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Salary/Rate
£26,000 - £30,000/annum 
Location
London, Camden   Also in other locations
    Posted
    Just Added!
    Company
    Job Type
    Permanent 
    Description

    2nd Line Support Engineer required by a leading IT Support company based in London.

    This is a fantastic opportunity to work on-site with multiple clients within the capital, providing a high level of 2nd Line support and project implementation.

    They are looking for a knowledgeable 2nd Line Support Engineer with a solid background and understanding of networking, to uphold the high level of support my client is renowned for.

    The London team handle ongoing substantial projects for their clients, including: Server technology upgrades, SAN storage, virtualisation environments, LAN and WAN networking and routing, VOIP and new network set ups…

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    Featured Jobs
    Salary/Rate
    £25,000 - £28,000/annum £28,000 
    Location
    Solihull, Warwickshire   Also in other locations
      Posted
      26/05/2016 (11:51) 
      Company
      Job Type
      Permanent 
      Description

      Overview – 2nd Line Support Engineer
      My client are a multi-site IT Managed Service Provider who’s success has led to the continued expansion of the organisation.

      They are currently looking for a 2nd Line Support Engineer to join their existing team. This is a permanent position working a 24/7 shift rota (2 days on 2 nights on 4 days off)

      As a member of the Support Services team, you will play a key role in the delivery of high quality technical support for the business and the customer, whilst delivering exceptional customer satisfaction and a personalised service.

      Responsibilities - 2nd Line Support Engineer:
      • Work with your colleagues…

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      Featured Jobs
      Salary/Rate
      £12 - £16/hour 
      Location
      Birtley
      Posted
      04/05/2016 (08:59) 
      Company
      Job Type
      Contract 
      Description

      2nd Line Support Analyst – Contract – 2 Months initially – Gateshead

      2nd Line Support Analyst to have experience of working within Schools, Colleges or Universities. 

      Candidates must be available immediately and already have a DBS in place (old CRB) due to immediate start date.

      2nd Line Support should have experience including some or all of the below:-

      Windows 2008 server admin
      Windows 7 desktop support
      Office 365 Cloud technologies
      Mac OS X
      Interactive Whiteboards
      iPad config
      SCCM

      2nd Line Support Analyst must be able to drive and have a current DBS in place.

      Candidates must be eligible to work in the UK

      2nd Line Support Analyst…

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      Job Title
      Salary/Rate
      £25,000 - £30,000/annum + Training - Development 
      Location
      Potters Bar, Hertfordshire,
      Posted
      13/05/2016 (17:29) 
      Company
      Job Type
      Permanent 
      Description



      2nd Line Support Engineer

      North London - Potters Bar

      £25,000 to £30,000 + Benefits + Training and Development

      This is a fantastic opportunity for you, an IT Support Engineer - 1st line, 2nd line support Engineer / IT Technician, to join a thriving, friendly and dynamic IT Support Company in North London.

      Job Purpose

      Working closely with other members of the support team, you will be required to provide direct support to corporate and private clients. Providing high quality professional, efficient support, problem solving, managing all kinds of client needs to their satisfaction and communicating well in all directions, all protecting…

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      Salary/Rate
      £22,000 - £28,500/annum 
      Location
      London, Surrey
      Posted
      11/05/2016 (11:49) 
      Company
      Job Type
      Permanent 
      Description

      2nd Line Support Analyst – South West London – up to £28,500 per annum

      A well known organisation based in South West London is looking for an experienced 2nd Line Support Analyst to join their team. You will work a 35 hour week with occasional out of hours support when required.

      Purpose of role:
      • Play a key role in the provision of excellent 2nd line service desk support to all users (c.800) of IT.
      • To act as a point of escalation and lead junior support colleagues, take lead responsibility for specific technical projects within the IT team.
      • Lead service desk team on critical issues and provide ongoing mentoring
      • Provide 2nd line support

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      Location
      London
      Posted
      17/05/2016 (18:16) 
      Company
      Job Type
      Contract 
      Description

      Roc Search are currently recruiting for a 2nd line Support Engineer for one of its clients in Central London on a 6 month contract

      My Client are looking for an experienced 2nd Line Support Engineer who is looking to join an exciting, fast-growing technology company based in Central London.

      They are now looking to expand their Support Team with an experienced 2nd Line Engineer.

      As a 2nd Line Support Engineer, you will be responding to support calls as assigned within SLA's, resolving or escalating the issues and ensuring maximum levels of customer satisfaction are met at all times.

      You will need to have the following experience:
      *At…

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      Salary/Rate
      £30,000 - £32,000/annum Bonus  
      Location
      London
      Posted
      11/05/2016 (10:00) 
      Company
      Job Type
      Permanent 
      Description

      2nd Line Support Engineer (Lync)

      Nigel Frank are looking for an 2nd line support engineer to join a large Unified Communications specialist based in London.

      The ideal candidate will have been supporting large scale windows environments predominantly on the 2nd line with some exposure to the 3rd.

      Key Skills include:
      - 3+ years experience supporting a windows environment on the 2nd/3rd line
      - Experienced across multiple technologies incl. Windows Server, Active Directory Exchange, VMware, VPN and other networking systems
      - Experience with UC products are beneficial (Lync/ Skype for Business, Cisco or Polycom)

      My client is offering great…

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      Salary/Rate
      £20,000 - £25,000/annum 
      Location
      Bracknell
      Posted
      16/05/2016 (08:14) 
      Company
      Job Type
      Permanent 
      Description

      Reqiva are currently working with a Bracknell based company in the property sector who are looking for a 2nd Line Support Engineer to join their growing team. The ideal candidate will have around 6 months to 2 years' experience working in 1st/2nd line support role.
      You will report directly to the Infrastructure Manager and receive training in all aspects of the job including Virtualisation, Windows Server and SQL.

      Responsibilities of the 2nd Line Support Engineer:
      * Supporting the Service Desk
      * Own and resolve issues
      * Assist with projects - upgrades/deployments
      * Complete daily backups
      * Be responsible for the whole IT Infrastructure

      Required…

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      Salary/Rate
      £26,000 - £32,000/annum 
      Location
      London
      Posted
      17/05/2016 (11:12) 
      Company
      Job Type
      Permanent 
      Description

      2nd Line Support Engineer required by a leading IT Support company based in London.

      This is a fantastic opportunity to work on-site with multiple clients within the capital, providing a high level of 2nd Line support and project implementation.

      They are looking for a knowledgeable 2nd Line Support Engineer with a solid background and understanding of networking, to uphold the high level of support my client is renowned for.

      The London team handle ongoing substantial projects for their clients, including: Server technology upgrades, SAN storage, virtualisation environments, LAN and WAN networking and routing, VOIP and new network set ups…

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      Salary/Rate
      £24,000 - £35,000/annum 
      Location
      Stratford, Greater London
      Posted
      05/05/2016 (12:16) 
      Company
      Job Type
      Permanent 
      Description

      2nd Line Support Engineer

      Holiday: 22 Days + Bank Holidays
      Training Allowance: As required
      Benefits: Annual Bupa health check-ups, weekly Friday breakfast, regular social events, coffee machine, break-out area, daily fresh fruit

      Role Overview
      Nutbourne are a successful and growing MSP based in Stratford, London. We are looking for an experienced IT engineer to join our team to assist in supporting our growing number of IT Support clients. The person in this position will be responsible for resolving more complex issues which have been passed up from the 1st line team, and also directing 2nd line issues. It is important that the candidate…

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      Location
      Hampshire
      Posted
      18/05/2016 (17:42) 
      Company
      Job Type
      Contract 
      Description

      1st, 2nd Line Support Analyst – 3 Year contract – Hampshire

      1st, 2nd line Support Analyst to perform desk-side support service per my client`s pre-defined/location specific service process

      Perform video conferencing end user support and meeting setup
      Manage workflow and service request through client`s call ticketing system (Remedy)
      Imaging/Re-Imaging end user desktop and laptop machines
      Software installation, configuration, and troubleshooting for end users
      Hardware and Software upgrades
      1st, 2nd Line Support Analyst to performance of IT support duties as defined by the appropriate team lead
      General Desktop Support/Project Coordination/Move…

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      Salary/Rate
      £13 - £16/hour 
      Location
      Manchester
      Posted
      26/05/2016 (13:22) 
      Company
      Job Type
      Contract 
      Description

      1st/2nd Line Support Analyst – Contract – 3 Months  – Manchester 

      1st/2nd Line Support Analyst to have experience of working within Schools, Colleges or Universities. 

      1st/2nd Line Support should have experience including some or all of the below:- 

      Windows 2008 server admin

      Windows 7 desktop support

      Office 365 Cloud technologies

      Mac OS X

      Interactive Whiteboards

      iPad config

      SIMS

      1st/2nd Line Support Analyst must be able to drive and have a current DBS in place. 

      Candidates must be eligible to work in the UK 

      1st/2nd Line Support Analyst – Contract – 3 Months –  Manchester

      Established in 1978, NES Global Talent provides…

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      Get the latest 2nd Line Support jobs with Job Alerts

      Salary/Rate
      £25,000 - £30,000/annum 
      Location
      London, Surrey   Also in other locations
        Posted
        13/05/2016 (17:43) 
        Company
        Job Type
        Permanent 
        Description

        2nd Line Support Engineer – London
        Permanent role paying £25,000 - £30,000 per annum

        Job description
        An IT service provider are looking for a 2nd line support engineer to join their well-established, yet growing team based in central London.

        You will join their highly experienced and dynamic support team providing customer service and technical assistance. The main responsibilities will involve remote or onsite support for desktop and network infrastructure.

        Candidates are required to have strong analytical and technical skills, good interpersonal skills and be a team player, with a proven desire and ability to quickly pick-up new processes…

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        Job Type
        Permanent 
        Applications
        More than 10
         
        Salary/Rate
        £28,000 - £32,000/annum 
        Location
        Hemel Hempstead, St Albans, Watford, Borehamwood   Also in other locations
          Posted
          23/05/2016 (17:47) 
          Company
          Job Type
          Permanent 
          Description

          2nd Line Support Engineer - Hertfordshire

          A leading IT hardware organisation is seeking an IT support engineer to join their team on a permanent basis. The role will be based on-site in Hertfordshire but may require travel to client sites for project work so a driving licence is required.

          Key responsibilities;

          - Provide first class technical support for customers

          - Provide first time fix solutions raised from the 1st line team / service desk

          - Provide remote management services for clients

          - Adhere to SLAs

          - Support internal projects

          Technical requirements;

          - Knowledge of SQL - writing/running simple SQL queries in database

          - Experience…

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          Salary/Rate
          £25,000 - £30,000/annum 
          Location
          Huntingdon, Huntingdonshire
          Posted
          25/05/2016 (16:55) 
          Company
          Job Type
          Permanent 
          Description

          Support Analyst

          Polkdotfrog are excited to be working with a small to medium sized, established support company who are looking for an additional 2nd / 3rd line support analyst to join their expanding team near to Huntingdon (North side). This exciting position is a great opportunity for someone who is seeking a mixed role where you will be working on the helpdesk, working on project work and locally on site where required. On offer are excellent training opportunities and a clearly defined progression route.

          The role will involve working with some select clients remotely and occasionally onsite, you will need excellent communication skills…

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          Salary/Rate
          £23,000 - £25,000/annum 
          Location
          England
          Posted
          10/05/2016 (16:14) 
          Company
          Job Type
          Permanent 
          Description

          2nd Line Support - Windows, Office 365, Active Directory

          *2nd Line Support (Windows, Office 365, AD) required by world leading retail firm based in Central London*

          A leading retail firm, based in London are currently on the lookout for a very talented & charismatic 2nd Line Support (Windows, Office 365, AD) to join an existing team in supporting internal users within the firm and to get involved in migrations and implementations that the firm have planned over the next 12 months.

          The company are very exciting - they have seen 300% annual growth for the last 3 years and offer invaluable training & development. They also have a "promote…

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          Job Type
          Permanent 
          Applications
          Less than 10
           
          Job Title
          Salary/Rate
          £20,000 - £28,000/annum 
          Location
          Bracknell, Berkshire
          Posted
          20/05/2016 (23:58) 
          Company
          Job Type
          Permanent 
          Description

          Our client is looking to add to its growing UK IT team with a shared responsibility role.

          They are looking for a dynamic IT Operations Engineer with proven industry experience. The role will be to supply IT Operation support internal to UK, as well as support to our large customer base in a 2nd line capacity, dealing with both escalations from the UK 1st line team and directly with customers.
          The ideal candidate will have previous experience in a similar role, as well as customer facing experience. The ideal candidate will also be required to support the UK Service Desk manager in the day to day operational running and documentation of…

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          Job Title
          Salary/Rate
          £22,000 - £25,000/annum 
          Location
          North Derbyshire
          Posted
          12/05/2016 (16:32) 
          Company
          Job Type
          Permanent 
          Description

          Andy File Associates Limited are working on behalf of their client as a Recruitment Agency with regards this permanent vacancy.

          Our client is one of the fastest growing IT Managed Service and Solutions companies in the North. They have an innovative perspective on how IT should be delivered with a dedication to raising standards within the IT Support sector.

          They are looking for 2nd Level Support Engineer that would report directly to the Head of Engineer. The Support Engineer Role is that of providing second level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request…

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          Job Type
          Permanent 
          Applications
          More than 10
           
          Job Title
          Salary/Rate
          £180/day 
          Location
          Birmingham
          Posted
          18/05/2016 (17:12) 
          Company
          Job Type
          Contract 
          Description

          2nd Line Support analyst with previous experience of supporting mobile devices and BOYD, is now required to join our client in Birmingham

          Mobile Team Overview: This team is responsible for the 2nd Level support of the centrally managed End User Technology platforms: Remote Access for staff and external vendors, corporate mobile devices including Blackberry, BYOD technologies including Mobileiron iOS implementation and Good for Enterprise on iOS and Android.

          The team is responsible for driving knowledge improvement to the Tier 1 and Tier 2 Service Desk, and engagement with vendors (including those providing local carrier services…

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          Job Title
          Salary/Rate
          £10/hour 
          Location
          Bracknell, Berkshire
          Posted
          17/05/2016 (08:33) 
          Company
          Job Type
          Contract 
          Description

          Our Bracknell based Client has a fixed 6 month contract to join their Second Line Web Support. This challenging position will require the successful candidate to provide day-to-day Internet and Intranet support to a user population in excess of 100,000 within a true enterprise scale environment. This extremely varied opportunity will allow you to both utilise and build upon your existing IT Support Skills. The team operate in a highly proactive manner and continually seek to improve the service offered to the customer. This is an environment where they encourage the team to innovate - if there is a better way of doing things then they will actively…

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          Job Type
          Contract 
          Applications
          More than 10
           
          Salary/Rate
          £18,000 - £23,000/annum 
          Location
          Shepperton, Surrey
          Posted
          10/05/2016 (15:44) 
          Company
          Job Type
          Permanent 
          Description

          1st & 2nd Line Support - Shepperton based

          IT Support company is looking to recruit an experienced desktop engineer/1st or 2nd line support individual.

          You will work 8-4.30pm on daily basis, able to work on your own initiative and provide your customers with real solutions to any problem; although you will have your manager and mentor, plus the office team for support. Providing customers with ongoing communications regarding their support issues.

          What skills you need to have:

          2 years 1-2nd line support expertise
          Exemplary customer services
          Verbal and written communication
          Experience of remote support
          MCP is a minimum skill set…

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          Salary/Rate
          £22,000 - £24,000/annum 
          Location
          Epsom
          Posted
          09/05/2016 (10:12) 
          Company
          Job Type
          Permanent 
          Description

          An exciting opportunity for a service driven 1st/2nd Line Support Analyst with excellent customer service and communication skills who has experience in 1st Line Support to join this prestigious company and gain industry recognised accreditations.

          The successful 1st/2nd Line Support Analyst will have the following key skills:

          *Experience working with SLA's and maintaining KPI's
          *Windows Desktop/Server Operating Systems
          *Active Directory
          *Networks TCP/IP and Network Infrastructure
          *Experience using Remote Support Tools

          The ideal candidate must have previous experience in a 1st line support role and have excellent customer service and interpersonal…

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          Job Type
          Permanent 
          Applications
          More than 10
           
          Salary/Rate
          £18,000 - £22,000/annum 32days hols,bonus,training 
          Location
          Blandford Forum
          Posted
          04/05/2016 (17:31) 
          Company
          Job Type
          Permanent 
          Description

          2nd Line Support Engineer

          Are you an ambitious, technically minded 2nd Line IT Support Engineer excited to pursue a career where you will be responsible for providing high end technical support to top clients in Dorset? Will you be keen to join a well-established and stable organisation that enables you to use and enhance your technical IT skills considerably?

          The role of 2nd Line Support Engineer will be heavily telephone and office based. You will be providing remote technical and consultative support to local businesses supporting both Windows and Apple Mac products, hardware, software, and on occasions server administration…

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