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Salary/Rate
£50000 - £55000/annum Benifits 
Location
Chertsey  
Posted
09/05/2015 (12:33) 
Agency
Job Type
Permanent 
Description

Senior Customer Service Manager - Surrey- Permanent
£50,000 - £55,000 Plus Package

May / June 2015 - 2015

One of the Home Counties most sought after Residential developers have a current opportunity for a Senior Customer service Manager to join their team on a Permanent Basis.

The Customer Service Manager will manage the Customer Service operation within an allocated geographical area, ensuring an efficient and responsive customer service through the 2 year warranty period and beyond, in accordance with the commitments to providing an exceptional service ,whilst dealing accurately and politely with the Customer.

Senior Customer Service

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Salary/Rate
£22000 - £28000/annum Career Growth 
Location
Bolton  
Posted
06/05/2015 (18:35) 
Agency
Job Type
Permanent 
Description

Do you want to join an international retailer who wants to grow their UK presence massively over the next 5 years? This retailer is on the cusp of a huge expansion throughout the UK!  What an exciting time to come on board!  
 
ROLE:                 CUSTOMER SERVICE MANAGER 
LOCATION:        BOLTON
SALARY:             £22`000 TO £28`000

Due to expansion plans we are seeking a CUSTOMER SERVICE MANAGER with the passion and desire to help the company continue their growth by leading, managing, coaching and developing the customer service team. Promoting the strong company culture and offering internal customer service ,we are seeking…

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Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£50000 - £55000/annum 
Location
Sutton-In-Ashfield  
Posted
30/04/2015 (16:42) 
Agency
Job Type
Permanent 
Description

Customer Service Manager - Nottingham - £55,000 Permanent

Excipions is currently recruiting for a prestigious engineering company, they are a global leaders in electronics aerospace technology and systems for power quality and hydraulics components. Our client is looking to recruit a Customer Service Manager for their team in Nottingham.

The Customer Service Manager will be responsible for leading, managing, and motivate the Customer Service team which comprises of 13 people. You will need to ensure there clear departmental objectives and that there is a high performance work culture. The CSM will manage accurate and timely communication…

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Salary/Rate
£40000 - £45000/annum 
Location
Nottinghamshire Also in 1 other location 
Posted
30/04/2015 (16:37) 
Agency
Job Type
Permanent 
Description

Position - Customer Services Manager - Manufacturing.
Location - Nottingham
Salary - £40k - £45k plus bens

THE ROLE:
As Customer Services Manager you will report directly into the Operations Director and will have 2 direct reports and 14 indirect.
As Customer Services Manager you'll lead and motivate the team who support this complex and multi-functional business unit dealing with both internal and external customers, building relationships with key stakeholders. You will manage the trade compliance processes and HMRC regulations in regards to shipping high value contracts internationally. You'll update with any amendments using SAP…

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Salary/Rate
£32000 - £35000/annum 
Location
Coventry  
Posted
20/05/2015 (15:46) 
Agency
Job Type
Permanent 
Description

Hamlin Knight is currently recruiting for an experienced Customer Service Manager to join a leading distribution company based in Coventry.

As Customer Service Manager you will be responsible for a team of 25 CSRs, controlling and managing all aspects of Customer Service working very closely with departmental managers.

Job Responsibilities,

Motivating and mentoring the customer service team.
1-2-1 & appraisals.
Building and developing an effective customer service team, contributing to any wider initiatives to enhance the customer service experience at Branch and Group level.
Compile and monitor data required for objective deployment…

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Salary/Rate
£25000 - £30000/annum 
Location
Potters Bar, Hertfordshire Also in 1 other location 
Posted
06/05/2015 (14:15) 
Agency
Job Type
Permanent 
Description

Customer Service Manager
Potters Bar

Our client, an established Insurance Broker believe in offering a personal service and off an alternative to faceless, impersonal call centres.

As part of their expansion plans, they are looking for an experienced Customer Service Manager, to mentor and develop their Customer Service and Sales Teams. A proactive approach is required as well as the ability to lead by example.

The Customer Service Manager will be expected to be a strong motivator, providing staff with the support to deliver the high level of Customer Support that the organisation demands:

- Dealing with customer enquiries…

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Salary/Rate
£30000 - £37000/annum 
Location
Leicester  
Posted
19/05/2015 (17:18) 
Agency
Job Type
Permanent 
Description

Customer Service Manager - £37K - Leicester - Interviewing Now!

A packaging company based in Leicester are looking for a Customer Service Manager.

The Role
The Customer Service Manager is responsible for providing daily supervision and leading the development of the Customer Service team. They must be customer focused, self-motivated with a passion for providing world class customer service and resolving issues in an efficient and effective manner. They must be the "voice of the customer" inside the company, championing and leading continuous improvement in the service provided
Account management of larger accounts
Adhere to and improve…

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Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£40000 - £50000/annum 
Location
City of London  
Posted
13/05/2015 (15:19) 
Agency
Job Type
Permanent 
Description

Customer Service Manager
Blackfriars
£40-50k
Reputable branding and merchandising business based near Blackfriars are looking to recruit and experienced Customer Service Manager to join their team immediately!
You will be responsible for building relationships with existing clients to increase sales. Working together with sales to ensure all orders are managed from order placement through to delivery. You will also be responsible for managing and developing the team.

Key duties:
*To manage and develop a Global Customer Service
*Work closely with Operations, IT, e-Commerce and Warehouse to ensure Customer Service department is fully…

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Salary/Rate
£22000 - £25000/annum 
Location
Bolton  
Posted
12/05/2015 (16:15) 
Agency
Job Type
Permanent 
Description

We are looking to recruit a Customer Service Manager with previous experience of working within a fast paced customer environment to join our clients operation in Bolton. The successful candidate will be responsible for managing a team of inbound/outbound service and sales advisors who take customer orders, process them and will up sell and cross sell additional products.

Our client is well known within their industry for supplying goods and items across the UK. The role of the Manager is multi faceted requiring an individual to work successfully in a fast paced environment. As a Customer Service Manager your team will be responsible…

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Job Type
Permanent 
Applications
More than 10  
 
Salary/Rate
£38000 - £38001/annum 
Location
Posted
22/05/2015 (17:01) 
Agency
Job Type
Permanent 
Description

£38k Berkshire Customer Service Manager

We are looking for an exceptional Customer Service Manager for our client based out of Berkshire. The organisation is seeking a 'customer passionate' individual with a fantastic Contact Centre Management and Leadership background to join a progressive organisation.

Daily management of the Customer Services team, providing best in class customer service to all internal and external customers. Managing the team by means of a continuous performance improvement cycle, providing training and coaching to unlock optimal team performance, and ensuring clear and consistent communication…

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Salary/Rate
£24000 - £26500/annum 
Location
Exeter  
Posted
30/04/2015 (10:07) 
Agency
Job Type
Contract 
Description

Customer Service Manager

12 Month Fix Term Contract

Full-Time

Exeter

This is a unique opportunity for a pro-active Customer Service Manager to join an established, successful and forward-thinking team based in Exeter. This is an exciting opportunity for a highly motivated, talented and hardworking team leader to join the customer service team on a 12 month fixed-term contract.

The Role:

To manage customer service to the company and provide effective line management and day to day support to a team.
Review and refine procedures and process with the aim of improving customer experience.
Ensuring the customer experience is positive…

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Salary/Rate
£28000/annum 
Location
Posted
11/05/2015 (17:18) 
Agency
Job Type
Permanent 
Description

My Client is looking for a Customer Service Manager / Supervisor To be apart of there growing team

The Primary responsibility of the Customer Service Supervisor / Manager is to ensure that our customers and stakeholders experience excellent service across the breadth of the services and products on offer from Customer Service Team. Working at both local and group level, key processes include: Policy development, Customer communications and Order Management and leadership of the Customer Service Team.

Main duties:

Customer

oEnsure the consistent and effective provision of services to the customer base including advice, order management…

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Salary/Rate
£25000 - £30000/annum 
Location
Bedfordshire  
Posted
29/04/2015 (14:14) 
Agency
Job Type
Permanent 
Description

Customer Service Manager jobs in Bedfordshire. Zest Optical are recruiting for an exceptional individual to manager a customer services team for a small Optical manufacturing organisation. In this role you will have to ensure exceptional and consistent standards of customer service and sales support delivered to all customers who are independent Opticians.

Primarily you will manage the customer services function to ensure exceptional customer support across the customer base through the creation and delivery of service level standards and the key performance indicators which underpin them. You will achieve this through the organisation…

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Salary/Rate
£30000 - £35000/annum 
Location
Preston, Lancashire  
Posted
06/05/2015 (16:48) 
Agency
Job Type
Permanent 
Description

The Company:
A fantastic opportunity for an experienced Customer Service Manager to join an established growing, diverse and dynamic organisation based in Lancashire during a very exciting period. The company supply a wide variety of textile products to major high street retailers and are looking to recruit someone who is organised, with excellent attention to detail and strong IT skills with previous experience in team management and ideally a background in merchandising, stock or purchasing areas of business. Excellent prospects for the right candidate.

The Role:
You will be responsible for the effective and efficient management…

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Salary/Rate
£40000 - £60000/annum 
Location
Posted
13/05/2015 (10:34) 
Company
Job Type
Permanent 
Description

We are SCC - Specialist Computer Centres , Europe's leading independently owned IT services provider . We manage and maintain the IT infrastructures of many of the UK's largest commercial and public sector organisations .

Responsibilities will include:

* Delivering a high level of customer service through a positive customer focused attitude
* Providing a single point of contact into SCC for all services regardless of the delivery mechanism
* Managing all aspects of SCC's UK Services contractual obligations to the account base .
* Working alongside the SCC Account Manager[s] to be ' the voice of the customer within SCC…

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Location
London  
Posted
14/05/2015 (12:15) 
Agency
Job Type
Permanent 
Description

Customer Service Manager (Workforce Management), London

A dedicated, ambitious Customer Service Manager (Workforce Management) is required to own the implementation and management of the workforce management system at a highly successful online business. This is a brand new role, where you will be the workforce management expert of the business, making this an excellent chance to stamp your mark.

The Customer Service Manager (Workforce Management) will be joining a company that developed an innovative way to car share and now has over 850,000 members worldwide. The company began in 2000 in the US. It now operates in several locations…

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Salary/Rate
£50000 - £55000/annum 
Location
Basingstoke, Hampshire  
Posted
06/05/2015 (14:34) 
Agency
Job Type
Permanent 
Description

Our client is seeking an experienced customer service manager to after a team of service engineers, field service engineer, application specialists and administration. You will be expected to ensure staff development is structured, monitor the technical and professional skills of the team and ensure that appropriate training is initiated to achieve and maintain the required skills level.
You will be expected to set and achieve agreed objectives for the customer service personnel and manage the departmental budgets.
You will be overseeing the efficient running of the service centre and ensure that repairs are carried out to standard…

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Salary/Rate
£22000 - £25000/annum 
Location
London  
Posted
30/04/2015 (12:15) 
Agency
Job Type
Permanent 
Description

Exciting New Role!

Customer Experience Manager £22k-25k – Scarlet’s

This is an exciting new role with fantastic possibilities. Do you want to be a part of a newly developed team and venue!

Novus Leisure operates 46 individually branded, premium bars and venues based primarily in London. The Group's landmark venues include sites such as Tiger Tiger, Forge, Core and more recently Mabel’s, as well as the Balls Brothers estate of City pubs / restaurants. Novus' venues all have a long trading window and generate a high proportion of food sales.

This is great opportunity for a determined, creative, exciting and enthusiastic individual to join…

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Salary/Rate
£26000 - £30000/annum 
Location
Derby  
Posted
30/04/2015 (12:37) 
Agency
Job Type
Permanent 
Description

We are currently recruiting on behalf of our client based on the outskirts of Burton on Trent for a Customer Service Manager to join the business on a permanent basis.

Reporting to the Operations Manager you will be responsible for the day to day customer service function. Monitoring sickness, timekeeping and performance of the Customer Service team.

Duties include -

Manage the Customer Service Function on a daily basis
Ensuring that Customer Relationships are effectively and proactively managed by staff members
Developing an Account Management approach within the Customer Service Department
Managing annual leave in line with company…

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Salary/Rate
£30000/annum 
Location
Hatfield  
Posted
21/05/2015 (12:24) 
Agency
Job Type
Permanent 
Description

Adecco are currently recruiting for a Customer Relationship Manager on behalf of our client based in Hatfield. They pride themselves on their ability to adapt to their customers and ensure they can provide the best service. They manufacture both here in the UK in Hatfield and they also own a factory in China. They trade with global companies in a specialist market place.

The ideal candidate will be responsible for carrying out both innovative and sometimes complex projects to completion. You will analyse data and provide ways to improve financial results.

Key Experience:
*Educated to degree level
*Experience in a direct marketing…

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Job Type
Permanent 
Applications
Less than 10  
 
Salary/Rate
£40000 - £50000/annum Benefits  
Location
Maidstone  
Posted
01/05/2015 (09:27) 
Agency
Job Type
Permanent 
Description

Office Angels, Maidstone are working with this fantastic employer of choice based in Sittingbourne that is seeking a highly experienced Customer Services Manager to join their successful brand.

This is a "hands on" Management role and you will be responsible for:

- Day to day management and driving the development of the Client Experience Team
- Expansion of a customer portfolio and delivering growth in retained revenue
- Delivering excellence through Customer Experience
- Take an active role in the General Management Team
- Encouraging and training on the up selling process
- Training customer services team
- Design, implement…

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Salary/Rate
£35000/annum bonus and benefits 
Location
Leicester, Leicestershire  
Posted
22/05/2015 (10:12) 
Agency
Job Type
Permanent 
Description

Our client is looking for an experienced Internal Customer Service Manager within B2B to head up their team based in Leicester. You will have solid operational experience, including Sales and understand profit margins.

This is a great opportunity where you will be given the autonomy to develop your team and progress within this thriving business

You will be responsible for;

Providing leadership to the Internal Sales Team, ensuring effective development and performance management

Meet or exceed key metrics for orders, sales, revenue, profitability, market share and account retention and an individual sub-set of key accounts and/or product…

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Salary/Rate
£24000 - £28000/annum Salary to suit the right person 
Location
Bristol, North Somerset  
Posted
13/05/2015 (16:32) 
Agency
Job Type
Permanent 
Description

Our client is a top quality, well-established large vehicle body repair Bodyshop. They have asked us to find a Customer Service Manager to help manage their busy bodyshop front of house operation in Bristol, North Somerset.

The purpose of the role is to help liaise with customers regarding vehicle body repairs, work with insurance companies and internal customers within the group to ensure vehicles are repaired to the required standard on time and handed back as promised. This is a large operation so it will take a person with highly tuned organisational skills, who can manage people at a distance and provide the best levels of customer

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Salary/Rate
£23000 - £25000/annum 
Location
Posted
18/05/2015 (16:50) 
Agency
Job Type
Permanent 
Description

Our client based in Shepperton, They seeking a customer-focussed manager to run the small but very busy telephone, online, and mail order processing department, based at our offices by the Thames at Shepperton Lock.

Our customers expect and appreciate the high standard of service we offer, and they come back to us because they feel they are dealing with a company that cares. As line manager to our customer service team, you will ensure we maintain these standards and make sure the department covers the 6-7 day nature of our business as well as seasonal peaks such as Christmas. It's a role that requires working closely with other departments…

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Salary/Rate
£20000 - £23000/annum 
Location
Cheltenham  
Posted
22/05/2015 (17:25) 
Agency
Job Type
Permanent 
Description

Customer Service Manager
Location: Bourton On The Water
Salary £23,000

Exciting opportunity for a Customer Service Manager to join a company with a fantastic reputation, who are leaders in their field.

Main Duties:

*Leading and motivating a team of Customer Service Advisors, ensuring that objectives are met
*Ensuring that the relevant documentation is issued to support pricing alterations
*Reporting on product sales trends and performance
*Liaising between departments to ensure that goods are exported within agreed time frames
*Leading weekly meetings and escalating issues relating to delays
*Supporting the team, delegating workload…

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