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Absolutely Recruitment

Contact  
Telephone 0208 546 8686
Email jobs@absolutelyrecruitment.co.uk
Website http://www.absolutelyrecruitment.co.uk
Address 10-16 Castle Street , Kingston upon Thames , Surrey , KT1 1SS
Description
Absolutely Recruitment are an independent consultancy that provides a recruitment service across all areas of office staff - from senior management to junior clerks.

Absolutely Recruitment's aim is finding a total recruitment fit for both candidate and employers. We believe in putting people first so we take the time to understand and meet the needs of our clients and candidates.

Job Title Strong Sales Executive with good admin skills
Salary/rate £19500 - £22500/annum
Location SW London, London
Job Number 118455178
Posted 24/05/2012 (11:49)
Agency/Employer Absolutely Recruitment
DescriptionRegister your CV My client is seeking a Telemarketing Executive to provide a consistently high standard of customer service in order to: gain new customers, retain and build long term relationships with existing customers and take advantage of all opportunities to convert customers to the company’s products and services. You will be the first port of call for anyone with a question about what the company can offer.

Key accountabilities
•To provide advice and solutions in response to customer enquiries, matching and promoting products and services to meet customer needs and maximise conversions.
•To carry out a range of outbound calling campaigns, including sales and market research, to further develop customer relationships, increase loyalty and generate conversions to sale.
•To continuously build, develop, share and maintain in depth product knowledge in order to provide a knowledgeable response to customers and so provide an added value service.
•To work collaboratively with your team colleagues and other internal and external contacts to achieve a consistently high level of service in line with internal processes and procedures, Customer Service Standards, and external regulations.
•To actively seek and record information on customers including feedback comments on quality of service and ideas for new products and services in order to spot themes and trends and suggest ideas for improvement.
•To use a range of computer applications to accurately enter and amend customer data, in order to promptly process financial and other transactions, and to build an accurate customer database.
•To carry out a range of general administration activities including generation of customer letters in order to support customer enquiries and achieve service levels.
•To attend off site and evening events, provide face to face advice and secure conversions.

Requirements
•Genuine passion for speaking to customers and answering their enquiries.
•Evidence of sound customer service skills is essential; preferably gained in a contact centre environment.
•Experience of outbound telemarketing.
•Confident and clear communicator, verbally and written
•Attention to detail and accuracy
•Able to analyse and solve problems and determine and recommend appropriate courses of action.
•Excellent telephone call handling skills including questioning, probing, listening, establishing rapport, matching and closing.
•Telephone call handling skills to also include up-selling and cross selling.
•Ability to learn and understand high volumes of product information.
•Ability to quickly learn how to use internal IT systems in order to log and retrieve customer information.
•Good administrative skills.
•Able to understand and implement operational processes and procedures and an ability to cope with change.

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Job Type Contract
Contract Length 11 months
Start Date
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Job Title Strong Administrator
Salary/rate £19500 - £21500/annum pro rata
Location SW London, London
Job Number 126245540
Posted 24/05/2012 (10:50)
Agency/Employer Absolutely Recruitment
DescriptionRegister your CV My client is seeking a strong Administrator to contribute to the department’s strategic objectives through ensuring applications are processed and upgraded to set standards within agreed timescales.

Responsibilities:
•Register new applications onto database and input details with a high degree accuracy.
•Action any applications that request invoices and be first point of contact for queries relating to application forms.
•Liaise with accounts department about any payment issues, make sure all payments are correct and record any queries and feedback to the Team Leader where appropriate.
•Send out reminders by email and post
•Cover the department post when needed and ensure that it is opened, date stamped and distributed on a daily basis.
•Post-dated cheques for those who choose to pay using this method, print off details forms and attach cheques.
•Provide support to a retention activity that will take place twice a year.
•Provide a knowledgeable, courteous and efficient service, ensuring that agreed service levels are kept to.
•Gather feedback from staff and customers and use this information to hone existing systems to improve current practice.
•Provide general office cover and support on a day to day basis across all functions. To work as part of the wider group, attending events if required.

Requirements:
•Substantial administrative experience in a customer focused high volume environment is essential, as well as the ability to work to strict deadlines.
•Good IT knowledge and confidence with data entry. Previous experience of working with a large database and in mail merge would be desirable.
•Customer service focus is vital as customer service standards must be maintained, and service levels met.
•Accuracy and attention to detail are essential in order to maintain the integrity of membership records and the overall quality of the database.
•The job holder must be able to work as a reliable and flexible member of the team.

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Job Type Permanent
Contract Length 11 months
Start Date
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Job Title Part time Administrator
Salary/rate £19500 - £21500/annum pro rata
Location SW London, London
Job Number 126245539
Posted 24/05/2012 (10:48)
Agency/Employer Absolutely Recruitment
DescriptionRegister your CV My client is seeking a part time Administrator (21 hours a week) to contribute to the department’s strategic objectives through ensuring applications are processed and upgraded to set standards within agreed timescales.

Responsibilities:
•Register new applications onto database and input details with a high degree accuracy.
•Action any applications that request invoices and be first point of contact for queries relating to application forms.
•Liaise with accounts department about any payment issues, make sure all payments are correct and record any queries and feedback to the Team Leader where appropriate.
•Send out reminders by email and post
•Cover the department post when needed and ensure that it is opened, date stamped and distributed on a daily basis.
•Post-dated cheques for those who choose to pay using this method, print off details forms and attach cheques.
•Provide support to a retention activity that will take place twice a year.
•Provide a knowledgeable, courteous and efficient service, ensuring that agreed service levels are kept to.
•Gather feedback from staff and customers and use this information to hone existing systems to improve current practice.
•Provide general office cover and support on a day to day basis across all functions. To work as part of the wider group, attending events if required.

Requirements:
•Substantial administrative experience in a customer focused high volume environment is essential, as well as the ability to work to strict deadlines.
•Good IT knowledge and confidence with data entry. Previous experience of working with a large database and in mail merge would be desirable.
•Customer service focus is vital as customer service standards must be maintained, and service levels met.
•Accuracy and attention to detail are essential in order to maintain the integrity of membership records and the overall quality of the database.
•The job holder must be able to work as a reliable and flexible member of the team.

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Job Type Contract
Contract Length 11 months
Start Date
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Job Title Event Registration Manager
Salary/rate £25000 - £28000/annum pro rata
Location London, London
Job Number 116131015
Posted 24/05/2012 (09:37)
Agency/Employer Absolutely Recruitment
DescriptionRegister your CV My client is seeking an Event Manager who has substantial experience of managing the registration process for events and conferences. This position is a short term contract to start asap.

Candidates must be presentable, personable, highly organised and completely unflappable, with experience of different registration systems. They will also need strong Excel skills in order to pull out reports from the registration system and present to the client management team.

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Job Type Contract
Contract Length STC
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Job Title Admin Assistant
Salary/rate £15000/annum
Location Chessington, Surrey
Job Number 126245293
Posted 22/05/2012 (13:19)
Agency/Employer Absolutely Recruitment
DescriptionRegister your CV My client is seeking an Admin Assistant to support the sales team in all aspects of their business, but primarily to the role will be centered heavily around supporting the 'Sales and Shipping Manager’. Ability to use Excel is essential for this role. Reporting to the General Manager majority of the work will be office based but occasions will arise to attend trade shows and visit site locations.

Responsibilities will be structured around regular duties and deadlines that will be set by the General Manager and Sales and Shipping Manager. There will elements of 'ad hoc’ work as and when required.

Tasks to support the Sales and Shipping manager include: (3 days out of 5)
•Utilising the Sage System (accounting package)
•Producing shipping instructions
•Producing POs
•Managing stock - booking in, transfers, stock status
•Processing carriage invoices
•Producing stock and back order reports for the Sales team
•Responsible for collating orders taken from salesmen
•Managing the satisfactory release of goods from that point on, systemising the orders and maintaining internal priority and shipping files
•Liaising with production team and factories as to availability of goods
•Control release of goods dependant on customer payment or account situation
•Dealing with shipping of goods for customers in UK and abroad, producing necessary paperwork and liaising with customers, transport companies and warehouses. Including goods to be shipped from other Countries.
•Issuing all documentation required for overseas shipment.

General
•Answering the telephone
•General office and administration duties to support the European sales team - this may include making travel arrangements, data entry, collating and researching information and other duties as requested of the management team
•During holiday cover of the Sales and Shipping Manager the Administration Assistant will take full responsibility

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Job Type Permanent
Contract Length N/A
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Job Title Part time Team Secretary
Salary/rate £18000 - £20000/annum pro rata
Location Kingston upon Thames, Surrey
Job Number 126245193
Posted 21/05/2012 (17:08)
Agency/Employer Absolutely Recruitment
DescriptionRegister your CV My client is seeking an experienced Team Secretary to provide support for a number of teams within the organisation, along with several Directors. This is a fast-paced role which requires excellent organisational ability. Duties will include reception, administration, database management, making travel arrangements, researching, accounts support and some diary management.

This is a part time position and the working hours would be 9am-3pm Monday to Friday - ideal if you have children of school age.

Candidates must be presentable with excellent communication and good organisational skills. Must be highly IT literate, and preferably have experience of using a Mac. Candidates should be able to work well in a team, and on their own initiative. Must be willing to pitch in where required.

This position is an immediate start.

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Job Type Part Time
Contract Length N/A
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Job Title Outbound Telemarketer
Salary/rate £8 - £10/hour
Location South West London, London
Job Number 109182699
Posted 18/05/2012 (17:08)
Agency/Employer Absolutely Recruitment
DescriptionRegister your CV My client is seeking an experienced telemarketer with outbound calling experience, fast accurate data entry skills and strong general admin skills. Candidates will neeed excellent customer service skills, particularly on the phone.

The role is an immediate start and will be on a week by week basis with the possibility of continuing until end of June.

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Job Type Temporary
Contract Length N/A
Start Date Immediate
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Job Title Actuarial Assistant
Salary/rate £45000 - £65000/annum + bonus
Location Surrey
Job Number 101311541
Posted 16/05/2012 (16:19)
Agency/Employer Absolutely Recruitment
DescriptionRegister your CV My client is seeking an Actuarial Assistant to undertake actuarial responsibilities, as directed by the Chief Actuary, in respect of the underwriting companies.

Personal and Professional Requirements:
• Part Qual Actuary (ideally completed no less than 6 CT's but has over a year left to qualify)
• Previous Non Life experience preferred
• Able to work autonomously and as a team
• High standard of IT skills required
• Good communicator, written and verbal

Responsibilities:
• To assist in the risk assessment of existing and new business opportunities.
• To provide client performance reviews of all existing material clients across Europe, including embedded profit calculations.
• Assisting with the annual planning process as directed by the Chief Actuary.
• To assist in the production, and maintenance of a process for producing an Individual Capital Assessment (ICA) in line with FSA regulations. Going forward, this should include a full annual assessment, an interim update and ad hoc reassessment as and when the situation and conditions require.
• To support ongoing financial and Operational Risk management and assessment.
• Assisting the Chief Actuary in setting the group claims reserving policy and methodology.
• To calculate the levels of technical provisions on a regular basis, in particular IBNR claims, reported claims, unearned premium and unexpired risk reserves.
• To assist the Actuarial Function Holder (AFH) to perform the duties including producing an annual report on the statutory reserves and reserving basis.
• To assist in the production of reserving reports, produced at least annually.

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Job Type Permanent
Contract Length N/A
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Job Title Customer Support Professional
Salary/rate £8/hour
Location Kingston upon Thames, Surrey
Job Number 109182546
Posted 16/05/2012 (13:23)
Agency/Employer Absolutely Recruitment
DescriptionRegister your CV My client is seeking Customer Support Professional to provide an excellent level of service and support to customers via telephone, fax, email and letter. They will be required to carry out administrative tasks to provide efficient and effective service for both internal and external customers.

This position will begin on a temporary basis but has the possibility of going permanent, therefore candidates should be available on an ongoing basis.

Responsibilities:
•Answer telephone calls quickly in accordance with departmental KPIs. Deal with calls effectively and take action to resolve any issues, and update our internal systems accordingly.
•Demonstrate a good knowledge of technical, product and repair issues on a level appropriate to the customer, including professional clients and dealers.
•Respond effectively to service-related and technical e-mails allocated via our web-based support system, or escalated from our first-level support contact centre.
•Assist customers who have made face-to-face appointments.
•Assist with departmental administration.
•Provide product and technical support to attendees at shows and events where required.
•Handle verbal and written complaints professionally and effectively.
•Log complaints and other correspondence in accordance with departmental or company policies.
•Management of database to ensure paperwork and e-mails are correctly distributed to service customers.
•Make sure payments are processed onto database correctly and within current legislation with regards to credit card numbers.
•Such other duties as may be reasonably required.

Requirements:
•Minimum A level or equivalent education
•Proven experience in a professional office environment
•High level of customer service skills
•Excellent interpersonal and communication skills both written and verbal
•Excellent telephone manner
•Proficient Microsoft Office and database
•Ability to work on own initiative and as part of a team handling a wide variety of tasks
•Good organising and planning skills
•Enthusiastic about learning new skills and in dealing with difficult service issues
•Demonstrated problem solving skills and analytical skills
•Interest in technology is essential

Only candidates that live locally to Kingston upon Thames will be considered for this position!

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Job Type Temporary
Contract Length possibility of going
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Job Title Calling all HR Professionals!
Salary/rate £20000 - £50000/annum
Location Surrey, Surrey
Job Number 123224804
Posted 14/05/2012 (16:24)
Agency/Employer Absolutely Recruitment
DescriptionRegister your CV Absolutely Recruitment have a number of HR vacancies at all levels for some great renowned clients in and around Surrey and South West London. Please send us your CV ASAP with level you are currently at and salary.

We are looking for:

HR Assistants

HR Generalists

HR Officers

HR Advisers

HR Business Partners

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Job Type Permanent
Contract Length N/A
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Job Title Head of Risk
Salary/rate £70000 - £90000/annum opportunity for 30% bonus
Location Middlesex
Job Number 101345435
Posted 11/05/2012 (10:18)
Agency/Employer Absolutely Recruitment
DescriptionRegister your CV My client is seeking a Head of Risk to be responsible for the development, implementation and maintenance of best practice risk management procedures throughout European operations. They will be required to maintain appropriate risk reporting procedures to ensure that information on the risk management system is coordinated and challenged

Essential Responsibilities and Deliverables
•Assist the CEO with management oversight of Risk Management activities throughout the European operations
•Contribute to the development and implementation of new risk management process capabilities such as Strategic Risk
•Provide annual input to the development of the risk strategy, appetite and limit setting process
•Provide a risk management advisory role to the business across UK and Europe
•Ensure that the UK/Europe risk framework is built to be part of a global risk management program
•Assist with the development and maintenance of risk policies
•Design the methodology and approach for key risk indicators
•Implement and embed risk management processes with drive to continuous improvement
•Build a robust risk assessment process
•Produce consistent and accurate reports for the Risk Committee, Audit Committee and Board
•Work with internal audit and compliance with input on risk issues
•Develop and implement processes to track and monitor identified risks against agreed risk appetite
•Ensure consistency of operational risk evaluation and reporting from the risk register from all UK and European entities
•Develop an ongoing risk training program for all existing staff, new staff and NED’s, to ensure that risk is understood and embedded into the business
•Provide leadership in the development of Solvency II readiness efforts by proactively managing these efforts relative to Solvency II plans, monitoring the FSA, and other regulatory body requirements to ensure readiness requirements are fulfilled
•Responsible for the development of the risk team
•Responsible for departmental budgeting and forecasting

Requirements
•Minimum of 5 years’ Senior Risk experience within the Financial Services sector, operational risk environment
•Up to date with regulatory and governance legislation affecting the insurance industry
•High degree of understanding and working with the Principals of Solvency II
•Degree level education
•Proven track record of understanding risk management, calculating risk, implementing risks controls and resource management
•At least 10 years’ experience of managing a team
•Experience of working and practicing in the European community
•Knowledge of insurance terminology and organizational structure
•Leadership skills (communication, delegation, motivation, resource management), analytical ability, planning, relationship building, organization, problem solving, and attention to detail.
•Technical skills - risk models, building risk frameworks
•Intermediate level Microsoft Excel, Microsoft Word and Microsoft Access
•Strong verbal/written communication and interpersonal skills

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Job Type Permanent
Contract Length N/A
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Job Title Customer Service Administrator with strong IT skills
Salary/rate £19000/annum
Location Middlesex, Middlesex
Job Number 126244119
Posted 10/05/2012 (15:42)
Agency/Employer Absolutely Recruitment
DescriptionRegister your CV My client is seeking a good Administrator with strong IT skills and good customer service experience. Candidates should have at least 12 months' exposure to an office environment, excellent communication and looking to develop skills within a corporate organisation. Candidates should have good analytical skills and be educated to A Level or equivalent.

This position is to start as soon as possible.

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Contract Length N/A
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Job Title Inventory Manager
Salary/rate £20000 - £23000/annum pro rata
Location London
Job Number 128209703
Posted 09/05/2012 (17:17)
Agency/Employer Absolutely Recruitment
DescriptionRegister your CV My client is seeking an Inventory Manager to manage stock for agreed suppliers, using appropriate stock management techniques. They will be required to deliver store availability within budgeted stock targets and whilst supporting company strategy.

Key Responsibilities & Accountabilities
•To work with a high level of independence and be accountable for a large stock budget.
•To be accountable for product availability and making sure consideration is given to all areas of the business.
•To respond positively to feedback from all parts of the business regarding stock and other supply chain issues.
•To regularly work with Commercial and Merchandising teams and proactively drive stock meetings.
•To track stock levels daily and weekly, using exception reports to ensure optimal product supply.
•To participate in supplier review meetings.
•To ensure that the Supply Chain Manager is kept aware of all supply issues as required.
•To develop and maintain supplier relations.
•To proactively take on additional responsibility and seek new challenges.
•To assist other team members and help those with less experience to grow in their roles.

Requirements
•Recent experience as an Inventory Manager
•PC literate:Microsoft Office - all packages, strong Excel
•Data Warehouse
•AS400
•Numerate
•Proactive - using analytical skills to seek solutions
•Team focussed and able to work collaboratively with other departments
•Flexible and able to work under pressure and to tight deadlines
•Strong attention to detail but aware of the bigger picture
•Effective communicator

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Job Type Contract
Contract Length 8 Months
Start Date
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Job Title Inventory Manager
Salary/rate £20000 - £23000/annum
Location London, London
Job Number 128209702
Posted 09/05/2012 (17:09)
Agency/Employer Absolutely Recruitment
DescriptionRegister your CV My client is seeking an Inventory Manager to manage stock for agreed suppliers, using appropriate stock management techniques. They will be required to deliver store availability within budgeted stock targets and whilst supporting company strategy.

Key Responsibilities & Accountabilities
•To work with a high level of independence and be accountable for a large stock budget.
•To be accountable for product availability and making sure consideration is given to all areas of the business.
•To respond positively to feedback from all parts of the business regarding stock and other supply chain issues.
•To regularly work with Commercial and Merchandising teams and proactively drive stock meetings.
•To track stock levels daily and weekly, using exception reports to ensure optimal product supply.
•To participate in supplier review meetings.
•To ensure that the Supply Chain Manager is kept aware of all supply issues as required.
•To develop and maintain supplier relations.
•To proactively take on additional responsibility and seek new challenges.
•To assist other team members and help those with less experience to grow in their roles.

Requirements
•Recent experience as an Inventory Manager
•PC literate:Microsoft Office - all packages, strong Excel
•Data Warehouse
•AS400
•Numerate
•Proactive - using analytical skills to seek solutions
•Team focussed and able to work collaboratively with other departments
•Flexible and able to work under pressure and to tight deadlines
•Strong attention to detail but aware of the bigger picture
•Effective communicator

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Job Type Permanent
Contract Length N/A
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Job Title Library and Compliance Officer
Salary/rate £20000 - £25000/annum
Location Surrey
Job Number 114152769
Posted 09/05/2012 (16:02)
Agency/Employer Absolutely Recruitment
DescriptionRegister your CV My client is a well-established Law firm looking to recruit aLibrary and Compliance Officer to take responsibility for the provision of library and information services to the firm, managing the budget, managing and developing the hard copy and online collection, providing training for fee-earners and conducting legal research.

Additionally, this role will provide administration support to the compliance officer for legal practice (COLP) and the compliance officer for financial and administration (COFA) in their duties and help to maintain a register for regulatory reporting purposes.

The ideal candidate must have a good knowledge of the regulatory requirements with which a firm of Solicitors must comply.

Library Key Responsibilities
•Planning and development of the library and information service in line with the firm’s strategic plans
•Provision of a high quality enquiry service to ensure that users’ information needs are met promptly and efficiently
•Acting as a point of reference for copyright queries within the firm and maintaining licences with the CLA, NLA, Ordnance Survey and ICO
•Planning the library and information service budget, monitoring expenditure and ensuring best value through negotiation with suppliers
•Training fee-earners and support staff on the effective use of hard copy and online legal information resources, to include induction and ad hoc training
•Evaluation of new and developing online resources
•Selection, acquisition and cataloguing of legal information resources
•Administrative and clerical duties
•Assisting with the updating of the firm’s intranet
•Responsible for social media such as linked in and twitter
•Assisting with anti-money laundering processes and training

Compliance Key Responsibilities
•Supporting the Managing Partner with the creation of a complaints reporting system
•Assisting with the implementation of regulatory changes as required and acting as a point of reference for queries
•Administrative and clerical duties, including filing, creating and maintaining spreadsheets and circulation of compliance communication
•Liaising with human resources to arrange any regulatory or compliance training for fee-earners and support staff
•Producing regular compliance and complaints reports for the management board
•Other projects as directed

Experience and Personal Qualities
•Honours degree or Postgraduate qualification in Librarianship or Information Studies
•Experience of working in commercial and legal information services
•Advanced IT skills with a good working knowledge of Microsoft Office and Outlook
•Excellent knowledge of legal research and resources, including the use of databases such as Lexis, Lawtel and PLC
•Excellent written and verbal communication skills
•Experience of formulating and managing a budget
•Ability to develop excellent relationships with suppliers and to negotiate for best value in contracts for the supply of resources
•Ability to work on own initiative and prioritise competing demands
•Enthusiastic, confident, efficient and organised, with an active interest in current affairs and legal developments.

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Contract Length N/A
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Job Title Learning & Development Consultant
Salary/rate £42000/annum pro rata
Location Kingston upon Thames, Surrey
Job Number 111281343
Posted 09/05/2012 (16:02)
Agency/Employer Absolutely Recruitment
DescriptionRegister your CV My client is seeking a Learning and Development Consultant for a 9 month short term contract. The job holder will be responsible for the design and delivery of agreed programmes on behalf of the Training department, whilst ensuring that the intellectual property associated with the programmes remain with the training department.

Key accountabilities
• To deliver high quality programmes to delegates/certificates students on both an open and in-company basis
• To design programmes (courses or certificate modules) and develop high quality learning materials for both open and in-company learners/clients
• To work closely with the Client Development department, advising on and writing bids, tenders and proposals for work
• To advise and support the Client Development department at meetings with presentations to current and potential clients
• To advise the business managers in Training by actively monitoring competitor activity to enable our offer to be customer focussed and effectively differentiated in the marke
• Ensure courses and certificate programmes meet agreed Quality Standards, including internal standards and external Quality Assurance standards as required.
• Support the commercial sales team by contributing to meetings, proposals and presentations in order to maximise the commercial opportunities for the company.

The jobholder is expected to have a good understanding of the skills development provider market, to keep abreast of competitor activities, and to work with the business managers to identify new opportunities and possible threats to the company’s portfolio.

Qualifications
• Ideally of graduate calibre with a background in HR and B2B experience
• Ideally either CIPD qualified or actively working towards a CIPD qualification
• A background in face to face learning provision (both in house and on public programmes) and used to working with other trainers
• An in depth knowledge of contemporary learning and development delivery methods, including the developing role of technology in learning
• Confident and credible in presentations and negotiations with internal and external stakeholders
• An appreciation and knowledge of quality management processes and procedures
• Good networking and inter-personal skills
• Experience of sales presentations to clients which have culminated in the need to design and deliver courses
• The ability to work under pressure and react quickly to client requests is essential
• Knowledge of the training market and an ability to determine the needs of personnel and development practitioners, line managers/supervisors is essential
• Good organisational and planning skills and the ability to work to tight deadlines are essential

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Job Type Contract
Contract Length 9 months
Start Date
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Job Title HR Officer
Salary/rate £23000 - £25000/annum
Location Staines, Middlesex
Job Number 123224262
Posted 04/05/2012 (16:15)
Agency/Employer Absolutely Recruitment
DescriptionRegister your CV My client is seeking a HR Officer for a 14 month fixed-term contract (with the possibility of going perm). You will be responsible for day to day administration of HR department, implementing policy and good practice throughout the business, developing and maintaining employee engagement, minimizing staff turnover, developing and implementing local HR strategy and supporting global HR strategy.

Key Responsibilities:
•Develop recruitment strategy with business partners
•Negotiate with agencies on rates
•Provide ideas for cost effective recruitment campaigns
•Research marketplace for talent
•Develop competency based testing
•Work with business partners on promotional opportunities and selection process
•Carry out bi-annual salary surveys for business partners
•Set up regular reviews with new starters - providing feedback and recommendations to business partners
•Have regular meetings with business partner managers to ensure Succession Plans and Development Plans are regularly updated
•Review all appraisals for business partners - making recommendations to HR Director
•Inform HR Director of any potential risks to the business and recommendations on how to avoid
•Provide HR Director with ideas for employee benefits and incentives
•Champion any global HR initiatives
•Keep up to date of employment law changes and implement any changes to policy and procedures
•Have regular reviews with Business Partners to understand their objectives and whenever possible link to HR strategy
•Deliver HR training as agreed by HR Director and follow up with action plans
•Liaise with business partners to ensure training has met company objectives
•HR Reporting, includingRecruitment Costs, Turnover, Absence, Exit Interviews, Appraisals, Temp Costs, US HR Metric
•Analyse all reports and provide feedback to business units on a quarterly basis on any risk areas, if applicable develop controls or review policy
•Budget Control: Strive to control cost of Human Resources within the business units
•Payroll:Carryout at least 2 monthly payrolls per year and provide support to payroll in heavy times
•Source cost effective suppliers
•Sit on the H&S committee - address any issues put controls in place
•Arrange Fire Inspections, Fire training for marshalls, external risk assessors
•Review and renew contracts for building services
•Set up PAT testing
•Maintain HR database for CVs and Staff Requisition Database
•Set up recruitment interviews for HR Director
•Make job offers and send starter packs
•Induction of all new employees
•Ensuring all FSA documentation up to date
•Promoting TCF (Treating Customer Fairly)

QUALIFICATIONS/EXPERIENCE
•Educated to A Level, or equivalent
•HR experience
•Admin experience
•Good IT skills
•Organised, uses initiative
•Flexible, approachable, calm under pressure
•Reasonable location from office
•Discretion and confidentiality
•Team player

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Job Type Contract
Contract Length N/A
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Job Title IT Helpdesk Support Technician
Salary/rate £22000 - £25000/annum
Location SW London, London
Job Number 113600598
Posted 04/05/2012 (12:36)
Agency/Employer Absolutely Recruitment
DescriptionRegister your CV My client is seeking an IT Helpdesk Support Technician to provide helpdesk support services resolving both hardware and software issues, and assisting with the installation of new equipment and software packages. You will be reporting to IT Operations Manager and working as part of a 5 member team.

Duties include:
•Provide effective helpdesk support with a professional level of customer service.
•Identify and fix software and hardware faults quickly and efficiently. Liaise with
•Infrastructure team and external providers to ensure complex faults are repaired to the required standard.
•Plan and manage all IT issues for conferences in liaison with other departments. Install and test all conference equipment and to provide onsite support at conferences.
•Manage own projects in a professional and efficient manner with minimal amount of supervision and deliver within agreed timelines. Inform Operations Manager of progress throughout project life cycle.
•Manage daily backups of servers. Prepare and accurately document recovery procedures and frequently test.
•Build and install new PC’s or related hardware to agreed specifications.
•Responsible for updating and documenting PC hardware configuration.
•Responsible for ensuring all IT policies including virus protection and effective backup procedures are properly followed.
•Maintain IT Service Desk knowledge base and hardware asset database.
•Assist IT Operations team with administration of core IT systems including
•Windows 2003 Active Directory, Exchange 2007, VMware vSphere 4.1 and SQL
•Server 2008
•Adhere to and follow procedures linked with the company’s IT security policy.

Knowledge, qualifications and experience

Operating systems:
Windows XP, Windows 7, Windows Server 2003/2008, HP UX/AIX

Server systems:
Microsoft Active Directory 2003, Microsoft Exchange 2007, Microsoft SQL Server 2005/2008, Microsoft SharePoint 2007, VMware vSphere 4.1, Blackberry Enterprise Server

Applications Microsoft:
Office 2007, Hornbill service desk system

•Graduate calibre or equivalent. Microsoft MSCE qualification desirable.
•Previous experience of IT support service in a customer focused environment required.
•Self-motivated team player with high level experience of PC hardware and PC set-up procedures.
•Able to deliver high quality customer service.
•Good communicator and problem-solver.
•Enthusiast and keen to develop new skills.
•Able to work out of hours and at weekends when required.
•In good health and able to manually lift PC/Network equipment without difficulty.

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Contract Length N/A
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Job Title Private Clients Account Executive
Salary/rate £30000 - £32000/annum
Location Surrey, Surrey
Job Number 101344384
Posted 02/05/2012 (10:49)
Agency/Employer Absolutely Recruitment
DescriptionRegister your CV My client is seeking a Private Clients Account Executive to identify and respond to opportunities to increase and develop new business for the company.

Main duties/responsibilities:
•To manage clients’ insurance portfolios paying particular attention to; meeting their demands & needs, recommending appropriate products and providing an efficient and friendly service.
•To develop new incomethrough; prospecting new clients, cross-sales of products and services to existing clients and development of referrals from professional introducers.
•To ensure that your areas of responsibility comply with all relevant regulatory requirements, industry codes of practice, rules and guidelines provided by insurers and company procedures.
•To maintain and develop personal knowledge and skills through Continuing Professional Development (CPD) and participating in the company’s Training and Competence scheme.

Knowledge/understanding required:
•Advanced level of regulation and compliance; insurance market practice; principles of insurance; high net worth and the main classes of personal lines insurance
•Intermediate level ofother types of personal lines insurance, claims handling, the main methods controlling/reducing insurance risk, specific law (insurance and otherwise). Open GI; Microsoft Outlook; Microsoft Word; Internet
•Basic level of health and safety; Microsoft Excel

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Job Title HR Qualifications Assessor
Salary/rate £26000 - £30000/annum
Location London
Job Number 111265432
Posted 02/05/2012 (09:51)
Agency/Employer Absolutely Recruitment
DescriptionRegister your CV My client is seeking a HR Qualifications Assessor to be involved in the Experience Assessment route to the organisation`s professional membership from start to finish. Whilst the main focus of this role is high-level operational delivery, you will also need to be pro-active in identifying and progressing areas for development and improvement.

You will play a key role in the initial assessment of potential candidates suitability for the Experience Assessment route, reviewing their CVs and talking to them on the phone about their experience. Once they have been through the process, you will be involved in reviewing the candidate reports written by external assessors.

Throughout the process, robust quality assurance and maintenance of standards are vital. You will need to work closely and proactively both with the Customer Services team and suppliers of external assessors to ensure candidates receive a consistently high level of service.

Requirements:

-Strong background in Membership, or similar field
-Current or recent experience of working as a HR professional with understanding of core HR qualifications
-Experience in delivering, designing and drawing up assessments
-Experience undertaking competency-based interviewing and be able to give clear and relevant feedback
-A logical and analytical approach for reviewing detailed assessments and identifying potential process/policy changes
-Strong relationship management/influencing skills
-Ability to deliver in a busy and developing area of the organisation
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Contract Length N/A
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