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Salary/Rate
£30000 - £32000/annum 
Location
London  
Posted
13/07/2015 (08:15) 
Agency
Job Type
Permanent 
Description

2nd Line Support Engineer

Citrix, XenApp, Exchange, Windows Server, DFS, Active Directory, Server Build, VDI.

My client are the UK's leading provider of Hosted Virtual Desktop's and have an immediate requirement for x2 2nd Line Support Engineers. As 2nd Line Support Engineer you will have a proven background in the support of core infrastructure technologies such as Windows Server, AD, Exchange, DFS and exposure to Citrix XenApp and XenDesktop would be of great benefit. The 2nd Line support Engineer will also need to be able to demonstrate a background in Server Builds and some project based work.

This is a great opportunity to join…

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Job Title
Salary/Rate
£35000 - £38000/annum plus excellent benefits  
Location
bromley  
Posted
13/07/2015 (17:21) 
Agency
Job Type
Permanent 
Description

2nd Line Server Support – Bromley – up to £38,000 per year plus comprehensive benefits package!!!

We are currently looking to recruit and experienced 2nd Line Server Support technician for our client in Bromley. My client are a medium sized IT solutions company with a wide range of clients across a number of different industries and sectors. 2 Line Server Support experience essential along with some 3rd line would be ideal.

On a daily basis you will be completing both 2/3rd line server support and will help to coordinate the team so a candidate with team management experience will be at an advantage.

The candidate must have 2nd line

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Job Type
Permanent 
Applications
More than 10  
 
Job Title
Salary/Rate
£25000 - £30000/annum 
Location
City of London  
Posted
20/07/2015 (13:43) 
Agency
Job Type
Permanent 
Description

2nd Line Support

£25,000 - 30,000

One of my best clients, a financial service provider based in Central London are currently looking for a professional 2nd line support engineer to join their team for an exciting Permanent position starting ASAP.

They are looking for a range of experience paying anywhere from £25,000-30,000

The successful individual will be brought into the team to provide efficient and professional support at a high standard, with a professional manner and excellent communication.

Must have detailed knowledge of supporting:

Windows 7
MS Office 2007/10
Windows Server O/S
Active Directory
Exhcange
VMware or Hyper…

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Salary/Rate
£23000 - £25000/annum 
Location
Redruth  
Posted
10/07/2015 (11:45) 
Agency
Job Type
Permanent 
Description

2nd Line Support Technician - Windows Server, Exchange, WAN/LAN, CAT 5 Cabling, Firewall

How would you like to work for a company passionate about IT and who are recognised for providing excellent customer service and support to various businesses throughout the South West. This company is based in Cornwall providing a good career within IT. Please apply if this is something that may interest you?

Job Title: Support Technician - 2nd line Support Role
Salary: £23,000-£25,000pa
Location: Commutable from Truro, Redruth, Camborne, St Erth, Hayle, Fraddon, Penzance, St Ives,
Term: Permanent

Skills: LAN/WAN, Active Directory, Windows server…

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Salary/Rate
£100 - £110/day 
Location
Manchester  
Posted
20/07/2015 (18:14) 
Agency
Job Type
Contract 
Description

Urgent 1st / 2nd line support engineers required.

1st Line Support / 2nd Line Support Engineers - 1st Line Support Analyst / 2nd Line Support Analyst

My client is a large corporation, and they are looking for a solid 1st and 2nd line support engineers, someone who is looking to progress within the company, and eager to learn new skills, and work with an experienced team.

Essential skills
-1st Line Support experience (min 2 year)
-Network troubleshooting
-Windows XP, 7, 8 Troubleshooting
-Server 2003, 2008, 2012 troubleshooting
-Microsoft Exchange

Desirable skills
-VMWare VSphere administration/management

On a contract basis…

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Job Title
Salary/Rate
£30000 - £39000/annum 
Location
Kensington and Chelsea  
Posted
30/06/2015 (11:57) 
Agency
Job Type
Permanent 
Description

2nd Line Support / IT Support

Kensington, London

£30,000 - £39,000

To start ASAP on a permanent basis, Monday - Friday, sociable working hours.

The role

The role will be based over 2 locations. The primary site will be in Kensington, where you will spend 3-4 days per week dealing with a multi-site European IT network and 300+ users.

1-3 days per month you will be required to travel to Addlestone, Surrey, where some training will take place, general project updates with team leaders and project managers.

Essential experience

Previous experience in a similar role. Ideally 3 years in a second line technician role…

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Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£25000 - £27000/annum 
Location
London  
Posted
21/07/2015 (16:14) 
Agency
Job Type
Permanent 
Description

2nd Line Support Engineer - London - £25,000 - £27,000

Capita, FTSE 100 organisation and the UKs Leading Business Process Outsourcer have an opportunity for a 2nd Line Support Engineer to join our business in offices based in Trafalgar square.

The role will primarily provide 1st/2nd Line incident handling predominately desk side although also by telephone.

Please note that Security Clearance is required for this role

The company

Working for Capita IT Enterprise Services, part of Capita plc, will give you the opportunity to work for a FTSE 100 company with a diverse range of customers covering public and private sectors.

Capita will…

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Salary/Rate
£18.00 - £20.00/hour 
Location
Basingstoke  
Posted
09/07/2015 (12:02) 
Agency
Job Type
Contract 
Description

1st/2nd Line Support Analyst / £18-£20 Per Hour / Basingstoke / 3 Months

Morson International are currently working with multi-national organisation are looking to hire a number of 1st/2nd Line Support Analysts to join a busy and dynamic team to help support the growing demands of a bulk of UK based business.
The role is to provide 1st/2nd line support via telephone, email and remote support to all staff in a professional and courteous manner. The main tasks are to log all issues via the helpdesk system and provide a first time fix of problems where possible.

Key Responsibilities:

* Logging of calls taken and provision of 1st and 2nd

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Salary/Rate
£24000 - £26000/annum Great Benefits  
Location
Crawley, Sussex  
Posted
21/07/2015 (16:40) 
Agency
Job Type
Permanent 
Description

Job Title: 2nd Line Support
Location: Crawley
Salary: Up to £26,000
Skills: Server 2008/2012, Windows 7, Active Directory, Firewalls

Our client is a great company working within the Aviation field and are looking to take on a Technical 2nd line Support specialist, who can really hit the ground running and help expand their ever growing organisation. Along with great rates of pay they are offering 24 days holiday, Pension Scheme and discretionary annual bonuses. There is also the very real prospect of promotion within the company.
The 2nd Line Technician Role:

As part of a team, you must take ownership of issues proactively…

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Job Type
Permanent 
Applications
Less than 10  
 
Salary/Rate
£14 - £15/hour 
Location
North London  
Posted
30/06/2015 (09:05) 
Agency
Job Type
Contract 
Description

Technical Resources are currently recruiting for the following position:

2nd Line Support Engineer

Location: 2 different locations - Dartford 2 days of the week & Barnett for the following 3.

Start Date: 13/07/2015

Duration: 1 - 3 months rolling

Working Hours: 9:00 - 17:30

RATE: £140 a day

Main Duties include:
-Field based 2nd line support for local authority - (Excessive mileage will be paid)
- Ideal candidate will be able to fix but must be able to diagnose issues with Windows including office packages, Windows servers, Microsoft exchanges, Network issues.
-Should have server vitalisation experience.
-As the suitable candidate…

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Job Type
Contract 
Applications
More than 10  
 
Location
Chesterfield, Derbyshire  
Posted
20/07/2015 (14:01) 
Agency
Job Type
Permanent 
Description

Our client is seeking a 2nd Line Technical Support professional to deliver support to the company's managed service customers.

The 2nd Line Technical Support Engineer role is primarily focused at pro-active and re-active activity to ensure continual service delivery and improvements relating to the clients Converged Infrastructure portfolio.

You will be using you skills and ability to bring about resolution on a diverse range of technical issues and queries typically covering Routing, Switching, Security and Wireless products.

Experience

- At least 2 year's experience working in a technical capacity within an IT support environment…

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Salary/Rate
£18000 - £20000/annum 
Location
Derby  
Posted
02/07/2015 (13:44) 
Agency
Job Type
Permanent 
Description

Job Role

Provide 1st/2nd tier support and resolve issues escalated by the 1st line team. Resolve desktop problems liaising with users where necessary. Provide support and maintenance for application software. To assist in the technical implementation of PC hardware applications for use in a user environment.

Skills

You will ideally have 2 years experience in providing 2nd line support and be proficient supporting; Windows 7, Office 2007/10, AD, exchange, TCP/IP and network printers.

Exposure to; Windows Server 2010, iPads, iPhones, Android phones, or IP Telephony would be desirable.

You must have a valid UK driving licence…

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Location
West London  
Posted
30/06/2015 (18:25) 
Agency
Job Type
Contract 
Description

2nd Line Support Engineer, Office 365, EPOS, DNS - 3 Month Initial Contract

2nd Line Support Engineer, Office 365, EPOS, DNS - My key client based in West London, is urgently looking for a dynamic, highly motivated and proactive 2nd Line Support Engineer to join their busy and existing IT/ Operations team on a three month initial contract basis. Solid helpdesk and desktop support skills are required.

Essential Skills:
- Solid 2nd Line Support background
- Experience with office 365 or other cloud based products - you will need to migrate users / set up new users
- The ability to write clear and concise documentation
- Demonstrable…

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Job Type
Contract 
Applications
More than 10  
 
Location
London  
Posted
03/07/2015 (16:59) 
Company
Job Type
Permanent 
Description

IT Field Engineer / 2nd Line Support – Based in London

A UK based IT solutions provider operating solely within the recruitment industry and specialising in the supply of outsourced IT solutions including hosted desktop, infrastructure management, application development and support services, requires a hard-working, motivated and customer-focused individual to join its IT team. For the right individual this role is an opportunity to work in a varied environment with exposure to a range of hardware and software solutions.

With clients at a number of locations in the UK and overseas, support is key to the business and so your communication…

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Salary/Rate
£35000/annum 
Location
London  
Posted
30/06/2015 (11:37) 
Agency
Job Type
Permanent 
Description

2nd Line Support Engineer - Windows, AD, Exchange

My specialist cloud / managed services client has seen its number of staff increase by 200% plus in the last few years and due to continued success needs a further 2nd line Support Engineer to join their team.

Core IT skills needed are Windows, Active Directory and Exchange. You will need to show that you can build servers not just support them.

Technical environment is very ITIL service management focused - the emphasis is very much on technical quality.

The majority of the technical work is quite focused support duties and there is always the 'room to breathe' so you have time to learn…

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Salary/Rate
£12 - £14/hour 
Location
Watford  
Posted
06/07/2015 (12:38) 
Agency
Job Type
Contract 
Description

1st/2nd Line Support Engineer | £14 p/h | Watford | Windows 7 | Exchange

A large Charity organisation are currently looking for a Service Desk Analyst to work in their Watford office.

This is a 1st/2nd Line Support role so you will be required to be the initial point of contact for technical issues and will require a good knowledge of Windows 7, Exchange, Active Directory, Office 2013 experience with supporting blackberries and other hardware like MDF printers. 

This position is for an initial 6 month contract with the possibility of an extension. You will be working in a small but dynamic team. This is an excellent opportunity…

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Salary/Rate
£16000 - £19500/annum Benefits 
Location
Southampton  
Posted
21/07/2015 (15:08) 
Agency
Job Type
Permanent 
Description

1st /2nd Line Support Engineer

1st / 2nd Line Support Engineer required to join my client in Southampton, Hampshire. You will be joining a team of 25 Support Engineers responsible for all support queries into the business.

You will be required to ensure all support calls / e-mails are logged within KPI's using the call management system. You will provide both software and hardware support using remote control / access systems for all engineers on site. You will be involved in the implementation of new software, hardware releases and adhoc rollouts.

Essential Skills

Knowledge of Windows 7/8.
Knowledge of Windows 2008/2012 Server…

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Location
Greater London  
Posted
14/07/2015 (11:58) 
Agency
Job Type
Permanent 
Description

MUST BE SECURITY CLEARED

Description:

2nd line Support Engineer

The role involves working in the 2nd line support team on a major programme of work in Central London. Working as part of a team, you will provide support (both software and hardware) for a number of mission critical systems located at multiple client locations.

Support includes the following:

- Incident/Problem analysis and resolution of system and user issues, working closely with clients first line team
- Attend client support meetings
- Manage and progressing support calls to meet agreed SLAs
- Raise and manage support calls with vendors
- Liaise with client…

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Salary/Rate
£25000 - £30000/annum 
Location
London  
Posted
17/07/2015 (15:26) 
Agency
Job Type
Permanent 
Description

Desktop Engineer | 2nd Line Support | Solutions Provider | Retail | Meraki | Windows | Hyper-V

I am currently looking for a Desktop Engineer for a Solutions Provider, you will be working for one of their Retail clients based in Chelsea.

This position will suit someone who is proactive and reactive. You would be supporting a sales floor as well as supporting other sites. This Solutions Provider invests greatly in their employees and will pay for your certifications! Plus whist in this position you will be working on major projects alongside the Infrastructure team.

Main responsibilities for Desktop Engineer:

Handing 2nd Line

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Location
Manchester  
Posted
30/06/2015 (15:12) 
Agency
Job Type
Contract 
Description

Application Support Analyst / 1st - 2nd Line Support - Manchester - Contract

Key skills: Windows, SQL Database, Web Technologies, Help desk systems

Amoria Bond have an excellent opportunity for a market leader based in Manchester. Our client is looking for an enthusiastic and motivated Application Support Analyst / 2nd Line Support engineer to join a team of 5 to support a number of applications as well as provide helpdesk services for 5000+ users.
To move on to the next stage you will have excellent communication and proven record of providing application support and helpdesk services preferably in a larger organisation. Ideally…

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Salary/Rate
£18 - £20/hour 
Location
City of Westminster  
Posted
21/07/2015 (11:05) 
Agency
Job Type
Contract 
Description

2nd Line Support / IT Support - up to 6 month contract

Trafalgar Square, City of Westminster, London

up to £20.00 per hour based on 8 hour working day, sociable working hours + possible overtime. Immediate start.

Purpose of the role:

Providing onsite technical services to deploy and manage network, server and end user infrastructure for our client based in Trafalgar Square. You will be expected to consult with the client to help them use their IT systems as effective business tools.

Main duties:

Provide 2nd line end user & infrastructure support
Deploying PCs, servers, network infrastructure and cloud services
Creating and updating…

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Job Type
Contract 
Applications
More than 10  
 
Salary/Rate
£25000 - £30000/annum £25,000- £30,000 per annum 
Location
Central London  
Posted
30/06/2015 (16:25) 
Agency
Job Type
Permanent 
Description

1st/2nd Line Support Analyst
Permanent
Central London
£25,000- £30,000 per annum

H&R Talent are seeking a 1st/2nd Line Support Analyst on a permanent basis for a prestigious company based in Central London.

Key Skills:
*Windows 2008 Server
*Exchange 2010
*Active Directory
*MS Office 2010
*Windows 7

Desirable (not essential)
*Avaya Aura
*Watchguard Firewalls

You will be joining a team of 5 reporting to the IT Manager providing support to approx. 470 users globally, with a large number of users based at the London office. The role will incorporate both telephone, remote and email support as well as desk-side support to the users…

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Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£80 - £100/day 
Location
Essex  
Posted
15/07/2015 (14:13) 
Agency
Job Type
Contract 
Description

1st line/2nd Line Support Engineer/Service Desk Support/Desktop Support/Windows 7/Microsoft Exchange

My client is currently looking for an experienced 1st/2nd line support engineer to join their team within their Essex office. This is an initial 6 month contract role with the opportunity for extensions and possible a permanent position thereafter.

The role is a great opportunity for an enthusiastic 1st/2nd line support engineer who wants to learn new skills and progress within the IT field. The 1st/2nd line support engineer will be responsible for all IT queries over email, phone and face to face when appropriate.

Key skills of the 1st…

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Location
Hampshire  
Posted
15/07/2015 (18:36) 
Agency
Job Type
Contract 
Description

A client of mine has just phoned in with a requirement for a 1st/2nd Line Engineer based in Hampshire.

The role will be a minimum of 3 months with the view to extend.

Skills
-1st Line/2nd Line Experience
-Active Directory
-Windows
-Hardware

The role will be mainly resolving 1st/2nd Line issues as appropriate and depending on experience, ensuring the call is closed accurately and efficiently.

Manage incoming support issues requests via the support system, telephone and email.

If this role is of interest can you please send over your most recent CV to be considered

Premier are acting as an employment agency

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Salary/Rate
£90 - £100/day 
Location
Surrey  
Posted
20/07/2015 (09:23) 
Agency
Job Type
Contract 
Description

1st line/2nd Line Support Engineer/Service Desk Support/Desktop Support/Windows 7/Microsoft Exchange

My client is currently looking for an experienced 1st/2nd line Support Engineer to join their team within their Surrey/South London office. This is an initial 6 month contract role with the opportunity for extensions and possible a permanent position thereafter.

This role is a great opportunity for an enthusiastic 1st/2nd line Support Engineer who wants to learn new skills and progress within the IT field. The 1st/2nd line Support Engineer will be responsible for all IT queries over email, phone and face to face when appropriate.

Key…

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