Job Title		Senior Customer Service Advisor
			Location		Cambridge, Cambridgeshire
			Salary/rate		£9.80 - £11.90/hour PAYE 9.80 LTD COMPANY PAY 11.90
			Job number		109139861
			Posted		10/10/2008 (18:20)
			Agency/Employer		Questus
			Description		1.1To effectively provide a high quality advice, information and transactional service to customers covering a wide range of services provided by the Council through telephone, electronic and face-to-face channels. Assist the team leader in guiding, coaching, mentoring and training team members. To handle more specialist enquiries as designated. 2.MAIN DUTIES: 2.1Participate in a rota to cover the general reception desk, front service desks and telephone work stations, providing cover across the service centre as daily demand requires. 2.2Record accurate and timely statistical information 2.3Actively recognises the ....
			Job type		Contract
			Contract length		4 MONTHS APPROX
			Start date		OCT 2008
			Contact details

			Job Title		Senior Customer Service Advisor
			Location		Cambridge, Cambridgeshire
			Salary/rate		£9.80 - £11.90/hour PAYE 9.80 LTD COMPANY PAY 11.90
			Job number		109139451
			Posted		10/10/2008 (15:56)
			Agency/Employer		Questus
			Description		Will have rotational start and finish times as below: 08:00 – 16:15 09:30 – 17:45 09:45 – 18:00 As a first point of contact, you will provide advice and information to customers contacting the Council about the wide range of services we provide. Primarily assisting customers face-to-face and via the telephone with in-depth queries or issues relating to Housing Options & Advice and HomelinkKnowledge of Council Tax, Housing/Council Tax Benefit would be desirable. You may also assist customers who use the web to contact the Council.Able to build and strengthen customer relationships and ensure excellent customer service, you must be able to organise ....
			Job type		Contract
			Contract length		3 months approx
			Start date		29/09/2008
			Contact details

			Job Title		Customer Service Consultant
			Location		Huntingdon, Cambridgeshire
			Job number		109137481
			Posted		08/10/2008 (10:45)
			Agency/Employer		Sureterm Direct Ltd
			Description		Sureterm Direct Ltd are recruiting for a Customer Service Consultant to work in our rapidly expanding company! Responsibilities for this role will include but not be limited to the following: • Making adjustments that have been requested by the client, such as Change of Address, Change of Vehicle, Add Driver, and Increase Mileage. • Answering any queries that the client may have about their policy. • Taking claim information from the client, making sure accurate information is taken and advising them if they need to contact our Legal Team or their insurers. • Dealing with insurers answering any questions or queries they ....
			Job type		Permanent
			Contract length		Permanent
			Start date		Immediate
			Contact details

			Job Title		Customer Advisor Norwich
			Location		Norwich, East Anglia
			Salary/rate		£13600/annum
			Job number		109139726
			Posted		07/10/2008 (10:38)
			Agency/Employer		Linsco
			Description		Our Client Our client are a market leader in their field, and are currently looking for Full Time Maternity Cover for a Customer Service Advisor to join their busy team in Norwich . Key Areas of Responsibility · Assisting the Branch Manager in building and maintaining excellent customer relationships · Generating and following up sales opportunities to ensure personal and team targets are met · Welcoming customers in order to build loyalty and maximise sales opportunities · Suggesting ideas to improve the systems, public image and appearance of the branch · Arranging referrals to customers · Cheque signing ....
			Job type		Permanent
			Contract length
			Start date
			Contact details

			Job Title		Japanese Speaking Customer Service
			Location		Peterborough, Cambridgeshire
			Salary/rate		£14000 - £17000/annum
			Job number		109138974
			Posted		06/10/2008 (12:57)
			Agency/Employer		Interaction Recruitment
			Description		We are currently looking for a number of Japanese speaking Customer Service Advisors to work within an inbound call centre environment. You will be liaising with a number of customers on an international basis, dealing with customer requests, conducting internet research and other general duties. Various shifts across 7 days, nights and days are available. Candidates with previous office based customer service experience, an excellent telephone manner and good computer literacy will be considered. You will also be fluent in both Japanese and English. Salary £14,000 - £17,000 depending upon shift worked is applicable ....
			Job type		Permanent
			Contract length
			Start date
			Contact details

			Job Title		Turkish Speaking Customer Service
			Location		Peterborough, Cambridgeshire
			Salary/rate		£14000 - £17000/annum
			Job number		109138973
			Posted		06/10/2008 (12:57)
			Agency/Employer		Interaction Recruitment
			Description		We are currently looking for a number of Turkish speaking Customer Service Advisors to work within an inbound call centre environment. You will be liaising with a number of customers on an international basis, dealing with customer requests, conducting internet research and other general duties. Various shifts across 7 days, nights and days are available. Candidates with previous office based customer service experience, an excellent telephone manner and good computer literacy will be considered. You will also be fluent in Turkish and English. Salary £14,000 - £17,000 depending upon shift worked is applicable. ....
			Job type		Permanent
			Contract length
			Start date
			Contact details

			Job Title		German Speaking Customer Service
			Location		Peterborough, Cambridgeshire
			Salary/rate		£14000 - £17000/annum
			Job number		109138972
			Posted		06/10/2008 (12:42)
			Agency/Employer		Interaction Recruitment
			Description		We are currently looking for a number of German speaking Customer Service Advisors to work within an inbound call centre environment. You will be liaising with a number of customers on an international basis, dealing with customer requests, conducting internet research and other general duties. Various shifts across 7 days, nights and days are available. Candidates with previous office based customer service experience, an excellent telephone manner and good computer literacy will be considered. You will also be fluent in both German and English. Salary £14,000 - £17,000 depending upon shift worked is applicable. ....
			Job type		Permanent
			Contract length
			Start date
			Contact details

			Job Title		Russian Speaking Customer Service
			Location		Peterborough, Cambridgeshire
			Salary/rate		£14000 - £17000/annum
			Job number		109138971
			Posted		06/10/2008 (12:42)
			Agency/Employer		Interaction Recruitment
			Description		We are currently looking for a number of Russian speaking Customer Service Advisors to work within an inbound call centre environment. You will be liaising with a number of customers on an international basis, dealing with customer requests, conducting internet research and other general duties. Various shifts across 7 days, nights and days are available. Candidates with previous office based customer service experience, an excellent telephone manner and good computer literacy will be considered.You will also be fluent in Russian and English. Salary £14,000 - £17,000 depending upon shift worked is applicable. ....
			Job type		Permanent
			Contract length
			Start date
			Contact details

			Job Title		French Speaking Customer Service
			Location		Peterborough, Cambridgeshire
			Salary/rate		£14000 - £17000/annum
			Job number		109138970
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