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12 jobs from Focused Management Resources Limited

Focused Management Resources Limited

Contact Focused Management Resources L
Telephone +44 (0) 1252 321631
Email bill@focusedmr.co.uk
Website http://www.focusedmr.co.uk/
Address Victoria House, , Victoria Road, , Aldershot, , Hampshire, , GU11 1EJ
Description
Specialists in recruitment for the Building Services, Facilities Management, Rail, Construction, Electrical, Mechanical, Gas heating, Telecommunications, Electronics, Manufacturing and Customer Service Industries

Job Title Health & Safety Advisor
Salary/rate £32000 - £40000/annum £32-40K + good bens
Location North London, London
Job Number 127274847
Posted 24/05/2012 (18:58)
Agency/Employer Focused Management Resources Limited
DescriptionRegister your CV Health & Safety Advisor
The territory you will be responsible for will include North London, Hertfordshire, Essex and Suffolk.
Our client provides a total lifecycle of care for a facility. They design, build, install and maintain sophisticated mechanical and electrical (M&E) systems with their hard and soft building services, and offer integrated facilities management services to businesses in virtually every economic sector throughout the UK.
They are a leader in operations and facilities management services. Their innovative approach reduces costs, while enabling effective management of key employees, increased vendor rationalization, efficient information management, and greater service assurance.
All of their services are backed by over 100 years of experience, with Integrated Management Systems, certified to ISO 9001:2008, ensure full compliance with building, health and life safety regulations, as well as with sound environmental and energy management procedures.
They are urgently seeking a Grad IOSH Health and Safety practitioner with a background of experience in large Civil Projects , Engineering and/or Facilities.
As well as having good communication skills you should ideally be experienced in reviewing, developing and maintaining management systems (including ISO 18001, 14001 and 9001)
Health & Safety Advisor

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Job Title Project Coordinator/ Project Manager
Salary/rate £45000 - £55000/annum £45-55k incl car allowance + bens
Location Bristol, Avon
Job Number 107791691
Posted 24/05/2012 (15:27)
Agency/Employer Focused Management Resources Limited
DescriptionRegister your CV Project Coordinator/ Project Manager

Our Client is a world class manufacturer of electrical substations equipment and a trusted partner of utilities companies in the European energy market. With a focus on innovation they are well placed to support their customers in a fast changing modern energy market with tighter regulation, greater consideration of environmental issues and across the board increasing demand.

At their office near Bristol, England, these technological strengths are combined with a proven track record in engineering design, project management and international construction learnt over two decades supplying international customers with state-of-the-art substation technology. Together the quality of their products and depth of experience allows them to offer a full turnkey solution to their growing list of European customers.

This is an office based position.

Duties & Responsibilities

The Project Coordinator/ Project Manager has single point responsibility for the delivery of our Clients scope (Design, Engineering and Procurement) to Our Clients Management as well as to the wider delivery of South West Alliance Project Management. The responsibilities include:-

• Management and coordination of design, engineering and procurement of substation projects within the South West Alliance Area of the National Grid.
• Monitoring the progress of commercial and technical aspects of the project.
• To ensure completion of our Clients scope on schedule within budget and in accordance with NG technical specifications and NG transmission procedures.
• Preparation and management of engineering and procurement plans to meet overall project schedule. This plan is to incorporate civil and building services schedule prepared by another firm and is to be coordinated with site installation schedule.
• Management of electrical, mechanical, civil and building services design process in accordance with NG TP188A to ensure issuance of design deliverables meet overall project schedule.
• Overall coordination between engineering, procurement and construction activities to ensure that project is completed on schedule.
• Management of engineering and procurement progress review meetings and preparation of minutes of the meeting.
• Preparation of detailed monthly progress reports covering engineering and procurement.
• Preparation of monthly cost analysis report and comparison with budget for in house design and assurance.
• To coordinate with other alliance members for effective and efficient execution of all projects.
• To coordinate with site team and manufacturers to ensure trouble free installation and commissioning at site.
• Any other ad hoc related duties


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Job Title Multi-skilled Electrical Mechanical Maintenance Engineers
Salary/rate £34000 - £43000/annum
Location watford, Hertfordshire
Job Number 117196407
Posted 24/05/2012 (13:33)
Agency/Employer Focused Management Resources Limited
DescriptionRegister your CV Multi-skilled Electrical Mechanical Maintenance Engineers
Watford
£34 - £43K
Our client based in Hertfordshire (near Watford, NW London) is a pharmaceutical process industry company, looking to recruit additional mechanical / electrical multi-skilled technicians - maintenance Engineers.
Candidates must have relevant electrical / mechanical experience gained from a large process industry e.g. factory with associated qualifications (e.g. 17th Edition + HNC Level).
Duties will include Maintenance, calibration, repair, set-up and continual development of all machinery, equipment and plant services within the mechanical and electrical scope of the Engineering Department with due regard to all relevant guidelines and practices.
The appointment requires a person with a Technical Degree or HNC with additional study, or full indentured apprenticeship with experience and additional study. Experience of engineering in a pharmaceutical or food processing environment an advantage e.g. HEPA filtration, clean steam, pure water systems, filling and packaging equipment, Ultra-filtration systems, Autoclaves and dry heat sterilizers, and various control loops.
The hours of work are 7 – 7 (12 hours) 4 on, 4 off days, rotating with nights.


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Job Title primary plant/electrical engineer
Salary/rate £35000 - £50000/annum £35-50K + exc benefits
Location Croydon, Surrey
Job Number 107789700
Posted 21/05/2012 (13:02)
Agency/Employer Focused Management Resources Limited
DescriptionRegister your CV Our Client is a world class manufacturer of electrical substations equipment and a
trusted partner of utilities companies in the European energy market. With a focus on
innovation we are well placed to support our customers in a fast changing modern
energy market with tighter regulation, greater consideration of environmental issues
and across the board increasing demand.

At their European head office in Croydon, England, these technological strengths are combined with a proven track record in engineering design, project management and international construction learnt over two decades supplying international customers with state-of-the-art substation technology. Together the quality of their products and depth of experience allows them to offer a full turnkey solution to their growing list of European customers.

You will be responsible for developing substation layout solutions and not specific design as this will be carried out by other engineers. This is an office based position.

JOB SPECIFICATION:
Electrical Engineer

Qualifications: B.Sc. Electrical & Electronic Engineering or HND

Experience: We are looking for an experienced electrical engineer, with background of working with the consultants, manufacturers of electrical equipment or contractors specialised in the areas of HV & EHV Substations.
Able to work independently to develop compliant substation layout solutions. Able to prepare HV substation feasibility reports.

Detailed knowledge and experience in one or more of the following areas is essential:-

- Preparation of technical specifications for electrical equipment (400/132kV equipment) such as:
- Gas Insulated Switchgear
- Air Insulated Switchgear
- Circuit Breakers
- Disconnectors
- Earthing Switch
- Surge Arrestors
- Current Transformers
- Voltage Transformers
- Substation Busbar Arrangements
- Transformers/Reactors
- High Voltage Power Cables
- Overhead Line Structures within substation
- Calculation of Mechanical Forces on equipment
- Layout design of HV Substations up to 400kV
- Selection of Electrical Equipment and their Rating
- Preparation of Bill of Materials for busbars, connectors, clamps, earthing materials, steel structures, cables, etc
- Interface and coordination design
- Interfacing and co-ordination with other Disciplines
- Familiarity with NGTS or International Standards
- Familiarity with protection, control, OHL and telecommunications systems would be an advantage
- Low and high voltage cable sizing calculations
- Earthing system design using CDEGS software
- Use of Microsoft office packages
- Preparation of Installation Method Statements in conjunction with equipment and client specifications and health and safety requirements, for the site works
- Full clean UK driving licence
- Expected to travel within the UK.


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Job Title Certification Manager
Salary/rate £35000 - £40000/annum £35-40k + excellent benefits
Location Camberley, South East
Job Number 120261303
Posted 18/05/2012 (18:03)
Agency/Employer Focused Management Resources Limited
DescriptionRegister your CV Certification Manager
Location Camberley
Contract Type: Permanent contract
Work Hours 37.5 Hours per Week
Salary 35000-40000 GBP per Year
Industry: QHSE
Primary Responsibilities
• To manage certification services activities of the Sout East region to achieve revenue and local contribution targets.
• To work with the Sales Team to develop new profitable business within the South East region.
Reporting to
Operations Manager
Specific responsibilities
• Manage the day to day operations to meet revenue and local contribution targets.
• Manage the day to day operations to ensure that client requirements are met.
• Manage operations efficiently to ensure costs are in line with budget.
• Train & develop personnel to ensure best use of resources regionally & in coordination with other regions.
• Managing the utilisation of auditor resource to meet regional and national targets.
• Maintain and motivate regional team to ensure a high level of customer service and minimise staff turnover.
• To achieve agreed strategic targets and objectives as identified in the appraisal process
• Work closely with the Sales Team to develop new business.
• To maintain appropriate use of sub-contractor pool to ensure sufficient resource is available.
• Work closely with the Administration Team to ensure all back office functions are effectively implemented and operating efficiently
• To work closely with the other Managers and functions to ensure the success of the business in the UK.
• Ensure maintenance of local operating systems to efficiently meet technical and commercial requirements (Global & UK Procedures, CertNet, accreditation, financial measures etc.)
• At all times, adopt a safe behaviour by exercising due regard for the health and safety of yourself, colleagues and clients, in line with the Company’s policies and procedures.
• Ensure full compliance with the Company’s Code of Integrity & Professional Conduct, and at all times adopt behaviour in accordance with Clients Equality & Diversity policy.
Profile
Current Challenges & Opportunities
• Achieve relevant business targets in the SE region
• Train and develop regional auditors to ensure maximum chargeability and flexibility of skills
Skills
Skills & Knowledge
Essential
• Ability to manage and improve business performance, in an environment that requires a high level of flexibility, accuracy and complexity
• Experience of scheduling assignments to meet business and client expectations
• Excellent communicator, including the ability to build effective relationships with team members and internal and external customers
• Commercial astute, including experience of managing a profit and loss accounts
Experience
Essential
• Experience in delivering a high level a consistently high level of customer service
• Management experience including office based and remote resources
• Experience of working in a certification body and of a number of management system standards
• Experience of working in a highly regulated environment
Qualifications
Essential
• Degree level education or equivalent
Desirable
• Registered Lead Auditor with IRCA or willing to train
Additional information
This is a predominately office based role situated at the Camberley office. Please note that business mileage from the incumbent’s home address to the Camberley office cannot be claimed.


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Job Title Solicitor/Lawyer ( Private Client team )
Salary/rate £45000 - £70000/annum £45-70k + excellent benefits
Location Camberley, South East
Job Number 114153361
Posted 18/05/2012 (11:49)
Agency/Employer Focused Management Resources Limited
DescriptionRegister your CV Solicitor/Lawyer ( Private Client team )

Our Client , a thriving Legal Practice, was founded in the Mid 1980’s and are based very near Camberley, Surrey. They have grown steadily to become a very successful South West Surrey firm of solicitors, mainly as a result of repeat business from satisfied clients and recommendations from those clients. They offer a comprehensive range of legal services to businesses and individuals, with a strong team of experienced professionals backed by top quality support staff.
Their areas of expertise are in:
•Commercial Property
•Residential Conveyancing
•Family and Matrimonial
•Dispute Resolution
•Employment
•Wills, Trusts and Probate.
The firm positively embraces the development of all its lawyers on an ongoing basis, in order to ensure they are experts in each of the above areas.
To assist them with existing business and further development they are seeking a top quality Lawyer (STEPS qualification an advantage) to head the Private Client team and to take a leading role in further building this department in particular

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Job Title Engineering Services Technician
Salary/rate £23000 - £28000/annum £23-28k + good benefits
Location Birmingham, West Midlands
Job Number 117196035
Posted 18/05/2012 (11:19)
Agency/Employer Focused Management Resources Limited
DescriptionRegister your CV Engineering Services Technician

Location: Birmingham
Salary: £23 - 28K + Benefits

Engineering Plant Services Technician required for Day Shift in Birmingham. Our client is part of an International Company and world leader in packaging manufacturing and recycling. They are looking for an Engineering / Plant Services Technician to join their engineering team, working on days, supporting the operational functions of the Services Department of their large manufacturing plant.

Candidates will have ideally served an apprenticeship in mechanical or electrical trade, within a process environment, with associated qualifications (ONC/HNC/HND) and have experience within a previous technical role.

This position is Monday - Friday, 8-4.30. Salary is base of £22874 + Standby £888 + Average bonus of £4600.
FUNCTIONS:

To support the operational functions of the Services Department, comprising;

Maintenance of meter records
Operation of Compressed Air Systems
Operation of Air Conditioning Systems
Operation of Lifting Equipment
Operation of Factory Ventilation Systems

Provision of support for general site maintenance as directed by the Services Team Leader

To be able to cover the duties of absent members of the Services team as directed by the Services Team Leader comprising (amongst other duties) - Training will be provided on specialist equipment;

Operation of Boiler and Condensate systems

Operation of Gas Turbines

Maintenance of Fire Prevention/Control Systems
Operation of the Water Treatment Plant

RESPONSIBILITIES

The Technician must:

Be prepared to work in alone for at least part of the working day
Undertake work safely using the Work Order System
Be aware of the hazards associated with the plant and operate in such a way as to minimise risks of accidents
Communicate with the Services Team Leader and the Out of Hours operations cover personnel matters likely to impact on the availability of the Services process plant.
Be available to respond to the out of hours operations manager in respect of issues relating to the above plant.
Be available as directed by the Services Team Leader to be out of hours contact for other Services issues.

Candidates need to be computer literate, with good written and verbal communication skills, and have the ability to supply their technical skills to deliver a quality service.


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Job Title Electrical Maintenance Technician
Salary/rate £27000 - £31000/annum £27-31k +bens
Location Birmingham, West Midlands
Job Number 117196006
Posted 17/05/2012 (17:28)
Agency/Employer Focused Management Resources Limited
DescriptionRegister your CV Electrical Maintenance Technician

Location: Birmingham
Salary: £27 - 31K Day shift + Benefits

Electrical Maintenance Engineer required for a Day Shift in Birmingham. Our client is part of an International Company and world leader in packaging manufacturing. They are looking for an experienced Electrical Maintenance Engineer / Technician to join their engineering team, working on days. This position will give the successful candidate the opportunity to be trained on the Instrumentation equipment of the plant. Candidates need process / factory experience.

The role and ideal candidate:

� The role will involve working days and be part of a team that is responsible for all the electrical systems and instrumentation on a modern process manufacturing plant.

� Ideally candidates will have experience of installation, commissioning and trouble shooting on a continuous 24/7 operation.

� Experience of high & low voltage networks, AC & DC variable speed drives, PLC's, distributed control systems etc.

� Qualified to HNC standard (or equivalent) - may also consider apprenticeship trained technician with industry experience.

� A strong team player with the initiative and the drive to make a significant contribution to the organisation.
� To undertake out of hours call out work on a rotational basis is a requirement (1 in 6 weeks).

� A strong commitment to Quality, Environmental and Health & Safety standards is essential.

Please note - candidates must be eligible to live and work in the UK without restriction.


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Job Title Electronics Design Engineer Team Leader
Salary/rate £45000 - £55000/annum
Location ramsgate, Kent
Job Number 112160394
Posted 17/05/2012 (09:35)
Agency/Employer Focused Management Resources Limited
DescriptionRegister your CV Electronics Design Engineer Team Leader
£45000 - £55000 (Negotiable) Relocation + Excellent Benefits
South East

Electronics Design Engineer Team Leader required in the South East. Our client is a market leader in electro-mechanical and optical systems. Due to expansion, they have an immediate requirement for an Electronics Design Engineer Team Leader to manage a highly skilled multi-disciplined engineering team.

Candidate Profile:
Degree Educated (or equivalent) in electronics/electrical engineering or Physics, you will be experienced as both a team leader as well as being engaged in hands-on design. With a proven track record of taking products through the complete life-cycles from early capture of customer requirements, design, qualification and release to manufacture, you will have a clear understanding of the design review and management processes for multi-disciplinary teams comprising electronics, software and mechanical engineers and technicians.

The company product expertise is in high precision electro-mechanical systems and electro-optic sensors. While experience of these product sectors would be ideal, candidates from other sectors are invited, as the success of this role relies on being able to provide a technical leadership whilst drawing upon a broad mix of technical skills:

- Design of analogue electronic hardware including basic SMPS design
- Product level EMC compliance to satisfy CE and MIL-Spec requirements
- Demonstrable use of model based design and verification tools (eg Spice, Matlab, MathCAD)
- PCB and flex circuit design and layout
- Embedded software development using C/C++ for real time control
- Implementation of digital electronics, FPGA's with embedded processors, ARM based microcontrollers
- Low power motor control and servo design

As a team leader, you will be recognised for your excellent interpersonal and communication skills and ability to manage programs and resources to budget and schedule.

If you feel that you have the potential to fulfill this challenging and exciting team leader opportunity, that will offer excellent career prospects within a highly technical and forward thinking organisation, then please apply at your earliest convenience.


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Job Title Auditor (Wales & South West)
Salary/rate £28000 - £35000/annum + car +bonus + pension etc
Location Bridgend, South Glamorgan
Job Number 101344797
Posted 04/05/2012 (12:35)
Agency/Employer Focused Management Resources Limited
DescriptionRegister your CV Auditor (Wales & South West)
Location Bridgend
Country: Wales
Schedule Type: Full Time
Work Hours 37.5 Hours per Week
Salary 28000-35000 GBP per Year
Industry: QHSE
Finance Location: Bridgend
Business Lines: Systems and Services Certification
Functional area: Audit
Primary Responsibilities
• To plan and conduct professional management system audits in accordance with Client procedures to enable delivery of assessment and certification services that meet customer requirements and appropriate accreditation standards
• To assist in business development as required and to provide specific technical support to expand the Company’s capability to offer valued services to customers.
Reporting to
Certification Manager - Midlands
Specific responsibilities
• Conduct audits (either desk-based or on client’s sites) in accordance with established procedures, maintaining a high standard of service delivery that ensures effective customer relationships
• Complete all chargeable work within the required budget and timeframes to ensure customer satisfaction and efficiency of the business
• Ensure completion of all assigned work and relevant documentation in accordance with required procedures and standards to fulfil customer expectations
• Provide accurate and timely reporting as required by line management to assist the planning and management of operations
• Manage personal schedule to work efficiently and to meet target chargeability requirements as defined by the Certification Manager
• Undertake personal professional development and ensure appropriate training records and personal logs are updated to maintain relevant auditor registrations and relevant industry knowledge
• If required, to provide technical support and staff training to all parts of the business to enhance the service capability of the business
• Support business development activities as required (including follow up and/or referral of enquiries, sales visits, assistance at events, seminars, etc) to enable on-going growth of the business
• Carry out internal audits of individual auditors, functions or offices to ensure internal compliance with relevant standards
• To manage personal expenditure required to fulfil the role in order that customer relations and profitability of the business are not compromised
• Ensure full compliance with the Company’s Code of Integrity & Professional Conduct, and at all times adopt behaviour in accordance with Client’s Equality & Diversity policy
• At all times, adopt a safe behaviour by exercising due regard for the health and safety of yourself, colleagues and clients, in line with the Company’s policies and procedures.
Profile
Current Challenges & Opportunities
• Effective work planning in order to achieve utilisation targets
• Achieve zero customer complaint target
• Achieving report turnaround deadlines and accuracy targets
• Consistent and continual procedural compliance
Core Competencies
1. Customer Focus
2. Analytical Reasoning
3. Teamwork
4. Communication
Skills & Knowledge
Essential
• Must be able to demonstrate an excellent working knowledge of management systems, standards and compliance/auditing techniques
• Effective interpersonal skills; able to develop good working relationships with people at all levels
• Must be IT literate i.e. competent in the use of MS Office applications
• Willingness to learn and adapt to change – committed to continuous personal and professional development
Desirable
• Ideally able to demonstrate ability to identify and capitalise on any potential to maximise sales/revenue generated by the business
Experience
Essential
• Ability to demonstrate relevant work experience in positions with significant Quality Assurance or management systems responsibility, and gained in more than one industry sector
• Ability to demonstrate relevant experience in auditing against recognised standards e.g. ISO9001:2008, ISO14001:2004 & OHSAS18001:2007
• Experience of working under own initiative and in planning and prioritising workloads
Desirable
• Experience of managing and leading teams
Qualifications
Essential
• GCSE Mathematics & English Language, or equivalent
Desirable
• First degree, or equivalent - i.e. BA/BSc, HNC, NVQ 5, etc
• Registered IRCA lead auditor, or equivalent registration under other recognised body (Desirable on entry, Essential within one year)


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Job Title Auditor (Aerospace)
Salary/rate £30000 - £36000/annum car + bonus + pension etc
Location Wales or South West, Wales
Job Number 104239629
Posted 01/05/2012 (17:33)
Agency/Employer Focused Management Resources Limited
DescriptionRegister your CV Auditor (Aerospace)
You will visit Client customers direct from your home and only visit the office probably once a week so location where you live should be Wales or the South West. A company car is provided.
Location Wales and South West
Region: Wales
Country: United Kingdom
Contract Type: Permanent contract
Schedule Type: Full Time
Work Hours 37.5 Hours per Week
Finance Location: Bridgend
Functional area: Audit
Primary Responsibilities
• To plan and conduct professional management system audits in accordance Clients procedures to enable delivery of assessment and certification services that meet customer requirements and appropriate accreditation standards.
• To assist in business development as required and to provide specific technical support to expand the Company’s capability to offer valued services to customers.
Specific responsibilities
• Conduct audits (either desk-based or on client’s sites) in accordance with established procedures, maintaining a high standard of service delivery that ensures effective customer relationships
• Complete all chargeable work within the required budget and timeframes to ensure customer satisfaction and efficiency of the business
• Ensure completion of all assigned work and relevant documentation in accordance with required procedures and standards to fulfil customer expectations
• Provide accurate and timely reporting as required by line management to assist the planning and management of operations
• Manage personal schedule to work efficiently and to meet target chargeability requirements as defined by the Certification Manager
• Enhance client satisfaction and ensure compliance with standards
• Undertake personal professional development and ensure appropriate training records and personal logs are updated to maintain relevant auditor registrations and relevant industry knowledge
. If required, to provide technical support and staff training to all parts of the business to enhance the service capability of the business
• Support business development activities as required (including follow up and/or referral of enquiries, sales visits, assistance at events, seminars, etc) to enable on-going growth of the business
• Carry out internal audits of individual auditors, functions or offices to ensure internal compliance with relevant standards
• To manage personal expenditure required to fulfil the role in order that customer relations and profitability of the business are not compromised
• Ensure full compliance with the Company’s Code of Integrity & Professional Conduct, and at all times adopt behaviour in accordance with Clients Equality & Diversity policy
• At all times, adopt a safe behaviour by exercising due regard for the health and safety of yourself, colleagues and clients, in line with the Company’s policies and procedures.
Profile
Essential
• Relevant work experience in positions with management systems responsibility
• Experience in management systems auditing against recognised standards
• Experience of working under own initiative and in planning and prioritising workloads.
• Experience of managing and leading teams.
Desirable
• Experience of managing and leading teams
Essential
• GCSE Mathematics & English Language, or equivalent
Desirable
• First degree, or equivalent - i.e. BA/BSc, HNC, NVQ 5, etc
• Registered IRCA lead auditor, or equivalent registration under other recognised body (Desirable on entry, Essential within one year)
Skills
• AS9100 Rev C trained / qualified by an approved IAQG training provider.
• Registered as experienced Aerospace Auditor (2009) on OASIS database / IRCA.
• Excellent working knowledge of management systems, standards and compliance/auditing techniques
• Effective interpersonal skills; able to develop good working relationships with people at all levels
• IT literate i.e. competent in the use of MS Office applications.
• Able to demonstrate ability to identify and capitalise on any potential to maximise sales/revenue generated by the business
Desirable
• Have the relevant NACE codes in industries such as Electronics, Composites, Engineering, Textiles etc
• Able to motivate and lead others in a “project team” environment
• Willingness to learn and adapt to change – committed to continuous personal and professional development.


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Job Title Auditor (27001)
Salary/rate £30000 - £38000/annum bonus + car + pension etc
Location england, UK
Job Number 101344225
Posted 01/05/2012 (12:56)
Agency/Employer Focused Management Resources Limited
DescriptionRegister your CV Auditor (27001)
You can live anywhere in England and visit the area office occassionally.
qualified auditor in quality systems and/or environment and who can audit ISO27001.
Location Flexible
Region: England
Schedule Type: Full Time
Work Hours 37.5 Hours per Week
Salary 30000-38000 GBP per Year
Industry: QHSE
Position Location: United Kingdom
Functional area: Quality, Health, Safety & Environment
Business Lines: Systems and Services Certification
Primary Responsibilities
• To plan and conduct professional management system audits in accordance with Client procedures to enable delivery of assessment and certification services that meet customer requirements and appropriate accreditation standards
• To assist in business development as required and to provide specific technical support to expand the Company’s capability to offer valued services to customers.
Specific responsibilities
• Conduct audits (either desk-based or on client’s sites) in accordance with established procedures, maintaining a high standard of service delivery that ensures effective customer relationships
• Complete all chargeable work within the required budget and timeframes to ensure customer satisfaction and efficiency of the business
• Ensure completion of all assigned work and relevant documentation in accordance with required procedures and standards to fulfil customer expectations
• Provide accurate and timely reporting as required by line management to assist the planning and management of operations
• Manage personal schedule to work efficiently and to meet target chargeability requirements as defined by the Certification Manager
• Undertake personal professional development and ensure appropriate training records and personal logs are updated to maintain relevant auditor registrations and relevant industry knowledge
• If required, to provide technical support and staff training to all parts of the business to enhance the service capability of the business
• Support business development activities as required (including follow up and/or referral of enquiries, sales visits, assistance at events, seminars, etc) to enable on-going growth of the business
• Carry out internal audits of individual auditors, functions or offices to ensure internal compliance with relevant standards
• To manage personal expenditure required to fulfil the role in order that customer relations and profitability of the business are not compromised
• Ensure full compliance with the Company’s Code of Integrity & Professional Conduct, and at all times adopt behaviour in accordance with Clients Equality & Diversity policy
• At all times, adopt a safe behaviour by exercising due regard for the health and safety of yourself, colleagues and clients, in line with the Company’s policies and procedures.
Profile
Current Challenges & Opportunities
• Effective work planning in order to achieve utilisation targets
• Achieve zero customer complaint target
• Achieving report turnaround deadlines and accuracy targets
• Consistent and continual procedural compliance
Core Competencies
1. Customer Focus
2. Analytical Reasoning
3. Teamwork
4. Communication
Skills
Skills & Knowledge
Essential
• Excellent working knowledge of management systems, standards and compliance/auditing techniques
• Effective interpersonal skills; able to develop good working relationships with people at all levels
• IT literate i.e. competent in the use of MS Office applications
• Willingness to learn and adapt to change – committed to continuous personal and professional development
Desirable
• Able to demonstrate ability to identify and capitalise on any potential to maximise sales/revenue generated by the business
Experience
Essential
• Relevant work experience in positions with management systems responsibility
• Experience in auditing against recognised standards
• Experience of working under own initiative and in planning and prioritising workloads
Experience in an Information Security related position
Desirable
• Experience of managing and leading teams
Qualifications
Essential
• GCSE Mathematics & English Language, or equivalent
Desirable
• First degree, or equivalent - i.e. BA/BSc, HNC, NVQ 5, etc
• Registered IRCA lead auditor, or equivalent registration under other recognised body (Desirable on entry, Essential within one year)


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12 jobs from Focused Management Resources Limited