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Salary/Rate
£24,000/annum 
Location
Bishop's Stortford
Posted
03/05/2016 (13:49) 
Company
Job Type
Permanent 
Description

Job Title: Customer Service Manager - Well established business!

Salary: Up to £24,000 pa depending upon experience

Location: Outskirts of Bishop's Stortford

Term: Permanent

My client has an exciting opportunity for a Customer Service/Showroom Manager to join their thriving business located on the outskirts of Bishop's Stortford. This business and has been trading for over 30 years both as an online/mail order company and as a shop. You will need to be friendly, smart, flexible and helpful and have an excellent telephone manner. Apart from managing the shop, you will be answering the telephone where you will take orders and answer product…

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Salary/Rate
£30,000 - £35,000/annum 
Location
Northumberland
Posted
22/04/2016 (16:48) 
Company
Job Type
Permanent 
Description

Customer Service Manager

My client is a dynamic, innovative and forward thinking company focusing on brand awareness. They are looking to recruit a Customer Service Manager for a part of the business that is almost 'a business within a business.'

They are planning to expand this side of the company and need the right candidate to lead from the front and inspire the agents to help in that progression.

The ideal candidate will be career focused and looking to take the next step bringing with them an enthusiastic attitude with innovative ideas. They will demonstrate an understanding of proven industry methods and have strong performance management…

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Salary/Rate
£22,000 - £23,000/annum 3% pension & 25 days holiday 
Location
Doncaster
Posted
26/04/2016 (16:23) 
Company
Job Type
Contract 
Description

MAIN PURPOSE OF THE JOB:-

The purpose of the role is to manage all transactional activities within the customer service team providing exceptional customer service for a number of designated customers to support the company targets for growth and profitability in line with the company Customer Engagement System.

ROLE RESPONSIBILITIES:-

* Responsible for all general customer queries and order processing
* Responsible for all transactional activities involved in order book management.
* Responsible for the initiation and quotation of the Price & Delivery Process
* Support the development and delivery of internal and external customer related…

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Location
Cramlington, Northumberland
Posted
08/04/2016 (11:15) 
Company
Job Type
Permanent 
Description

Central Employment are working with a national digital, technology and marketing firm based in Cramlington. Due to ambitous growth plans within a new department in Cramlington they require an experienced Customer Service Manager. The ideal candidate will have a proven background in a contact centre environment with a strong focus on implementing innovative strategies to improve the customer experience/journey.

Primary duties and responsibilities:

• identify and implement strategies to improve the quality of service and customer experience
• plan, prioritise and delegate tasks to ensure efficient operation and improve productivity
• oversee…

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Salary/Rate
£35,000 - £40,000/annum 
Location
London, Middlesex   Also in other locations
    Posted
    04/05/2016 (11:39) 
    Company
    Job Type
    Permanent 
    Description


    Customer Service Manager- Luxury Developer
    £35,000 to £40,000 plus Package & Bonus
    North London
    REF: JCA018

    I am working with a leading, luxury Developer who is known for the quality of their build and high customer satisfaction scores, to find a Customer Service Manager to join their well established, but consistently growing, team.

    As a Customer Service Manager you will be based on a high end, luxury development in North London and responsible for maintaining the already high levels of Customer Care that are in place.

    You will be a Customer Care Manager at the moment with proven knowledge of the Construction industry and track record of…

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    Location
    Stoke-on-Trent, Staffordshire
    Posted
    28/04/2016 (17:02) 
    Company
    Job Type
    Permanent 
    Description

    Permanent Vacancy
    Job Title: Senior Customer Services Manager

    Hours: 39 hours per week over 6 days between 8.00am - 6.00pm (during peak periods working between 8.00am – 8.00pm)
    Salary: Negotiable
    Location: Stoke on Trent, Staffordshire

    Candidate Requirements:

    Key Skills/Attributes:
     Strong customer service background
     Strong team leadership skills
     Proactive and self-motivated
     Ability to work on own initiative and identify and resolve problems
     Confident in making decisions in line with the commercial strategy
     Strong mentor

    Personal Attributes:
     Hardworking
     Personable
     Approachable and supportive

    Job Description:

    Working…

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    Location
    Kettering
    Posted
    11/04/2016 (11:46) 
    Company
    Job Type
    Permanent 
    Description

    Job title: Customer Service Manager (Logistics)

    Location: Kettering

    Our client is a creative and innovative company based in Kettering, who is experiencing a period of rapid growth. There is now a requirement to appoint an experienced Customer Service Manager (Logistics). The ideal candidate will have experience within similar equipment. This is a pivotal role and will be accountable for developing and implementing the strategic direction for logistical customer support whilst overseeing the delivery of products to customers in the most efficient way with optimal after sales service.

    The Customer Service Manager will report into the Head…

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    Salary/Rate
    £13.50 - £14.36/hour 
    Location
    Posted
    29/04/2016 (11:34) 
    Company
    Job Type
    Temporary 
    Description

    Customer Service Manager Matlock

    Your new role

    To supervise the Customer Service Team to ensure the provision of high quality, professional and efficient customer service to customers.To manage and provide generic administrative and clerical support to all departments within the Company.

    * Assist in the delivery of the Corporate Plan, team plans and service improvement plans within budgetary guidelines
    * Be an active and effective part of the management team by contributing to the development of the organisation

    * Support and to Involvement and ensure that customers are informed and consulted

    * Use customer insight and feedback…

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    Location
    Great Chesterford, Cambridgeshire
    Posted
    03/05/2016 (16:48) 
    Company
    Job Type
    Permanent 
    Description

    LinkPoint specialises in the recruitment of high quality candidates in the IT and Customer Service sector. We have an excellent opportunity for a Customer Services Manager to join and manage a growing international customer support service providing both B2C and C2C support. An ideal candidate will be willing to gain a deep understanding of the entire product range and be the customer champion making recommendations to the developments on how to improve the products and services offered.

    Customer Services Manager’s Skills and Experience required

    - Helping to develop or update customer service policies and procedures
    - Experience using Kayako…

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    Location
    Malmesbury
    Posted
    25/04/2016 (11:13) 
    Company
    Job Type
    Permanent 
    Description

    One of the UK's leading house builders is seeking a Customer Services Manager.  The successful applicant will manage the team of customer service administrators and maintenance technicians to ensure that all customer queries are dealt with in a polite, professional and friendly manner, offering a service within company guidelines, to ensure customer satisfaction.

    The applicant will need to be organised, self-motivated, efficient and fully capable of managing their time and the department with the ability to cope under pressure and presenting themselves in a professional, polite manner at all times with the customers. Computer literacy with…

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    Salary/Rate
    £24,000 - £26,000/annum 
    Location
    Paddock Wood
    Posted
    22/04/2016 (17:03) 
    Company
    Job Type
    Permanent 
    Description

    Customer Service Manager

    Paddock Wood

    £24,000 - £26,000pa

    Monday - Friday

    Free parking

    Modern and bright office

    An excellent opportunity has arisen for an organised and pro-active person to join an established team. Being part of a successful business with an inspirational MD in place who operates an open door policy, your experience and ideas will certainly be welcomed.

    Based in Paddock Wood you will be using your customer service experience to complete the following duties:

    * Allocate Service Engineers balancing workloads effectively
    * Maintain and actively look for additional revenue opportunities
    * Report monthly on the Customer

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    Salary/Rate
    £28,000/annum 
    Location
    Harrow Weald, Greater London
    Posted
    20/04/2016 (13:55) 
    Company
    Job Type
    Permanent 
    Description

    Customer Service Manager

    Harrow

    Hours - Monday - Friday 8.30 - 5.30

    £28,000 + benefits

    A superb opportunity to join this well-established market-leader of online lingerie and swimwear. A friendly, exciting and creative company with a passionate and hard-working team, they are committed to achieving excellence in all areas of customer service.

    Focussing on achieving 20% growth for the next year they are looking forward to welcoming the right candidate to join their team.

    With solid experience of working within a fast-paced customer service environment you will be a confident communicator with excellent interpersonal and problem-solving skills…

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    Salary/Rate
    £32,000/annum 
    Location
    Peterborough
    Posted
    08/04/2016 (11:23) 
    Company
    Job Type
    Permanent 
    Description

    Job Title: Customer Services Manager

    Salary: £32,000

    Location:Peterborough

    OVERVIEW:

    This is an exciting opportunity for an experienced Customer Service Manager to join one of the UK's largest and most innovative manufactures located in Peterborough. You will be responsible for inspiring a small team of customer service and sales administration representatives, coaching and developing direct reports to perform their roles effectively, whilst implementing policies and procedures and driving change. Candidates must have strong man management skills, with a customer centric approach.

    THE ROLE

    -Provide positive leadership to all employees…

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    Salary/Rate
    £35,000 - £37,000/annum Comprehensive bens package 
    Location
    West Midlands
    Posted
    08/04/2016 (15:58) 
    Company
    Job Type
    Permanent 
    Description

    Recruiting for a Group Customer Services Manager for one of my not-for-profit clients based in the West Midlands.

    Reporting into the Group Head of Corporate Services, this newly created and highly visible role of Group Customer Services Manager will lead the Group Customer Services team, whose primary focus is on complaints resolution which actively builds on our customer focused culture across the Group.

    You will undertake quantitative and qualitative analysis of complaints data in order to identify practical business improvements with the aim of reducing the level of recurring complaints.

    You will have full responsibility for complaints…

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    Salary/Rate
    £30,000 - £35,000/annum 
    Location
    Posted
    28/04/2016 (15:22) 
    Company
    Job Type
    Permanent 
    Description

    Customer Service Manager

    Salary - up to £35,000 depending on experience

    Our client, a leading logistics company for the pharmaceutical industry has an exciting opportunity to join their team as a Client Relationship Manager / Customer Service Manager. The role will entail being the driving force in ensuring that consistent and efficient service is delivered to all internal and external customers.

    The position will involve managing a small customer service team, ensuring that clients are dealt with in a timely and effective manner while ensuring company protocols are adhered to at all times. This role will involve a high level of account…

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    Job Type
    Permanent 
    Applications
    More than 10
     
    Salary/Rate
    £20,000 - £26,000/annum 
    Location
    Paddock Wood
    Posted
    14/04/2016 (09:25) 
    Company
    Job Type
    Permanent 
    Description

    Customer Service Manager

    This local, extremely well established, reputable and progressive company are looking to recruit an experienced customer service manager. They are looking for someone with proven experience working in a busy customer service environment.

    You will be leading the customer service team, allocating engineers workloads, maintaining and actively looking for additional revenue, monthly reports of the customer service levels, supply feedback of all customer service issues and ensure a customer service plan is in place so the whole team are trained and have a consistence manner.

    As the ideal candidate you will have proven experience…

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    Salary/Rate
    £26,000 - £28,000/annum Excellent benefits 
    Location
    Harrow
    Posted
    29/04/2016 (14:23) 
    Company
    Job Type
    Permanent 
    Description

    I am currently recruiting on behalf of a top company based in Harrow. They are looking to recruit an experienced Customer Service Manager to join their growing team.

    You will be responsible for ensure all customers have the best possible experience. You will be managing a team of 10 colleagues including the Assistant Customer Service Manager, Order Processing & Returns Team and the Warehouse Manager.

    You will be consistently looking for ways to improve our service and to exceed customers' expectations.

    Main duties include but are not limited to:

    * Ensuring all orders and queries are dealt with promptly and professionally.
    * Set and monitor…

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    Salary/Rate
    £20,000 - £25,000/annum 
    Location
    Stoke on Trent   Also in other locations
      Posted
      26/04/2016 (11:04) 
      Company
      Job Type
      Permanent 
      Description

      An opportunity has arisen for a Customer Services Manager to join clients site in Stoke on Trent.

      The working hours for the position are Monday to Friday, equating to a 40 hour week.

      Job Purpose:

      The Customer Services Manager plays a pivotal role in delivering a high quality service, by meeting with client representatives and customers as required gaining feedback, engaging in proactive dialogue, and generally promoting the company in a positive and favourable light. The CSM will be the go to person to make sure all client staff are looked and after and the office environment is kept in a safe, neat and tidy environment

      Duties & Responsibilities…

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      Salary/Rate
      £25,000/annum 
      Location
      Cheadle, Greater Manchester
      Posted
      01/05/2016 (12:59) 
      Company
      Job Type
      Permanent 
      Description

      This is an exceptional opportunity for an exceptional Customer Services Manager!

      Our client is an award winning company operating in over 80 different countries and based in stylish offices that house a team of talent that has made this company the success it is.

      The role of Customer Services Manager is a key one and is a prominent leadership in the team. You and your team ensure that B2B and B2C clients both in the UK and around the world are as delighted with the service they receive as they are with their products.
      You will work with your colleagues across the business to identify and implement lean process improvements that will add…

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      Salary/Rate
      £35,000 - £40,000/annum Package 
      Location
      Edgware
      Posted
      Just Added!
      Company
      Job Type
      Permanent 
      Description

      I am currently recruiting for a Customer Service Manager to join a prestigious property developers specialising in high end developments, creating vibrant new residential and mixed-use developments across the capital with starting prices of £900 000 on apartments and £4M on Penthouses.

      As Customer Service Manager you will be responsible for providing accurate information to customers and develop good relations with customers to ensure smooth progress of purchase, through to occupation and during the two year warranty. You will also be responsible for managing the team on a day to day basis and you will need to be confident in dealing with escalated…

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      Salary/Rate
      £25,000/annum Excellent Benefits 
      Location
      Cheadle
      Posted
      18/04/2016 (14:25) 
      Company
      Job Type
      Permanent 
      Description

      This luxury company specialising in British manufactured daily care products are recruiting for a full time Customer Service Manager to join their organisation. This company, who currently export to over 85 countries are a global brand best known for their British heritage and quality.

      This role requires the ideal candidate to play a prominent leadership role within the office.

      Responsible for ensuring all B2B and B2C International and UK customers receive the highest quality of service, supporting the management of key accounts from a service prospective

      You will be responsible for leading and developing a core team.

      You will work with colleagues…

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      Job Type
      Permanent 
      Applications
      More than 10
       
      Salary/Rate
      £0 - £30,000/annum 
      Location
      Huntingdon
      Posted
      22/04/2016 (18:00) 
      Company
      Job Type
      Permanent 
      Description

      Our client is looking for an experienced Customer Service Manager to join their busy team due to an internal promotion this a fantastic opportunity to join a well established company with opportunities.

      Managerial

      The day to day management of all direct reports including the allocation of work, monitoring attendance, conduct and performance in conjunction with the HR Department
      Develop SOP's for the team and ensure cross-training amongst all team members
      Model excellent pro-active customer care practice for the team
      Control and manage staff holiday requests to ensure effective cover is in place at all times
      Maintain full and open communication…

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      Salary/Rate
      £25,000 - £30,000/annum 
      Location
      Milton Keynes
      Posted
      18/04/2016 (14:58) 
      Company
      Job Type
      Permanent 
      Description

      A prestigious corporate business in Milton Keynes is looking for a Customer Service Manager to head up their Customer Services team. Providing an excellent response to Customers including telephone, correspondence and client liaison you will need high energy, a passion for Customer Service and processes to make a success of this exciting opportunity.

      Your experience of the automotive industry and managing a team (or someone who is looking to make a step up from a Team Leader role) are essential plus an ability to be flexible, prioritise, hit deadlines and be good at decision making!

      Main duties include Customer contact and correspondence, reports…

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