Customer Services Jobs in Surrey

Customer Support Agent / Administrator - E-Retail Software Provider
Newbury, Berkshire
£17,000 – £19,000 + Benefits

This is a fantastic opportunity to work for a fast growing award winning company that focuses on innovation in the e-retail sector. We lead the way in providing hardware and software based solutions to the independent retail sector.

We are looking for a Customer Support Agent to contribute to the innovation which has been at the heart of our success.

Key Responsibilities & Objectives

1. Telephone Answering – first point of contact.
> An important role in delivering a very high level of customer...

Technical Customer Support Manager / Helpdesk Manager - Top 5 Global Host / Datacentre
Southampton
£40,000 - £45,000

With 10,000 customers worldwide, backed by a 100% uptime guarantee we are one of the world’s leading IT hosting providers.

We are seeking a Technical Support Manager to support our growing global operations team!

Your job as a Technical Support Manager is to provide our customers with the Kick-Ass level of service that they have come to love and expect from us and our subsidiaries. You will provide strategic leadership and direction for our technical services group, drive a stellar customer experience...

Claims/Customer Service
£18,000 - £25,000 per annum

Our Client based near Reigate require a Claims/Customer Service Representative. They pride themselves on excellent customer service.

Job Role:

To take and make calls regarding insurance claims and process claims within agreed service levels.

Job Duties:

Receive and respond to incoming calls from customers wishing to make a claim and issue claim forms.
Liaise with the underwriters to clarify the admissibility of claims where unclear.
Contact customers and external organisations to obtain information relevant to claims.
Review incoming claim forms...

My client based in Camberley is seeking a Customer Service Administrator, which will lead to more of a sales role in the future. The duties are below but not limited to:
Initial follow-up and qualification of leads generated by marketing activities e.g. mailings, website, exhibitions, etc to qualify level of interest and pass onto the Sales Teams as appropriate
* Carry out initial market research for new opportunities identified by Marketing and Sales management. Contact appropriate companies, identify and contact key personnel, qualify interest and opportunity. Provide regular project progress reports.
* Follow up certain types of quotes...

My client is currently looking for an experienced lettings manager, to work in their office in Farnham. Working from a cold start, in an already established estate agency office, they require someone who has a proves track record at management level, is fully conversant with all aspects of lettings and has focused business development skills.

The ideal candidate should:-

* Ideally be ARLA qualified

* Have a proven conversion rate on valuations

* Be well presented

* Have strong communication and organisational skills

* Be computer and numerically literate

* Be driven, enthusiastic and have the desire...

My client is looking for lettings negotiators, for their busy office in Reigate, Surrey

The successful individual will be offered a competitive salary and benefit package, personal development, ongoing training and career progression.

Are you the successful candidate we are looking for? If so, you will be required to:
* Register potential tenants.
* Arrange and attend viewings.
* Liaise and negotiate between landlords and tenants.
* Close deals.
* Build and maintain excellent working relationships with landlords and tenants.
* Canvass for new business opportunities.
* Achieve pre-agreed targets.
* Offer a...

Client Support Team Manager
Excellent Benefits
Chertsey
Salary Negotiable

JOB PURPOSE:

To maximise value for clients by:
* Rapidly resolving client queries
* Account managing clients
* Continuously improving operations, product, people, process and service
* Leading and developing Associates

KEY RESPONSIBILITIES:

To ensure delivery of excellent service through:
* Leading and managing Associates with regards to training, coaching, compensation, motivation, development and resourcing
* Maintain awareness and support of Companies policies and procedures
* Achieving client satisfaction...

Customer Service Team Managers - £30 - 40k plus bonus and excellent benefits

Our client is looking to recruit 3 x Customer Service Team Manager in 3 different divisions due to rapid expansion. This is a fantastic opportunity to join a global organisation where genuine long term career prospects exist.

The successful candidates will possess strong customer focus gained from a B2B environment coupled with outstanding account management experience in order to deal with any escalations.

Each manager will be responsible for between 6 - 12 Customer Service Executives.

The focus of the role is very much on the development...

Part Time Telemarketing Executive
6 month contract – 20 hours per week
Leatherhead
£8.50ph

My client is seeking a part time Telemarketing Executive for a 6 month contract to work Monday to Friday 2.30pn to 6.30pm. Their current team is expanding and they are seeking to invest in the development and expansion of their supporter database. You will be required to have your own transport due to location and you will be making outbound calls and talking about the services my client offers.

This is an exciting role that will include:
Contact individuals by telephone
Explain who my client is, what they do and answer...

We are looking for experienced Customer Service candidates who are looking for long term contracts in the Financial Industry.

The role of this department is to provide support and information to people investing with this Company. You will require excellent communication and organisational skills, together with strong attention to detail. You will be expected to work under your own initiative and also be comfortable representing the contact centre though out the business. You must have a confident telephone manner, have the ability to communicate effectively with customers and have the ability to work under pressure with the initiative...

Customer Services Administrator

My Client has a position available for an experience Customer Service Administrator to work as part of a busy team.

Job Role

To provide an efficient administrative and clerical function in the Service Department and Rental Desk as directed. Provide support for Rental Department as directed.

Reporting to the Service Manager, Workshop Manager or Operations Manager and Rental Manager when supporting Rental Department.

Duties

Take all incoming telephone calls
Manage the workshop paperwork flow on a daily basis
Create and update work orders with relevant data
Place...

Customer Services Administrator

My Client has a position available for an experience Customer Service Administrator to work as part of a busy team.

Job Role

To provide an efficient administrative and clerical function in the Service Department and Rental Desk as directed. Provide support for Rental Department as directed.

Reporting to the Service Manager, Workshop Manager or Operations Manager and Rental Manager when supporting Rental Department.

Duties

Take all incoming telephone calls
Manage the workshop paperwork flow on a daily basis
Create and update work orders with relevant data
Place...

We are currently recruiting for an expanding product provider who require an Administrator as well as several other staff to aid their continued growth.

The Company: This is a leading provider of retirement products who are gaining market share all the time, have won the respect of the IFA community and provide award winning customer service.

The Role: Based within their head office, you will be responsible for providing an administration service on a number of annuity based products. This includes processing administration relating to policies and keeping up to date with the progress of these policies and providing information...

Job title: Motor Assistance Co-Ordinator
Salary: £17500 rising to £18,000 after successful completion of probationary period
Location: Croydon, Purley, Coulsdon
Skills: Customer Services, Technical Knowledge

The Role:
• Providing an efficient, professional and pro-active response to incoming calls and requests for breakdown assistance.
• You will be responsible for;
• Handling all incoming and outgoing calls and advising the customer regarding minor technical queries
• Managing and monitoring files to ensure that service levels are maintained and that the customer is kept fully appraised of progress
• Ensuring...

We require an IT literate person who is educated to HNC/HND level in Electronics Engineering to join a large business in the Portsmouth area as Technical Coordinator.

The role will require providing technical support to both direct customers and dealers with some basic and other more challengeing problems relating to their products. Job entrys and task planning will also be involved to ensure all enquiries are dealt with efficently.

It is essential that you will be educated to HNC/HND level within Electrical Engineering, Marine Electronics or similar related topic. You must also have experience in working within a Technical/ Electrical...

Exciting role working within Web Events – ideal candidate would be bilingual, have excellent client/customer focus, and web technology experience!

Our client, a market leader in their field of Communications, is currently recruiting into their European Customer Service team within the Web Event department. Assisting the Project Manager you will be responsible for ensuring the smooth running of Web Events, ensuring that each web archive is turned around with accurate timings within agreed timescales, and maintain and update the library of all events. Above all you will deliver exceptional customer service at all times remaining professional...

Commercial Print Estimator - South East

Key Skills: Commercial Print, Digital Print, Estimator.

Outstanding organisation that continues it’s transition from traditional Print to full service Solutions provision, seeks to strengthen it’s small Client Services team with an commercially minded & highly effective senior Estimator.

Working in close harmony with the Client Services team, you will take responsibility for an array of existing & new business Client project estimating, utilising your acquired experience to deliver effective costing solutions & intelligent supply chain options across the diversity of digital, litho...

Client Account Manager, Commercial Print & DM - South East

Key skill: Commercial Print, Digital Print, Account Executive, Client Services, Print Management.

Impressively growing & evolving Print solutions business seek to appoint an outstanding individual possessing highly evolved communication skills to internally manage an array of their key Client accounts

Working in close harmony with the Commercial team, you will take responsibility for an array of existing & new business relationships, utilising both your acquired Print experience, but critically your fabulous personality, infectious communication skills and Client...

Account Executive / Manager, Print Management - South East

Key skills: Print, Print Management, Direct Mail, Direct Marketing, Outsourcing

Truly impressive international print and media solutions delivery Business seek to enhance their Client delivery team with truly impressive & dynamic individuals seeking a genuinely rewarding career opportunity.

Working within a committed & highly regarded team that are adept at handling complex campaigns with numerous creative/format changes and complicated delivery/packing variations, both in the UK and internationally, you will be accustomed to a pressured & demanding workload, the...

Retail Account Manager - London & South East

Key Skills: Creative, Educational Material, Training Material

Fantastic opportunity for an Experienced Account Manager to join a forward thinking, financially stable Creative Design, Print & Fulfilment company based in the South East. The main specialities of this business are the creation of event specific marketing & public collateral, the production & delivery of training as well as education & workshop materials.

Due to organic growth this fantastic business are now seeking an Account Manager to manage relationships with several leading retail clients,...