Are you a hard working, enthusiastic individual, looking for a new and exciting position, in travel? Adventure Tour Specialist required for this adventure travel company, located in Inverness. DETAILED JOB DESCRIPTION: Using your background in the travel or adventure tourism industries, you'll play a pivotal role within this expanding team, ensuring a smooth operation of Worldwide & Scottish Adventure Tours, at the same time as maintaining the exceptional quality of customer service, for which this company are renowned. Effectively, you will be responsible for the customer relationship, from enquiry through to post-tour communications, for all Scottish tours. Key responsibilities, in this role: -Respond to customer enquiries for Scottish adventures in a timely & efficient manner. -Turn enquiries into sales. -Book accommodation, transport, hire bikes and other logistics involved in delivering these adventure tours. -Deal with customer enquiries. -Manage effective supplier relationships. -Assist guides with pre-tour customer welcome, at the office. -Provide general administration support for the team. EXPERIENCE REQUIRED: The ideal candidate will have relevant travel, tour operations or adventure experience. To have a personal passion for adventure travel is preferred but not essential. It is preferred that you have good, all round experience of computer packages, with excellent verbal, written & communication skills, with good initiative and commitment. You will need to use the highest customer service and let the customer feel special, that the company have gone that extra mile, for them. THE PACKAGE: There is a competitive basic salary of around £16K - £17Kpa, with additional benefits, including discounted travel, equipment and insurance. A week of personal development on this brand, on a tour, anywhere in the world will also be offered. This company will offer personal & professional progression, working in this small, expanding business. Main working hours are Monday- Friday, 09:00 - 17:00 but, in peak seasons, a half day, on Saturdays is required, for time back, in lieu. INTERESTED? If you're interested in applying for this exciting position, in Inverness, please send your CV or call Victoria on 0141 248 5222
Business Travel Consultant - 24 Hour Department Hampshire Calling all Business Travel Consultants? How would you like to work for a leading business travel management company? Are you able to work hours outside of the normal Monday to Friday 9am - 5.30pm with a salary to reflect this? My client, a leading business travel management company based in Hampshire is currently recruiting for a Senior Business Travel Consultant to join their Out of Hours team. JOB DESCRIPTION This is an out of hours role requiring you to work evenings and weekends. You will be working a shift pattern of 4 on 4 off and 5 on 3 off. Working on a mix of high profile accounts you will be booking all aspects of business travel including flights, hotels, visas, car hire and transfers. Hours are 4pm to 12am (Monday through Friday) and Saturdays and Sundays are 12 hr shifts 4 on // 4 off on a rota system EXPERIENCE REQUIRED You must have previous Business Travel experience and have previously worked on high profile accounts such as banking and media. CRS knowledge is required preferably Galileo although in addition to which Amadeus and Sabre would be advantageous. You must be able to work well under pressure whilst delivering a high level of customer service at all times. THE PACKAGE You will be offered an excellent salary of around £30,000 along with company benefits INTERESTED? To apply for the role of Business Travel Consultant email or click 'Apply Now'
My client is looking for Portuguese, French and German speaking Customer Service Advisors to join their expanding team! Would you like to work with one of the largest holiday home companies in the UK? As a top Customer Service Advisor you will be Handling inbound calls from our all customers and delivering a consistent level of outstanding service. You will be responsible for adding value to the customers' experience and continually exceeding their expectations. In return for this fantastic role you will be rewarded with an excellent basic salary, company benefits and work related bonus! If this sounds like the kind of role you are looking for then please read on! My client is located in a luxury office in the Oxfordshire area and is looking for staff on a Full-time permanent basis!! DUTIES: * Provide clear and concise documentation of all cases. * Meet schedule adherence goals * Make outbound calls to customers to follow up on a variety of issues. * Use multiple applications during call * Handle inbound calls consistently meeting and maintaining Department standards and goals * Ability to provide expert advice and accurate information to customers regarding the website, booking challenges, and changes/cancellations to existing reservations. * Follow company guidelines while thinking quickly and outside the box to offer solutions to meet the customer's needs. * Resolve calls and only escalating when all options have been exhausted. * Participate and provide feedback during focus groups. Work effectively and concisely within a larger team structure to meet company goals. * Ability to proactively offer positive and constructive feedback. * Maintain positive attitude at all times. KEY REQUIREMENTS: * Ability to de-escalate calls in an effective manner. * Strong problem solving skills/ability to empathize with customer. * Strong verbal and written communication skills. Ability to assess the customer and adjust communication style accordingly. * Excellent interpersonal skills with ability to positively influence others. * Strong technical skills and computer knowledge, including all Microsoft Office programs. * Excellent listening skills. * Traveller-focused with the ability to work effectively and professionally with internal and external customers * Knowledge of the travel industry. * Ability to effectively multi-task during and after calls and follow through in a timely manner. * Strong organizational skills with ability to effectively manage competing priorities. * Strong attention to detail. * Ability to work in high stress environment; managing stress in a professional manner and without disruption to the operation, employees, or customers. * Willingness and ability to adapt to change in a constructive manner. SALARY: Competitive salary will be offered for this role starting in the region of £18,000-£19,000p/a plus a 10% bonus. Additional company benefits are on offer including pension, fantastic holiday allowance, ride2work schemes, bus pass loans and plenty of more!! TO APPLY: To apply for this fantastic position then please send your CV or for more information please call Dave on 0121 450 9776.
This luxury travel lifestyle company based in brand new offices in Central London is looking for fluent Mandarin speaking travel consultants to provide travel solutions and services to their VIP clients based in the UK and Asia. Relevant travel industry experience from an established UK travel company is highly desirable. We are looking for passionate, motivated and resourceful travel consultants to join a dynamic travel team in London to fulfil global leisure travel requests, including luxury journeys and complex flight-inclusive itineraries and /or scheduled, no-frills and chartered flight-only requests from global members. You will be speaking and enthusing about travel all over the globe and make use of your specialist knowledge to secure the best possible option for members at all times. PERSON REQUIREMENTS: *Fluency in English and Mandarin is required. Excellent written & oral communication is a MUST *Energetic and motivated team players who enjoy the challenge of meeting and exceeding targets *Passionate about delivering high quality personalised support and have excellent research skills *A self starter with impressive organisational and time management skills, someone who is flexible, practical, thrives on attention to detail, is process driven, possesses excellent problem solving abilities and can deal with unexpected challenges, resolving them as they arise. *Experience working in travel and travel related sectors such as global accommodation, transport, flight ticketing, and holiday packaging and destination advice is key to this role *Experienced in handling senior executives, VIP's, suppliers, clients with in-depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals *Please be prepared to sit a language test in any language you mention as a skill. *Local knowledge of news & events, culture in China and other key markets across Asia is a plus. *Possess good communication and interpersonal skills *Experienced in using an AMADEUS GDS system *Considerable experience in booking flights, hotels and other travel reservations - must be confident at issuing tickets, making changes and amendments *Concierge, customer service or call centre experience will be preferred *Able to work shift hours including weekends THE PACKAGE: The successful applicant will receive a competitive salary of £20-25k plus additional performance related bonuses, as well as other company benefits. TO APPLY: For further information on this role and/or to apply, please send your CV and cover letter to:. We regret that only shortlisted candidates will be notified.
Do you have a passion for travel with a flair for sales? Are you commission hungry and keen to earn a fantastic OTE? Are you an experienced GDS trained Travel Consultant looking for a new challenge in travel? Are you well travelled around to Australia and New Zealand or perhaps Africa or South America?! Do you have a passion for selling these long-haul destinations, but with good European knowledge too? My client is looking for a suitably experienced Travel Specialist, with solid GDS knowledge (Galileo, Sabre, Worldspan, and Amadeus) to join this busy travel team. This established luxury long-haul Travel Company, well respected in the travel industry, is looking for a Travel Specialist to join their Cheshire branch and sell world-wide package and tailor-made itineraries! JOB DESCRIPTION: - Using your flair for sales and customer service face-to-face and over the phone - Tailor-making holidays to Australia, New Zealand, Africa, South America, North America and Asia - Also booking European packages, to compete with the multiple agencies - Using first hand destination knowledge in addition to travel industry experience. - Using nett fares, CRS Galileo and ground contracts to create dream itineraries. - Working to achieve sales target and earn commission and incentives EXPERIENCE REQUIRED: You will be a suitably experienced travel consultant, possess solid experience of long-haul travel sales in a Tour Operator or Retail Travel experience, with GDS knowledge and first hand knowledge of long-haul destinations. If you are exceptionally well-travelled, with solid target driven sales experience, you may also be considered. THE PACKAGE: A competitive basic salary and a fantastic commission structure, with other benefits including FAM trips and discounted travel make this an opportunity not to be missed. INTERESTED? If you are interested in this fantastic Travel Specialist opportunity please follow the link to apply, email or call christine on 0161 923 6120.
Want to work for a highly reputable name in luxury travel, in Cheshire? Are you experienced in retail travel or tour operations, preferably from an independent travel background? Are you keen to focus on bespoke, luxury travel, tailor-making to meet the needs of your discerning clients? We are looking for an experienced Travel Consultant to sell luxury itineraries to Caribbean, Indian Ocean and European destinations. Be rewarded with an above average salary, bonus and benefits. JOB DESCRIPTION: -Creating a wide variety of luxury itineraries to Caribbean, Indian Ocean or European destinations by tailor-making -Liaising with clients both face to face and over the phone, offering exceptional customer service and attention to detail -Itineraries could include; luxury hotel stays, beach holidays, twin centres and excursions -Converting enquiries to bookings, and following up to ensure the itinerary runs smoothly -Building rapport, and build your client base with repeat business and referrals -Work Monday to Friday, office hours, with a rota for Saturdays and a day off in lieu (expect 1-2 Saturdays a month) EXPERIENCE REQUIRED: The successful candidate will already have travel industry experience, preferably from independent retail travel agency or a tour operator. You will be passionate about travel, having travelled yourself and will have experience of tailor-making. Securing sales through building rapport and offering exceptional service is key. THE PACKAGE: This truly is an excellent opportunity, to progress your career, working for one of the leading players in this sector of travel. In return for your hard work, an excellent basic salary is offered, along with various benefits and familiarisation trip opportunities. INTERESTED? Interested in this fantastic role? Please call Christine 0161 923 6120 or email
Luxury Travel Consultant based in Altrincham is required! Specialising in tailor made, luxury holidays, I am looking for dynamic enthusiastic individuals who are passionate and knowledgeable about the destinations my client covers. A drive for sales is also crucial to succeed in this role. JOB DESCRIPTION: Using your destination knowledge, you will be tasked with tailor- making itineraries. You must have the ability to sell and ideally have travelled, lived or worked in key destinations such as Africa, Australia & New Zealand, Asia, Indian Subcontinent, South and Central America. Duties will involve: - Build, plan and sell tailor made itineraries and tours to our discerning clients - Maximise every sales enquiry, ensuring that it receives the full concierge service and converts to a sale - Interface with our clients over the phone, ensuring that you offer sound advice and information relative to our products and destinations - Maximise profitability through negotiation with suppliers over prices and rates - Continue to learn about your specialist area through supplier training, online modules and participating in familiarisation trips - Delivering outstanding levels of customer service, ensuring that customers come back and book again in the future EXPERIENCE REQUIRED: To be considered for this role you will need to have worked in the travel industry and have excellent selling skills but also have knowledge / experience in the Countries mentioned above. You will need to be qualified to degree level or equivalent and be passionate about travel. PACKAGE: Salary is dependent on experience, basic £15-18k plus Uncapped commission - realistic OTE £30k plus INTERESTED: Please email your CV or call Christine 0161 923 6120
Business travel opportunity for an experienced travel consultant with Experience of using Amadeus or Galileo looking to join this leading business travel company based near Stockport!!!! My corporate/business travel client based in South Manchester, near Stockport have a great opportunity for a new business travel consultant to join this busy friendly team. This Business Travel Company pride themselves on offering a service that is both professional, personal and customised to every clients needs. This exciting business travel opportunity would suit travel professionals with a natural ability for sales, wanting to develop further in to the lucrative world of business travel. JOB DESCRIPTION You will be answering calls and all email communication in response to your clients travel requests. This is a very busy and varied role and will require the successful candidate to have good attention to detail, to be able to work effectively alone or as part of a team, have excellent communication skills and a flexible approach to working. You will be fare quoting complex and round the world itineraries. They will include multi-sectors reservations using a variety of worldwide airline contracts. EXPERIENCE Previous business travel experience is important to this role, however applications from motivated candidates with good CRS (Galileo or Amadeus) skills, will also be considered. You will ideally have a good working knowledge of Galileo (cross training will be considered) and Fares & Ticketing 1 & 2 would be an advantage. You will have an excellent knowledge and understanding of manual fare and nett contracts, as well as the ability to be customer focused with an excellent eye for detail. PACKAGE: An excellent basic salary of £18K will be offered to the suitable candidate. You will also have potential to increase your salary with the commission structure. Excellent OTE INTERESTED? Call Christine on 0161 9236120, or send your CV - Apply now!!!
Commercial Executive required for a successful travel company based in Kent. The Commercial Executive will be focused on achieving business profit, revenue and volume objectives by applying an analytical approach and agreed logical interpretation of internal and external data sources. In reward, you will receive a generous salary package plus excellent benefits. JOB DESCRIPTION: - Focused on implementing pricing changes to drive volume and maximise margins to achieve weekly booking, monthly arrival and profit goals for responsible destinations - Implement agreed pricing strategy based on sales trends, competitive environment, revenue goals and cost of good changes - Conducting competitor analysis in a timely manner, working through competitive issues identified with hotel and air buyers and through margin manipulation - Actively engage with the Commercial & Tactical Manager to discuss and strategise on financial performance and input into actions to address issues - Preparation of regular and ad hoc reporting of business trends to identify and maximise opportunities and suggest actions to minimise threats, implement agreed actions clearly communicating changes made - Operate Price Match policy, and minimise costs to the company - Ad hoc pricing to fulfill brochure, marketing and promotional requirements - Liaison with other teams, including Product Build, Build Resource and Relationship Management to progress the companies needs. - Implementing tactical rate, inventory and margin changes - Regular reporting as agreed for sales, commercial and management - Implementation, review and communication of promo codes, Nonnet discounts and added-value promotions EXPERIENCE REQUIRED: - Very analytical with a questioning proactive nature - A thirst for knowledge and willing recipient of training in new systems and procedures. - Goal and results driven and very self-motivated - Passionate about sales revenue, profit and driving business volume - Strong knowledge of MS Excel and an enthusiasm for detail, statistics and analysis - Extremely organised and capable of working under pressure in a fast changing environment - Excellent organisational ability, accurate with great attention to detail - Be a team player but also be prepared to voice opinion, improve and innovate - Required to be trained to support the call centre taking reservations enquiries during busy periods as determined by the needs of the business. - To support other Teams and areas of the business as dictated by varying needs, as and when required. PACKAGE: The successful candidate can expect a competitive salary depending on experience. HOW TO APPLY: If this sounds like you please click 'Apply' now or alternatively contact Katie Putland on 0207 347 5060.
Travel Trade Recruitment is pleased to be recruiting for a regional sale manager for this established and successful tour operator. Working in a business to business environment, the Regional Sales Manager will be responsible for identifying potential growth areas, opening new accounts and developing long-term relationships with travel professionals and trade partners. Purpose of the role: Travelling throughout their territory, the regional sales manager will promote the benefits of the products, actively support partner marketing efforts and present to potential travellers on a daily basis. Responsibilities: *Achieve (and surpass) sales goals *Manage any existing relationships in your territory. *Identify potential growth areas through prospecting. *Prepare written paperwork, presentations, reports, and price quotes. *Attend international/domestic sales meetings, product seminars, and trade shows. *Remain up-to-date on company product, selling advantages and special offers. The Successful Candidate will have: *Well-developed presentation skills that include preparation. *A professional demeanour and appearance. *The desire to continually improve their selling ability. *Strong interpersonal skills. *A passion for networking in-person, via phone, email and social media. *The willingness to benefit from hands-on coaching. *A history of competitive success in business, academics or athletics. *The ability to travel overnight - up to 5+ nights a month *A university degree You will be joining a competitive culture but the rewards are many, including: *A generous compensation package (base salary & commission). *Uncapped income potential *Numerous yearly incentives. *Comprehensive five week paid training. *Ability to work from a home office. *Comprehensive insurance package. *A dedicated in-house sales support team. *The chance to learn from sales experts. *Laptop, projector and credit card for expenses. *Monthly car, cell and Internet allowance. Becoming a Regional Sales Manager requires a strong commitment, a love of travel and the will to share it with as many people as possible. If this sounds like you, please send your CV
Are you a Retail Travel Branch Manager, with a solid long-haul and short haul travel product knowledge? Are you looking for an exciting new challenge in the travel industry? Do you have solid travel and supervisory experience? If yes then we have a dream travel branch manager role for you! A leading and innovative travel provider, is keen to recruit an experienced branch manager for their Merry Hill branch. The role involves training and motivating a team of Travel Consultants to exceed targets, and establish their retail travel branch. JOB DESCRIPTION: - Lead the branch to exceed sales targets, whilst offering exceptional customer service and growing the brands reputation in Birmingham - Be the external face of the company, dealing with all face to face and telephone enquiries from customers - To deliver and exceed individual sales and productivity - Contribute towards the sales and profit targets of the business - To contribute new, alternative and innovative ideas of achieving new business - To be proactive in feeding back ways to enhance sales - Participate and willing cooperate with colleagues to achieve the team objectives - Look for innovative ways to generate customer enquiries and put them into practice - Keep your own product knowledge up to date and make best use of the information facilities available - To lead by example - demonstrating to the team an exceptional high level of customer service going above and beyond - To gain a relationship with the store manager of the department store - Dealing with management and travel related administration. EXPERIENCE REQUIRED: The successful candidate will ideally have previous retail travel manager experience, with the ability to motivate and inspire. You will also have solid product knowledge and be confident in talking about and selling long-haul and short-haul destinations. A proven back record in reaching and exceeding targets, excellent customer service and a real drive and passion for travel are also required! THE PACKAGE: Offering a highly competitive basic salary of £18-22k depending on experience, additional bonuses, benefits and discounts, as well as career progression are all available for the successful candidates! INTERESTED? If you are keen to be considered for this Retail Travel Branch Manager role in Birmingham, please follow the instructions to apply and if you have any questions please call Lauren at Travel Trade Recruitment on 0121 450 9776 or email
A fantastic opportunity for you to join a leading, online cruise company as a Luxury Cruise Sales Consultant working from home! My client is looking for cruise travel sales professionals who want the freedom of working from home but also fantastic earning potential! Fantastic earning potential, uncapped commission with a friendly and target driven team. Expanding on the continued success of their existing cruise homeworking sales team, my client is looking for dedicated Cruise Travel Reservations, who have excellent cruise product knowledge, outstanding customer service skills and who ultimately, are able to close a cruise sale! As a Cruise Reservations Consultant you will be dealing with incoming calls from customers who are interested in booking cruises or enquiring about your fantastic cruise offers Daily duties for this Cruise Reservations role will include: * Dealing with potential passengers over the phone tailor-making cruise holidays. * Booking with a number of different major cruise companies * Engaging your telephone manner with a genuine interest in the cruise sector * Converting sales enquiries into confirmed bookings * Up selling * Making reservations amendments * Work from home in a quiet space or spare room in which you can work from * Be Flexible with regards to working hours including evenings and weekends The successful candidate for this Travel Cruise Reservations role will be from a travel background, held a similar travel sales post previously and to possess the proven ability in sales, within travel. It is preferable the individual is to be from a cruise background or at least have knowledge of the cruise product from their travel experience. The ideal candidate must be sales (target) driven, keen, quick to learn, enthusiastic and have good computer skills. THE PACKAGE: You'll be rewarded with a basic salary and a generous bonus scheme, with many top sellers earning in excess of £40,000! All leads will be provided for you, you'll be provided with a laptop and paid commission monthly when the booking is made! Any prospective candidate should show eagerness to do a good job, have a flexible attitude and to be an enthusiastic travel individual. To further your career in this direction, send your CV or call Christine on 0161 923 6120
Travel Sales Manager, Covering the North of England Including the Midlands. Become a part of the most successful sales team in travel. Working in a business to business environment, the District Sales Manager will be responsible for identifying potential growth areas, opening new accounts and developing long-term relationships with travel professionals. JOB DESCRIPTION: Traveling throughout their territory, members of the sales team promote the benefits of this companies travel experiences, actively support partner marketing efforts and present to potential travelers on a daily basis. Not only will you sell guided travel, you will experience the thrill of worldwide travel for yourself as you learn the product and attend company trainings in places like the Canadian Rockies, Europe and even Fiji! Sales Manager Responsibilities: - Achieve (and surpass) sales goals - Manage any existing relationships in your territory. - Identify potential growth areas through prospecting. - Prepare written paperwork, presentations, reports, and price quotes. - Attend international/domestic sales meetings, product seminars, and trade shows. - Remain up-to-date on the company's product, selling advantages and special offers. - Well-developed presentation skills that include preparation. EXPERIENCE REQUIRED - A professional demeanor and appearance. - The desire to continually improve their selling ability. - Strong interpersonal skills. - A passion for networking in-person, via phone, email and social media. - The willingness to benefit from hands-on coaching. - A history of competitive success in business, academics or athletics. - The ability to travel overnight - up to 5+ nights a month - A college education INTERESTED You will be joining a competitive culture but the rewards are many, including: A generous compensation package (base salary & commission). Uncapped income potential Numerous yearly incentives. Laptop, projector and credit card for expenses. Monthly car, cell and internet allowance. Please call Christine on 0161 923 6120 or email
Are you an admin expert? Are you able to multi task and use your attention to detail to ensure top class results are delivered? If you have the drive, energy and resilience to work for this very well established tour operator and deal with all things admin then look no further!! DUTIES: To provide support to clients after their travel booking has been made *To process clients documentation by post, email or fax, ensuring all relevant documents are sent *To check all bookings have been loaded/booked as per the supplier invoices and query any discrepancies with the travel consultants supervisor and/or the supplier *To chase any missing tickets/vouchers/travel documents with the relevant supplier *Overseeing emails accordingly to priority levels and sequence, responding where required *To answer client telephone enquiries, and communicate with clients in a professional, courteous & friendly manner in order to deliver a seamless service *Co-ordinate and communicate with all relevant departments all information regarding existing booking queries *Act as an ambassador of the Company with clients, suppliers and colleagues *To create a working environment that supports the Company core values to deliver outstanding customer service EXPERIENCE *Ensure correct travel documentation are sent to clients in good time *Reply to client's emails in a professional manner, dealing with their queries effectively and professionally *To chase any missing tickets/vouchers/travel documents with the relevant supplier *Action internal emails and phone calls from other departments within the Company in a professional and timely manner *Run reports for low-cost airlines to ensure all API details are submitted correctly and boarding cards are sent to clients *Used to meeting deadlines *Attention to detail *Flexible in approach to working tasks and clients *Presentable and professional at all times *Teamwork *Excellent Communication Skills *Customer Orientation PACKAGE: In return you will be rewarded with a excellent salary in the region of £14000k, great company benefits! INTERESTED? If you think you have what it takes for the brilliant travel operations role, please email your CV , call Helen Cassin on 0121 450 9776 or simply click 'apply'
Looking for something different? Looking for a role you can really get your teeth into? Look no further...My client is a well established tour operator who is currently looking for a Sales Support Consultant who will go the extra mile to secure ancillary sales on existing bookings! So if you are a sales superstar who thrives off closing the sale look no further as this the perfect role for you!! DUTIES: *Maximise all sales opportunities through customer interaction and follow up all quotes to secure sales of ancillary products (airport hotel, airport lounge, car parking, additional luggage, pre-booked or upgraded seats, sports equipment, car hire, transfers, insurance, excursions and tours etc) *Contribute to achieving team profit through hitting individual set targets *To take client payments (both part and full balances) and process correctly on system *To provide support to clients if they wish to amend their booking after it has been confirmed, and quote the correct price for name amendments *Overseeing emails accordingly to priority levels and sequence, responding where required *To answer customer telephone enquiries, and communicate with clients in a professional, courteous & friendly manner in order to deliver a seamless service EXPERIENCE *Used to meeting deadlines *Attention to detail *Flexible in approach to working tasks *Presentable and professional at all times *Able to work in a team environment *Excellent Communication Skills *Strong communication skills and telephone manner *Able to sell confidently *Good listening skills and the ability to anticipate customers needs *Ability to work across all levels and functions of the Company under own initiative in a highly pressured environment PACKAGE: In return you will be rewarded with a excellent salary in the region of £14500k, Amazing commission and great company benefits INTERESTED? If you think you have what it takes for the brilliant travel operations role, please email your CV , call Helen Cassin on 0121 450 9776 or simply click 'apply'
Travel Sales Consultant, working for a well established travel company based in Newcastle. Are you money hungry? Looking for a travel sales role? Experienced in booking holidays and looking to be more rewarded? Apply today. JOB DESCRIPTION The role will focus on selling a range of products to all holiday destinations, over the telephone, providing expert advice, offering exceptional service to all customers and achieving targets and KPI's. Key Responsibilities - To sell and book holidays from telephone and email enquiries and establishing the customers travel needs to provide the right product and destination - Deliver exceptional customer service through genuine relationship management and a desire to exceed customer needs - Maximise all sales opportunities through, switch selling, up-selling and offering holiday extras - Provide expert travel advice on all product and destinations - Follow up all sales opportunities by call backs to customers - Capture and record required client information - Achieve all monthly key KPI's and targets, including conversion, volume and margins - Support all promotional & marketing activities - Extend product and destination knowledge through supplier training and own research EXPERIENCE REQUIRED - Outstanding product and supplier knowledge, with at least 1 years recent experience of selling holidays to all destinations - Demonstrable record of achieving KPI's and targets, with the ability to sell confidently and turn enquiries into sales - Exceptional customer services skills with experience of working in a customer focused environment - Ability to switch sell and promote and sell holiday extras - A genuine desire to achieve results, both personally and as part of a successful team INTERESTED: You will be offered a basic salary of £14,000 plus uncapped commission. Please call Christine 0161 923 6120 or email
Ski Sales Reservations Manager required for a Specialist Ski Company. You must have ski travel industry experience and have a strong travel sales background with the ability to lead and motivate a team. You will drive sales in the team and strive to achieve the company targets. Ski Sales Reservations Manager Responsibilities: * Coaching the team on sales, product and systems. * Drive Sales * Monitor performance * Set sales targets * Keep abreast of competitor pricing * Develop and motivate the sales team * Ensure that 100% of enquiries are dealt with * Have the product knowledge and understanding to offer support to the sales team * Work with other departments to achieve targets * Dynamically react to the needs of Sales and Marketing * Product development, idea and input, assistance with contracting Ski Sales Reservations Manager Skills and Experience: * Travel Industry experience essential * Ski experience preferred * Passionate about selling holidays * Probably a skier or snowboarder * Enjoy solving problems with rapid reasoning * Planning and organisation of self and others * Very high standards of written presentation. * Excellent IT skills. * European Language Desirable The Package: Salary is flexible dependent upon experience 22K - 25k, plus bonus! Interested: To find out more about the Team Leader role in South East, please contact Kirsty at Travel Trade Recruitment on 0207 347 5060, or click the 'Apply Now' below and follow the instructions.
Are you looking for a new challenge within the travel industry? Are you a travel trained experienced staff member who is looking for the next step in your career? My client is a well established tour operator who is looking for experience travel trained staff who have the ability to work across all levels and functions of the Company under own initiative in a highly pressured environment and in return be very well rewarded with a excellent basic salary, amazing commission & great company benefits! DUTIES: *Ensure correct travel documentation are sent to clients in good time *Reply to client's emails in a professional manner, dealing with their queries effectively and professionally *To chase any missing tickets/vouchers/travel documents with the relevant supplier *Action internal emails and phone calls from other departments within the Company in a professional and timely manner *Run reports for low-cost airlines to ensure all API details are submitted correctly and boarding cards are sent to clients *Run reports to show clients tickets/documentation that are yet to be received from airlines/suppliers *Action special needs forms received from clients regarding assistance required for their flight or hotel EXPERIENCE *Used to meeting deadlines *Attention to detail *Flexible in approach to working tasks and clients *Presentable and professional at all times *Teamwork *Excellent Communication Skills *Customer Orientation *Drive, energy and resilience *Delivering results *Ability to multi-task PACKAGE: In return you will be rewarded with a excellent salary in the region of £15k, excellent commission and great company benefits INTERESTED? If you think you have what it takes for the brilliant travel operations role, please email your CV , call Helen Cassin on 0121 450 9776 or simply click 'apply'
GROUPS CONSULTANT - EUROPEAN LANGUAGE Group Hotel Reservations based in the City of London. A fantastic opportunity has arisen to work for a leading travel organisation that offers excellent benefits and working environment. JOB DESCRIPTION: - Responsible for hotel reservations in Europe - Receiving hotel requests on a daily basis - Prioritising the work load according to deadlines - Contacting hotels according to the sales requirements - Inputting and checking rates onto the in-house computer system and negotiating other conditions such as cancellation policies, rooms decrease and upgrades - Providing suitable alternatives when required and negotiating possible compensations when hotels do not provide the standard of service required - Dealing with amendments and cancellations EXPERIENCE REQUIRED: - A person with some experience in the travel industry - Excellent communication skills with fluent spoken in a european language - Friendly and efficient telephone manner - Good keyboard skills and experience of using computers - A sound knowledge of European geography and currencies - Ability to work under pressure and willingness to meet deadlines - Ability to work on their own or as part of a team - Professional with excellent interpersonal skills THE PACKAGE: The successful candidate can expect a competitive salary with excellent benefits which include discretionary bonus, flexi time working hours, Personal Pension Plan and an on site fitness centre. INTERESTED: Please contact Barry on 0207 347 5060 or click to apply
European Hotel Contractor based in London. A great opportunity has arisen to work for a leading Travel Organisation to work as a European Hotel Contractor. If you have experience within hotel contracting and strong negotiating skills then please read on. This is an excellent opportunity to work for a leading travel company based in London. Job description: The purpose of this role is to contract hotels within Europe and to assume full responsibility for negotiating rates and terms and conditions with hotels. You will be based in London with around 12-15 weeks travel in contract areas to visit hotels, negotiate contracts, attend workshops etc. Experience required: - Experience of hotel contracting within Europe - Ability to develop close working relationships with suppliers to achieve optimum results - Excellent communication and interpersonal skills - Ability to work under pressure and to meet deadlines - Ambitious with the ability to think on your feet, multi-task and prioritise - Capable of working alone or as part of a team The package: Attractive package will be offered to the successful candidate plus excellent company benefits. Interested: Please contact Barry on 0207 347 5060 or Click to apply
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