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Salary/Rate
£35,000 - £45,000/annum + Pension, & Private Medical 
Location
Hampshire
Posted
06/05/2016 (14:26) 
Company
Job Type
Permanent 
Description

This is a great opportunity for an experienced Customer Services Manager to join a world leading aircraft engine OEM.

The successful Customer Services Manager will have a hands-on engineering background within the maintenance, repair and overhaul of gas-turbine aircraft engines, combined with good commercial acumen and excellent communication skills.

The Customer Services Manager will be a key member of the Fleet Management Programme team (FMP) which will be responsible for managing the commercial and technical elements of the fleet operations. You will help provide planning (financial and engineering), cash flow stability and engine maintenance…

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Salary/Rate
£24,000/annum 
Location
Bishop's Stortford
Posted
03/05/2016 (13:49) 
Company
Job Type
Permanent 
Description

Job Title: Customer Service Manager - Well established business!

Salary: Up to £24,000 pa depending upon experience

Location: Outskirts of Bishop's Stortford

Term: Permanent

My client has an exciting opportunity for a Customer Service/Showroom Manager to join their thriving business located on the outskirts of Bishop's Stortford. This business and has been trading for over 30 years both as an online/mail order company and as a shop. You will need to be friendly, smart, flexible and helpful and have an excellent telephone manner. Apart from managing the shop, you will be answering the telephone where you will take orders and answer product…

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Salary/Rate
£30,000 - £35,000/annum 
Location
Barnet, Hertfordshire
Posted
09/05/2016 (13:06) 
Company
Job Type
Contract, Permanent 
Description

Customer Service Manager (Ecommerce)
FTC, maternity cover

We are looking for a highly proactive Customer Service Manager who has a strong proven background of delivering outstanding customer service to join our Ecommerce client based in North London

Customer Service Manager – The Role
• Managing a Customer Service Team
• Ensuring outstanding customer service is delivered to each and every one of your customers
• Conducting on going evaluation of service and SLAs
• Managing annual budgets and forecasting for the Customer Service team
• Continual monitoring of departmental KPI’s
• Measuring, tracking, reporting and analysing of the department…

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Location
Evesham, Warwickshire
Posted
17/05/2016 (14:04) 
Company
Job Type
Permanent 
Description

The Role
This role is to ensure the needs of the existing and potential customers are exceeded, in terms of delivering the contract, service and support and develop the team to ensure that consistently high standards of customer service are driven and maintained and to drive key measures and targets of the business within the customer service function
Responsibilities
Coordinate with the production, quality, planning warehouse and transport to ensure that customer service requirements are met, and feedback their performance to the business
Direct management of the planner to include performance, training and development and shift pattern
To establish…

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Salary/Rate
£36,000 - £38,000/annum Flexible working, Pension, Insurance 
Location
Swindon
Posted
17/05/2016 (12:32) 
Company
Job Type
Permanent 
Description

We are on the lookout for a Customer Services Manager with proven commercial acumen to deliver first-class service across all communication channels for a well-known not for profit organisation. If you have great experience managing a large team across multiple communication touchpoints then this is the role for you.

The company.

An established and well-known charitable organisation, this company offer an incredible package and unrivalled working environment. They rely on membership contributions and so retention and acquisition is at the heart of everything they do. They are focussed on ensuring their members truly feel valued.

The role…

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Job Type
Permanent 
Applications
More than 10
 
Salary/Rate
£35,000 - £40,000/annum 
Location
London, Middlesex   Also in other locations
    Posted
    04/05/2016 (11:39) 
    Company
    Job Type
    Permanent 
    Description


    Customer Service Manager- Luxury Developer
    £35,000 to £40,000 plus Package & Bonus
    North London
    REF: JCA018

    I am working with a leading, luxury Developer who is known for the quality of their build and high customer satisfaction scores, to find a Customer Service Manager to join their well established, but consistently growing, team.

    As a Customer Service Manager you will be based on a high end, luxury development in North London and responsible for maintaining the already high levels of Customer Care that are in place.

    You will be a Customer Care Manager at the moment with proven knowledge of the Construction industry and track record of…

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    Salary/Rate
    £30,000 - £35,000/annum 
    Location
    Knutsford, Northwich, Wilmslow, Altrincham, Macclesfield
    Posted
    10/05/2016 (11:39) 
    Company
    Job Type
    Permanent 
    Description

    Customer Service Delivery Manager

    I am currently recruiting for a Customer Service Delivery Manager to work for a Global Engineering/IT company in Knutsford to assist the Service/Sales team and pro-actively managing the customer service experience.

    The Role:

    * Improving customer service experience, procedures, policies and standards
    * Taking ownership of customer issues and following problems through to resolution
    * Develop Sales to Service and Service to Sales procedures, policies and standards
    * Implement and manage an appropriate Customer Relationship Management (CRM) system

    The Successful Candidate:

    * Will be an experienced customer

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    Salary/Rate
    £30,000 - £35,000/annum 
    Location
    Wednesbury
    Posted
    06/05/2016 (15:02) 
    Company
    Job Type
    Permanent 
    Description

    We are currently recruiting for an experienced Customer Services Manager, for a well established national and growing organisation, based on the West Bromwich and Smethwick border offering a salary up to £35,000 per annum, an excellent bonus scheme and further progression opportunities.

    The purpose of the job role is to manage a team of 15 customer service agents, to manage, coach and develop them in order for them to meet individual team targets and KPI's.

    Daily responsibilities include:

    - To monitor the performance of customer service agents with the use of reports, team input and statistics

    - To create a motivated team environment…

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    Salary/Rate
    £13.50 - £14.36/hour 
    Location
    Posted
    29/04/2016 (11:34) 
    Company
    Job Type
    Temporary 
    Description

    Customer Service Manager Matlock

    Your new role

    To supervise the Customer Service Team to ensure the provision of high quality, professional and efficient customer service to customers.To manage and provide generic administrative and clerical support to all departments within the Company.

    * Assist in the delivery of the Corporate Plan, team plans and service improvement plans within budgetary guidelines
    * Be an active and effective part of the management team by contributing to the development of the organisation

    * Support and to Involvement and ensure that customers are informed and consulted

    * Use customer insight and feedback…

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    Salary/Rate
    £16 - £18/hour 
    Location
    Watford
    Posted
    25/05/2016 (14:55) 
    Company
    Job Type
    Temporary 
    Description

    Customer Service Manager - Temporary - Watford £16-£18 per hour

    Currently recruiting for a customer service manager based in Watford on a ongoing temporary basis. The ideal candidate will have experience working in a housing environment managing a busy call centre.

    The role will include:
    -Managing the busy call centre environment, setting tasks for each staff member ensuring that all queries are dealt with fully
    -Helping to develop or update customer service policies and procedures
    -keeping up to date with developments in customer service, for example data protection
    -making sure accurate records are kept of communications with customers

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    Job Type
    Temporary 
    Applications
    Less than 10
     
    Salary/Rate
    £28,000/annum + great benefits  
    Location
    Harrow
    Posted
    17/05/2016 (17:28) 
    Company
    Job Type
    Permanent 
    Description

    My client are an award winning fashion brand and are looking for a friendly, passionate and self-motivated Customer Service Manager to join their busy team and help achieve company goals. The company have seen dramatic growth over the last year so now would be an excellent time for an enthusiastic and ambitious individual to join in and make the company even more successful!

    ABOUT THE ROLE:
    Reporting to the Managing Director, you will be responsible for ensure all customers have the best possible experience. You will be managing a team of 10 colleagues including the Assistant Customer Service Manager, Order Processing & Returns Team…

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    Salary/Rate
    £30,000 - £35,000/annum Great Opportunity 
    Location
    Middlesex
    Posted
    14/05/2016 (18:46) 
    Company
    Job Type
    Permanent 
    Description

    Job Details
    Customer Service Manager
    Location: East London
    Salary: £30000 to £35000
    Vacancy Reference: 13134

    This vacancy is being handled by our Recruitment Consultant; Angie Maynard,
    Telephone Number: 0208 731 4533

    Job Description
    Our client a thriving service business are looking for a Customer Service Manager to join this vibrant fast growing company. They are looking for an experienced Customer Service Star to provide excellent customer service and to promote this idea throughout their organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention…

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    Salary/Rate
    £20,000 - £25,000/annum Excellent Benefits 
    Location
    Halesowen
    Posted
    13/05/2016 (16:25) 
    Company
    Job Type
    Permanent 
    Description

    Customer Service Manager (Bingo)

    £20,000 - £25,000 + Company Benefits

    Halesowen, West Midlands

    Are you a Customer Service Manager from an arcade or bingo background looking for a senior management role looking after 8 members of staff and working for a well established, family run company in the West Midlands?

    On offer is an opportunity to develop your own procedures, manage a team and ensure that you look after the fabric of the building. You will be responsible for ensuring responsible gambling practices and making sure vulnerable customers are adhered to.

    You will need strong inter-personal skills and have a vigilant, dynamic approach…

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    Location
    Lancashire
    Posted
    19/05/2016 (13:29) 
    Company
    Job Type
    Permanent 
    Description

    The Company:
    An exciting opportunity for an experienced Customer Service Manager to join a market leader in the textile industry who supply to some of the biggest names in the UK retail and contract sectors.

    The Role:
    Responsibility for the service provided to thousands of customers both domestically and worldwide across retail and contract sectors.
    Implement systems, processes and Customer WOW experiences that will facilitate the growth of the business.
    Engaging, motivating and managing staff to deliver success through a cohesive team effort.
    Working autonomously and seeking out ways to support the business and make improvements where necessary…

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    Salary/Rate
    £25,000 - £30,000/annum 
    Location
    Harrogate, North Yorkshire
    Posted
    12/05/2016 (08:46) 
    Company
    Job Type
    Permanent 
    Description

    Our client is a leading retailer are a well established and reputable employer in the Harrogate and Yorkshire area.

    Based in modern, open plan offices, they offer a friendly, supportive and fun work environment, (as well as all the cake and finest Italian coffee you can eat and drink)! They have an informal dress code and believe in making work fun.

    They now have an opening for an experienced Customer Service Manager to join their team on a full time, permanent basis - immediate start is available.
    Reporting into the General Manager, the main purpose of the role is to ultimately ensure that the needs of customers are met - by maintaining…

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    Salary/Rate
    £32,000 - £36,000/annum 
    Location
    Bicester
    Posted
    17/05/2016 (12:25) 
    Company
    Job Type
    Permanent 
    Description

    Job Title: Customer Service Manager

    Location: Bicester

    Salary: Upto £36,000pa

    Our client is an market-leading company based in Bicester. They are a manufacturer and supplier of bespoke window and door systems aimed at the high-end developer. Due to expansion they are now looking to acquire the services of an experienced Customer Service Manager to work in their Team. This is a fantastic opportunity, with variety and recognition.

    Main responsibilities:

    * Ensure that incoming enquiries into the department are handled effectively and professionally.
    * Ensure cases are allocated to the individual Service Coordinators
    * Ensure cases are handled…

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    Location
    Great Chesterford, Cambridgeshire
    Posted
    03/05/2016 (16:48) 
    Company
    Job Type
    Permanent 
    Description

    LinkPoint specialises in the recruitment of high quality candidates in the IT and Customer Service sector. We have an excellent opportunity for a Customer Services Manager to join and manage a growing international customer support service providing both B2C and C2C support. An ideal candidate will be willing to gain a deep understanding of the entire product range and be the customer champion making recommendations to the developments on how to improve the products and services offered.

    Customer Services Manager’s Skills and Experience required

    - Helping to develop or update customer service policies and procedures
    - Experience using Kayako…

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    Salary/Rate
    £25,000 - £30,000/annum depending upon experience 
    Location
    Harrogate, North Yorkshire
    Posted
    16/05/2016 (13:43) 
    Company
    Job Type
    Permanent 
    Description

    A successful online retailer based in the Harrogate area are looking to appoint a Customer Service Manager to manage their growing customer service teams

    Main Job Tasks and Responsibilities

    The Role
    Working as part of the team providing support, respect and assistance to fellow colleagues across the business.
    Direct the daily operations of the customer service team – inclusive UK/FR/DE to ensure proper functioning of the department.
    Identify and utilise individual skills and strengths within the team and allocate and motivate accordingly
    Review, develop and implement customer service policies and procedures
    Identify and implement initiatives…

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    Job Type
    Permanent 
    Applications
    More than 10
     
    Salary/Rate
    £55,000 - £70,000/annum £55,000 – 60,000 + Company Car + Pe 
    Location
    Oxfordshire
    Posted
    25/05/2016 (16:13) 
    Company
    Job Type
    Permanent 
    Description

    Engineering Manager / Service Manager / Customer Support Manager (UK wide - ideally based in or around Oxfordshire / Buckinghamshire/ Berkshire/ Wiltshire )
    £55,000 – £60,000 + Bonus up to 10K + Company Car + Pension + Healthcare + benefits
    Heavy Construction Plant / Commercial Vehicles / Material Handling
    An experienced Engineering / Service Manager is required for this growing and well established business.
    This internationally renowned manufacturer of heavy Construction Plant Equipment are continuing to grow and develop. With an outstanding reputation for product quality and service. Excellent career prospects and progression opportunities…

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    Salary/Rate
    £50,000/annum 
    Location
    Kingston upon Thames
    Posted
    23/05/2016 (11:57) 
    Company
    Job Type
    Permanent 
    Description

    Title: Customer Service Executive Manager

    Salary: Up to £50,000 p.a.

    Location: Kingston upon Thames

    Based on the riverbank in Kingston upon Thames, our client is an award winning business that specialises in providing complex home insurance direct to online consumers. Employing over 120 staff out of a single location, they rely on the passion of their people to deliver a proposition that truly puts the customer at the heart of our business

    Your role:

    * Nurture a professional performance-based and customer-led culture within the Customer Services Department, rewarding and recognising internal talent to improve staff engagement and value…

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    Salary/Rate
    £27,000/annum 
    Location
    Posted
    20/05/2016 (17:15) 
    Company
    Job Type
    Permanent 
    Description

    My client is looking for a Customer Service Manager to join their respected establishment; you will be managing a team of 3 people providing high quality customer service. You will be directly responsible to the Operations Director for all operational and management aspects of South Oxfordshire site and to ensure the provision of a smoothly-run.

    You will be liaising with internal and external departments to ensure that all deadlines are met, it is therefore important that you have strong communication skills. You will have previous experience in a management position and have an ability to introduce innovations and changes in response to legislative…

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    Salary/Rate
    £28,000/annum 
    Location
    Chesterfield, Derbyshire
    Posted
    10/05/2016 (10:15) 
    Company
    Job Type
    Permanent 
    Description


    A national supplier is seeking a confident and dynamic Customer Development Manager to join their enthusiastic sales team. You will be responsible for effectively managing the Customer Service Team in order to implement a strategic Customer Development plan within the business.

    Reporting to the Head of Sales, your main responsibilities will include:
    • Recruiting team members, as well as coordinating training programmes and personal development strategies
    • Coordinating the team rota, including scheduling all holidays and ensuring cover at all times
    • Monitoring all team performance, setting appropriate targets and making changes where appropriate…

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