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Sage (UK) Limited

North Park , Newcastle Upon Tyne , Tyne and Wear , NE13 9AA

20 jobs from Sage (UK) Limited

Job Title Solutions Architect Location Newcastle upon Tyne, Tyne and Wear Job Number 113582893 Posted 22/02/2012 (09:27) Agency/Employer Sage (UK) Limited Description About Us Sage (UK) Limited, a subsidiary of The Sage Group plc, is a leading supplier of business software and services to 6.2 million customers worldwide. With headquarters in Newcastle upon Tyne, Sage Group now employs 13,100 people across the world. Our IS Architecture and Security function is accountable for defining and governing our technology strategy and roadmap blueprint. The function provides governance of solution designs, technology, tool selection and supplier management. About the role We’re currently expanding our existing Architecture Team to improve our service to the business and ultimately our customers. We’re looking for three Solutions Architects with a specialism in either ERP, CRM or Data Quality, Design & Integration. These roles will work very closely with our Enterprise Development teams to ensure that our technical designs are robust and aligned with our overall strategic architectural blueprint. Within this role you’ll be ultimately accountable for translating a business plan into credible solution designs, whilst engaging and influencing your key stakeholders to ensure the right solutions are in place. You’ll ensure your solutions are fit for purpose, value for money and fully support our strategy. Skills and Experience We’re looking for a deep technical expert in overall solution design with strong experience of application solution architecture design, functionality and data. You’ll have proven experience in designing solutions to meet business needs and ideally a background in software development or system integration. You’ll also be experienced in articulating tangible benefits for solutions, and documenting and presenting solutions. An understanding of development standards and methodologies in addition to knowledge of architecture methodologies would be highly advantageous. CRM, ERP or data quality, design & integration experience would is also highly desirable. Who we’re looking for We’re looking for you to have a natural ability to take a business problem and turn it into real solutions, backed up by a well thought our iterative plan. You’ll have excellent research skills with the ability to think differently to help us to achieve our business goals. You’ll also be confident to lead development and service management teams to ensure your designs are effectively delivered. We’re looking for impressive communication skills to enable you to develop strong working relationships throughout IS, ensuring the right business needs are captured and your solution design delivers what is required. You’ll also work closely our Strategic Partnerships Manager to engage the right suppliers and partners. Job Type Permanent Contract Length N/A Start Date asap Contact Details

Job Title Systems Development Manager Location Newcastle upon Tyne, Tyne and Wear Job Number 113582599 Posted 21/02/2012 (09:15) Agency/Employer Sage (UK) Limited Description About us Our IS Enterprise Development function provides technical solutions for internal customers. This includes developing, configuring, customising, integrating, and testing systems used to enable the Sage UK & Ireland business to operate effectively. The ERP team delivers and maintains a portfolio of Enterprise Resource Planning services (in areas such as Finance, People, Operational Sales) at our state-of-the-art headquarters near Newcastle upon Tyne. About the role We have a fantastic opportunity for a Systems Development Manager to lead our ERP team. Reporting to the Head of IS Enterprise Development, you'll be responsible for leading the build, enhancement and maintenance of ERP Information Service capabilities for the UK and Ireland region, thus enabling Sage’s business plans and long term objectives to be met using the identified architecture. You'll provide exceptionally strong leadership and a clear vision to a team of team leaders, technical and subject-matter specialists and will deliver an extraordinary customer experience through Enterprise Information Systems enabling the Company to adapt to the rapid changes of a global marketplace. This senior management role will involve delivery of major new systems, evolution and maintenance of existing systems, quality assurance of technical solutions, and working with the Business Management team to embed systems into commercial departments through highly effective change and project management Skills and experience Coming from a Software development background, you'll have a first-class understanding of best practice development tools/methods, and be experienced in the evaluation, development, installation and configuration of new applications, systems, software, products and/or services. You'll have a deep understanding of business and technical integration, interfaces and data conversion, system setup and configuration which will result in accurate planning and estimation. Your proven ability to shape and lead time-sensitive projects and manage significant resources (both people and financial) will be coupled with excellent communication, relationship management, influencing and presentation skills - including the presentation of technical proposals to senior business and/or IS management. A self-starter, with excellent organisational skills and disciplined attention to detail, you will also have very clear commercial focus and strong business acumen. You will be able to align deliverables to Sage’s business plans and long-term objectives; manage a diverse set of stakeholders (internal and external); set and achieve stretching objectives; successfully deliver concurrent projects; as well as lead, coach, develop, motivate and inspire a team of technical experts. You will have been operating at a senior level with significant management and leadership experience of diverse teams, and be able to demonstrate a successful track record of delivering Enterprise-wide Information Services in a professional development department. Who we're looking for A candidate with that unique blend of technical strength and strong leadership skills that will inspire their team to consistently deliver technical solutions to support the continued growth of the company. You'll be passionate and demonstrate integrity and personal commitment, whilst taking personal accountability for consistently delivering high quality solutions. You will create the conditions for the team to succeed by energising and motivating others to deliver the exceptional, and will celebrate their successes. Job Type Permanent Contract Length N/A Start Date asap Contact Details

Job Title Data Analyst Location Newcastle upon Tyne, Tyne and Wear Job Number 118438229 Posted 16/02/2012 (15:51) Agency/Employer Sage (UK) Limited Description Here at Sage SBD Contract Management we’re passionate about our customers. And with lots of customers to talk to we have a lot to do. But just as important as the number of customers we have is the relationship we share with each and every one. Being part of the Contract Management Team, you’ll have a big part to play in those relationships We’re currently recruiting for a Data Analyst to be responsible for co-ordinating all customer data for our SBD Sage Cover Contracts Department. Using your knowledge of the needs of the sales and retentions areas of the SBD Contracts department, you’ll ensure that we are utilising our customer data in the most effective and efficient way, giving us the optimal commercial return whilst ensuring we provide a great customer experience. You’ll take responsibility for effective communication of a robust data plan to all relevant areas, working closely with the Operations Team, the Sales and Retentions management community and colleagues in Commercial and Marketing. You’ll also create a set of departmental change control and audit processes that protect the integrity of our customer data management and control mechanisms. To be successful, you’ll have an in depth understanding of data management and control mechanisms, and have an understanding of the impact the actions of the sales department have on the integrity of data. Experience of manipulating large volumes of data, and use of different file types including CSV, XLS, TXT would be highly desirable. Experience of using Crystal Reporting and some Visual basic knowledge would also be an advantage. You’ll have an excellent knowledge of Excel with the ability to interpret data, understand what it is telling us, articulate data insights early, and make recommendations accordingly. You’ll need an acute attention to detail, initiative, and excellent analytical and communication skills. If this sounds like the role for you; we'd love to hear from you! Job Type Permanent Contract Length N/A Start Date ASAP Contact Details

Job Title Systems Administrator Location Newcastle upon Tyne, Tyne and Wear Job Number 113579904 Posted 10/02/2012 (09:45) Agency/Employer Sage (UK) Limited Description Systems Administrator - Windows Newcastle upon Tyne We’ve exciting opportunities to join the new Products & Services team as a Systems Administrator. This role will be responsible for ensuring our Online Products & Services (the products & services our customers use to run their business) operate to an optimum service availability, provide a great customer experience, are trusted & secure. You'll be part of a team of specialists, delivering extraordinary customer experience every time a customer uses their product. It's vital that all our on line products are available at all times and operate to high customer standards so it's important that you understand the commercial impact on our business. Your key accountability is the uptime, performance and security of our online products & services across the UKI region. In addition to monitoring and managing these services on a 24x7 basis, you will develop and deliver targeted Service Improvement Plans. Ideally you’ll be familiar with web technologies and have solid experience building and supporting highly available internet/intranet delivered applications. Experience in the following technologies and tools would be preferable: Java Application Servers (e.g. WebLogic, WebSphere, JBoss), Web Servers (e.g. IIS, Apache), Server Operating System Administration (Windows Server, Linux) and Enterprise Monitoring tools. The ability to build strong working relationships quickly is essential as you'll be working closely with strategic 3rd party organisations alongside product business teams, R&D and IS to ensure the delivery of a robust service offering for our customers. We're looking for someone who can thrive in an environment where you have to work to tight deadlines and commercial pressure. You'll have excellent communication skills demonstrating the ability to communicate clearly through both written and verbal mediums. You'll have a methodical eye for detail and strong troubleshooting skills. This is an ideal opportunity for someone who has the passion, commitment and drive to deliver extraordinary customer experiences in a new Sage division. We would be particularly interested in applicants that have had previous experience of supporting highly available customer facing web services that are cloud based. If this sounds like the role for you; we'd love to hear from you! Job Type Permanent Contract Length N/A Start Date April Contact Details

Job Title Product Manager Location Newcastle upon Tyne, Tyne and Wear Job Number 113579230 Posted 08/02/2012 (12:56) Agency/Employer Sage (UK) Limited Description At Sage Online, we’re passionate about helping small businesses work smarter. We create innovative online services for small businesses and their accountants. A comparatively new team within Sage UK Limited, we launched our first service, Sage One, in January 2011. Aimed specifically at sole traders and small businesses, Sage One is an online service that simplifies the way business owners and bookkeepers can manage their finances and collaborate with their accountants. Designed to be simple and easy to use, with anywhere, anytime access to business and financial information, and supported by Sage’s award-winning customer service, Sage One has small business interests at its heart. We have an exceptional opportunity for a Product Manager to join the Sage Online team. This leadership role is responsible for managing the strategic and tactical direction of financial applications and services, ensuring that a new financial web application evolves to meet current and future business needs. Working in Sage Online is a tremendous opportunity. You'll have a strategic approach, as well as being accomplished at managing detail. You'll have accounting experience, ideally within a small business and understand the processes in supporting the development of web-based applications. You'll work with the Product Marketing Manager to develop a thorough understanding of small businesses needs and pain points. You'll also be the expert on key market dynamics, such as market size and segmentation, the competitive and legislative environments, and other influences for web applications and services. You'll support the functional design of applications by consulting experts to understand core processes and compliance, and use this to influence the visual design in a way that allows flair and creative innovation to flourish, by discussion with the Designer, Marketing Manager and Product Development Manager. We're looking for someone who gets a buzz out of being part of a successful team and understands how to motivate peers and colleagues. You'll have an entrepreneurial spirit and a passion for using the web to manage business. To succeed as Product Manager you'll also need to be a strong decision maker with excellent communication and influencing skills. While a lot of support will be provided to this role it requires high levels of self motivation, resilience, drive and initiative. You’ll have a proven business acumen and extensive product management experience in a software company with a proven track record of delivering high growth results. You will have demonstrable experience in managing products through the whole product lifecycle. You will also have excellent accounting knowledge, ideally from within a small business environment. Demonstrable past results in managing products from concept to end-of-life. We’re looking for a highly motivated individual, bringing the drive to improve the business within area of specialism. The successful candidate will be an effective decision maker, able to engage in robust debate and negotiate strategic requirements against short-term business pressures within area of specialism. A high-level of communication skills are a must, including the ability to present highly complex ideas while anticipating the potential objections in order to influence others at a senior level. The candidate will be comfortable with putting into practice advanced financial models using related tools, particularly Excel. We’re looking for someone who possesses extremely effective problem solving skills with the ability to identify key issues and patterns from seemingly conflicting data and spots new, perhaps less obvious solutions. Job Type Permanent Contract Length N/A Start Date ASAP Contact Details

Job Title Product Development Manager Location Newcastle upon Tyne, Tyne and Wear Job Number 113579204 Posted 08/02/2012 (12:24) Agency/Employer Sage (UK) Limited Description At Sage Online, we’re passionate about helping small businesses work smarter. We create innovative online services for small businesses and their accountants. A comparatively new team within Sage UK Limited, we launched our first service, Sage One, in January 2011. Aimed specifically at sole traders and small businesses, Sage One is an online service that simplifies the way business owners and bookkeepers can manage their finances and collaborate with their accountants. Designed to be simple and easy to use, with anywhere, anytime access to business and financial information, and supported by Sage’s award-winning customer service, Sage One has small business interests at its heart. We have an exceptional opportunity for a Product Development Manager to join our Online Applications team. This is a leadership role responsible for managing both the software development and test teams and is central to the success of our online applications. Within this role, you’ll work closely with the commercial team to create and evolve the online application strategy and roadmap, whilst effectively leading and directing your team to achieve key deliverables. As PDM for Online Applications, you’ll take responsibility for the end-to-end process of the product development life cycle, defining project responsibilities for teams and project members. You will ensure detailed business analysis and the highest level of quality is achieved to meet our customers’ needs. Creating web-based applications at Sage is a tremendous opportunity. We’re looking for an experienced Technical Product Manager who is both strategic in their approach as well as accomplished in their ability to lead, motivate and inspire teams of developers and testers operating in an agile environment. It is essential that you have experience of project managing agile teams. We follow a truly Agile development methodology and proven project management/Scrum experience is essential, yet you’ll be able to demonstrate how this can be managed in a way that allows flair and creative innovation to flourish. You will need a strong understanding of native web technologies and emerging web platforms and be familiar with SOA and ORM approaches. Experience of managing highly available secure applications and mitigating the related risks would be beneficial in this role. The ability to demonstrate success in delivering international projects would be desirable. We are fortunate to have a highly talented team of developers and testers and wish to complement them with an inspirational leader. We need someone who gets a buzz out of seeing their people succeed and understands how to motivate them. You will have an entrepreneurial spirit and a passion for software engineering. Finally, to succeed as Product Development Manager you will also need to be a strong decision maker with excellent communication and influencing skills. While a lot of support will be provided to this role it requires high levels of self motivation, resilience, drive and initiative. Job Type Permanent Contract Length N/A Start Date ASAP Contact Details

Job Title Tester Salary/rate £25000 - £30000/annum Location Newcastle upon Tyne, Tyne and Wear Job Number 113579169 Posted 08/02/2012 (11:17) Agency/Employer Sage (UK) Limited Description We currently have a fantastic opportunity to join our Testing Services Team within our busy Information Services department. This role will provide you with the opportunity to own the Testing of all IS services from static testing in the planning phases through to dynamic test execution. On a daily basis you'll have many considerations and challenges. Our work load consists of large scale projects to minor daily changes. You'll be responsible for ensuring all changes are tested thoroughly and will be responsible for writing test plans, test conditions and test scripts, executing tests, bug management, coordinating User Acceptance Testing and writing automation tests. We’re a successful team of testers, who work flexibly and have our customer's needs at the heart of what we do. Our aim is to have highly available services that are simple and easy to use and free of priority 1 & 2 issues. In order to achieve this you must be an experienced tester, with the ability to carry out both static and dynamic tests, using multiple testing techniques and have an aptitude for test automation. We work on multiple projects at one time so it is important that you enjoy working in a fast paced and delivery focussed environment that brings new challenges on a daily basis. Experience of BI and corporate reporting testing would be advantageous. We'll need you to be comfortable working on your own initiative, finding and delivering suitable solutions to problems both individually and on a team basis. Job Type Permanent Contract Length N/A Start Date asap Contact Details

Job Title Web / Graphic Designer Location Manchester, Greater Manchester Job Number 113578912 Posted 07/02/2012 (16:42) Agency/Employer Sage (UK) Limited Description We're looking for an enthusiastic Web / Graphic Designer with some marketing exposure to join the Sage Construction team. Working within the Sage brand guidelines and closely with the Marketing Manager and Marketing Programmes Manager, you will assist in the execution of Sage Construction’s marketing plan. In particular, there will be an emphasis on website maintenance and the design of marketing materials (collateral, adverts, digital material, emails, direct mail). In addition, you’ll support general marketing activity. This will include the creation and delivery of prospect, customer and internal communications; assistance with the co-ordination of events; liaising with internal teams and third parties (printers and other suppliers); and the management and processing of enquiries and leads. You'll have skills in Dreamweaver, ASP, HTML, JQuery and CSS. You’ll also have a sound understanding of print production, SEO, PPC advertising and Google Analytics. Ideally, you'll be a creative and quality-conscious graduate who has worked in a design role within a busy marketing department or creative agency. The role demands someone who is self-motivated, with excellent organisational skills in order to manage multiple tasks and projects at a time to meet strict deadlines. Occasional UK travel may be necessary. Sage Construction is part of Sage (UK) Ltd’s Mid-Market Division (MMD). Our focus is on software development, along with solution sales and support to construction and contracting companies in the UK, from those that are medium in size to very large enterprises. As part of a FTSE 100 company that’s recognised as a Business Superbrand, our stability combines with our specialist industry knowledge to provide software and services that cannot be matched by any other solution provider. We work very hard for and on behalf of our customers, but we know how to enjoy ourselves and look after each other too. If this sounds like the role for you; we'd love to hear from you! Job Type Temporary Contract Length 9 months + Start Date ASAP Contact Details

Job Title Payroll Team Manager Location Purley, Surrey Job Number 101334571 Posted 07/02/2012 (15:06) Agency/Employer Sage (UK) Limited Description Payroll Team Manager Purley Salary negotiable + excellent benefits Whether you’re a start-up or a large enterprise, our software enables you to manage everything from recruitment and training to pay and legislation. Our payroll software is accredited by HM Revenue & Customs. If you don’t want to handle everything in-house, you can use our payroll outsourcing service, or to get help with legislation with our advice services. We currently have an exciting opportunity for an experienced Payroll Team Manager on a 12-month contract. Within this role you'll oversee the successful running of our outsource payroll team. You'll support and advise our administrators with day to day tasks and ensure they are conforming to practices and procedures. Our payroll team provide a complete payroll service including processing, reconciliation and management of weekly, fortnightly and monthly payrolls to clients from a variety of industries. You'll be responsible for managing a team that handles the processing, reconciliation and management of the pay run’s, ensuring that deadlines are achieved. Therefore an understanding of PAYE, SSP/SMP and Tax credits would be beneficial. You'll carry out monthly one to ones with the team and annual performance reviews. To succeed in this role you'll need to enjoy the challenge of working in a demanding service delivery environment. Excellent people management skills are fundamental, and also an understanding of development of people. An acute commercial acumen and insight into customer feedback are also fundamental. If this sounds like the role for you; we'd love to hear from you! Job Type Permanent Contract Length N/A Start Date ASAP Contact Details

Job Title Marketing Campaign Manager Location Manchester, Greater Manchester Job Number 129156375 Posted 02/02/2012 (08:45) Agency/Employer Sage (UK) Limited Description Marketing Campaign Manager Manchester Salary negotiable + excellent benefits In our Accountants Division, based in Manchester, we provide intelligent and connected practice software, as well as support and advisory services, to accountants in practice and in industry. Whether it is for accounts production, tax planning or online filing, we provide comprehensive solutions that automate processes, ensure compliance and support collaboration for over 14,000 accountants and their clients in the UK. We currently have an exciting opportunity for a Marketing Campaign Manager to work as part of the Marketing Communications team within our Accountants’ Division. This is a key role in our Commercial Marketing team, where you’ll have the opportunity to stretch your own creativity and explore the latest marketing techniques. You will take full responsibility for the planning, development and execution of integrated campaigns, ensuring that communications are customer driven, engaging, innovative and deliver business objectives. You will be required to work with a wide range of stakeholders across the business, including Sales channels, Commercial Product Management, Research & Development and Customer Operations. To be successful in this role you will have previous campaign marketing experience in a business-to-business environment or proven marketing position. (client or agency) You will have worked extensively on projects involving the full scope of online and offline media, including direct mail, digital marketing, social media, advertising, data management, events and internal communications. You will also be able to fully manage and liaise with 3rd party suppliers and creative agencies. Qualifications at degree/ CIM level in Marketing or related subject is vital. You will be results driven and a passionate team player. You will be used to working in a fast-paced environment and able to plan your time effectively, prioritise and meet demanding deadlines. You will be organised in your approach to work and demonstrate a ‘Can Do’ attitude. This is a fantastic opportunity for a creative, passionate and innovative individual to join our marketing team and to help shape the delivery of communications in the Accountants’ Division. If this sounds like the role for you; we'd love to hear from you! Job Type Permanent Contract Length N/A Start Date March/April Contact Details

Job Title Telesales Executive Location Newcastle Upon Tyne, Tyne and Wear Job Number 118434952 Posted 31/01/2012 (15:15) Agency/Employer Sage (UK) Limited Description Sage (UK) Limited is a subsidiary of The Sage Group plc, a leading global supplier of business management software solutions and related products and services, principally for small to medium-sized enterprises. In the UK, we provide software and services to over 800,000 small and medium-sized businesses. Our Business is full of people with passion and energy. In the UK alone Sage employs over 2000 people. You will find we are ordinary people who can achieve extraordinary results. We currently have a number of exciting opportunities within our Small Business Division sales team for Telesales Executives. We're looking for tenacious people who want to provide our customers with the best business solution for their needs. You will have proven experience in outbound sales, we are particularly interested in people who thrive under pressure and are hungry for success. You will need to be an excellent communicator, adaptable, and determined, along with the drive to reach and exceed sales targets day in day out. At Sage, we've got high standards and expect results. In return you'll be rewarded for your commitment and hard work with excellent commission and incentives. You'll get full training and all the support you need to get to grips with our market leading software and services, you don’t have to be software experts to join us just have a passion for getting results. If you think all of the above is you we would love to hear from you. Job Type Permanent Contract Length Permanent Start Date 02/04/2012 Contact Details

Job Title Java Developers-London Salary/rate £30000 - £44000/annum Excellent package Location Central London, London Job Number 113576580 Posted 31/01/2012 (13:17) Agency/Employer Sage (UK) Limited Description At Sage Pay, we recognise that every successful business needs a healthy flow of customers and money - which is why we deliver secure and efficient payment services that will help to increase cash-flow and improve your bottom line... About the role: We're looking for Developers to join us, at more of a 'mid-level' in their careers, as opposed to a senior level. So we don't neccessarily need people to take the lead on delivering projects, assigning budgets etc-but we are looking for people who want to start doing all of that stuff...and progress to a Senior Developer as quickly as possible. Skills and experience: We're currently looking to take on a few of the most talented Developers around, and continue developing our expanding Development team. We are looking for Developers with a background in Java, and some demonstrable experience of Development in a commercial environment. Experience in developing web-based applications would be very advantageous, but not essential. Knowledge of SQL is also strongly preferable within this role, as is an interest in technology generally, and additional languages and frameworks (i.e. Scala, Python, Django, Grails) Who we're looking for: Talented mid-level software developers, who want to move on in their careers fast, and are genuine technology enthusiasts. Job Type Permanent Contract Length N/A Start Date ASAP Contact Details

Job Title Head of User Experience Location Newcastle upon Tyne, North East Job Number 113576450 Posted 31/01/2012 (10:36) Agency/Employer Sage (UK) Limited Description Headquartered in Newcastle Upon Tyne, Sage (UK) Limited is a subsidiary of The Sage Group plc, a leading supplier of business software and services to 6.3 million customers worldwide. Formed in 1981, the Group was floated on the stock exchange in 1989 and now employs 13,400 people in its market leading companies worldwide. At Sage, we live and breathe business every day. Through our people, business software, services and our partners, we are passionate about helping businesses of all sizes achieve their ambitions by helping them to overcome the day-to-day practicalities of running a business, so that they can do business the way they want to. About the role As part of our ethos of extraordinary customer experience we have a fantastic opportunity for a talented, driven and inspirational leader to build, shape, and lead our User Experience team for the UK. Reporting in to the CTO, and heading up the UX group, this is a key role for Sage and by working with our key stakeholders, selling the benefits of UX to other areas of the business, and defining a common objective, you will build and deliver a world class vision for Sage UX across varied range of product sets, disciplines, markets and locations. You will demonstrate a user centric approach and an understanding of how to deliver best practice and innovative user experience for application design. Skills and experience Strong leadership and influencing skills will be essential to your success in this role, coupled with a sound commercial understanding of the impact of UX. You will have worked as a UX expert in a large software/solutions business and have a foundation background in UX theory and methodology, e.g., Ergonomics, HCI, Human Factors, Cognitive Psychology, Industrial Engineering) and of software development in a commercial software organisation. A deep understanding of the role UX plays in the Systems Development Lifecycle (SDLC) and how to influence and guide technical people, Heads of R&D and other stakeholders is a must. Who we're looking for You will be highly motivated and passionate about UX with the resilience to improve the implementation of UCD and the ability to motivate others to accept and embrace new methods and technology within challenging software development schedules. Job Type Permanent Contract Length N/A Start Date Contact Details

Job Title Software Installation Engineer Location Witney, Purley, Oxfordshire Job Number 113576224 Posted 30/01/2012 (15:22) Agency/Employer Sage (UK) Limited Description Software Installation Engineer Witney/Purley Salary: Negotiable + excellent benefits We currently have an exceptional opportunity to join our Professional Services department as a Software Installation Engineer within our HR & Payroll business unit. You’ll be working as part of a successful professional services department carrying out the installation of our HR and Payroll Upper Mid Market solutions either on clients’ sites or remotely as appropriate. This role will provide a significant amount of variation on a day to day basis ranging from travelling to customer sites to implement single or integrated solutions, offering best practice advice to clients on the maintenance of their network, providing help to the pre-sales teams to support them in winning new business, carrying out technical and installation training courses for internal and external customers….and much, much more! To be successful in this role we’re looking for you to have demonstrable knowledge of Windows Server, SQL Server, Linux/Unix, Firewalls and a general knowledge of LANs/WANs is essential. There will be significant travel requirements within this role and therefore it’s also essential that you’re able to travel, are comfortable working on your own initiative and relish a fast paced environment. Job Type Permanent Contract Length N/A Start Date March/April Contact Details

Job Title Senior Operations Manager - Customer Service Location Newcastle, North East Job Number 109177429 Posted 27/01/2012 (09:53) Agency/Employer Sage (UK) Limited Description About the division/department Sage Pay is a rapidly growing business with over 36,000 customers. Over 100 million transactions are processed through the Sage Pay gateway annually and the customer services team receive 500,000 contacts (calls & emails) from our customers relating to these activities. Following continued customer growth and business expansion, we have the opportunity to recruit a Senior Operations Manager within the Sage Pay customer service operation based in Newcastle. About the role The key area of responsibility for this role is to lead and motivate a group of team managers and their direct reports. Your team will handle the vast majority of customer interactions with the business so it is paramount that your team deliver high quality experiences that increase revenue, retention and recommendation. The Sage Pay Customer Services team are available 24 hours a day, 7 days a week, 365 days a year. Therefore the function needs to be resourced so that all queries are owned, the customer receives the correct answer and the whole experience is handled efficiently with a strong focus on the quality of the interaction. It is also important that your team is set up to provide customer communications and make the correct decisions during a system outage. This role requires an absolute dedication to ensuring our customers receive a breath-taking experience. The operation must provide outstanding support and service, whether through self-help over the web, by email, telephone or even onsite support if required. Skills and experience Reporting to the Head of Customer Services you will be an inspirational leader, able to display in-depth commercial awareness and have a thorough grasp of project management principles. You will have a strong coaching ethos, excellent communication skills and be passionate about delivering extraordinary customer experience to your customers. Who we're looking for The role requires someone with previous experience of running a management team in an operational environment. You will enjoy variety, have an exceptional people focus and a track record of delivering change projects. Your core hours will between 8am-10pm Monday to Sunday but it may be necessary to have the flexibility to work outside of normal office hours or shifts, when required. If you would like further information on this opportunity, please contact Colin Mould, Head of Customer Services at Sage Pay. Job Type Permanent Contract Length N/A Start Date Contact Details

Job Title Head of Research & Development Location Reading, Berkshire Job Number 113575529 Posted 27/01/2012 (09:19) Agency/Employer Sage (UK) Limited Description As part of our ethos of extraordinary customer experience we have a fantastic opportunity for a talented, driven and inspirational Head of Research & Development to lead and motivate a team of professionals including but not limited to product development managers, team leaders, software engineers, business analysts, quality assurance specialists and architects in the development of products and services that support the commercial strategies and revenue growth as set out by the business. This role also has responsibility as part of the Product and Services management team to lead the transformation of the Product and Services organisation within Sage UK. In particular this role is focussed on leading a team in the delivering of market leading product and services for the upper mid market. So a proven record of success in this space would be a big advantage. Strong leadership and influencing skills will be essential to your success in this role, coupled with a sound commercial understanding. You will have worked as a People and Development Manager in a large software/solutions business and have a successful track record in project and people management with demonstrable experience of creating business opportunity through technology. We’re looking for someone who can execute on agreed roadmaps that deliver against plans in terms of timescale and scope that meet market expectations. Effective management, development and maintenance of a diverse product portfolio and technology landscape is key to success. You will be highly motivated and passionate about technology and our customers, you’ll be a creative thinker who is able to consider and evaluate potential opportunities for ongoing transformation of our development function. You’ll lead by example and have the ability to motivate others to accept and embrace new methods and technologies within a challenging software development schedules. You will also lead the development of a culture of continuous improvement that drives the team toward world class performance. You’ll also own and coordinate the development and delivery of Product and Services in line with business our plans. Job Type Permanent Contract Length N/A Start Date ASAP Contact Details

Job Title Web Application Developer Location Reading, Berkshire Job Number 113575290 Posted 26/01/2012 (13:47) Agency/Employer Sage (UK) Limited Description Sage One is a series of online services for small business owners and their accountants, allowing them to manage their business finances. Because Sage One is more than just software we include free 24/7 telephone support, email support and an online help centre. We have a requirement for a Senior Web Application Developer to join our expanding Ruby on Rails development team. This is an opportunity for you to draw on your extensive commercial web development experience to support the future of Sage Online. Creating web based applications under this well respected brand is a tremendous opportunity. We're looking for you to have significant experience working with a broad range of different web technologies. Ideally you'll have worked commercially with Ruby on Rails, but experience working with similar languages or frameworks (such as Java / Hibernate with Spring / .NET MVC / Python / Django / Grails / CodeIgniter / CakePHP) will be looked upon favourably. It is essential that your experience is web-based and you are able to demonstrate a working knowledge of OO development principles. Experience of working in open source environments will be an advantage, and an understanding of good database design is crucial. A firm grasp of browser-based technologies (HTML, CSS3, HTML5, Javascript, jQuery, Backbone, etc) is important, although this will not be your primary focus. Experience of Test Driven Development and of working in an agile development environment (particularly SCRUM) is desirable. A technologist at heart, you'll have an innate curiosity for how things work and you'll always be prepared to go that one step further to produce an elegant solution to a technical problem. You'll be a highly driven team player who is able to apply themselves with enthusiasm to every task and is motivated by the satisfaction of a job well done. Job Type Permanent Contract Length N/A Start Date ASAP Contact Details

Job Title Junior Developer (.NET/ JAVA) Location Reading, Berkshire Job Number 113575266 Posted 26/01/2012 (12:24) Agency/Employer Sage (UK) Limited Description Sage Enterprise R&D develops Sage ERP 1000, Sage BI and UK elements of Sage ERP X3. We’re responsible for the whole development lifecycle from business analysis through coding, quality assurance and delivery onto an installation image. Driven by highly competitive markets and a desire for strong growth we value continuous improvement and work closely with our people and other areas of the business to ensure that we’re working as best we can. An exciting opportunity has arisen to join the Enterprise R&D team as a Junior Developer working on Sage ERP 1000, Sage BI and UK specific developments for Sage ERP X3. You will become a valued member of the Enterprise R&D team which includes a number of highly skilled developers, business analysts, test technicians and technical authors, together forming a customer focused development team who deliver new functionality and compliance requirements for our customers. The role itself will involve working with the different disciplines across the department, support technicians and our wider business community to ensure a smooth delivery of product that meets our customers’ needs. You’ll have the opportunity to learn agile software development and best practice in technologies such as C#, Java and C/C++, with you having experience in at least one of these technologies already. You'll have a keen eye for detail, be customer focused and have an inquisitive mind. You'll be resilient, determined and responsive to changing needs within a well integrated and multi-disciplined team, and you'll be able to manage your own time effectively and solve problems whilst working to meet deadlines. Job Type Permanent Contract Length N/A Start Date ASAP Contact Details

Job Title Senior Developer (.NET/ JAVA) Location Reading, Berkshire Job Number 113575240 Posted 26/01/2012 (11:38) Agency/Employer Sage (UK) Limited Description Sage Enterprise R&D develops Sage ERP 1000, Sage BI and UK elements of Sage ERP X3. We’re responsible for the whole development lifecycle from business analysis through coding, quality assurance and delivery onto an installation image. Driven by highly competitive markets and a desire for strong growth we value continuous improvement and work closely with our people and other areas of the business to ensure that we’re working as best we can. We currently have an exciting opportunity a Senior Developer role within the support of solutions for Sage ERP 1000. You will provide 3rd level support services to implementation partners, work closely with the Sage ERP 1000 support team to agree focus, and ensure delivery through effective relationships and communication both within and outside of the team. You will have an emphasis on timely delivery, high levels of user satisfaction and collaboration. With a successful track record of successful product development and a deep experience of software development you will have a firm grasp of the full software development lifecycle including understanding of quality assurance principles. Experience in working in .NET and/ or Java technologies is essential for this role. To be successful in this role you’ll have strong knowledge of software engineering gained through hands on experience, including customer focus and relationship building. With excellent people skills, you’ll be competent in ensuring the right solution is understood and delivered throughout the process, and be able to coach and mentor others within the department. Job Type Permanent Contract Length N/A Start Date ASAP Contact Details

Job Title Development Team Leader Location Winnersh, Reading, Berkshire Job Number 113575230 Posted 26/01/2012 (11:04) Agency/Employer Sage (UK) Limited Description Sage are a leading global business software solutions provider and we currently have a great opportunity within our Enterprise R&D department for a Software Development Team Leader focussing on delivery of ERP Software in collaboration with other R&D teams around the world. This position is responsible for the continued UK development of our range of high profile ERP products including our multi-national product Sage ERP X3. The development teams are comprised of a number of highly skilled roles including business analysts, software engineers and test technicians and operate in an agile scrum environment. You’ll have responsibility for the direct line management of the team. You will be accountable for the estimating and planning of the team’s work whilst ensuring that this is managed in a way that allows flair and creative innovation to flourish within a disciplined environment. A key aspect to the role will be collaborating with and influencing development teams in other countries that together with your team provide the overall product deliveries. You will encourage innovation, creativity and appropriate risk-taking, but will be comfortable balancing this with due engineering rigour and meeting the commercial demands of the business. The role requires someone with a keen people focus, experience of people management, task management skills, and the ability to achieve consistent success and enthusiasm from their people. Experience of international collaboration and influencing is key, with the ability to speak French a very real benefit. Experience of ERP/Accounting/Financial/CRM systems is preferable. Familiarity with software development methodologies is key and design experience is highly desirable. It is also preferable to have exposure to some of the following technologies: Java, C#, C, C++, Unix, Windows operating systems, SQL Server, Oracle and Informix Online. You will have a strong software development background, along with excellent inter-personal skills, experience of international collaboration, and experience of managing a team of people. You’ll relish the opportunity to nurture the team into becoming a dynamic & major contributor to the organisations R&D function. The ability to speak French will be a very real benefit. To be a success in this role you’ll also have an excellent track record in IT development with “hands on” technical experience. Thorough understanding of Software Quality Assurance principles, preferably familiar with IS09000 standards and/or experience of working within a structured Quality Management System is also advantageous. Desirable but not essential is exposure to some of the following technologies: Java, C#, C, C++, Unix, Windows operating systems, SQL Server, Oracle and Informix Online. Experience of ERP/Accounting/Financial/CRM systems is preferable. Job Type Permanent Contract Length N/A Start Date ASAP Contact Details

20 jobs from Sage (UK) Limited

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