Customer Relations Officer jobs
Refine Job Search
The position you are looking for is no longer available, but here are some similar jobs that might interest you
We are regulated by the Financial Conduct Authority and carry out claim handling and premium collection for a number of Insurers. We are looking for a Customer Relations Officer to do the following:
Review, resolve and respond to all inbound calls, emails and post relating to complaints, appeals and premium enquiries in a professional and courteous manner, ensuring clear and concise information is provided and solutions are provided as appropriate, within the specified timescales.
Review and resolve customer complaints and appeals in line with the relevant policy wordings and insurers requirements, reporting any anomalies or inconsistencies…
To assist the customer relations officer, UK strategic engagement team on difference tasks connected with the corporate exhibition UK events and database management.
Support to UK exhibitions and events.
The role consists of many aspects to do with the UK Customer invitations to a main exhibition taking place in September and events surrounding the exhibition.
Introduction to company mailing database for the recording of invitations sent and recording lunches and appointments.
Assist with the updating of the database and correspondence dealing with the guests' responses.
Assist in sending out lunch confirmations…
FRENCH SELECTION UK
Customer Relations Officer (German speaking)
Customer Services, Customer Care, German, Emailing, Contact, Client, Administration, Customer Relationship, Telephone
Salary: up to £20,000 pa (OTE) + Benefits
Location: Crawley, Surrey
At commutable distance by car from Brighton, Crawley, Burgess Hill, Croydon, Dorking, East Grinstead, Gatwick, Horley, Horsham, Royal Tunbridge Wells, Sevenoaks, South London, Redhill, Reigate, Sutton, East Sussex, Kent, Surrey, West Sussex, A23, M23 corridor, South East
VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference…
This highly established financial services business is recruiting for a Customer Relations Officer on a full - time permanent basis.
The successful candidate will play a key part by investigating and responding to complaints within the timescales set by the Financial Conduct Authority and the business.
Key duties include:
- Obtaining the information needed to log complaints within the timescales expected.
- Responsible for handling and resolving customer complaints through all forms of communication
- Ensuring that customers are kept fully informed as to the progress of their complaints throughout the complaints process.
- Chasing files…
Our Client based in Stoke On Trent is looking for a temporary External Relations Officer, to provide a pivotal role in the delivery of the growing number of key corporate events across a wide range of External Relations activities. To develop and oversee key operational processes to continuously enhance team efficiency and effectiveness and to deliver the highest possible level of customer service and stakeholder engagement.
the right candidate will also be able to demonstrate experience in Marketing, Communications, PR and Events.
Previous experience is essential for this role.
Spring Personnel Ltd is acting as an Employment Business in relation…
My client, a well known and expanding national chain, is seeking a Press Officer to join their Oxfordshire based team.
This fast paced role predominantly involves creating bespoke PR activities for the launch of 25 new branches across the UK; this exciting opportunity would suit an experienced PR professional looking to broaden their experience within a household brand and a very pro-active press office. For each new opening the Press Officer will coordinate an event and comprehensive media relations plan generating a high level of coverage across broadcast, print and digital channels.
Other responsibilities include:
assisting with media…
Customer Care Officer
Our award winning client has over 100 years experience in healthcare cover and due to their continuous expansion are now looking for a full time Customer Care Officer to join their dynamic Customer Care Team.
*Processing enquiries from the telephone, website, mailers, etc.
*Updating personal information on member records
*Liaising with other departments, as required, regarding queries
*Handle informal head office complaints
*Ensuring Navision and CRM databases are updated and interactions logged
*Dealing with administration of deceased members, liaising with family/solicitors including letters…
National Social Housing Contract based in Nottingham, is looking for a reliable and experienced Tenant Liaison Officer for their busy project in Nottingham.
The contract is a 'Decent Homes' kitchen and bathroom project and as a Tenant Liaison Officer you will be on the front line, delivering high quality customer service to a wide range of tenants. Duties include:
Pre entry visits to introduce the company & to advise tenants on works being completed
Completing tenancy agreements forms and acting as the main point of contact with any problems/queries that may arise
Contacting neighbourhood housing associations and establishing working relations…
A superb opportunity for a HR Generalist experienced to Officer level to be part of a national manufacturing business.
Working with the HR Manager to provide a customer driven and comprehensive HR Service.
Implementing business and people strategies
Resourcing and talent management
Employee relations and engagement
Other general HR tasks
Ideally at HR Officer level, may look at an exceptionally experienced HR Assistant
Must have worked within a manufacturing organisation
Must have a full clean driving license
A global manufacturing organisation
- Flexible part time working hours…
Job Title: Customer Care Officer
Hours: 37.5 hours between 8am – 6pm Monday to Friday (our client offers flexi time as one of their many company benefits)
Salary: £16, 400
Location: Crewe, Cheshire
Prior experience of Customer Services
Call Centre experience
Excellent communication (both verbal and written), interpersonal and organisational skills
Excellent telephone manner, friendly but professional and confident to obtain and provide clear information
Able to follow multiple instructions and understand priorities to meet deadlines
Pays meticulous attention to detail and is a team…
Guest Relations Manager -Central London- to £40,000 + benefits
An exciting opportunity has arisen for an experienced Guest Relations Manager to support a global financial services client, through a leading Facilities Management Service provider. Responsible to manage all aspects of Guest Relations, including line management duties for a team of 9. To manage reception, switchboard, events, reservation and AV. To provide management and leadership support to Guest Relations and broader account team. You must have experience in a similar role within a large corporate organisation. Excellent personal presentation is a must, you must be customer…
An exciting vacancy for a Client Relations Administration has arisen on a 9 month contract to cover maternity leave.
The company provide a bespoke publishing service and are expanding year on year.
The purpose of the role is to provide administration support to Internal Account Representatives. You will help process title materials for customers, track orders and shipments, process returns and run daily reports. This will also involve data entry, checking data and maintaining logs so it is essential that you have a good knowledge of Excel and other bespoke systems.
The ideal candidate will have strong administration skills and great attention…
A leading global retailer is looking for a Senior HR Advisor to join their newly restructured HR Team to work with a wider HR team of HR Advisors, HR Manager's and HR Administrators and to support HR operations and strategic projects. Looking for someone with a track record of working in a large, fast-paced organisation delivering excellent results. This role is a perfect stepping stone for an HR Advisor wanting to become a Senior HR Advisor or an existing Senior HR Advisor wanting to get involved in change management and strategic projects. The role is based in Coventry and paying up to £35,000 plus excellent benefits.
You will be…
Senior Packaging Artwork Officer Ref J847
6/12 month Fixed Term Contract Cambridge
Our client, a leading pharmaceutical company in Cambridge is urgently looking for a Senior Packaging Artwork Officer to organise and prepare finish packaging artwork for in-house and contractor production line from customer brief to approval and final origination sign-off and to maintain systems and procedures for the origination of printed packaging materials used in-house and by third party Contract Packers.
Responsible for generating packaging artwork from concept to approval, ensuring Regulatory compliance and all associated documentation…
Salary from £25,023 + London weighting £2,323
Great opportunity for an HR professional who is ambitious and high-performing, with strong employee cycle administration/coordination experience, and a can-do-customer-focused attitude.
Our vision is for the UK to be the most digitally advanced education and research nation in the world.
If you are enthusiastic and work effectively within a fast paced challenging environment, then this is the role for you.
Key elements of the role are:
The people services team are looking to appoint a people services officer to join our new dynamic team, who are tasked with driving…
We have a fantastic opportunity for a candidate looking for their next step in HR. If you are currently a HR Administrator or HR Assistant with a passion for Employee Relations this role may be the right move for you.
HomeServe are actively seeking an ER Officer to join our HomeServe team in Preston.
As the ER Officer you will work closely with current People team to provide generalist HR support to a defined business area. As part of the People team you will provide administrative, project and employee relations support as part of the delivery of HomeServe’s people strategy.
Main Accountabilities of the role:
* Provide first line advisory…
We currently have an exciting opportunity for a Strategic Communications Manager to join the Marketing & Communications Team.
Reporting to the Marketing Director, the Strategic Communications Manager will be responsible for defining, implementing and driving a high quality communication strategy in order to enhance the profile and reputation of LTE Group and individual businesses with key stakeholders, customers, and regional, national and trade media.
Key responsibilities (but not limited to) are as follows:
- Define and implement an impactful communication strategy for the LTE Group to include regional & national media, trade press…
DX is a leading independent mail, parcels and logistics end to end network operator in the UK and Ireland (Eire) established in 1975, delivering approximately 200 million items in 2014.
DX provides proven next day delivery services for mail, parcels and 2-Man deliveries to business and residential addresses nationwide, for both public and private sector companies. In particular, DX specialises in next day or scheduled delivery of time sensitive, mission critical and high value items for B2B and B2C customers
We are looking to recruit an experienced Shift Manager to have accountability for one of the Shifts at our depot, in Motherwell working…
Job Title: Project Officer
Salary: £20,000 - £25,000
All applications to: (url removed)
An exciting opportunity has arisen for a Project Officer to join a leading engineering and software design company based in Bristol.
The successful candidate will:
- To act as the first point of contact for all customer service calls and reported incidents (submitted either by telephone or by email)
- To log all incidents and allocate them, as appropriate, or escalate them via the Escalation Manager
- To create standard quotations for product sales on request
- To process all orders received…
Attractive Salary Package £25k
Additional Benefits inc. 25 Days Holiday plus Statutory
Monday to Friday 8.30am – 5.00pm (37.5 hours)
Schoeller Allibert is a green and innovative company manufacturing Europe’s largest range of reusable trays, containers and pallets. Our products help customers in a wide variety of markets to improve their materials handling efficiency, reduce distribution costs and lower their carbon footprint.
Reporting to the HR Manager you will provide a high quality service liaising with a team of Managers throughout the organisation on:
- delivery of best practice HR processes, policies…
GEM Partnership are pleased to announce that we are working alongside one of the North East’s biggest organisation. To support their ongoing growth they are recruiting for a HR Officer.
• Advise, coach and influence line managers to maximise people performance and contribute towards achieving our business goals and a high performance culture escalating any complex issues to the HR Leader when required
• Provide support to colleagues and managers on HR issues, employment law and related policies and processes, upskilling them and empowering them to take greater ownership of people issues
• Support performance management by coaching…
Customer Relationship Lead – East
Currently recruiting for Customer Relationship Lead to be responsible for dealing with escalated complaints and deliver lectures to corporate companies around water efficiency.
* To act in an independent role ensuring that the Region is delivering excellent customer service
* Proactively seeking new ways to improve our overall service to customers measured through SIM
* Drive customer education strategy
* Act as the customer’s advocate and drive up the Region’s approach to customer service through:
* Coaching and training staff in excellent customer service (face-to-face…
Specialist manufacturing business in Sale is looking to recruit a part time HR Officer. This is a stand alone role reporting to the Managing Director. The role will be 3 days per week.
• Providing help and advice to managers and supervisors on employee related matters
• Foster close working relationships with associated departments eg. Sales, Customer Support, Production, Warehouse, Accounts etc.
• To effectively manage the Recruitment process
• To provide managers with best practice advice and guidance on policies, legislation and company procedures.
• Interpret and advise on employment law as required
• To update the Company Handbook…
Job title: Referrals & Placements Officer
Contract: Permanent, Full Time, 37.5 hours per week
Salary: £22-24k per annum
Reporting to: Business Development Coordinator & Head of Service
Outlook Fostering, a division of CareTech Community Services provides safe, secure and nurturing foster placements to children and young people who are unable to remain with their birth families. Founded in 2002, our carer’s are based in London, Essex, Kent and across South East England. Much of our service delivery is directly influenced by the children in our care, and our foster carers are committed to providing the best possible…
SEN Document Officer
Location: Braintree, Essex
Salary: £20,000pa rising to £25,000pa after one year, subject to successful completion of training. There are also significant promotion prospects.
Contract: Full time, permanent.
Our client is the largest Special Educational Needs (SEN) Writing Service in the UK, providing document drafting services to a large number of Local Authorities in every region of England.
Over the past five years the business has doubled in size and we continue to grow and develop. We have a large team of freelance writers, supported by a small and friendly office team based in Braintree…