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2nd Line Support Engineer - Tichfield - Competitive Salary & Benefits
An exciting opportunity has arisen for a 2nd Line Support Engineer to work for one of the UK's leading power management companies.
2nd Line Support Engineer - Tichfield - Competitive Salary & Benefits
As a 2nd Line support engineer you will provide first and second line desktop, basic application and telecom support on site and remotely. You will be part of a friendly, supportive and established team and will deal with the resolution of tickets (incidents and requests) generated by the Service Desk ticketing system.
The role of a 2nd Line…
(2nd Line Support, Desktop Support, ITIL, Support, Windows 7, Office 2010, Hardware support, Active Directory, Exchange, Swindon- Contract)
2nd Line Support Engineer- 3-6 Month Contract- Swindon- £130-150 per day
Roc Search are currently recruiting for a 2nd Line Support Engineer to join a highly successful team on a contract basis based in the Swindon area for an initial 3-6 month contract. This is an excellent opportunity to work for an exciting organisation and get involved in a mixture or project based work and business as usual support. Successful candidates will have excellent communication skills and be able to deal with people at…
2nd Line Support Analyst – Contract – 2 Months initially – Gateshead
2nd Line Support Analyst to have experience of working within Schools, Colleges or Universities.
2nd Line Support should have experience including some or all of the below:-
Windows 2008 server admin
Windows 7 desktop support
Office 365 Cloud technologies
Mac OS X
2nd Line Support Analyst must be able to drive and have a current DBS in place.
Candidates must be eligible to work in the UK
2nd Line Support Analyst – Contract – 2 Months initially – Gateshead
Established in 1978, NES Global Talent provides a complete range of…
Overview – 2nd Line Support Engineer
My client are a multi-site IT Managed Service Provider who’s success has led to the continued expansion of the organisation.
They are currently looking for a 2nd Line Support Engineer to join their existing team. This is a permanent position working a 24/7 shift rota (2 days on 2 nights on 4 days off)
As a member of the Support Services team, you will play a key role in the delivery of high quality technical support for the business and the customer, whilst delivering exceptional customer satisfaction and a personalised service.
Responsibilities - 2nd Line Support Engineer:
• Work with your colleagues…
Outsource UK Ltd are actively seeking to recruit a 2nd Line Support Engineer / Application Support Engineer for a permanent role on behalf of a client.
My client are market leaders in their sector, growing rapidly and urgently looking for a 2nd Line Support Engineers / Application Support Engineers due to expansion.
* The primary role of the 2nd Line Support Engineer / Application Support Engineer is to provide high quality technical support for my client's product range under SLA agreements with their customer base.
* Incident management - responsible for the receipt, diagnosis and subsequent fixing of…
2nd line Support - Night shift - Windows Server - VMware - Citrix
An exciting opportunity has arisen to join an award winning IT Services company. Joining a highly dedicated and growing team. This successful organisation operates on a 24/7 support service for their clients, you will be involved in working with the night shift team on routing shifts. You will be responsible for troubleshooting, system updates, fielding calls and general support.
As a 2nd line Support Engineer you will need to have:
- Extensive experience working with Windows server 2003 and above
- Hands on experience working within a virtual environment (VMware, Citrix…
2nd Line Support Engineer required by an exciting and growing IT Support company based in London.
As a 2nd Line Support Engineer you will be working on client-site providing help desk support and project implementation
The successful team within this organisation handle ongoing substantial projects for their clients including: Server technology upgrades, SAN storage, virtualisation environments, LAN & WAN networking and routing, VOIP and backup solutions.
- As a 2nd Line Support Engineer, you will be responsible for IT Systems, including: Help desk ticketing, LAN, WAN, VOIP Infrastructure, conferencing, desktop…
Service Desk - 2nd Line Support
Our telematics client based in north Leeds is looking for a 2nd Line Support/Escalations candidate on a full time permanent basis. The successful candidate will provide comprehensive and technical support for escalated tickets and queries both internally and externally.
Duties and responsibilities:
* Supporting internal operations including, Call Desk, Installations, Customer Care, Warehouse , Engineers, Account Managers and the Operations Director regarding escalated/technical requests
* Log all FM information on the internal CRM
* Investigating tickets and queries thoroughly by ascertaining…
PERM IT 2ND LINE SUPPORT SPECIALIST - SHOREDITCH - £25k
My client based in Shoreditch is looking for an experienced and professional 2nd line support engineer to join their IT team.
The purpose of the role will be to field calls/emails/tickets from clients with issues; to provide day to day resolution of customer's problems as well as implement remedial action and provide fruther recommendations.
The responsibilities for the role will be dealing with IT issues, troubleshooting and being the first point of contact for any server or network issues. You will also be setting up email addresses and user profiles on client servers as well as office…
Andy File Associates Limited is working as a recruitment agency with regards this permanent position on behalf of our client.
- You will provide 1st & 2nd line support remotely or onsite (break/fix problems and service requests) to our clients in accordance with agreed service levels, standards and processes from the centralised helpdesk.
- Escalate issues which are beyond the employee’s capabilities or resource capacity to senior resources in an effective manner to optimise the quality of service provided
- Deliver general technical advice to the customer
- Identify and take part in initiatives to improve the quality…
My client is a dynamic company based in Ashford, Kent looking for an enthusiastic IT Support Engineer for a permanent opportunity to join our technical team. The chosen candidate will be a professional team-player with excellent communication skills technical background.
Reporting to the Manager, you will be responsible for the maintenance of their clients' networks and you will provide support remotely and on site. You will also be involved in the management, maintenance and exploitation of our company network in the UK. Your role will involve the: Maintenance, management and improvement of IT network including troubleshooting, installation…
1st/2nd Line Support Engineer(1st, 2nd, Support, AD, Active Directory, Windows, Desktop, Exchange, Patching, PC Building, Server, Networking, VLAN, LAN/WAN, VMware) - Permanent - Stockport
Search IT are currently looking for a 1st/2nd Line Support Engineer on a permanent basis for our prestigious client based in Stockport.
Skills/Requirements for the 1st/2nd Line Support Engineer:
* Previous experience in a similar role
* Active Directory experience
* Exchange skills (admin and troubleshooting)
* Desktop support using Windows 7/8 or 10
* Experience of building PC's from a commercial perspective
* Windows Server
Reqiva are currently working with a Bracknell based company in the property sector who are looking for a 2nd Line Support Engineer to join their growing team. The ideal candidate will have around 6 months to 2 years' experience working in 1st/2nd line support role.
You will report directly to the Infrastructure Manager and receive training in all aspects of the job including Virtualisation, Windows Server and SQL.
Responsibilities of the 2nd Line Support Engineer:
* Supporting the Service Desk
* Own and resolve issues
* Assist with projects - upgrades/deployments
* Complete daily backups
* Be responsible for the whole IT Infrastructure
(2nd Line Support, Desktop Support, 3rd Line Support, Server Support, MSP, Remote Support, Windows 7, Office 2010, Hardware support, Active Directory, Exchange, Part Time, CRB, DBS, Gloucestershire- Contract)
2nd Line Support Engineer- 9-12 month contract- Part Time (3 Days a week)- £110-£130 per day
Roc Search are currently recruiting for a 2nd Line Support Engineer to join a highly successful team on a contract basis based out of Gloucestershire for a Part Time (3 days a week) contract. The role will be working in a managed service environment on site for one of their clients. Successful candidates will have excellent communication skills…
2nd Line Support Technician, Permanent - Location – South East London
Salary £25,000 to £30,000 per annum
My client is a market leading client within Re-Insurance working with numerous Law Firms.
They are now recruiting for a 2nd Line Support Technician. The role focuses on dealing with 1st and 2nd line technical support issues. We provide services to a large and varied client base in London and around the world.
• 2nd line escalations
• Incident management
• Desktop, server & networking support
• Remote and onsite technical support
• Technical leadership to engineers
• Client documentation
• Client monitoring & maintenance…
2ND LINE SUPPORT ANALYST
A fantastic opportunity for an experienced 1st or 2nd line Support Analyst to join a market leading manufacturing company in Barnsley. Reporting directly into the IT Manager, you will be responsible for resolving IT issues whilst providing a customer centric approach at all times. If you have experience maintaining Windows Servers 2003 & 2007, VMWare and Windows 7 looking to move into a 2nd line support position please apply for this role.
* Support and maintain windows servers 2003 & 2007
* Active Directory Management
* Assist and resolve escalated faults…
2nd Line Support Engineer - London - £25,000 - £27,000
Capita, FTSE 100 organisation and the UKs Leading Business Process Outsourcer have an opportunity for a 2nd Line Support Engineer to join our business in offices based in Trafalgar square.
The role will primarily provide 1st/2nd Line incident handling predominately desk side although also by telephone.
Please note that Security Clearance is required for this role
Working for Capita IT Enterprise Services, part of Capita plc, will give you the opportunity to work for a FTSE 100 company with a diverse range of customers covering public and private sectors.
Capita will provide…
2nd Line Support Engineer – London
Permanent role paying £25,000 - £30,000 per annum
An IT service provider are looking for a 2nd line support engineer to join their well-established, yet growing team based in central London.
You will join their highly experienced and dynamic support team providing customer service and technical assistance. The main responsibilities will involve remote or onsite support for desktop and network infrastructure.
Candidates are required to have strong analytical and technical skills, good interpersonal skills and be a team player, with a proven desire and ability to quickly pick-up new processes…
A fantastic opportunity has arisen for a 2nd Line support Engineer with strong career aspirations to join a well known family business based in Guildford, Surrey.
The company has a strong work ethic and strives to deliver great service to it's customers as well as being listed recently in the Times Top 100 Best small companies to work for.
The company is currently investing heavily into it`s IT Infrastructure and is currently looking to recruit a 2nd Line support Engineer to join it`s team, where you will be maintaining and enhancing the businesses network infrastructure across7 of it`s UK sites.
You will also be responsible for all aspects…
2nd Line Support Engineer
£25-£30k depending on experience
An amazing opportunity has arisen for an enthusiastic 2nd line support engineer to join Connecting London - a well-established and growing IT service provider based in central London.
You will join our highly experienced and dynamic support team providing exceptional customer service and high quality technical assistance. Main responsibilities will involve remote or on site support for desktop and network infrastructure.
Candidates are required to have strong analytical and technical skills, good interpersonal skills and be a team player, with a proven desire…
2nd Line Support Engineer needed in Central London (near Tottenham court road)
Job Role: Resolve desktop problems liaising with users where necessary. Provide support and maintenance for application software. Log and keep records of any problems/queries in line with policies and procedure. If issues cannot be resolved escalating these as necessary.
Skills Required: You MUST have LabTech or ConnetWisehave to be considered. Minimum of 2 years' experience working within 2nd line support role, preferably in a Managed Service Provider/IT Services provider environment. Able to troubleshoot hardware faults on Printers, Desktops, Laptops and Servers…
Great opportunity for an enthusiastic candidate with 2nd Line Technical Support (helpdesk) experience. This role will give you the opportunity to join a prestigious Managed Services Provider who offer excellent career development and future career progression.
Responsibilities will include handling a variety of 2nd line customer support calls from clients, providing technical assistance through to resolution on a range of desktop, network and server issues, technical system monitoring and management, escalating more complex issues and assisting in the generation of Client reports.
The successful candidate will need previous experience…
Technical Support Analyst required by a well established and highly respected Legal firm in the heart of Kent.
Working as part of a team, the Technical Support Analyst will be responsible for providing 2nd and 3rd line technical support to all of the firm's Information Systems, including all in-house systems and cloud based services.
The successful Technical Support Analyst will report into the Technical Consultant, and will be responsible for installations of software and hardware, the implementation of new systems, applications, infrastructure and supporting end users.
- Technical escalation point for support calls…
Shortlist Recruitment have an exciting opportunity for an experienced 1st line/ 2nd line Support Engineer to join a well-established Service Provider in Wrexham.
We are currently looking for an experienced 1st line/ 2nd line Support Specialist who has helpdesk experience within either an IT support provider or a large software house.
Required Skills for the 1st line/ 2nd line Support Engineer
1st or 2nd line support experience.
Self-driven and innovative individual.
Virtual servers (VMware/Hyper-V)
MS Active Directory
MS Office 2007/10/13/365
Windows OS - XP-8.1
Excellent troubleshooting and fault finding skills
Strong team player…
1ST/2ND LINE SUPPORT ANALYST - IMMEDIATE START
An experienced 1st/2nd Line Support Analyst is urgently required for an immediate start within a rapidly expanding software house near Gatwick.
The successful candidate will be responsible for providing 1st/2nd Line Support to internal users, but also providing basic application support to customers as and when required.
To be considered you will need:-
* Strong 1st/2nd Line support experience, ideally supporting Windows and Mac environments
* Have some experience with application support
* Knowledge of SQL
* Excellent communication skills
* Ability to work independently as well as part of…