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Customer Insight Analyst / Business Analyst
Fixed term contract for 12 months
Our client is a leading provider of affordable homes across north Hampshire. Their homes range from town centre apartment blocks to rural cottages. As a not-for-profit organisation, any surplus from their c£60m a year turnover is reinvested back into their neighbourhoods.
With an aim to enhance the service that they deliver to their customers, they are currently looking for an experienced customer insight analyst to join the business improvement team. This is a fixed term contract for 12 months and our client is looking for someone to start asap…
Cardiff Commutable from Swansea, Newport and Port Talbot
Salary £37,000 - £42,000
Our client is the UK’s 6th largest building society with 53 branches and 18 agencies across Wales and the Borders. They are a mutual building society, founded in 1860. Being a mutual means that they are owned by and run for the benefit of the 500,000 Members – the savers and borrowers. Their key priority is to keep the Members’ money safe – and their consistently good financial performance reflects this.
The successful candidate will provide leadership and direction across the Customer Oversight…
City of London
£300 - £325/day
Business Analyst Fraud
Business Analyst Crime Prevention
My client, a leading retail bank, are looking for a Business Change Business Analyst to work out of their London offices on a long term contract basis.
The Business Analyst will be Working within the fraud & financial crime team the fraud strategy and rules work stream, the role holder will create solutions for managing commercial application fraud and credit risk across all channels by extracting and analysing data to drive insight and action.
The successful Business Analyst will be able to:
- Identify opportunities for improvements to Fraud and Credit strategies…
Do you consider yourself to be the "voice of the customer"?
Are you confident, able to influence, to challenge, and to build relationships at all levels?
Are you passionate about seeing your research have real impact on shaping a growing global organization?
This is an exciting and challenging opportunity for someone with proven market research experience, who is personable and able to quickly establish their credibility. You will be responsible for delivering proactive insight by conducting primary research amongst our key customer groups to support company objectives.
You will work with relevant areas to manage…
Customer Insight Analyst / Data Excel / SQL
Reports To - Head of Customer Change
Function - Customer Services
Location - Newington House, London
Employment Period - Permanent
CiP Level - 3% ( bonus )
Salary Range - £21,713 - £30,186 (depending on experience) plus London allowance
Closing Date - 06/06/2016
The Customer Insight Analyst will provide the wider organisation with customer insight and reports that are specific, informative and actionable, in order to drive improvements in customer satisfaction. This will include analysing information available internally, as well as undertaking best practice benchmarking and commissioning research…
Lead Insight Analyst
Analytics, Customer Data, Retail
Are you a Lead or Senior Insight Analyst looking for your next opportunity within data and analytics? If so, I have a fantastic opportunity with my client, a specialist within data analytics and insight. You'll be providing world-class insight and see if make a difference to improving customer experience and understanding.
What will you be doing as Lead/ Senior Insight & Data Analyst?
- You'll be doing hands on data and insight analysis and running projects end to end
- You'll manage at least one other analyst, and will be managing their development and activity
- You'll plan analysis…
Senior Insight Analyst
Retail, Online, Customer Experience - SAS / SQL
A fantastic opportunity has arisen with a leading data and analytics organisation to provide market leading customer insight and help drive insight strategy.
This is an exciting client facing opportunity where you will work with the cross channel retail team, including online customer data. You will be delivering insights surrounding customer behaviour and journeys, as well as identifying new opportunities for analysis in the huge new data sources available. The insight might be used to understand performance or for direct marketing.
You'll be using SAS, SQL and your data…
The Insight Analyst is a fundamental position within the team, delivering management information, analysing performance and customer behaviour, deriving insight, and delivering recommendations to the business.
• Ensure the accurate and timely delivery of analysis and models to support operational requirements.
• Work with the relevant teams to construct and run appropriate statistical trials to be able to evaluate the impact of process changes, campaigns run, offers made, and data licensed.
• Apply appropriate statistical tests to objectively evaluate the results of the statistical trial.
• Make recommendations…
My Client, an iconic UK based multi-channel beauty brand is currently seeking a Customer Insight Manager to join their CRM Function.
The role of the Customer Insight Manager will be to offer the business valuable CRM insight and provide commercial recommendations following thorough analysis.
The Customer Insight Manager will interpret and fully understand the organisations customer data.
• Conduct technical analysis of the CRM Campaign Data and provide recommendations to drive sales for the business.
• Direct line management of 1 CRM Analyst as well as management of 3rd party agencies.
• Deliver insight to help the business…
Sky Betting and Gaming aims to bring the excitement of sports betting, casino, poker and bingo to a rapidly growing number of customers in the betting and gaming market. Through our close relationships with Sky Sports we can provide a unique opportunity to deliver a real experience that makes us stand out in the online gaming sector. We're striving to be the best digital business in the UK and we're well on our way, this year we've been nominated as one of The Sunday Times Top 100 companies to work for as well as bagging a handful of accolades at the 2015 EGR awards and we're not planning on slowing down anytime soon! From our base in Leeds…More
Customer Insights Manager
9 month contract, £300-340pd
Are you an experienced insight manager looking to join a global ecommerce business?
As the Customer Insight Manager you will analyse how users interact with the website and apps in order to recommend improvements for the customer journey. You will be working closely with the marketing and CRM teams as well as managing a small team of analysts.
As a crucial part of the team you will be responsible for ensuring a data driven approach to product development as well as making appropriate product recommendations.
* 5 years' experience in an analyst role
* Experienced in digital…
Lead Insights Analyst / Insights Consultant - SAS / SQL
An excellent opportunity has arisen to join a rapidly expanding organisation as an Insights Analyst / Consultant. You'll be reporting on advanced analytics and generating insight,working in a client facing role. You need to be an all-round insights expert with both technical and presentation / commercial skills.
You'll really hone your strong data analysis, SAS and SQL skills on large sets of data as you deliver custom data analytics. This is a fantastic business to join who are really making their mark with an innovative data platform and you'll need to be happy to delve into the data…
Insight Analyst. This Insight Analyst role has been created to help form a team of analysts integral to the grow of an established, forward thinking business. As an Insight Analyst, you will be who providing dynamic insights to drive business strategy. You will be collaborating with marketing, sales and commercial teams to convert data to profitable action.
What will I be doing as an Insight Analyst?
* Delivering customer analysis which supports decision making
* Gathering data requirements to support development of customer, marketing and product development strategies
* Using statistical models that aid understanding of customer value…
My client is a highly reputable international organization who has a strong track record of consistent growth and development. They are looking appoint 2 roles: Customer Insights Manager and Customer Insights Analyst to work cross-functionally across the strategic marketing teams to deliver the end to end insight/ analysis process.
This a pivotal in house role with B2B focus and the scope to develop.
• Support the production of high quality, in-depth analysis and reporting from all available data
• Monitor, analyse, and provide continual reporting on marketing campaigns and digital channels to maximize marketing effectiveness…
Associate / Manager
A digital/social media analyst with experience in handling paid media (social advertising experience) or a broader experience of the digital analytics landscape (i.e. website analytics, data visualisation, digital research, etc) required to work for a cutting edge, global integrated Marketing Agency - who are fun, funky & a progressive employer !
The company are looking for creative problem-solvers who can make data talk and reliably cultivate insights. These actionable insights help our clients leverage real-time engagements, understand their audiences better and make their brands stand out for the right reasons…
A new opportunity is available for a Customer Insight Manager to lead the insight function of a very well known consumer brand based in London. Key to this role is the development of their brand strategy, understanding of their audiences and wider trends.
Key focus areas of this role include: brand strategy, Product Development, Customer Satisfaction, Market intelligence and leading a small team of analysts.
The successful Customer Insight Manager should ideally have the following skills / experience:
- Qualitative and quantitative market research either from agency or client-side
- Worked with brand tracker methodologies
- Project management…
CUSTOMER INSIGHTS & ANALYTICS MANAGER- BRUSSELS- €65000 - €75000 PLUS CAR, BENEFITS ETC
One of the world's largest retail brands are looking for an Insight & Analytics Analyst, to join their team.
You will lead a number of projects and initiatives around technical innovation in the Insight team.
You will be in charge of communicating and cooperating with the other senior managers.
You have to be able to present results, findings and recommendations to the stakeholders. You will be working closely with other internal partners, like IT and BI, to constantly develop and refine data management and procedures in regards to Insight…
Customer Insights Manager, Fleet Solutions, South
£40/£45k base, £44/£49k OTE, car and benefits
Is converting high volumes of customer transaction and interaction data into meaningful and valuable feedback, enabling more intelligent customer conversations and subsequently more informed and intelligence-driven decision making. Your work will provide rare competitive advantage, enabling your business to support their proposition with evidence of value over and above cost.
Is a leading player in vehicle fleet solutions, award-winning, growing and highly profitable. They invest heavily in ensuring they provide…
A Category Insight Analyst is required for a leading FMCG food manufacturer. You will be an integral part of the category and insights team, providing support to Category, Commercial sales & Customer Marketing colleagues. You will provide key insights generated from a wealth of data sources. You will specialise in insights across particular categories, areas of work, routes to market and internal communications whilst also participating in all elements of the Insight Team`s work.
- Producing regular and ad hoc insights and communications
- Coding of panel and audit databases
- Developing expertise across data platforms
My clients hugely talented marketing team are looking for a digital marketing analyst to lead the way in data analysis and customer insight -
you must have experience in customer analytics to be considered for this role as this role will be pivotal in how My Client drives strategies
across press, buying, online and stores.
You will champion their organisation to become a data driven organisation and you will continually test,
learn and optimise everything They do. You will be experienced in SQL & CRM Tool Niche to the client
*Become the expert in data insight and analytics within the team and regularly report back…
Elevation Marketing is currently recruiting a Senior Research Executive to join a fast paced and well established company based in South Yorkshire. My client is a successful retail business who put customer focus at the forefront of their business. They are now looking for a proactive professional to work within their Insight Team to enhance their customer journey and analyse future business growth areas. This is a fantastic opportunity to work on a Contract for an initial period of 6 months.
As Senior Research Executive / Insight Analyst, a key element of the role will be bringing together data from primary research, customer database systems…
A Graduate Market Insight Analyst is required by a leading FMCG food manufacturer. You will be an integral part of the market research and insights team, providing support to Category, Commercial sales & Customer Marketing colleagues. You will provide key insights generated from a wealth of data sources. You will specialise in insights across particular categories, areas of work, routes to market and internal communications whilst also participating in all elements of the Insight Team`s work.
- Producing regular and ad hoc insights and communications
- Coding of panel and audit databases
- Developing expertise across data platforms…
Senior Data Analyst
£45,000 - £55,000 + 12.5% Bonus
Our client is a major leader in providing analytical data for well-known retailers. They are currently recruiting for Senior Data Analysts (SAS/SQL)
Purpose of the role:
The Senior Analyst will create Insights by extracting data using SAS/SQL in order present information to clients. They will be the voice of the customer when looking at understanding performance of retailers, categories or brands.
About the role:
* Hands-on analysis of the retailer database using the full suite of technical tools (SAS, SQL, R, Excel, and specific internal tools) to create timely, relevant…
Our client is the world's number one integrated tourism business operating in around 180 countries worldwide. With some of the best known holiday brands in the world, they offer inspiration, booking, flights, transfers, hotels and cruise ships to over 30 million customers every year all under one roof.
This is a fantastic opportunity to join this prestigious organisation as a Senior Customer Analyst and make your own mark, deliver new methodologies as well as make a difference and shape what the company is and will be. They are really focused on expanding the impact of data driven insight and so it is a great time to join them.
To support the delivery of the setup of the joint business by providing business insights for regulatory sign off of the JBA, and to support the contract negotiation with partner airlines
One of the key cargo projects for 2016 is the creation of the cargo joint business.
This role will report to the accountable project manager and will support the project by providing analytical support to the project as well as leading the reporting work stream within the working group. This role will require a high level of analytical and business insights skills and will be required to liaise with the project…
Senior Insight Analyst - London - £60,000 (SAS/R & SQL)
* Work with some of the most well known clients in Europe regularly liaising with them in order to better understand requirements
* Be involved in all aspects of the Insight team ranging from day to day responsibilities to special events, campaigns and launches
* Work off of the Customer Data to spot gaps and potential opportunities in the market
* Liaise with senior stakeholders in the business to present findings and ideas, making recommendations in the process
* Analyse different data sets to provide Insight for the company, using segmentation when necessary
We are currently on the lookout for an experienced Product Marketing Data Analyst to join a brand new team! This is a position will allow you to mould your own position with a rapidly growing global company. This position is ideal for a Product Marketing Data Analyst who either wants to continue down the route of data analysis, or who may be interested in becoming a product manager in years to come.
They area a global Financial Services organisation with a fast-paced, agile, friendly and inspiring culture where you can shape your own role. The role is based in Swindon.
You will be working closely to the insight manager…