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Salary/Rate
£23000 - £25000/annum 
Location
Kingston upon Thames, Surrey Also in 1 other location 
Posted
08/06/2015 (17:25) 
Agency
Job Type
Permanent 
Description

2nd Line Support Engineer

MCITP, MCSE, Windows Server, Active Directory, Exchange, Backups, Networking, Virtualisation.

My client are a small IT Services provider offering Managed Services and Consultancy to the SME/SMB market place. Due to growth they have an opportunity available for a 2nd Line Support Engineer.

As 2nd Line Support Engineer you will be MCITP/MCSE accredited and have a proven background in the 2nd line support of technologies such as Windows Server, Active Directory, Exchange, Backups, Networking, Virtualisation.

The 2nd Line Support Engineer is a great opportunity for someone looking to develop their career…

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Salary/Rate
£23000 - £27000/annum pension, healthcare 
Location
Sandbach  
Posted
24/06/2015 (10:08) 
Agency
Job Type
Permanent 
Description

ShortList are working with a well established company in Cheshire who are looking for a 2nd Line Support Analyst to join a busy help desk. The successful 2nd Line Support Analyst will be the working on a help desk and would have to demonstrate leadership qualities and would not be fazed by a position of responsibility. The 2nd Line Support Analyst would be expected to provide infrastructure and technical support. The 2nd Line Support Analyst would assist with designing and deploying all required system improvements whilst also providing detailed system documentation.

The skills required for the 2nd Line Support Analyst:

* Windows Server…

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Job Type
Permanent 
Applications
Less than 10  
 
Salary/Rate
£30000 - £40000/annum 
Location
Fleet, Hampshire Also in 1 other location 
Posted
22/06/2015 (09:33) 
Agency
Job Type
Permanent 
Description

2nd Line Support Engineer
Fleet, Hampshire based or Wiltshire
£30k-£40k base depending on experience

Are you a 2nd Line Support Engineer looking to enhance your career in to eventually a senior 3rd Line Engineer? If so then look no further as my client is in need of several new IT support staff. My client would need you to work with both external clients and internal users

2nd Line Support - Technical Skills
Knowledge
• Excellent understanding of core datacentre technologies: Servers, Networks and Storage
• (SAN, NAS & DAS) gained through an operational support background.

Experience
• Significant VMware vSphere experience in a large…

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Job Title
Location
Hertfordshire  
Posted
09/06/2015 (10:38) 
Agency
Job Type
Permanent 
Description

Natasha Young at CK IT is recruiting for a 2nd Line Support Analyst to join a leading speciality chemical company based in Hertfordshire on a permanent basis.

The successful 2nd Line Support duties will include:
· Being responsible for day to day support across entire IT infrastructure
· Undertaking 1st line out of hours support for business critical systems
· Support of site systems through remote support

As 2nd Line Support you will have the following qualifications, skills and experience:
· Previous experience supporting desktop & smart devices
· Excellent skills with MS Office
· Knowledge of Cisco LANs & wireless
· SCCM

CK IT…

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Job Type
Permanent 
Applications
Less than 10  
 
Salary/Rate
£26000 - £30000/annum 
Location
London  
Posted
08/06/2015 (17:41) 
Agency
Job Type
Permanent 
Description

2nd Line Support Engineer | Desktop Support Engineer | Up to £30,000 per annum | Publishing 

A fantastic opportunity has arisen at a large Publishing Organisation as they are looking for a Desktop Support Engineer to provide 2nd line support to their users within their London office.
 
This is a permanent role based in North London and are looking to pay up to £26,000 - 30,000 per annum + benefits and overtime.

Duties and Responsibilities of the Desktop Support Engineer;
 
The main responsibilities of the role is to provide 2nd line support which will include providing phone, email and face to face support to the company's internal…

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Salary/Rate
£28000 - £30000/annum 
Location
Bedford  
Posted
08/06/2015 (15:10) 
Agency
Job Type
Permanent 
Description

2nd line Support Engineer

£28.000.00 - £30.000.00 + Car Allowance + Bonus + Benefits.

Bedfordshire/Milton Keynes

This is a fabulous opportunity for you , a 2nd line support engineer / 2nd Line support technician, helpdesk, to join a leading IT support company providing comprehensive wintel based support to a wide range of medium to large clients.

Your Responsibilities will include:

* Providing 2nd level support for all It Systems.
* Assist in the day to day administration and control of Wintel systems.
* To perform client installation, configuration, fault diagnosis and remediation at client locations.

* To provide assistance…

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Job Title
Salary/Rate
£180 - £200/day 
Location
Manchester  
Posted
10/06/2015 (20:19) 
Agency
Job Type
Contract 
Description

2nd Line Support - Manchester - Contract - 3+ Months - Start Immediate - Rate Flexible

My client is a large IT company looking for a service centre analyst level 3 to be based in Manchester. This is a 3 month contract with a view to start immediately. The rate is flexible depending on experience.

Previous experience working in a 2nd line support role

Experience working within the ITIL framework

Experience with Windows Server, Active Directory, Exchange etc.

Familiarity supporting and administering Microsoft Office, VMWare, Citrix, VOIP, SQL, Networks, and Backup technologies.

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Job Type
Contract 
Applications
More than 10  
 
Job Title
Salary/Rate
£30000 - £35000/annum 
Location
Kensington and Chelsea  
Posted
Just Added!
Agency
Job Type
Permanent 
Description

We are currently recruiting for a 2nd line support role, for our client based in Kensington, London

£30,000 - £35,000

To start ASAP on a permanent basis

Monday - Friday (8:30am - 6:00pm)

The role

The role will be based over 2 locations. The primary site will be in Kensington, where you will spend 3-4 days per week dealing with a multi-site European IT network and 300+ users.

1-3 days per month you will be required to travel to Addlestone, where some training will take place, general project updates with team leaders and project managers.

Essential experience

Previous experience in a similar role. Ideally 3 years in a second line

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Job Type
Permanent 
Applications
Less than 10  
 
Salary/Rate
£25000 - £27000/annum 
Location
Chertsey  
Posted
10/06/2015 (16:34) 
Agency
Job Type
Permanent 
Description

2nd Line Support Engineer - Chertsey - £25,000 - £27,000
Introduction

An incredibly exciting opportunity has arisen for a talented 2nd line support engineer to work for one of the world's leading electronics manufacturers

Specification

2nd Line Support Engineer - Chertsey - £25,000 - £27,000

KEY ACCOUNTABILITIES

*Administrating and supporting the infrastructure systems for a user base of 1,000
*Root cause analysis and problem management of PC issues
*Managing and troubleshooting Active Directory, File Server, Hyper-V system
*Installation and configuration of new equipment (PC, OA, etc)
*Creating and maintaining accurate documentation…

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Salary/Rate
£20000 - £22500/annum 
Location
Redditch  
Posted
10/06/2015 (15:39) 
Agency
Job Type
Permanent 
Description

2nd Line Support Engineer Permanent - West Midlands

A major company based in Redditch are searching for a high calibre 2nd Line Support Engineer to join them on a permanent basis.

Essential Skills:

Desktop Support
Active Directory
Windows 7/8Desirable Skills:

Windows Server 2012Role: The role will be very varied, you will be working in a busy environment and be mainly responsible for the desktop infrastructure. You will ensure that all Server and PC systems are built and maintained to the highest applicable hardware and software levels and offer suggestions and improvements for the infrastructure.

Salary: £20,000-£22,500

Location…

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Location
London  
Posted
16/06/2015 (12:03) 
Agency
Job Type
Permanent 
Description

2nd Line Support Engineer | Desktop Support Engineer | Up to £32,000 pro rota | Publishing | 6 Month Fixed Term

A fantastic opportunity has arisen at a large Publishing Organisation as they are looking for a Desktop Support Engineer to provide 2nd line support to their users within their London office.
 
This is a 6 month fixed term role based in North London and are looking to pay up to £32,000 pro rota + benefits and overtime.

Duties and Responsibilities of the Desktop Support Engineer;
 
The main responsibilities of the role is to provide 2nd line support which will include providing phone, email and face to face support to the company…

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Salary/Rate
£25000 - £27000/annum 
Location
London  
Posted
22/06/2015 (17:54) 
Agency
Job Type
Permanent 
Description

Support Engineer | 1st/2nd Line Support Engineer | Up to £27,000 per annum | Solutions Provider

My client is currently looking for a new support analyst to join their team. This is great opportunity at a financial service company to progress with your career and development new skills.

This is a permanent position based in London and are paying up to £27,000 per annum depending on experience.

They are looking for a keen individual to join their team who is willing to learn, develop their skills and grow within the company.

The main responsibilities of the role would be to provide efficient support to the company`s users…

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Salary/Rate
£14 - £15/hour 
Location
North London  
Posted
Just Added!
Agency
Job Type
Contract 
Description

Technical Resources are currently recruiting for the following position:

2nd Line Support Engineer

Location: 2 different locations - Dartford 2 days of the week & Barnett for the following 3.

Start Date: 13/07/2015

Duration: 1 - 3 months rolling

Working Hours: 9:00 - 17:30

RATE: £140 a day

Main Duties include:
-Field based 2nd line support for local authority - (Excessive mileage will be paid)
- Ideal candidate will be able to fix but must be able to diagnose issues with Windows including office packages, Windows servers, Microsoft exchanges, Network issues.
-Should have server vitalisation experience.
-As the suitable candidate…

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Salary/Rate
£20000 - £23500/annum Great bens + Bonus! 
Location
Milton Keynes  
Posted
29/06/2015 (09:11) 
Agency
Job Type
Permanent 
Description

2nd Line Support, Desktop Support, Windows, AD, Active Directory, Office 365, Exchange, SCCM
Milton Keynes, to £23,500 + great career potential
Regular office hours

Our client is a well knows and rapidly growing Media company’s and have offices in Milton Keynes and Manchester with nearly 400 users and, due to expansion, are looking to appoint an additional 2nd Line / Desktop Support Analyst in MK.

First thing to note is the fast paced yet relaxed atmosphere. Additionally, almost all of the Team Leaders and senior staff have been promoted internally through a conscious development of staff.
You will be working with around 200 users…

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Salary/Rate
£22000 - £28000/annum 
Location
Ringwood, Hampshire  
Posted
10/06/2015 (11:51) 
Agency
Job Type
Permanent 
Description

Linked Recruitment are currently recruiting on behalf of a Ringwood based IT company for a Second Line Support Engineer.

Salary up to £28000 DOE

Essential technical skills are:

Desktop Support, Server 2008-2012 Support, Citrix Xen App, VMware ESXi,Switches, VLANs, routers & firewalls

Roles and Responsibilities:

• IT Support relating to technical issues involving Microsoft’s core business applications and operating systems, Network and Server Administration
Support of disaster recovery solutions
• Basic technical support at the network level: WAN and LAN connectivity, routers…

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Salary/Rate
£13 - £15/hour 
Location
Nottinghamshire  
Posted
23/06/2015 (17:39) 
Agency
Job Type
Contract 
Description

Our client is currently looking to recruit a 2nd Line Support Analyst to join their busy Team on a 3 month contract.

The successful candidate will have experience providing remote (service desk / Helpdesk / 1st/2nd Line) and desk side (2nd line) support to internal users diagnosing and resolving IT issues. You will have experience supporting Windows XP, Vista and 7 as well as exposure to Active Directory, Exchange, MS Office Applications and Desktop / Laptop Hardware.

It would also be advantageous to have exposure to BES / Blackberry, Networking and / or be Microsoft Certified (MCTS, MCP, MCDST, MCITP, MCSA) however this is not essential…

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Job Title
Location
Redruth  
Posted
18/06/2015 (16:03) 
Agency
Job Type
Permanent 
Description

2nd Line Support Technician

Redruth

Are you a 2nd Line Support Technician looking for a long-term and stable career opportunity? This may be the right move for you!

The Position

We are looking for an additional highly motivated and enthusiastic individual to join our existing team of experienced support technicians in this rewarding and important customer facing role. Reporting directly to the Technical Director in the first instance, you will be responsible for providing proactive maintenance and support for key clients.

Daily duties will range from; resolving client logon issues; full server side diagnosis and troubleshooting…

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Job Type
Permanent 
Applications
Less than 10  
 
Job Title
Salary/Rate
£9.59/hour 
Location
Durham  
Posted
18/06/2015 (09:54) 
Agency
Job Type
Temporary 
Description

Adecco Durham are currently recruiting on behalf of a nation wide client who are seeking a suitable candidate for the position of 2nd Line Support.

Working on a shift pattern in a fast-paced environment, you'll be working to meet the high professional standards for customers. You will be working on incoming incidents in a professional, courteous manner over the phone and via email and internet. Candidates should be able to describe technical details to non-technical customers in simple plain English.

This is a temporary role that is due to last 6 months.

This position is full-time, working 37 hours per week on rotational shifts between 7…

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Job Type
Temporary 
Applications
More than 10  
 
Salary/Rate
£16000 - £20000/annum 
Location
Southampton  
Posted
26/06/2015 (11:06) 
Agency
Job Type
Permanent 
Description

Salary 16,000 to 20,000
1st/2nd Line Support Technician - Southampton. We are currently looking for a skilled 1st/2nd Line Support Technician. This role would suit a current 1st Line Technician looking to take the next step into 2nd line support. You should be happy to get involved in all aspects of the job. This is a small and very busy team, working on cutting edge projects, interfacing with all areas of our business. This role will involve on-site repairs, so all candidates must have a full UK driver’s license, a company car and fuel card will be provided. Normal working hours 9:00-17:30 Monday to Friday based in our head office…

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Job Type
Permanent 
Applications
Less than 10  
 
Location
West London  
Posted
Just Added!
Agency
Job Type
Contract 
Description

2nd Line Support Engineer, Office 365, EPOS, DNS - 3 Month Initial Contract

2nd Line Support Engineer, Office 365, EPOS, DNS - My key client based in West London, is urgently looking for a dynamic, highly motivated and proactive 2nd Line Support Engineer to join their busy and existing IT/ Operations team on a three month initial contract basis. Solid helpdesk and desktop support skills are required.

Essential Skills:
- Solid 2nd Line Support background
- Experience with office 365 or other cloud based products - you will need to migrate users / set up new users
- The ability to write clear and concise documentation
- Demonstrable…

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Job Type
Contract 
Applications
Less than 10  
 
Salary/Rate
£35000/annum 
Location
London  
Posted
Just Added!
Agency
Job Type
Permanent 
Description

2nd Line Support Engineer - Windows, AD, Exchange

My specialist cloud / managed services client has seen its number of staff increase by 200% plus in the last few years and due to continued success needs a further 2nd line Support Engineer to join their team.

Core IT skills needed are Windows, Active Directory and Exchange. You will need to show that you can build servers not just support them.

Technical environment is very ITIL service management focused - the emphasis is very much on technical quality.

The majority of the technical work is quite focused support duties and there is always the 'room to breathe' so you have time to learn…

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Salary/Rate
£150 - £300/day 
Location
South West  
Posted
09/06/2015 (14:48) 
Agency
Job Type
Contract, Temporary 
Description

RiO 2nd Line Support

Currently looking for an experienced RiO- 2nd line support officer to maintain, troubleshoot and provide solutions to enquiries and problems with RiO 7.

This role is for a exciting NHS project which involves working with end-users/clinicians and IT management so past NHS experience or the ability to work within an NHS/hospital environment is essential.

Essentials:
-RiO 7 Experience
-Knowledge of working in an NHS environment
-1st/2nd line support experience

Advantages:
-3rd line support experience would be advantageous

This is an exciting contract role to learn new skills, grow and develop current working knowledge…

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Job Type
Contract, Temporary 
Applications
Less than 10  
 
Salary/Rate
£20000 - £25000/annum 
Location
Woking  
Posted
12/06/2015 (16:57) 
Agency
Job Type
Permanent 
Description

IT Support / 2nd Line Support

Up to £25,000 per annum

Woking, Surrey (parking on site)

My client, based in Woking, Surrey, is looking to bring on board a 1st / 2nd Line Support Technician to join their successful and vibrant team. The purpose of this role is to maintain, support, administer and development company infrastructure and support the company's users both remotely and with hands on, desk side support.

Job Description

Responding to, logging and managing calls from users requiring technical assistance, primarily relating to general networking issues, Microsoft and Citrix
Maintenance and support of the company IT systems…

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Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£27000 - £31000/annum Benefits  
Location
Guildford  
Posted
12/06/2015 (18:22) 
Agency
Job Type
Permanent 
Description

IT Support / 2nd Line Support

Start Date: ASAP

Up to £31,000 + benefits (parking on site). This is a full time Monday - Friday position.

My client, based on the outskirts of Guildford is looking for a senior 2nd Line Support candidate to join their team. This is a fantastic opportunity to join a growing and highly successful organisation.

Job Description:

Setup, development, update and maintenance of client windows systems
Maintain VMware and Hyper-V virtualised environments
Monitor, support and maintain core services
Backups and disaster recovery systems
Storage systems (SAN)
Network infrastructure support - VPN, Firewall…

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Job Type
Permanent 
Applications
Less than 10  
 
Salary/Rate
£30000 - £35000/annum 
Location
London  
Posted
17/06/2015 (15:32) 
Agency
Job Type
Permanent 
Description

My client in urgently looking for a number of 2nd Line Support Consultants to join their existing team based in London. You will have a demonstrable background working as a desktop/2nd Line support supporting around 2500 UK users plus some remote support (using takeover tools).

You should have a passion for technology, and be looking for a career with an organisation that uses leading edge technology. You should have experience supporting Desktops, laptops (including chrome books) and various printers and associated hardware.

Google Chrome
Microsoft Windows 7
Internet Explorer 8
Microsoft Office 2007
Microsoft Outlook 2010
Microsoft Lync…

More
Job Type
Permanent 
Applications
More than 10  
 

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