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Sixt

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Sixt rent a car is an international provider of high-quality mobility solutions. We have locations in over 80 countries worldwide. The wide range of products and the quality of our services give the Sixt company and its subsidiaries a unique market position. Sixt rent a car is Europe's largest independently owned car rental company.

Sixt stands for innovative products and a high standard of service and quality.

Sixt UK have branches in London, Manchester and Edinburgh where we are looking to recruit professional, confident, innovative, ambitious individuals who are prepared to go the extra mile. In addition, have excellent customer service skills and a positive attitude. In return, we offer a competitive salary, an opportunity to develop and progress within the company as the company expands in UK. Sixt UK is a very fast paced environment with a fantastic team who are lively and supportive.

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Visit Sixt website @
www.sixt.com

General Recruitment Enquiries @
recruituk@sixt.com

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Sixt Kenning Ltd
Job Title
Location
Chesterfield, Derbyshire 
Posted
 
Agency/Employer
Sixt Kenning Ltd
DescriptionRegister your CV

Contact Centre (CC) Customer Services Agents 1 x 12 months Fixed Contract with the possibility of it becoming permanent Salary: £13,520 to £14,500 p.a (depending on skills & experience) + Bonus scheme for Sales Leads Your Job - Main Tasks & Responsibilities: * To provide an excellent & professional standard of Customer Service (CS), in all contact situations, to a wide range of customers in the UK & internationally, via all forms of communications at all times e.g. Telephone, e-mails, letter, web/live chat & social media forums for the purpose of continually the overall customer experience. * To be disciplined (or willing to be) in both the Reservations & CS departments competently, so able to cross over/deal with both Reservations & CS queries & to cover/support where necessary * To handle/respond to customer enquiries/complaints correctly, confidentially & efficiently by practicing first contact resolution (FCR) & objectively gathering, investigating, analysing & evaluating all relevant information fairly & impartially, to make reasonable sound decisions to resolve matters. * Compiling regular data, reports using various programme software e.g. P11D's & TBA lists. * To deliver an efficient performance to a high quality standard, within Service Level Agreements, targets, KPI's/Key Work Objectives & best practices & procedures. * To ensure all Administration & Traffic Fines work is carried out within (statutory)/deadlines accurately. * To generate sale leads & practice business awareness. * Liaising effectively with internal departments/colleagues & third parties across the UK & internationally, to ensure we deliver & promote consistent best practices & services. * Attend, contribute & participate in team meetings to help improve team/department performance, targets, practices/procedures & to ensure smooth implementation of any changes. * Adherence to housekeeping practices, company's policies & procedures & Employee Handbook to ensure compliance & consistency. * Actively & positively support your team members where necessary e.g. flexibility where cover required, mentoring & training New Starters & colleagues to a high competency level from start to finish of a training plan. * Pro-actively support the CC (Customer Services) Management team with any changes for improvements & carrying out any other administrative tasks & duties as requested by them to improve the Service level agreements & overall customer experience with Sixt. * Working Pattern: 40 hours per week on a shift rotation, covering the Business opening hours from Mondays to Sundays 8am to 8pm-these times may vary according to business need throughout the year. Flexibility is required, to work evenings, weekends & bank/public holidays, when necessary. Part timers are welcome to apply - please specify your working preference regards hours, days etc Your Qualities: * A strong background & previous experience of working in a Customer Service Call Centre or Customer focused environment. * Experience & enjoyment of working in an often-pressurised telephone environment. * Excellent oral communication skills, with strong experience of dealing with customers on the telephone in a professional calm manner on a daily basis. * Excellent written communication skills & experience of writing e-mails or letters in a professional manner on a daily basis. * Works on their own initiative, with attention to detail & accuracy. * Possess good numerical, research & reasoning & intellect skills. * Possess a empathetic manner towards customers at all times. * Excellent research/investigatory skills, problem analysis & problem solving skills. * Excellent teamwork skills, with experience of working within a team & as part of a Directorate. * Able to organise & prioritise your own & your team's workload to achieve targets/deadlines. * Self-disciplined, self-motivated & able to meet high standards of quality & department deadlines. * A positive & conscientious professional, with the ability to learn quickly & to improve. * Experienced or willingness to deal with social media or web/live chat enquiries. * Computer literate with good keyboard skills & working experience of using E-mail, Word & Excel. * Please state if you are fluent in any other languages (aside from English). Please send your CV (Word or PDF format) & a cover letter As we are anticipating a high number of applications, if you do not hear from us within the next 6 weeks from the date of this advert, please assume that you have not been successful on this occasion. However, please do not let this deter you from applying for other positions at Sixt in the future, thank you. The Closing Date for applications is 5.30pm, 28th November 2014. There will be 2-3 stages of this recruitment involving a telephone interview/written test and an interview.

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Job Type
Contract 
Contract Length
12 Months 
Start Date
ASAP 
Job Reference
Jemma 
Job ID
201486419 
Contact Details
 
Sixt Kenning Ltd
Job Title
Salary/Rate
£14000 - £15000/annum (depending on experience) 
Location
Chesterfield, Derbyshire 
Posted
 
Agency/Employer
Sixt Kenning Ltd
DescriptionRegister your CV

A vacancy exists for the position of Finance Administration Assistant within Sixt Kenning Limited situated at their Chesterfield Head Office. This will be a 12 Month contract with the possibility of becoming permanent. Salary: £14,000 to £15,000 pa (depending on skills & experience) The role will involve the following: Your job: • Processing Partner Billing Schedules and Outsource Supplier Invoices • Ensure all invoices to Customers on Partner and Outsource business are billed out • Handle Partner and Outsource payment and invoice enquiries • Monitoring Key Performance Indicators - such as reservation turndowns / vehicle quality • Processing Quarterly Provisions and Monthly Payment Files • Calling Partners / Suppliers and handling ad hoc issues • Assist with processing orders on UK Flexi Rent Product • Assist with administration of 90 Day Long Term product • Other Ad-hoc admin duties Your qualities: • Good communication skills • You have the ability to learn quickly, and can work well under pressure • You should be disciplined, self-motivated and able to prioritise work load effectively in order to meet department deadlines. • You are numerate, computer literate with good keyboard skills and a good working knowledge of e-mail, Word and Excel. • You are accurate in your work, and can work to a good pace when processing a high volume of invoices. • You are enthusiastic, conscientious and a flexible team player, being able to work quickly and accurately in a busy environment. This role involves working a 40 hour week Monday to Friday usually between the hours of 8.30am and 5.30pm with one hour for lunch. Flexibility on this may be required periodically. Closing Date for applications to be received by 5.30pm, 14th November 2014

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Job Type
 
Contract Length
12 month contract, p 
Job Reference
Finance Administration Assistant 
Job ID
201625928 
Contact Details
 
Sixt Kenning Ltd
Job Title
Salary/Rate
£18000 - £20000/annum (dep on exp) OTE £25-28k 
Location
Manchester Airport 
Posted
 
Agency/Employer
Sixt Kenning Ltd
DescriptionRegister your CV

Discover the Sixt appeal ............ Sixt is a leading provider of high quality mobility services for business and corporate customers as well as private travelers. Established in 1912 the company has achieved a unique market position thanks to its numerous strengths, including its wide choice of premium products in vehicle rental and leasing, the excellent value for money it offers, its employees systematic service orientation and its strong innovation culture. The company is represented in over 100 countries and maintains alliances with famous names in the hotel industry, leading airlines and numerous service providers in the tourism sector. BRANCH SUPERVISOR SIXT RENT A CAR UK Manchester POSITION SUMMARY: As a supervisor, you will be responsible for developing your team members while ensuring that we are providing a first class customer service experience. As an essential part of the team, you will assist with increasing profitability as you train and develop with your staff. JOB RESPONSIBILITIES: • Leading the team to ensure that daily responsibilities and assigned tasks are complete and maintained at performance standard levels. • Training and on-going development of new hires, assuring necessary tools and information is in place to incubate success. • Exerting strong team building skills through goal setting, motivation and follow up to reach those goals. • Improving the team and facilitating the communication among the members. • Exceeding and meeting departmental objectives, including ARPD targets and Customer Service Standards. • Creating a sense of ownership within the employees and resolving employee issues, if any. • Communicating the company’s purpose, core values, vision to employees. • Ensuring that the employees follow their schedules properly as designed. • Striving for new ways continually, to increase the opportunities of sales. • Facilitating cross-functional communication within employees for improved working conditions. • Active participation in the monthly and weekly meetings. • Documenting general reports on each team member’s performance and targets as well as ensuring that they exceed the targets. • Perform other job-related duties as assigned. QUALIFICATIONS: • Strong knowledge of customer care techniques and processes. • Must have a minimum of 1-2 years of work experience in sales and customer service. • Must have good supervisory and strong communication skills. • Must have the ability to work under stressful and unusual situations in order to maintain good customer service. • Exceptional interpersonal skills required. • Strong organizational skills with the ability to multi-task. • Ability to coach, motivate and interact with others. • Ability to prioritize and meet deadlines from multi-staff members within the department. • Excellent organization and planning skills. • Excellent analytical and listening skills. • Must be able to work a flexible schedule including weekend and bank holiday hours. • Proficiency in English

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Job Type
Permanent 
Job Reference
BRANCH SUPERVISOR - Manchester 
Job ID
201606068 
Contact Details
 
Sixt Kenning Ltd
Job Title
Salary/Rate
£18000 - £20000/annum (dep on exp) 
Location
Aberdeen, Aberdeenshire 
Posted
 
Agency/Employer
Sixt Kenning Ltd
DescriptionRegister your CV

Discover the Sixt appeal ............ Sixt is a leading provider of high quality mobility services for business and corporate customers as well as private travelers. Established in 1912 the company has achieved a unique market position thanks to its numerous strengths, including its wide choice of premium products in vehicle rental and leasing, the excellent value for money it offers, its employees systematic service orientation and its strong innovation culture. The company is represented in over 100 countries and maintains alliances with famous names in the hotel industry, leading airlines and numerous service providers in the tourism sector. BRANCH SUPERVISOR SIXT RENT A CAR UK Aberdeen POSITION SUMMARY: As a supervisor, you will be responsible for developing your team members while ensuring that we are providing a first class customer service experience. As an essential part of the team, you will assist with increasing profitability as you train and develop with your staff. JOB RESPONSIBILITIES: • Leading the team to ensure that daily responsibilities and assigned tasks are complete and maintained at performance standard levels. • Training and on-going development of new hires, assuring necessary tools and information is in place to incubate success. • Exerting strong team building skills through goal setting, motivation and follow up to reach those goals. • Improving the team and facilitating the communication among the members. • Exceeding and meeting departmental objectives, including ARPD targets and Customer Service Standards. • Creating a sense of ownership within the employees and resolving employee issues, if any. • Communicating the company’s purpose, core values, vision to employees. • Ensuring that the employees follow their schedules properly as designed. • Striving for new ways continually, to increase the opportunities of sales. • Facilitating cross-functional communication within employees for improved working conditions. • Active participation in the monthly and weekly meetings. • Documenting general reports on each team member’s performance and targets as well as ensuring that they exceed the targets. • Perform other job-related duties as assigned. QUALIFICATIONS: • Strong knowledge of customer care techniques and processes. • Must have a minimum of 1-2 years of work experience in sales and customer service. • Must have good supervisory and strong communication skills. • Must have the ability to work under stressful and unusual situations in order to maintain good customer service. • Exceptional interpersonal skills required. • Strong organizational skills with the ability to multi-task. • Ability to coach, motivate and interact with others. • Ability to prioritize and meet deadlines from multi-staff members within the department. • Excellent organization and planning skills. • Excellent analytical and listening skills. • Must be able to work a flexible schedule including weekend and bank holiday hours. • Proficiency in English

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Job Type
Permanent 
Job Reference
BRANCH SUPERVISOR - Aberdeen 
Job ID
201553115 
Contact Details
 
Sixt Kenning Ltd
Job Title
Salary/Rate
£14000 - £17000/annum (dependant on skills and experience 
Location
Chesterfield, Derbyshire 
Posted
 
Agency/Employer
Sixt Kenning Ltd
DescriptionRegister your CV

Discover the Sixt appeal ............ Sixt is a leading provider of high quality mobility services for business and corporate customers as well as private travellers. Established in 1912 the company has achieved a unique market position thanks to its numerous strengths, including its wide choice of premium products in vehicle rental and leasing, the excellent value for money it offers, its employee’s systematic service orientation and its strong innovation culture. The company is represented in over 100 countries and maintains alliances with famous names in the hotel industry, leading airlines and numerous service providers in the tourism sector. For our busy Car Rental – Claims/Damages Department, based at Sixt's Support Centre, Chesterfield, Derbyshire Damage Claims Agent Full Time. Permanent Position Annual Salary: £14,000 to £17,000 (dependant on skills and experience) The Job - Main Tasks and Responsibilities: • Account and responsibility of handling your own (and at times your colleagues) caseload of car rental damage claims (new, existing or backlog at times) from start to conclusion:  To acknowledge and respond to all internal and external UK customer enquiries and disputes  To process all claims and invoices correctly and efficiently.  To pass/refer/raise relevant invoices/charges/matters to the correct team/department eg. Purchase Ledger/Customers for their own insurance/Sixt Company Insurance  To raise applicable charges (payment and administration fees) on behalf of and to our Partner  To recover damage debt effectively  To practice first contact resolution (FCR) at all contact stages consistently  To objectively gather, investigate, analyse and evaluate all relevant information, including checklists, estimates from body shops, letters, photo's, reports and statements  To negotiate effectively based on the available information  To fairly and impartially make reasonable sound decisions to resolve each case in the best interest of the company • Where no repair invoice has been received on file, to pursue parties to resolve this eg. Request pro-forma invoices, check and run reports • To provide an excellent and professional standard of customer services in all contact situations, via all forms of communications at all times eg. Telephone, e-mails, letter • Utilise various programmes and diary systems to action claims - credit control and chasing overdue debt, sending out relevant letters within timescales • Running and compiling regular daily, weekly, monthly statistics and reports, using various programme software for analytical purposes • Updating various reports within the department and for other department's eg. Partner statements • To deliver an efficient performance to a high quality standard, within Service Level Agreements, targets, KPI's/Key Work Objectives and best practices and procedures • Liaising effectively with internal departments/colleagues and third/external parties across the UK to ensure we deliver and promote consistent best practices and services eg. Breakdown management companies, Fleet department, Insurers for third party claims, accidents caused by our customers, Solicitors and Debt Recovery Agents regarding overdue debts • Attend, contribute and participate in team meetings to help improve team/department performance, targets, practices/procedures and to ensure smooth implementation of any changes • Adherence to housekeeping practices, company's policies and procedures plus the Employee Handbook to ensure compliance and consistency • Actively and positively support your team members where necessary eg. Flexibility where cover required, mentoring and training New Starters and colleagues to a high competency level from start to finish of a training plan • Pro-actively supporting the Finance Directorate and other Departments with any changes for improvements and carrying out any other administrative tasks and duties as requested by your Manager or the Management team e.g. Post, scanning etc. • Working Pattern: 40 hours per week Monday to Friday, normally from 8.30am to 5.30pm (with 1 hour for lunch) according to business need throughout the year. Flexibility is required, to work (overtime) evenings and weekends when necessary. Your Qualities: • A strong background and previous experience of working in a Customer Services or a Customer focused environment. • It is desirable if you have a strong background or experience in claims handling in any environment eg. Accidents, car rental, service industries. • Experience and enjoyment of working in an often-pressurised telephone environment. • Excellent oral communication skills, with strong experience of dealing with customers on the telephone in a professional, calm manner on a daily basis. • Excellent written communication skills and experience of writing e-mails or letters in a professional manner • Works under own initiative, with attention to detail and accuracy. • Possess excellent numerical, research/investigatory, problem solving and negotiation skills • Has a logical thinking and common sense approach • Possess an empathetic manner towards customers at all times • Excellent teamwork skills, with experience of working within a team and as part of a Directorate • Able to organise and prioritise your own workload to achieve targets/deadlines • Self-disciplined, self-motivated and able to meet high standards of quality and department deadlines • Are a positive and conscientious professional, with the ability to learn quickly, focus and to improve • Experienced and willingness to deal with team colleagues workload during absences • Are computer literate, with good keyboard skills and working experience of using Email, Word and Excel and using a company's own computer systems • Please state if you are fluent in any other languages (aside from English) Please send your CV (Word or PDF format) and a cover letter. As we are anticipating a high number of applications, if you do not hear from us within the next 6 weeks from the date of this advert, please assume that you have not been successful on this occasion. However, please do not let this deter you from applying for other positions at Sixt in the future. Thank You The Closing Date for applications is 5.30pm, Friday 24th August 2014

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Job Type
Permanent 
Contract Length
Permanent 
Start Date
ASAP 
Job Reference
Jemma 
Job ID
201265095 
Contact Details
 
Sixt Kenning Ltd
Job Title
Salary/Rate
£6.75 - £8.65/hour (dep on exp) + UNCAPPED COMMISSION 
Location
Aberdeen, Aberdeenshire, Grampian 
Posted
 
Agency/Employer
Sixt Kenning Ltd
DescriptionRegister your CV

Discover the Sixt appeal ............ Sixt rent a car is an international provider of high-quality mobility solutions. The wide range of products and the quality of our services give the Sixt company and its subsidiaries a unique market position. Sixt rent a car is Europe's largest independently owned car rental company. We are currently recruiting Part time Rental Sales Agents at our Aberdeen branch The Rental Sales Agent's Role will include: * Taking telephone and over the counter bookings and enquiries for vehicle hire * Qualifying customers * Converting enquiries into reservations * Liaising with other staff on the delivery and collection of vehicles * Ensuring vehicles are delivered and collected in a timely manner * Reconciling and accounting for monies received and paid Your Qualities: * The successful candidate will be computer literate with good keyboard skills * A good communicator both over the phone and face-to-face * Able to work under pressure as an individual and as part of a team * A customer service and or car rental background would be an advantage * A flexible approach to working hours as we are open 7 days per week. As we are anticipating a high number of applications, if you do not hear from us within 4 weeks from the date of this advert, please assume that you have not been successful on this occasion. However, please do not let this deter you from applying for other positions at Sixt.

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Job Type
Part Time 
Job Reference
Rental Sales Agent - Aberdeen (full & part time) 
Job ID
200418504 
Contact Details
 
Sixt Kenning Ltd
Job Title
Salary/Rate
£6.31/hour £6.31 per hour 
Location
Stansted, Essex 
Posted
 
Agency/Employer
Sixt Kenning Ltd
DescriptionRegister your CV

Discover the Sixt appeal ............ Sixt is a leading provider of high quality mobility services for business and corporate customers as well as private travellers. Established in 1912 the company has achieved a unique market position thanks to its numerous strengths, including its wide choice of premium products in vehicle rental and leasing, the excellent value for money it offers, its employees systematic service orientation and its strong innovation culture. The company is represented in over 100 countries and maintains alliances with famous names in the hotel industry, leading airlines and numerous service providers in the tourism sector. Drivers - Sixt Rent a Car UK YOUR JOB: • Driving vehicles to and collecting from our account customers • Preparing, valeting and checking vehicles to a high standard • Collecting and delivering vehicles between branches • Maintaining a good and professional relationship with customers • Damage reporting • Refuelling YOUR PROFILE: • WELL PRESENTED • You are able to work under pressure as an individual and as part of a team • You have a flexible approach to working hours as we are open 7 days per week • The successful candidate must have a full clean driving licence • Previous background of car rental would be an advantage. YOUR PROSPECTIVE: • We offer autonomous work with high responsibility • We will give you an excellent foundation for a career within the Sixt group • We offer a varied job with lots of training

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Job Type
Permanent 
Job Reference
Driver – Stansted 
Job ID
104273194 
Contact Details
 
Sixt Kenning Ltd
Job Title
Salary/Rate
£14000 - £17000/annum (dep on exp) + UNCAPPED COMMISSISON 
Location
Nottingham 
Posted
 
Agency/Employer
Sixt Kenning Ltd
DescriptionRegister your CV

Sixt Rent a Car is a leading provider of high quality mobility services for business and corporate customers as well as private travellers. Established in 1912 the company has achieved a unique market position thanks to its numerous strengths, including its wide choice of premium products in vehicle rental and leasing, the excellent value for money it offers, its employees systematic service orientation and its strong innovation culture. The company is represented in over 100 countries and maintains alliances with famous names in the hotel industry, leading airlines and numerous service providers in the tourism sector. To this end, they are currently recruiting experienced, professional Rental Sales Agents for their office in Nottingham. The role consists of the following duties: THE ROLE: Taking telephone and over the counter bookings & enquiries for vehicle hire Qualifying customers Converting enquiries into reservations Liaising with other staff on the delivery and collection of vehicles Ensuring vehicles are delivered and collected in a timely manner Reconciling and accounting for monies received and paid YOUR QUALITIES: Previous experience of working in a sales environment is essential. You are computer literate with good keyboard skills. WELL PRESENTED. You are a EXCELLENT communicator both over the phone and face-to-face. You are able to work under pressure as an individual and as part of a team. You have a flexible approach to working hours as we are open 7 days per week. A customer service / retail / hotel background AND/OR car rental experience is essential. High Standard of written and verbal English are required. If you think you have the right experience, and are excellent and building relationships, please contact us by applying here.

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Job Type
Permanent 
Contract Length
Permanent 
Job Reference
Rental Sales Agent - Nottingham 
Job ID
201367270 
Contact Details
 
Sixt Kenning Ltd
Job Title
Salary/Rate
£7.70/hour from £7.70 per hour + COMMISSION 
Location
London 
Posted
 
Agency/Employer
Sixt Kenning Ltd
DescriptionRegister your CV

Discover the Sixt appeal ............ Sixt rent a car is an international provider of high-quality mobility solutions. The wide range of products and the quality of our services give the Sixt company and its subsidiaries a unique market position. Sixt rent a car is Europe's largest independently owned car rental company. We are currently recruiting for Full & Part time Rental Sales Agents at our London Branches. The Rental Sales Agent's Role will include: * Taking telephone and over the counter bookings and enquiries for vehicle hire * Qualifying customers * Converting enquiries into reservations * Liaising with other staff on the delivery and collection of vehicles * Ensuring vehicles are delivered and collected in a timely manner * Reconciling and accounting for monies received and paid Your Qualities: * The successful candidate will be computer literate with good keyboard skills * A good communicator both over the phone and face-to-face * Able to work under pressure as an individual and as part of a team * A customer service and or car rental background would be an advantage * A flexible approach to working hours as we are open 7 days per week. As we are anticipating a high number of applications, if you do not hear from us within 4 weeks from the date of this advert, please assume that you have not been successful on this occasion. However, please do not let this deter you from applying for other positions at Sixt.

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Job Type
Permanent 
Job Reference
Rental Sales Agent - London 
Job ID
200211168 
Contact Details
 
 

Displaying 9 jobs from Sixt Kenning Ltd