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Travel Trade Recruitment London
Job Title
Salary/Rate
£30000/annum 
Location
City of London 
Posted
 
Agency/Employer
Travel Trade Recruitment London
DescriptionRegister your CV

JOB DESCRIPTION *Sales and Service oriented team guidance and supervision of the Contact Centre (Reservations, Groups) *Ensure optimal processing of orders under notice of economic efficiency *Responsible for quality- and productivity control *Reporting of operational figures to the management *Operational workflow management including evaluation of potentials for efficiency increases *Contact Centre interface and representation of Contact Centre to corresponding inter company divisions *Operational complaint management KEY RESPONSIBILITIES *Personnel management *Personnel placement meeting operational requirements *Continuous appraisal interviews and team meetings *Analysis of training needs *Recruiting and development of personnel in coordination with Department Head *Motivation of staff *Key contact for Contact Centre Team *Organisation of responsibilities within the team *Ensure processing of orders under notice of economic efficiency *Interface for supervisors concerning operational demands, 2nd escalation instance for team members on operational occurrences *Continuous coaching of supervisors and, in cooperation with supervisors, of team members *Initiating on occurrences and backlogs in daily trading *Scoring of efficiency, where appropriate, implementation of optimised procedures *Analysis and solutions for operational complaints *Interface to partners and customers *Development of team targets *Internal and external representation of the Contact Centre *Continuous reporting to the Department Head *Collaboration on customer events *Visiting customers in cooperation with the respective Sales Manager *Budgeting and budget responsibility KEY EXPERIENCE REQUIRED * The holder of this position should have a minimum of three years experience in leading a team. * Call centre or travel industry experience is advantageous. * University/university of applied science degree or a comparable level of education is a prerequisite. * The incumbent should posses the ability to work in a high stress environment and maintain a positive attitude. * Strong Leadership skills, team motivation and interpersonal skills are essential. * Should be well organised and detail oriented and should posses excellent written and verbal communication (minimum in English and German. Additional languages are advantageous) * Strong organisational and planning skills are essential. * Must be able to work through difficult customer service issues with professionalism and patience and show a good judgement in identifying issues and recommending solutions. PACKAGE * 22 Days Holiday * Bonus and commission INTERESTED? If you are interested in this amazing role in Malta please click ''APPLY'' or contact Talisa on 0207 347 5060 or

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Job Type
Permanent 
Start Date
ASAP 
Job Reference
13768 - TB2 
Job ID
201270297 
Contact Details
 
Travel Trade Recruitment London
Job Title
Salary/Rate
£14000 - £16000/annum Benefits 
Location
Hampshire 
Posted
 
Agency/Employer
Travel Trade Recruitment London
DescriptionRegister your CV

Do you currently work in the travel industry and sold cruise holidays? My client are a market leading cruise retailer selling worldwide cruises and due to a expansion, are seeking outgoing, enthusiastic, persuasive sales driven people who have worked within a sales driven environment. Top sales performers are typically passionate about the product and go the extra mile in terms of knowledge of cruise ships, lines and destinations. They possess energy, are independent and reasonably assertive whilst working within a team dynamic. Customer focus is important as is attention to detail. As a Cruise Sales Consultant your responsibilities will be: * Maintaining a high level of customer focus and possess a passion for helping clients * Possess a proven track record of sales success in a "relationship building" role - not necessarily within the travel industry * Essentially you must possess proven experience of both inbound and outbound sales calling within the travel industry. * The ability to work within a friendly and professional team atmosphere is also essential Cruise Sales Consultant Skills & Experience: * Must be from a travel sales background and sold cruise holidays. * Proven track record of sales success in a 'relationship building' role. * Proven experience of both inbound and outbound sales calling within a contact centre environment. * Self motivated with a need and desire to earn money. * Good geographical knowledge * Highly organised and able to multi task. * Able to work under pressure to deadlines. * IT literate with good keyboard skills. * Travel experience is preferred but not mandatory. CRUISE SALES CONSULTANTS SALARY AND BONUS The basic salary will be up to £16K (please note starting basic salary is between £14,000 - £16,000 depending on experience, and this rises will rise to £18,000 as you become proficient and fully competent in the role)

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Job Type
Permanent 
Start Date
ASAP 
Job Reference
137288888 
Job ID
201270293 
Contact Details
 
Travel Trade Recruitment London
Job Title
Salary/Rate
£15000 - £16000/annum 
Location
Reading 
Posted
 
Agency/Employer
Travel Trade Recruitment London
DescriptionRegister your CV

My client is a well established independent retail travel agency, who are market leaders in their field and are looking for a foreign exchange cashier to join their office based in Reading. This company delivers a quality foreign exchange service maximising the profitability of the company whilst meeting and exceeding customer needs and maintaining and adhering to company compliance, controls and procedures. The successful candidate will be expected to provide outstanding customer service by placing the interests of the customers first and aiming to exceed customer expectations, building a rapport with customers to maximise repeat business and to listen to the needs of the customer and promote company products and services at every opportunity. FOREIGN EXCHANGE CASHIER DUTIES: * Serving the general public with Foreign Exchange queries * Cash Handling * Banking * Ordering currency * Offering excellent customer service The skills necessary for this role include; being able to operate efficiently and accurately a foreign exchange till, the ability to reconcile, update daily exchange rates, count efficiently and accurately large amounts of money and calculate and understand exchange rates. INTERESTED: To apply contact Kirsty at Travel Trade Recruitment on 0207 347 5060, or email your CV or click the 'Apply Now' below and follow the instructions to apply online.

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Job Type
Permanent 
Start Date
ASAP 
Job Reference
137544 
Job ID
201270292 
Contact Details
 
Travel Trade Recruitment London
Job Title
Salary/Rate
£40000 - £50000/annum 
Location
Kent 
Posted
 
Agency/Employer
Travel Trade Recruitment London
DescriptionRegister your CV

Are you an experienced Marketing Manager looking for a fresh new challenge? My client is a market leader in leisure travel and is seeking a Marketing Manager ideally with experience working in the travel industry. The successful Marketing Manager will help the company to deliver significant growth by the design and delivery of a long term marketing strategy. MAIN DUTIES: *Manage all marketing for the company and activities within the marketing department. *Developing the marketing strategy for the company in line with the company objectives. *Co-ordinate marketing campaigns with sales activity. *Oversee the company's marketing budget *Creation and publication of all marketing material in line with the marketing plans. *Planning and implementing promotional campaigns. *Work with the Corporate Sales Department to manage and improve lead generation campaigns. *Overall responsibility for brand management and corporate identity. *Prepare online and print marketing campaigns. *Monitor and report on the effectiveness of all marketing activity. *Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives. *Analysing potential strategic partner relationships for company marketing. * EXPERIENCE NEEDED: *Experienced Marketing Manager ideally with a background within the travel sector, although not essential. *Bachelor degree in Marketing or equivalent CIM qualification. *Commercially astute with strong analytical skills. *Ambitious with a desire to succeed and grow in a fast moving environment and company. *Strong creative outlook * THE PACKAGE As a Marketing Manager you can expect an attractive salary package but excellent benefits. INTERESTED? To apply for the role of Marketing Manager please click 'Apply' now. Alternatively please call Katie at Travel Trade Recruitment on 0207 347 5060

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Job Type
Permanent 
Start Date
ASAP 
Job Reference
13146-L 
Job ID
201270291 
Contact Details
 
Travel Trade Recruitment London
Job Title
Salary/Rate
£21000 - £23500/annum 
Location
City of London 
Posted
 
Agency/Employer
Travel Trade Recruitment London
DescriptionRegister your CV

JOB DESCRIPTION *The principle function of this role is to take responsibility for the growth of existing customers and converting opportunities generated by the Sales Team. *The re-contracting process for Group series occurs both seasonally and annually with new and existing customers. *Your responsibility is to have a knowledge and understanding of the client's products, and development plans for the following season and expand our penetration with the customers within your source market. *The key responsibility will be to develop relationships and become the principle point of contact for a number of our existing and potential customers. *In addition this role takes total responsibility for the qualifying, quoting, and conversion of ad-hoc groups within your source market. KEY RESPONSIBILITIES: *Know the planning cycles and provide the right products and prices within client deadlines. *Become familiar with each market place in which we operate: who are the competitors, expectations, how they work, etc *Deliver on the key performance indicators of the Account Development Team which include, quote turnaround times, conversion levels on enquiries, % return on offer *Monitor quote fails and make recommendations how this could be improved for the future so we can influence our conversion levels. *Put in place service level agreements with clients where appropriate which would include elements such as determining and agreeing service requirements, e.g. Response times, new products, allocations if required, release periods, cancellation policy, payment terms, retrospective discounts, etc. *Discuss payment procedures and establish whether credit facilities will be required via the Finance Team. *Implement procedure for hand over of converted business to Customer Delivery *Implement procedure for co-ordination of quoting with product team ensuring that where appropriate we are directing business to key hotels and products. *Provide scanned images, brochure material when required *Visit clients overseas if required *Organise and accompany clients, potential clients on FAM Trips, inspection trips. *Produce regular special offers to be sent to existing, potential customers for which you have responsibility for developing. *Further key responsibility will be assisting in product development. Through being constantly aware of new products by: *Keeping abreast of new hotels, entrances, or events that arise *Making use of the current range of contracted services. *Respond to demands by customers or sales and communicating this clearly to the product team. PERSON SPECIFICATION: Essential *A solid working knowledge of Microsoft Word, Excel, Outlook and the Internet *Exceptional customer service and results driven *Highly accurate with an excellent attention to detail *Well developed written and verbal communication skills *Professional fluency in both English and German *Ability to make decisions and to work on own initiative and in a team *Excellent organisational skills THE PACKAGE: A very competitive basic salary along with superb working benefits and the opportunity to work for one of the most established tour operators in the UK. INTERESTED? If you feel you meet the experience requirements please contact Talisa on

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Job Type
Permanent 
Start Date
ASAP 
Job Reference
13680 - TB5 
Job ID
201270289 
Contact Details
 
Travel Trade Recruitment London
Job Title
Salary/Rate
£NEG 
Location
City of London 
Posted
 
Agency/Employer
Travel Trade Recruitment London
DescriptionRegister your CV

My client is a highly reputable homeworking travel agency and are keen to expand its very successful team of home working travel consultants. If you are an experienced retail travel consultant, (or retail travel branch manager), who has a solid, recent background working for a travel agency then this could be the new challenge you have been looking for! For those travel consultants that regularly exceed sales targets you really have got the potential to earn much more home working, while having the freedom of being your own boss! HOMEWORKING JOB DESCRIPTION: * Booking Worldwide Holidays over the phone and email. * Converting enquiries to bookings is key to your success and you will receive commission on each booking made. * Manage your own client database. The successful candidate will need to have a network of prospective clients to begin with which could include: friends, family or the general public who have used your services whilst you have been employed as a travel agent * Promote your services to gain new clients, but full support is provided including: advertising on media channels, personalised stationary, and a business development team to help you develop your personal travel advisor service. * There is full administration support to ensure you can really maximise your earnings potential, so you will focus on travel sales. * This role comes with the backing and security of a reputable name in travel, ABTA and ATOL protected * Hours are flexible to fit in with your lifestyle HOMEWORKING EXPERIENCE REQUIRED: * A network of customers to bring and establish. * Must have will previous experience with an ABTA bonded travel agent. * Extremely self-motivated, sales motivated and able to work under your own initiative. * Passionate about travel and confident to close the sale. * Money hungry to make each enquiry confirm to a sale. * Excellent Worldwide knowledge. HOMEWORKING PACKAGE: A fantastic commission structure is offered which means if you really are a great travel sales person, with drive and determination, this has the potential to offer you much more than working on the high street! This is all about being your own boss, building your own travel business, but with the backing of a reputable company in the travel industry. INTERESTED? Apply Online or email your CV or call 0207 347 5060

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Job Type
Permanent 
Start Date
ASAP 
Job Reference
11863 - TB3 
Job ID
201270288 
Contact Details
 
Travel Trade Recruitment London
Job Title
Salary/Rate
£16000 - £19000/annum 
Location
North Yorkshire 
Posted
 
Agency/Employer
Travel Trade Recruitment London
DescriptionRegister your CV

Travel Branch Manager required for Independent Travel Company based in North Yorkshire My client is a leading player in the retail travel market they are currently looking for an experienced Retail Travel Branch Manager to work within there branches In North Yorkshire - covering mat leave 12 months You will be given the opportunity to maximise the potential of this store, capitalising on this branch's affluent location. Leading by example you will excel in providing first class customer service thus demonstrating effective sales management. Key responsibilities * To plan and execute in-house promotions company campaigns incentives and promotional materials * To set targets in accordance to staffing levels, seasons and trends whilst suggesting ideas and solutions to improve revenue and profit. * Conduct team meeting and training sessions demonstrating assertive communications ensuring that the adherence of Company policies procedures and standards are meet at all times within your Branch * To lead, motivate and energise your team identifying training and development needs along with recognising your individual staff's potential. * To keep your product and brand knowledge up to date whilst having in-depth knowledge of the company's brochures and destinations and preferred suppliers * Produce written reports for senior management and the Regional Sales team through the analysis of commercial performance * Deal with complaints in a calm and diplomatic manner and be able to deal with a wide range of both internal and external customer issues The successful candidate should have strong leadership skills, commercial awareness and the ability to inspire a team. At all levels you'll need a passion for customer service and a strong tract record in sales. You will need previous retail travel branch managerial/assistant branch managerial experience. Call Christine 0161 923 6120 or email your CV along with a covering letter to

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Job Type
Permanent 
Start Date
ASAP 
Job Reference
J13643 
Job ID
201270279 
Contact Details
 
Travel Trade Recruitment London
Job Title
Salary/Rate
£25000 - £32000/annum + benefits 
Location
City of London 
Posted
 
Agency/Employer
Travel Trade Recruitment London
DescriptionRegister your CV

Are you an experienced Customer Service Specialist with a background in banking/financial services? Have you previously dealt with complaints and been able to resolve these effectively by referring the issues to the appropriate people? Are you currently looking for a new challenge? Is so, read on. My client, a leading multinational financial services corporation is currently recruiting for a Client Servicing Specialist for their office in the City of London. The Client Servicing Specialist will be responsible for the following: Work as part of the Customer Service Team demonstrating strong people leader skills Act as primary service delivery contact for customer feedback and issues - ensuring these are resolved to the highest standard, going the extra mile through a proactive service approach Monitor and analyse customer service and service level trends and make development recommendations Be accountable for the integrity of all service related customer information within the Department Capture Customer Feedback - via GCSI, Email, Telephone, standard mail. Reports Feedback to UK BTC Management Team highlighting trends Amex/Suppliers Liaise with the dedicated Business Travel Consultants to ensure investigation and resolution of customer related issues. Follows up to ensure a satisfactory resolution Involvement with - E-invoicing Support, Supplier & Service Delivery Issues, ETS, Online Queries Monitor and analyses customer service trends and communicates findings to Operational Leaders. Recommend improvements to customer service activities and service delivery standards. Act as a role model for Travel Consultants, demonstrating customer advocacy and Traveller Care Requirements: Excellent telephone manner Top class communication skills - verbal and written Active listening skills Problem analysis and problem-solving Attention to detail and accuracy Data collection and ordering Customer service orientation and empathy Prioritisation by business needs managing multiple requests at any one time Adaptability Proactive to resolve issues before they escalate . Package: A very competitive salary is offered for this position of between £25k - £32k plus fantastic benefits Interested? To apply for this position click on 'APPLY' or email . Alternatively, call Gerry on 0207 347 5060

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Job Type
Permanent 
Start Date
asap 
Job Reference
13238- GFABCDE 
Job ID
201269406 
Contact Details
 
Travel Trade Recruitment London
Job Title
Salary/Rate
£NEG 
Location
London 
Posted
 
Agency/Employer
Travel Trade Recruitment London
DescriptionRegister your CV

Rock your way into this fantastic upbeat Music Tour Specialist role. You will be working on a dedicated account booking a number of high profile celebrities. This is a rewarding role where 2 days are never the same. You need to ensure you deliver the highest level of service. You will be managing the travel requirements for European and world tours, special events, media junkets, promotional trips and video shoots. This is an excellent opportunity for an experienced Business Travel Consultant. A Senior Business Travel Consultant is required for a leading Business Travel company in London. The role of Business Travel consultant will involve liaison with dedicated key Business Travel accounts, making all the necessary Business Travel arrangement which will include: - Booking worldwide flights, Hotels & Car Hire including multi sector itineraries and all aspects of ticketing. - Dealing with a very demanding and high profile clients, where no 2 days are the same - Answering calls, emails and online / off line reservations queries efficiently - Ensuring the highest levels of Business Travel service. - You will be working as part of a dedicated business travel team with reservations being made using the GDS Sabre so strong experience of a GDS is a must EXPERIENCE REQUIRED Applicants wishing to apply for this exciting Business Travel role will have previous Business Travel experience, be competent with at least one GDS and will ideally have worked with high end demanding Media clients. Experience of booking group flights as well as extensive fares knowledge, CAT35 fares etc. is required PACKAGE Very competitive starting salary along with fantastic company benefits and development. INTERESTED? If you are interested in this position or any other Business Travel roles, please click "apply" or call Gerry at Travel Trade Recruitment on 02073475060 or email

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Job Type
Permanent 
Start Date
asap 
Job Reference
13801- GFABC 
Job ID
201269266 
Contact Details
 
Travel Trade Recruitment London
Job Title
Salary/Rate
£19000 - £21000/annum 
Location
Colchester 
Posted
 
Agency/Employer
Travel Trade Recruitment London
DescriptionRegister your CV

Calling all Experienced Business Travel Consultants based in the Colchester Area. Fed up with the commute and rising fares into London. My client is seeking an experienced Business Travel Consultant. Working key accounts where relationship building is key! Previous experience using CRS Galileo is required (cross training can be provided). Due to the gaining of new business, a Business Travel Consultant is required for to join a leading Business Travel company at their offices in the Colchester area. Working within a small team of consultants working on key accounts JOB DESCRIPTION: *Handle enquiries and reservations from clients, ensuring that they are responded to according to the client company's travel policy. *Process E tickets and other required travel documentation in accordance with client profiles. *Offer advice and options, where appropriate, for each itinerary, including the most cost-effective means of travel. *Give clients accurate information about visa and passport requirements; health and vaccinations. Ensure that visas are issued in time for travel. *Carry out full research for each client to ensure that the best possible service is provided and that each client can make a well-informed decision. *Offer ancillary services to clients such as car hire, hotels, private car transfers, parking etc. *Confirm all booking information - fares; itineraries; e-ticket details; changes - within specified deadlines. *Build and update travellers' profiles so that their needs and requirements can be met as accurately as possible (offline). *Accurately obtain and apply mark-ups to special negotiate fares to increase sales revenue. *Ensure that the profile and booking systems are 100% accurate and up-to-date all the time. *Check bookings on the Quality Queue to check for accuracy & alternative fares offered. *Ensure that all tickets are issued within specified deadlines. *Calculate and process refunds within 24 hours of a cancellation. EXPERIENCE REQUIRED: You must be an experienced Business Travel Consultant who is proficient with a GDS/CRS ideally Galileo (although cross training is offered for the right candidate) THE PACKAGE: The successful candidate can expect a competitive salary and benefits package INTERESTED? Please call Darren on 0207 347 5060 email or click on 'apply now' Please note: Due to the high volume of applicants only candidates that fit the suitability for the role will be contacted

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Job Type
Permanent 
Start Date
ASAP 
Job Reference
13892 
Job ID
201268688 
Contact Details
 
Travel Trade Recruitment London
Job Title
Salary/Rate
£20000 - £30000/annum 
Location
London 
Posted
 
Agency/Employer
Travel Trade Recruitment London
DescriptionRegister your CV

Project Manager- Swedish Speaking. Do you speak fluent Swedish? Do you have events experience or inbound groups experience in the travel industry? This successful tour operator based in London specialises in inbound groups coming into the UK and is seeking a Project Manager to deal with the Swedish market. The successful candidate should have excellent knowledge of London and the UK and in reward will receive an excellent salary and benefits. JOB DESCRIPTION: * Plan and co-ordinate corporate group events from initial enquiry to completion * Dealing with Swedish groups coming to the UK for conferences, gala dinners and corporate hospitality * Prepare and put together quotes to suit each clients needs and budget * Establishing relationships with key suppliers in the UK - booking services and contracting and negotiating rates * Dealing with any operational issues and ensuring each event runs smoothly * General administration EXPERIENCE REQUIRED: * Fluent Swedish language skills * Excellent knowledge of the UK * Experience in Mice/Events is an advantage * Experience in inbound groups is an advantage * Must have previous travel industry experience * Ability to work under pressure and against tight deadlines THE PACKAGE: The successful candidate can expect a competitive salary dependent on experience. INTERESTED? If you have the correct skills and experience for this role please click 'Apply' now or alternatively please call Katie at Travel Trade Recruitment on 0207 347 5060.

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Job Type
Permanent 
Start Date
ASAP 
Job Reference
13880 
Job ID
201268200 
Contact Details
 
Travel Trade Recruitment London
Job Title
Salary/Rate
£20000 - £30000/annum 
Location
London 
Posted
 
Agency/Employer
Travel Trade Recruitment London
DescriptionRegister your CV

Project Manager- French Speaking. Do you speak fluent French? Do you have events experience or inbound groups experience in the travel industry? This successful tour operator based in London specialises in inbound groups coming into the UK and is seeking a Project Manager to deal with the French market. The successful candidate should have excellent knowledge of London and the UK and in reward will receive an excellent salary and benefits. JOB DESCRIPTION: * Plan and co-ordinate corporate group events from initial enquiry to completion * Dealing with French groups coming to the UK for conferences, gala dinners and corporate hospitality * Prepare and put together quotes to suit each clients needs and budget * Establishing relationships with key suppliers in the UK - booking services and contracting and negotiating rates * Dealing with any operational issues and ensuring each event runs smoothly * General administration EXPERIENCE REQUIRED: * Fluent French language skills * Excellent knowledge of the UK * Experience in Mice/Events is an advantage * Experience in inbound groups is an advantage * Must have previous travel industry experience * Ability to work under pressure and against tight deadlines THE PACKAGE: The successful candidate can expect a competitive salary dependent on experience. INTERESTED? If you have the correct skills and experience for this role please click 'Apply' now or alternatively please call Katie at Travel Trade Recruitment on 0207 347 5060.

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Job Type
Permanent 
Start Date
ASAP 
Job Reference
13891 
Job ID
201268028 
Contact Details
 
Travel Trade Recruitment London
Job Title
Salary/Rate
£16000 - £18000/annum OTE £25kpa & Benefits! 
Location
Cheshire 
Posted
 
Agency/Employer
Travel Trade Recruitment London
DescriptionRegister your CV

All aboard! Fantastic Cruise Specialist Travel Consultant required for a leading travel company, to be based in one of their branches near Chester. Do you have a passion for all things nautical, and a great all round knowledge of cruise product? Have you worked as a travel consultant and sold a wide variety of cruise or cruised yourself? This is an excellent company, great product and great salary package, with a basic of £14k - £18k dependent on experience, but this role is all about the commission, with uncapped earnings potential! JOB DESCRIPTION: - Taking enquiries over the phone, email and in person for worldwide cruises - Selling a wide variety of cruise companies - Quoting itineraries from cruise only, to cruise and stay, to complex tailor-made travel itineraries including cruise - Working to sales targets to convert enquiries to bookings to earn commission - Covering shifts between Mondays to Sunday. Opening hours 0900-2100 Mon Fri, Sat 0900-1800 and Sun 1000-1700 THE PACKAGE: Basic salary is from £14k pa - £18k pa dependent on the experience, but it's the earnings potential that should really interest prospective employees as the earnings potential is uncapped and you can look at a £25k pa OTE or more. There is a comprehensive benefits package too, including educationals and travel discounts! EXPERIENCED REQUIRED: We are looking for an experience Cruise Specialist looking for a change to a new company with an excellent commission structure. If you have worked as a Cruise Specialist within your travel company, or have worked as a Travel Consultant and have cruised extensively we want to hear from you too. INTERESTED? If you are keen to be considered please follow the instruction to apply! For any questions contact Claire 01619236120

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Job Type
Permanent 
Start Date
ASAP 
Job Reference
13802 
Job ID
201264599 
Contact Details
 
Travel Trade Recruitment London
Job Title
Salary/Rate
£16000 - £18000/annum Excellent Benefits 
Location
Liverpool 
Posted
 
Agency/Employer
Travel Trade Recruitment London
DescriptionRegister your CV

Business Travel Consultant - Liverpool (L1), Merseyside to cover Mat Leave. I am looking for a Business Travel Consultant / Experienced Travel Consultant who is an immediate starter and happy to work on a 8 months maternity contract. Become part of the fastest growing Travel Management Company in Liverpool as we search for Business Travel Consultants or Travel Consultants looking to break into Business Travel to join this leading business travel management company. There has never been a better time to secure a position in business travel - I am currently recruiting for a number of business travel professionals who are serious about developing up the career ladder. DETAILED JOB DESCRIPTION: As a Business Travel Consultant, your main areas of responsibility will include working on a variety of new and existing key accounts, providing the highest levels of service for clients and working on CRS systems. I am looking for a team focused and forward thinking Business Travel Consultant with strong career aspirations for the future as the company continues to build on their previous success and expand across the North West, Liverpool market. EXPERIENCE REQUIRED: The ideal candidate will come from a previous travel background and will ideally have an existing knowledge of a CRS Galileo or Amadeus (or experience of using any CRS/GDS system for cross training) with a flexible and customer focused approach. THE PACKAGE: A competitive salary is available of £16/18K plus excellent company benefits package and Monday- Friday working hours. This role is working on a Maternity Cover. INTERESTED: Please call Christine 0161 923 6120 or email me at

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Job Type
Permanent 
Start Date
ASAP 
Job Reference
J13829 
Job ID
201263734 
Contact Details
 
Travel Trade Recruitment London
Job Title
Salary/Rate
£16000/annum bonus & commission 
Location
Edinburgh 
Posted
 
Agency/Employer
Travel Trade Recruitment London
DescriptionRegister your CV

Do you want to progress in your travel career and looking to work for a strong, leading tour operator? Travel Sales & Reservations Consultant required for this Edinburgh based specialist tour operator. JOB DESCRIPTION: My client is looking for an experienced Travel Reservations Consultant for their busy specialist department selling travel to a range of destinations. You will have previous relevant experience and preferably trained on flight system Galileo, however training can be given. We require a bright team player, capable of working well under pressure and committed to providing exceptional levels of customer service alongside proven sales experience. Your focus will be answering enquiries and building appropriate tailor-made travel packages, matching customer requirements. Additional duties will include: - Issue quotes and sell tailor-made travel, directly to clients and via travel agents. - Take bookings, payments and ensure any subsequent enquiries are handled in an efficient and friendly manner. - Use a good telephone manner and a high level of enthusiasm to deliver a friendly & dedicated service. - Work well within this passionate and hard-working team, as well as working, off initiative, independently. SKILLS REQUIRED: A strong knowledge of the travel industry, working in a role of this nature, is required along with strong customer service, written, oral and communication skills are required. GDS Galileo is a strong advantage but not essential, as training can be delivered. Specific niche product knowledge is also an advantage but, again, product knowledge can be delivered. Please call for additional information, here. This sales team are passionate and committed so an individual who is passionate about their career and thriving in their job would perfect. THE PACKAGE: There is a highly competitive basic salary and commission / bonus scheme in return for your hard working, working for this leading tour operator, within this award winning team. Opportunities to travel and gain further, invaluable experience are also delivered. INTERESTED? To apply please send your CV or call Victoria on 0141 248 5222.

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Job Type
Permanent 
Job Reference
13883DTJ 
Job ID
201263188 
Contact Details
 
Travel Trade Recruitment London
Job Title
Salary/Rate
£NEG 
Location
City of London 
Posted
 
Agency/Employer
Travel Trade Recruitment London
DescriptionRegister your CV

JAPANESE SPEAKING TOUR COORDINATOR REQUIRED FOR A LEADING TRAVEL COMPANY BASED IN LONDON CITY. Would you like to work for a travel company who offers fantastic benefits including flexible working hour's discretionary bonuses. Are you fluent in Japanese and have previous experience working within the travel industry. JOB DESCRIPTION: * Responsible for the general tour coordination in the UK and Ireland * Provide excellent customer support * Resolve European customer queries efficiently * Promote future business * Sales support * Provide full administrative support the department as and when required EXPERIENCE REQUIRED: * Japanese speaker * Excellent communication skills with fluent spoken and written English * A person with some experience in the travel industry * Computer literate with good working knowledge of Excel and Word * Ability to work on their own and as part of a team * Friendly and efficient telephone manner THE PACKAGE: The successful candidate can expect a competitive salary with excellent benefits INTERESTED: Please contact Barry on 0207 347 5060 or click on apply now.

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Job Type
Permanent 
Start Date
asap 
Job Reference
13884 
Job ID
201263043 
Contact Details
 
Travel Trade Recruitment London
Job Title
Salary/Rate
£14000 - £16000/annum Plus commission 
Location
Greater Manchester 
Posted
 
Agency/Employer
Travel Trade Recruitment London
DescriptionRegister your CV

Cruise Sales Consultant - Independent Travel Company - Manchester My client, one of the UK's leading independent travel organisations, is currently looking to recruit an experienced cruise sales consultant to join their specialist cruise team in their busy call centre in Manchester As a cruise sales consultant you will handle calls & enquiries from direct customers within a busy call centre environment, and primarily book independent cruise holidays with various tour operators across the UK. Working for an independent travel company, you will also have the ability to de-package a standard cruise holiday, and tailor-make a specific travel itinerary to match the exact needs & requirements of your customer.. Duties for this Cruise Travel Consultant role: - Receive inbound calls, booking clients chosen cruise. - Book alternatives if cruise has been filled, book add-ons, upgrades and offer ancillary products. - Tailor-make cruise itineraries. - Achieve specified sales conversion targets. - Advise, facilitate and assist the clients to sell these cruises. - Use appropriate tools and systems to maximise sales opportunities. - Identify and act on customer's buying signals. - Remain aware of current discounts offered and to apply these correctly to bookings, always aiming to offer the best price in line with our competitors. EXPERIENCED REQUIRED: As a cruise sales consultant you will have a number of years experience working in a similar cruise consultant role in a UK-based travel call centre or retail travel agency, and have an excellent overall knowledge of the UK cruise market. You will have a real passion for booking cruise holidays for direct customers, and have previous experience tailor-making independent travel itineraries with flights, cruises and various ground products. You will be extremely sales & target driven, and have the ability to up-sell ancillary products to help maximise the revenue & profit on each booking. You will also be extremely PC literate, and have a good working knowledge of several travel booking systems, preferably Amadeus or Viewdata. THE PACKAGE: In return, my client offers a competitive salary, fantastic working environment and a great commission / bonus structure. This company also offer personal progression, a lovely working environment and fair weekend working structure. INTERESTED: To apply for this excellent position, please call Christine on 0161 923 6120 or send your CV

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Job Type
Permanent 
Start Date
ASAP 
Job Reference
J13826 
Job ID
201262716 
Contact Details
 
Travel Trade Recruitment London
Job Title
Salary/Rate
£18000 - £22000/annum Excellent company & benefits! 
Location
Buckinghamshire 
Posted
 
Agency/Employer
Travel Trade Recruitment London
DescriptionRegister your CV

Are you an experienced Travel Retail Manager with excellent travel industry experience and proven leadership skills? An excellent opportunity has arisen, working for a very reputable tour operator in one of their retail stores based in Aylesbury. This is a fantastic opportunity for someone looking for a new challenge and to further their management experience. JOB DESCRIPTION: As a Retail Travel Manager you will be expected to oversee the day to day running of the store and overall improve sales. Below is an example of the Retail Manager's roles: JOB DESCRIPTION: - Lead the branch to exceed sales targets, whilst offering exceptional customer service and growing the brands reputation - Lead and drive this busy team, ensuring the smooth, efficient running of the branch. - As a team player, sell long haul destinations, including single centres, lots of Florida, multi-centres, cruise and high end, luxury travel. - Deliver and exceed branch performance and productivity. - Contribute towards the sales and profit targets of the business. - Implement new, alternative and innovative ideas of achieving new business. - Be proactive in feeding back ways to enhance sales. - Participate and cooperate with colleagues to achieve the team objectives. - Lead by example; demonstrating to the team an exceptional high level of customer service going above and beyond. - Liaise with senior management EXPERIENCE REQUIRED: -The successful candidate must have previous travel management experience, with the ability to motivate, lead and inspire a team. -You will also have solid product knowledge of long haul destinations, particularly USA, Canada, Caribbean, Middle East, Far East, Australia, and be confident in talking about and selling long-haul and short-haul destinations. -A proven back record in reaching and exceeding targets, excellent customer service and a real drive and passion for travel are also required. THE PACKAGE: The successful candidate can expect an attractive salary dependent on experience plus fantastic benefits. INTERESTED? To apply for the role of Retail Travel Manager please contact Helen at Travel Trade Recruitment on 0121 450 9776 or email alternatively please click 'Apply' now.

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Job Type
Permanent 
Start Date
ASAP 
Job Reference
H213610 
Job ID
201261660 
Contact Details
 
Travel Trade Recruitment London
Job Title
Salary/Rate
£16000/annum bonus & commission 
Location
Edinburgh 
Posted
 
Agency/Employer
Travel Trade Recruitment London
DescriptionRegister your CV

Do you want to progress in your travel career and looking to work for a strong, leading tour operator? Travel Sales & Reservations Consultant required for this Edinburgh based specialist tour operator. JOB DESCRIPTION: My client is looking for an experienced Travel Reservations Consultant for their busy specialist department selling travel to a range of destinations. You will have previous relevant experience and preferably trained on flight system Galileo, however training can be given. We require a bright team player, capable of working well under pressure and committed to providing exceptional levels of customer service alongside proven sales experience. Your focus will be answering enquiries and building appropriate tailor-made travel packages, matching customer requirements. Additional duties will include: - Issue quotes and sell tailor-made travel, directly to clients and via travel agents. - Take bookings, payments and ensure any subsequent enquiries are handled in an efficient and friendly manner. - Use a good telephone manner and a high level of enthusiasm to deliver a friendly & dedicated service. - Work well within this passionate and hard-working team, as well as working, off initiative, independently. SKILLS REQUIRED: A strong knowledge of the travel industry, working in a role of this nature, is required along with strong customer service, written, oral and communication skills are required. GDS Galileo is a strong advantage but not essential, as training can be delivered. Specific niche product knowledge is also an advantage but, again, product knowledge can be delivered. Please call for additional information, here. This sales team are passionate and committed so an individual who is passionate about their career and thriving in their job would perfect. THE PACKAGE: There is a highly competitive basic salary and commission / bonus scheme in return for your hard working, working for this leading tour operator, within this award winning team. Opportunities to travel and gain further, invaluable experience are also delivered. INTERESTED? To apply please send your CV or call Victoria on 0141 248 5222.

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Job Type
Permanent 
Job Reference
13883VA 
Job ID
201261072 
Contact Details
 
Travel Trade Recruitment London
Job Title
Salary/Rate
£19000 - £23000/annum Plus Bonus 
Location
London 
Posted
 
Agency/Employer
Travel Trade Recruitment London
DescriptionRegister your CV

USA Sales Consultant Are you able to provide excellent customer service, are you keen to succeed personally and take pride in your success. Are you confident in your written and verbal communication? An exciting entrepreneurial company is seeking USA sales consultants who are passionate about customer service with a strong knowledge of Florida. Experience Required: *Good knowledge of USA , the theme parks etc *A proven record in a telephone sales environment *High attention to detail *Ability to work as part of a team and contribute ideas *Self motivated with excellent service skills *Excellent organisational skills *Flexible attitude to working hours in line with business needs *Desire to succeed, and have fun doing so. Your role will involve: *Answer incoming customer sales and service communications, including email, letters, and telephone calls from UK direct customers *Achieve defined sales and targets *Provide exceptional service through ensuring every customer is offered the right products for them *Process bookings, including contact with overseas suppliers *Assist with all post-sale booking issue *Meet and exceed pre-agreed service levels *Contact suppliers over booking issues The Package: *The successful candidate will receive a competitive basic salary with a fantastic commission structure. Interested: If you feel you have the relevant experience for this position please contact Helen on 027 347 5060 or email your CV .

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Job Type
Permanent 
Start Date
ASAP 
Job Reference
HNE- 0924 
Job ID
201260739 
Contact Details
 
 

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