Sixt is a leading provider of high quality mobility services for business and corporate customers as well as private travellers. Established in 1912 the company has achieved a unique market position thanks to its numerous strengths, including its wide choice of premium products in vehicle rental and leasing, the excellent value for money it offers, its employees systematic service orientation and its strong innovation culture. The company is represented in over 100 countries and maintains alliances with famous names in the hotel industry, leading airlines and numerous service providers in the tourism sector. With this in mind, we are now looking to recruit customer service agents to join our newest branch at Gatwick Airport. Duties and qualities we are looking for are as follows: Your Job: Complete rental agreement transactions on the front office system Selling SIXT's full product range Converting customer enquires into reservations Maximise “Walk Up” business Monitor reservation and rental return manifests Manage customer queries/concerns regarding vehicle rental Reconciling and accounting for monies received and paid Your Qualities: Previous experience of working in a sales environment is essential. A customer service background is car rental AND/OR the retail industry is essential. Full and clean driving license. You are computer literate with good keyboard skills. WELL PRESENTED. You are a EXCELLENT communicator both over the phone and face-to-face. You are able to work under pressure as an individual and as part of a team. You must be able to work shift, weekends, holiday periods on a rota system. High Standard of written and verbal English is required. If you feel you have excellent sales experience and customer-service skills and are willing to work shifts and Bank Holidays, please do not hesitate to send through your CV.