Customer-Services Jobs in East Midlands

Service Advisor / Service receptionist - Automotive background a MUST!

My client is looking for a new service advisor / receptionist to join their team in Leicester. They need candidates that have previous Automotive experience and ideally come from a Commercial / HGV / Truck background.

Successful candidates must have previous experience working in a similar role. Duties
• To assess customers needs and requirements
• To maintain an up-to-date knowledge of vehicle service, repair and warranty policies and product changes
• To advise on service/repair matters
• Interpreting and advising customers on warranty policy...

Job Title: Graduate Account Manager
Location: Wellingborough

Salary: £20,000 Basic, £25,000 OTE
REF: EMAW2561NOR

The Company – Graduate Account Manager

Our client is a global, market-leading provider of IT hardware and software to a vast range of businesses around the world. With an annual turnover of over $3.5 billion and a product range that stretches from laptops and software packages to service printers and more, they boast a fast-paced and innovative organisation that stands at the forefront of the IT market.

With an ambitious growth plan of 20% in three years, they are looking to take on a graduate intake...

Job Title: Graduate Account Manager
Location: Wellingborough

Salary: £20,000 Basic, £25,000 OTE
REF: EMAW2561NOR

The Company – Graduate Account Manager

Our client is a global, market-leading provider of IT hardware and software to a vast range of businesses around the world. With an annual turnover of over $3.5 billion and a product range that stretches from laptops and software packages to service printers and more, they boast a fast-paced and innovative organisation that stands at the forefront of the IT market.

With an ambitious growth plan of 20% in three years, they are looking to take on a graduate intake...

Our Peterborough based client are seeking an experience Team Manager to join their business. 

The role holder will be required to manage and develop an inbound team of Advisors, ensuring that they provide a high quality service to meet the needs of customers, achieving determined response KPI’s, sales targets and cash collection objectives, in accordance with agreed processes.

This is a varied and challenging role which requires commitment the ability to multi task.

To be considered for this position you must meet the following criteria:

• Good general education with GCSE or equivalent in English...

The right candidates will be working for a fantastic independent company, with big plans, great opportunities and a very generous bonus structure.

The ideal candidates will be driven, goal orientated and excited by the opportunity to be able to earn a great bonus.

What's expected of you:

*To Be Reliable
*Punctual
*Driven
*Professional
*To archive Daily and weekly KPI's
*To hit call targets
*To set expected level of appointments
BONUS PAID IN ARREAS FOR EACH APPOINTMENT SET IN A GIVEN CRITERIA!!

Experience is desired but not essential, if you have an outgoing and driven nature with a want to earn...

Based in Colwick, Nottingham
Β£24,000 - Β£26,000 + 25days holiday, annual company bonus 2.5% of annual salary + free parking + contributory pension.

This is a fantastic opportunity to work for a very successful international business.

The role involves the Coordination of the Customer Relationship pipeline up to and post production and enquiry to delivery. You will be responsible for a team of 3 Customer Service representatives, and responsible for delivering the Customer relationship policies, targets and goals.

It is essential that you have experience using SAP, as well as being fluent in German.

If you are...

Parts Advisor

A Parts Specialist / Advisor is required to join the technical sales team in Retford for a leading nationwide supplier of public service vehicle parts. This is an exciting opportunity for someone with an extensive knowledge of PSV/ Bus and Truck/Commercial vehicle parts.

South Yorkshire / North Nottinghamshire / Lincoln Region
(Retford / Workshop / Gainsborough)

£26-28.5k Basic + Bonus

Our client is a leading nationwide supplier of quality genuine and OE parts to the public service vehicle market, with an excellent distribution network.

Role & Candidate Profile

This is an office based...

The successful candidate will be required to:

1.Create quotations and tenders for the portfolio of products ensuring technical compatibility, commercial viability and regulatory conformance.
2.Technically evaluate in-coming customer sales orders', ensuring the product matches its intended purpose and use, and conforms to regulatory certification directives.
3.Take personal responsibility for technical account management for a defined region or customer base.
4.Manage large orders and key contracts ensuring all aspects of the project are controlled to maximize customer satisfaction.
5.Contribute to the customer service team...

Temp to perm

Immediate start

Customer Service / Account Executive

£15k to £20k dependant on experience

We are currently recruiting for a business in the Wellingborough area.

The role is a Customer service focused role where you will be managing a clients needs from start to finish. This will require high amounts of professionalism and the ability to multi - task.

Key Duties:

To deal with, log and take ownership of all inbound calls from key account customers and prospects within agreed service level agreements.  Make informed, empowered decisions regarding the best course...

MAIN PURPOSE OF JOB:

To provide essential backup to the sales department and accounts department by undertaking the following:

*Follow the Sales Administration Procedure for Machines
* Credit Control for Machine Sales

SKILLS REQUIRED

* Numeracy and literacy
* Self motivated
* Accurate and organised
* Team player
* Strong communication skills

QUALIFICATIONS PREFERRED

* Good working knowledge of Excel, Word, Web and E-mail
* Business Administration Qualification or current Student
* Or experience with working in a sales or accounts environment
* Experience with a accounting system...

I am looking for 3 Team Leaders to work in a busy contact centre.

Candidate must have previous experience working in a contact centre in a customer service environment.

Previous service environment experience, ideally in a contact centre.

A strong role model for the brand.

Interest in home furnishing as well as a curiosity about people’s life at home

A passion for getting the best for the customer

Ability to prioritise and organise own work and the work of others in order to make the most efficient use of time available

Self-reliant and motivated with proven ability to work as part of a larger...

Title: Personal Assistant
Role: Personal Assistant/ Customer Service Administrator
Salary: £16,000 plus bonus structure £21,000 OTE

To deliver First Class Customer Service to all new and existing clients and to provide excellent administrative support to our Senior Life Insurance Sales Advisor.
We are seeking an experienced and confident PA to provide professional support to our Senior Life Insurance Sales Advisor. The ideal applicant will have a confident outgoing manner with excellent inter-personal skills with an ability to manage a busy workload and prioritise tasks. Previous experience within a PA role or Senior Administration...

This vacancy is being advertised on behalf of ambitions personnel who are acting as an employment agency.
We are currently recruiting exciting opportunities for our Newark based client who are one of the UK’s leading insurance providers.
This rapidly expanding company is seeking Insurance Sales executives to work alongside the existing sales team, duties in this busy and challenging will include:
• Using hot key leads and cold customer information to gain possible sales.
• Retain and develop current client database- establish and develop excellent relationship.
• Sell and advise new/ existing customers on Private Medical Insurance...

This vacancy is being advertised on behalf of ambitions personnel who are acting as an employment agency. Our client based in Newark are recruiting for 2 parts people to join them on a permanent basis. Duties of the role will include: Face to face customer service, ordering parts, liasing with manufacturers, dealing with customer queries, dealing with sales enquires, taking customer payments and carrying out basic admin duties. Hours of work could be Monday-Friday 8.30am-5.30pm or 6am-6pm 4 on 4 off.

To apply, please contact Rebecca Smith on 01636 611320.

Unfortunately due to the high volume of applications we receive, we are unable...

Award winning contact centre based close to Chesterfield Town Centre currently have a number of part time and full time opportunities available.

The successful candidates must have previous experience in a contact centre based customer service role.
Excellent attention to detail and accuracy skills are also essential.

Duties will include:
- Taking a high volume of inbound calls
- Logging information accurately
- Scheduling engineers diaries
- Offering a high level of customer service at all times
- Dealing with customer queries and escalating any complaints

This is a great opportunity to work with...

CUSTOMER SERVICE EXECUTIVE

£15,000-£17,000

Based in Boston

Ambitions Personnel are currently recruiting for a Customer Service Executive to join their client’s existing team based in Boston. Main duties include, but are not restricted to:-

• Ensure that all customer sales orders, quotations, queries, complaints etc. are
co-ordinated and processed as quickly and efficiently as possible; ideally the day of receipt.
• The ability to react to a changing schedule whilst staying calm and precise. Liaising with a
number of different internal departments to obtain, collate and drive key information to deliver...

The job title for this role is an Experienced Telesales Agent, the hourly rate is £6.50 and after 3 months goes up to £7.00 with up to a maximum of £240 backdated depending on how much the agent has achieved in the probation period. The Role involves calling prospective customers with the intention to transfer them from their current energy provider over to the company you will work for. All features and benefits will be explained on the call to make sure the customer receives the best services and package. All agents will be responsible for generating sales, being courteous to customers offering them a quality service.
Applicants MUST be...

Temporary Position - Belper

Immediate Start

Duration: Ongoing

Overview:

Working for a Financial Services Organisation in Belper, Derbyshire (Near Duffield, Near Derby). You will be performing general administrative tasks and data entry.)

Duties:

- Accurately entering data from loan applications onto the IT systems / database
- Performing administrative tasks

Requirements:

- Proactive Approach to work
- Professional
- Admin experience would be benefiial
- Good IT / fast typing (data entry) skills

This role would suit a student who has broken up for summer, or someone who...

Client Relations Project Leader

Derby, East Midlands + International Travel
Salary: Negotiable between £25,000 & £35,000 per annum (Depending upon experience)

OVERVIEW

Our client is an exciting Derby based organisation who provides services to the Telecommunications sector. They are a well established and fast growing organisation who can boast key clients that include organisations like Vodafone, 02 and Orange in the UK and throughout the world! This truly is an International Role within a global organisation!

This role will be based in Derby (UK) as well as will involve global travel, and some work out of the...

Spring Personnel are currently recruiting for a customer services advisor for a well known successful company based on the outskirts of Derby.

Our client is an established company who has seen significant growth over recent years. Based at their head office in Derby you will join a friendly and well structure customer services team on a temporary to permanent basis.

In this role you will

*Work well as part of a team under the supervision of the management team
*Deal with incoming and outgoing calls
*Present details of additional services and offers to service users
*Send out relevant correspondence
*Recognise...