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Salary/Rate
£30000 - £32000/annum 
Location
London  
Posted
13/07/2015 (08:15) 
Agency
Job Type
Permanent 
Description

2nd Line Support Engineer

Citrix, XenApp, Exchange, Windows Server, DFS, Active Directory, Server Build, VDI.

My client are the UK's leading provider of Hosted Virtual Desktop's and have an immediate requirement for x2 2nd Line Support Engineers. As 2nd Line Support Engineer you will have a proven background in the support of core infrastructure technologies such as Windows Server, AD, Exchange, DFS and exposure to Citrix XenApp and XenDesktop would be of great benefit. The 2nd Line support Engineer will also need to be able to demonstrate a background in Server Builds and some project based work.

This is a great opportunity to join…

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Job Title
Salary/Rate
£25000 - £28000/annum £25,000 - £28,000 per annum 
Location
South East  
Posted
Just Added!
Agency
Job Type
Permanent 
Description

Code Red Associates (CRA) is a leading supplier of Permanent & Contract ICT resource to a variety of Blue Chip, SME & expanding organisations throughout the UK. We are currently recruiting for a customer focussed 2nd Line Helpdesk Support Analyst with a well-established organisation in the South East that are committed to employee development. They are specifically looking for a personable individual, that is committed to customer satisfaction and with a can do', enthusiastic approach to their work. This consideration will take equal precedence with technical support skills when shortlisting.

The purpose of the role will be to provide…

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Job Type
Permanent 
Applications
Less than 10  
 
Salary/Rate
£30000 - £40000/annum Dependent on experience  
Location
Hampshire  
Posted
30/07/2015 (14:35) 
Agency
Job Type
Permanent 
Description

Fleet, Hampshire based or Wiltshire
£30k-£40k base depending on experience

Are you a 2nd Line Support Engineer looking to enhance your career in to eventually a senior 3rd Line Engineer? If so then look no further as my client is in need of several new IT support staff. My client would need you to work with both external clients and internal users

2nd Line Support - Technical Skills
Knowledge
• Excellent understanding of core datacentre technologies: Servers, Networks and Storage
• (SAN, NAS & DAS) gained through an operational support background.

Experience
• Significant VMware vSphere experience in a large scale deployment
• Previous…

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Job Title
Salary/Rate
£35000 - £38000/annum plus excellent benefits  
Location
bromley  
Posted
13/07/2015 (17:21) 
Agency
Job Type
Permanent 
Description

2nd Line Server Support – Bromley – up to £38,000 per year plus comprehensive benefits package!!!

We are currently looking to recruit and experienced 2nd Line Server Support technician for our client in Bromley. My client are a medium sized IT solutions company with a wide range of clients across a number of different industries and sectors. 2 Line Server Support experience essential along with some 3rd line would be ideal.

On a daily basis you will be completing both 2/3rd line server support and will help to coordinate the team so a candidate with team management experience will be at an advantage.

The candidate must have 2nd line

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Job Type
Permanent 
Applications
More than 10  
 
Job Title
Salary/Rate
£25000 - £30000/annum 
Location
City of London  
Posted
20/07/2015 (13:43) 
Agency
Job Type
Permanent 
Description

2nd Line Support

£25,000 - 30,000

One of my best clients, a financial service provider based in Central London are currently looking for a professional 2nd line support engineer to join their team for an exciting Permanent position starting ASAP.

They are looking for a range of experience paying anywhere from £25,000-30,000

The successful individual will be brought into the team to provide efficient and professional support at a high standard, with a professional manner and excellent communication.

Must have detailed knowledge of supporting:

Windows 7
MS Office 2007/10
Windows Server O/S
Active Directory
Exhcange
VMware or Hyper…

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Salary/Rate
£23000 - £25000/annum 
Location
Redruth  
Posted
10/07/2015 (11:45) 
Agency
Job Type
Permanent 
Description

2nd Line Support Technician - Windows Server, Exchange, WAN/LAN, CAT 5 Cabling, Firewall

How would you like to work for a company passionate about IT and who are recognised for providing excellent customer service and support to various businesses throughout the South West. This company is based in Cornwall providing a good career within IT. Please apply if this is something that may interest you?

Job Title: Support Technician - 2nd line Support Role
Salary: £23,000-£25,000pa
Location: Commutable from Truro, Redruth, Camborne, St Erth, Hayle, Fraddon, Penzance, St Ives,
Term: Permanent

Skills: LAN/WAN, Active Directory, Windows server…

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Salary/Rate
£100 - £110/day 
Location
Manchester  
Posted
20/07/2015 (18:14) 
Agency
Job Type
Contract 
Description

Urgent 1st / 2nd line support engineers required.

1st Line Support / 2nd Line Support Engineers - 1st Line Support Analyst / 2nd Line Support Analyst

My client is a large corporation, and they are looking for a solid 1st and 2nd line support engineers, someone who is looking to progress within the company, and eager to learn new skills, and work with an experienced team.

Essential skills
-1st Line Support experience (min 2 year)
-Network troubleshooting
-Windows XP, 7, 8 Troubleshooting
-Server 2003, 2008, 2012 troubleshooting
-Microsoft Exchange

Desirable skills
-VMWare VSphere administration/management

On a contract basis…

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Location
London  
Posted
Just Added!
Agency
Job Type
Permanent 
Description

2nd Line Support Engineer | Desktop Support Engineer | Up to £31,000 pro rota | Publishing | 5 Month Fixed Term

A fantastic opportunity has arisen at a large Publishing Organisation as they are looking for a Desktop Support Engineer to provide 2nd line support to their users within their London office.
 
This is an initial 5 month fixed term role based in North London and are looking to pay up to £31,000 pro rota + benefits and overtime.

Duties and Responsibilities of the Desktop Support Engineer;
 
The main responsibilities of the role is to provide 2nd line support which will include providing phone, email and face to face support

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Salary/Rate
£25000 - £27000/annum 
Location
London  
Posted
21/07/2015 (16:14) 
Agency
Job Type
Permanent 
Description

2nd Line Support Engineer - London - £25,000 - £27,000

Capita, FTSE 100 organisation and the UKs Leading Business Process Outsourcer have an opportunity for a 2nd Line Support Engineer to join our business in offices based in Trafalgar square.

The role will primarily provide 1st/2nd Line incident handling predominately desk side although also by telephone.

Please note that Security Clearance is required for this role

The company

Working for Capita IT Enterprise Services, part of Capita plc, will give you the opportunity to work for a FTSE 100 company with a diverse range of customers covering public and private sectors.

Capita will…

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Salary/Rate
£22000 - £25000/annum 
Location
West Malling Also in 1 other location 
Posted
28/07/2015 (14:31) 
Agency
Job Type
Permanent 
Description

2nd Line Support Engineer - West Malling - up to £25,000

Capita, FTSE 100 organisation and the UKs Leading Business Process Outsourcer have an opportunity for a 2nd Line Support Engineer to join our business in offices based in West Malling.

Please note that Security Clearance is required for this role

The company

Working for Capita IT Enterprise Services, part of Capita plc, will give you the opportunity to work for a FTSE 100 company with a diverse range of customers covering public and private sectors.

Capita will provide you with a tailored career path and a supportive environment to help you meet your career development…

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Salary/Rate
£18.00 - £20.00/hour 
Location
Basingstoke  
Posted
09/07/2015 (12:02) 
Agency
Job Type
Contract 
Description

1st/2nd Line Support Analyst / £18-£20 Per Hour / Basingstoke / 3 Months

Morson International are currently working with multi-national organisation are looking to hire a number of 1st/2nd Line Support Analysts to join a busy and dynamic team to help support the growing demands of a bulk of UK based business.
The role is to provide 1st/2nd line support via telephone, email and remote support to all staff in a professional and courteous manner. The main tasks are to log all issues via the helpdesk system and provide a first time fix of problems where possible.

Key Responsibilities:

* Logging of calls taken and provision of 1st and 2nd

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Salary/Rate
£24000 - £26000/annum Great Benefits  
Location
Crawley, Sussex  
Posted
21/07/2015 (16:40) 
Agency
Job Type
Permanent 
Description

Job Title: 2nd Line Support
Location: Crawley
Salary: Up to £26,000
Skills: Server 2008/2012, Windows 7, Active Directory, Firewalls

Our client is a great company working within the Aviation field and are looking to take on a Technical 2nd line Support specialist, who can really hit the ground running and help expand their ever growing organisation. Along with great rates of pay they are offering 24 days holiday, Pension Scheme and discretionary annual bonuses. There is also the very real prospect of promotion within the company.
The 2nd Line Technician Role:

As part of a team, you must take ownership of issues proactively…

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Job Type
Permanent 
Applications
Less than 10  
 

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Location
Chesterfield, Derbyshire  
Posted
20/07/2015 (14:01) 
Agency
Job Type
Permanent 
Description

Our client is seeking a 2nd Line Technical Support professional to deliver support to the company's managed service customers.

The 2nd Line Technical Support Engineer role is primarily focused at pro-active and re-active activity to ensure continual service delivery and improvements relating to the clients Converged Infrastructure portfolio.

You will be using you skills and ability to bring about resolution on a diverse range of technical issues and queries typically covering Routing, Switching, Security and Wireless products.

Experience

- At least 2 year's experience working in a technical capacity within an IT support environment…

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Salary/Rate
£150 - £160/day 
Location
Devon  
Posted
30/07/2015 (16:36) 
Agency
Job Type
Contract 
Description

2nd Line Support Engineers
3 month initial contract
Up to £160 per day
South West - Devon/Plymouth

Our client, a leading IT Services provider, is seeking to appoint additional IT Engineers to their technical team working out of Plymouth, South West. As the IT Engineer you will be responsible for providing comprehensive IT technical support service to the clients customers on all aspects of IT, communication systems, including the installation of hardware/software and ensuring timely and effective resolution of problems

Key tasks and Responsibilities:

*Analyse, identify and resolve problems associated with all IT hardware/software…

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Salary/Rate
£16000 - £19500/annum Benefits 
Location
Southampton  
Posted
21/07/2015 (15:08) 
Agency
Job Type
Permanent 
Description

1st /2nd Line Support Engineer

1st / 2nd Line Support Engineer required to join my client in Southampton, Hampshire. You will be joining a team of 25 Support Engineers responsible for all support queries into the business.

You will be required to ensure all support calls / e-mails are logged within KPI's using the call management system. You will provide both software and hardware support using remote control / access systems for all engineers on site. You will be involved in the implementation of new software, hardware releases and adhoc rollouts.

Essential Skills

Knowledge of Windows 7/8.
Knowledge of Windows 2008/2012 Server…

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Salary/Rate
£30000 - £32000/annum Plus Excellent Benefits  
Location
Bromley, Greater London  
Posted
28/07/2015 (18:29) 
Agency
Job Type
Permanent 
Description

1st/2nd Line Support / Help desk Support – Bromley, Kent

£30,000 – £37,500 plus excellent benefits!!!

Windows, Active Directory, Exchange 2007/2010

Excellent new opportunity for an experienced 1st/2nd Line Support Engineer to support a company's internal infrastructure. I'm looking for someone with some commercial IT support experience that is looking for exposure to new technology and a structured ITIL support function. Also Exchange and active directory are the two key skills of this role!

Skills and Experience Required:

Windows
Active Directory
Microsoft exchange 2007/2010 (Essential)
Microsoft Office
Mobile technology…

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Salary/Rate
£22000 - £25000/annum 25 days holiday, 5% pension etc... 
Location
City of London  
Posted
29/07/2015 (17:49) 
Agency
Job Type
Permanent 
Description

Support Analyst, 1st 2nd Line Support, Support Engineer, Service Desk Analyst, Helpdesk Engineer

Support Analyst required on a Permanent basis for an internationally known Supply Chain organisation based in Central London.

The successful 1st / 2nd Line Support Engineer will have solid experience of supporting the Microsoft Office suite in a Windows Environment. This is a fantastic opportunity for a Support Engineer to have full exposure to all things infrastructure in an active, vibrant work place.

Essential:

Excellent communication skills.
Microsoft Office 2010.
Active Directory, Group Policy.
Windows 7.
Exchange 2007 / 2010 / 2013…

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Location
Greater London  
Posted
14/07/2015 (11:58) 
Agency
Job Type
Permanent 
Description

MUST BE SECURITY CLEARED

Description:

2nd line Support Engineer

The role involves working in the 2nd line support team on a major programme of work in Central London. Working as part of a team, you will provide support (both software and hardware) for a number of mission critical systems located at multiple client locations.

Support includes the following:

- Incident/Problem analysis and resolution of system and user issues, working closely with clients first line team
- Attend client support meetings
- Manage and progressing support calls to meet agreed SLAs
- Raise and manage support calls with vendors
- Liaise with client…

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Salary/Rate
£25000 - £30000/annum 
Location
London  
Posted
17/07/2015 (15:26) 
Agency
Job Type
Permanent 
Description

Desktop Engineer | 2nd Line Support | Solutions Provider | Retail | Meraki | Windows | Hyper-V

I am currently looking for a Desktop Engineer for a Solutions Provider, you will be working for one of their Retail clients based in Chelsea.

This position will suit someone who is proactive and reactive. You would be supporting a sales floor as well as supporting other sites. This Solutions Provider invests greatly in their employees and will pay for your certifications! Plus whist in this position you will be working on major projects alongside the Infrastructure team.

Main responsibilities for Desktop Engineer:

Handing 2nd Line

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Salary/Rate
£18 - £20/hour 
Location
City of Westminster  
Posted
21/07/2015 (11:05) 
Agency
Job Type
Contract 
Description

2nd Line Support / IT Support - up to 6 month contract

Trafalgar Square, City of Westminster, London

up to £20.00 per hour based on 8 hour working day, sociable working hours + possible overtime. Immediate start.

Purpose of the role:

Providing onsite technical services to deploy and manage network, server and end user infrastructure for our client based in Trafalgar Square. You will be expected to consult with the client to help them use their IT systems as effective business tools.

Main duties:

Provide 2nd line end user & infrastructure support
Deploying PCs, servers, network infrastructure and cloud services
Creating and updating…

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Job Type
Contract 
Applications
More than 10  
 
Salary/Rate
£80 - £100/day 
Location
Essex  
Posted
15/07/2015 (14:13) 
Agency
Job Type
Contract 
Description

1st line/2nd Line Support Engineer/Service Desk Support/Desktop Support/Windows 7/Microsoft Exchange

My client is currently looking for an experienced 1st/2nd line support engineer to join their team within their Essex office. This is an initial 6 month contract role with the opportunity for extensions and possible a permanent position thereafter.

The role is a great opportunity for an enthusiastic 1st/2nd line support engineer who wants to learn new skills and progress within the IT field. The 1st/2nd line support engineer will be responsible for all IT queries over email, phone and face to face when appropriate.

Key skills of the 1st…

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Location
Hampshire  
Posted
15/07/2015 (18:36) 
Agency
Job Type
Contract 
Description

A client of mine has just phoned in with a requirement for a 1st/2nd Line Engineer based in Hampshire.

The role will be a minimum of 3 months with the view to extend.

Skills
-1st Line/2nd Line Experience
-Active Directory
-Windows
-Hardware

The role will be mainly resolving 1st/2nd Line issues as appropriate and depending on experience, ensuring the call is closed accurately and efficiently.

Manage incoming support issues requests via the support system, telephone and email.

If this role is of interest can you please send over your most recent CV to be considered

Premier are acting as an employment agency

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Salary/Rate
£90 - £100/day 
Location
Surrey  
Posted
20/07/2015 (09:23) 
Agency
Job Type
Contract 
Description

1st line/2nd Line Support Engineer/Service Desk Support/Desktop Support/Windows 7/Microsoft Exchange

My client is currently looking for an experienced 1st/2nd line Support Engineer to join their team within their Surrey/South London office. This is an initial 6 month contract role with the opportunity for extensions and possible a permanent position thereafter.

This role is a great opportunity for an enthusiastic 1st/2nd line Support Engineer who wants to learn new skills and progress within the IT field. The 1st/2nd line Support Engineer will be responsible for all IT queries over email, phone and face to face when appropriate.

Key…

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Salary/Rate
£10 - £12/hour 
Location
Manchester  
Posted
16/07/2015 (11:24) 
Agency
Job Type
Contract 
Description

My Manchester based public sector client urgently requires a 2nd line support engineer on a 3 month contract.

You will deal with Windows Desktops and the ideal candidate will have System Centre Configuration Management (SCCM) experience.

If you're interested in this position please email me your updated CV and availability to interview/start.

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Salary/Rate
£25000 - £35000/annum + Bens 
Location
High Wycombe  
Posted
17/07/2015 (11:27) 
Agency
Job Type
Permanent 
Description

2nd line Support Engineer
High Wycombe
£25K - £30K
All engineers work across 3 shifts (Early 0700 - 1630, Mid 0815 - 1745 and late 0930 - 19.00)
Monday to Friday) - Overtime available as and when required by business

This is a fantastic opportunity for you an experienced 2nd Line Support Engineer / 2nd line Service Desk Engineer to join a leading company based in High Wycombe, Buckinghamshire. You will be joining their service desk and develop and hone your skills, whilst tackling challenging issues and dealing with a variety of clients.

Key Job Responsibilities

* Working as part of a team of 1st and 2nd line engineers ensuring high…

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