Customer Services Jobs in Warwickshire

Our client is a leading provider of Quality Assurance Products-

We currently have a vacancy for a Customer Service and Sales Support Co-ordinator in their Training division. The purpose of this role is to provide high level customer service and sales support from the management of enquiries through to event administration with autonomy over workload to meet the Training business needs.

Job Responsibilities

- Provide sales support by managing and converting enquires, opportunities and provisional bookings in line with business targets and objectives. This will include the identification of revenue opportunities for the business...

Call Answering Specialist / Virtual Receptionist - Virtual Support Company
Birmingham, West Midlands
£15,000 per annum plus free breakfasts, monthly Spa days, nights out

Heads-up - We will need to see a covering letter. Write something interesting, clever or funny and we'll love you forever!

A little about the role:

You'll spend your days talking to people on the phone - answering a wide range of telephone calls for many different businesses. You'll deal with a wide variety of tasks, from taking a quick message to resolving a complicated customer service issue. You'll do something different every day. This role offers...

Car Sales Executive (Prestige Main Dealership - New & Used) - West Bromwich

We are currently recruiting for experienced Prestige Car Sales Executive's for our client's main dealer sites in West Bromwich.

This vacancy is with a well-established main dealership which are looking to expand their current Sales team due to increased demand.
Currently within the site they have a stable team which has been there for a number of years so we are looking for someone who enjoys working in the prestige environment and can fit straight into the current team.

We are looking for an experienced Car Sales Executive and someone who can...

Finance Graduate Trainee ? Margin Reporting Assistant
Coventry
£21,000 - £26,000 plus excellent benefits

Our client is a major player in the pharmaceutical sector throughout the world. They are looking for a bright, ambitious graduate to join their finance team to be based from their UK head office based in the West Midlands.

The main purpose of the role is to ensure that robust controls are in place for authorising calculating customer discounts, issuing payments for all discounts due and communicating payments to customers and business managers.

It is also to ensure that all supplier rebates are reported in the month...

A Coventry based company that operates managed services centres in the EMEA region on behalf of the client portfolio, including many of the world’s largest banks and building societies is seeking Part Time Collection Advisors to join their team working 20 hours per week. The Company provides services in the customer service, complaints, correspondence, fraud, disputes, chargeback’s, collections and debt management service lines, for both consumer and commercial customers.

This is a part time role with flexibility on the hours worked but would need to fall between 5.00 pm and 9.00 pm, Monday to Friday and 8.00 am and 2.00 pm Saturday...

A Coventry based company that operates managed services centres in the EMEA region on behalf of the client portfolio, including many of the world’s largest banks and building societies is seeking Part Time Product Support Advisors to join their team working 20 hours per week. The Companyy provides services in the customer service, complaints, correspondence, fraud, disputes, chargeback’s, collections and debt management service lines, for both consumer and commercial customers.

This is a part time role working 20 hours per week between the hours of 17:00 and 21:00, Monday to Friday.

As a Product Support Advisor you will:
...

The Company:
This is an exciting opportunity based within a well established, substantial and expanding business.

The Position:

The company likes to employ people who will grow with and add value to the organisation; therefore the potential for advancement here is great.
This is a varied and interesting role where you will communicate with many external companies and internal departments. There will be potential for you to get involved in new, interesting and ground breaking projects as they develop. There is a lot to learn and the key responsibilities include:
• Arranging collection and delivery of materials from and...

Do you have the passion to deliver excellent sales and service performance for our customers? Do you have a track record of successfully delivering sales targets for direct and on-line customer channels? Can you motivate and drive colleagues to deliver exceptional customer service to delight our customers and inspire others to do the same?

Do you want to make our Clients banking experience extra special for customers?

If so, we want to hear from you, as we need to recruit a Sales & Service Team Leader for our clients Contact Centre at Head Office.

In this important role you will be responsible for the leadership, coaching...

Customer Service

• Handle incoming Service & Support calls and emails ensuring that ID and verification processes are adhered to.
• Activate customer credit card details using TS2
• Process debit card payments using TS2
• Provide assistance with balance requests, password setup and any general customer requests for information concerning the product
• Identify and capture any potential complaints and refer as necessary
• Manually pass details to the Fraud team where appropriate
• Offer PBP, Balance transfers and additional cardholders

Service Delivery
• To meet and maintain a quality standard of 85...

Key Responsibilities:

Customer Service

• Handle incoming Service & Support calls and emails ensuring that ID and verification processes are adhered to.
• Activate customer credit card details using TS2
• Process debit card payments using TS2
• Provide assistance with balance requests, password setup and any general customer requests for information concerning the product
• Identify and capture any potential complaints and refer as necessary
• Manually pass details to the Fraud team where appropriate
• Offer PBP, Balance transfers and additional cardholders

Service Delivery
• To meet and maintain a...

Job Title: Collections Advisor
Job Summary:
Collections Advisor primary objective is to recover as much debt as possible by communicating with customers who are in arrears with their repayments and for arranging for the repayment of the arrears or debt using an automated dialer telephone system within specified targets.notes updated.
• Identify and refer fraud to the Fraud team where appropriate.
• Identify and refer disputes to the Disputes team where appropriate.

Quality and regulatory guidelines
• Maintain a proactive approach to maximize recoveries collections whilst adhering to FSA/QA guidelines...

Due to their continuing success, my client is now recruiting for a number of Part Time Customer Service Professionals to work 20 hours per week and to be based at their offices in Coventry.

We are looking for Customer Service Advisors / Collections Advisors / Credit Controllers who have had previous contact centre / call centre experience whether most recently or in previous roles. You will need a professional and polite manner with previous experience of working within a busy customer centred environment for the Customer Services role or direct experience of either Credit Control or Collections for each of these respective roles . You...

Customer Service & Sales Support Coordinator
Coventry
£16,000 - £19,000

Do you have experience as a Sales Administrator or Customer Service Administrator and want to work for an amazing company who offer an great working environment, flexible working hours and a competitive salary and benefits package?

You will have Good Microsoft Excel skills, to an intermediate level, strong administration skills and have a natural flair for customer service.

This position requires good attention to detail and organisational skills so if you think you are suitable for this position then send your cv to (url removed) or contact Terri...

Automotive, Motor Trade Job: Service Administrator Required in the West Midlands

Salary: £Negotiable
Term: Full Time, Permanent

Motor Trade Jobs / Automotive Vacancies:

Automotive Service Administrator required in the West Midlands.

Our Client requires an experienced automotive Service Administrator for their busy franchised main dealer aftersales department in the West Midlands area.

As a key administrative role, you will be responsible for producing job cards, retail, warranty and 1 link invoicing on behalf of the service department.

In this busy and varied role you will be exceptionally organised...

Automotive, Motor Trade Job: Service Administrator Required in Wolverhampton, West Midlands

Salary: £Negotiable
Term: Full Time, Permanent

Motor Trade Jobs / Automotive Vacancies:

Automotive Service Administrator required in Wolverhampton, West Midlands.

Our Client requires an experienced automotive Service Administrator for their busy franchised main dealer aftersales department in the Wolverhampton area.

As a key administrative role, you will be responsible for producing job cards, retail, warranty and 1 link invoicing on behalf of the service department.

In this busy and varied role you will...

Do you have the passion to deliver excellent sales and service performance ? Do you have a track record of successfully delivering sales targets for direct and on-line customer channels? Can you motivate and drive colleagues to deliver exceptional customer service to delight our customers and inspire others to do the same?

If so, I want to hear from you, as I am currently recruiting for a Sales & Service Team Leader for a bank in Birmingham

In this important role you will be responsible for the leadership, coaching and development of your team and achievement of stretching Sales and Service business objectives.

The successful...

Excellent Role Available
Bilingual Customer Service Advisor Required
Based in Kingswinford
£16,000-£18,000PA

My client is currently looking for an experienced Customer Service Advisor to join their well established company in the Kingswinford area.

Successful Candidates:
-Must speak fluent German
-Have previous customer service experience
-Be PC literate
-Possess excellent communication skills
-Proactive and able to work on own initiative

The Role:
-Working within a busy office environment
-Liaising with German customers on a daily basis
-Dealing with any queries or complaints...

Customer Service Executive £15,500

The Company
A leading credit/financial services organisation with an impressive portfolio of partners is looking to recruit experienced customer service professionals looking to take the next step up the career ladder.
The Role
• Using your previous customer service/call centre experience, you will be trained and mentored to enable you to provide assistance to customers
• You will have a proactive and positive attitude towards helping customers who are experiencing financial difficulties
• Previous customer service experience essential
• An ability to communicate at all levels with...

The Company
A leading credit/financial services organisation with an impressive portfolio of partners is looking to recruit experienced collections professionals to join their busy and expanding Operations department.
The Role
• Confident making and receiving calls, you will be responsible for liaising with clients that have missed payments or are in arrears with their payments.
• Professional and approachable you will work with the client in order to obtain outstanding payments in keeping with their contractual agreements
• Responsible for negotiating payment plans with clients in arrears where sufficient repayment cannot be achieved...

The United Kingdom is one of the least energy efficient countries in Europe due in part to poor home insulation.

In a bid to meet carbon reduction targets the government is offering grants to millions of people across the country to assist with loft & cavity insulation.

There are still 8 million homes that need insulating and with the green deal on the way there will be many more energy efficiency products being made available to domestic customers.

We have partnered with the Mark Group, UK's leading home insulator who is currently servicing over 4000 homes per week.

This role involves responding to customer requests...