Customer Services Jobs

Do you have experience within the travel industry and in depth knowledge and experience of customer service? Are you looking to progress your career within a well established travel company? If yes, look no further! This leading travel provider is looking to recruit a customer service manager to join their Customer Service team for a 3 month fixed term contract.

Your duties are to manage a customer service team dealing with post holiday complaints and pre travel changes or special requests from a customer on the phone, letter or email.

CUSTOMER SERVICES MANAGER JOB DESCRIPTION:

-Ensure the team action all customer service...

Debt Advisor/Customer Services Advisor/Client Service Advisor

We require a Debt Management Client Service Advisor to manage a caseload of customers currently on a Debt Plan. This role involves managing credit control processes to ensure customers make their monthly payments as well as dealing with any creditor issues that arise on behalf of the customer.

The ideal candidate will have experience in the Debt management solutions industry in the same or similar type of role. Other candidates with credit control experience will be considered. All applicants must have good standard of literacy, numeracy and have excellent telephone communication...

Customer Services Advisor - Client Liaison Advisor – Inbound Customer Services
 
Now is an exciting time to join one of the UK’s leading Financial Solutions companies.
Due to expansion and growth a fantastic opportunity has arisen for a dynamic and committed Customer Services Advisor to join our team.

Position:
 
To resolve and process inbound customer and creditor enquiries, identifying and understanding customer needs and providing a consistently high quality service.
Providing excellent customer service to clients and creditors, working towards the achievement of maximum profitability...

DO YOU HAVE EXPERIENCE WITHIN A TELEPHONES BASED CUSTOMER SERVICE ROLE? ARE YOU LOOKING FOR AN EXCITING OPPORTUNITY WITH ROOM TO GROW INTO A TEAM LEADER?

Brook Street are currently assisting a well established client in their quest for a customer service agent.

The ideal candidate will have an excellent telephone manner and must be experienced in dealing with queries orders and complaints. This role will eventually develop into a Team Leader/Supervisor position.

If you feel you have the relevant experience then please apply by sending your CV NOW!! ...

High profile organisation based in Stonehouse is looking to recruit two full time Customer Service Administrator to join its team, one on a permanent basis and the other on a maternity contract from June 2013 - March 2014. The successful applicant will be reporting to the Customer Service Manager, your role will be to processes orders, gives information to callers, and otherwise relieve others of clerical work and administrative business detail by performing the following duties.

Key Duties
• Operates computer terminal/keyboard to process customer orders/credit notes/ sample requisition data and produce warehouse picking lists, delivery...

DUTIES:

You will be expected to deliver a first class service to our clients customers and provide them with the best possible experience. Customer Service is often the first port of call and are relied upon for the knowledge and experience to guide customers smoothly through the process of their claim. You will be dealing with pre authorisation enquires, general policy queries through incoming calls and web interaction. As well as claims assessment and payment through the in-house systems. Due to the nature of our clients business, soft skills and the ability to build rapport with customers are essential. Claims are often of a sensitive...

Great opportunity to join an expanding customer services team. If you have some previous telephone-based customer liaison experience gained within an office environment and would like to work for a large, forward-thinking Company, this may be the role for you.

This is a great Company to work for and you will receive excellent training. The Company is expanding and there are good prospects for personal development. You will be trained to provide excellent customer service within a friendly call centre team, identifying customer needs, processing and resolving queries, passing on calls to different departments, maintaining the customer...

Customer Service Representative £15,500 - 4 month fixed term contract to start ASAP

Our client is currently looking to recruit 8 x Customer Services Representatives for its Pensions Department. Candidates must have basic Pensions knowledge.

This position will be held in any of the teams within the Customer Service Division dealing with Pension queries.

Key Responsibilities relevant to your area of work:

To investigate and resolve errors, transactions, discrepancies, complaints and queries in accordance with FSA regulations and departmental procedures, whilst ensuring customer is treated fairly; Accountable for the...

Customer Services Administrators

£16,000 - £18,000 per annum

Our Wakefield client is looking to recruit a Customer Services Administrator to join their successful team. To be considered for this available permanent opportunity my client seeks experience stemmed from a busy service based environment where you have been responsible for taking customer orders and offering quotations.

Key responsibilities:

* Responding to all incoming calls and emails as part of a team effectively and efficiently

* Transferring calls to other internal teams if required

Our Coalville based client is looking for an additional customer services advisor to join their growing team. The successful candidate will come from a telephone customer services background and have at least two years experience in this field.

The job role will require you to: -
- Process sales orders
- General admin
- Provide accurate help and advice
- Interact with customers as well as with colleagues in a variety of methods including face to face, telephone and email
- Be expected to keep up to date with the latest products and promotions
- Handle complaints in a calm manner and resolve problems

Customer Services Executive.
Salary: £16,500 - £17,250 + Excellent benefits. 4 months fixed term contract.
Please quote job ref: 9848

This is an excellent opportunity to work within a busy and focused team for this city centre firm.

Your duties will involve:

•Taking incoming calls
•Providing a high level of support to customers
•Communicating also in writing and via email
•Being proactive to answer queries and provide information
•You will manage customer records on the database, making amendments and logging information given
•You will calculate some figures and costs, providing costing information...

The MedicAlert Foundation provides life-saving emergency medical ID jewellery and services to people with hidden medical conditions and allergies. It is the world’s leading charity operating in this area, and has been saving lives for over 50 years. The Head Office for the UK and Ireland is located in Central Milton Keynes.

Medical Services Support Officer (Customer Service)
• Hours: 09:00-17:00 Starting salary £15,000-£17,000
• Hours: 13:00-21:00 Starting salary £15,000-£17,000
• Benefits include a contributory stakeholder pension, a healthcare scheme, parking permit and 28 days holiday.

You will work with a small team...

JOB TITLE: Customer Services Manager

SECTOR: Commercial

LOCATION: Reading

SALARY: up to £20,000

DURATION: Temp to Perm

HOURS OF WORK: Monday to Friday 8am - 5pm (30 mins for lunch)

FULL JOB DESCRIPTION:

My client, based on the outskirts of Reading, are currently looking for a Customer Services Manager to join their team on a temp to perm basis.

The purpose of the job is to be the first point of contact for the customer base and to ensure that all quotes given are 100% accurate.

You will also be responsible for lead generation.

Duties will include:

Answering incoming...

A successful company near to Coalville are looking to appoint a Customer Services Advisor.

The main duties of this role include:

- Communicate on a regular basis to the customers and depots to ensure all services are met in line with Member Service Agreement.
- Handling customer queries and complaints, predominantly by telephone or email.
- Be fully competent and familiar with our Member Service Agreement and conditions of carriage.
- Import customer delivery files through TWINE and pre-advise where necessary delivery depots.
- Handling customer queries and complaints, predominantly by telephone or email.
- Ensure...

A great role for a salesy candidate with customer
service experience gained within an office-based financial services role and with an enthusiastic and positive manner. This role provides excellent future career opportunities.

You will be liaising both face to face with clients and over the phone, primarily handlling internal queries , answering customer's questions, providing competitive quotes and promoting company products and services. The successful candidate will be able to spot sales opportunities and know how to move a customer query call through to a successful conclusion.

This role provides excellent training and...

A great role for a salesy candidate with face to face customer
service experience (possibly from retail sales or from a face to face banking or building society role) and with an enthusiastic and positive manner. This role provides excellent future career opportunities

You will be liaising both face to face with clients and over the phone, primarily handlling internal queries , answering customer's questions, providing competitive quotes and promoting company products and services. The successful candidate will be able to spot sales opportunities and know how to move a customer query call through to a successful conclusion.

A great role for a salesy candidate with customer
service experience gained within an office-based financial services role and with an enthusiastic and positive manner. This role provides excellent future career opportunities.

You will be liaising both face to face with clients and over the phone, primarily handlling internal queries , answering customer's questions, providing competitive quotes and promoting company products and services. The successful candidate will be able to spot sales opportunities and know how to move a customer query call through to a successful conclusion.

This role provides excellent training and...

Customer Service Representatives are required for our client in Hounslow, Middlesex. Successful candidates will be required to deal with daily customer queries (external and internal customers), in a professional manner. Resolving issues effectively and in a timely manner.

Main Responsibilities will be:

To ensure that all customer services enquiries are handled in line with standards and procedures of the Centre.
Professionally answer telephone calls, respond to routine questions, and reroute calls when appropriate.
Maintain, log and resolve all queries via telephone, fax, email and letter.
Maintain records using appropriate...

Our client is a leading supplier of materials for the building industry, with a diverse client base including major house-builders, builders merchants and main contractors. In line with their continued success they are now looking to recruit a Customer Service Administrator to work from their site east of Sheffield near M1 junction 31

Role Responsibilities:

- Providing a first class sales administrative service through close liaison with customers, external sales force and factory personnel.
- Delivering exceptional customer service in terms of the accurate processing of all transactions within target deadlines.
- Endeavouring...

A great role for a salesy candidate with face to face customer
service experience (possibly from retail sales, estate/travel/recruitment agency or from a face to face banking or building society role) and with an enthusiastic and positive manner. This role provides excellent future career opportunities

You will be liaising both face to face with clients and over the phone, primarily handling internal queries , answering customer's questions, providing competitive quotes and promoting company products and services. The successful candidate will be able to spot sales opportunities and know how to move a customer query call through to...