 |
| Job Title |
|
Operations Manager |
| Location |
|
Leicester, Leicestershire |
| Job Number |
|
117189439 |
| Posted |
|
30/01/2012 (17:29) |
| Agency/Employer |
|
Recruit 4 Talent |
Description
|
|
The Client
Established over 30 years ago, our client has grown to become a leading manufacturer and supplier of matting, flooring and associated products. They are extremely proud of the exceptional range of products and services provided to their client base across Europe.
The company continues to grow and are now housed in state of the art, purpose built facilities located in the East Midlands.
The Role
My client is looking to recruit an experienced Operations Manager to engage suppliers, internal departments and customers, ensuring that the Company's business plans and objectives are met.
The successful applicant's responsibilities will include but are not limited to:
Warehouse Management:
- You will be responsible for the man management of 16 warehouse staff, managing their performance and setting objectives as well as training and disciplinary matters.
- You will ensure the warehouse conforms to QS9001 procedures.
- You will ensure that service levels are maintained which includes ensuring all delivery dates are met, that goods are labelled and packaged correctly prior to despatch and that incoming goods are booked correctly.
- You will manage and improve outbound logistics, developing freight supply relationships to ensure economical costs and ensure that the service is in line with expectations.
- You will ensure that the company's ERP, Warehouse Management and RF units are maintained accurately and used to gain further improvement.
- You will be responsible for health & safety, housekeeping standards within the building as well as upkeep, inspection and safe keeping of forklift trucks and other equipment within the building.
Internal Sales Process Management:
- You will deal with all aspects of customer service on a daily basis which includes problem solving in order to achieve highest possible customer satisfaction, reporting complaints and problems to the relevant area Sales Manager and filling in the 8D spreadsheet, describing the problem, the root cause and propose corrective actions
- You will support and maintain a high level of service for all accounts to include export
customers in France, Italy, Germany and Spain and all other non-UK countries by processing orders correctly through the ERP system and ensuring dispatch in a timely fashion.
- You will be will be responsible for all KPIs relevant to all OTIF issues
Production Management/Planning:
- You will oversee all planning of manufactured goods (including cutting of roll stock) ensuring that all manufactured and cut products are stocked at correct levels and to ensure that customer demand is met.
You will ensure full compliance with our clients Quality and Environmental procedures. Ensuring that all actions are carried out in accordance with company Quality procedures ISO9001:2008 and ISO14001:2004.
The Candidate
A strong communicator at all levels and possessing a strong team ethic, you will be comfortable working under pressure and to set KPI's. You will be well organised and be capable of planning and completing multiple tasks simultaneously. You will be highly motivated and be able to motivate those around you.
You will be degree educated, hold a relevant profession qualification or have experience of a similar position. You will have experience of warehouse management, process improvement and stock management; you will also be a strong leader who is able to demonstrate man management skills.
You will have excellent IT skills of Microsoft Office and an ERP or Warehouse management system.
Location
The office is based in Leicestershire and commutable locations include Leicester, Coventry, Rugby, Birmingham, Peterborough, Northampton, Corby, Leamington Spa, Wellingborough, Kettering Market Harborough, Oakham, Loughborough, Melton Mowbray, Derby, Burton Upon Trent, Nuneaton, Daventry, Kenilworth, Coalville, Ashby De la Zouch
Package and Rewards
£35,000 - £40,000 dependant on experience, contributory pension, 28 days holiday, Life assurance x4, child care vouchers, free on site parking and work wear supplied.
|
| Job Type |
|
Permanent |
| Contract Length |
|
Permanent |
| Start Date |
|
ASAP |
| Contact Details |
|
 |
|
|
|
|
