This is a great opportunity for an experienced MI Analyst to provide timely and accurate reporting of financial and statistical data to UK and Ireland, Region and New York Management (including the Association of British Insurers (ABI) as appropriate). Accountabilities for the role: *Reporting of & Analysis of Claims Monthly Service Standards Support to the Claims Operations Manager; *Develop and design new reports required by the business ensuring all customer needs are satisfied; *Review volume and nature of all reports and continually analyse reports for improvements; *Provide support to the Systems & Controls Officer in relation to his/her non-reporting duties. *Provision of demonstrable project support in relation to Management Information when required to Claims staff and the Claims Executive; *Provide support to team members to manage and achieve their service & quality deliverable objectives; *Work closely with the Business Solutions Officer to seek, where needed, any change in the claims system to assist in the capturing and reporting of core date for Management Reporting; *Develop and implement more meaningful reporting of financial and statistical data; *Effective monitoring, control procedures & Management Information to manage individual and team performances; *Work alongside LOB Managers to understand their requirements and provide meaningful data; *Timely delivery of all reports; *Assist in the delivery of financial analysis, key performance metrics, financial reports and variance commentary providing insightful Management Information. *Provide operational & business analysis of trends from data & other business information *Proactive management of reporting timelines & provide stakeholders with quality reports *Ensure that all reporting is produced in line with governance & agreed reporting structure Job Requirements: *Proven MI analytical experience in a similar role within Insurance (preferable) or Financial Services *Ability to evidence commitment to Customer Service having worked in a culture where Customer value is critical to the success of the business and is integral to service delivery; *Ability to review and analyse detailed statistical information; *Strong knowledge and understanding of claims business processes with particular regard to financial data; *Good working knowledge of Microsoft packages - Excel, Word, Outlook, SQL and the ability to use applications in a Windows environment; *Strong communication skills with an ability to communicate and explain data both internally and externally at all levels - essential *Excellent analytical skills applying theoretical or practical knowledge to new situations and problems; *Ability to work on own initiative and as part of a team; *Demonstrable track record of analysis and process improvement; *Excellent knowledge of company policies and procedures; *Shows ability to manage time to achieve optimum performance; *Good commercial awareness of the insurance industry; *Awareness of the impact of regulation and the FSA. About AIG American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG Property Casualty is a global market leader, one of the few truly global property casualty franchises. AIG Life and Retirement is one of the largest life insurance organizations in the U.S., and provides protection, investment and income solutions needed for financial and retirement security. United Guaranty Corporation is the marketplace leader in mortgage insurance in the U.S. Additional information about AIG can be found at (url removed) | YouTube: (url removed)/aig | Twitter: @AIG_LatestNews | LinkedIn: (url removed)

Risk Officer UK & Ireland The risk officer is responsible for ensuring the effective application of the AIG Europe Risk Management Framework in the UK & Ireland operations. Key accountabilities include: - Supporting the Head of Risk Management Operations to assess all risks to AIG Europe's strategic objectives arising in the UK & Ireland. - Maintaining and developing the AIG Europe Risk Management Framework within UK & Ireland, including the running and management of UK and Ireland Risk Committees and maintaing risk registers - Attend the UK and Ireland Executive Committees as a member of the Senior Management Team representing ERM to provide appropriate input, review and challenge to ensure risks are managed effectively by the UK and Ireland management and escalated to regional ERM / RCC as appropriate - Matrix report to the UK General Manager (CEO) - Managing a small team - Supporting the implementation of the Risk and Capital Self Assessment and reporting processes. - Supporting the embedding of risk appetite measures within UK and Ireland and providing appropriate reporting - Supporting the production of relevant risk MI including loss event reporting, to ensure regional ERM / RCC are kept appraised of changes in the profile of all risks and in particular any risks which are near or in excess of their appetite - Monitor adherence to the risk-related AIG Policies and Level 2 / Statement of Operational Standards for AIG Europe Senior level in-depth knowledge and substantial practical experience of: * Developing, implementing and managing an enterprise risk management framework * Familiarity with relevant financial statement disclosures * Familiarity with risk-to-capital modeling: o Awareness of the uses and limitations of statistical approaches o Modelling awareness * Practiced at managing relationships with regulators * Team leadership About AIG American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG Property Casualty is a global market leader, one of the few truly global property casualty franchises. AIG Life and Retirement is one of the largest life insurance organizations in the U.S., and provides protection, investment and income solutions needed for financial and retirement security. United Guaranty Corporation is the marketplace leader in mortgage insurance in the U.S. Additional information about AIG can be found at (url removed) | YouTube: (url removed)/aig | Twitter: @AIG_LatestNews | LinkedIn: (url removed)

To help AIG move toward our goal of an optimized, customer-centric Global Claims organisation, a new Centre of Excellence for Fraud is being implemented. Global Investigative Services (GIS), our fraud-fighting team, will be responsible for preventing, identifying and investigating suspicious claims activity across all Lines of Business. In the UK, the existing fraud teams will merge to create a single Specialist Investigation Unit. This exciting new role will require you to use your thorough understanding of insurance, claims processes and fraud investigations to collaborate with adjusters and claims managers to effectively manage the fraud risk to AIG, helping build the most valued insurance company in the UK. Main Accountabilities: * To collect basic information related to all manual and automatic referrals * To conduct a thorough analysis of all incoming suspicious claims referrals. * To make the determination if referrals meet established requirements, and should be sent to the investigative team. * To conduct segmentation of accepted referrals by type of investigation required and complexity * To provide coaching and feedback to adjusting and claims management personnel on the quality of referrals. * To track metrics and evaluate trends in metrics to be shared with senior management. * To evaluate quality of automated referrals and propose adjustments to criteria to improve quality of those referrals. Position Requirements: * Strong working knowledge of insurance or fraud investigations (multi-lines a plus) - essential * Thorough understanding of insurance and claims processes - essential * Ability to drive anti-fraud program initiatives for claims operations within assigned region of responsibility. * Ability to interact with and brief regional management. * Ability to provide guidance and training support to entry level triage analyst and Claims Adjusters * Exceptional verbal and written communication skills * Experience with claims management, case management and desk investigative search tools. About AIG American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG Property Casualty is a global market leader, one of the few truly global property casualty franchises. AIG Life and Retirement is one of the largest life insurance organizations in the U.S., and provides protection, investment and income solutions needed for financial and retirement security. United Guaranty Corporation is the marketplace leader in mortgage insurance in the U.S. Additional information about AIG can be found at (url removed) | YouTube: (url removed)/aig | Twitter: @AIG_LatestNews | LinkedIn: (url removed)

We are seeking an experienced Casualty Claims Adjuster to handle Line of Business (LoB) portfolio of claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders. You will also be required to provide a high standard of customer service and adherence to legal and regulatory requirements. Functional Responsibilities: Managing key claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a high standard of customer service. Ensuring effective vendor and litigation management on Complex claims within a personal allocation. Broader internal / external stakeholder communication where required Strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes Contribute to maintenance of best practice procedures for (LoB) Complex claims, consistent with global best practice. Demonstrate a high standard of technical claims competence. Accountabilities: Timely, accurate and customer focused claim resolution, minimising indemnity exposure and mitigating vendor and legal expense Effective communication of key Complex claims and (LoB) portfolio messages to internal stakeholders. Financial control through consistent reserve and other financial transaction discipline Accurate and consistent policy Job Requirements: Well developed specialist knowledge in handling Employers Liability and General Liability claims together with a detailed working knowledge of the legal and regulatory environment within which such claims are handled - Essential Experience of disease an advantage Policy language skills enabling accurate and consistent policy wording interpretation A working knowledge of legal / regulatory and litigation / procedural requirements for their line of business Experience in negotiation, mediation, arbitration and ADR skills Experience in effectively following up on recommendations from technical claims audits and continuous claim handling improvement Possessing a legal qualification would also be advantageous About AIG American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG Property Casualty is a global market leader, one of the few truly global property casualty franchises. AIG Life and Retirement is one of the largest life insurance organizations in the U.S., and provides protection, investment and income solutions needed for financial and retirement security. United Guaranty Corporation is the marketplace leader in mortgage insurance in the U.S. Additional information about AIG can be found at (url removed) | YouTube: (url removed)/aig | Twitter: @AIG_LatestNews | LinkedIn: (url removed)

Use your recovery/subrogation and claims experience in this newly created Recoveries team, to pursue recoveries and subrogation and to maximise amounts received from third parties who are wholly responsible or share liability for damages paid to claimants by AIG. Main Accountabilities: * Review files to determine if recovery is feasible, investigation and evaluation of liability issues, and proactive follow up with all relevant parties. * Ensure all data is accurately captured. * To be flexible within your role and to support all areas of the team and the business. * To work within agreed standards, limitations and authorities and comply with regulatory and risk management responsibilities Job Requirements: * Proven claims experience, with knowledge of subrogation procedures - essential * Good written communication skills * Confident telephone manner * Good knowledge of MS Office * Excellent customer service skills * Good organisational skills * Minimum grade C GCSE or equivalent qualification in English language and mathematics * Positive attitude to change About AIG American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG Property Casualty is a global market leader, one of the few truly global property casualty franchises. AIG Life and Retirement is one of the largest life insurance organizations in the U.S., and provides protection, investment and income solutions needed for financial and retirement security. United Guaranty Corporation is the marketplace leader in mortgage insurance in the U.S. Additional information about AIG can be found at (url removed) | YouTube: (url removed)/aig | Twitter: @AIG_LatestNews | LinkedIn: (url removed)

Support the winning of new distribution initiatives by managing the bid management process Manage implementation of secured distribution initiatives Manage existing service delivery to existing schemes and facilities in conjunction with key stakeholders Manage facilities pipeline and engage key stakeholders at appropriate times. Monitor performance of new facilities in relation to targets set, agree and implement corrective actions with key stakeholders where necessary Implementation of actions required due to regulatory changes internally and externally Work within agreed decision making standards, limitations and authorities Comply with key regulatory and risk management responsibilities Carry out your accountabilities and objectives within the framework of AIG UK's TCF policy ACII preferable Proven project management experience Strong commercial insurance background Proven scheme, affinity or underwriting agency management capability Knowledge of internal products, processes, systems and financial reporting Knowledge of legal and compliance requirements Key influencer About AIG American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG Property Casualty is a global market leader, one of the few truly global property casualty franchises. AIG Life and Retirement is one of the largest life insurance organizations in the U.S., and provides protection, investment and income solutions needed for financial and retirement security. United Guaranty Corporation is the marketplace leader in mortgage insurance in the U.S. Additional information about AIG can be found at (url removed) | YouTube: (url removed)/aig | Twitter: @AIG_LatestNews | LinkedIn: (url removed)

This is a great opportunity to use your confident communication skills, working within the Recoveries team, to pursue recoveries and subrogation (amounts received from third parties who are wholly responsible or share liability for damages paid to claimants by AIG). The role will involve recovery of deductibles, pursing subrogation opportunities across all major lines of business, and recording and entering of all monies recovered onto the computer system. The role will involve maintaining accurate records to show the current position of recoveries. A good, confident telephone manner is necessary, as the majority of recoveries will be pursued by phone. Role Requirements: * Good written communication skills * Confident telephone manner * Good knowledge of MS Office * Excellent customer service skills * Good organisational skills * Experience in a claims or recovery environment * Minimum grade C GCSE or equivalent qualification in English language and mathematics * Positive attitude to change . About AIG American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG Property Casualty is a global market leader, one of the few truly global property casualty franchises. AIG Life and Retirement is one of the largest life insurance organizations in the U.S., and provides protection, investment and income solutions needed for financial and retirement security. United Guaranty Corporation is the marketplace leader in mortgage insurance in the U.S. Additional information about AIG can be found at (url removed) | YouTube: (url removed)/aig | Twitter: @AIG_LatestNews | LinkedIn: (url removed)

Role Purpose: To provide analytical and data management support to the European Compensation team and HR colleagues across 26 countries in Europe. Maintain databases and manage regional and global processes to ensure data accuracy and adherence to timelines. Work collaboratively across the organisation, providing analysis and reporting as necessary. Role Accountabilities: * Provide accurate and timely data analysis and reporting. * Collaborate with HR Operations team to ensure data is accurate on all databases and reporting is optimised. * Maintain databases for key compensation elements that are not captured in any other system. Provide complete & accurate data to Global Compensation from such databases at short notice. * Support the implementation of global programmes on grading and the AIG compensation philosophy. * Resolve grading and compensation queries, seeking appropriate guidance as necessary. * Produce analyses that allow Compensation and HR Managers to make informed decisions on grading and compensation, using relevant market data where necessary. * Collate accurate data and submit to external salary surveys. * Support the Compensation Year End processes for Europe both within the Region and liaising with Global Compensation. * Continually strive to improve manual processes both within the regional compensation team and with partners in HR and other compensation teams. Position Requirements: * Highly numerate and articulate. * Strong analytical skills with excellent attention to detail. * Ability to produce high quality work to tight deadlines. * Good communication and relationship skills. * Proactive approach to work. * Able to work across all levels of the organisation. * Experience of working with external market data providers and using their output. About AIG American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG Property Casualty is a global market leader, one of the few truly global property casualty franchises. AIG Life and Retirement is one of the largest life insurance organizations in the U.S., and provides protection, investment and income solutions needed for financial and retirement security. United Guaranty Corporation is the marketplace leader in mortgage insurance in the U.S. Additional information about AIG can be found at (url removed) | YouTube: (url removed)/aig | Twitter: @AIG_LatestNews | LinkedIn: (url removed)

Executive Assistant to the Executive Director, Human Resources, EMEA and Support to the EMEA Regional HR team Role summary This position will provide the detailed coordination and management of the office of the Executive Director, Human Resources, EMEA. The role will assist in the smooth running of the HR department and will be a key representative of the HR team to its clients and colleagues at all levels of the organisation globally. The position will provide direct support to the Executive Director, Human Resources, EMEA and will act as the coordinator of the activities and team support to the team of HR professionals in the Cheapside office. The position demands skills in managing changing agendas, operating at a fast pace, dealing with conflicting demands and stakeholders and working within a team. Tact and diplomacy will be critical along with attention to detail and a customer friendly attitude. Accountabilities in the role: * Compiling data from multiple sources leading to the consolidation of reports. * Extensive travel arrangements covering local, national and international destinations, including obtaining visas * Liaising with executive level professionals, internal departments and external clients * Conference/meeting organisation, including coordination of catering * Preparation, analysis and maintenance of expense spreadsheets and managing expenses * Preparing PowerPoint presentations * Diary management * Organising meetings, co-ordinating room bookings & conference calls * Document production (including drafting, editing, proof reading, photocopying and binding) * Coordination of the monthly and annual departmental budget with the regional Finance team * Minute taking during meetings, as needed * Answering the phone, fielding calls, responding to and dealing with queries, relaying accurate messages * Opening post, managing e-mails and where necessary replying to correspondence * Controlling all signatory requests * Keeping general filing up to date * Other ad hoc administrative and project duties as required * Provide PA back-up support to others when needed * Support the needs of the other members of the leadership team or staff as needed Experience & Qualifications Required: * Prior senior secretarial experience is essential * Must be professional with internal and external clients, and have the ability to communicate effectively at all levels * Must be analytical and ideally numerical as well as possess excellent systems skills * Will have the ability to learn new skills quickly and use own initiative * Must be a highly organised individual with first rate secretarial skills * A high level of attention to detail is a must * Must have excellent written and verbal communication skills * Must have the ability to respond to conflicting demands which may be on an urgent and ad-hoc basis, and prioritise workload appropriately * Confidentiality and integrity is paramount * Advanced knowledge of Microsoft packages (Word, Excel and Powerpoint) * Professional Secretarial Qualification e.g. Pitmans/RSA is preferred * Human Resources and Insurance or financial services industry experience is preferred About AIG American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG Property Casualty is a global market leader, one of the few truly global property casualty franchises. AIG Life and Retirement is one of the largest life insurance organizations in the U.S., and provides protection, investment and income solutions needed for financial and retirement security. United Guaranty Corporation is the marketplace leader in mortgage insurance in the U.S. Additional information about AIG can be found at (url removed) | YouTube: (url removed)/aig | Twitter: @AIG_LatestNews | LinkedIn: (url removed)

We are very pleased to be offering this opportunity for an experienced team secretary to provide administrative support to a small team of Senior Managers based in our Curzon Street offices . This is a busy and challenging role requiring drive, initiative, professionalism and first rate secretarial skills. Role responsibilities: - Providing Executive Assistant support to a team of Senior Managers. - Extensive diary management, co-ordinating meetings (including booking rooms, greeting guests, arranging sandwich lunches or restaurant bookings) - Answering the phone, fielding calls, responding to and dealing with queries, relaying accurate messages etc. - opening post, managing e-mails and where necessary replying to correspondence - Managing expenses - Preparing power point presentations - Consolidating reports and providing synopsis from the findings - Carrying out research, analysing data and compiling relevant information for review - Producing management information upon request e.g. - Trip preparation notes and agenda management - coordinating overseas travel schedules and booking arrangements - Providing general administrative support, as required, such as co-ordinating overseas travel, expense management and reporting - Liaising with both senior management and internal departments - Project management duties may include: - Administering the quarterly review process - Ad hoc administrative and project duties, as and when required - Professional manner with internal and external clients, and ability to work with people at all levels - Solid experience in a similar role is essential - Excellent analytical, numerical and systems skills - Ability to learn new skills quickly and use initiative - Highly organised with first rate secretarial skills - Excellent written and verbal communication skills - Excellent knowledge of Powerpoint, Excel and Word advanced level) - Focus on producing accurate, high quality work - Ability to respond to conflicting demands which may be on an urgent and ad-hoc basis, and prioritise workload appropriately - Confidentiality and integrity is paramount - Flexibility when we have deadlines About AIG American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG Property Casualty is a global market leader, one of the few truly global property casualty franchises. AIG Life and Retirement is one of the largest life insurance organizations in the U.S., and provides protection, investment and income solutions needed for financial and retirement security. United Guaranty Corporation is the marketplace leader in mortgage insurance in the U.S. Additional information about AIG can be found at (url removed) | YouTube: (url removed)/aig | Twitter: @AIG_LatestNews | LinkedIn: (url removed)

This is an exciting opportunity for a recently qualified Graduate to join our organisation as an Assistant FP&A Analyst. The role is to assist in the analysis of the P&L across the Operations and Systems Functions covering estimates, budgets and actual results. The role provides the opportunity for career development within a market leading Financial Services organisation. Accountabilities - Timely delivery of financial reports including estimates, budgets and actual results - Timely delivery of weekly and monthly reports to key stakeholders - Assist in the delivery of financial analysis, key performance metrics, financial reports and variance commentary providing insightful management information - Ensure data in the Cognos and Clarity system is maintained to reflect actual results, current estimate and budget - Prepare Project Cost Reports and further analysis to support EMEA wide Functional charges - Assist in the annual budget process and the quarterly estimate process. - Ensure all Financial Planning & Agency related requests are dealt with in a timely and efficient manner - Ad-hoc tasks as required - Recent Graduate in a Finance related discipline - Desire to study / part qualified ACCA/CIMA - Highly driven and motivated individual - Keen to develop and committed to delivering high quality output - Excellent interpersonal skills - Some experience using data & reporting systems advantageous - Able to deal with high volumes of data within a fast-paced and pressured environment Experienced in working to deadlines Excellent written and oral communication skills Team player Fast learner About AIG American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG Property Casualty is a global market leader, one of the few truly global property casualty franchises. AIG Life and Retirement is one of the largest life insurance organizations in the U.S., and provides protection, investment and income solutions needed for financial and retirement security. United Guaranty Corporation is the marketplace leader in mortgage insurance in the U.S. Additional information about AIG can be found at (url removed) | YouTube: (url removed)/aig | Twitter: @AIG_LatestNews | LinkedIn: (url removed)

We are very pleased to be offering this opportunity for an experienced Financial MI and Reporting Analyst to support our Receivables department in a key role. Scope of role:- To manage, develop and produce reports & data for the UK-based receivables Management team and related staff Key Responsibilities - Maintain & produce standard reports as required by the UK receivables team - Produce month end management reports and work with all areas of finance to comply with deadlines - Monitor data integrity to ensure accurate and timely broker reconciliations - Work with all areas of receivables to standardise and develop automated manipulation of incoming data - Manipulate broker download to specified format for completion of daily and monthly reconciliations of broker ledgers against AIG receivables ledger within specified timeframe - Provide standard and ad hoc management data (reports) as required - Work with compliance and internal/external auditors to provide data and analytics to meet audit requirements - Prepare data and analytics for senior management presentations as required Essential Requirements: - Good working knowledge of data mining / Business Intelligence (BI) systems - Advanced knowledge of Excel & Access - Strong verbal and written communication skills - Advanced understanding of reconciliation guidelines and financial accounting - Able to work under pressure and to strict deadlines - Able to apply strong analytical skills and thought processes - Attention to detail and quality assurance - Able to interact effectively with people across all levels of the business - Willingness to travel when necessary Desirable - Understanding of Insurance principles - Experience and knowledge of SAP reporting functionality PLEASE STATE SALARY REQUIREMENTS ON APPLICATION About AIG American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG Property Casualty is a global market leader, one of the few truly global property casualty franchises. AIG Life and Retirement is one of the largest life insurance organizations in the U.S., and provides protection, investment and income solutions needed for financial and retirement security. United Guaranty Corporation is the marketplace leader in mortgage insurance in the U.S. Additional information about AIG can be found at (url removed) | YouTube: (url removed)/aig | Twitter: @AIG_LatestNews | LinkedIn: (url removed)

Position Description - Job Highlights. *Oversight and planning of Quality Management initiatives across the project portfolio within the Systems EMEA group. *This will involve enhancing processes to project and programmes and monitoring progress, within an overall Quality Framework. *The candidate will carry out Quality Management over development projects, analysis of process issues, and regular assessment and measurement of QM practices, including KPIs and dashboard reporting. *The candidate will also be performing project audits/health checks within a regular reporting cycle. *The successful candidate will have a strong background in IT development methods, IT process improvement and quality assurance. *Further experience of CMMI, ISO quality standards and IT Project Management methodologies is preferred. Key responsibilities *Undertaking Quality Management audits *Ensuring adherence to all controls and compliance requirements *Developing & maintaining a QM framework *Identifying areas for improvement and developing action/improvement plans working with local Heads of Delivery and project managers. *Delivering the Quality Framework to verify compliance with quality controls and industry best practice. *Identifying and assessing non-compliances and ensuring corrective actions are agreed and followed up effectively. *Acting as a source of advice on project management and systems delivery best practice. *Producing and analysing Quality metrics and data, providing M.I. to senior management. *Ensuring quality management system documentation is in accordance with agreed standards. *Representing the Systems and Information Management team at project and programme meetings. *Liaising with PMO and QM colleagues to support consistent service delivery. Position Requirements *Strong working knowledge of Quality Management Systems and ability to implement in the business. *Be educated to degree standard. *Have excellent knowledge of the software development process *Have working knowledge of good project management practice *Have a hands-on attitude and adaptable approach. *Have excellent attention to detail and problem solving skills. *Be innovative and have good multitasking capabilities, as well as good consulting skills. *Experience within the financial services sector working with Quality Systems. *Broad Quality Assurance experience, including ISO9001, in regulatory and project audits, systems processes, and process improvement. About AIG American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG Property Casualty is a global market leader, one of the few truly global property casualty franchises. AIG Life and Retirement is one of the largest life insurance organizations in the U.S., and provides protection, investment and income solutions needed for financial and retirement security. United Guaranty Corporation is the marketplace leader in mortgage insurance in the U.S. Additional information about AIG can be found at (url removed) | YouTube: (url removed)/aig | Twitter: @AIG_LatestNews | LinkedIn: (url removed)

Position Description - Job Highlights *PMO Analyst role within Systems EMEA, Information and Management function. (SIM) *Provides PMO functional, technical and operational support to PMs within Systems EMEA Region projects and programmes. *Provide support and assistance in project and programme level data collection, analysis, reporting and general feedback to System Portfolio Management *Provides PMO support, advise and training to project and programme teams within Systems EMEA Region to include, status reporting, financial tracking and reporting, milestone tracking and reporting, risk, issue, assumption and dependency management and reporting and change management. *Provides PMO support, advise and training to project and programme teams within Systems EMEA Region in relation to corporate governance, process and standards. *Analyse projects and programmes information to identify, report and provide recommendations regarding exceptional conditions, requirements, risks and opportunities to Portfolio management *Promote the adoption of and adherence Systems EMEA, Regional and Global standards, procedures, processes, tools and deadlines. Key responsibilities *Understand and communicate Corporate, Regional and Systems EMEA PMO processes and priorities so as to develop, implement and maintain IT management and reporting frameworks. *Promote the adoption of and adherence to Systems EMEA, Regional and Global standards, procedures, processes, tools and deadlines. *Provision of planning support service to projects and programmes. *Provision of Risk, Issue, Assumptions and Dependency support to the projects and programmes. *Provision of administrative support to projects and programmes including PPM updates. *Provision of support to Portfolio Management on project and programme deep dives. *Working with the SIM team, to set up and support the Systems EMEA Governance framework in projects and programmes. *Support and advise the projects and programmes on PM Standards and Procedures and tools including PPM. *Monitor and report on compliance to management processes and cycles. *Perform regular quality performance review of projects, programmes and portfolio as required. *Provide portfolio analysis and reporting to SIM management as required *Liaise with PMO, QA and Reporting colleagues to support consistent service delivery. Leadership skills *Excellent communication skills with people at all levels of the organisation. *Ability to adopt to an accountable and collaborative team-based environment. *Demonstrable stakeholder management skills and experience of dealing with a wide range of stakeholders. *Ability to build relationships with a range of stakeholders, providing support, assistance and advice in a constructive and professional manner. *Strong interest in working in an international environment, with appreciation of, and respect for, diversity in the workplace. *Strong interest in organisational performance, compliance to standard frameworks, management information, process improvement and change management. Technical skills *Experience working in a structured project environment or portfolio office. *Strong awareness of software development lifecycle and related principles. *Strong awareness of project and portfolio management lifecycle and disciplines *Intermediate to advanced MS project skills *Intermediate to advanced MS Excel and reporting skills. (e.g. pivots, graphs, business objects) *Advanced written and presentation skills. *Ability to work on complex problems requiring detailed analysis and evaluation. *Preferably with financial services background or in process / transaction-led business. *Bachelor's degree in computer science /engineering / business-related field with a proven track record of continuous skill development. About AIG American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG Property Casualty is a global market leader, one of the few truly global property casualty franchises. AIG Life and Retirement is one of the largest life insurance organizations in the U.S., and provides protection, investment and income solutions needed for financial and retirement security. United Guaranty Corporation is the marketplace leader in mortgage insurance in the U.S. Additional information about AIG can be found at (url removed) | YouTube: (url removed)/aig | Twitter: @AIG_LatestNews | LinkedIn: (url removed)