1st Floor , East Grinstead , West Sussex , RH19 3JH |
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| Job Title |
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Nordic Product Manager |
| Salary/rate |
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£30000 - £35000/annum 20 days holiday + discounted holiday |
| Location |
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Banstead, Surrey |
| Job Number |
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130008124 |
| Posted |
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21/02/2012 (09:45) |
| Agency/Employer |
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Justin Tilbury Ltd |
Description
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Nordic Product Manager
Sutton Based
£30,000 to £35,000 per annum
Justin Tilbury Recruitment are currently working alongside a client based in Banstead who are looking to recruit Product Manager to join their vibrant team covering the Nordic region (Norway, Sweden, Finland) . This is a fantastic opportunity to join an established, successful and forward thinking specialist tour operator.
Overview of role:
We are looking to recruit an experienced Product Manager to join our clients dynamic and busy product team. With responsibility to manage their Norway, Sweden and Finland travel programs, the ideal candidate would have proven and extensive knowledge of these countries.
In this busy role you will be responsible for negotiating and implementing contracts, ensuring that the product they offer meets the market requirements and is competitively priced. In your day to day role you will be liaising with their marketing department on website content and promotional activity, all aspects of staff training as well as attending consumer exhibitions and trade workshops. You will be required to travel overseas for contracting and other business associated trips.
Experience/Skills required
- Minimum 2 years' experience as a Product Manager for a tour operator, or similar role
- Extensive and proven knowledge of Norway, Sweden and Finland are preferred.
- Excellent attention to detail and ability to work accurately; excellent spoken and written English are essential.
- Teamwork, interpersonal and communication skills
- Ability to meet deadlines and prioritise
- Influencing and negotiating skills
- High degree of flexibility and ability to deal with change, growth and pressure
- GDS airline reservation skills (Amadeus)
- Sound organisation skills and flexibility, with experience of managing multiple work streams
- Good knowledge of Microsoft Word, Outlook, Excel and PowerPoint
Benefits: In addition to a competitive salary, they also offer: 20 days holiday; discounted holidays for you, your friends & family.
Hours 9-5 Monday-Friday with occasional evenings and weekends attending travel exhibitions and workshops (plus overseas travel)
If you have any questions regarding the role or would like to discuss your suitability for the role please contact Lana Naylor or Salima Rule at Justin Tilbury Recruitment.
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Permanent |
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asap |
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| Job Title |
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Sales Support Executive |
| Salary/rate |
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£19000/annum |
| Location |
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Reigate, Surrey |
| Job Number |
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101335813 |
| Posted |
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16/02/2012 (12:32) |
| Agency/Employer |
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Justin Tilbury Ltd |
| Description
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Sales Support Administrator
Based in Reigate
Basic Salary up to £19,000k + Excellent benefits
Justin Tilbury is currently working alongside a fast growing financial services organisation based in Reigate, Surrey. They are looking for an experienced Sales Support Administrator to join their growing team. The overall job purpose is to provide support to the sales team and report activity to the sales department manager.
Main Job Accountabilities:
- To produce accurately typed presentations, documents and general correspondence to tight deadlines.
- To prepare Microsoft PowerPoint presentations, spreadsheets, graphs and tables as requested for use in meetings by Sales Management Team.
- To ensure amendments on the internal system for Field and Internal Sales Team accounts are updated to enable effective communication from marketing to registered partners via e-mail.
- To assist Field Sales Team with Seminar co-ordination.
- To use sales programmes to extract data for field and internal sales accounts to provide statistics on the panel, competitors and commission deals.
- To ensure that you work within the best practice and regulatory guidelines laid down by the company other external regulators.
- To provide general administration support to the sales team, to include sending of marketing material to key accounts.
- Targeted appointment making and diary management for Sales Management Team.
- To ensure accurate reporting of annual leave, sickness & absence, for all Sales Team and that these are recorded and stored in a confidential way.
- To understand the IFA protection marketplace.
- To contribute to the overall team performance through sharing of information, ideas and tasks.
Specific Job Dimensions:
Sales
- To support Sales Team in providing data from their allocated panel of IFAs using Salesforce.
- To provide ideas and support material to enable Sales Team to engage with IFAs, including sharing sales ideas to help them sell more protection business.
- To collate Sales Team market feedback and provide information to Sales Management Team.
- To take responsibility for personal own development as a means of improving sales.
Relationship Management
- To record IFA information on the Salesforce shared system in a uniform and clear way so as to build IFA firm profiles.
- To work closely with the wider Sales & Marketing division so as to co-ordinate efforts and share ideas.
- To work with Customer Services to ensure the correct and smooth handover of tasks required by IFAs as requested by field Sales Team.
Markets
- To understand strategic partner network firms proposition and their set up.
- To understand the IFA protection market including the different IFA types, their distribution and business models.
Systems & Processes
- To understand the company`s internal systems and processes so as to ensure competent support to the whole Sales Team.
- To utilise all available systems and tools to research IFA businesses to support Sales
Experience required::
- Two plus years sales support experience within a financial services environment
- Understanding of the Life / protection / insurance sector would be highly advantageous
- A Levels and GCSE passes in English and Maths
- An effective communicator, both verbally and written
- IT literate
- Organised and methodical
- Excellent administrative and organisational skills including advanced word and excel.
- An effective team player
If you have any questions regarding the role or would like to discuss your suitability for the role please contact Salima Rule at Justin Tilbury Recruitment
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Permanent |
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PR and Social Media Executive |
| Salary/rate |
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£24000 - £26000/annum |
| Location |
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Banstead, Surrey |
| Job Number |
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115134655 |
| Posted |
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15/02/2012 (09:41) |
| Agency/Employer |
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Justin Tilbury Ltd |
| Description
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PR and Social Media Executive
Sutton Based
£24,000 to £26,000 per annum
Justin Tilbury Recruitment are currently working alongside a client based in Banstead who are looking to recruit PR and Social Media Executive to join their vibrant team. This is a fantastic opportunity to join an established, successful and forward thinking specialist tour operator.
Your primary responsibilities are to manage the PR, Promotions and Social Media. You will be responsible for the on-going management and development of these areas, as well being involved in other marketing activities and providing support for the rest of the marketing team as required.
Duties:
General:
Work and liaise within a team of approximately 7 marketers
Filing and general day to day administrative duties.
Answer the marketing telephone line and transfer all calls as appropriate.
Join in meetings relevant to your department if required. Take minutes at weekly marketing meeting.
Assist the Marketing Managers and the rest of the team in tasks as and when required.
Participate in regular staff appraisals and reviews and be aware of your own training and development needs.
Maintain extremely high standards in respect of customer service.
PR:
Develop and deliver an annual PR plan in agreement with the Marketing Director.
Act as primary contact for all press and promotions enquiries
Act as primary contact for the various PR related agencies and individuals that we work with..
Manage all press trips
Keep in regular contact with their key journalists/publications, assist them wherever possible, arrange meetings and invite them to events as appropriate.
Attend press events with the aim of establishing new contacts and maintaining relationships with existing contacts
Proactively communicate their late availability/special offers/news/events/new products/ existing products etc to the relevant press as and when required, consistently working to maximize press exposure.
Online PR take responsibility for online elements of PR including writing of blogs and other online content aimed at the press.
Maintain a library of recent travel sections from nationals/ key regionals/ glossies/ niche publications etc.
Maintain a list of all guide books that include our destinations / type of holidays and ensure regular contact with the editors to ensure the company is promoted.
Maintain and update press contacts database with our press contacts
Social Media:
Work with the Marketing Manager to develop and deliver a social media strategy for the company.
Be responsible for managing and developing the companys social networking accounts. Acting as a brand ambassador, communicate with both the media and clients through a variety of channels including but not limited to Twitter, Facebook, Flickr and Youtube.
As well as managing the companys social media accounts interact with third party social media profiles/pages including those of suppliers, the media and influencers within the social media landscape.
You will be responsible for managing blogs as well as interacting with third party blogs and forums.
Be responsible for ongoing monitoring of client feedback as well as proactively seeking to obtain images, testimonials and stories from our clients for use across all marketing activity.
Liaise with staff following their family trips and obtain blog posts, testimonials, images and video for marketing use.
Skills/Experience required:
Experience of working in a marketing position
A marketing qualification
Experience of blogging, Twitter and other social media
Experience of working in PR
Good travel press contacts (ideally)
Excellent level of written & spoken English
Microsoft Word, Excel, Outlook and internet skills
High level of accuracy and strong attention to detail
Experience of working as part of a team within an office environment
Excellent written and communication skills
Strong organizational skills
High degree of flexibility and ability to deal with change, growth and pressure
Ability to thrive on working in a demanding environment and to strict deadlines
Teamwork, interpersonal and communication skills
If you have any questions regarding the role or would like to discuss your suitability for the role please contact Lana Naylor or Salima Rule at Justin Tilbury Recruitment.
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Permanent |
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N/A |
| Start Date |
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ASAP |
| Contact Details |
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| Job Title |
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IT Recruitment Consultant |
| Salary/rate |
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£20000 - £23000/annum |
| Location |
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Crawley, West Sussex |
| Job Number |
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113579255 |
| Posted |
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08/02/2012 (13:42) |
| Agency/Employer |
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Justin Tilbury Ltd |
| Description
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Job Summary:
A demanding IT Recruitment Sales role that requires winning and establishing new clients and new business. Sourcing suitable and technically sound candidates resulting in placements.
Responsibilities:
- Generating candidate leads to identify new business opportunities by understanding what interviews, companies and contracts they have had with certain organisations.
- Making sales calls to follow up leads and to qualify and take on new requirements.
- Arranging and attending meetings to establish good working relationships with your clients
- Negotiating terms of business with future clients and managing candidates with salary and daily rate expectancies
- Arranging interviews, assessment days and telephone interview with candidates and clients
- Working to weekly and monthly targets in regards to calls, requirements, margin and profit.
- Sourcing suitable candidates for your opportunities and roles. Screening candidates both face to face and over the phone.
Skill set and experience required:
- Previous telephone and client facing sales skills
- Working to agreed targets and set margins
- Good verbal and written communication skills
- Minimum of 12 months experience in a sales role
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Permanent |
| Contract Length |
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asap |
| Contact Details |
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| Job Title |
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Credit control/ Accounts administrator |
| Salary/rate |
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£14000/annum |
| Location |
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Horsham, West Sussex |
| Job Number |
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126234635 |
| Posted |
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07/02/2012 (16:32) |
| Agency/Employer |
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Justin Tilbury Ltd |
| Description
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Our client, a leading telecommunications provider has an urgent need for a Credit Control Administrator on a temporary to permanent basis.
Role & Responsibilities
- In line with company and client procedure, chasing all arrears, including historic debt, by phoning or writing to the custom
- Liaising with the accounts department and the administration team to resolve any payment queries by checking bank and unallocated money spread sheets.
- General administrative duties
- Accurately logging all conversations, payments received and letters/notices sent on the system
- Any other duties which your line manager may require you to perform from time to time.
This role will develop into an Account Management role eventually and previous experience would be highly desirable.
Person Specification
- Experience of working in a customer response environment
- Excellent oral and written communication skills
- Ability to listen and understand client need and build rapport and trust
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Permanent |
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Customer Retention Advisor x 2 (Telecom?s Sector) |
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£7 - £8/hour £7- £8 per hour |
| Location |
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Horsham, West Sussex |
| Job Number |
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125143161 |
| Posted |
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04/02/2012 (13:29) |
| Agency/Employer |
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Justin Tilbury Ltd |
| Description
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Customer Retention Advisor x 2 (Telecom`s Sector)
Central Horsham based
Temp to Perm role
8.30am : 5.30pm or 12.00noon : 8.00pm
Our client is a leading telecommunications company and they are looking for three customer retention advisors to join their busy sales department based in Central Horsham.
As a customer retention advisor, your role will be telephone based, making outbound calls and taking inbound queries from the company`s existing residential customers wishing to discuss their contract renewals. You will be discussing the customers` particular needs and dealing appropriately with enquiries, potential cancellations, policy amendments, sales and renewals.
The main focus of this role is getting clients to continue using the services of the company that they have already been using for several years and at the same time offering them a better service for less money.
Experience Required:
- Previous customer service experience and a passion for customer service
- Experience of talking to customers over the phone, either in an inbound or outbound environment
- You`ll have strong listening skills and the ability to persuade and influence customers
- Effective objection handling and influencing skills
- Excellent communication ability
- You`ll have well developed communication skills, with a professional telephone manner
- You`ll have bags of enthusiasm, personal drive and a ' can do ' attitude
- You`ll have the determination to succeed as well as the self-motivation to work to achieve the department`s purpose
- Ability to work within performance measures
To apply for the role please contact Adam Eld @ Justin Tilbury
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Temporary |
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ASAP |
| Contact Details |
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Education Tours Specialist |
| Salary/rate |
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£18000 - £19000/annum |
| Location |
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Banstead, Surrey |
| Job Number |
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130007917 |
| Posted |
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31/01/2012 (16:10) |
| Agency/Employer |
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Justin Tilbury Ltd |
| Description
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Education Tours Specialist
Location: Sutton
Basic Salary £18k + Commission
Justin Tilbury is currently working alongside a leading tour operator who is looking to expand their team by recruiting a Tours Specialist to work in their Schools & Groups department.
This would be a perfect role for a self-motivated, focused, target driven individual who has an entrepreneurial attitude.
Based at their offices in Banstead, they are looking for a highly motivated and eloquent sales professional to join their Schools and Groups Department. The ideal candidate must have previous sales experience within a tour operator (preferably an independent specialist tour operator). As a Travel Specialist, you will handle reservations over the telephone, by email and occasionally face-to-face, to a wide-ranging and demanding client base, providing a high level of specialised and personal service. You will work in a small, friendly team of consultants, supported by the team managers.
Essential Requirements:
- Preferably 2 years` experience working for a specialist tour operator and experience in a similar role.
- Attention to detail and ability to work accurately; excellent spoken and written English are essential.
- Teamwork, interpersonal and communication skills
- Strong sales and customer service skills
- Influencing and negotiating skills
- Computer knowledge, including basic practical skills using Microsoft Word and Excel
- High degree of flexibility and ability to deal with change, growth and pressure
- Extensive and proven knowledge of any of the educational destinations we offer will be a distinct advantage.
Benefits
Competitive starting salary of £18k
20 days holiday (plus bank holidays)
Opportunity to travel to the destinations they offer.
Discounted holidays for yourself, friends and family
A company bonus and commission scheme
Hours of work:
35 hours per week plus an additional 48 hours over the year
9-5pm Monday or Friday
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Permanent |
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| Job Title |
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Recruitment Resourcer / Account Manager |
| Salary/rate |
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£16000 - £20000/annum £16k - £20k + Excellent Co |
| Location |
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East Grinstead, West Sussex |
| Job Number |
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123218397 |
| Posted |
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26/01/2012 (16:11) |
| Agency/Employer |
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Justin Tilbury Ltd |
| Description
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RECRUITMENT RESOURCER / ACCOUNT MANAGER
Based in East Grinstead
Basic Salary of £16,000k - £20,000k + Excellent Commission structure & incentives + free parking
THE COMPANY
Justin Tilbury Ltd is a well-established and privately owned recruitment company based in East Grinstead, West Sussex. We provide permanent and contingent labour across the following markets: Information Technology, Sales, Human Resources, Accountancy & Finance and Business Operations.
THE VACANCY
In line with the company's growth strategy, we are looking for an experienced Resourcer / Account Manager to join the team in East Grinstead. The position will initially require the individual to Resource candidates across all vacancies for the Senior Recruitment Consultants, after 6 months the roll will then move into more of an Account Management role with increased responsibilities and direct management of a number of select clients.
Main Responsibilities:
- Resourcing and matching candidates across all disciplines
- Utilising all major job boards and headhunting (full training can be provided)
- Networking with candidates via business networking websites (Linkedin)
- Candidate interviewing and technical evaluations
- Arranging interviews
- Preparation of CV`s for client submission
- Advertising vacancies on job boards
THE PERSON
- Previous recruitment / resourcing experience would be an advantage, however we will consider people looking to break into the recruitment sector.
- Must have proven high level communication skills and the ability to speak to senior level directors with confidence.
- Solid working knowledge of Microsoft Word, Excel and Outlook
- Motivated and results driven
- Excellent verbal and written communication skills
- You will be seeking a company where you can make a genuine impact
- You will be seeking a company where career development is taken seriously
- You will be highly motivated by financial reward but not expected to be monitored on KPIs.
THE OFFER
Justin Tilbury Ltd is a privately owned company and can offer you:
- Basic Salary of £16,000k - £20,000k dependent on experience
- Excellent commission structure
- Genuine career opportunity
- Extensive training
- Free parking
TO APPLY
If you are interested in this role and would like to discuss in more detail please email Adam Eld a copy of your CV and attach a covering letter, highlighting your current situation and why you feel you are suitable for the role and what skills you can bring to the role.
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