Customer-Services Jobs in West Yorkshire

An exciting opportunity has arisen for a Customer Service Operations Manager based in Gosforth, Tyne and Wear to join an expanding company to ensure best practice day-to-day process and people management on a client operation. This includes the management of an account to budget and responsibility for operational client management activity.

The Customer Service Operations Manager is responsible for productivity and performance, across all teams, against contractual service levels and the client’s operational excellence model. This role is responsible for the management and support of the Team Managers.

As a Customer Service Operations...

Manufacturing Customer Service Administrator
Brighouse
£16 - 17k

Supporting the sales and manufacturing team in achieving its business targets with Group and Special Global Market Customers.
Sales administration
Implement customer care practises in accordance with planned schedules
Reporting to head of logistics
Effective and accurate order processing
Communicate with internal and external customers
Providing delivery dates
Problem solving and complaint handling
Effective handling, follow up and management of customer queries
Liaising with internal suppliers, despatch and goods in
Arrange...

Contact Centre Planning Manager, Leeds

Capita is a highly successful and established contact centre outsourcing provider. Owing to recent growth, we are expanding and looking for a Planning Manager to join our team.

Planning Managers at Capita are responsible for determining resource and space requirements for contact centre staff keeping shift patterns and demand in line with commercial objectives. You will be integral to managing relationships with our stakeholders and ensuring we deliver our services.

Responsibilities will include:

Resource planning for up to 400 FTEs using electronic Workforce Management
Forecast...

SALES ADMINISTRATOR
Location: NYPD, Normanton, Yorkshire
Salary: Competitive salary and great benefits
Closing Date: 01 June 2013
Job Type: Permanent
At Our client, we aim to be the best dealer group in Europe. From you therefore, we’ll look for clear customer focus and sharp attention to detail as well as the ability to provide a profitable and efficient supply of parts and accessories to internal and external customers alike.

We are seeking a Sales Administrator to come and join our online parts operation. The right candidate must be numerate and IT literate; with excellent communication and customer service skills and...

Administrator
Temporary to Permanent over 13 weeks
25-30 hours per week ideally over 5 days (may be flexible)
Will consider school hours, however the hours may increase as the role develops
Milnsbridge

My client is a manufacturing company based in Milnsbridge, they are currently recruiting for a new team member within the office due to expansion.

Duties will include:

Customer Service, Reception and After-Sales Support
Answering incoming calls, dealing with customers and handling basic inquiries.
Make outgoing calls to existing customers to get feedback for the service and products they have had, work closely...

Debt Recovery/Litigation Executives
Leeds

Salary £17,000 - 26,000 per annum
We are looking for experienced, motivated fee-earners to join our expanding team. We will consider applications from legal executives, paralegals and collections specialists.

EXPERIENCE
* Debt collection/credit control.
* Issuing volume County Court claims and dealing with all aspects of the claim through to securing judgment.
* Enforcement mechanisms and procedures.
* Working with Liberate debt collection software.
* Previous experience in debt recovery (law firm or in-house legal function).

QUALIFICATIONS
* CSA Code of...

Debt Recovery/Collections Executive
Leeds

Salary £16,000 - 23,000 per annum

We are looking for experienced, motivated and professional collections staff to join our expanding team.

EXPERIENCE
* Previous experience in debt recovery (debt recovery law firm, debt purchaser, financial services).

THE ROLE
The main purpose of the role is to collect outstanding accounts by telephone, letter, email, text or fax in line with client instructions and the CSA Code of Practice, DPA, TCF and OFT guidelines. This must be carried out in a compliant, ethical and effective manner providing excellent service and ensuring internal...

Our client based on the outskirts of Leeds are actively recruiting for a Customer Service Administrator to join a well established Blue Chip organisation.

The main duties will include dealing with customer enquiries both over the phone and via email, working to company guidelines, and ensuring all aspects of administrative skills are accurate.

Excellent attentions to details and excellent customer service is required for this vacancy. ...

IDEXX is a worldwide leader in innovative products and services for veterinary, food and water applications. Their companion animal businesses are global leaders in veterinary diagnostics offering the veterinary industry a total diagnostic solution.

Our busy Specimen Processing department processes incoming pathological specimens from veterinary practices such as urine and blood. We are now looking to appoint a Specimen Processor Coordinator to work at our Laboratory based in Wetherby, West Yorkshire. This is a part time temporary post for the next 6 months working Tuesday to Saturday 5am till 9am. The hours are non negotiable.

IDEXX is a worldwide leader in innovative products and services for veterinary, food and water applications. Their companion animal businesses are global leaders in veterinary diagnostics offering the veterinary industry a total diagnostic solution.

We are now looking to appoint a Customer Support Consultant to join our busy team in Wetherby West Yorkshire.

Your main responsibility will be to respond to telephone enquiries that come into the laboratory in a timely and accurate manor as prescribed by the competencies set. You will provide excellent customer service to our Veterinary clients on a daily basis. You may also be involved...

Area Sales Leader

OPPORTUNITIES NATIONWIDE

OTE: £55k to £90k based on area/targets

Anglian Home Improvements is a business that is going from strength-to-strength. We’re confidently looking to an even brighter future and we’d love you to share in our success.

Over 45 years, we’ve become the UK’s number one supplier of high quality home improvement packages, from windows and doors, through to conservatories, rooftrim, solar energy, garage conversions, garage doors, driveways, timber floors and much, much more.

We’re successful because we make it easy for homeowners to make their homes more energy efficient...

Our client is one of the UKs leading and best known financial organisations, offering a variety of market leading savings, investments, loans, credit cards and mortgage products.

Job title - Contact Centre Advisor, Sheffield

Duties will involve taking incoming calls from new and exisitng customers advising and discussing their recent mortgage application. Candidates are required to have excellent customer service skills ideally in a similar contact centre environment, good keyboard & IT skills.

These roles are ongoing temp for approx 6-9 months.

Days and hours of work are Monday-Saturday between 8am-8pm 35 hours...

Our client is one of the UKs leading and best known financial organisations, offering a variety of market leading savings, investments, loans, credit cards and mortgage products.

Job title - Contact Centre Advisor, Wakefield

Duties will involve taking incoming calls from new and exisitng customers advising and discussing their recent mortgage application. Candidates are required to have excellent customer service skills ideally in a similar contact centre environment, good keyboard & IT skills.
These roles are ongoing temp for approx 6-9 months.

Days and hours of work are Monday-Saturday between 8am-8pm 35 hours/week...

An exciting opportunity has arisen to join our thriving Property Management department.
The successful applicant must be an enthusiastic and highly motivated individual with proven experience of working in a busy environment, possessing evidence of achieving and exceeding targets together with excellent organisational and communication skills.
An ideal candidate will have experience of working under pressure and to tight deadlines. Previous experience of working in property management and dealing with property checkouts and maintenance is preferable, however training will be provided. You must also possess a high level of motivation and...

Customer Service Advisor / Sales Support / Technical Advisor
Cleckheaton, Bradford Commutable from Leeds, Halifax, Huddersfield
Salary Circa £18,000 dependant on skills

Our client now has an exciting opportunity for an adaptable Customer Service Advisor to join their team based in Cleckheaton. The key purpose of this role will be to manage all customer accounts and provide a high level of service to existing customers. You will be handling incoming enquiries, frequently on email and responding to them with a quote which will then be converted into an order.

Logging all information on calls received you will maintain details...

We have immediate long term work for customer focused individuals with experience within call centre or telephone based customer service environment.

The work involves dealing with inbound calls regarding meter bookings & emergency appointments, providing the highest level of customer service and dealing with queries and administration duties.

You will have an extremely professional telephone manner and be capable of working to follow set process and procedure. You will enjoy working as part of a busy team and will be happy in a role that is telephone based.

You will be working for a successful organisation, based in the...

Part time Charity Liaison Officer
22.5 hrs pw, Flexible hours, School Hours available
£18000 pro rata/ 9.20ph
This is a fantastic opportunity for an ambitious person seeking working within reduced hours to join this well established organisation. The role is very challenging and fulfilling and my client can offer flexible hours to suit the candidate needs.
Charity Liaison Officer
The position will be based in Halifax, however the travel will be required.
Employment is dependent upon passing CRB check.
Our Client is a leading textile recycling company raising funds for local charities - over £4.5 million pounds has been...

Buyer Services Manager (Customer Relationship) BLUB7199
Leeds
Competitive Salary

Our client in the UK is part of the world’s largest vehicle remarketing company offering a wide range of products and services to the automotive sector across the world.

They operate across five continents, in 19 countries where its 20,000 employees handle a staggering 10 million vehicles a year.

Here in the UK they operate a nationwide network of 17 physical remarketing centres, a collect and inspect operation, an award winning Retail Services business that provides a diverse range of innovative automotive marketing solutions to over 30...

We are a service and outsourcing company and have been delivering essential public services for more than 40 years. Over 100,000 employees deliver services to government and private clients in over 30 countries. Our vision is to be the world's greatest service company.

We are currently recruiting Helpline Advisors to work in our Newcastle office on behalf of a leading public sector back to work programme. You will be expected to contact customers to discuss the programme and complete the application process. You will also offer support and advice to customers while they are in employment. In addition, advisers will handle a variety of...

Title: Facilities Assistant

Salary: £15,500 - £16,500 (depending on experience)

Location: Leeds City Centre

Company: A fast growing, dynamic law firm based in the centre of Leeds.

Role:

The purpose of this role is to assist with the running of the post room, covering a wide variety of duties, within the Facilities Department providing services to the Leeds office.

Duties will include:

1. Post and Fax

Daily receiving, sorting and despatch of mail and courier deliveries
Receipt, registering, sending and distribution of faxes
Use of internal database to sort unreferenced mail
Booking...