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As a Claims Handler / Claims Administrator you will be administering and processing Miss-Sold Bank Accounts claims or (PBA). You will manage the entire claims back office process from receipt of pack right through to the completion of the claim and you will get the opportunity to work across this process, building new skills and continually learning new aspects of what is quite a complex process.
The ideal PBA Complaint Handler will possess the following attributes/skills:
• Proven experience providing excellent customer service, including complaints handling experience.
• Good understanding of the end to end PBA life cycle…
£18000 - £20700/annum
The role of Case Handler will involve investigating and analysing data in order to reach a conclusion on customers` insurance claims . You will work on approximately three cases per day, making one call per case in order to gather further information for each claim .
You will be given award-winning training and support in order to be successful and progress into more senior roles. On top of a basic salary of £18,000 to £20,700, you will receive…
We are looking to recruit an Accounts Assistant to join our Finance team. Part time working, Monday to Friday with actual working hours to be negotiated.
Key Responsibilities include:
-Processing payments and receipts from daily bank statements
-Checking and coding expenses, credit card statements and petty cash claims
-Invoice notifications to the bank
-Preparing VAT, CIS Tax and EU Sales Returns
-Bank and General Ledger Reconciliations
-Assisting with cashflow forecasting
-Sporadic cover for other…
North West England
£30000 - £35000/annum
Location: North West
Salary: £30K - £35k basic
Package: Bonus, Pension, Mobile Phone, Laptop, Pension
My client is looking for a driven, motivated and well organised individual to join there successful team of Research & Development Technical Sales Engineers based in the North West.
My client is a very well established business that work's with Engineering Companies to assist them in claiming back the investment made in Research and Development Engineering. Not many engineering companies realise they can claim back a large proportion of the investment made into Researching and Developing new engineering…
£16000 - £25000/annum
A law firm, new to Manchester city centre is looking to strengthen their team with the appointment of a number of experienced fee earners to handle a caseload of predominantly RTA claimant matters from initial instruction through to conclusion.
Candidate will have previous experience of working within personal injury and ideally RTA. As this is a new firm caseloads initially will be lower and then will grow as new claims come through. Working as part of a team, candidates need to be fully conversant with the personal injury process including the MOJ portal and also the litigation process. Experience…
A Liability Claims Handler in Stoke On Trent paying up to 27k managing EL/PL claims. LIABILITY CLAIMS HANDLER
A liability claims handler position in Stoke On Trent paying up to 27k, managing liability claims from cradle to grave for a leading claims management organisation.
Your new company
This leading Insurance Claims organisation prides itself on their combined experience, they have built their business around their clients and have an exceptional team of people, outstanding & award winning leadership and strong backing. They have earned themselves a reputation for excellence in their field and pride themselves on their adaptability…
Babcock manages and oversees fleet availability, including repair and maintenance activities, for the Metropolitan Police Service’ fleet of 4,000 vehicles and specialist equipment; responding 24 hours a day, 7 days a week, and 365 days a year to defects and communication problems to ensure minimal downtime.
Being a Babcock Maintenance Controller means taking responsibility for all fleet related vehicle-breakdown and repair and maintenance queries for our customer. This role requires direct interaction with customers, workshop teams, colleagues and suppliers, and will play a major part in the successful performance of this high-profile…
£15000 - £17200/annum
The opportunity has arisen for suitable applicants to join HTE in the roles of Import/Export Co-ordinators on a temporary to permanent basis.
Daily activity is related to Import and Export activities moving goods between our suppliers and customers on a global basis.
The primary function is to:
• Arrange quotations, place orders, manage collections and arrange exports/imports to supply overseas factories from UK/EU manufacturers.
• Ensure part prices are updated and provided…
Working for a large legal firm based in central Brighton. This is a fantastic opportunity to join a reputable company to support two of their partners.
Main Responsibilities include:
· Preparation of letters, reports, specifications, forms, memos
· Preparation of letters, reports, forms, memos, presentations etc relevant to fee-earner involvement in committees and other professional activities.
· Dealing with principals incoming communications. Preparing standard letters and documentation prior to fee-earner intervention.
· Preparation and handling of all ancillary…
£18000 - £21000/annum
Antler is a proud, pioneering British company with over 100 years of expertise in the luggage industry. We`ve remained a market leading brand by listening to our customers and meeting their needs with quality, innovative, well designed products.
A passion for our product is at the heart of everything we do.
A Sunday Times Fast Track 200 Company in 2012, Antler is backed by private equity and has ambitious plans for growth. We`re currently undergoing a major re-brand to strengthen our position in a highly competitive category.
There are exciting times ahead.
The Customer Service Advisor role is a key role…
Our client, a global leader within the insurance industry, is looking to recruit a Claims Adjuster to handle a portfolio of short tail A&H claims emanating from the UK, Australia and the US. Experience of handling claims in these territories is essential. You will have direct responsibility for collation of timely claims information to all certain stakeholders such as Senior Claims Handlers, Underwriters, Compliance, Policyholders and TPAs.
As part of the claims department, you will act as a technical port of call for more junior members, including mentoring and training as and when required.
Fusion People are committed to promoting…
247 Home Rescue is a nationwide provider of boiler, appliance and home emergency cover for landlords and homeowners. It is looking for an experienced claims advisor to join its in-house administration team in its Lancashire headquarters.
Previous experience of dealing with claims is preferred but not essential; experience in boiler, appliance or home emergency claims is preferred but is not mandatory. The role will involve assessing and responding to clients' claims and transferring details of claims to colleagues or partner organisations when appropriate.
- Claims assessments - Claims payments - Customer service…
6 Month FTC
• To submit assistance and/or hire car claims in an accurate and timely manner through the warranty system.
• To audit all incoming assistance paperwork, including Technician job packs and 3rd party invoices, to ensure that Client guidelines and expectations are met and costs are claimed appropriately through the warranty system.
• To utilise all available systems to accurately depict the correct fault and damage codes on the claim.
To clearly and concisely report assistance events and the complaint, cause and cure of the assistance onto the claim based on all available information.
• To check all incoming…
To fully support clients making sure that they are aware of the procedures in place when making a claim, managing their expectations as to how the legal system works, helping them to collate all documents necessary to make a claim and keep them fully updated as developments happen.
• Understanding the client’s needs – Listen, apply knowledge, offer clients guidance, support and where relevant advice.
• To follow FCA requirements, including Treating Customers Fairly.
• Ensure all administration and recording is prompt and accurate – maintaining computer and manual records.
• To act professionally at all times…
Excellent opportunity to join friendly company as a Claims Advisor as part of their busy team.
As Claims Advisor you will be required to:
•Make formal assessments on claims to decide if they are covered under the policy terms and conditions
•Make cost effective decisions on all claims handled
•Raising Purchase Orders
•Updating consumers on all actions taking
•Liaise with manufacturers and retailers
•Update weekly reports to track where you are against SLA
•Telephones to be answered within set SLA
•Emails to responded to within set SLA
•Handle complaints in the correct manner as set by the underwriters
•Adherence to the business Service…
A growing family owned finance company requires a Claims Collector to join the team in their thriving Rochdale office. The company works mainly in the Car Finance business sector and the claims recovery required is based around this sector.
Working with a team of experienced claims consultants, you would be required to initiate new claims processes and take ownership in following up the issuing of litigation and phone/email and letter communications and reminders.
This is an office based role and you would be mainly telephone based
You should be a robust and tenacious individual…
Start Date: ASAP
£6.78 per hour
Monday - Friday
An excellent opportunity to work for a leading utilities company as a Claims Assistant Administrator in the Leeds area. This role is initally temporary until the end of the year but there are plans to extend the role beyond this and for it to become a longer term position.
- Updating the claims management system with payments received, additional payments, pulling the files and closing the claims down.
- Inputting invoice details onto the system and allocating files.
- Recording any invoice amendments that are required and be responsible for forwarding…
Our Client is a leading Insurance Broker based in Stockport. A new vacancy has arisen for a Commercial Claims Handler / Claims Executive to deal with the negotiation, presentation and settlement of commercial motor (Haulage / Fleet & Motor Trade) Commercial Property and Liability Claims.
Actively manage and monitor the clients' claims programme and ensure that an effective claims service is provided
*Assist Account / Corporate Executives with Review, negotiate and agree the claims programme with Clients, Insurers and others.
*Manage a Personal portfolio of Corporate Claims (Motor, Liability & Property)
*Issue and maintain…
Pursuit Recruitment are seeking an experienced Claims Executive for a leading Chelmsford based Insurers.
The Executive will be required to manage from notification to settlement an allocation of motor & commercial claims.
Claims administration from notification to settlement
Dealing with queries from clients and insurers
Negotiating to reach the best settlement possible for our clients whilst maintaining a good relationship with insurers
Preparation of claims experience for account handlers
Provide accurate technical advice on policy coverage and explain the correct claims process depending upon the insurer…
Claims Handler - Motor Fleet - Surrey
Salary: £23,000 - £30,000
A well-established national insurance organisation seeks a Claims Handler in their Surrey office.
The overall purpose of the role is to deliver a high quality claims service to customers and insurers and contribute to the delivery of the claims business goals. The Claims Handler will review and resolve and proactively settle claims within authority limits alongside promptly handling and resolving all enquiries from both customer and external contacts. The focus will be large Motor Fleet claims but their will also be involvement in Property, BI and Liability claims…
Automotive, Motor Trade Job: Claims Specialist required in Leeds
Salary: Up to £21,370 Per Annum
Term: Full Time, Permanent
Motor Trade Jobs / Automotive Vacancies: Claims Specialist Needed for Growing Global Claims Company
Our Client, A global claims company in West Yorkshire, is looking to recruit an experienced claims specialist for their growing company.
you must have a strong grasp of technical problem solving and a firm automotive knowledge of NVQ Level 3 standard.
You must be capable of being responsible for,
Dealing with claims and general telephone enquiries received from customers, dealerships and end users and providing…
We are currenlty recruiting for a claims handler.You will be handling your own pre litigated caseload of claims brought by third parties for their motor and property losses.
Assessing liability and setting and maintaining reserves in accordance with client service level agreements and client "key performance indicators".
2. Investigation of merits of third party claim.
3. Telephone and correspondence negotiation with third parties, third party insurers and third party representatives to agree settlement in the quickest possible time.
4. Capture of third party hire and repair.
5. Instruction of own repair, hire provision…
£16 - £18,500 depending on experience plus benefits.
Higher salary opportunities if you have you CII
Our client based in Leicester is looking for Claims Handlers to join their team.
You will have the excellent customer services skills and work well in a team environment.
Working in a modern open office, the team work is excellent and this is not a call centre environment.
To continually achieve customer and client satisfaction through excellent claim administration
Responsible for day to day claims support and processing
Ensure work is kept up to date and entered onto subsidence…
Thistle (part of the Jardine Lloyd Thompson Group) is one of the world's leading providers of insurance, reinsurance and employee benefits related advice, brokerage and associated services. Our client proposition is built upon our deep specialist knowledge, client advocacy, tailored advice and service excellence. Together, we place our clients first, champion independent thinking and expect to be judged on the results we deliver.
JLT has offices in 39 territories with some 1,0000 employees supported by the JLT International Network enabling us to offer risk management and employee benefit solutions in over 135 countries…
Our client, a Wiltshire based insurance company, have an attractive opportunity to lead a large claims team. The Claims Manager will report directly to the Director of Claims. The successful applicant will have a strong background in Claims and would have worked for an insurance company or a broker/intermediary handling claims or loss adjusting.
There are two key elements to the role.
Firstly, you would manage the staff so a strong background in people skills is essential as well as being able to demonstrate strong leadership qualities. A keen eye for detail is essential as is the ability to make decisions effectively. You will need…
Claims Technician - Property and Casualty
Salary: £25,000 - £28,000
A very reputable insurance Broker based in the heart of the city is looking to strengthen their team with the addition of a Non Marine Claims Technician/Broker.
The successful candidate will be assisting in handling a portfolio of Property & Casualty claims (as well as onshore Energy), both binding authority and open-market over £100,000, from notification until settlement. The role will entail setting up claims within the technical system (ECF) and advising via TCF, coordinating the movement of claims files between the Insurance Company and Lloyd's Markets…
Claims Handler - £19,988.00 + 5% shift allowance
An exciting opportunity has arisen to work as part of AXA Assistance as a Claims Handler in our Claims Department.
As a Claims Handler, your role will be focussed on distributing a variety of emergency assistance claims to our external network partners. You will be responsible for managing the claims, making sure that all parties are apprised of the situation until the work is completed.
Our culture is energetic and customer centric, meaning that our employees thrive on making our customers feel safe and secure. We understand that the opportunity for career development at every level…
Salary: starting salary £15,500 with a review every 6 months for salary increase.
Monday-Friday 8.30am - 5pm
Education & Experience Required:
• Insurance knowledge advantageous but will look at EXCELLENT customer service
• Claims experience advantageous
• Good all round Microsoft office experience.
Excellent opportunity work for a leading accident management company with over 20 sites
nation-wide. This forward thinking business is currently growing its team of recoveries
Handlers, based at their Crewe office. You will enjoy working in their vibrant team atmosphere, for a company…
We are looking for a Domestic or Commercial Insurance Claims Handler.
This is an exciting opportunity to develop and further your skills in an Insurance Claims Handling position.
You will be responsible for owning your own case loads and dealing with customers claims both from a Commercial and Domestic background. You will be seeing cases through to completion and liaising with insurers, loss adjusters and surveyors as well as the client. Providing excellent customer service at the same time.
We are looking for candidates who have:
6-12 months minimum experience within claims handling.
An excellent opportunity for an insurance claims handler to further their career within an established Insurance Group.
You will be acting on behalf of a broad range of commercial and personal clients, ensuring their claims are dealt with in the most effective and efficient way possible. Lines of business covered include motor, household, liability, property and fleet.
You will deal with the claims from inception to settlement, negotiating with insurance companies whilst keeping the client updated. You will also be maintaining claims statistics, preparing reports and chasing for any outstanding information.
It is anticipated that you will…
Our client is seeking a Property Claims Team Manager to work out of their Manchester office, managing a small team of property claims handlers handling claims on a 'desk-top' basis and acting support of external Adjusters. You will report into the Unit Manager and be typically responsible for service delivery, allocation of losses and technical output / quality assurance etc. We are ideally looking for either an experienced Claims Team Leader or Senior Household Claims Technician with good prior experience of handling household claims; someone that account management / responsibility & who would relish the task of being a focal point…More
TEMPORARY CLAIMS SETTLEMENT ADMINISTRATOR - BEDFORD OUTSKIRTS – £7.50 - £8.40 PER HOUR
* Are you available immediately for a temporary assignment that may become permanent?
* Do you have excellent customer service attitude and skills?
* Do you have previous experience in a claims or call centre role?
We are currently recruiting for an experience customer service professional to work within our clients claims settlement department. Duties will include the following:
* Consistently improve upon and deliver a Customer Experience to the highest standards to both internal and external customers
* Meet the required quality standards of…
Snap shot: Have you got back office and administration experience in a PPI or PBA claims environment? If so then this is an excellent opportunity to join Manchester's leading Financial Claims specialist in their PPI and PBA Claims Administration and Processing function. This is a busy and demanding role working as a key member of an administration team that processes and administers a high volume of financial claims each and every day. There is minimal customer contact in this role as it is almost 100% administration.
PLEASE NOTE: Previous PPI or PBA claims administration or processing experience is ESSENTIAL for this role.