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2nd Line Support | Up to £26,000 per annum
A fantastic opportunity to join a growing company as they are looking for a 2nd Line Support Engineer to join their team, to provide 2nd line support to their users across the London offices.
This is a permanent role based in Central London and they are looking to pay up to £26,000 per annum + benefits.
Duties and Responsibilities of the 2nd Line Support Engineer:
Providing 2nd Line Support to the user across multiple sites in London; this will be primarily face to face with occasional remote support.
You will be responsible for installing and testing new IT equipment, assist with all IT related…
£25000 - £29000/annum
A great opportunity for a 2 nd line IT Support Engineer (MS Server 2008, 2012 / Win 7/8/10, AD, DHCP etc) to provide support to schools as part of a Managed Service with one of the UK's Top IT Employers.
RM Education is the leading provider of IT software & services to the Education sector and employs over 1500 staff. Working within RM's Managed Services team in Newham, the Support Engineer will be part of a core team delivering a comprehensive IT Managed Service against SLAs to London schools.
In this role the Support Engineer will be based at a secondary school as the sole IT Engineer…
£21500 - £37000/annum
Are you looking for a first-class online IT training course? Are you technically minded and have a passion for technology? If so, you are ideally suited to train for an exciting career in IT Support . Become an IT professional with the IT Support Specialist training package and have the latest technology at your fingertips.
Average Annual Salaries for fully trained IT Support careers:
1st Line Support - £21 500
2 nd Line Support - £26 000
IT Support Specialist - £35 500
3rd Line Support - £37 000
Whether you are new to IT or in the early to mid-level stage of your IT career, this carefully tailored IT Support…
Our client will be looking for solid customer service skills and experience of supporting the following devices and technologies - Desktops, Laptops, Printers and Telecoms, Windows XP/Win 7, Microsoft Outlook, Active Directory, as well as the ability to quickly learn and pick up our clients bespoke applications. Day to day tasks will include supporting…
We need someone with experience of general desktop second line support , working within defined service levels across multiple business areas for our well-known client in their Manchester City Centre headquarters. Knowledge of Citrix XenDesktop, active directory, Exchange, mobile device support , antivirus and encryption required. You may also be asked to help support business project activities.
Working within the Corporate I.T department of the large organisation, you will be responsible for:
-Producing technical expertise, remote and localised technical fault resolution.
TechMonkeys are a Wakefield based “Managed I.T. Service Provider”, who provide their customers with a single point of contact for all their I.T. problems.
TechMonkeys support over 300 end users, ranging from builders, car hire providers, and financial planners to telecomm providers.
TechMonkeys are looking for a 2nd Line I.T. Support engineer to join their fast growing team on an initial 12 month contract
Networking, Windows Server, Windows 7, MS Office, Active Directory, TCP/IP, Office365
The ideal candidate will be a confident, technical, and motivated communicator who is pro-active and understands the need for a high level of…
• Responsible for providing both end user and overall technical support to company ICT users based at HQ and operational sites. To do this by email, phone, using remote management tools or in person.
• To support other members of the ICT Department and site specific teams, in maintaining high levels of safety, availability and reliability for ICT hardware and software (including systems).
• To ensure the effective and accurate provision…
Balfour Beatty has an exciting opportunity for an BI Support Analyst to join our Enabling Functions - IT team to work in Linlithgow, Sheffield or Newcastle Upon Tyne.
What you'll be doing
As a Solution Analyst, you will be:
Provides effective applications support ensuring any relevant incidents allocated are quickly identified, prioritised and resolved to ensure the service provided is in line with the required operational targets and business need.
Ensures appropriate communication is provided to relevant stakeholders and users on incident progress and escalations
Maintains the Applications within designated area to ensures…
Isle of Man
£50000 - £70000/annum
Main purpose of role:
To act as principal advisor to all relevant Old Mutual International businesses on all disciplines in scope of the Risk & Regulation (R&R) function (including financial services legislation/regulation and financial crime legislation/regulation) and to support the Head of Risk & Regulation in the delivery of agreed services.
Key Responsibilities and Scope of role:
This role will incorporate some or all of the responsibilities outlined below:
Own the provision of effective compliance policy & advisory services including any necessary remediation exercises and implementation of regulatory changes.
We are looking for a Mechanical Principal Engineer based in Liverpool.
The Principal Engineer will operate as part of the Engineering and Technologies business unit of Balfour Beatty Rail and will be required to be located in Liverpool but will need to visit other site both in the UK and abroad as necessary to undertake the works, accountable for the delivery of design with in a project environment.
What you'll be doing
The Principal Engineer will be responsible for leading a design team within a project and will be expected to be capable of undertaking the design Contractors Responsible Engineers (CRE) role or the…
Active Directory - Exchange - Office 365 - Simple Networking - Hardware - Printers - Second Line
Our client that is based near Brighton are looking for an experienced 2nd line support engineer to join their team on a 6 month basis with the chance of extending.
The main responsibilities of a Second Line Support Engineer are:
Providing desktop support for staff
Providing desk side support for the staff
Know up to date versions of Active Directory, exchange and office 365.
Willing to go the extra mile to solve technical issues
Escalate calls to third line engineers when appropriate
Investigate, diagnose and resolve issues relating to Desktop…
German speaker would be an advantage but is not essential.
My client a Private Bank based in the City of London is looking for an experienced 2nd Line Support to join their busy team
Primary job function:
• Support for users (on site, via call or remote)
• Troubleshooting and request managements for all IT technical issues
• Problem diagnosis and accurate capture of problems
• Responsible for all IT workplace related issues
Education / Training:
• Minimum of 2 years’ experience IT Support
• Academic qualifications may include BTEC HNC/HND or a degree in an IT related subject
Knowledge / Technical Skills:
• Proven experience with Windows…
My client is a dynamic company based in Ashford, Kent looking for an enthusiastic IT Support Engineer for a permanent opportunity to join our technical team. The chosen candidate will be a professional team-player with excellent communication skills technical background.
Reporting to the Manager, you will be responsible for the maintenance of their clients' networks and you will provide support remotely and on site. You will also be involved in the management, maintenance and exploitation of our company network in the UK. Your role will involve the: Maintenance, management and improvement of IT network including troubleshooting, installation…
My Client are a charitable organisation based in Glasgow and are looking to recruit a number of fixed term, part time roles in their IT function focusing on 2nd line support.
Working in a part time or full time role you will be working with a worthwhile charity and helping them support users with any IT issues that may occur. This will require a good knowledge of IT Support and Infrastructure knowledge.
Looking for a short term contract or the chance to work in a flexible environment then this would be a great role for you. This would be a great chance for someone looking to get back into work, work part time hours or who may currently…
1st Line Support, 2nd Line Support, Engineer, Microsoft Solutions, Exchange, SCCM
1/2nd line Support
My client, a Medical organisation, are looking for a 1st/2nd Line Support Engineer to join their team. This exciting role will be supporting users from around the UK and internationally providing Microsoft solutions.
It is essential that the successful 1st/2nd Line Support Engineer has experience in:
Microsoft Products - 2010, 2013
SharePoint would be advantageous
Service Manager would be advantageous
The successful engineer will be supporting desktop and remotely. They will be resolving issues via the phone or allocated…
1st-2nd Line Support Engineer
3 month contract
£10 - £12 per hour
1st-2nd Line Support Engineer summary
1st-2nd Line Support Engineer to work within the public sector. This is a fantastic opportunity for a 1st-2nd Line Support Engineer to develop there technical skills and grow within an organisation.
1st-2nd Line Support Engineer MUST have the following experience:
Good communication skills
Service desk/helpdesk experience
Active Directory user administration- new user setup, password resets etc.
Car driverPlease send your CV
Capita IT Resourcing welcome applications from all suitably…
Role: 2nd Line Support Analyst
Salary: £24,000 - £29,000 + Benefits package
My worldwide client is looking for a 2nd line support analyst to join their team in their Bristol based office. Reporting to the Service Desk Supervisor you will be involved in the day to day support and maintenance of the IS network infrastructure.
This is an exciting opportunity for a strong 2nd line analyst to join a small, friendly team with a varied role as you provide technical support, assistance and expertise to all end users of those systems.
You will need to have experience working in the 2nd line in a networked business environment…
A 1st/2nd Line Support Analyst is required to join an innovative market leader in the field of Finance and Investments to join an IT Support team responsible for delivering and maintaining a stable Desktop and Infrastructure, supporting and assisting the evolution of the existing platforms.
Role: 1st/2nd Line Support Analyst
As 1st/2nd Line Support Analyst you will be responsible for:
+ Troubleshooting desktop and system problems, diagnose and solve hardware/software Incidents/problems
+ Provide exceptional Service support to the business
+ Provide solution(s)/work around(s) to incidents and Problems
+ Contribute to polices, processes…
2nd Line Support Analyst required by this leading global Legal firm based in London.
My client are looking for a 2nd Line Support Analyst to join their team on a permanent basis to provide support throughout their UK office, along with select offices across Europe.
- Investigate, troubleshoot and resolve first and second level software, hardware and system user problems in a timely manner.
- Routinely perform various user, equipment and software tasks, for example: setting up, maintaining and troubleshooting desktop and mobile devices, such as iOS, Blackberry and Laptops.
- Participate in hardware and software rollouts…
Reqiva are working with a Reading based technology company who are looking for a 2nd Line Support Engineer to join their team. You will have hands on responsibility of the whole IT Infrastructure including servers, desktops and applications.
You will report directly to the IT Manager and sit above 1st level IT support engineers. The role will be split between Reading and a Surrey based office.
Role and responsibilities:
*First line support for day to day technical queries
*Troubleshooting IT issues and requests over the phone, email and remote access
*Act as an escalation point for Windows server support
*Active Directory and Exchange…
Role: 2nd Line Support Analyst - SC cleared - 6 Month Fixed Term Contract
I have an immediate need for a 2nd Line Support Analyst with Security Clearance for a role with my client based in Maidstone.
The role will include the following duties:
- Provide second line support across the company for PC s, laptops, WIDs, printers, scanners and iPads.
- To manage and support User Access Systems and Remote Access Systems
- Networking LAN / WAN
- To provide IT related training to different levels of staff
- To be flexible and adaptable
If you feel that you tick the boxes…
As a 2nd line Service Desk Engineer your role is to proactively ensure that all clients have continual exceptional operational service and that all support is performed with minimal business impact on the customer within agreed service levels.
You will be providing technical support across many platforms for multiple clients using both remote support and onsite as required.
Prioritising and managing a personal ticket queue for our client’s technical support issues, changes and requests.
Handling escalated calls from the 1st line team and escalating calls as necessary to the 3rd line team.
Resolve a wide variety of calls…
A 2nd Line Support Analyst is required for 3 months (likely to be extended) based in Leeds.
Working for a global consultancy, this is an exciting opportunity for a 2nd line support analyst to become part of a dynamic, well-oiled team.
The 2nd Line Support Analyst will report to the UK IT Manager. This is a standard 37½ hr working week providing support across business hours 8:00am to 5:30pm Mon - Fri. However an element of flexibility will be required.
The 2nd line Support Analyst will be required to provide customer support and help on all IT related queries. The 2nd line Support Analyst will process first time fix calls for AD & telephone…
2nd Line hardware and software support engineer wanted for a client in Daventry. Joining the small but busy IT team on a major ERP project. You will primarily provide 2nd line support on Windows Desktops with Windows 7, Citrix 2012 Server, Windows servers 2008/2012, Exchange 2010 and VMWare.
An intelligent and professional technical engineer that is able to work to tight deadlines whilst being a team player and working alone. Additional projects will involve consolidating network infrastructure across a number of other UK locations which consists of Cisco & Sonicwall firewalls.
2nd line Support Engineer
£22k - £28k
Our client, a fast-growing IT managed service and hosted services provider, is seeking an addition to their support team. Based in Dartford, Kent you will be responsible for supporting customers of various sizes on varying technology.
Although primarily office-based you would be expected to travel to other local remote sites if required; so full access to a vehicle during your working day is essential.
In return you will receive a good salary with bonuses and incentives, plus a flexible, rewarding and pleasant working environment with exposure to varying technical opportunities including…
2nd Line Support Systems Engineer required for Global Distribution client based in Swindon. This is a permanent career opportunity for an experienced IT Comms and Technology Guru, who can evidence a robust understanding of ICT/Systems and Networks knowledge, able to diagnose and resolve all IT related requirements across the business. Salary offered £30,000 including excellent employee benefit scheme. Working primarily a Day Shift, there may be some out of hours support, Your main responsibilities will include server infrasturture, supporting Windpws platforms, SQL and DHCP administration, supporting hardware, P C's, Laptops, Printers…More
1ST & 2ND LINE SUPPORT ANALYST - LEGAL SECTOR - 4PM - 12PM
An exciting new opportunity for a 1st & 2nd Line Support Analyst has arisen from one of the UK's leading FTSE 500 legal firms located in the heart of the City. Working for a forward thinking organisation and an ever expanding organisation, this is a premier opportunity
They are currently looking for experienced 1st & 2nd Line Support analysts - presentable, bright and energetic with deep problem solving skills who can work on multiple projects and manage conflicting priorities within the IT domain.
+ Answering, logging and fixing calls in call logging
+ Imaging and Configuring…
1st/2nd Line Support Technician - Lewes - £22,000 - £24,500pa + benefits
Our Client, based in Lewes, is currently looking to recruit two 1st/2nd Line Support Technicians to join their expanding team to provide 1st and 2nd line support remotely and deskside to ensure the IT systems are fit for purpose through maintaining operational capability and developing new and improved capability.
The successful candidate will be experienced in 1st line support and will demonstrate and eagerness to learn, develop and progress their current knowledge and experience. As you would be speaking with internal users, excellent communication and customer service…
Service Desk Analyst - 1st/2nd Line Support Engineer
Service Desk Analyst to join a leading technology business in Malmesbury on a 6 month contract. This is an excellent opportunity to join a pioneering and fasting growing technology leader.
You will be responsible for 1st and 2nd line technical support in a traditional service desk environment. A strong work ethic and excellent customer service is a must for this role.
This is an urgent requirement so do not delay sending over your CV.
Key responsibilities for 1st/2nd Line Support Engineer include:
1st and 2nd line support/troubleshooting of IT related incidents
2nd Line Desktop Support Engineer
Based in Harrow
12 month contract
Up to £150 per day
iSupply Recruitment are working with a marketing leading Client based in Harrow who are looking to recruit a 2nd line Desktop Support Engineer to join their team. We are looking for a self- motivated, dynamic individual who thrives to achieve results and who has an interest in automotive and cars.
The unique individual will be required to provide 2nd line technical support at Head Office and globally for all staff. You will be working within the infrastructure department supporting the 2nd line and 3rd line teams by identifying, creating, resolving…
Permanent 1st / 2nd line Support Technician
Experienced 1st and 2nd Line Support Technicians wanted to join a long standing growing business, in North Cornwall.
The company provides ICT solutions / services throughout Cornwall and the rest of the UK of varying sizes to commercial, private sectors.
This diverse and creative role will be working with a wide variety of technologies, including cloud and hosted services, and supporting a wide range of applications and hardware.
The responsibilities will include Application, Desktop and Hardware support, through to Networking, system monitoring and Security for our client's customer sites.
2nd Line Support Engineer is required to join a growing and progressive IT outsourcing company from their head office on the outskirts of Bournemouth.
The role of 2nd Line Support Engineer will involve dealing with a number of complex and constantly different IT issues from my clients customer base. The vast majority of the issues will be based around the Microsoft infrastructure and could range from desktop support queries, server issues, Exchange, Active Directory along with other queries that may involve networking, Wi-Fi, virtualisation (mainly VMware but could involve some Hyper-V) through to VoIP systems and networked security cameras…
1st /2nD Line Support - London - 6 Months - Immediate Start
An exciting opportunity for a 1ST /2nd Line Support Analyst/Engineer to join a growing company that specialises in providing solutions for Financial Institutions - aiding them in managing their regulatory obligations. This is for an initial 6 month contract based in North London.
As an 1ST /2nd Line Support Analyst/Engineer you will be required to provide 1st line technical support, assisting clients with configurations, uploading/downloading data and system performance issues.
The ideal1ST /2nd Line Support Analyst/Engineer candidate will have experience with maintaining the software…