Customer Services jobs in Oxfordshire
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Position: Customer Services Advisor
Department: Customer Services
Reports to: Team Leader – Customer Services
Hours: 35 p/w. Mon - Friday
The overall objective of the Customer Service Advisor involves working as part of the Customer Services team to ensure departmental targets are met as a whole, working with your line manager to promote change that will facilitate improvement of the customer experience and ensure continued high standards of quality and productivity are maintained.
• Prepare and process orders/credits received from customers and clients either directly…
At Barclays we know that talented and dedicated individuals don’t always work 9-5 which is why we are committed to offering a range of flexible full and part time working options. Our branches are open at times to meet the needs of our customers this means that some evening or weekend working may be required.
Could you make a significant difference to your community, by supporting local events and voluntary activities? And take ownership of our customer needs to provide the best experience at all times? If you so, you could enjoy a rewarding career…
£3000 - £50000/annum
• Work From Home.
• Flexible Hours.
• No Experience Necessary.
• Full Training And Support.
• Career Progression Available.
• Luxury Car & Foreign Travel Incentives.
Retail Sales Assistants and Team Leaders are required to work from home full or part time with one of the UK's most established home shopping businesses, trading successfully for over 90 years.
We train and coach individuals from all walks of life to benefit from an array of opportunities, working flexible hours to fit around a busy family life, or other work commitments. You can be your own boss, earn an unrestricted…
Mortgage Advice Bureau (MAB) are one of the UK's largest independent, multi-award winning mortgage brokers and we are continually searching for the country's best mortgage advisors to join our ever expanding ranks.
We are an extremely forward thinking and innovative company, technologically savvy and at the cutting edge of our industry and are constantly looking to attract high calibre mortgage advisors to work with our Appointed Representative (AR) firms especially given our status as the number one provider of Financial Services to the independent estate agency sector.
- Excellent earnings…
2xCUSTOMER SERVICE ADVISOR ROLES AVAILABLE IMMEDIATELY
CLIENT: Based in our Didcot client's open plan offices, several permanent Customer Services Advisors are required to join a friendly team asap. An opportunity has arisen to work within a small but busy customer service team in which to provide a consistently excellent and proactive service, managing and exceeding customers' expectations and meeting agreed deadlines and delivery times.
JOB ROLES:There are two permanent full time positions and another to cover maternity leave. Working hours are between Monday to Friday with Saturday working on a rota basis. Customer Services Advisor…
We have been helping people steer their career in the right direction and realise their potential of becoming a driving instructor for almost 20 years. At RED, we don’t simply rely on our heritage; we concentrate on delivering high quality training and great support every step of the way.
Becoming a driving instructor is more than just a job. It is a profession that provides long term career prospects, unrivalled benefits and unlimited job satisfaction.
There aren’t many careers that give you the freedom to choose your own working hours, earnings of around…
£14976 - £16099/annum
Toolstation is one of the UK's fastest growing companies and as such can offer Retail career development opportunities that are second to none! We are looking for colleagues to join us in our retail teams in our rapidly growing network of stores across the UK.
As an experienced supervisor or team leader, you will be working with the Store Manager to lead from the front, inspire and motivate your team to set an example of great customer service and store standards; ensuring that the sales counter runs smoothly. Ideally you will have experience of working in a fast…
South East (London, Surrey, Kent, Essex, Sussex)
Salary Circa £29,000 plus company car, laptop & phone
Our client is a pan-European pharmaceutical wholesaling and retailing company - one of the top 5 pharmaceutical wholesalers in the world. They operate exclusively in Europe with their UK headquarters based in Runcorn, Cheshire, from which they support the local business activities across a UK network of 14 distribution depots, over 500 retail community pharmacies and over 6,000 + staff nationwide.
They have an opportunity for a Regional HR expert to join a regionally based team.…
£17275 - £18275/annum
Here at McColl’s we pride ourselves on being one of the UK market leaders in neighbourhood retailing. Our continued success depends entirely on the dedication of our store colleagues and management teams.
As a Store Manager with us you will have full accountability for everything within your store. As well as having responsibility for developing sales, stock management and financial accountability you will be the driving force that ensures success for your team in providing the highest level of service to our customers .
This role is all about inspiring the team around you by making sure all colleagues are happy…
My client a well established company based in the Abingdon area are looking for a customer service co-ordinator to join their team. This is a varied role that will involve prioritising a heavy workload.
Respond to customer queries received by telephone, letter, fax and email
Process all orders received
Send orders to our distributor
Process direct debit payments
Allocate payments received
General administration dutiesSkills
Customer Service experience
Strong communication skills
Excellent telephone manner
Excel SkillsSalary £18,000
Please apply below for more information on the company and position.
Work From Home Customer Service Advisor
Your Home - Your Business - Our Clients - Your Choice
Work at home specialists Arise Virtual Solutions is rapidly expanding in the UK thanks to a huge expansion in its service to leading brands such as BT, Sky, npower. We are looking for Independent Business Owners who have customer service experience, excellent communication skills and want to provide call centre services to some of the largest, most well known companies in the world.
If you would like to have a mini call centre in the comfort of your own home, choose your clients and choose your hours*, all whilst working for your own company…
A fantastic opportunity has arisen for a Customer Service Advisor / Communicator to work on one of our Careline teams within the CPM Contact Centre at Thame. The role is a full time, permanent position offering a salary £16,000.
The purpose of the role is to provide customers with information about Dairy Crest products and any issues surrounding them.
The Customer Service Advisor / Communicator role will require you to develop a sound understanding of the product or service and to embrace its brand values. You will work collaboratively with customers to resolve these enquiries in a skilful and professional manner ensuring a timely…
Secondsite Recruitment has just registered a Fantastic Opportunity for two Customer Service Advisors on behalf of their client based in Didcot offering a salary of £18,727 per Annum:
Hours: 37.5 hours per week (plus 1 Saturday in 6 weeks)
Salary: £18,727 per Annum
The position would suit dynamic and versatile people who have a professional and strong customer service ethic.
Purpose of the Customer Service Advisor Position:
*Working in a small but busy customer service team in which to provide a consistent excellent and proactive service, managing and exceeding customers' expectations and meeting agreed deadlines and delivery times.
Sales & Customer Service Representatives
Salary: £13,650 + bonus / commission
Our client is a leading insurance company with a strong presence in the UK motor insurance market. They specialise in niche motor cover and with their strong market knowledge and experience, they are able to create highly targeted products for the whole motor insurance industry.
The group have been recognised by The Times as one of the top 20 companies to work for in the UK. The company have a refreshing approach towards learning and development. They invest in their staff to build and enhance their knowledge through a variety of diverse training…
Cameo Consultancy (Recruitment) Limited is recruiting on behalf of their client who have a vacancy for an enthusiastic and positive individual to join their thriving team in Customer Service & Credit Control!
You need to have exceptional customer service skills as well as being incredibly confident with working in a fast-paced environment and dealing with a high volume of calls. Excellent account management skills are imperative for this position!
You will be responsible for:
Managing your own portfolio of clients
Client account management and establishing relationships
High levels of customer service
Ensuring profitability of the company…
Have you had experience in admin or customer service?
Do you have working knowledge of MS Word & Excel?
If so, we might have the role for you:
We are looking for a Customer Service executive to work alongside the customer service department performing general administration duties and dealing with customer queries for our client based in Banbury.
Responsibilities for this role include:
Dealing with customer queries
Performing general administration duties
Candidates must have the following skills and experience:
Some experience within admin or customer service
Have a professional telephone manner…
Customer Service Advisor
£19,000 - £20,000
An excellent opportunity has arisen for a sales and customer service focused individual to join this fast-growing, fast-paced and successful sales team in Abingdon.
As a Customer Service Agent, you will be responsible for converting leads into revenue through renewal or new business sales. You will be targeted to meet monthly and annual sales targets related to conversions and will be rewarded with a generous bonus scheme for achieving your targets.
The successful candidate will be working within a dynamic and friendly team and will therefore need good interpersonal skills along with…
Customer Service Coordinator
I am currently recruiting for an enthusiastic and hard-working Customer Service Coordinator to join a successful charity based in Abingdon. As a Customer Service Coordinator you will be responsible for providing excellent customer support to all customers, process orders and payments and assist where possible in growing the business.
· Respond to customer queries received by telephone, letter, fax and email
· Process all orders received by post and telephone
· Process all online orders, downloading them from the website
· Send orders to the distributor
· Pack and post…
Answer incoming calls from customers, answer inquiries and questions, handle complaints and provide information to both the client and members of the public.
• answer calls and respond to emails
• handle customer inquiries both telephonically and by email
• manage and resolve customer complaints
• provide customers with product and service information
• update existing customer information
• identify and escalate priority issues
• route calls to appropriate resource
• follow up customer calls where necessary
• verbal and written communication skills
• listening skills
• problem analysis and problem solving
Customer Service Assistants - Monday to Friday, days - Didcot
Our client has a number of roles available at their distribution centre and is looking to recruit two permanent Customer Service Assistants. They are also looking to recruit an interim position, initially for a c. 6 month period, but could well develop into a permanent role.
Working hours are between Monday to Friday with Saturday working on a rota basis. .
• Processing customer orders and to provide advice on new products and services
• Efficiently processing customer correspondence and taking ownership of queries, concerns and complaints…
It’s not a question of whether you can make a difference…. It’s a question of how much difference you want to make!
Our Vision & Values
To be and be recognised as the UK’s leading home assistance company providing effortless Customer service.
·Put our customers at the heart of everything we do
·Develop and engage great people who are passionate about taking responsibility and making things happen
·Combine relentless innovation with integrity and professionalism
·Strive to be the best in the world at what we do
Around two million people in the UK have placed their trust in HomeServe Membership and turn to us when it comes to fixing…
Are you computer literate?
Are you confident in your communication skills?
We are seeking Customer Service Advisors for our largely successful client based in Banbury to support the Customer Service team in achieving key targets, and successfully dealing with any customer issues.
Act as first point of contact for customer queries/complaints and deal with them promptly and effectively
Customer query management using relevant Customer Services databases
Delivery of KPI's
Monitor deliveries and advise stakeholders of any issues and expected resolutions
Key skills required:
Excellent communication skills, both written…
To ensure customer service levels are kept to our high standard through communication with customers and other member of the team as well as accurate input of information onto bespoke systems
Skills & experience required:
Well organised, with strong administration and communications skills.
Customer Service experience and ability to work remotely or within office environment.
To cover Customer Service role within the Marston office
To assist management make the Operations area efficient and effective
To take phone reception enquiries and re-direct as required.
To ensure Operations Team call backs…
Do you have experience in Customer Care/Service?
Have you got strong communication skills?
If so, we may have the role for you...
We are seeking a Customer Care Professional to deliver the best experience to our large client's customers based in Oxford.
General accountabilities of this role include:
Data Entry - logging customer enquiries
Correctly identify key points to a customer's complaint or queries
Identifying the route cause of complaints and suggesting effective ways to prevent future issues
Collecting missing data in customer records, collecting appropriate information during customer contact to maintain accurate records…
Are you looking for a career in retail/customer service but want better money and hours of work?
Are you friendly personable with chatty nature?
Do you have some customer facing experience?
We are currently working with a growing dynamic company based in Central Oxford, who is seeking people with a background as a shop advisor/shop assistant or retail, hospitality, customer service, restaurant or hotel ......that love talking and being with people! You will naturally love socializing, being in front of customers, meeting new people and want to help everyone, leaving them feeling good.
Qualities you will bring:
- A happy friendly smiley…
Carrier Commercial Refrigeration is a part of UTC Building & Industrial Systems, the world`s largest provider of building technologies. Its elevator, escalator, fire safety, security, building automation, heating, ventilation, air conditioning and refrigeration systems and services promote integrated, high performance buildings that are safer, smarter and sustainable.
Carrier Refrigeration is a leading supplier of high-efficiency turnkey refrigeration systems and services in the food retail industry.
We are committed to the continuing development of every employee; therefore we encourage and strongly support career progression, with…
Do you like to be busy and never bored? Do you like to think on your feet and have variety?
My client is looking for over 10+ staff who loves working with customers and has great communication skills, passionate about the job you do and committed to developing strong working relationships across the business. You will be part of a highly motivated fun team who are devoted to providing the best possible service to their customers in modern and fresh offices. This would suit someone from a customer service, account management, retail or service background with great growth and development opportunities for staff.
These positions can be offered…
Customer Service Administrator - eBilling Provider
Faringdon, Oxfordshire SN7
£15,000 - £16,000 per annum
An opportunity to join a thriving Customer Services Department in a growing IT company in Faringdon
Working in the forefront of electronic document management and credit control solutions, reporting to the Customer Services team leader, this is a demanding role focusing on providing excellent customer service in a very busy environment.
> First line response to incoming calls and Online/Ebilling Helpdesks
> Create tickets in ticketing system, liaise with relevant department, chase/action any necessary instructions
A super opportunity has arisen for a bright and motivated individual to join a growing team in the role of Customer Service Administrator. The main administration centre for the UK and Irish business is near Chipping Norton (you must have access to your own transport) with a team of 12 people responsible for warehouse, logistics and sales administration functions.
- Provide customers with effective support for sales ordering, commercial and technical queries
- Maintain the flow of sales orders within the computer system, to enable management to make effective operating decisions
- Input sales order information into despatch…
A company that has grown considerably and is still expanding is looking to recruit a temporary member of staff in to their tight knit team.
Having a passionate Customer Service approach to their work – you will be tasked with a variety of important responsibilities. This is a very busy office, so an individual who can cope with an ‘organised chaos’ situation- able to pick and leave things when work comes in that is a priority.
Responsibilities will include but not exhaustive of-
Be the first point of contact for customers
Maintain solid client relationships via outbound telephone calls.
Data input of all orders on to bespoke system…
Our client is a leading and well known global tour operator now seeking an experienced Italian Customer Service Consultant to join its friendly and dynamic team. This travel organisation prides it's self on the efficient and professional customer service it provides to its discerning clientele. They offer European and Worldwide hotels, villas, and elite apartments to direct customers. This is a great opportunity for Italian speakers to broaden their travel career and join a travel company that will provide full training and reward you for your hard work.
Duties: This exciting opportunity includes an array of tasks in which no day will…
Customer Service Advisors - Norwegian speaking roles available NOW!
Location: Kingston upon Thames
Are you a Customer Service Professional with a passion for people?
Are you looking for a new challenge where you can make a difference and progress in your career? Do you like an early morning start?
If so we may have just the job for you!
Our customer is a global telemarketing and outsourcing company that collaborates with the largest brands in the world.
Monday - Friday
Rate £8 - £9 per hour
IMMEDIATE START FOR THE RIGHT PERSON.
* To answer inbound calls with professionalism and with excellent customer service…