm - 7pm.

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Job Type Temporary
Contract Length 31.05.12
Start Date 05/03/2012
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Job Title Intermediary Marketing Executive
Salary/rate £14.00/hour
Location City of London, London
Job Number 129156758
Posted 09/02/2012 (15:59)
Agency/Employer Adecco KeeleRDU
DescriptionRegister your CV Legal and General are looking for an Intermediary Marketing Executive to work in the Coleman Street Offices in London. This is a temporary assignment working for Hyphen Recruitment

You will support the delivery of integrated marketing initiatives particularly targeted to the intermediary market which

(a) supports our overall business proposition
(b) improves the perception of L&G Investments as a leading provider of asset management products
(c) increases funds under management via the intermediary channel.

This is a level 3 Marketing Executive role, and we are looking for candidates with the experience below:
a) Knowledge of the financial services
(b) Asset management (competitors are the ideal place to look for this candidate, as usual) - Vanguard, HSBC Investments, L+V, Artemis, BlackRock, Fidelity, First State, Hargreaves Landown, Henderson, Invesco, Jupiter, M&G, Newton, Schroders, Standard Life Investment, Aviva Investors
(c) Campaign coordination, from ensuring that (i.) the relevant people are consulted so to put together a winning brief to the agency (ii) work with the agency on the creation of concepts, (iii) delivery of an impactful media plan and (iv) preparation of post-campaign MI/results control.
(d) Support to produce, approve/traffic management, promote and regular update of literature and investment communications pieces, e.g. fund related brochures
(e) Experience in dealing with the whole approval process in a 'process heavy' organisation (therefore, we should focus on candidates from similar environments, e.g. large financial services organisations
(f) Ability and willingness to support two marketing managers and to work with various other members of the marketing team

Skills Required:
Excellent attention to detail - grammar and correct data particularly.
Proactive approach and the ability to work with limited supervision, to self-manage tasks and to manage the delivery of communications to timescales.
Ability to organise time efficiently in order to deliver a range of tasks across different projects.
Delivery-focused and good organisational skills.
Ability to communicate effectively with all levels of the business both face to face and remotely.
Excellent ability to write customer communications that are compelling and accurate.
Good understanding of the UK investment management market, with desirable experience with marketing Unit Trust wrappers and underlying funds to intermediary clients (B2B).
Excellent understanding of campaign management and best practice.
Understanding (to be grown) of the online and offline media options available in intermediary market.
Good, practical understanding of how to develop a piece of marketing communication from brief to delivery.

For further information please contact Tel: 01273 373448

TO APPLY PLEASE FOLLOW THIS LINK
(url removed)

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Job Type Temporary
Contract Length 6 months
Start Date ASAP
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Job Title Customer Service Agent - PART TIME
Salary/rate £0 - £7.50/hour WEEKLY PAY
Location Glasgow, Central Scotland
Job Number 109178007
Posted 08/02/2012 (10:30)
Agency/Employer Adecco KeeleRDU
DescriptionRegister your CV One of the UK's leading Financial Institutions are currently recruiting a Customer Service Agent to join their team in Glasgow.

** PLEASE NOTE THAT THIS IS A 6 MONTH TEMPORARY CONTRACT **

PART TIME 20 hours per week 5pm till 9pm Mon - Fri

The Glasgow Processing Centre is our customers' pathway to financial planning & ISA success. That success will start with you as a Team Assistant, where you'll process Financial Planning (BFP) applications and answer queries from customers and managers to achieve exceptional quality, productivity and service standards.

What you'll give our customers
A personal, professional and proactive customer service. Handling customer queries and complaints, be it via phone, letter or email correspondence, you will ensure the right action is taken to meet SLAs and the customers' financial planning needs, all the while continually striving to develop your potential.

What you'll need
We're looking for an exceptional team player, with the interpersonal and communication skills to quickly build rapport with customers. On top of that, you'll have a proven track record of delivering exceptional customer service and experience of handling high volumes of inbound calls. You'll also need a sound awareness of the financial services industry and strong PC skills.

The role pays an attractive pay rate of £7.50. To be considered for this exciting position, please email your CV, in the first instance

The application process is subject to the successful completion of background and reference checking, including CRB and CCJ (County Court Judgement) checks

Consultant: Grace Harrison
Telephone: 01782558165
Email:

Adecco is an equal opportunities employer

If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be consider for future vacancies that match your skills
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Job Type Part Time
Contract Length 6 months
Start Date 27/02/2012
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Job Title Collections Advisor
Salary/rate £0 - £7.50/hour
Location Cardiff, Wales
Job Number 109177999
Posted 08/02/2012 (09:18)
Agency/Employer Adecco KeeleRDU
DescriptionRegister your CV This is an exciting opportunity to join the UK's first and leading credit card brand as a Collections Advisor

Working from the company's lively office based in Pentwyn just outside of Cardiff you will be required to use your outstanding finance and organisational skills to meet the needs of the business.

* Handling phone queries from third parties, borrowers and their representatives
* Allocating and appropriately responding to post
* Updating Internal computer systems
* Providing accurate management information on a daily basis
* Ensuring adherence to DRACA's and relevant compliance & regulatory requirements
* Develop and maintain documentation of end to end processes
Case Management
* Monitor cases referred to Firstplus from third parties
* Obtain up-to-date Income and expenditure analysis where applicable
* Obtain up-to-date borrower & borrowers representatives contact details
* Deal with Ad hoc borrower and third party debt recovery agents queries in relation to on going cases.
* Respond to third parties e.g. Insolvency practitioners, debt management company's, solicitors requests for information in an appropriate and timely manner

This opportunity offers an hourly rate of £7.50 and the successful applicant will be required
to work 35 hour per week - Monday - Friday 9am - 5pm.

This is a ongoing temporary contract offering you the chance to gain experience within a fast paced financial environment.

To apply please forward a copy of your CV .

* Please Note: the application process is subject to the successful completion of background and reference checking, including CRB and CCJ (County Court Judgement) checks.*

If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be consider for future vacancies that match your skills

Adecco is an equal opportunities employer

Racheal Bailey
01782 558023


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Job Type Temporary
Contract Length 6 months
Start Date 21/01/12
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Job Title Investment Services Associate
Salary/rate £7.14/annum
Location Cardiff, Wales
Job Number 126234667
Posted 07/02/2012 (18:14)
Agency/Employer Adecco KeeleRDU
DescriptionRegister your CV My client, a large financial services company located in central Cardiff, is looking to recruit several administrators to support them during their busiest time of the year.

All candidates must be available to start on 5th March.

This is a temporary position, working office hours Monday to Friday, until 31st May.
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Job Type Permanent
Contract Length 31st May 2012
Start Date 5th March 2012
Contact Details Apply Now
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Job Title Arrears Advisor
Salary/rate £0 - £7.50/hour
Location Cardiff, Wales
Job Number 109177971
Posted 07/02/2012 (16:33)
Agency/Employer Adecco KeeleRDU
DescriptionRegister your CV This is an exciting opportunity to join the UK's first and leading credit card brand as a Debt Advisor.

Working from the company's lively office based in Pentwyn just outside of Cardiff you will be required to use your outstanding finance and organisational skills to meet the needs of the business.

* Handling phone queries from third parties, borrowers and their representatives
* Allocating and appropriately responding to post
* Updating Internal computer systems
* Providing accurate management information on a daily basis
* Ensuring adherence to DRACA's and relevant compliance & regulatory requirements
* Develop and maintain documentation of end to end processes
Case Management
* Monitor cases referred to Firstplus from third parties
* Obtain up-to-date Income and expenditure analysis where applicable
* Obtain up-to-date borrower & borrowers representatives contact details
* Deal with Ad hoc borrower and third party debt recovery agents queries in relation to on going cases.
* Respond to third parties e.g. Insolvency practitioners, debt management company's, solicitors requests for information in an appropriate and timely manner

This opportunity offers an hourly rate of £7.50 and the successful applicant will be required
to work 35 hour per week - Monday - Friday 9am - 5pm.

This is a ongoing temporary contract offering you the chance to gain experience within a fast paced financial environment.

To apply please forward a copy of your CV .

* Please Note: the application process is subject to the successful completion of background and reference checking, including CRB and CCJ (County Court Judgement) checks.*

If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be consider for future vacancies that match your skills

Adecco is an equal opportunities employer

Racheal Bailey
01782 558023


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Job Type Temporary
Contract Length 6 months
Start Date 21/01/12
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Job Title Customer Service Advisor x 20
Salary/rate £0 - £7.75/hour WEEKLY PAY
Location Coventry, West Midlands
Job Number 109177945
Posted 07/02/2012 (15:14)
Agency/Employer Adecco KeeleRDU
DescriptionRegister your CV This is an exciting opportunity to join one of the UK's leading Financial Institutions as a Customer Service Advisor on a temporary basis.

The purpose of this role is to resolve queries from Debit Card Customers, provide excellent customer service and ensure that relationships with our customers are maintained and developed at every opportunity.

Complete Description:
* The jobholder must have the ability and willingness to give and receive information without confusion and misinterpretation
* Dealing with inbound fraud call ensuring customers are dealt with efficiently and effectively
* Actively reducing fraud losses through analytical ability, including point of sale queries
* Instigate arrest at the point of sale with agreement from your Line Manager
* Very high customer service skills to ensure relationships between all internal / external customers are maintained to the highest level
* Should be co operative and be able to work equally with others
* Have a good team spirit and is expected to work with enthusiasm and have a positive manner.
* Must encourage and promote a positive and pro active approach to change
* Be versatile and take all Debit Card Op's call types

This role offers an attractive pay rate of £7.75 per hour. You will be contracted to work 35 hours per week. The hours of work are 35 hours per week working Monday - Friday 9am - 5pm

To be considered for this exciting position, please email your CV, in the first instance

The application process is subject to the successful completion of background and reference checking, including CRB and CCJ (County Court Judgement) checks

Consultant: Grace Harrison
Telephone: 01782558165
Email:

Adecco is an equal opportunities employer

If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be consider for future vacancies that match your skills
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Job Type Temporary
Contract Length 20/01/2013
Start Date 20/02/2012
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Job Title Finance Administrator
Salary/rate £9.00/hour
Location Hove, East Sussex
Job Number 101334558
Posted 07/02/2012 (14:30)
Agency/Employer Adecco KeeleRDU
DescriptionRegister your CV Our Client Legal and General are looking for a number Temporary Finance Administrator to work on a Project for initially 6 months in the Retail Saving Department.

The role will involve carrying out complex processing steps to merge customer ISA accounts (where customer hold more than one) into a consolidated account. This involves transferring investment fund units so a high degree of accuracy is critical

We are looking for candidates with previous Financial Services Administration or Financial Reconciliations experience.
Excellent attention to detail is required
Ability to work and maintain quality under pressure
Ability to work to a high standard of accuracy and efficiency
Personal workload and organisational skills
Ability to work well within a team environment and individually
Keen and willing to learn quickly
Keyboard and PC Skills

Desirable Experience
Knowledge of Investment Products such as Unit Trusts and ISA's
Knowledge of working in the Financial Industry in a Regulated environment

Adecco/Hyphen is an equal opportunities employer

Working hours 8am - 4pm

For further information please contact (Hyphen on site consultant)
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Job Type Temporary
Contract Length 6 months
Start Date ASAP
Contact Details Apply Now
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